Operation administrator jobs in Bristol

We have an exciting opportunity for an experienced Salesforce Administrator to play a key role in the next phase of our organisation-wide Salesforce rollout. Having successfully implemented Salesforce for donor management, we are now expanding the platform to support our international field operations. 

Working as part of our International Salesforce team, you will configure a brand‑new Salesforce NPC platform, integrate it with our existing NPSP donor system, and provide day‑to‑day support to users across 18 countries. You’ll be a Salesforce product champion - triaging support tickets, delivering configuration changes, supporting testing, and helping drive continuous improvement across the organisation. 

This is a highly collaborative role, working closely with our Salesforce Developer & Product Owner, Project Manager, and stakeholders around the world. Occasional travel to our London office and internationally may be required. 

About you 

You are a certified Salesforce Administrator with strong experience building and configuring Salesforce from scratch. You’re a confident communicator, an excellent problem solver, and comfortable supporting and training users in an international environment. Experience with NPSP and / or NPC is required. You must be a fluent English speaker with the right to work in one of the following countries: UK, Albania, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania or Ukraine. 

About us 

Mission Without Borders is an international Christian organisation working with poor and marginalised families and children across Eastern Europe. We support communities through practical, emotional, and sustainable development initiatives - serving people regardless of religion or ethnic background. 

Rewards and benefits 

• Up to 30 days annual leave plus bank holidays 

• Pension scheme 

• Flexible working, with occasional travel 

Help develop a new international Salesforce platform, transforming the lives of families, children, and communities in Eastern Europe. Working with 18 countries, this is a real opportunity to make a difference. 

About Us

We are Global Dialogue, an international philanthropy support organisation partnering with independent funders to advance rights, equity, and diversity. Independent in status and global in reach, we provide funder networks, collaboratives, and partners with the practical support and technical expertise they need to create lasting, systemic change.

The Role

We’re looking for a highly organised and proactive Operations & Systems Manager to play a central role in ensuring Global Dialogue’s operations run smoothly and effectively. This maternity cover role is ideal for someone who enjoys solving problems, improving systems, and supporting teams to be their very best.

You’ll collaborate closely with the Chief Operating Officer, core operational team, and the hosted and incubated programmes to provide a trusted, responsive operational service that enables programmes to focus on their mission. You will be the first point of call for any operational queries, providing clear guidance on our processes and supporting with practical tasks. Your areas of support will span digital and IT systems, data management, programme support, travel and events processes, and internal communications.

About You

The right candidate will possess excellent project management skills, a systems mindset, and confidence working with IT and digital tools. You will be comfortable engaging with stakeholders at all levels, including external suppliers, programme staff, and colleagues across the organisation, and thrive in building trusted relationships. With a passion for improving systems and processes for people, you will be someone who has a track record of providing empathetic and resourceful solutions. An awareness of GDPR considerations and risk management is essential. Experience working in a fast‑paced organisation and confidence with digital systems (particularly Microsoft 365 and SharePoint) would be advantageous.

How to Apply

We are partnering with Doing Good Recruitment for this campaign. Please click ‘Apply’ to find out more, see the full JD and learn how to submit.

Our Commitment to Equity, Diversity and Inclusion

We are committed to the employment and career development of people with disabilities. We are happy to consider any reasonable adjustments that candidates

may need during the recruitment process, and you will be asked whether you require anything if you are invited to interview. If you need this information in another format or if there are additional options you’d like to request, please contact Tristan at Doing Good Recruitment.

We are dedicated to building a diverse and inclusive workplace that reflects the communities we serve. To help us monitor how we’re doing and identify any barriers in our recruitment process, we invite all applicants to complete the Equal Opportunities Monitoring form found on Doing Good Recruitment's application page.

Role Overview

The Operations Manager is responsible for overseeing and delivering the day-to-day operations of the Schools Consent Project across England and Wales. In particular, this involves booking and coordinating the delivery of workshops across all educational settings; acting as the first point of contact for legal queries, feedback and safeguarding issues from volunteers and service users; and fostering strong relationships with our schools and partner firms.

Key Responsibilities

Operations and Programme Delivery

• Manage and coordinate the booking of workshops with schools and partner organisations.
• Oversee the scheduling and delivery of workshops, liaising with schools, volunteer lawyers, and internal stakeholders.
• Ensure high standards of programme delivery and participant experience.
• Maintain accurate operational records and systems.

Volunteer Management and Training

• Help organise induction, training, and ongoing development sessions.
• Manage DBS checks and compliance with safeguarding requirements.
• Act as a primary point of contact for volunteers.

Monitoring, Evaluation, and Reporting

• Collect, analyse, and manage feedback and monitoring data from workshops.
• Prepare reports and summaries for internal use, funders, and trustees.
• Use data to support continuous improvement of programmes.

Safeguarding, Complaints, and Risk Management

• Act as the first point of contact for safeguarding disclosures, complaints, and concerns.
• Follow organisational safeguarding and complaints procedures.
• Escalate serious matters appropriately to the Director and relevant authorities.
• Maintain accurate and confidential records.

Outreach, Partnerships, and Growth

• Develop and maintain relationships with schools, and other educational providers.
• Support the Director and Founder in developing and implementing the UK growth strategy, informed by schools/volunteers’ feedback and booking data.

Person Specification

Essential

• Proven experience in operations management, project management, or programme delivery.
• Excellent organisational and communication skills.
• High level of IT literacy, including confidence with digital systems and remote working tools.
• Familiarity with MS365 and Salesforce as our main operations platforms.
• Experience with Xero and basic financial administration.
• Ability to work independently and collaboratively within a remote and distributed team.
• High standards of professionalism, integrity, and confidentiality.
• Strong personal commitment to gender equality, youth empowerment, and reducing sexual violence.

