Monitoring and evaluation officer volunteer jobs
Are you passionate about global women’s rights and would love to contribute to the cause? Are you organised, efficient and enjoy supporting colleagues in the smooth running of an organisation?
This is an exciting time to join The Circle as we take the organisation to the next level and the Team Co-ordinator will play a pivotal role ensuring smooth daily functioning by managing administration, CRM, IT, and HR support. This role is key in facilitating team collaboration, supporting onboarding, managing office systems, and handling financial tasks like invoices, working collaboratively to boost team efficiency.
We are open to different levels of experience – whether you are a seasoned hand in operations and team support or at the early stage of your career. The successful candidate will bring high levels of organisation, elbow grease, passion and commitment.
Job Description
- Administration & Systems Management
Managing supplies, equipment, and maintaining filing systems, records, and CRM database. Engage with and support running The Circle’s current operational systems, including Beacon CRM, Quickbooks, 1Password, Breathe HR, Microsoft 365 (including Microsoft Teams & SharePoint), FreshPay, Stripe, PayPal, Mailchimp, Wordpress, etc. Continue to develop and update systems.
- HR & Volunteer Support
Assisting with staff onboarding/offboarding, managing recruitment; Lead on health & safety, including having staff undertake regular risk assessments for home working and electronic device safety; ·
- Finance Support
Processing invoices, expenses, donations, and assisting with budget tracking. Management of monthly reconciliation with QuickBooks. Submission of Gift Aid claims and donation tracking using Beacon CRM
- Meeting, Event & Travel Support
Organizing team meetings, Board meetings, away days, overseas travel and coordinating event logistics.
- Communication & Compliance
Assisting with internal communication and ensuring Health & Safety, GDPR, and safeguarding compliance.
- CEO, Board and Governance Support
Support the Chief Executive and Board Secretary with quarterly Board meetings, sub-committee meetings; Manage policy renewal timelines, support on updating existing policy and drafting new policy where necessary, alongside the CEO & Board
Person Specification
Essential
- Excellent organisational skills and ability to juggle multiple priorities.
- Excellent communication skills, both written and verbal
- Some experience of finance systems, including supporting on reconciliation, budgets, and gift aid
- Good data management skills to support monitoring and evaluation work.
- Excellent Microsoft Office suite skills including Excel, SharePoint, and knowledge of other IT solutions to support effective operations.
- Proactivity: Strong "can-do" attitude, willing to take initiative and solve problems.
- Previous experience in administration, operations, or a, supportive, team-focused role
Desirable
- Experience managing a CRM.
- Experience coordinating events, ideally both online and in person.
- A strong understanding of, and passion for, women's and girls' rights.
- Knowledge of specific systems used at The Circle: WordPress CMS systems, Mailchimp, QuickBooks, Beacon CRM, Breathe HR.
- Understanding of use of social media to engage with different audiences.
- Ability to represent The Circle to external audiences.
- Some experience of working with high profile names
- Experience supporting on policy writing
- Experience of providing basic HR support
Personal Characteristics
- Extremely organised and ability to work in a fast-paced environment
- Attention to detail.
- An entrepreneurial and enterprising approach to work.
- Efficient, reliable, flexible and collaborative working style.
- A self-starter with the ability to anticipate requirements and act to provide workable solutions with limited budget.
- Team player who enjoys working collaboratively and flexibly to achieve outcomes.
- Keen to add value to the organisation’s culture and ethos.
- Interest in global women’s rights.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
As our Advice Session Supervision, you will play a pivotal role in leading and managing the delivery of advice services across both office-based and community outreach settings.
You will supervise, support, and develop a team of employed advisers, volunteers, and supervisors—ensuring our services are of the highest quality and delivered in line with Citizens Advice standards.
This includes oversight of advice sessions, project coordination, case checking, and ensuring team members are up to date with training and development.
This is a key leadership role requiring strong people management skills, sound advice knowledge, and the ability to motivate and empower others. You will demonstrate a deep commitment to the aims and principles of the Citizens Advice service, with a passion for achieving the best outcomes for our clients.
To succeed in this role, you will be:
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Resilient and calm under pressure
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A strong communicator and confident decision-maker
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Flexible and proactive in a fast-paced and evolving environment
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Organised, responsive, and capable of leading others through change
You’ll also bring experience of delivering advice and working with diverse client groups.
The role will involve regular travel between our central office and community venues across the City of Doncaster, so flexibility and a willingness to work in various locations is essential.
Role profile
Team Leadership & Line Management
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Supervise and support a team of advisers and volunteers in order to provide high quality accurate advice to service users and partners
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Conduct regular supervision, appraisals, and performance reviews.
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Support with recruitment, induction, and development for advisers and supervisors.
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Promote a culture of collaboration, learning, and inclusion.
Service Delivery Oversight
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Ensure smooth delivery of generalist and specialist advice services across all channels (in-person, phone, online, outreach).
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Monitor session flow and respond to operational pressures and safeguarding issues.
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Manage rota planning and resource allocation in response to demand.
Quality & Compliance
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Oversee quality assurance and ensure advice meets Citizens Advice standards.
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Conduct case checks, Independent file reviews, and support remedial action where needed.
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Promote continuous improvement and respond to client feedback or complaints.
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Ensure supervisors, advisers and volunteers complete tasks and remedial action in a timely manner.
Technical Support & Guidance
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Act as a point of escalation for complex advice queries from supervisors, advisers and volunteers
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Ensure technical knowledge is shared and updated across the team.
