Organisational change manager jobs
Supporter Engagement Executive
CONTRACT: Permanent, Full Time (35 hours per week)
ORGANISATION: Royal Life Saving Society UK (RLSS UK)
DEPARTMENT: Income Generation and Engagement
LOCATION: Based at RLSS UK Head Office, Worcester
(minimum 3-days per week at Head Office)
REPORTS TO: Director of Income Generation and Engagement
SALARY: £27,308.00 (Grade E)
ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision; communities free from drowning.
JOB PURPOSE
The Supporter Engagement Executive will act as a central point of contact for all RLSS UK supporters across every fundraising income stream, ensuring they receive a warm, knowledgeable and professional experience whether they’re looking to find out more about RLSS UK, taking part in an activity, or choosing to donate.
You will play a key role in championing our supporters, helping us understand their needs and continuously improve their experience. By gathering feedback, spotting themes and sharing insights with the wider team, you’ll highlight opportunities and challenges that help shape how we engage with supporters in the future.
KEY TASKS AND RESPONSIBILITIES
- Deliver excellent supporter care, including responding to email, post and telephone enquiries, issuing receipts, and carrying out donor follow‑up.
- Provide warm and consistent stewardship to donors, including personalised contact such as telephone calls, letters, handwritten cards and emails.
- Be the first point of contact for community groups, schools and clubs, offering guidance, support and fundraising materials.
- Support recruitment and stewardship of challenge event participants, ensuring they feel informed, motivated and appreciated.
- Support community fundraisers throughout their activity, providing resources, stewardship and encouragement.
- Record and track community fundraising activity within the CRM.
- Support the development and delivery of supporter journeys, helping ensure communications and touchpoints are timely and engaging.
- Manage stock of supporter materials, including running vests, swim caps, donation buckets and collection tins, ensuring timely fulfilment of requests.
- Assist with the implementation of the new CRM system, including accurate data entry and supporting the wider team during the transition.
- Maintain CRM data to a high standard, including running reports, tagging, updating preferences and ensuring excellent data governance.
- Accurately record donations and supporter correspondence within the CRM system.
- Provide administrative support to the Income Generation team, assisting with general tasks and contributing to the smooth running of fundraising activity.
Other Duties & Responsibilities
- All other duties reasonably associated with your role, as directed by the Line Manager.
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
- Demonstrate and uphold the Society’s values and behavioural standards at all times.
- Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- Experience of building positive relationships with customers, supporters or donors.
- Excellent written and verbal communication skills, with a polite, confident and professional manner.
- Strong organisational skills with excellent attention to detail.
- Competent IT skills, including confident use of Microsoft Office (Word, Excel, Outlook) and the ability to learn new systems quickly.
- Experience using CRM systems and/or working with customer or supporter data.
- Previous experience in customer service and administration, ideally in a busy environment.
- Ability to manage multiple tasks and priorities in a fast‑paced setting.
- A proactive, enthusiastic approach, with a willingness to take on a variety of duties.
- Ability to work both independently and collaboratively as part of a team.
- Understanding of GDPR and data protection principles, especially in relation to handling supporter information.
- Awareness of the Fundraising Regulator’s Code of Fundraising Practice, or willingness to learn and work in accordance with it.
Desirable Relevant Experience, Skills and/or Aptitudes
- Knowledge and understanding of RLSS UK
- Experience working or volunteering in a charity or fundraising environment.
- Experience engaging with community groups, schools or volunteers.
- Experience of applying data protection principles in a previous role.
- Experience of working in line with charity sector standards or compliance frameworks.
- Understanding of supporter stewardship or supporter journeys.
WHAT RLSS UK CAN OFFER YOU
RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Medical Scheme*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme via Health Assured
- Life Assurance Scheme
- Howdens Sports Benefits/Perks at Work
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company Events and more!
*Subject to eligibility criteria
YOUR APPLICATION
Please send your CV and a Cover Letter outlining why you should join our Income Generation and Engagement team
Closing Date – 5.00pm, Wednesday 4th March 2026
Interview Date – Thursday 12th March 2026, at our Worcester Head Office (subject to change)
Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mission Without Borders UK are seeking an exceptional Major Donors, Trusts & Partnerships Manager to help drive our mission forward and make a lasting difference for children and families across Eastern Europe.
Mission Without Borders (MWB) is a Christian organisation working in some of the most challenging contexts in Albania, Bosnia-Herzegovina, Bulgaria, Moldova, Romania, and Ukraine. We come alongside children, families, and communities living in poverty, offering practical, emotional and spiritual support, sharing the hope found in Jesus Christ to enable people to move towards self-sufficiency.
MWB UK is entering an exciting period of growth. With an ambitious five‑year plan underway, we are seeking to strengthen our work with major donors, charitable trusts, foundations, and Gift‑in‑Kind (GIK) partners to expand our impact and reach more people in need.