Desirable

• Legally qualified
• Experience working with schools, colleges, or educational institutions.
• Experience working with pro bono departments in law firms.
• Experience in the charity or non-profit sector.
• Knowledge of safeguarding and child protection frameworks.

Head of Operations

A senior leadership role where your decisions will directly improve young people’s lives.

The Jack Hazeldine Foundation (JHF) is a small, ambitious youth charity with a big mission: to transform the lives of young people through high‑quality 1:1 mentoring, tutoring and personalised support.

We are now seeking a Head of Operations to play a pivotal role in shaping how our charity runs – strengthening our systems, supporting our people, and ensuring we are sustainable, compliant and impact‑driven as we grow.

This is a genuinely senior role, working closely with the CEO and Trustees, where your judgement will be trusted and your impact will be visible every day.

About the role

As Head of Operations, you will lead JHF’s operational strategy and oversee delivery across operations, finance, people, systems, programmes and compliance.

You will line manage a small, committed team and deputise for the CEO when required.

This is a role for someone who enjoys combining strategic thinking with hands‑on delivery, and who thrives in a small organisation where leadership is visible and change is possible.

Why join JHF?

• A senior leadership role with real influence over how the organisation operates
• The opportunity to shape and improve systems
• Close working relationships with the CEO and Trustees
• A manageable team size that allows for thoughtful, people‑centred leadership
• Clear, visible impact where your work directly supports better outcomes for young people
• A values‑driven culture rooted in integrity, collaboration and ambition for impact
• A supportive organisation that values learning, wellbeing and sustainable ways of working

We have strong operational foundations in place and have been awarded a CAF Resilience Grant to further strengthen our financial and operational sustainability – a key focus for this role.

Key responsibilities

• Lead and implement JHF’s operational strategy alongside the CEO and Trustees
• Oversee day‑to‑day operations across programmes, finance, HR and administration
• Lead financial planning, budgeting, reporting and controls
• Act as senior lead for governance, risk, GDPR and information security
• Own and develop our bespoke database to improve efficiency, reporting and impact measurement
• Provide high‑quality operational insight and data to inform Board decision‑making
• Support programme delivery to balance impact, quality, compliance and sustainability
• Lead and support staff development, wellbeing and inclusive practice

About you

You will bring:

• Significant experience in a senior operational leadership role, ideally in a charity, youth, education or people‑centred organisation
• Strong financial management experience, including budgeting and reporting
• Experience leading small, multi‑disciplinary teams
• Confidence overseeing service delivery, compliance and risk
• Experience owning or leading organisational systems or digital change
• A values‑driven, collaborative approach and strong commitment to safeguarding young people

We recognise that no candidate will meet every requirement. If you bring relevant experience and a strong commitment to our mission, we would love to hear from you.

#Head of Operations #Operations #Strategic Operations #Head of Operations

Are you passionate about supporting and improving the lives of marginalised young people and their families? Think of yourself as super-organised? Want a role where no day will look the same? Then read on as this could be the job for you!

Ignite Life is a small, grassroots charity based in Bristol that aims to support young people and families overcome adversity by providing holistic care tailored to individual needs.

Ignite Life believes that every young person, regardless of their background, deserves equal access to support services to thrive.

We work with our community, with other organisations and with schools to reach those deemed 'hard to reach' and help close the gap disadvantaged young people face when accessing support. Ignite focuses on relieving the needs of disadvantaged and/or marginalised young people through supporting with wellbeing and mental health, educational support, food poverty, family support, access to sport and other life changing opportunities.

Ignite Life offers a range of services including mentoring, talking therapy, 1:1 Counselling for young people and families, food support, cooking workshops and community events

About the role

As the Operations Manager, accountable to the Board of Trustees, you will be responsible for the day to day running of all activities in relation to the operation of Ignite Life. You will ensure the provision of high-quality services and compliance with contractual and organisational standards, as well as working in partnership with the Fundraising Manager to ensure income generation for the charity.

This is a full-time, permanent position based at our office in Staple Hill, Bristol BS15. Whilst the post is mainly office based; there is some flexibility for hybrid working.

If you're committed to making a positive difference to the lives of people in our local community and want to bring your excellent organisational skills to a dedicated team of staff and volunteers, we'd love to hear from you.

Key Responsibilities:

As the Operations Manager you will:

● Have operational leadership of the charity, ensuring day to day systems and practices are in good order and operating efficiently and effectively

● Support the Board of Trustees to set annual goals for Ignite Life

● Being the Designated Safeguard Lead for all of Ignite Life’s services.

● In partnership with the Fundraising Manager, ensure a consistent fundraising strategy for the charity is in place, including developing new partnerships and funding streams.

● Taking overall responsibility for the charity’s Health and Safety, and GDPR.

● Have oversight of charity’s financial position, including budgeting and updating managed accounts.

● Provide leadership for the core team of staff and volunteers (around 39 – 5 contracted counsellors and 1 clinical supervisor, 1 full-time employed staff member, 13 volunteers, 14-20 contracted youth mentors).

● Undertake regular and effective reporting to the Trustees.

● Manage annual reporting with the Charity Commission.

About You:
We're looking for someone who is extremely organised, can confidently manage a busy workload while building strong relationships with staff, volunteers and other agencies. You'll bring proven operational experience, alongside a real desire to work in an environment that focuses on supporting and improving the lives of marginalised young people and their families.