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Contribute to internal training and CPD activities.
Training & Development
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Ensure all supervisors, advisers, and volunteers are up to date with mandatory and role-specific training.
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Monitor attendance at refresher events and promote a learning culture.
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Liaise with internal trainers to coordinate support and capacity building across teams.
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Ensure own training and professional development is kept up to date in line with role requirements.
Service Development & Data Monitoring
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Use data, KPIs and trends to inform improvements and plan service delivery.
Support the development and implementation of new projects and funding bids. -
Engage with partners and stakeholders to extend service reach and impact.
Research and campaigns
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Assist with research and campaigns by providing information on clients' circumstances and current issues faced
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Provide statistical information on the number of clients and nature of cases and provide regular reports to management.
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Monitor service provision to ensure that it reaches the widest possible client group.
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Alert other staff to local and national issues and campaigns.
Person specification
Essential:
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At least 1 years’ experience supervising advice services or managing advice teams.
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Sound understanding of regulated advice delivery (e.g., debt, benefits, housing).
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Proven ability to manage people and deliver operational leadership.
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Experience conducting case checks and applying Citizens Advice quality standards.
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Strong interpersonal and problem-solving skills..
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Have access to a vehicle and be willing to travel to locations across Doncaster
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An understanding of local and national issues that may affect those accessing the service provision
Desirable:
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Experience of building relationships with partners and external organisations
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Experience of working within a community setting
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Proven experience of working towards and achieving targets and running funded projects
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Experience of providing advice
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Familiarity with Citizens Advice systems and service models.
In accordance with Citizens Advice national policy we may require the successful candidate to be screened by the DBS. However, a criminal record will not necessarily be a bar to your being able to take up the job.
Terms and conditions
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Full time salary £28,000 - £31,700 per annum depending on experience
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Hours - 37 hours per week with some requirement for out of usual office hours remote supervision
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A full-time post holder will be entitled to 28 days which are inclusive of the 8 normal bank holidays and 4 associated days.
What we give our staff
We’re proud to be a National Living Wage employer, committed to ensuring all our staff are paid fairly and competitively.
At Citizens Advice Doncaster Borough, we value our people and offer a comprehensive benefits package to support your health, wellbeing, and professional growth. This includes:
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Access to the Cycle to Work scheme, promoting healthy, sustainable travel
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Membership of the Westfield Health Cash Plan, providing money back on everyday healthcare costs such as optical, dental, and physiotherapy
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A tailored induction and ongoing training, with opportunities for continuous professional development
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A collaborative, supportive team environment with regular peer support and knowledge sharing
The option to join our pension scheme through NEST, including employer contributions to support your financial future
Join us and be part of a friendly, purpose-driven team making a real difference in people’s lives across Doncaster.
Our values
We’re inventive. We’re not afraid of trying new things and learn by getting things wrong. We question every idea to make it better and we change when things aren’t working.
We’re generous. We work together, sharing knowledge and experience to solve problems. We tell it like it is and respect everyone.
We’re responsible. We do what we say we’ll do and keep our promises. We remember that we work for a charity and use our resources effectively.
3 things you should know about us
1. We’re local and we’re national. We have 6 national offices and offer direct support to people in around 300 independent local Citizens Advice services across England and Wales.
2. We’re here for everyone. Our advice helps people solve problems and our advocacy helps fix problems in society. Whatever the problem, we won’t turn people away.
3. We’re listened to - and we make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.
How Citizens Advice Doncaster Borough works
We are an independent charity governed by our trustee board, and operating from 3 main offices, plus outreaches, across the borough of Doncaster. Our Chief Executive is James Woods.
We are a forward-looking and expanding organisation with a team of paid and volunteer advisers and admin staff. Our team works across all our offices to deliver high quality generalist advice and casework in debt and benefits – and clients have access to our services through drop-in, appointment, telephone, email and web chat.
We are committed to Citizens Advice aims, principles and policies and equality and diversity standards are embedded throughout our organisation. It is essential that all our clients have an equal opportunity to access our services and all our staff work hard to put this into practice.
Overview of Citizens Advice
The Citizens Advice service is made up of Citizens Advice - the national charity - and a network of around 300 local Citizens Advice members.
This role sits our network of independent charities, delivering services from
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over 600 local Citizens Advice outlets
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over 1,800 community centres, GPs’ surgeries and prisons
They do this with:
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6,500 local staff
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over 23,000 trained volunteers
At Ambitious about Autism we're currently looking for a Procurement Manager to join our team on a 6 month FTC.
You will lead a focused programme to strengthen and standardise the charity's procurement and supplier management practices, with particular emphasis on supplier selection, due diligence, risk assurance and data protection compliance.
You will establish and maintain a central supplier register and contracts database to improve visibility, governance and oversight. A key priority will be identifying and risk‑rating existing suppliers and ensuring robust onboarding, due diligence and ongoing assurance arrangements are in place — particularly in relation to data protection, information security and supply continuity — for both existing and new vendors.
We are looking for someone who has:
- Proven experience of leading end‑to‑end procurement activity, preferably within a complex organisation such as a charity, public sector or regulated environment.
- Demonstrable experience of supplier due diligence, risk assessment and assurance, including onboarding and ongoing supplier management.
- Strong understanding of data protection requirements within procurement and supply chains, including UK GDPR, data processing agreements and supplier compliance monitoring.