About the role
This is a pivotal and high‑impact role, perfect for a talented relationship‑based fundraiser who is motivated by purpose, strategy, and the power of partnership.
You will:
· Build and manage a strong portfolio of major donors, developing tailored engagement plans that inspire deep and long‑term support.
· Grow income from charitable trusts, foundations, and statutory funders through high‑quality applications and outstanding stewardship.
· Lead MWB UK’s Gift‑in‑Kind strategy, securing in‑kind products and managing the logistics journey from offer to delivery into field countries.
· Craft compelling proposals and impact reports that clearly articulate MWB’s vision and programme outcomes.
· Collaborate with passionate colleagues across MWB’s international network to identify funding priorities, shape supporter experiences, and maximise impact.
· Contribute strategically to MWB UK’s fundraising plans, spotting opportunities, and driving income growth.
This role blends hands‑on relationship management with strategic ownership. This is ideal for someone who thrives on initiative, creativity, and wants to see their work translate into real, tangible change for vulnerable people.
About you
We’d love to hear from you if you have:
· Proven experience securing income from major donors and/or charitable trusts.
· Excellent relational skills with the ability to connect, inspire, and build trust.
· Strong written and verbal communication skills, including crafting persuasive proposals.
· A proactive, organised, detail‑driven approach with the ability to prioritise effectively.
· A genuine alignment with MWB’s Christian ethos and values.
If MWB’s vision is a cause that inspires you and the position fits with your skills, values and experience, then we would love to hear from you.
The position offers flexibility with a mix of home working and office based to be discussed. This is a full-time position, but we are open to hearing from candidates who can work a minimum of 4 days a week.
What we offer
· 30 days holiday per year
· Flexible working
· Employee Assistance Programme
· Pension scheme
· Opportunities to travel to projects in our field countries, as required
How to apply
Please send a covering letter of no more than 2 pages highlighting your reasons for applying and explaining your how your skills, experience and values align with the role.
Please see the Job Description below for more details. If an informal conversation about the role would help, please call or email us.
We are actively interviewing as applications come in, so please apply now.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Global Retention Executive
Remote | Full-time | Up to £30,000/(35.000€)
Join Animals Asia at a pivotal moment in our mission to end cruelty and restore respect for animals across Asia.
Animals Asia is on a historic journey to end bear bile farming, transform the lives of captive wildlife and create lasting change for animals across Asia. None of this is possible without the compassion and commitment of our supporters – and that’s where you come in.
We’re looking for a Global Retention Executive to nurture and grow relationships with individual giving donors worldwide. In this role, you’ll help deliver inspiring, multi-channel fundraising and stewardship campaigns that show supporters the real impact of their generosity, and keep them connected to our mission for the long term.
Working closely with and reporting to the Global Retention Manager, and teams across fundraising, communications, supporter care, programs, and data, technology and insight, you’ll bring powerful stories to life through email, direct mail and digital journeys. You’ll play a hands-on role in creating meaningful supporter experiences that drive impact for animals who desperately need our help.
We’re a small but mighty global Individual Giving team, made up of exceptionally talented, passionate and dedicated individuals who care deeply about creating real, lasting change. We have the ambition to match our potential and we’re investing in the right people to help us go further, faster.
If you’re an organised, detail-oriented and supporter-focused professional with 1–2 years’ experience in donor retention, individual giving or a similar role within the charity sector, and have a genuine passion for animal welfare, we’d love to hear from you.
Closing date: 13th March 2026. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. Interested parties, Interviews will be conducted during the week commencing 23rd March 2026 via Zoom or Google Meet. Find out more about us on our website.
OUR MISSION Protect bears, ensure they are free from harm, and provide them with sanctuary Improve the welfare of captive wild animals


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bid Manager & Writer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Bid Manager & Writer
Location: Highbury & Islington. Unfortunately, this premises does not have step free access.
Salary: £42,000
Shift Pattern: 37.5 hours per week, Monday to Friday 09:00 - 17:00. Hybrid role based in our central office with regular travel to our services, market engagement events and days working from home
About the Role
We are seeking a skilled and experienced Bid Manager and Writer to join our dynamic Business Development Team. This is a pivotal, hands-on role that will play a key part in driving organisational growth, securing new opportunities, and retaining existing contracts. Working closely with senior colleagues and internal stakeholders, you will develop strong, persuasive bids and proposals that meet financial targets and organisational objectives. While you will work independently on bids, you will also be an integral part of the wider Bid and Business Development teams, supporting colleagues and collaborating with subject matter experts as required.
SIG is a complex and growing organisation, delivering a wide range of health, social care and criminal justice funded services. In this role, you will lead competitive tendering processes end to end, crafting compelling, compliant submissions that align with our mission and values. You will take ownership of the full bid lifecycle, from early market engagement through to final submission ensuring quality, consistency, and compliance at every stage.