You’ll be able to demonstrate the following:

• An ability to build relationships with various stakeholders
• An understanding of mentoring and counselling practice and procedures.
• Strong safeguarding knowledge and practice.
• Excellent and various organisational skills in multiple areas.
• Ability to analyse data and produce clear, evidence-based reports.
• Experience working directly with children and young people.

How to apply:

To apply for this role please send in your cv and a cover letter demonstrating how you meet the criteria.

About Us

We are Global Dialogue, an international philanthropy support organisation partnering with independent funders to advance rights, equity, and diversity. Independent in status and global in reach, we provide funder networks, collaboratives, and partners with the practical support and technical expertise they need to create lasting, systemic change.

The Role

We’re looking for a conscientious People & Administration Assistant to play a key role in delivering an exceptional HR service across Global Dialogue.

You’ll support the Head of People and our core team, ensuring our HR systems run smoothly, our data is accurate, and our people processes are well‑coordinated, compassionate, and efficient. This is a fantastic opportunity for someone who thrives on organisation, values fairness and inclusion, and is ready to develop their HR career within an impact‑driven organisation.

The day to day of the role will be broad and varied and you will carry out tasks such as maintaining accurate employee records, posting vacancies and coordinating interviews in support of recruitment, keeping track of the employee lifecycle and providing broad team and administrative support. As part of this exciting role, you will also get the chance to observe and contribute to business partnering and wider employee relations tasks.

About You

The right candidate will hold CIPD Level 3 or possess a willingness to work towards it (Global Dialogue could support that study), and hold strong professionalism, discretion, and care when handling confidential information. Experience working with an HR system is essential; it would be advantageous if it were BreatheHR or Remote). You will also be confident with Microsoft 365, spreadsheets, and thrive in delivering excellent attention to detail and accuracy in your work.

The role would suit candidates who are comfortable working in a fast-paced organisation, and who hold some awareness of the pressures the HR team may face, given the organisation's vital work in a national and international human rights setting.

How to Apply

We are partnering with Doing Good Recruitment for this campaign. Please click ‘Apply’ to find out more, see the full JD and learn how to submit.

Our Commitment to Equity, Diversity and Inclusion

We are committed to the employment and career development of people with disabilities. We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require anything if you are invited to interview. If you need this information in another format or if there are additional options you’d like to request, please contact Tristan at Doing Good Recruitment.

We are dedicated to building a diverse and inclusive workplace that reflects the communities we serve. To help us monitor how we’re doing and identify any barriers in our recruitment process, we invite all applicants to complete the Equal Opportunities Monitoring form found on Doing Good Recruitment's application page.

Operations and Finance Officer

Pathfinders Neuromuscular Alliance
18 hours per week | £16–£17 per hour
12-month contract (with potential to extend)
Flexible / Remote working

Pathfinders Neuromuscular Alliance is a user-led national charity supporting people with muscle-weakening conditions. We provide peer support, advocacy, research and campaigning to improve quality of life and drive systemic change.

We are now recruiting an Operations and Finance Officer to strengthen our internal systems and help ensure the smooth and sustainable running of the organisation.

About the Role

This is a key Officer-level role supporting financial administration, governance processes, HR coordination and organisational systems. You will work closely with the CEO and support the trustee board.

You will not hold financial sign-off authority, but you will be responsible for ensuring processes are accurate, organised and compliant.

Key Responsibilities

• Setting up supplier payments for CEO approval

• Importing and reconciling bank statements in accounting software

• Supporting budget tracking and financial record keeping

• Inputting payroll data and liaising with payroll providers

• Collating and submitting DBS applications

• Tracking HR processes (supervisions, appraisals, probation reviews)

• Organising trustee and staff meetings

• Maintaining policy review schedules and compliance deadlines

• Improving and documenting internal systems and processes

About You

We particularly encourage applications from people with lived experience of neuromuscular conditions or other long-term disabilities. Reasonable adjustments will be provided throughout the recruitment process and in the role.

We are looking for someone who:

• Has experience in administration, finance or operations

• Is highly organised and detail-oriented

• Is comfortable using spreadsheets and digital systems

• Can manage multiple deadlines and confidential information

• Is confident escalating queries where needed

• Shares our commitment to equity, co-production and inclusion

Experience in the charity sector is welcome but not essential.

What We Offer

• Flexible working arrangements

• A supportive, values-driven team

• The opportunity to shape and strengthen a growing national charity

• A genuine commitment to lived experience leadership

To apply, please submit your CV and a short covering statement outlining why you are interested and how you meet each criteria.

Interviews will be held on Monday 13th April

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.   ​

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.

We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time

About the role

We’re looking for an Operations Team Leader with supervisory and process improvement experience to join our Income Operations Team. 

This role sits at the core of our income and fundraising operations, ensuring the systems and processes that underpin our supporters’ journeys are efficient, accurate and high‑quality. You’ll be responsible for keeping central income workflows running smoothly—from processing and reconciling income, to managing supporter data, Gift Aid compliance, fulfilment, and other essential activities that enable our fundraising teams to succeed and our supporters to have a great experience. 

You’ll work closely with the Operations Manager to drive continuous improvement, helping identify challenges, shape solutions and embed better ways of working across the charity. As someone who champions best practice, compliance and operational excellence, you’ll support colleagues in understanding upcoming business requirements including the implementation of D365 as our new CRM. 

