Outreach support volunteer volunteer jobs

The Hepatitis C Trust runs national projects where peers draw on their lived experience of drug use and hepatitis C to support others. We are now recruiting for a role to join our Bristol & Severn team for a fixed term of 6 months.

As part of an experienced team, this role will promote hepatitis C awareness, blood borne virus testing and referral to treatment, for people living with hepatitis C. The role will support volunteer peers and increase the project’s reach to underserved communities. You’ll be providing vital harm reduction interventions including needle, syringe and naloxone provision across Bristol & Severn.

We value creativity, innovation, and compassion. We encourage applications from people with lived experience. Full support, coaching and training will be given.

You will provide appropriate emotional and practical 1-to-1 support to (those who identify as) women and non-binary people involved in sex work and those who are sexually exploited, who often experience stigma and face barriers to accessing services. This role will specifically focus on those who are experiencing DV, support will include addressing housing needs. You will be enabling people to access support and navigate services, You will be working in partnership with other agencies and making appropriate referrals for people to access other services to support their wider needs. You will contribute to wider team responsibilities including outreach, drop in and duty.

At Humanists UK, our dream is of a tolerant world where rational thinking and kindness prevail. Our dedicated staff of 35 and hundreds of volunteers work hard to achieve this aim and we now have a vacancy for a Local Groups Development Officer.

Is this position right for you?

We’re looking for a Local Groups Development Officer to support the growth of our community programmes that look to foster humanist community at the local level. You'll help develop aspects of this service delivery within Humanists UK. This is an exciting opportunity to get involved in a significant program, expanding the reach of the organisation within local communities.

If you are a skilled communicator, great at organising details, and building collaborative and productive relationships, then this role might be right for you.

What you'll be doing

You'll be part of the Community Services directorate. You'll work with our Head of Groups and Communities, Karen, as well as working closely with other members of the Community Services and People teams.

Our network of Local Groups is central to our work to ensure that people can connect with others, support each other, and contribute to our wider work for a kinder and fairer society.

In your role as the Local Groups Development Officer, you'll support the set-up and development of Humanists UK Local Groups. This includes the recruitment and support of volunteer teams, equipping them with the confidence, skills, knowledge, and resources to sustain their group. You'll also advocate for group needs and concerns, and ensure our volunteers feel valued and recognised, and that the impact of their work is acknowledged across the organisation and community.

Key Tasks & Activities

• Supporting the recruitment, induction, and ongoing support of Local Group volunteer committees

• Working with the Head of Groups and Communities to identify opportunities and locations for new Local Groups

• Contributing to the ongoing development and support of established Local Groups

• Acting as a point of contact for Local Group volunteers

• Supporting Local Groups with internal processes, including setting up events, mailings, social media accounts, and other communications using our CRM system

• Contributing to the creation, development, and review of Local Group volunteer resources

• Recording, monitoring, and reporting on engagement across the network of Local Groups

Some evening work and travel is required for the role.

As a successful candidate

You will have strong organisational skills and attention to detail, and be able to manage a varied workload, balancing volunteer queries and support while ensuring internal processes are followed and systems are used in the most effective way possible.

You will also be a proactive and supportive team player and a self-starter. We are a small team who manage our own work, but value coming together to share ideas, support one another, and support our volunteers.

Salary will be in a range up to £18,000 pa. (£30,000 full time equivalent)

If this sounds like you

Download the full Local Groups Development Officer role description and person specification (PDF) or (DOCX), click 'Apply now', attach your CV, answer a couple of questions, and then tell us how you match the person specification of the role.

Applications should be submitted by 23:59 Sunday, 7 June 2026.

Shortlisting and interviews

Candidates shortlisted for an interview will be notified by week ending 12 June 2026.

Interviews for shortlisted candidates will be held on 17 June 2026 at our offices at 3 Waterhouse Square, London EC1N 2SW.