Many procurement processes screen submissions for AI‑generated content, and our bids must meet strict originality requirements. Applicants must be able to write independently and produce original bid content without reliance on AI writing tools
Key Responsibilities Include:
- Lead the development and submission of competitive bids, ensuring all are delivered on time and to the highest standard.
- Collaborate with senior colleagues and internal teams to secure necessary approvals and sign-off for bids and budgets.
- Produce high-quality, engaging proposals that clearly articulate SIG’s vision, services, and value to commissioners and funders.
- Build and maintain strong relationships with internal and external stakeholders, including senior leaders and commissioners.
- Conduct market research and stay informed on trends across social care, criminal justice, healthcare, and procurement to inform bid strategy.
- Work closely with Bid Team colleagues to draft, review, and finalise submissions.
- Attend market engagement events and undertake service visits to gain insight and represent SIG effectively.
About You
We're looking for a self-starter, someone who can hit the ground running and form effective purposeful relationships within the organisation and externally, someone innovative, creative, and able solve problems to support our growth! Someone with previous experience writing bids and/or proposals, securing new or existing contracts. We're looking for an effective communicator, with a high attention to detail and quality. You will be passionate about what we do, supporting vulnerable people and understand the complexities of their backgrounds. .
What We’re Looking For:
- Proven experience in bid writing and bid management, with a track record of securing new contracts and retaining existing ones.
- Exceptional writing, editing, and proofreading skills, with strong attention to detail.
- The ability to produce clear, compelling, and engaging content.
- Ideally, experience securing bids and proposals within the voluntary, social care, criminal justice, or healthcare sectors.
- A strong understanding of the sector.
- Confidence in engaging with senior stakeholders, including directors and commissioners, and leading bid-related meetings.
- Strong project management skills, with the ability to prioritise effectively, meet deadlines, and work independently in a fast-paced environment.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and experience using tender portals.
- A proactive, self-motivated approach, with the ability to take ownership of bids through to successful completion.
- Alignment with SIG’s values of Ambition, Empowerment, Transparency, and Inclusivity.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Business Process Transformation Lead (Fundraising / Nonprofit)
Contract: 9 months (with potential extension)
Location: Remote (within 3 hours of GMT)
Organisation: Animals Asia Foundation
Animals Asia is delivering a major Business Process Transformation Project at an important moment in our global growth. We are seeking an experienced consultant or freelancer to lead the technical delivery and management of this work, helping us redesign core fundraising processes and build long-term capability across our global Supporter Engagement function.
About Animals Asia
Our Supporter Engagement Department is progressive and ambitious. Last year, our income grew by over 30%, and we have now launched our new 3–5 year strategic plan. We are moving towards a data-led Customer Experience model, combining relationship fundraising with innovation in technology, data and supporter journeys to create strong, meaningful engagement with supporters around the world.
You will join a talented and dedicated international team at a time of investment and organisational transformation. This is a unique opportunity to shape how global fundraising operations work and to leave a long-lasting, positive impact for animals through improved supporter experience and stronger internal systems.
This role will support operational transformation across all areas of Supporter Engagement, including Gift Processing, Data and Insight, Communications, Individual Giving, Supporter Care, Technology and Philanthropy.
The Role
We are looking for a consultant who can turn ambition into action by reducing operational debt, tackling manual processes, and creating scalable, efficient ways of working. This is a hands-on role, working directly with teams across the organisation to design, test and implement new business processes.
Key Responsibilities
1. Transform core fundraising business processes
• Map current (“as is”) processes, supporter journeys and touchpoints
• Identify inefficiencies and design future-state (“to be”) workflows aligned with transformation goals
• Apply process improvement methodologies to streamline operations
• Create clear documentation for all redesigned processes and workflows
• Work closely with the Head of Technology to translate business needs into technical requirements
• Test, refine and support implementation of new processes with stakeholders
2. Project manage and champion a process-led approach
• Act as project lead, following our internal project governance approach
• Plan and facilitate workshops to gather requirements, assess options and develop process models
• Support organisational change with communication planning and stakeholder engagement
• Present clear, compelling recommendations to influence cross-functional teams
• Encourage collaboration to ensure new processes are embedded and sustainable
3. Build long-term process management capability
• Recommend tools and technology to support ongoing process management
• Work with key stakeholders to improve their process management skills
• Implement best practice standards for process mapping and documentation
Essential Requirements
• Significant experience in fundraising process mapping, redesign and implementation
• Strong written and verbal communication skills
• Ability to facilitate detailed, productive workshops
• Proven experience as a project manager
• Change management expertise, including supporting teams through new ways of working
• Flexibility to attend meetings and workshops with our global team outside standard office hours (particularly mornings)
Location
Remote, ideally within 3 hours of GMT.
