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“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Gateway Assessor
NJC Scale 2 - £28,948 to £29,337 per annum
Full-time – 35 hours per week
The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:
Closing date: 9.00 am Monday 24 August 2026
Interviews: Wednesday 26 August 2026
In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Role Overview
The Talent Set are delighted to partner with an incredible youth charity on a newly created Head of Corporate Partnerships and Events role. This senior position is responsible for providing strategic leadership across income streams, fostering growth, and strengthening organisational partnerships to maximise impact and sustainability.
Key Responsibilities
Person Specification
What’s on Offer
Salary: £55,000 - £60,000
Location: Hyrbid, 2 Days In Central London Office
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Partnerships Fundraiser
Up to £31,000 per annum + excellent benefits
Leatherhead, Surrey
About the role:
We are looking to appoint an experienced fundraiser to manage a portfolio of corporate partnerships to help fund the growth of our care services, and to build relationships with companies to help them achieve their CSR goals.
Reporting to the Corporate and Community Fundraising Manager. You will be part of a team driving Rainbow Trust’s Corporate income, building and maintaining the pipeline through effective networking and stewardship. You will be responsible for the stewardship of varied corporate accounts to whom you will become a main contact and provide excellent account management. Some accounts raising six figure sums.
You will work collaboratively towards a ‘one team one target’ approach across the Fundraising and Engagement department and ensure that the use of technology is maximized and all processes are subject to continuous improvement.
This is an excellent opportunity to maintain a breadth of fundraising experience to position yourself for future fundraising roles with increased responsibility.
Location: Leatherhead, Surrey, flexible working options available.
What we’re looking for:
Friendly, enthusiastic and socially-focused – you quickly connect with others and build effective working relationships. An ability to empathise and communicate effectively about our work with children and families is key. You are naturally warm with a sincere appreciation for people and how they are each uniquely motivated.
A motivating, empathetic and persuasive communicator – you will enjoy preparing and presenting high-quality presentations
Knowledge of the principles that underpin good customer care – you adhere to established guidelines,
policies and procedures, and provide excellent relationship management
You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.
Confident use of MSOffice and some experience of using a database – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.
Applications will be particularly welcome from those who have experience of building relationships and raising income –providing exceptional account management.
Why join us?
We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:
Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
A life assurance scheme for all employees which provides a death in service benefit of three times’ basic pay.
Flexible working hours to balance home and working life.
25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time).
The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
Time off in Lieu.
Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand.
Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year.
Access to the Blue Light Card Scheme, and other rewards and discounts.
Bike to work, season ticket loan and payroll giving schemes.
A recommend a friend recruitment bonus scheme.
Robust training and development programmes to support your learning and growth
If you’d like to find out more about these benefits and working with us, please visit our website.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
Apply now:
Please visit our website and apply online.
Closing date: 04 September 2026
Interview dates: Interview dates to be confirmed
Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.
Please disclose in your covering letter if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.
Are you passionate about supporting fathers to develop a strong bond with their babies?
Do you want to help dads feel heard, build confidence, and access the right support at a crucial time in family life?
Home-Start Hillingdon is looking for a Dad Matters Co-ordinator to join our collaborative, experienced team. This role will work alongside our existing Co-ordinator to grow and strengthen our Dad Matters programme across the borough.
Dad Matters focuses on the first 1001 days, supporting fathers and male carers to build strong bonds with their baby, alongside support for their mental health and access to services. It’s a role that combines direct work with dads and the practical coordination behind the scenes to keep the service running smoothly.
What you’ll be doing:
Building on the strong foundations of our current Dad Matters programme, you will work collaboratively with our existing Co-ordinator, with a focus on:
You’ll be working closely with an experienced colleague, sharing delivery while also taking a lead on planning, organisation, communication and the co-ordination of groups and activities.
This role would be ideal for somebody with experience of working with families or parents, and of planning and running activities, with a genuine passion for supporting fathers to build strong, positive relationships with their babies, look after their mental health and feel more confident in their role. You will be able to engage fathers from a wide range of backgrounds, while also bringing strong organisational, communication and coordination skills to support the delivery of the programme.
To Apply:
Please send us your CV with a covering letter giving clear evidence, with examples, of how you meet the points listed in the Person Specification
Applications without a covering letter addressing the Person Specification will not be considered.