If you have any questions about the post, please feel free to contact the Head of Groups and Communities, Karen Hamilton, she will be very happy to talk more about the role with you.

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

The Street Engagement Team is an innovative service that works across the West End/Westminster. The team offers an outreach response to people experiencing homelessness and also leads on several other CSTM projects that cover accommodation and health inclusion service offers.

You will be managing and leading a multi-disciplinary team who provides a blend of both long-term and short-term support to people experiencing multiple levels of disadvantages and interconnecting needs. Modelling a psychologically informed approach, you will manage a team who develops and builds relationships so that every person gets the support they need to move them away from their experiences of homelessness. Through a compassionate and adaptive leadership and management style, you will enable creativity, and professional curiosity, strengthen resilience, and team well-being to be able to meet the different needs and aspirations of the people we support. With a working knowledge of housing options, health inclusion approaches and social care entitlements, you will be both strength-based and solution focused, maximising and developing partnerships internally and externally to enhance service provision. You will be committed to embedding coproduction, so that service provision continues to improve and evolve. You will be organised, analytical and reflective with an ability to balance competing priorities.

Salary: £44,181
Closing Date: Sunday 31st May
Interview Date: Monday 8th June

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

About the role: 

This role involves providing information, support and advice, particularly around welfare benefits, housing and learning disabilities to Carers through one-to-one case work, and group facilitation. 

Our Charity: 

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.In short, we are the Carer's friend and advocate, often helping Carers through difficult times. 

Benefits of working for Wandsworth Carers’ Centre: 

• Hybrid on completion of induction period with a minimum 60% office based

• Friendly team and working environment 

• Annual leave starts at 31 days increasing to 36 days plus bank holidays

• Contributory company pension, 

• Ongoing training and development opportunities

• Employee assistance program.

As the successful candidate, you will have experience of working in front line services, giving information and advice, as well as advocating on behalf of another and providing one to one support. You will have excellent communication and IT skills, and a commitment to working in the voluntary sector.

If you're committed to working in the voluntary sector and want to be part of a diverse team that makes a real difference to people’s lives, this role is for you! 

Key Responsibilities Include: 

• Providing advice & advocacy on welfare benefits and housing. Minimum of 3 days a week.

• Providing one to one support to Carers of people with Learning Disabilities. 

• Facilitation of the Learning Disability Carers Peer Support Group 

• Maintaining accurate case records, adhering to AQS standards.

• Managing your own case load 

Essential Requirements Include: 

• Experience of, or ability to provide one to one support, information, advice and advocacy, including welfare benefits. 

• Developed IT skills 

• The ability to balance and prioritise a busy and varied workload. 

• Ability and commitment to work on own initiative and as part of a team.

• Ability to deliver training and information sessions. 

• Experience of or ability to facilitate groups in person and online. 

Please see the job description and person specification for a full list of responsibilities and requirements.

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.

Family Support Coordinator

We are looking for a skilled and motivated Family Support Coordinator to deliver targeted, high-quality support to fathers and male caregivers across Stroud and Gloucester.

This is an opportunity to join a supportive and purpose-driven team where your work will make a direct difference to families across Gloucestershire.

Please note that due to the nature of this role, we can only accept male applicants.

Position: Family Support Coordinator

Location: Stroud and Gloucester/Hybrid (covering hospital, family hub and community settings)

Hours: Part-time, 33 hours per week

Salary: £32,597 pro rata (£29,337 actual)

Contract: Permanent

Closing Date: 27th May 2026. This job opportunity may close early if we find an appropriate candidate before the closing date.

Join a local charity supporting families with young children through home visiting, group work, one-to-one support and targeted projects. 

The Role

This service focuses on improving the wellbeing, confidence and engagement of fathers and male caregivers, particularly during pregnancy, early parenthood and times of family stress or transition.

This role will focus on engaging fathers who may be less likely to access traditional services, including through outreach, hospital-based engagement, family hub delivery, one-to-one support and home visiting. You will build and manage a targeted caseload aligned to family hubs and areas of highest need and bring specialist knowledge of father engagement whilst contributing to the ongoing development of programme practice across the organisation.