People leadership is also central to the role. You’ll share responsibility for managing and developing the Operations team, supporting their daily workflow, training and professional growth. With regular collaboration across teams and stakeholders, you’ll play an important role in ensuring our systems, processes and controls remain robust, fit for purpose and capable of supporting the charity’s mission.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

• Lead and develop the Operations Administrators, setting clear objectives/KPIs, maintaining high performance standards, and ensuring audit‑ready processes. 
• Manage and reconcile all income flows, ensuring bank receipts, Direct Debits, Gift Aid, and multi‑channel donations are accurately processed and recorded in the CARE database. 
• Oversee core operational processes, including data preparation, mass data imports, coding structure administration, receipts/acknowledgements, and Gift Aid declaration compliance. 
• Monitor quality and drive continuous improvement, ensuring efficiency, accuracy, and strong risk‑management practices across all operational outputs. 
• Act as a key collaborator with internal teams, helping to design robust income and data systems and supporting responses to queries and audits. 
• Build strong relationships and communicate effectively, ensuring stakeholders are informed of issues, risks, and operational challenges. 

What do I need? 

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• Experience managing or supervising others
• Ability to effectively manage multiple priorities and deadlines at the same time. 
• Strong consultative and listening skills to build a rapport with stakeholders and gain key information. 
• Understanding of financial and fundraising compliance and controls

What will I gain?

 For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

To arrange an informal chat, please contact please contact David Lewis.

#ShowTheSalary #NonGraduatesWelcome

Location: Remote (UK only) or Hybrid (Brighton/Sussex) 

Salary: £35,787 (pro rata), 4 days £28,629.60 (actual) plus statutory pension contributions 

Hours: Part-time, 30 hours a week

Contract: 12 month contract, with the intention to renew if the role makes a positive impact 

Start: As soon as possible 

Who we are: 

Grassroots Suicide Prevention (GSP) is a national charity committed to the timely intervention and prevention of suicide. We work to empower people to help save lives through connecting, educating, and campaigning nationally. Our vision is a future where more lives are saved from suicide. 

About the role:  
We are seeking a highly organised and driven Project and Operations Manager to help streamline processes, deliver key initiatives, and support our continued growth in our Training team. In this role, you will bring together complex communications, requests, and ideas, translating them into clear plans, structured workflows, and effective processes that ensure the successful delivery of multiple projects. You will combine strong planning and organisational expertise with a practical, hands-on approach to implementation. Comfortable managing competing priorities, you will remain flexible and adaptable, responding effectively to unforeseen challenges while keeping projects on track. 

Your excellent communication skills will set you apart. You will be an active listener who can clearly convey ideas, build alignment, and confidently influence colleagues, stakeholders, and external partners. With a strong business mindset and a passion for operational excellence, you will play a key role in ensuring both projects and day-to-day operations run smoothly. 
 
This is a highly rewarding role with significant real-world impact. Candidates should demonstrate resilience, as the role involves remote working, engaging with complex subject matter, operating in a fast-paced environment, and managing multiple priorities. You will also be responsible for overseeing the simultaneous delivery of multiple training courses, requiring flexibility, strong organisation, and the ability to multitask effectively. You will be working in close collaboration and guided by the Training Manager and senior leadership staff. 

Your welfare is the utmost priority; before applying, please consider carefully whether the demands and requirements of the role and subject matter could impact your wellbeing. 

Main Duties and Responsibilities:  

• Lead the project management of all training programmes and services, ensuring effective planning, coordination, delivery, evaluation, and reporting 

• Provide day-to-day coordination and effective leadership, including clear direction and support to the training team (currently three reports) 

• Oversee all aspects of contract delivery, including project planning, timelines, budget management, communications, and reporting to clients, partners and internal teams 

• Manage and maintain updates of a training calendar identifying activity, allocating trainers to training courses to ensure quality delivery of courses 

• Working with managers and team in Training, oversee the Assistant Trainers (freelance trainers) communications, allocations, contracts, feedback and allocation of work 

• Build, develop, and maintain strong relationships with external partners and clients, ensuring all interactions reflect the strategic direction and protect the reputation of the charity 

• Work collaboratively with internal and external stakeholders, using strong negotiation and influencing skills to ensure projects are delivered on time, within budget, and to a high standard 

• Monitor and report on project progress and performance, ensuring the efficient and effective delivery of all training activities and identifying and raising risks or issues early 

• Working with managers in Finance and Training, set realistic targets, manage budgets, cross-checking invoices, and capacity, and track project performance against agreed KPIs 

• Support quality assurance across training programmes, including accreditation requirements, reviewing and proofreading materials, adherence to brand, copyright and maintaining high standards of training materials 

• Working with managers in Marketing and Training. oversee and provide reports on training evaluation data and feedback to identify trends, risks, and opportunities for improvement 

• Working collaboratively with the Marketing team to ensure a consistent flow of content to promote the courses, such as upcoming training, feedback quotes and data, website updates, training videos and raising courses that align with campaigns 

• Working with managers in Communications, implement improvements to systems, processes, and workflows to enhance operational efficiency and the client experience from initial enquiry through to evaluation 

• Support the growth of the organisation’s training offer by identifying and assessing opportunities for new partnerships, services, and income generation 

• Maintain oversight of the effective and consistent use of operational systems and platforms across the team (such as Salesforce, Eventbrite, SurveyMonkey, Monday), recommending improvements where appropriate 

• Working across the training team, ensure activities comply with relevant policies and regulations, including health and safety, safeguarding, suicide prevention, and ethical standards 

• Undertake additional duties as required to improve the function of the Training team, as directed by your line manager. 