How to Apply
Please submit your expression of interest, including:
• Your CV
• A short personal statement (maximum one page) outlining how you would approach the project and how your experience meets the requirements
• Your day rate
• The number of days per week you can commit
• Your earliest available start date
• Confirmation that you are open to a nine-month contract (with potential extension)
If you anticipate any issues meeting the deadline, please let us know so an alternative can be agreed.
OUR MISSION Protect bears, ensure they are free from harm, and provide them with sanctuary Improve the welfare of captive wild animals


The client requests no contact from agencies or media sales.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
The Office Manager is responsible for the smooth running of our renovated, spacious open plan office, ensuring that it is welcoming, safe and inclusive. The postholder will lead on day-to-day office management, health and safety, and contribute to a high-quality employee experience in the office and working from home.
You should have demonstrable experience in office management and knowledge of, or ability to learn quickly about, property and office facilities management. You will be confident in managing Health and Safety in the workplace and maintaining supplier relationships. A person-centre approach and strong communication and interpersonal skills, along with the ability to prioritise effectively, are also key. The role involves managing a small portfolio of non-office properties, so an understanding of landlord responsibilities would be an advantage.
The role is part-time, 28 hours over 4 days per week. We would also be open to this being worked over 5 shorter days. The role is majority office based due to the responsibilities of the role, with a minimum 3 days per week in the office, with the option of some home working. The postholder will be responsible for ensuring in-person coverage across the working week in conjunction with a part-time Facilities and Office Assistant.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included. In line with this, there are many inclusive features to our office, and there is no dress code.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working and some hybrid working is available in this role. If you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age by visiting the Careers page on our website.
Application Process:
To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS check will be required for the successful candidate.
Closing Date: Sunday 1 March, 23:59
Interview Dates: week commencing 9 March (first interview on Teams, second interview in person
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Shewsy (Shrewsbury House Youth & Community Centre)
The Shewsy has been at the heart of the Everton community since 1903. Based in one of the most deprived wards in the UK, our mission is simple: to create a safe, supportive, and inspiring environment where children and young people can grow in confidence, discover their potential, and find a positive direction for their lives.
Our work is rooted in relationships, informal education, and the belief that People Matter More Than Things. We run a full programme of youth and community activities year‑round, supported by a dedicated team and strong partnerships across Merseyside.
As we continue to strengthen and grow, we are seeking a Finance Manager who will play a central role in ensuring our charity remains financially resilient, well‑governed, and able to deliver life‑changing opportunities for young people.
Purpose of the Role
The Finance Manager leads the day‑to‑day financial operations of The Shewsy, ensuring our resources are managed effectively, transparently, and in line with our charitable objectives.
You will maintain reliable financial systems, develop clear reporting and analysis, and provide insight to senior leadership. This hands‑on role is essential to safeguarding the charity’s financial health, supporting funding bids, and enabling the continued delivery of our youth and community programmes.
Key Responsibilities (Shortened)
- Manage day‑to‑day finance operations, including bookkeeping, bank reconciliations, payroll journals, and supplier payments.
- Produce accurate month‑end accounts, financial summaries, and cashflow forecasts for the leadership team.
- Oversee income processes, including raising invoices, monitoring payments, and allocating restricted/unrestricted funds.
- Support funding bids and grants by preparing project budgets, tracking spend, and completing financial reporting for funders.
- Maintain strong financial controls to ensure accuracy, compliance, and smooth audit/independent examination processes.
- Improve finance systems and processes, ensuring they remain efficient, reliable, and fit for a busy youth charity.
- Work collaboratively with staff, offering financial guidance and supporting non‑finance colleagues where needed.
Knowledge, Experience & Attributes
Essential
- Experience in a finance role, including bookkeeping and month‑end preparation.
- Understanding of charity finance, including restricted vs unrestricted funds.
- Strong QuickBooks or similar accounting software experience.
- Ability to produce clear reports and communicate financial information.
- Highly organised, detail‑focused, and able to work independently.
- A collaborative team player with excellent communication skills.
Desirable
- Experience supporting grant reporting or charity audits.
- AAT Level 3/4 or equivalent (or working towards).
- Experience improving or developing financial systems.
What Does Success Look Like?
Success in this role means The Shewsy operates with strong, reliable, and timely financial information that supports good decision‑making and ensures every pound is used to its full potential.
You will ensure:
- Month‑end processes and reporting are accurate and delivered on time
- Cashflow and budgets are well managed
- Grant expenditure is tracked and compliant
- Potential risks are identified early
- Systems and processes continually improve to support service delivery
- Leadership has clear financial insight to plan confidently for the future
Your work will directly support the sustainability and impact of one of Liverpool’s longest‑standing youth charities, and help us continue changing young lives for years to come.
Please ensure the covering letter demonstrates how you meet the person specification for this role.
For more information about the role, including job description and person specification please see Recruitment Pack. For further information or to have an informal discussion about the role please get in touch.
We create a safe, welcoming space where young people and our community can grow in confidence, skills and ambition.
The client requests no contact from agencies or media sales.