This role requires flexibility, including regular out-of-hours work, to ensure fathers can access support at times and in places that work for them.

Key accountabilities include:

· Deliver high-quality, targeted support to fathers and male caregivers

· Lead outreach and engagement activity with fathers and underrepresented groups

· Act as a specialist in father engagement within the wider family support team

· Contribute to the effective delivery and development of Dad Matters across the locality

· Work in partnership with local services to strengthen support for fathers and families

About You

We are looking for someone who understands the importance of supporting fathers and male caregivers, and who can build trust with people who may be unsure about asking for help. You will be confident working with families, able to manage a caseload, and comfortable delivering support in a range of settings including hospitals, family hubs, homes and community spaces.

You will need to be flexible, relational and practical, with the ability to work some evenings or weekends to reach fathers at the right time.

You will bring:

· Experience of working with families, fathers, parents or caregivers

· Experience of providing outreach support to families or individuals

· An understanding of the challenges families can face during pregnancy, early parenthood and family life

· Strong relationship-building skills

· Confidence in outreach, engagement and partnership working

· Good safeguarding awareness

· The ability to keep accurate records and manage a caseload

· A commitment to inclusive, non-judgemental and strengths-based support

Please note this role is only open to male applicants. Our client is committed to equality of opportunity and encourage applications from all sectors of the community. In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010.

About the Organisation

Join a voluntary organisation committed to promoting the welfare of families with at least one child under five years of age. Trained home-visiting volunteers offer regular friendship, emotional, and practical support to help families experiencing a challenging time in their lives. The service is unique and also offers free support peer groups, antenatal, postnatal, and perinatal mental health services.

You may also have experience in areas such as Family Support Worker, Family Support Officer, Parent Support, Family Case Worker, Parent Case Worker, Family Outreach Worker.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Marine Society & Sea Cadets (MSSC) is a long-established and ambitious charity, supporting young people across the UK to develop confidence, resilience and skills for life. Through a network of over 400 units and the commitment of more than 9,000 volunteers, MSSC works with over 14,000 young people each year, providing transformative experiences rooted in challenge, community, learning and adventure. We are proud of the difference we can make to young people’s lives, often in communities that are challenging for other charities to reach.

We are now seeking a Director of Volunteering & Growth to join the Senior Leadership Team at an important point in our development. We have an ambition to significantly grow our Cadet numbers, requiring us to strengthen our infrastructure, grow our reach and volunteer numbers, and ensure we are delivering consistently high-quality experiences across the country.

Reporting to the Chief Executive, this is a broad and pivotal leadership role with responsibility for a diverse and operationally critical portfolio. Key responsibilities will include:

• Focusing on growing our Cadet and Volunteer numbers, supporting MSSC to expand its reach and impact while maintaining quality and consistency
• Leading and developing our Volunteering strategy, strengthening the recruitment, retention and support for the large, national volunteer base which is vital for our successful expansion
• Providing strategic leadership supporting young people through safeguarding and ensuring the Cadet Voice is heard and reflected in our decisions, and we strive for consistently high standards across the organisation
• Overseeing safety, safeguarding, risk and compliance, ensuring robust frameworks and a strong organisational culture in relation to safety, governance and accountability
• Driving the development of systems, processes and infrastructure to enable effective delivery at scale across a dispersed network of federated local Units
• Leading core support functions, including governance, legal and risk, policy and insight, conflict resolution ensuring the organisation operates efficiently and sustainably
• Working collaboratively across the Senior Leadership Team, helping to shape strategic direction and deliver and monitor progress against organisational priorities

This is an exciting, broad role and we are not expecting someone to bring experience across all aspects; you will be supported by a team with functional expertise. We are looking for experience of driving strategic development and growth within complex, volunteer-led organisations, working at scale with volunteers, including leading services that support, enable and engage diverse volunteer communities. You will also have a strong understanding of governance, safeguarding and risk, alongside a track record of delivering transformation and improvement. Just as importantly, you will bring a collaborative, inclusive and values-driven approach, and a genuine passion for improving outcomes for young people. Experience within the youth sector would be welcome but is not essential.