- Experience of establishing or improving supplier registers, contracts databases or procurement governance frameworks.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Are you passionate about supporting people affected by cancer? Do you believe everyone deserves equitable access to compassionate, personalised support—regardless of their background or circumstances? If so, this could be the perfect role for you.
We are looking for a compassionate, motivated person to join our Beyond Diagnosis Service across Nottingham and Nottinghamshire.
In this role, you will:
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Support people affected by cancer through personalised care planning
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Connect individuals to voluntary and community sector support
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Build strong relationships with partners and clinical teams
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Support and supervise volunteers
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Help develop local referral pathways and increase the service’s reach
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Maintain accurate data and contribute to monitoring and evaluation
We’re looking for someone who is empathetic, organised, community focused and committed to reducing health inequalities.
If you’re passionate about improving people’s lives and want to work in a supportive, values-driven organisation, we’d love to hear from you.
The role
The Training Officer champions TLC’s values by creating learning experiences that are inclusive, empowering, and rooted in respect for the diverse communities the organisation serves. They design and deliver training that not only builds skills but nurtures confidence, wellbeing, and a culture of continuous growth. With a commitment to quality and integrity, they ensure all programmes are accessible, evidence‑informed, and aligned with organisational priorities. Their work strengthens staff development, supports meaningful partnerships, and contributes to sustainable impact through thoughtful collaboration and responsible use of resources. By engaging openly with colleagues, partners, and the wider community, the Training Officer helps elevate TLC’s mission and promotes learning as a powerful tool for positive change.
Key Responsibilities:
1. Training and Development
- Collaborate with Learning and Development Lead and Practice Team to ensure training programs are inclusive, accessible, and responsive to the needs of diverse communities.
- Use adult learning principles to design and deliver creative, innovative, and bespoke training solutions aligned with local demand, strategic priorities, and funding requirements.
- Will deliver training through online learning systems, including learning management systems (LMS), virtual training tools, and e-learning platforms.
- Develop and apply robust quality assurance and evaluation processes for all training activities. Collect feedback, analyse outcomes, and implement improvements where required.
- Deliver both internal and external training sessions across TLC subject areas.
- Coordinate and facilitate job specific inductions for new starters, ensuring all staff receive ongoing professional development in line with the TLC training plan.
- Apply coaching and training expertise to support internal staff development and wellbeing.
- Work alongside Learning and Development Lead and Practice Teams to manage the online learning system, maintaining accurate and up to date records of mandatory and CPD training.
- Identify, design, and implement appropriate training programs in collaboration with internal stakeholders and external training providers.
- Partner with the Head of Practice and Safeguarding, as well as the Marketing Team, to ensure clear and effective communication around all internal and external training programs.
2. Income Generation
- Support the Learning and Development Lead to collaborate with TLC’s Development Team to identify and apply for funding opportunities to expand and enhance training services.
- Following successful funding applications, plan, deliver, and monitor training programs in line with funding agreements and outcomes.
3. Quality Assurance
- Support the Head of Practice and Safeguarding, and the Learning and Development Lead, in maintaining high quality standards and compliance with accreditation frameworks.
- Contribute to achieving and maintaining accredited quality awards through ongoing monitoring, review, and implementation of quality action plans.
- Work with the Operations Team to collect and analyse customer feedback and reviews, using insights to support continuous improvement, funding applications, and marketing initiatives.
- Support the Learning and Development Lead in ensuring all policies, procedures, and training materials are in place to support staff, volunteers, and placements, including induction and ongoing learning.
4. Partnership and Community Engagement
- Represent TLC at partnership meetings and events to promote training and development services.
- Support the Marketing and Communications Team in promoting services, sharing information, and engaging the local community through social media and other communication channels.
- Actively contribute to raising the profile of TLC through collaboration, partnership working, and effective promotion of training opportunities.
General
Partake in evening and weekend work as required. Support the designated safeguarding lead to ensure all staff, volunteers, trustees and students at TLC understand that safeguarding is everyone's responsibility. Ensure adherence to policies mandatory training, reporting concerns, and compliance to protect children and adults at risk.
About us
This is a pivotal time for TLC: Talk Listen Change and we are looking for enthusiastic, experienced, engaged and highly motivated people to join our rapidly expanding team.
We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.
We want you to feel empowered to bring your best to this role, so we encourage flexible working around core hours. We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.
We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us.
This post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
The Stuart Low Trust (SLT) is a well-respected and award-winning charity based in Islington supporting people who experience mental health issues and socially isolated.SLT was created to be radically different from other mental health charities – uniquely accessible, inclusive and community-embedded. You will be joining a small friendly team, where we care about staff wellbeing.We believe in trusting the expertise of our staff and giving them the freedom to thrive with regular help on hand when needed.
We support over 500 adults per year through social groups -creative arts, nature-based activities, wellbeing workshops and peer support.90% of participants report improved mental health and wellbeing.
Why Join Us?
This is an opportunity to play an important role in a small but impactful charity. Your work will directly enable adults experiencing isolation to access safe, creative and life-affirming activities. Perfect for someone who thrives in a small charity where you can see the impact of your work every week.
Who we are seeking
We are seeking a Fundraising Manager, who enjoys writing grant applications and building strong relationships with supporters. Working closely with the Chief Executive, you will have a primary focus working on our trusts and foundations pipeline, while generating around 10% of total income from other sources. We are realistic what is possible in 21 hours per week!
