Participant development manager jobs

About Working Well Trust

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.

We are recruiting a Data Administrator to provide high-quality client contact, data management and performance reporting for our Connect to Work service in Enfield borough.

This role plays a central part in ensuring the service runs smoothly and meets contractual requirements. You will act as a first point of contact for new referrals, while also leading on accurate data entry, reporting and insight to support service delivery and continuous improvement.

The role is ideal for someone who enjoys combining people-facing work with structured, detail-focused data and administrative responsibilities, and who is motivated by supporting people to move towards employment.

What you’ll be doing

If you were working with us, you would be at the heart of how our Connect to Work service demonstrates impact, quality and compliance.

You would take ownership of data management for the Enfield Connect to Work contract. That means ensuring accurate and timely data entry across multiple systems, including DWP PRaP, always in line with GDPR and contractual requirements. You would maintain high-quality client records and digital filing systems, proactively spotting and resolving data integrity issues before they become problems.

You would turn data into insight. Using the DWP dashboard, Excel tools and performance dashboards, you would collate, analyse and interpret service activity and outcomes. You would produce clear, concise KPI and performance reports for commissioners, senior managers and operational teams. Your analysis would help identify trends, risks and opportunities to improve performance and strengthen employment outcomes for participants.

You would also lead on audit preparation and ensure our reporting meets IPS and Fidelity standards. When a new CRM is introduced by the funder, you would support a smooth transition, provide feedback to developers and help embed the system within the team.

Alongside data responsibilities, you would play a key role in referrals. You would act as a first point of contact for new participants, undertaking eligibility assessments using a structured questionnaire. You would confidently and sensitively gather information relating to employment, mental health and physical health needs, and provide clear information about the service and next steps. Where risks or safeguarding concerns arise, you would escalate appropriately and in line with service protocols.

You would handle general enquiries from participants and stakeholders, signposting where Connect to Work is not the right provision. You would liaise with Local London regarding referral submissions and ensure tracking systems are up to date.

Internally, you would support frontline colleagues by providing training and guidance on data entry and performance recording requirements. You would help create simple, robust systems so advisers can focus on supporting participants into work.

In short, you would combine strong technical data skills with excellent communication and a genuine commitment to quality. Your work would ensure that our service is compliant, insightful and continuously improving.

What we offer

• £29,000 per year
• 30 days annual leave plus public holidays, pro rata (FTE)
• Paid company closed days at the end of the year (FTE) 
• Flexible, paid Wellbeing Hour every fortnight (FTE) 
• Employer pension contribution of 6%
• Supportive environment within a small, dedicated team
• Meaningful, rewarding work supporting people into employment

Working Well Trust is an equal opportunities employer and Confident about Disabilities.

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. 

Start your application today and take the next step in a rewarding career. 

It’s an exciting time to join the Rugby Portobello Trust.

We are a vibrant, place-based community charity supporting children and young people in North Kensington. As we expand our reach and deepen our impact, we are investing in the next phase of our fundraising growth, and we’re looking for an ambitious, strategic fundraising leader to help drive that forward.

As Head of Supporter Engagement, you will lead our income-generating strategy across special events, challenge events, individual giving (one-off and regular) and major donors. You’ll shape how we tell our story, deepen supporter relationships and grow unrestricted income to ensure our long-term sustainability.

This is a senior leadership role with real breadth. You will:

• Lead and grow income across multiple fundraising streams
• Develop and steward major donor relationships
• Oversee high-quality, income-generating events
• Drive multi-channel supporter communications
• Analyse performance data and report against KPIs
• Manage and develop a small, committed team

We’re looking for someone who:

✔ Has a strong track record of achieving and growing fundraising income

✔ Has delivered successful income-generating events

✔ Is confident managing donor relationships, including major donors

✔ Can translate organisational strategy into income growth plans

✔ Is comfortable holding targets and being accountable for performance

✔ Brings energy, creativity and leadership to a small but ambitious organisation

You’ll be joining a charity with a loyal supporter base of 3,000+, a strong fundraising history and a passionate leadership team. This is a hands-on role that's strategic in outlook, operational in delivery and deeply connected to the community we serve.