Are you passionate about making a real impact through safer, high‑quality environments? Do you want to use your estates, health & safety and compliance expertise to help drive meaningful change across a national charity? If so, Life Charity would love to hear from you.
We are looking for an experienced, proactive, and values‑driven Estates Manager to lead our Estates function and ensure our services, properties, and environments consistently meet the highest standards.
The Role:
As Estates Manager, you will be the driving force behind the quality, compliance and safety of Life’s estate. This role combines strategic oversight with hands‑on management of our property portfolio, ensuring all sites are safe, secure and operating to required standards.
You will:
- Lead Health & Safety and Premises/Facilities Management across the charity
- Ensure compliance with relevant legislation, regulatory requirements and internal standards
- Oversee risk management, audits, inspections and safety monitoring
- Manage the Estates Coordinator and foster a culture of continuous improvement
- Work with external partners to ensure checks are carried out (Gas, Fire Safety, Legionella, Asbestos, etc.)
- Manage property acquisition, disposal, leases, maintenance and contracts
- Develop and maintain estates policies and reporting systems
- Drive a positive, proactive health & safety culture across Life
This is a fantastic opportunity for someone wanting to lead meaningful change within an organisation that truly makes a difference.
What You’ll Bring:
We’re looking for someone who is:
- Highly organised, proactive, and able to take initiative
- A strong communicator with excellent written and verbal skills
- Confident managing estates compliance, risk, safety and property-related functions
- Experienced in managing a portfolio of properties (minimum 3 years)
- Able to lead others and support their development
- Skilled in identifying improvements and driving change
Qualifications/Experience:
✔ NEBOSH (or equivalent) in Occupational Health & Safety
✔ Evidence of continuous professional development
✔ Experience in data analysis or financial management (desirable)
✔ HND or equivalent in business/charity administration (desirable)
Information about the role:
For further information, please see the attached job description.
Please note, there is a requirement to drive for this role.
Salary: £38,000 per annum
Hours: 35 hours per week
Location: Home Based with travel to Leamington Spa and sites around the UK
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Additional annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The Food Manager plays a critical operational leadership role at FareShare South West (FSSW), ensuring that the charity maintains a consistent, safe and high-quality flow of food to community organisations across the region. Supporting the Head of Food & Membership, the post holder is responsible for managing day-to-day food supply, strengthening local sourcing, and building long-term relationships with suppliers and partners.
The role ensures that incoming food—whether from national or local sources—is compliant, well-managed and aligned with operational capacity. It plays a key part in the effective monitoring of stock, the food pipeline and logistics scheduling. The Food Manager leads local sourcing activity, expands food innovations such as frozen and re-labelling, and oversees key food-related projects including the regional Gleaning Programme.
Managing the Food & Community Officer and working closely with Operations, Membership, Fundraising and other internal teams, the Food Manager helps deliver FSSW’s food strategy, reduce waste, and maximise the impact of surplus food redistributed to frontline organisations.
1) Strategy, Performance & Team Management
- Support the Head of Food and Community in the development and delivery of the food strategy, budget and annual targets.
- Monitor weekly performance against agreed plans; provide operational reporting for internal teams and funders.
- Line-manage the Food & Community Officer and HGV Drivers, including recruitment, appraisals, supervision, wellbeing and development.
- Champion values-led leadership and promote effective cross-team communication.
- Ensure compliance with organisational policies, food safety, health & safety and safeguarding requirements.
- Foster an inclusive, motivational team culture that reflects FSSW’s mission and values.
- Takes visible leadership for health, safety, and food safety, ensuring all team members and participants work safely and effectively
2) Food Supply Management
- Support the Head of Food & Community in managing the national supply relationship with FareShare UK/The Felix Project, including communication, throughput data and supply alignment.
- Manage, analyse and report on over/under-deliveries, food quality, cancellations and trends, working closely with Operations and Membership teams.
- Monitor and report the changing food pipeline, helping devise strategies to redistribute gluts and reduce waste.
- Support Operations and the Head of Membership & Food Partnerships with stock-level monitoring across FSSW sites, including stock movement, product types and capacity.
- Working with Operations, Transport and the national partner, lead on logistics schedules for incoming food to maximise volume while ensuring cost-effective solutions.
3) Local Food sourcing:
- Lead delivery of the Local Food Sourcing Strategy, ensuring local sourcing achieves or exceeds 25–30% of total incoming food.
- Act as the first point of contact for local and regional suppliers, maintaining strong, long-term, trust-based relationships.
- Promote FSSW’s surplus food redistribution capabilities through events, presentations, online presence and food sector networks.
- Grow and manage a sustainable pipeline of local surplus and donated food, complementing national supply.
- Work collaboratively with other FareShare Network Partners to share local food opportunities.
- Maintain accurate and accessible sourcing records and outcomes.
- Support food safety and compliance, including product recalls, legislative changes and liaison with national partners and the H&S Consultant (via the Head of Membership & Food Partnerships).