This is an opportunity to join a high impact, well-established organisation with a strong sense of purpose and a clear platform for growth, and to play a key role in shaping how it delivers its mission in the years ahead.

A full recruitment pack, including details of the role and selection process, is available through the ‘Apply’ button. Our recruitment partner is James Stephens, Director, Morgan Law Executive Search. 

Applications should be submitted as a CV and supporting statement. The closing date for applications is 11pm on Monday 1st June.

MSSC is committed to building a diverse and inclusive organisation and welcomes applications from all backgrounds.

You will provide appropriate emotional and practical 1-to-1 support to (those who identify as) women and non-binary people involved in sex work and those who are sexually exploited, who often experience stigma and face barriers to accessing services. You will be enabling people to access support and navigate services,  You will be working in partnership with other agencies and making appropriate referrals for people to access other services to support their wider needs. You will contribute to wider team responsibilities including outreach, drop in and duty. 

To provide appropriate emotional and practical support to women in the sex industry and/or those who are being sexually exploited with a specific focus on those who are homeless and experiencing domestic violence and abuse. The women we support require intensive practical and emotional support as well as support navigating health and other social care or criminal justice systems. The women will have poor mental or physical health, experience with homelessness and of the criminal justice system, are often victims of sexual and/or domestic abuse and many are homeless. This post specifically will include a focus on domestic violence, sexual exploitation, sexual violence and housing. Working within a harm reduction ethos prioritising women’s safety and wellbeing, the intensive personalized supported will help women to access other services making appropriate referrals for women who wish to make changes, including exiting/transitioning out of sex work. You will be responsible for ensuring that women with varying needs are supported effectively throughout their pathway of support with Basis and partners, advocating for and with the women you are working with including where necessary challenging stigma and judgement women face.

About the role 
We are recruiting a Van Peer Coordinator to support our Hepatitis C peer project in the Oxford & Thames Valley area. This role involves driving a van across the region and working with people affected by substance use and hepatitis C. 

Peers use their lived experience to raise awareness of hepatitis C, reduce stigma, and help people access testing and treatment. 

About you 
You will: 

• Be confident driving a van and travelling long distances 

• Have experience working with people affected by substance misuse 

• Have lived experience of hepatitis C, or experience supporting someone who has 

• Be reliable, compassionate, and well organised 

• Have good communication skills 

• Hold a clean driving licence (essential) 

What you’ll do 

• Recruit and support volunteer peers 

• Work with NHS hepatitis C teams, drug and alcohol services, and homelessness services 

• Coordinate education sessions and community-based hepatitis C testing 

• Support people into hepatitis C treatment and ongoing care 

This role requires regular travel across Oxford & Thames Valley. 

How to apply 
The closing date for applications is midnight, 7th June 2026. 

Join Disability Law Service and help empower Deaf and Disabled people to access justice. Support our vital work by delivering specialist welfare benefits advice and training to help Deaf and Disabled people secure the support they're entitled to. 

About Disability Law Service 

Disability Law Service (DLS) is a Deaf and Disabled Peoples Organisation providing free legal advice and representation to Deaf and Disabled people across England and Wales. We work to promote equality, inclusion, and access to justice through high-quality legal advice, welfare benefits support, and systems change work. Our work is grounded in the social model of disability and is focused on tackling discrimination and structural barriers faced by Deaf and Disabled people. 

Purpose of the role 

To provide specialist welfare benefits advice and training to Deaf and Disabled people and organisations, supporting access to entitlements and improved outcomes. 

Overview 

You will deliver welfare benefits advice via our helpline and outreach work, alongside providing training to voluntary and community organisations. You will also contribute to service development and collaborative team working within our Social Welfare Law team. 