If you’re motivated by the opportunity to shape growth, lead from the front and make a tangible difference in the lives of children and young people, we’d love to hear from you.

Are you looking for a rewarding, flexible role that fits around everyday life? Passionate about positive change while helping create opportunities for young adults with Special Educational Needs and/or Disabilities. InterAct is seeking an enthusiastic, self-driven individual to support groups of young adults aged 18–25 across Essex who have Special Educational Needs and/or Disabilities (SEND).

This role focuses on empowering young people to develop independence, confidence, and meaningful social connections through personalised support and engaging community activities. Whilst seeking opportunities within local communities.

Key Responsibilities

• Create and deliver individual personal development pathways tailored to each young person’s goals, strengths, and aspirations.

• Organise and coordinate fun, innovative clubs and activities that encourage participation, social inclusion, and the development of long-term, meaningful friendships.

• Build positive relationships with families and carers to gain a deeper understanding of each individual’s achievements, skills, and support needs.

• Engage with local communities and partners to identify and promote enrichment opportunities that benefit service users.

• Support young adults to achieve meaningful outcomes by breaking down barriers, encouraging independence, and demonstrating measurable successes.

At The Myton Hospices, we provide specialist care and support for people with life-limiting illnesses, and their loved ones, from the point of diagnosis to end of life. We are a much-loved and well supported charity, at the heart of our community. We have three hospices, a range of community services, and 26 charity shops in Coventry and Warwickshire.

Join our successful Events team to deliver a varied portfolio of inspiring events, that raise vital income and create positive experiences for supporters, volunteers and partners.

With ownership of assigned in-house and third-party fundraising events, you'll lead their planning, delivery, financial performance, and supporter experience, from start to finish. This is a hands-on, Operational Lead role, with responsibility for income targets, budgets, risks, delivery, and evaluation.

About the role

• Financial forecasting, tracking and reporting
• Coordinating suppliers, venues, partners, staff, and volunteers
• Main point of contact for supporters and participants
• Managing on-the-day operations
• Working with Marketing & Supporter Care to deliver strong participant journeys 
• Using data to identify opportunities for growth / improvement

There will be evenings and weekend work and travel to multiple locations as needed (with mileage expenses and time off in lieu). Your main base will be Warwick.

About you

We would love to hear from you if you have:

• Experience of planning and delivering fundraising/large-scale events
• Financial management skills 
• Organisation skills, to manage multiple projects and deadlines
• Strong communication and relationship building skills
• Confidence working with data / CRMs
• The right to work in the UK

This role will require a standard DBS check because you will be working in an adult healthcare environment. We will arrange and cover the cost of this check if appointed.

Benefits

Myton is an amazing place to work, where the role every person plays has a positive impact for our patients and their families. In recognition of this, we offer a wide range of employee benefits, including:

• Increased employer pension contribution
• 28 days annual leave + bank holidays, increasing with long service
• Additional leave purchasing
• Winter savings scheme
• Blue Light Card and other discounts
• Death in service benefit
• Employee wellbeing programme
• Colleague Support Service: confidential financial, legal & mental health support
• Cycle to work scheme
• Free on-site flu jabs
• Free feminine hygiene products
• 24/7 GP access
• Free eye tests
• And more

If you need a paper application form, or if you have any questions, including about support or adjustments, just let us know.

We share interview questions with all candidates in advance, and allow you to bring notes if you wish.

We are committed to building an inclusive workplace and encourage everyone to bring their true selves to work. However you identify, and whatever background you bring with you, we welcome you to apply. If there are any adjustments that would help improve your experience, we encourage you to share this with us.

We particularly welcome applications from people with disabilities and from ethnic minorities, who are currently under-represented in our hospices. We also believe our interview process should be inclusive and transparent. If you've identified that there is anything missing or a way we can improve, please do let us know.

Are you passionate about empowering people, particularly those facing significant life challenges, to unlock their potential and build sustainable, positive change?