- Ensure all incoming food is compliant, within operational capacity and aligned with local logistics.
4) Food Development & Innovation
- Lead expansion of the Gleaning Programme across the region, working with Operations, Volunteering and Fundraising teams.
- Support development of new food innovations including:
- Frozen food expansion
- Breaking down ambient bulk
- Re-labelling and product preparation
- Manage key food projects, including reporting to relevant funders, ensuring accurate procurement and financial data in partnership with the Finance Manager.
- Represent FSSW in local collaborations/partnerships addressing local food waste or surplus food
5) Health, Safety & Compliance
- Champion a positive safety culture, modelling safe working practices and encouraging team members to work safely and report hazards or incidents promptly.
- Ensure the incoming food supply complies with FareShare HACCP Food Safety Manual and all relevant legislation and audit standards.
- Provide support for product recalls, safety notices and compliance-related communication.
- Support with internal and external food safety audits
Person Specification
Essential Criteria
- Experience in a food, logistics, FMCG (fast-moving consumer goods), warehousing or similar operational environment, with an understanding of supply, stock flow and operational constraints.
- Proven ability to build and manage supplier or partner relationships, ideally involving food or operational partnerships.
- Experience supervising or managing staff, with the ability to motivate, support and develop team members.
- Confidence using data and reporting, with strong problem-solving skills and a practical, hands-on approach.
Desirable
- Knowledge of food safety, health & safety and compliance requirements, including HACCP or similar frameworks.
- Understanding of charity operations or social impact environments, particularly those involving volunteers or community partners.
- Experience managing or supporting projects, including reporting, coordination and cross-team delivery.
- Familiarity with logistics scheduling, transport operations or stock management systems, ideally in a multi-site context.
- Knowledge of procurement, supplier stewardship or food contract management.
- Experience managing or monitoring budgets, procurement data or cost-effective operational planning.
- Comfortable representing an organisation externally, including at events, supplier meetings or sector networks.
- Experience supporting innovation projects or process improvements.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.
Respond is seeking an experienced and values-driven Psychotherapy Service Manager to lead our specialist psychotherapy service for autistic people, people with learning disabilities, and their families.
This is a senior clinical leadership role for an experienced psychotherapist with strong service management skills and a commitment to psychodynamic, systemic and trauma-informed practice.
About the Role
You will:
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Provide clinical leadership and day-to-day management of Respond’s psychotherapy service
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Ensure high-quality, safe and effective therapeutic provision across London, schools and online
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Lead on clinical governance, safeguarding, supervision and reflective practice
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Support and develop the therapy team through coaching and compassionate leadership
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Contribute to organisational strategy, service planning and partnership development
You will hold a small caseload alongside management responsibilities and work closely with the Senior Leadership Team.
About You
You will be:
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A qualified psychotherapist, counsellor or arts therapist with postgraduate training
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Registered with a relevant professional body (e.g. HCPC, BACP, BPS, UKCP)
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Experienced in psychodynamic and/or systemic practice
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Experienced in working with autistic people and/or people with learning disabilities
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Confident in leading teams and managing services
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Knowledgeable about trauma, abuse and safeguarding
Experience of clinical supervision, reflective practice or organisational safeguarding leadership is desirable.
Why Join Respond?
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A respected specialist organisation with a strong trauma-informed ethos
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A collaborative, reflective and supportive working culture
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Opportunities to shape and develop a growing service
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Flexible working arrangements and ongoing CPD
If you’d like to find out more about this role, please read through the job description and person specification.
When you apply, please send a CV and Supporting statement of no more than 2 sides of A4. In your supporting statement ensure that you address the key competencies in the person specification.
When you apply, please send a CV and Supporting statement of no more than 2 sides of A4. In your supporting statement ensure that you address the key competencies in the person specification.
The client requests no contact from agencies or media sales.
Store Manager
Salary: £21,294.00 per annum
Location: Hinckley
Weekly Hours: 32.5
The Vacancy
Job Title: Store Manager
Location: Hinckley
Salary: £21,294.00 per annum
Weekly Hours: 32.5
Reference: YMC1168150
Are you an experienced retailer?
Why not try a new type of retailing where you get to run your own store, inspiring a team of paid staff and volunteers to be proud of everything you achieve together at the heart of your local community and raise money for an amazing charity? If so we have a fantastic opportunity at our Hinckley store.
Operating within a fast paced environment, you will work effectively and efficiently to maximise income from sales, gift aid, and other promotional activities plus drive donations from the local area. Delivering a great store offer and standards, inspiring your team to give amazing customer service, you will raise funds for and promote the work of YMCA within the local community.
You will have exceptional organisational skills, creative flair and drive which, along with your commercial awareness, will enable you to motivate, develop and inspire your team of paid staff and volunteers. You will be looking for an opportunity to work in an environment that has challenge, excitement and meaning. This role is varied and no two days are the same.