To succeed and thrive in this role, you will be: 

• Confident, adaptable, and highly organised, with exceptional attention to detail 

• Eager to learn and develop, welcoming guidance and feedback from senior managers to continually improve 

• Hands-on and comfortable engaging with operational detail, while maintaining a strategic mindset 

• Proactive and solutions-focused, able to suggest improvements and independently resolve challenges when needed 

• Able to prioritise your own workload and that of your team 

• Reliable in meeting deadlines and maintaining consistently high standards of work 

• Skilled at communicating tasks clearly to project teams effectively and efficiently, with the ability to adapt communication styles to suit a range of audiences 

• Comfortable working in a fast-paced training delivery environment, able to prioritise effectively and manage multiple responsibilities 

• Ability to work independently and collaboratively adapting to rapidly changing needs and working flexibly across multiple projects 

• Self-motivated and capable of working independently and remotely, while also contributing positively as part of a team 

• Willing to act as a brand ambassador and consider and raise any risks to the charity’s reputation and profile within Training activity 

• Represent Grassroots Suicide Prevention on external groups and promote our services and expertise 

• Willingness to travel occasionally if required 

• Passionate about your part in delivering high-quality online and in-person training courses that help save lives. 

Essential Skills and Experience: 

• A recognised project management qualification or equivalent practical experience 

• Proven experience managing multiple projects simultaneously, delivering them from initiation through to completion across cross-functional teams 

• Strong ability to analyse quantitative and qualitative data, identify risks, and recognise emerging trends to inform decision-making 

• Experience writing high-quality reports for clients, clearly demonstrating project progress, outcomes, and impact 

• Demonstrated ability to lead, manage, and motivate teams, fostering collaboration and high performance 

• Highly self-motivated and resilient, with the ability to work effectively in a remote or distributed environment 

• Evidence of developing and improving processes and procedures to increase organisational efficiency and effectiveness 

• Advanced working knowledge of Microsoft Office, Microsoft Teams, Zoom, CRM systems, and email marketing platforms 

• Proven experience building and maintaining strong relationships with colleagues, clients, and key stakeholders 

• Strong negotiation, influencing, and diplomacy skills, with a track record of achieving positive outcomes, including growing client engagement 

• Experience representing and communicating with senior stakeholders and decision-makers internally and externally 

• Experience in operational, financial, and business planning, including budget management and monitoring 

• Understanding of accessible communications, brand consistency, key messaging, and reputation management 

• Commitment to safeguarding, confidentiality, and ethical practice. 

Desirable Skills and Experience: 

• Project management experience within teaching and learning environments, including e-learning development or delivery 

• Understanding of quality assurance processes, including reviewing and maintaining training or educational materials 

• Experience using AI tools responsibly and effectively, with awareness of both the opportunities and potential risks 

• Experience working in the non-profit or charitable sector 

• Experience collaborating with a diverse range of clients, such as non-profit organisations, county councils, corporate organisations, and the Civil Service 

• Knowledge or experience in health and social care, mental health, or suicide prevention 

• Experience with design principles and accessibility in communications, ensuring materials are inclusive and user-friendly 

• Familiarity with platforms such as Eventbrite, Salesforce, SurveyMonkey, Mailchimp

• Awareness of marketing and promoting training courses 

• Experience conducting competitor research and analysing data to inform improvements and decision-making. 

Why Grassroots Suicide Prevention: 

GSP is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience, and knowledge, ensuring all applicants are treated fairly. 

Our employee benefits include: 

• Hybrid/Flexible working – we offer our team a split of home and office working, or fully remote working in some roles 

• Health Cash Plan and employee assistant programme offering a contribution to the costs of everyday healthcare needs (dental, optical, wellbeing) and counselling support, plus legal and financial support 

• Learning and development opportunities

• A creative, friendly and collaborative culture. 

Please note that we are looking for a start as soon as possible, so the selection process begins immediately and will close when we fill the post with the right person.

GSP is in a period of transition and development, and the post holder should be aware that their Job Description and line management may evolve to meet the future needs of the charity. 

Do you share our dream of a UK where poverty is a thing of the past?  

Founded in 2019, the Poverty Truth Network believes this can only happen when those most impacted by poverty are at the heart of the movement to end it. Our specific contribution brings together people experiencing poverty with those with responsibilities for alleviating it.

We are now recruiting for an Administrative Coordinator to join our team. 

This is a key enabling role within a small, relational and values-led organisation. The Administrative Coordinator will provide coordinating and administrative support across the Network, helping ensure smooth systems, high-quality financial administrative and shared working practices across a dispersed team. 

You will be a highly organised and dependable administrator, with experience supporting finance and digital systems, and a clear commitment to social justice and relational ways of working. 

Key tasks include:

• Coordinating meetings, events and trustee processes 

• Providing hands-on finance administration, including bookkeeping using Xero 

• Supporting digital systems, CRM and data stewardship 

• Maintaining accurate records and shared documentation 

• Contributing to consistent, relational and accountable ways of working across the Network 

This role involves working from home with some travel. 

We welcome applications from people with the necessary skills and experience from all walks of life, particularly those from communities underrepresented in the charity sector. 

How to apply 

To apply, please send your CV and a cover letter (maximum 2 sides of A4) explaining how your skills and experience match this role. Please include the names and contact details of two referees (at least one of whom knows you in a professional capacity). 

The application deadline is 23:30 on Wednesday 25th March.

Interviews will be held online on 1st and 2nd April.

Applications will only be considered from applicants who already have the right to work within the United Kingdom. 

Job Title: Chief Operating Officer (COO)
Organisation: The Skill Mill
Location: Remote, with expectations to travel to Gateshead and occasional travel to other UK locations
Salary: £45,000 pa 
Contract Type: 2 years fixed term contract, Full-Time
Reporting to: Chief Executive Officer (CEO)

Job Purpose:

The Chief Operating Officer (COO) will play a pivotal role in driving the operational success of The Skill Mill. Working closely with the CEO, the COO will oversee day-to-day operations through line-management of the 3 regional Operations Managers, will ensure the delivery of exceptional services, and will support the growth of our social enterprise model across the UK and beyond. This is a strategic leadership position, requiring a dynamic individual with a passion for social impact, operational excellence, and business development.