Please note: You will need to be a car owner/driver
Closing Date: Thursday 10th September 2026 at 9:00am
Interview Date: Week commencing 21st September 2026 (date will be confirmed with candidates)
(References and an Enhanced Disclosure and Barring Service Check will be taken up)
It’s important that our team reflects the diversity of the borough. We particularly welcome applications from fathers and male carers, and from Black, Asian and minoritised ethnic communities, disabled people and other underrepresented groups.
Company limited by guarantee Registered in England and Wales - No. 04612504 Registered Charity No: 1100534
The client requests no contact from agencies or media sales.
As part of our friendly and collaborative Finance team, you will help ensure the smooth and accurate processing of financial transactions across both the charity and its wholly owned subsidiary. Your responsibilities will include processing and recording income, maintaining sales and purchase ledgers, and providing essential support with a range of day-to-day finance activities. This is an excellent opportunity for someone who enjoys working with numbers, takes pride in accuracy, and wants their work to contribute to a meaningful cause.
We are looking for an organised and detail-oriented individual with experience in finance, accounting, bookkeeping, or a similar administrative role. You will have a proven ability to process financial transactions accurately, maintain reliable records, and use finance systems, Microsoft 365 applications, and Excel with confidence. A sound understanding of basic accounting processes is essential, and a relevant qualification would be advantageous. Alongside strong numerical and organisational skills, you will demonstrate exceptional attention to detail and the ability to handle confidential information with discretion and professionalism.
As the role involves working closely with colleagues across the organisation, you will be a proactive team player with excellent customer service and communication skills. You will be comfortable building positive working relationships, solving routine finance queries using sound judgement, and managing your workload effectively both independently and as part of a team. Above all, you will bring a reliable, conscientious, and enthusiastic approach, helping to ensure the Finance function delivers an excellent service that supports World Land Trust's mission to protect and restore threatened natural habitats around the world.
Please refer to the application pack which can be found on our website which contains the full job description, person specification and how to apply. You will need to log your application and upload your CV, along with a covering letter. Your covering letter is an important part of your application and should include why you’re interested in this role and working for World Land Trust, along with a summary of how you meet the essential criteria in the person specification.
Helping people across the world protect and restore their land to safeguard biodiversity and the climate
The client requests no contact from agencies or media sales.
Welfare Officer – East Region
Racing Welfare is a national charity supporting British horseracing’s current and retired workforce. We are looking to recruit a Welfare Officer to join our amazing Welfare team in the South.
It’s an exciting time to be joining the organisation; our charity has never been more needed by the industry.
You will be offered a competitive salary, employer pension scheme, generous annual leave entitlement, flexible working patterns to ensure a healthy work-life balance, income protection insurance, life assurance, tickets to almost all race meetings at Jockey Club racecourses, twice-yearly two-day staff training and team building events along with a range of other employee wellbeing initiatives.
As a charity, wellbeing is at the forefront of all we do. We aim to be a leading employer in the industry and make sure everyone at Racing Welfare has the opportunity to thrive.
You will need to be highly motivated and flexible with excellent listening and interpersonal skills, an understanding of professional boundaries and a commitment to continuous professional development. Experience of working with and supporting people, alongside an understanding of confidentiality and data protection is desirable, although training will be provided. Knowledge and experience of the thoroughbred horseracing and breeding industries is desirable.
We are a close-knit and supportive team, and we need a strong team player who can get involved and promote the ethos of the charity, offer impartial information, advice, guidance and support to all those connected to the industry.
The successful candidate will be expected to work from our Newmarket office, with travel across the region will be required, for which you will need to use your own car. A mileage allowance will be paid. This is a full-time post.
Please note, as this post will involve direct contact with young people and vulnerable adults alongside some work of a sensitive nature it will be subject to a satisfactory, enhanced DBS disclosure. We also make checks on staff working with vulnerable adults and young people against the DBS barred lists.
We welcome enquiries from everyone and value diversity in our workforce. Closing date is the 4th of September 2026.
Salary £29,000 D.O.E
Racing Welfare is committed to safeguarding and will always recruit all personnel in line with government guidelines, relevant legislation, and the Charity Commission's best practice guidance.
This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:
Racing Welfare’s Safeguarding Statement of Intent can be found on our website.
Racing Welfare is an equal opportunities employer.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Safe House Advocate to play a pivotal role in our Modern Slavery Service in London.
Sounds great, what will I be doing?