Why join YMCA England & Wales?
We’ll give you real autonomy in a role that is varied and stimulating and the opportunity for you to use your entrepreneurial skills to raise money and represent YMCA in your area.
You’ll also get a package that includes:
- Pension
- 28 days annual leave including bank holidays (pro rata for part time staff)
- Regular salary reviews
- Sick pay (after a qualifying period)
- Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme
- Health shield cash plan
This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England and Wales. Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don’t sell new goods! If successful, You will be joining an amazing team and receive support and guidance from your Area Manager, Regional Manager, other Store Managers and the wider Retail team at Head Office.
At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential.
If you are passionate about improving young lives, this will be the role for you.
Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.
YMCA is the world's oldest and largest youth charity. Collectively, we support 402,501 young people across 708 communities in England and Wales.


The Fleet Manager is responsible for the safe, compliant, and efficient operation of FareShare South West’s fleet, including vans, HGVs, forklifts, and manual handling equipment. This role ensures all vehicles, equipment, and drivers operate to the highest standards of safety, legal compliance, and operational effectiveness.
The Fleet Manager supports the wider operations and volunteer driving teams (including 2X HGV Drivers) through training, onboarding, and best practice-practice guidance. Working closely with Hub Managers, the Head of Operations, Food Manager and external contractors, the role drives continuous improvement across fleet operations and contributes to the smooth running of all FSSW transport activities.
Key Responsibilities
1. Fleet Operations and Maintenance
- Oversee servicing, MOTs, repairs, and maintenance for all fleet vehicles, forklifts, and manual handling equipment.
- Diagnose and triage vehicle issues, coordinating timely resolution with trusted contractors.
- Build and maintain strong relationships with garages, leasing companies, insurers, fuel card providers, and breakdown services.
- Coordinate vehicle movements between sites and garages, ensuring minimal disruption to operations, arranging replacements as necessary.
- Manage fleet related-related budgets, including accessories, consumables, and recurring charges.
- Manage procurement processes (purchase or leased) related to fleet including onboarding and offboarding of fleet.
- Administer insurance policy changes and support the Head of Operations to manage claims involving FSSW vehicles or third parties.
- Maintain accurate fleet records, including maintenance logs, defect reports, mileage, and compliance documentation.
- Monitor and report on fleet performance metrics and deliver continuous improvement initiatives.
2. Driver Leadership and Support
- Provide guidance and support to two HGV Drivers on HGV management and compliance, and support Head of Operations with onboarding HGV Drivers.
- Develop and maintain a “train the trainer” model to ensure high quality-quality driver assessments across hubs, ensuring all staff are trained to the same level.
- Support and develop volunteer driving teams, ensuring driver onboarding and checks are consistent across hubs.
- Promote and model best practice in all driving and vehicle related-related duties.
3. Compliance and Health & Safety (H&S)
- Ensure full compliance with transport legislation, including DVSA standards, driver hours, tachograph rules, and Working Time Directive requirements.
- Oversee daily vehicle checks, defect reporting, and follow up-up actions.
- Maintain accurate records relating to fleet compliance, driver licences, incident forms, and repairs.
- Monitor fleet tracker data and escalate concerns appropriately.
- Support incident investigations, corrective actions, and continuous improvement in safety.
- Undertake relevant training in food hygiene, H&S, and compliance frameworks.
- Work closely with the Head of Operations, supported by the Health & Safety Consultant to embed a culture of continuous improvement and safe working.
4. General Duties
- Respond to enquiries via phone, email, and internal systems.
- Engage positively with hub visitors and external stakeholders.
- Support wider operational activities to ensure smooth running of FSSW services.
- Uphold high standards of professionalism and customer care.
Person Specification
Essential
- Experience in fleet operations, transport coordination, or a similar operational role.
- Strong understanding of vehicle maintenance, safety, and compliance requirements.
- Proactive, solution focused approach with the ability to make sound decisions in fast paced environments.-focused approach with the ability to make sound decisions in fast-paced environments.
- IT competent and confident in using various platforms and systems.
- Full clean UK driving licence.
Desirable
- Experience of working in the voluntary sector or with volunteers.
- Experience of managing a fleet including HGVs.
- Experience of a transport management system.
- Experience of working within a food operation, warehouse, or charitable setting.
- Experience of delivering training or coaching, ideally in a driving, operational or compliance-related context.
- Excellent organisational skills with the ability to maintain accurate records and systems.
- Confident communicator who works effectively with cross functional teams.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.
Reports to: Board of Trustees
Salary: £36,000 (pro rata)
Based in: Remote
Contract: 12 months fixed term
Hours: Part-time – 0.8 FTE, open to flexible working
Benefits – 25 days Annual Leave (pro rata), staff learning fund, enhanced parental benefits package, flexible working.