Do you have good communication and interpersonal skills, with the ability, through a facilitated journey of empowerment, to encourage, and inspire, people from diverse backgrounds and experiences?

Are you already working with, or closely connected to people navigating vulnerability, transition, or crisis situations and / or organisations who are supporting those who are?

If so, we’d love to hear from you.

About the Role

Emerging Leaders is seeking freelance Trainers in and around Sheffield / Manchester / Blackpool / Nottingham / Liverpool / Birmingham to deliver “Game Plan”, a transformational four-session training programme designed to equip individuals with the mindset, motivation, and practical skills to flourish—even in the midst of adversity.

This role is ideal for people who are already embedded in community settings and have established relationships with adults (18+) who may feel stuck, overlooked, or limited by circumstance, in particular those on universal credit, experiencing or at risk of homelessness, NEETS, those struggling with confidence and well-being, or experiencing food insecurity.

Our vision is to see the training delivered across the UK. We’re looking for trainers who can run the programme regularly within their local network, area or region, building trust, momentum, and impact.

What You’ll Be Doing

As an Emerging Leaders Trainer, you will:

• Identify and work with local partners to mobilise groups
• Deliver the “Game Plan” course, maintaining the quality, integrity and consistency of training delivery.
• Create engaging, inclusive learning environments where participants feel safe, seen, and supported.
• Act as a key point of contact for participants throughout the course
• Collect and record agreed data before, during, and after delivery
• Meet monthly with the UK Programme Co-ordinator, and a small team of UK trainers.
• Represent Emerging Leaders with professionalism and care in community settings

What We’re Looking For - Essential Skills & Attributes

• An engaging, experienced and confident communicator, comfortable leading groups to varied audiences.
• Strong interpersonal skills, with high emotional intelligence and cultural sensitivity
• Experience working in community settings delivering group material.
• Self-motivated and organised, able to manage your own workload
• Adaptable and responsive to the needs of participants
• Open to feedback, learning, and continuous development
• Collaborative, able to work well with colleagues, partners, and participants., and values-driven
• Flexible in approach and availability

Our Commitment to You

We don’t expect you to do this alone. As an Emerging Leaders Trainer, you will receive:

• Full training to deliver the programme “Game Plan”
• High-quality resources and materials
• Ongoing coaching and monthly check-ins
• Connection to a growing national network of Trainers
• Practical support to help you deliver the programme well

Pay & Contract

• £135 per day of delivery (£540 per completed four-session course)
• Freelance / self-employed basis

It is a legitimate job requirement that you hold a full UK driving licence.

If you’re interested, please send your CV.

About Adolescent Health Study

The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.

Purpose of the post

The Study Delivery and Governance Lead will play a central role in ensuring AHS meets the highest ethical, governance and regulatory standards. The post holder will lead the development, submission and oversight of the AHS Research Tissue Bank application, coordinate ethical approvals and ongoing amendments, and provide governance leadership to support study development and delivery.

They will also oversee elements of study set up and delivery, supporting the development of piloting tools and protocols, and addressing operational and logistical considerations necessary for successful delivery. They will line‑manage Research Officers and Senior Research Officers, contributing to a cohesive, high‑functioning team.

Main responsibilities

Research Governance

• Lead the full process of developing, drafting, and submitting the AHS Research Tissue Bank (RTB) application.
• Manage ongoing approvals, amendments, renewals and reporting obligations to Research Ethics Committees, the Health Research Authority, the Confidentiality Advisory Group and other regulatory bodies.
• Develop, implement and maintain governance frameworks, SOPs and quality assurance processes required for RTB operation, keeping abreast of developments in the regulatory landscape.
• Maintain accurate documentation, version control and quality‑assurance procedures relating to ethics and regulatory submissions.
• Act as key point of contact for research governance‑related queries from internal and external stakeholders.