Key responsibilities 

• Provide welfare benefits advice via a dedicated helpline 

• Support clients to understand entitlements and next steps 

• Deliver welfare benefits training to external organisations 

• Maintain accurate case records and reporting systems 

• Contribute to service development and digital advice delivery 

• Work collaboratively within the team 

• Maintain up-to-date knowledge of welfare benefits law and policy 

What we offer 

• Opportunities to develop expertise in welfare benefits and financial resilience, and contribute to a varied and dynamic workload 

• A supportive and inclusive working environment within a committed and experienced team

• A varied role where your work directly supports access to justice for Deaf and Disabled people.

Equality, diversity and inclusion 

We welcome applications from everyone and are particularly keen to support Deaf and Disabled people to join and develop within our organisation. We are a flexible employer committed to creating an inclusive environment in which everyone can thrive. 

To apply

To apply, please upload your CV and a supporting cover letter (up to 2 pages) outlining your suitability for the role via CharityJob. Please make sure you have read the job description and person specification fully before applying for the role. 

SEQF Employment Specialist

Birmingham, B24 8HZ

We are advertising for 3 roles (2 x Full Time, 1 x Part Time 0.5FTE)

Salary: £31817 per annum (pro rata for Part Time). Fixed Term Contract to 31.3.27.

Location: Gravelly Hill, Birmingham B24 8HZ

Benefits: 25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more

Reporting to: Employability Manager

About FareShare Midlands

FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot here.

About the Role:

We are seeking an experienced Supported Employment Specialist with a strong background in IPS (Individual Placement and Support) or SEQF (Supported Employment Quality Framework) models to join our team. The successful candidate will work directly with participants to help them identify, secure, and sustain competitive employment while building strong partnerships with employers and community support providers. This is a hands-on role that combines vocational coaching, employer engagement, and individualized support planning.

Key Responsibilities:

• Identify, recruit, and register eligible participants, conducting inductions and assessing individual employment barriers.
• Work with participants to develop personalized vocational profiles, action plans, and career goals.
• Deliver one-to-one and group coaching, employability workshops, and workplace skills training.
• Apply the SEQF supported employment model, guiding participants through all five stages to achieve and sustain competitive employment.
• Identify and develop relationships with local employers to create suitable, inclusive work opportunities.
• Negotiate reasonable adjustments, job carving, and return-to-work strategies with employers.
• Support employers to embed inclusive practices that meet business needs and participant goals.
• Maintain accurate records of participant progress, outcomes, and employer engagement in line with SEQF standards.
• Arrange access to training opportunities and develop partnerships with specialist support providers.
• Ensure all placements and employment opportunities comply with safeguarding, health, and safety requirements.

Essential Skills:

• Excellent written, verbal, and interpersonal communication skills.
• Experience delivering one-to-one and group coaching or training sessions.
• Ability to assess understanding, adapt resources, and provide tailored guidance.
• Skilled at coaching, motivating, and inspiring participants to achieve employment goals.
• Experience supporting individuals with learning disabilities, autism, ADHD, or other employment barriers.
• Proven record in employer engagement and achieving positive participant outcomes.
• Knowledge and practical experience of SEQF or IPS supported employment frameworks.

Desirable Skills:

• Knowledge of the food industry and retail sector in the Midlands.
• Understanding of food waste and food poverty issues.
• Level 3 IAG (Information, Advice, and Guidance) in Employability.
• Understanding of welfare benefits.

How to Apply:

If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV.

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands.