We are seeking a fundraiser who combines:
- A strong track record securing trust and foundation income
- Excellent bid-writing skills
- Experience generating income beyond trusts (corporate, community or individual)
- Comfortable working autonomously in a small team
- Experience in a mental health organisation or small charity is desirable but not essential.
Summary role description
Reporting directly to the Chief Executive, you will:
Lead Trusts and Foundations Income
- Develop a pipeline of grant funders to apply to.
- Write compelling, high-quality applications..
- Deepen funder relationships to secure repeat grants.
Raise income from other sources
Work with the Chief Executive to generate income from other sources with a realistic and achievable target of 10% total income via:
- Corporate partnerships in Islington, King’s Cross tech, creative industries and the City.
- Community and individual giving, especially among affluent local residents.
Build sustainable systems to support fundraising
- Strengthen stewardship journeys including donor tracking systems and explore use of AI tools.
- Contribute to fundraising communications and our profile-building.
Why this Role is Different
You will be stepping into an organisation in a strong position to build on:
- Multi-year funding security (63% of next year’s income already secured through multi-year grants, 4 months’ free reserves, annual income circa £250k).
- Trusted funders include City Bridge Foundation, Garfield Weston, Sport England and leading City Livery Companies.
- Strategic Plan 2024–28 with clear goals.
- Excellent impact measurement systems.
- A highly experienced Chief Executive with 30 years in the charity sector.
- A collaborative and supportive team, who understand fundraising is everyone’s responsibility.
What You’ll Gain
- Real autonomy and ownership
- 25 days’ annual leave plus bank holidays
- Occupational pension scheme
- Hybrid and flexible working arrangements
- Access to training and development opportunities
- Supportive management culture
- A genuinely collaborative, values-led culture
Location
Based at Jean Stokes Community Centre, Islington (5 minutes by bus from King’s Cross)
Application instructions
Please note, while we appreciate the value of AI tools, we strongly prefer that applicants prepare their supporting statements for this purpose with minimal use of AI.This helps us to better understand your authentic voice, skills and motivation for this role.Thank you.
This post is subject to an Enhanced DBS check and two satisfactory references.
We are embrace diversity, equality of opportunity and inclusion. We are committed to building a team that represents are variety of backgrounds, perspectives and skills.The more inclusive we are, the more we can achieve.
Deadline for applications: Sunday, 5th April 2026 at 12midnight
Interviews: Monday, 20th April 2026
Estimated Start:June/July 2026
The client requests no contact from agencies or media sales.
About The Maya Centre
The Maya Centre is a specialist women‑only organisation providing culturally responsive counselling and mental health support for women in North London. With over forty years’ experience responding to the impact of trauma and inequality, we’re now deepening our commitment to lived experience leadership—ensuring that women’s voices drive the design of services, partnerships and systems.
About the Role
We are looking for an inspiring and grounded Co‑Production and Lived Experience Lead to help shape the future direction of our work. This two‑year pilot programme will embed co‑production and lived experience leadership across our services and partnerships, generating vital learning to influence mental health and VAWG practice.
Working closely with the CEO, you’ll lead co‑design processes, build networks of Experts by Experience, and develop collaborative approaches that strengthen women’s influence in shaping local and sector systems. The post offers a rare opportunity to combine hands‑on facilitation and partnership work with strategic development—laying the groundwork for a longer‑term systemic change initiative to evolve beyond the pilot phase.
If you’re passionate about co‑production, participation and social change—and want to grow into a future leadership role shaping practice and policy across the sector—this role offers an exciting platform for professional and strategic development.
We Offer
- 30 days annual leave + bank holidays (pro rata).
- Access to an Employee Support Programme.
- 3% employer pension contribution.
Female applicants only : This role is exempt under Schedule 9, Part 1 of the Equality Act 2010, as it is a genuine occupational requirement for the postholder to be female due to the nature of the services provided
For full details of Key Responsblties and Person Specifications, please download the Job Pack below and read it carefuly before submitting your CV and Personal Statement.
Please send your CV and a Personal Statement of no more than 4 one sided A4 pages, explaining how your experiences, skills and knowledge aligns with the requirements in the Person Specification section.
Note: CVs without a Personal Statement will not be considered.
Deadline to apply is 6th April 2026, 12 pm.
Interviews will be scheduled for the week commencing 12th April 2026.
Applications will be assessed on a rolling bases.
The client requests no contact from agencies or media sales.
The role
The Events Assistant will support our Engagement Officers in the day-to-day coordination and delivery of the events and outreach, such as our Fellas’ Forums and Fellas’ Fairs. Working alongside the Engagement Officer, Engagement Manager, Office Administrator, and wider team, they will assist in the promotion, organisation, facilitation, and evaluation of events and engagement activities, including large-scale events.
They will support a range of administrative and practical tasks, demonstrating strong organisational skills, the ability to multitask, and confidence in completing delegated responsibilities. This role will require travel across Essex and occasionally beyond. Please note some events will take place during evenings and weekends.
The Events Assistant will also contribute to wider engagement initiatives, including both traditional and innovative outreach methods, such as digital engagement or film-based activities, supporting project outcomes and community participation.
Working as part of the HWE team, the Events Assistant will help ensure that events, projects, and activities are well-coordinated, inclusive, and delivered in line with the principles and standards outlined in the HWE Strategic Plan.
To work with HWE staff, and especially the Business Planning Team, to support the delivery of high-quality and well-organised HWE ongoing forums and events. This includes:
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project planning, to ensure that the aims, objectives, and outcome plans are in place and that the intended activity is likely to achieve those outcomes; that suitable milestones and monitoring are in place; that budgets are realistic and represent best value; and that risks have been assessed.