As a Safe House Advocate, you will provide high-quality emotional and practical frontline support to residents who have experienced trafficking and modern slavery, including sexual and criminal exploitation, domestic servitude, and other forms of exploitation. You will manage a caseload of female survivors within the National Referral Mechanism, advocating on their behalf to ensure access to ECAT rights and supporting them to navigate complex systems. Your role includes conducting regular safeguarding risk assessments, maintaining detailed case records, and responding promptly to incidents or urgent issues to protect residents' safety and wellbeing. You will carry out daily, weekly, and monthly health and safety checks to ensure the accommodation remains secure, while also covering other safe houses as needed and supporting new staff members. Your responsibilities extend to liaising confidently with public and private services, writing official correspondence to agencies such as the Home Office, and keeping up to date with relevant legislation, policies, and child welfare considerations. Additionally, you will participate in team meetings, supervisions, clinical support sessions, and mandatory training, all while working to help survivors maintain positive and safe relationships with their children.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal Safe House Advocate will hold qualifications in Safeguarding Adults, Safeguarding Children, and Modern Slavery awareness, supported by practical experience in safeguarding vulnerable adults, incident management, and working within supported accommodation or housing management. They will be confident working independently through lone working and possess strong organisational skills to manage schedules and deadlines while prioritising urgent matters effectively. A thorough understanding of safeguarding issues, GDPR principles, and relevant legislation such as the Modern Slavery Act and the National Referral Mechanism is essential. The role requires the ability to complete administrative tasks accurately and efficiently, alongside proficiency in using multiple digital platforms including Word, Excel, Teams, Outlook, and case management systems. Knowledge of fire safety protocols is also important to ensure the security of the safe house environment.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Lambeth Palace Library is the historic library and archive of the Archbishops of Canterbury and the principal repository for the archives of the national bodies of the Church of England. Founded in 1610, it is freely open for public use and serves as a research centre specialising in church history, with wide ranging archive, manuscript and printed collections dating from the ninth century to the present day, including modern archives and digital records.
The Library's vision is to collect, preserve and make accessible the memory of the Church of England, so that its history can be explored and enjoyed by all. Alongside its long standing strengths, the Library is developing new ways of improving access to collections and supporting research, learning and engagement.
This is a new senior role. Reporting directly to the Head of Lambeth Palace Library, the postholder will ensure that cross-Library programmes are well coordinated and delivered. This includes leading programmes and projects, supporting colleagues in complex work, and overseeing areas such as digital development, access and outreach. Working closely with the Head of Lambeth Palace Library, the postholder will help translate strategic priorities into practical delivery across the organisation.
The Library comprises around 35-40 staff working across four core teams: Printed Books, Archives, Collections Care, and Operations. The Associate Head will lead a fifth, specialist team with defined functional responsibilities, including digital preservation, imaging services and inclusive cataloguing practice, while also coordinating work that sits across and between the Library's core teams.
This is a predominantly office-based role. Regular on-site attendance is expected to support effective leadership, collaboration, and the delivery of in-person services. Hybrid working is available, with the opportunity to work from home typically one day per week.
The closing date for this role is 06 September 2026.
Interviews will be held on 24 September in Lambeth Palace Library.
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Trainee Generalist Advice Caseworker
Starting on salary NJC Scale 5 - £32,749 per annum (increasing to NJC Scale 6 - £35,689 to £37,851 per annum - after 6 months)
Full-time – 35 hours per week
This is an exciting opportunity for an experienced Gateway Assessor to be fast tracked through the full Citizens Advice Generalist Adviser training programme within 6 months. You will also be working on a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.
Once assessed as having satisfactorily completed the initial six months training you will be issued with a new job description as a Generalist Advice Caseworker on a starting salary of £35,689 per annum.
Closing date: 9.00 am Friday 4 September 2026
Interviews will take place on Tuesday 8 September 2026
For further information and an application pack please go to our website
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
The primary purpose of this role is to lead Together Active's Active Environments work, creating the conditions for physical activity to become a safe, easy and attractive choice for everyone. Working across systems, sectors and communities, you will influence the design, development and use of places and spaces so they enable more people to be active, with a particular focus on those experiencing the greatest inequalities.
You will provide leadership for Together Active's Active Environments agenda, building strong partnerships across local authorities, planning, transport, health, education, environmental organisations and community groups to influence long-term change. Through advocacy, collaboration and place-based working, you will champion the role that active environments play in improving health, reducing inequalities and supporting more environmentally sustainable communities.
We exist to design out inactivity across Staffordshire and Stoke-on-Trent.
The client requests no contact from agencies or media sales.
We’re looking for a talented communications officer to join the Trust for London team, at a time when communications has never been more important to our work.