Study Development & Planning

• Work closely with the Senior Programme Manager to contribute to the design and refinement of study protocols, piloting phases and operational plans.
• Lead the planning and delivery of specific study workstreams, as required, defining milestones, tracking progress, and identifying interdependencies as the study develops.
• Coordinate cross‑team activity involving research, data, operations and engagement teams to ensure study components are integrated and delivered effectively.

Project Management & Coordination

• Develop and maintain detailed project plans for governance and study‑delivery workstreams as required, ensuring roadmaps are accurate, realistic and kept up to date.
• Identify, track and mitigate risks related to both governance and delivery, escalating as appropriate and working collaboratively to resolve issues.
• Prepare reports and briefings for AHS governance structures (e.g., AHS Executive, Board of Trustees, Scientific Advisory Board).

Team Leadership & Line Management

• Provide mentoring and day‑to‑day guidance on governance‑related queries, ethics submissions and documentation development.
• Line manage selected staff within the study team, supporting workload planning, professional development and quality assurance.
• Foster effective team working across research, operational and scientific colleagues.

Stakeholder Management

• Build and maintain strong working relationships with internal teams including scientific leads, operational delivery, data management and engagement teams.
• Represent AHS with external partners related to governance, regulatory support, tissue banking and operational delivery.
• Work with the engagement team to ensure young people are involved in all elements of the study development and delivery.

Knowledge, skills and experience

Essential criteria

• Extensive experience in research governance, NHS research ethics management, clinical research management or equivalent.
• Demonstrable experience drafting protocols, participant documents and regulatory submissions.
• Strong understanding of ethical and regulatory frameworks including the Human Tissue Act, UK GDPR, and NHS research ethics processes.
• Excellent written and verbal communication skills, with proven ability to translate complex regulatory requirements into clear and actionable guidance for colleagues.
• Strong organisational skills and attention to detail, with experience managing competing priorities.
• Experience in risk identification and mitigation within research programmes.
• Educated to degree level (or equivalent experience) in a relevant field.
• Experience line managing or supervising staff.

Desirable criteria

• Experience with biobanking, Research Tissue Bank applications or biosample governance.
• Experience with longitudinal population studies or large multi‑site research programmes.
• Understanding of data‑linkage governance and consent processes.
• Project‑management qualification (e.g., PRINCE2, APM, Agile).
• Experience working with children/young people, school‑based research or youth‑focused engagement.
• Experience engaging diverse stakeholders.

Dimensions

• Full time role with flexible working arrangements
• AHS is a national organisation, and our activities take place across the UK
• Flexible working will be required across several geographical locations in the UK.  Travel may be required to AHS locations, fieldwork sites and partner organisations

Application Process

This post is subject to receipt of satisfactory references and the post holder having the right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.

The closing date for this position is EoD Sunday 08 March 2026.

Interviews are currently expected to be held during the week commencing 30 March 2026.

Equal Opportunities Policy Statement

AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.

Values

It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration

Job Summary

This is a three-year National Lottery funded role which will support ReMind’s post diagnosis support team to deliver and further develop a programme of interventions and resources for those diagnosed with dementia, their carers and families in communities in BA2, BA3 and BS31.  This role is key to supporting delivery of a suite of annual activities including courses, events, information days and peer support sessions. The post holder will work with the Head of Engagement, Programme Manager and wider project team to contribute towards planning and to deliver support interventions as well as supporting local partnership working, ensuring take-up of interventions and an excellent beneficiary experience.

ReMind UK overview

ReMind UK is an independent charity and internationally renowned centre for research, diagnosis and treatment of neurodegenerative diseases. Our research aims to improve life for people with dementia and their families and carers, and to find drug and non-drug treatments for people with conditions such as Alzheimer's disease and other diseases predominantly affecting older people. Our contracted NHS Memory Clinic service, private memory assessments and allied activities provide support to people affected. We are currently in an ambitious phase of organizational development increasing our impact through clinical and academic research and our post diagnosis support. We work closely with the Universities of Bath, Bristol and other research Institutions, both nationally and internationally and with the Royal United Hospital, Bath.