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project delivery, including working with and coordinating HWE ambassadors and staff, as well as external partners/stakeholders, suppliers and contractors, to ensure that HWE projects and events are delivered according to plan;
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ensuring that project delivery is on time and on budget, and that risk mitigations are in place;
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working with the HWE communications team to ensure that there is a PR and communications plan in place, and that it is implemented as appropriate;
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ensuring that projects/events are evaluated appropriately, that outcomes are monitored, and that feedback is captured and provided to stakeholders.
Key accountabilities
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Demonstrable experience of working on projects and/or events.
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Experience working in a fast-paced environment, managing a potentially unpredictable workload.
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Knowledge and experience of using IT systems.
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Experience and knowledge of social media and its applications.
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Experience of community outreach and engagement.
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Ability to carry out events in evenings / weekends as required.
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To conduct other tasks and duties as considered reasonable by the CEO.
This role involves a Level 3 Apprenticeship with Colchester Institute.
We use your voice to improve health and care in Essex.
The client requests no contact from agencies or media sales.
Role: Senior Delivery Manager
Directorate: Standards
Team: Workforce Development
Manager: Director of Standards
Direct reports: Education Network Manager, High Skills Performance Coach and Curriculum Lead (two colleagues)
Role purpose
The Senior Delivery Manager plays a key role in leading high-quality operational delivery across WorldSkills UK’s workforce development products and services. The postholder will be responsible for contract, project and performance management, ensuring all programmes are delivered efficiently, consistently and to a high standard. Working closely with colleagues across the organisation, this role leads operational systems, processes and delivery management to support effective provision for further and higher education and the skills system, raising standards of teaching, learning and assessment.
Key tasks and responsibilities
The postholder will be accountable for ensuring that workforce development programmes and services are delivered efficiently, compliantly and to a high standard, with strong operational oversight and continuous improvement.
Contract and project management
· Lead contract and relationship management with key grant funders, ensuring compliance with funding agreements and timely resolution of delivery issues.
· Ensure timely and accurate reporting, including regular performance updates and financial summaries, to support effective oversight and decision making.
· Maintain strong operational governance by identifying, managing and mitigating risks, and escalating issues appropriately.
· Oversee evaluation activity, ensuring evidence and insights to inform continuous improvement and future programme development.
Operational management
· Oversee data management processes to ensure accurate collection, monitoring and reporting of operational and performance data.
· Lead the development, implementation and continuous improvement of systems and tools that underpin programme delivery (e.g. CRM, dashboards, workflow).
· Design, refine and maintain operational processes that support high‑quality, efficient delivery and a positive customer experience across all workforce development activities.
Delivery management
· Lead the planning, implementation and delivery of workforce development products and services to ensure they meet agreed project objectives, quality standards and stakeholder requirements.
· Plan and oversee high‑impact events and training delivery, managing the full end‑to‑end customer journey from promotion and delegate engagement, through booking and delivery, to post‑event evaluation. Ensure all activity is scheduled and sequenced effectively around the academic year.
· Manage and support the team of trainers and coaches to deliver high‑quality, consistent and impactful training and engagement activity.
· Coordinate internal and external resources to ensure smooth, timely and cost‑effective delivery of programmes and services.
General
In addition to the key tasks and responsibilities set out above, employees at this level are expected to:
· Manage, support and motivate allocated staff to successfully deliver agreed activities and tasks.
· Produce specification requirements in line with procurement processes for outsourced activity.
· Contribute to organisational risk and issues management processes.
· Support delivery of WorldSkills UK’s strategic priorities and annual business plan.
· Ensure resources (staff, suppliers, partners, volunteers) are managed efficiently and effectively.
· Contribute to a performance‑driven culture with robust monitoring, evaluation and reporting.
· Demonstrate WorldSkills UK’s values in all aspects of the role, contributing to a collaborative, inclusive and high-performing organisational culture.
· Promote and comply with WorldSkills UK’s policies, including safeguarding, health and safety, equality, diversity and inclusion.
· Carry out any other duty as may be reasonably assigned that is consistent with the nature of the role and its level of responsibility. Any significant changes will be made in consultation with the post holder taking account of their experience, skills and capability.
Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:
· Experience of operational, project or programme management within education, skills or workforce development [E].
· Experience managing complex projects and multiple stakeholders in publicly funded or grant‑funded environments [E].
· Experience of event management or oversight of outsourced delivery [D].
Knowledge and skills:
· Strong programme and budget management skills [E].
· Ability to lead operational change initiatives and embed new systems and processes [E].
· Strong analytical skills, with the ability to interpret complex information and translate insights into action [E].
· Excellent risk management, problem‑solving and decision‑making skills [E].
· Ability to influence and motivate colleagues and partners, including those working remotely [E].
· Ability to build strong and effective relationships with internal and external stakeholders [E].
Personal qualities and attributes:
· Demonstrates professionalism, reliability and sound judgement [E].
· Organised and methodical, with a structured approach to planning and delivery [E].
· Able to work independently, using sound judgement and initiative, while collaborating effectively with others [E].
· Able to identify practical solutions and improve ways of working [E].
· ideas Adapts positively to changing priorities and ways of working [E].
· Works collaboratively with colleagues and partners to achieve shared goals [E].
· Able to motivate and support others to deliver high quality work [E].
Special circumstances:
· Able to work occasionally outside normal hours where required [E].