The role
You will work with the head of communications to support delivery of our communications strategy. This includes:
and so much more. Please see the full job description in the application pack.
About you
We're looking for someone who is curious as much as creative, with an excellent eye for detail. You’ll enjoy digging beneath the headline, asking why something matters and finding the story that helps other people care.
You're just as comfortable thinking about what the data tells us as you are turning that insight into an engaging social media post or newsletter feature.
You don't need experience in every part of the role. We know great candidates don't always meet every requirement, and we'd encourage you to apply if you're excited about the opportunity and think you could thrive here.
Most importantly, you'll care about creating a fairer London and want your work to have a positive social impact.
Closing date: 7 September 2026
Interviews: Second half of September
If you think we’re the right fit for you, we’d love to hear from you. To apply, please go to our website and download the application pack.
We look forward to receiving your application.
The client requests no contact from agencies or media sales.
Help shape the future of international development.
Location: Hybrid (minimum one day per month in our London office – with the occasional need to attend additional in-person meetings)
Reports to: Chief Executive
Help shape the future of international development.
Location: Hybrid (minimum one day per month in our London office – with the occasional need to attend additional in-person meetings)
Reports to: Chief Executive
Finance isn't just about numbers. It's about making change possible.
At Bond, we believe a more just and equitable world is possible.
As the UK network for organisations working in international development, we bring together more than 300 civil society organisations united by a shared ambition: to tackle poverty, inequality and injustice around the world. We champion the sector, influence policy, strengthen organisations and create the connections that enable our members to achieve greater impact together.
International development is changing.
Funding is becoming more complex. Expectations are growing. Organisations are navigating increasing uncertainty while responding to global crises that demand collaboration, innovation and resilience.
That is why we're looking for an exceptional Director of Finance & Resources.
This is a rare opportunity to join our Senior Management Team and help shape the future of Bond at a pivotal moment in our journey.
A leadership role with purpose
As our Director of Finance & Resources, you'll do far more than lead finance.
You'll help ensure Bond remains financially resilient, operationally strong and strategically focused so that we can continue supporting the organisations working to create lasting global change.
Working closely with our CEO, Trustees and senior colleagues, you'll provide the financial leadership, organisational insight and strategic challenge that enables confident decision-making across the organisation.
You'll oversee Finance, Planning, Operations, HR and IT, ensuring the systems, people and financial governance behind our work are as strong as the mission we exist to serve.
What you'll be doing
You'll lead:
This is a role for someone equally comfortable presenting to Trustees, supporting colleagues with complex funding proposals, reviewing organisational risk, or rolling up their sleeves to solve operational challenges.
Who we're looking for
You're an experienced finance leader who understands that great organisations need both strong financial stewardship and ambitious thinking.
You'll be a qualified accountant (ACA, ACCA, CIMA or equivalent) with senior leadership experience and an ability to balance strategic oversight with practical delivery.
You'll bring:
Most importantly, you'll share our commitment to equity, inclusion and creating positive change. We're looking for someone who sees finance not as a control function, but as a catalyst for organisational impact.
Why Bond?
Everything we do is rooted in collaboration.
You'll join an organisation that believes lasting change happens when people come together, share expertise and challenge one another to do better.
Alongside meaningful work, we offer:
Join us
This is more than a finance leadership role. It's an opportunity to help strengthen the organisations working to build a fairer, more sustainable world.
If you're looking for a role where your financial expertise can support meaningful change on a national and global scale, we'd love to hear from you.
Apply with your CV and a supporting statement explaining why you'd like to join Bond and what you'll bring to the role.
We are partnering exclusively with Bryony Thomas at Allen Lane. For an informal conversation about the role, get in touch via the agency website.
Bond is the UK network for organisations working in international development.
The Woodland Trust is looking for an Engaging Communities Officer - Trees for All at our Hainault Site. As an Engaging Communities Officer, you will support the delivery of the Woodland Trust's Trees for All programme in northeast London as part of the Woodland Trust's Central Region team. You will work with communities, partners and stakeholders across the London Borough of Redbridge to help more people connect with trees, woods and nature.
The Role:
The Candidate:
Benefits and Wellbeing:
Joining our team means you’ll be part of our fight for a greener, healthier planet for people and wildlife. We take good care of our staff, offering support and training opportunities. We also offer:
To support inclusivity and remove barriers for candidates, we publish all salaries upfront and proudly follow the We Show the Salary pledge. The salary listed is the set salary for this role, and we don’t ask applicants to state their current pay or expectations. If you choose to apply, we’ll take that as confirmation that the advertised salary meets your expectations.