The Role

This is an exciting and varied role which will suit an organised and compassionate individual who loves working face to face with groups and supporting people to live their best life.  You’ll be an excellent communicator with the ability to engage people in activities ensuring the person with dementia can fully participate as well as carers. As Facilitator, you will use your insight into what works best in supporting those affected by cognitive impairment to support design of our interventions for people diagnosed with a memory condition and those who care for them. You will work closely with staff, volunteers, partners and beneficiaries to deliver accessible, safe and supportive events and course sessions, ensuring that people who engage with the post-diagnosis support programme, connect with others with shared experience, are adequately supported to take part and have fun, and receive appropriate resources to help them to live well with dementia for as long as possible.

KEY RESPONSIBILITIES 

1. Deliver friendly, stimulating, person-centred interventions on behalf of ReMind UK, including courses in local community venues, seasonal group activities and events and Carers Information Days as agreed with the Programme Manager.

2. Take responsibility for opening up, clearing up and locking venues as required.

3. Manage volunteers during sessions ensuring roles are organized and volunteers briefed on activities and schedule.

4. Facilitate sessions including welcoming participants,, greeting guest speakers, introducing and setting up activities, supporting participants and ensuring everyone is able to fully participate with the support of staff and volunteers.

5. Gather feedback from groups and adjust activities or session content and timings as needed to ensure that interventions are tailored to the group and individual needs and preferences are met.

6. Support the Project Team through contributing insight and experience from working closely with beneficiaries in a variety of venues to design year-round evidence-based interventions that meet the needs of participants and funders.

7. Working with the Programme Manager, support awareness raising, researching, initiating and maintaining partnerships with local community groups, health care providers and stakeholders to ensure ReMind UK maximizes reach and creates adequate awareness of the post-diagnosis support programme.

8. Ensure that materials and resources used at events, groups and courses are requested and purchased in good time and taken to each intervention.  

9. Work with the Project Team to ensure attendance and evaluation data is captured at each intervention, allowing time for collection of feedback from participants and ensuring data is accurately captured through processes set out by the Programme Manager for reporting to funders and for continuous improvement of interventions.

10. Contribute to the production of Risk Assessments and mitigations to ensure safeguarding of beneficiaries during interventions.

11. Act on and disseminate any feedback or complaints from beneficiaries using insight to inform changes to interventions or delivery and if a complaint, report to the wider Project Team and manage in accordance with the complaints procedure.

12. Speak to beneficiaries expressing an interest or being referred to the programme to ensure they are appropriately allocated a suitable event or course

13. Gather stories, testimonials and images from interventions and keep up to date records of permissions for use, ensuring these are communicated with the team and input onto the CRM.

14. Any other reasonable duties requested appropriate to the role, your skills and responsibilities.

Interviews will take place Thursday 26th March 

Purpose of the role:

Back Up courses are a vital part of what we do and have been transforming lives for almost 30 years. You will play a critical role in making this fantastic service work as well as supporting the wider team.

You will be the main support and liaison for participants, buddies and care team volunteers, ensuring that everyone feels supported and knows what to expect. You will ensure courses run smoothly and effectively through an effective, efficient administration service.
 

Key stakeholders:

People with spinal cord injury (SCI) and their families; professionals and organisations working with people affected by SCI; Back Up staff

The Programmes and Projects Executive will play a key role in supporting our community of primary and secondary schools throughout the school year. You will help design and deliver Bite Back in Schools, ensuring a positive and engaging experience for young people, their teachers and their schools — and making sure the programme achieves meaningful impact.

Alongside day-to-day programme delivery, you will contribute a range of projects across the organisation, including supporting an exciting new collaboration with other school food charity partners and helping to coordinate and support wider organisational initiatives.

This role would suit someone who enjoys working with young people, is proactive and adaptable, and is ready to learn and grow at a leading youth-led health charity. You’ll be motivated by helping young people turn their ideas into action and seeing the difference that makes in schools and beyond.

The Programmes and Projects Executive will join a friendly and ambitious Programmes team to support schools and local authorities to deliver high-quality programmes and maximise impact, making canteens and high streets healthier, happier places.