Closing date for applications is Wednesday 3rd June 2026

Overview:

Job Title: Compost Coordinator

Responsible to: Community Delivery & Development Lead

Hours of Work: 2 days or 10 hours a week

Location: Flexible working will be required across evenings and weekends Our Compost sites and main office; Hay Hall, Tyseley All Saints Church, Omnia Medical Practice

Contract Type: Fixed Term Contract

Salary: Circa £7,000

Compost Culture is a five-year project taking place in Birmingham, supported by the National Lottery’s Climate Action Fund (NLCAF) and led by Incredible Surplus, that seeks to change the narrative on compost and support behaviour change, following a two- year initial project. This project will involve practical compost and growing initiatives alongside creative media and storytelling to show the relevance and importance of compost in how society moves forward. The project will build a resilient, self-sustaining network of composting and growing activity across Birmingham. It will inspire and support individuals, community groups, organisations and businesses to try composting and embed it as part of their daily activity and press the local authority and other agencies to support hyper-local composting as a valuable element of food waste management.

Key Responsibilities:

• Develop a “Compost Village” approach across project sites by building strong relationships with households, community organisations, churches, local groups and schools.
• Facilitate community knowledge-sharing around composting, soil health, waste reduction, and the role composting plays in climate action and local sustainability.
• Support the development of local composting loops, encouraging communities to reuse organic materials effectively and reduce waste.
• Deliver a strong schools-focused programme, including educating pupils and school staff on composting, biodiversity, and environmental responsibility.
• Support the installation and ongoing use of Ridan composting systems within schools alongside other composting methods appropriate to each setting.
• Work collaboratively across project delivery, supporting wider engagement activities and site-based practical work. 

Skills, Knowledge and Experience:

• A genuine passion for nature, sustainability, composting, and environmental education.
• Basic understanding of soil health, composting processes, growth cycles, and the organisms that support healthy ecosystems.
• Interest in biodiversity, wildlife, and “mini beasts” that contribute to healthy soil systems.
• Confident communicator with the ability to engage positively with schools, community groups, and volunteers.
• Good level of physical fitness, with the ability to undertake practical outdoor work while following safe lifting and manual handling guidelines.
• Ability to work independently and as part of a small delivery team.

Desirable:



• Experience working with schools, young people, or community engagement projects.
• Experience in composting, horticulture, environmental projects, or outdoor education.
• Knowledge of climate action, circular economy principles, or community sustainability initiatives.

Benefits:

We offer our team members a comprehensive staff benefits offering to include: 

• 9 Day working week - every other Monday is Non-working!
• Annual Leave – 38 days! ( Pro Rata ) 25 days AL (increasing to 29 days with service) plus 5 wellbeing days and 8 bank holidays. 
• Flexible working, home working and remote working options available 
• Nest Pension – 8% employer contribution - 3% employee contribution. 
• Heath Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more. 
• Employee Assistance Programme (counselling and DRs on call 24hrs a day). 
• Fantastic volunteering opportunities within The Active Wellbeing Society every month.

Description:

Job Title: Physical Health Connector 

Responsible to: Senior PHC

Location: Community based across Birmingham and Solihull with flexible outreach and hybrid working (work from home 3 to 4 days a week expected)

Contract: Fixed term to 31st March 2027

Working Hours: Fulltime 37.5 (9 day fortnight every other Monday-non working)

Salary: £26,227.50 

The Active Wellbeing Society

The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working with communities to identify, mitigate and remove barriers that prevent them from living active and connected lives. 

 As part of our approach, we are excited to be working in partnership to develop a health connector service which will focus on improving health outcomes for people with severe mental illness.

We are working in collaboration with Primary Care Networks (PCN) and The Primary Care Mental Health Teams who are delivered as part of a partnership between Forward-Thinking Birmingham (FTB) and the Birmingham and Solihull Mental Health Foundation Trust (BSMHFT).

Job Purpose:

The Physical Health Connector will work within TAWS to support people experiencing mental health challenges, severe mental illness (SMI), and health inequalities to improve their physical health and wellbeing.

The role focuses on relationship based support, community engagement, and system navigation, helping people overcome barriers to accessing physical healthcare and wider support. The post holder will act as a trusted, nonclinical bridge between individuals, communities, and statutory services, particularly primary care. 