Key Responsibilities:

• Operational Leadership: Oversee all operational functions, including service delivery, project management, and workforce coordination, ensuring high standards and client satisfaction.

• Strategic Growth: Collaborate with the CEO to develop and implement expansion plans, identifying new partnerships, contracts, and opportunities to scale The Skill Mill’s impact, ensuring operational readiness and quality as the organisation scales.

• Team Management: Lead, motivate, and develop The Skill Mill’s operational delivery teams (see attached structure chart), including the Operations Managers, the Pathway Advisors, and the Supervisors, fostering a culture of inclusion, accountability, and continuous improvement. Lead workforce planning, staff development and wellbeing to ensure a sustainable, motivated and resilient workforce.

• Financial Oversight: Work with the finance team to manage budgets, monitor performance against targets, and ensure cost-effective operations while maintaining quality.

• Governance: Supporting organisation and partnership governance by contributing to papers, risk registers and performance reports, engaging in solution-focused discussion at relevant forums, and ensuring feedback loops with operational delivery teams.

• Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including local authorities, commercial clients, criminal justice partners, and community organisations.

• Compliance and Risk Management: Ensure all activities comply with legal, regulatory, and health and safety standards, mitigating risks effectively and escalating through appropriate organisational and legal pathways where necessary.

• Safeguarding: Act as senior lead and an initial escalation point for safeguarding, ensuring robust policies, training, reporting and continuous improvement.

• Impact:

         - Measurement: Monitor and report on social and environmental outcomes, ensuring alignment with The Skill Mill’s mission and funding requirements.

         - Performance: Work alongside partners, including Social Outcomes, evaluation and funding partners to drive performance in line with key success milestones, and engage in collaborative problem-solving to improve the offer and overcome challenges.

         - Quality Assurance: Contribute to organisational quality assurance processes by providing operational insight to support effective monitoring and review. Facilitate and support quality assurance audits, reviews and continuous improvement practices across operational delivery, working closely with operational delivery teams and relevant partners to ensure learning is embedded and service standards are consistently met.

• Innovation: Drive operational efficiencies and explore innovative approaches to service delivery and trainee support.
   

Person Specification:
Experience:

• An understanding of, and sensitivity to, working with vulnerable or disadvantaged groups.

Skills and Abilities:

• A values-led approach to strategy, with the ability to balance social impact, quality, and financial sustainability in strategic and operational decision-making.

• Exceptional leadership and people management skills, with a collaborative and empowering approach.

• Confident in using insights from performance data and information to drive continuous improvement

• A clear, confident and inclusive communication style, with the ability to engage, motivate and align within the organisation and externally

• A collaborative approach to partnership working, with the ability to navigate differing priorities and build trusted relationships across sectors/ stakeholders.

• Proficiency in working with digital tools that support operational efficiency (e.g., CRMs, project management software, Microsoft Office/Google Suite)

• Ability to translate organisational strategy into actionable operational plans
  ​

Personal Attributes:​

• Passionate about social justice, youth development, and environmental sustainability

• Resilient, adaptable, and solution-focused, with a hands-on approach to problem-solving.

• Commitment to The Skill Mill’s values of opportunity, integrity, and excellence.
  ​

What We Offer:​

• The chance to make a tangible difference in the lives of young people and the environment.

• A supportive and purpose-driven work environment.

• Opportunities for professional growth as part of a growing social enterprise.
   

Essential Requirements:

Experience:

• Proven senior leadership experience in managing operations, ideally within criminal justice or a social enterprise, charity, or environmental services sector.

• Demonstrable ability to lead and manage complex operational delivery in multiple geographical areas, ensuring quality and consistency across teams.

• Demonstrable success in growing an organisation or enhancing service delivery, including securing contracts and partnerships.

• Experience managing diverse teams in a hybrid work environment

• Experience of working effectively with external partners, including commissioners, criminal justice agencies and/or commercial organisations.
   

Skills and Abilities:

• Analytical mindset with experience in budgeting, performance monitoring, and process improvement.
   

Qualifications and Certifications:

• A relevant degree or equivalent professional qualification (e.g., business management, operations, or social enterprise leadership) is preferred but not essential.

• Enhanced DBS check is required.

About The Skill Mill:

The Skill Mill is an equal opportunities employer and welcomes applications from all suitably qualified individuals, regardless of background.

The Skill Mill is an innovative social enterprise dedicated to transforming lives and communities. We provide employment opportunities for young people with criminal convictions, equipping them with skills and experience through delivering high-quality environmental services, such as grounds maintenance, horticulture, and flood prevention. Our mission is to reduce reoffending, enhance employability, and create sustainable social and environmental impact.

We are looking for a CRM & Data Officer to take ownership of HorseWorld’s supporter data and CRM system—ensuring it is accurate, compliant and actively enabling our fundraising to grow.

At HorseWorld, we believe in the power of horses to change lives.

For over 70 years, we’ve rescued, rehabilitated and rehomed horses, ponies and donkeys in need. Today, that work reaches further—through our Discovery programme, we partner rescued horses with children and young people who are struggling in mainstream education, helping them rebuild confidence, connection and a sense of possibility.

We are growing our impact, and with that comes the need for strong foundations.
Behind every donation, every supporter, every horse and every young person we reach, there is data we must be able to trust.

This role sits at the heart of that.

The Role

This is a pivotal role within our fundraising team. You will be the person who makes sure our systems work, our income is correctly recorded and reconciled, and our data is handled with care and integrity.