RESPONSIBILITIES

Relationship management 

• Provide ongoing support to both primary and secondary schools throughout their time on the programme, building strong working relationships with participating schools. 

• Support communication with all primary schools, providing a point of contact for the coordinator and lead teacher in each school. 

• Support monitoring and evaluation through creation of surveys, ensuring completion of baseline and end of year surveys, and analysis of data submitted (working with our Impact & Evaluation Manager).

• Provide timely responses to school queries and alert the Programmes Manager of any potential risks.

• Proactively seek feedback from teachers and young people on our programmes.

• Ensure opportunities for schools to engage in at least two one-on-one meetings with our team during the school year. 

• Build productive relationships with programme partners, including Chefs in Schools and School Food Matters. 

Community management 

• Celebrate and share examples of best practice and impactful social action projects amongst our community of schools. 

• Deliver training and webinars for schools.

• Grow our movement - supporting the recruitment of future cohorts by promoting the Bite Back in Schools programme, distributing recruitment comms, holding set up calls with interested schools, and guiding schools through the application and enrolment process, working closely with the Programmes Manager on the design of these processes.

Programme delivery 

• Schedule and organise visits to schools, agreeing agendas with the schools in advance to include elements including meeting pupils and teachers, leading feedback sessions and focus groups and supporting the development of their social action campaigns. 

• Schedule and deliver assemblies with primary and secondary schools partaking in the programme.

• Ensure schools submit invoices on time as part of their grant funding, providing support where needed and coordinating with the finance team to ensure prompt processing.

• Book and arrange assemblies, coordinating between schools and our Bite Back Ambassadors.

• Support the School Ambassadors with travel logistics as they deliver assemblies in schools across England and Scotland.

• Maintain and regularly update programme management software and associated data to ensure accurate and up to date information for all participating primary schools.

• Ensure successful end-to-end support for the 10+ primary schools participating in the programme throughout the next school year.

Project support 

• Provide support to Programme Manager in the delivery of projects, ensuring projects are delivered on time, within budget and scope.

• Coordinate our relationship with our partners in The School Food Project, including Chefs in Schools, School Food Matters, Food Foundation & Jamie Oliver’s Group.

• Support the national rollout of the Bite Back in Schools Primary programme by contributing to the design, development, and refinement of engaging, age-appropriate resources for primary settings, building on insights and proven impact from two successful pilot programmes.

• Assist with the organisation and delivery of Bite Back events throughout the year, including travelling as needed to support the Youth teams' operational requirements. 

• Provide ad hoc input to evolving organisational requirements as directed by senior team members.

SKILLS AND EXPERIENCE 

What we will be looking for as we evaluate applications is demonstrable experience in at least some of these areas, and evidence of capacity to build skills in other areas. Please don’t be put off applying for one of our jobs because you can’t demonstrate every skill. If you're passionate and excited about working for us, and possess the main skills and experience we are looking for, go ahead and apply. You could be just what we are looking for!

The ideal candidate would have the following experience and qualities:

Essential

• Ability to build and maintain strong working relationships with a broad range of stakeholders at the individual level and in representation of the organisation.

• Strong organisational and project management skills, with excellent time management, ability to manage competing priorities and attention to detail.

• Excellent writing and communication skills, with the ability to adapt messages and language to resonate with different audiences.

• Ability to travel across England and Scotland when required (occasional).

• A willingness to build relationships across sectors, with young people and adults.

• Experience of creating resources which are engaging for young people.

• Experience of youth facilitation and/or delivering training.

• Experience in presenting and delivering content, ideally to young people such as an educational, heritage or other  setting, for example such as leading assemblies and workshops.

• Demonstrated experience planning and coordinating events, including logistics, stakeholder communication, and on-the-day delivery.

• Confident public speaker or willingness to learn.

Desirable

• Proven experience coordinating programmes in partnership with external stakeholders, fostering strong collaborative relationships to ensure successful delivery and shared outcomes.