· Able to travel within the United Kingdom, where required [E].
· Able to undertake occasional overnight stays where required [E].
Summary of terms and conditions
· Permanent.
· The salary for this role is £50,000.
· WorldSkills UK offers a maximum employer’s contribution to your pension of 6% of your basic salary, on the condition that you make an employee contribution to your pension of at least 3%. You may choose to contribute a higher percentage of your salary to your pension, subject to statutory limits.
· Group Death in Service (Life insurance) 3 x annual salary.
· Health Care Cash plan.
· Normal place of work is Third Floor, 52-54 St John Street, London EC1M 4HF. This role is office based (as above) with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week (a minimum of four days per month).
· Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, with suitable candidates.
· 25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
· The post is subject to six months’ probationary period with two weeks’ notice during the probationary period and one month thereafter.
· The offer of appointment will be subject to satisfactory references.
· Salaries are paid monthly by direct transfer on or about 21st of the month.
How to apply
WorldSkills UK is committed to making appointments on merit by fair and open processes and use a blind recruitment approach. Please ensure that you submit your application in Word (curriculum vitae and cover letter) to help us in this process.
We recognise that no candidate is likely to meet every criterion in full. If your experience is not an exact match but you believe you can bring relevant skills and experience to the role, we encourage you to apply.
Applications should be by email and must include:
· Curriculum vitae outlining your full career history. Please remove identifying information such as your name, contact details, date of birth, nationality, photographs and links to personal profiles to support our anonymised recruitment process. This includes your name, email address, date of birth, nationality, languages spoken other than English, photographs, and links to personal profiles (e.g. LinkedIn). Applications that contain identifying information in the CV may not be considered.
· Supporting statement outlining your suitability for the role, addressing the points listed in the role description and person specification. Throughout the recruitment process we will be looking for clear examples and evidence of your experience, knowledge and skills.
· Separate document containing your name, contact details (email and phone number) and confirmation of your right to work in the UK.
For the full information on how to apply, read the job pack attached to the advert.
Interview process and timeline
It is intended that the interview process will have two stages:
· Stage 1 – online via MS Teams. The interviews will be held on Tuesday 7 April 2026.
· Stage 2 – in person. Candidates progressing to the second stage will be invited to attend an in-person interview at our office: Third Floor, 52–54 St John Street, London EC1M 4HF. This stage of the interview process will take place on Wednesday 15 April 2026. Candidates will be asked to complete an interview task as part of this stage of the process, details of which will be provided to those invited to the interview.
Reasonable adjustments will be offered to all candidates during the recruitment process. For further information please contact our Senior HR Manager, Andreea Ojog.
Application deadline
The deadline for applications is Sunday, 29 March 2026 at 17:00. Please note that late or incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
As a Wilder Learning Officer, you’ll help shape and deliver an inspiring programme of outdoor learning, training and engagement that connects people of all ages with nature across Sussex. You’ll coordinate and deliver high‑quality sessions to teachers and children across EYFS, Primary and Secondary phases, in-school and outdoor settings. You’ll deliver and assess our accredited Forest School and Wild Beach training programmes to adults; advise on school grounds improvement for nature; and champion the benefits of nature connection through a wide range of activities and events. Alongside hands‑on delivery, you’ll support in marking, evaluation and planning; contribute to income generation; and help ensure our schools and learning programmes are safe, inclusive and reflective of best practice. You’ll play a key role in communicating our work—engaging with teachers, families, volunteers and external partners, acting as a friendly, knowledgeable ambassador for Sussex Wildlife Trust.
This is a varied and practical role at the heart of our Wilder Learning team, empowering educators and wider school communities to connect with nature and take meaningful action for wildlife in Sussex.
A valid drivers’ licence is required for this role.
This role is subject to an Enhanced DBS with Barred List check
We exist so that future generations can experience the joy and well-being that comes from connecting with nature in Sussex
The client requests no contact from agencies or media sales.
Role
The Programme Officer will manage day-to-day relationships with Degrees’ research groups based in the Latin America and Caribbean region, ensure smooth grant administration, and support regional events.
Key Responsibilites
Grantees
- Being the first point of contact for our grantees and stakeholders, including volunteer research collaborators.
- Supporting research teams to gain access to, for example, modelling data.
Grant management
- Grant management, including onboarding and ongoing administrative support for the grantees of the various research funds at Degrees.
- Processing payments.
- Supporting the monitoring, evaluation and learning process in relation to programmatic activities.
Events
- Working closely with the Events Manager, other regional Programme Officers and Policy Engagement staff to organise international events, including regional workshops in Latin America and the Caribbean.
Administration
- Support the building and improvement of internal processes.
- Contributing to the monthly call and research seminars.
- Provide ad-hoc support as needed, for example, financial administrative support for grants and programmatic events, note-taking, organising travel, inputs to communications, working with Degrees’ senior management, board, volunteers, and partners.
Key relationships
- Within the Programmes team forge close working relations with Programmes Director, Programmes Manager, other Programme Officers, Events Manager, Staff Scientist and Scientific Writing and Publishing Lead.
- Develop strong working relations with colleagues from the following teams i) Operations, ii) Policy & Engagement and iii) Communications.
- Provide ongoing support for Degrees funded scientists based in Latin America and the Caribbean.
Qualifications
We are seeking a dynamic self-starter based in the UK, with experience in planning and running international events as well as academic workshops. As Degrees is still operating as a relatively small but growing team, the successful candidate will be flexible and motivated – prepared to turn their hand to whatever needs doing to deliver Degrees’ programme of work.