You will work closely with fundraising and finance colleagues, and with the CEO, to ensure that our data not only meets regulatory requirements, but supports better decisions, stronger relationships and increased income.

This is not just about maintaining data.
It’s about making it useful.

Key Responsibilities

CRM & Data Management

• Own and manage HorseWorld’s CRM system, ensuring data accuracy, integrity and usability
• Act as system administrator and lead on any future development or upgrades
• Produce reports and insights to support fundraising performance and decision-making
• Support colleagues to use the CRM effectively through guidance and training

Data Protection & Compliance

• Work with the CEO to ensure compliance with GDPR and relevant fundraising regulations
• Act as a key point of contact for data protection queries and audits
• Maintain clear processes, documentation and staff understanding of data responsibilities

Fundraising Operations & Financial Reconciliation

• Reconcile all fundraising income through the CRM with the Accounts team on a monthly basis
• Ensure all income streams (online platforms, standing orders, events, etc.) are accurately recorded and monitored
• Support fundraising activities and events with data and financial processes

Gift Aid

• Manage and improve Gift Aid processes to ensure efficiency and compliance
• Submit accurate monthly claims and maintain robust records
• Ensure readiness for HMRC inspection at all times

Lottery Administration

• Record and monitor lottery income
• Complete required returns to the Gambling Commission
• Ensure compliance with all relevant regulatory requirements

About You

You are someone who takes pride in getting things right.

You are naturally organised, detail-focused and comfortable working with data, systems and processes. You understand that accuracy matters—not just for compliance, but because it underpins trust, income and impact.

You are equally comfortable working independently and as part of a team, and you bring a practical, problem-solving mindset to your work.

You don’t just keep systems running—you look for ways to make them better.

Experience & Skills

Essential

• Experience working with CRM systems and managing data accurately and systematically
• Strong Excel and IT skills
• Experience in administrative roles involving finance and/or donor data
• Confidence in reconciling income and producing reports
• Ability to manage multiple priorities and meet deadlines
• Strong attention to detail and analytical thinking

Desirable

• Experience in a fundraising or charity environment
• Knowledge of Gift Aid and charity income processes
• Experience with Beacon CRM or similar systems
• Understanding of GDPR and data protection requirements

Personal Qualities

• Aligned with HorseWorld’s values: Caring, Collaborative, Proactive, Adaptable, Inclusive
• A collaborative team player who builds strong working relationships
• A proactive problem-solver with a “can do” attitude
• Comfortable taking ownership and working with minimal supervision
• Motivated by the impact of our work with horses and young people

Why This Role Matters

Every donation we receive, every supporter we engage, and every programme we deliver relies on data being accurate, compliant and usable.

In this role, your work will directly support:

• the growth of our fundraising income
• the strength of our supporter relationships
• and ultimately, the number of horses and young people we can help

It’s a role with real responsibility—and real impact.

About Chapter One

Chapter One is a growing charity dedicated to ensuring every child has access to one-to-one reading support at the time they need it most. 

We support children at every stage of their primary reading journey through three programmes - Early Literacy Intervention, Online Reading Volunteers, and Book Clubs - helping them build both the will and the skill to read. Our innovative Online Reading Volunteers Programme aims to support 3,500 children facing disadvantage during the 2025-26 academic year, pairing five to eight-year-old children with reading support volunteers from over 180 local and national businesses. Our unique approach requires volunteers to commit just 30 minutes a week for an entire academic year, using our bespoke digital platform. The results are transformative, significantly boosting children's reading confidence and ability. 

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.

About the role

With ambitious targets to support thousands more children by 2029, Chapter One is seeking a passionate, energetic Fundraising Officer to be an integral part of our Fundraising team. Reporting to our Fundraising Manager, you’ll generate income from a range of existing and new trusts and foundations, along with individual fundraising activities, to contribute towards the 2025-26 fundraising target. The fundraising budget in 2026-27 will be £356,000, when you’ll have an individual target.

This role is ideal for an early career professional who can write creative, compelling proposals and build impactful relationships to make your mark in a fast-growing charity which is flexible and agile. You’ll be a proactive, determined self-starter and have high standards for yourself and others. You’ll develop and manage a funding pipeline by investing in thorough research and relationship cultivation, and you will thrive in working with funders, partners and supporters on a day-to-day basis. 

Key responsibilities

Deliver the fundraising plan 

• Work collaboratively with the Fundraising Manager to grow Chapter One’s fundraising portfolio and meet agreed income targets from trusts and foundations. 

• Maintain a portfolio of existing trusts and foundations, ensuring an excellent cultivation and stewardship journey​ in order to build relationships and maximise income. 

• Proactively identify and research new prospective trust funders, finding creative ways to engage with them to secure support.

• Create compelling and tailored fundraising applications and reports, ensuring there is a strong emotional case for support and accuracy, to inspire prospects and supporters across trusts and foundations. 

• Contribute to the highest levels of donor care for supporters, including creative stewardship, adhering to all grant conditions and responding in a timely manner to all enquiries from supporters and prospects. 

• Research, interpret and present data about literacy and impact that makes a compelling case for Chapter One’s programmes. 

• Contribute to internal planning and budget setting for restricted and unrestricted activities, setting out clear plans and a pipeline for income generation from trusts and foundations.

• Work with the Fundraising Manager, Corporate Partnerships team and Communications team to support the development of strategies and campaigns to grow individual giving from existing volunteers and supporters.

• Undertake administrative duties to support the delivery of individual fundraising initiatives including matched-giving campaigns and Payroll Giving. 

• Work closely with the Fundraising Manager, Corporate Partnerships team and Communications team to ensure a cohesive approach and maximise all fundraising opportunities.