About Us:
The Woodland Trust is the UK’s largest woodland conservation charity. We want to see a world where woods and trees thrive for people and nature. The Trust engages and inspires people to make a difference by protecting, restoring and creating woodland and getting more trees in the ground.
Our commitment to Diversity and Inclusion:
To achieve our mission, we need to better reflect society and the communities we work in. People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Application information and advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application.
Make sure that your personal statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. Even if you don't meet every requirement of the role, we encourage you to apply.
Completed applications will be reviewed by a hiring manager and/or a member of the recruitment team, and you will receive an update on the outcome of your application via email.
Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply now:
If you're ready to make a difference and grow with us, apply today. We might close advertising early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in progress, we will email you prior to closing to give you time to complete.
Interviews will take place in person at the Hainault Forest Visitor Centre on Tuesday 15th September. Interview questions will be provided before the interview to help you prepare.
For queries about this role, reasonable adjustments, or support with your application, please get in touch with our recruitment team.
The client requests no contact from agencies or media sales.
Context of role:
The Outreach Officer plays a key role in raising awareness of services, strengthening community
partnerships and supporting the delivery of high-quality bereavement support activities across the
region. The postholder will engage with local networks, coordinate events, and support volunteers while ensuring effective monitoring, reporting and continuous improvement.
This role sits initially within Shropshire, Worcestershire and Herefordshire, but will expand to support phase 3 of the expansion which will include the West Midlands, Warwickshire and
Staffordshire.
Key responsibilities:
Support Service:
1. Event Coordination and Delivery
1.1: Coordinate and deliver regular community engagement activities, including; coffee mornings and
support events.
1.2: Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions.
1.3: Represent the organisation at regional events, including supporting fundraising and CYP teams
when required.
1.4: Co-lead on bookings and coordination of Ty Uchaf, our respite house.
2. Awareness, Training and Engagement
2.1: Lead on regional awareness training delivery for non-emergency services and community-based
organisations.
2.2: Deliver additional 2wish training programmes as required, including Children & Young People
(CYP) and Bereavement in workplace support training.
2.3: Lead awareness and advocacy activities with local ‘support champions’, including professionals
within non-emergency services.
3. Partnership and Network Development
3.1: Actively engage with local bereavement networks through attendance at meetings, hosting
information stands and building strong professional relationships across the region.
3.2: Develop and maintain effective links with community partners to expand reach and awareness of
services.
4. Volunteer Support
4.1: Act as a key local contact for volunteers.
4.2: Support the recruitment, training and retention of volunteers in collaboration with the wider
team.
5. Administration, Monitoring and Reporting
5.1: Maintain and take ownership of relevant systems and spreadsheets, including those used for:
52: Event planning and delivery
5.3: Marketing and communications
5.4: Contact and engagement tracking
5.5: Professional and family engagement records
5.6: Accurately record interactions with stakeholders, including; families, professionals, champions
and referral partners.
5.7: Monitor and manage posts/content on Facebook family accounts.
6. Quality Assurance and Improvement
6.1: Support quality audits and contribute to continuous improvement processes.
6.2: Collect and review feedback from events and training sessions to inform future development.2.0 General:
1.1: To be responsible for organising own work agenda, time management and administration
1.2: To keep clear and up to date records on database of activities with families and any ensuing
action
1.3: To promote the on-going work and continued support that 2wish can offer
1.4: To work as part of a team providing support to suddenly bereaved families
1.5: To work alongside support team and maintain a seamless approach to service delivery
1.6: To maintain a high degree of confidentiality in accordance with the charity’s policies
1.7: To show respect and sensitivity for the cultural and religious beliefs of families
1.8: To undertake learning opportunities and seek them out for the team
1.9: To adhere to all company policies and procedures including Safeguarding, Confidentiality,
Health and Safety and Lone Working; and to be proactive in implementing new safe working
practices as appropriate
1.10: To attend weekend and evening community events in support of the charity as necessary
1.11: Participate as and when required in team meetings and one-to-one meetings, and
undertake, as appropriate, courses/training/other developmental activities, which is relevant to
the role
1.12: To contribute to the evaluation and monitoring processes to ensure effectiveness of
services and activities provided
1.13: Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances
unpredictable and varied. All employees are therefore expected to work in a flexible way and
tasks, which are not specifically covered in their job description may have to be undertaken.
This role is subject to a DBS check.
The client requests no contact from agencies or media sales.