Why this role is important – and why you’ll make a difference doing it:
Hope Unlimited exists to support people and organisations working at the grassroots to challenge hate, strengthen relationships and build hope in their communities. Much of the most important work to bring people together happens quietly, locally and without recognition –often led by volunteers, neighbours and community members responding to what’s needed around them.
Too often, these groups are locked out of funding that doesn’t reflect how they work or what their communities need. This role exists to help change that. As Grant Manager, you will help ensure funding reaches hyper-local organisations. You’ll play a key role in backing community-led work that builds connection, resilience and agency, and in supporting communities to shape their own futures on their own terms.
What you’ll be doing in this role:
Grant management & assessment
- Reviewing and assessing grant applications in line with the Grassroots Fund criteria
- Carrying out desk-based research and liaising with applicants
- Making grant decisions within agreed levels of responsibility, and supporting decision-making by subcommittees and Trustees where required
- Keeping clear and accurate records of grants in a way that supports transparency and shared oversight
Funding processes & governance
- Supporting clear, fair and accessible funding processes
- Preparing grant offer letters and agreement
- Ensuring grants support Hope Unlimited’s charitable purpose and meet basic governance requirements
- Improving and evolving our grant-giving and reporting processes, and suggesting changes that make them work better for communities and for Hope Unlimited
Reporting & learning
- Supporting grantees to share what difference the funding has made after 12 months
- Encouraging reporting that works for communities, including written, visual or creative formats
- Helping Hope Unlimited learn from what grantees tell us, particularly about what strengthens community resilience over time
Relationship management
- Being a supportive and approachable point of contact for funded organisations
- Responding to enquiries from grassroots groups who may want to be considered for funding, even where we are not able to accept open applications
What we think you’ll need to be able to do the job:
You’ll need to bring:
- Experience managing grants, funding decisions or similar processes
- The ability to make thoughtful, fair judgements with limited information
- Strong organisational skills and attention to detail
- Confidence balancing trust and flexibility with responsibility and accountability
- Clear, kind and accessible written communication
- A strong belief in community-led change and local knowledge
It would also be helpful if you have:
- Experience working alongside small, volunteer-led or informal community groups
- An understanding of issues around community cohesion, division or far-right activity
- Experience with non-traditional or flexible approaches to understanding impact
The client requests no contact from agencies or media sales.
As we journey towards our vision to bring fulness of life for every child, no matter what struggles they face, we’re looking for a motivated and mission-driven individual to join our team as Finance Manager.
The Finance Manager will play a central role in shaping the financial strength and future growth of the charity. As the operational lead for day-to-day finance, you’ll ensure robust financial controls, deliver accurate and timely reporting, and provide clear, strategic insight that empowers leaders across the organisation. Working closely with the Director of Finance, you will be a key voice in safeguarding financial health and driving forward our mission.
As a fully qualified accountant, you will lead a high-performing finance function, bringing expertise across budgeting, forecasting, financial planning, and analysis. You will oversee and continually improve financial systems and processes, ensuring they are efficient, compliant, and fit for a growing organisation with ambitious goals. Your leadership will help ensure long-term sustainability and support informed decision-making at every level.
Beyond core financial management, this role offers the opportunity to shape broader organisational development. The Finance Manager will work closely with TLG’s commercial subsidiaries - Hope Park Business Centres and Hope Park Workspaces (Salford Quays) - providing financial oversight, analysis, and strategic advice to help these ventures thrive. The success of these income‑generating enterprises plays a key role in funding and expanding the charity’s work with children, young people, and families.
This is an exciting opportunity for a confident, forward‑thinking finance professional who wants to make a meaningful impact - both in strengthening financial performance and in supporting a mission that transforms lives.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: Part-time or full-time (0.8-1 FTE, 30-37.5 hours)
Closing Date: Thursday 12th March
Initial Interviews: Wednesday 18th March – Online
Final Interviews: Monday 30th March – at our National Support Centre in West Yorkshire
The client requests no contact from agencies or media sales.
We are recruiting for a new general manager post.
Our General Manager will be a key member of Different Planet Arts small staff team. Working closely with the Artistic Director and the Board of Trustees as part of the Senior Management Team, you will manage and organise operational support for Different Planet arts programme, ensuring we provide an excellent service to our participants, partners and audiences. This role is suitable for someone building a career in operations.
We are looking for someone who can maintain and provide the right systems and structures to enable others to lead and create our arts projects, and provide ongoing, efficient admin support. You will manage and be responsible for our systems and processes for financial administration, fundraising, governance procedures and processes, monitoring and keeping the Different Planet Arts office running day-to-day as an administrative hub. You will work closely with our treasurer (who is responsible for creating quarterly Management Accounts.)
This is an ideal role for someone with strong administrative or company management experience who wants to help shape the culture and infrastructure of our much loved award winning inclusive theatre company.
Please see the general manager job description and application forms enclosed
The client requests no contact from agencies or media sales.