General

• Oversee and maintain specific fundraising administrative processes, including recording of activity on the Salesforce CRM and internal databases.

• Maintain up-to-date knowledge of fundraising regulations, networks, and developments across the sector. 

• Adherence to Chapter One’s Donation Acceptance Policy.

• Contribute to forecasting and regular reporting, producing verbal and written reports for senior management as required.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• A commitment to Chapter One’s mission and values.

• Experience of fundraising, ideally from trusts and foundations. 

• A demonstrable track record of successfully generating income and achieving targets. 

• An ability to create compelling and successful fundraising applications and proposals. 

• Excellent written communication skills, with an understanding of how to tailor communications for different audiences/contexts.

• Strong interpersonal skills, with the ability to build and manage relationships with a range of stakeholders, both internally and externally. 

• Evidence of effective prospect research, growing and managing a pipeline, planning for your portfolio and increasing income​.

• Good financial acumen and proven ability to present complex financial information accurately.

• Excellent organisational skills, attention to detail and high levels of accuracy.

• Ability to effectively work under pressure and manage conflicting priorities.

You’ll be more successful in the role if you have:

• Experience of individual giving or employee fundraising.

• Experience of working in a charity that has a strong corporate volunteering offer.​

• Experience using the Salesforce CRM.

How to Apply

Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:

1) Detail your relevant experience, including clear examples.

2) Tell us the story of a successful fundraising relationship that you have been involved in, how much you raised and what you did to make it succeed.

3) Tell us about how our organisational mission is in line with your values.

Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.

As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. We believe that a diverse organisation is one that is more innovative, more creative and gets better results.

Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

Are you passionate about social justice? Do you want to help women heal and thrive?

One25 is a Bristol-based charity supporting women to move from crisis and trauma towards independence in the community. We are looking for an organised and proactive individual to take on the role of Support Team Assistant and play a crucial role in the smooth running of the charity and its core functions.

The Support Team Assistant will be part of One25’s friendly and skilled Organisational Support Team (OST) who together manage the charity’s administration, finance, HR, IT and premises, ensuring that One25’s systems are efficient and effective, and that staff work in safe and well-run premises.  This is a generalist role that would suit someone who is flexible, who thrives on variety and who enjoys finding solutions for things. This role would also serve as a good introduction for those looking to move into charity sector operations and administration. 

As the Support Team Assistant, you will have your own responsibilities, but you will also work closely with other team members across all aspects of the team’s work.  The successful candidate will be a team player who is proactive with a can-do, solution focussed approach, will possesses good interpersonal skills, will be organised with good attention to detail, and be able to use their initiative.  Above all though, they will be excited about working in a role that equips the One25 and its employees and volunteers to provide the best possible services to the women we work with.

Please refer to the job description for more information about the responsibilities in the role. You are also welcome to attend our online Ask Us Anything session on 2 April at 12:00 to find out more.

“When I first came through the doors, I remember being made to feel welcome, and I felt safe. At last, I knew I wasn't alone. I wouldn't have my flat without being supported when I was homeless. One25 has helped me throughout my addiction and what goes with it.“ – One25 Service User

At One25 we seek to imbed our values into the daily work and activities of One25 employees and volunteers. We are looking for candidates who understand, demonstrate and apply our workplace values:

· Compassion – we care

· Justice – we fight for change

· Learning – we grow together

These values reflect the way that we work with and for the women, each other, partners and within society and its systems.

One25 is committed to being an inclusive workplace that represents the diversity of the communities we serve. We actively encourage applications from candidates with diverse backgrounds and experiences. We particularly encourage applications from across the global majority, LGBTQ and disability groups, and those who have lived experience of multiple disadvantages as these groups are underrepresented within our workforce.

As part of our efforts to increase ethnic diversity, we are taking positive action under the Equality Act 2010 (Section 159). We will guarantee an interview to applicants from global majority backgrounds who meet the essential criteria for the role.  Applicants are therefore asked to ensure they complete the Equalities Form when submitting their details in order that their application can be considered appropriately. Please refer to One25’s Recruitment Data Privacy Policy for more information.

We are happy to discuss any reasonable adjustments individuals may require once in post, but also during the application and interview process to make it as inclusive as possible. This could include (but is not limited to) different ways of applying, sharing interview questions in advance, or allowing more time for tasks during the interview.

Occupational Requirement

This post is open to women only, as permitted under Schedule 9, Part 1, of the Equality Act 2010. Following the recent Supreme Court judgment, this part of the Equality Act now means we may only consider applications from women who were assigned female at birth for this role. We welcome applicants to get in touch with us if they’d like to discuss this further.

Basic DBS disclosure will be required.

Benefits: Generous leave allowances: 33 days holiday inc. bank holidays; additional holiday linked with length of service, 2 days wellness leave; up to 13 additional days’ time off in lieu; plus, additional time off on any working days that fall during the Christmas and New Year closure.

Enhanced company sick pay

Enhanced maternity, adoption and paternity/partner pay

Access to Employee Assistance Programme

Access to HSF Health Plan

Mental Health Champions & EDI Allies

Reflective practice sessions

Cycle Scheme

Opt-out pension scheme.

One25 are currently trialing a 4 Day Week. This means that staff work 20% less for the same salary following a successful probation period. It is a pilot and a decision about its continuation will be taken in May. With this in mind, we are highlighting it as a potential benefit, but not guaranteed.

Ask Us Anything session:   2 April at 12:00pm (online)

Closing Date:  Monday 13 April at 09:00am

Interviews: Tuesday 21 and Wednesday 22 April

Expected Start: As soon as possible