Essential
- A university degree in a relevant subject such as international development, international relations, public policy or earth sciences.
- At least two years’ experience.
- An understanding of climate change science and associated development challenges.
- Fluent in English and Spanish.
- Strong organisational and project management skills.
- Strong written and oral communication skills.
- Good analytical skills with an ability to distil key messages from complex information.
- Strong digital skills.
- An ability to multitask, to set and deliver on priorities, and to work under pressure.
- Strong interpersonal skills and an ability to work with people of all levels and backgrounds.
- Comfortable working in a dynamic, remote start-up environment.
- Ability to travel overseas for up to a week per visit as required.
- A commitment to the mission and values of the Degrees Initiative.
- Legal right to work in the UK.
Desirable
- A master’s degree in a relevant subject.
- A degree in environmental science or international development.
- Five to ten years of post-university professional experience
- Proficiency in Portuguese.
- Advanced digital skills, such as proficiency with advanced spreadsheet functions.
- Experience using CRM systems and Microsoft Office applications, with strong proficiency in Excel.
- Experience working in or with developing countries.
- Experience in event organisation, workshop facilitation, grant administration, impact monitoring and evaluation, and/or budgeting and financial management.
A dynamic charity working on climate change and global development



Purpose of the Role
The Clinical & Research Lead role provides senior clinical leadership across Together for Short Lives’ most complex and high-profile programmes. The role leads the design and delivery of national clinical initiatives, strengthens clinical governance and safeguarding oversight, and builds the organisation’s research and evidence capability.
Working closely with the Head of Services & Impact, the postholder ensures programmes are credible, evidence-informed and deliver measurable impact for children, families and the wider sector. The role will lead work that strengthens professional practice, improves outcomes for families, and supports national sector development. The role involves significant external representation, national stakeholder engagement, programme planning, research and data oversight, and leadership of internal and external events.
Key Duties and Responsibilities
Strategic Leadership & Stakeholder Engagement
· Represent Together for Short Lives in national clinical, policy and professional forums, contributing to the organisation’s credibility and influence across the children’s palliative care sector.
· Lead the planning, coordination and delivery of internally hosted stakeholder meetings, including the Leaders of Care Forum and other professional engagement events.
· Provide professional and reflective input into complex organisational decisions relating to clinical practice, programme design and ethical engagement.
· Build strong relationships with practitioners across health, social care, education and voluntary-sector partners to support implementation of clinical programmes and foster collaboration.
· Engage with Integrated Care Boards, Strategic Clinical Networks, and children’s palliative care providers to ensure our work aligns with national priorities and regional needs.
Programme Leadership & Project Oversight
· Provide senior leadership for the planning, development and delivery of clinical and service-improvement projects, ensuring alignment with organisational strategy.
· Oversee the development of project briefs, initiation documents, outcome measures, risk registers, evaluation plans and implementation timelines.
· Hold responsibility for monitoring progress, quality assurance, and risk management, escalating concerns to the Head of Services & Impact as required.
· Coordinate cross-functional project teams and ensure effective collaboration with external organisations, hospices, NHS partners and charitable funders.
· Ensure projects are delivered within agreed scope, timelines and budgets.
· Support the development of robust programme models, theories of change and outcomes frameworks that strengthen the organisation’s ability to secure external funding.
· Contribute to the development of cases for support and programme proposals in collaboration with fundraising colleagues.
Research, Evidence & Insight
- Lead the organisation’s research prioritisation programme and support development of a national children’s palliative care research agenda.
- Build and maintain relationships with academic partners, research institutions and clinical leaders to strengthen the evidence base for children’s palliative care.
- Support development of evaluation frameworks that demonstrate impact, learning and outcomes across programmes.
- Contribute to the organisation’s longer-term ambition to develop a ‘Centre of Impact’, positioning Together for Short Lives as a national authority on evidence and insight in children’s palliative care.
- Ensure research and evaluation activity is ethically robust, appropriately governed and aligned with sector priorities.
Data, Impact & Reporting
· Provide oversight and leadership for data collection, monitoring and reporting processes across the Services & Impact portfolio.
· Line manage the Data & Impact Officer, ensuring robust reporting systems, high-quality data, and meaningful evaluation of programmes.
· Ensure outputs are translated into insights that demonstrate effectiveness, equity, reach and learning - supporting fundraising, influencing and strategic decision-making.
· Support development of improved feedback mechanisms from families and professionals to evidence the impact of support offers and clinical programmes.
Professional Support, Education & Sector Development
· Contribute to the development and dissemination of clinical resources, guidance, toolkits and training for professionals working with children with life-limiting and life-threatening conditions.
· Support national programmes of work, including definitions of children’s palliative care, categories of need, standards, workforce development and professional education.
· Facilitate knowledge exchange and best-practice sharing across the sector through networks, events, workshops and targeted professional engagement.
· Deliver presentations, training sessions and clinical briefings to a wide range of audiences.
Family and Service Engagement
· Work with colleagues across the Services & Impact team and external partners to ensure projects reflect the lived experiences and priorities of children and families.
· Support co-production activities and ensure family voice is meaningfully incorporated into project design and evaluation.
· Promote and signpost to the Family Support Hub and relevant offers, ensuring clear and consistent messaging about available support.
Governance, Quality & Reporting
· Provide additional clinical oversight and challenge across the organisation’s work relating to safeguarding, ethical engagement and complex family situations.