Requirements:

• Build trusting relationships with individuals through outreach, community presence and one-to-one telephone support (predominantly phone support from home), with people who are underserved or disengaged from statutory services.
• Educate through practical, emotional and motivational support using strengths-based, trauma-informed and culturally responsive approaches to support engagement with physical health.
• Engage and encourage individuals to access physical health checks and screenings, helping them understand what to expect and how to prepare for appointments. Driving individuals towards attending their appointments is key to success.
• Identify and address barriers to engagement such as stigma, access issues or past negative experiences of healthcare. Over the phone, coordinate appointments, send reminders, follow up disengagement and advocate for reasonable adjustments and person-centred care.
• Drive stakeholder and partner organisation engagement as a link between TAWS, primary care, mental health services and community partners to support joined-up working. Build effective relationships with GP practices, PCNs, mental health teams and VCFSE organisations, representing the VCFSE perspective when required.
• Work collaboratively with partners to avoid duplication and champion community-led solutions. Map, promote and refer into local community assets and VCFSE services that support physical and emotional wellbeing.
• Maintain accurate records and contribute to monitoring and reporting requirements for funders and partners. Share learning, insight and community feedback to support service improvement and evaluation.

Experience, Knowledge and Values:

1. Experience of working in a voluntary, community, faith, social enterprise (VCFSE), community or outreach setting is essential.
2. Experience of supporting people with mental health needs, including Serious Mental Illness (SMI), health inequalities or social exclusion is required, with experience of psychosis, schizophrenia, bipolar disorder or addiction being desirable.
3. A sound understanding of trauma-informed and strengths-based practice, with the ability to apply these approaches in day-to-day work.
4. Experience of working in connector, navigator, link worker, peer support or advocacy roles would be an advantage.
5. Strong communication and relationship-building skills, with experience of engaging individuals through a range of methods including telephone (primarily), digital and face-to-face contact.
6. Ability to build trust with service users and develop effective professional relationships across health and community networks.
7. Good organisational and data management skills, with experience of maintaining accurate records and working towards agreed targets and KPIs.
8. Experience of using health or case management systems (such as Rio, SystmOne, EMIS or bespoke systems), alongside strong verbal, written and IT skills.
9. Demonstrable experience of working collaboratively with a wide range of stakeholders, including primary care, mental health services and community partners.
10. Resilient, flexible and able to remain calm in challenging situations, including when working with individuals affected by substance misuse, offending behaviour or homelessness.
11. A proactive, adaptable approach to managing competing demands and complex needs.

Additional Requirements

1. A full UK driving licence and access to a vehicle would be desirable.

Benefits:

We offer our team members a comprehensive staff benefits offering to include:

• 9 Day working week - every other Monday is Non-working!
• Annual Leave – 38 days! 25 days AL (increasing to 29 days with service) plus 5 wellbeing days and 8 bank holidays.
• Nest Pension – 8% employer contribution - 3% employee contribution.
• Heath Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more.
• Employee Assistance Programme (counselling and DRs on call 24hrs a day).
• Fantastic volunteering opportunities within The Active Wellbeing Society every month.

We are looking for an administrator to support the Home Together Coordinator to facilitate our Home Together Service. The Home Together Service provides reactive assistance for up to six weeks from a clients return from hospital and remote ongoing support thereafter. The Home Together Administrator assists the Home Together Coordinator to deliver a wide range of practical and emotional support to older people who are having difficulties; for example, older people who have recently been discharged from hospital and/or are recovering from illness or injury, and/or are socially isolated and need support to stay healthy, connected, and independent. This busy and varied role will involve working with volunteers, the staff team, voluntary partners, and health and social care providers, with the client at the centre of everything we do.  The Home Together Service sits within our Age Well Together Service, which offers a range of assistance to support clients at home and in their local community to prevent decline; maintain independence; reduce social isolation; and promote health and wellbeing with care, friendship and understanding. This includes our befriending services, an online shopping service and a Handyperson service.