· Contribute to strengthening organisational clinical governance processes and risk management.
· Provide expert advice to colleagues on safeguarding, ethical engagement with families, and complex clinical issues arising from programme work. Contribute to internal reporting cycles, board updates, quarterly programme reviews and funder reports.
· Maintain accurate project documentation, data dashboards and risk logs.
· Provide expert advice to colleagues and stakeholders on clinical considerations and best practice in children’s palliative care.
General Responsibilities
· Provide effective line management, supervision and support to allocated staff.
· Attend team meetings, leadership meetings and organisational events as required.
· Commit to continuous professional development and reflective practice.
· Undertake other duties relevant to the role as required by the Head of Services & Impact.
Please apply using the Application form attached to this advert
We exist to ensure every seriously ill child and their family gets the high-quality children’s palliative and end of life care



This is a fantastic opportunity to join a high performing Active Partnership team working with a network committed to making positive change through movement, physical activity and sport.
Hours: 37 hours per week
Salary: £61,430 - £70,007 p.a. (NJC Spine Points 49 – 55). Salary to be at entry-level except for exceptional circumstances.
Contract: Fixed term to 31 March 2027, with potential extension subject to confirmation of funding.
Greater Manchester Moving is the Greater Manchester charity committed to changing lives by inspiring a healthier future in Greater Manchester through moving more, sport, and physical activity. We play a strategic leadership role in support of the Greater Manchester wide movement, for movement.
We are seeking to recruit an individual with purpose, passion, and integrity to lead, support and connect the Greater Manchester system in creating the conditions to enable Active Lives for All.
It’s an exciting time to join the team as we develop our vision to build and foster relationships with and between people, communities and system partners, to enable a whole system approach to supporting the development of community networks, activities and opportunities to move more and tackle inequality.
We are looking for someone who loves working with people, who can unite people from diverse backgrounds around a vision, who understands the power of collaboration and who can work with others to help people connect, support and lead across sectors, organisations and alongside communities to help us achieve the ambitions set out in the ten-year strategy, GM Moving in Action.
This is a full-time role (37 hours per week), but job shares, secondments and reduced hours will be considered as part of our commitment to flexible working. Working days will predominantly be Monday to Friday. Our team works a minimum of two days a week in person, and our core office day is Tuesday. Occasional evening/weekend work may be required.
We have permanent office space at House of Sport in Manchester, and office space with GMCA and NHS GM at Tootal Buildings, Oxford Road, Manchester. We have regular team and co-working days, blended with homeworking. We trust you to work in a way that suits you and that enables you to be productive and thrive.
Greater Manchester Moving is committed to providing equal opportunities and promoting diversity, irrespective of ethnicity, age, gender identity, sexuality, disability, religion, pregnancy or personal circumstance. We aspire to being a diverse, inclusive and responsible organisation. Our aim is to have a workforce that reflects and understands the communities we work alongside.
The Recruitment Pack (which includes the Job Summary), Application Form and Equal Opportunities Monitoring Form, are available to download from our website. Please complete your personal statement with close reference to the Our Ideal Candidate section of the Job Summary.
Closing date for applications: Monday 6 April (midnight)
Interview date: Monday 13 April
Greater Manchester Moving is GM’s movement for movement working together to positively change the lives of people across Greater Manchester.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
One of London’s historic “Magnificent Seven” cemeteries, the Cemetery Park is now a Local Nature Reserve and a vital green space in the heart of the East End — where biodiversity, heritage and community come together.
Founded in 1990, the Friends are an award-winning charity dedicated to protecting and caring for this unique site. Now, we are looking for a values-driven, collaborative leader to help strengthen our organisation for the future.
About the role
This is a senior leadership position within a collaborative charity structure. You will:
– Work closely with the Board of Trustees on strategy and governance
– Lead on finance, fundraising and organisational sustainability
– Support and develop staff and volunteers
– Represent the charity externally
– Work in close partnership with our longstanding Cemetery Park Manager
Importantly, this is not a corporate CEO role. It is an opportunity to lead within a community-rooted, place-based charity where humility, partnership and emotional intelligence matter as much as strategy.
We’re looking for someone who:
- Has senior experience in a charity or values-led organisation
- Understands governance and financial sustainability
- Can build trust with staff, volunteers and stakeholders
- Is excited by heritage, conservation and community
As a small charity, this role balances strategic thinking with hands-on involvement.
The client requests no contact from agencies or media sales.
If you seek a fresh and rewarding challenge, look no further than Open Country! Seeking to help disabled people to access and enjoy the countryside, we embrace a wide range of fundraising methods, so this role could be adapted to suit either full-time or part-time work. We are also able to cater for your particular skill set, though core duties would likely include:
- Researching and writing grant applications to charitable trusts, grant-making bodies and other funders.
- Developing and delivering new and imaginative community fundraising activities.
- Encouraging appropriate corporate sponsorship and fundraising.
- Developing and delivering Open Country fundraising events and third-party events.
This is a hands-on, dynamic role requiring creativity, insight and panache, coupled with great communication and relationship-building skills.
You will work collaboratively with our Finance and Fundraising Manager at our Head Office in Harrogate, though an element of home working can be considered.
Appointment to this post is subject to a satisfactory Disclosure and Barring Service check.
Open Country exists to help people with disabilities to access and enjoy the countryside.



The client requests no contact from agencies or media sales.