• Experience of working with CRM systems.

• Strong understanding of the education sector and experience of working with schools and teachers.

• Experience in drafting compelling copy and uploading content to digital platforms.

• Understanding of youth social action and extracurricular programmes.

• Interest in campaigning, social justice, food, and child health.

• Experience with design tools like Canva.

This is an exciting and challenging opportunity for a senior fundraiser / income-generation specialist with the ambition to grow and diversify our income streams sustainably. As a member of the Senior Leadership Team, you will bring strategic planning and action to the income generation work needed to ensure that the charity can continue delivering, and increase the reach of, its life-changing support to Asylum Seeker and Refugee communities in and around Derby.

Key Skills and Attributes we’re looking for: 

• Demonstrable experience of significant income growth in a large charity through grants, tenders and/or major donors with pipeline development.
• Experience of motivating and inspiring team members to achieve high, sustainable performance in fundraising and communications.  
• Collaborative and skilled at working cross organisationally and building strong internal relationships.
• A proactive networker with the ability to work in true partnership with local organisations, including faith groups, corporate, local government and national funding partners, inclusive of major donors.
• Provides strategic leadership across the organisation, working jointly with the Chief Executive and Trustees to embed the charity’s ethos and values.

Operational responsibilities:

Income generation and external partnerships

• Hold overall accountability for income generation across trusts and foundations, statutory funding, corporate partnerships, major donors and community fundraising.
• Developer and deliver a statutory fundraising strategy to maximise income from government, NHS, lottery and public sector funders.
• Lead and write high-quality funding bids, working closely with the Senior Leadership Team and operational teams to shape compelling programme proposals.
• Oversee the management of the charity's current grant portfolio; ensuring grant applications and reports are delivered on time and in accordance with internal processes.
• Ensure that the voice, experience and dignity of refugees are meaningfully and ethically reflected in all fundraising and communication activity.

Leadership

• Provide inclusive, ambitious and supportive leadership to the Fundraising team, encouraging a culture of high performance, collaboration and learning.
• Champion strong collaboration between fundraising and other areas of the charity.
• Model Upbeat Communities values at all times, contributing to a welcoming, mission-led and entrepreneurial organisational culture.
• Actively contribute as a member of the Senior Leadership Team, supporting organisational leadership and decision-making beyond fundraising.

· Provide clear, accurate and timely reporting to the CEO, and Board of Trustees, attending meetings as required.

Strategy & Development

• Working closely with the CEO, lead the development and delivery of an integrated Fundraising Strategy that supports organisational priorities, financial sustainability and long-term partnerships.
• Contribute income generation expertise to support the execution of the charity’s strategic plan.
• Translate strategy into clear priorities, plans and performance expectations across the fundraising portfolio.
• Ensure fundraising propositions are compelling, evidence-led and clearly connected to Upbeat Communities impact, working closely with the Head of Delivery to reflect operational reality and participant need.
• Strengthen pipeline management, forecasting and scenario planning to support financial resilience and informed decision-making.

· Identify opportunities to deepen funder engagement beyond income, including learning partnerships, influence and profile-raising where appropriate.

Networking & Partnerships

• Build and maintain strong strategic partnerships across statutory, community and private sectors, strengthening the profile and reach of the charity.
• Represent the organisation at networking events, conferences generating leads and expanding income opportunities
• Support the development of a joined-up Corporate Social Responsibility (CSR) offer, positioning Upbeat Communities as a key partner for corporate engagement.

Foundational Values

• Excels in emotional intelligence, building deep connections and mentoring others in emotional awareness.
• Embodies compassion in action, inspiring others to create a culture of care and community impact.
• Drives a culture of learning and excellence, mentoring others and integrating innovative ideas into practice.
• Leads with empowerment, creating opportunities and mentoring others to take ownership of their actions.

Person Specification:

Role Specific Competencies

• Significant experience leading high-value fundraising across multiple income streams, with a strong track record of income growth in a large charity.
• Demonstrable success securing and stewarding 6- and 7-figure partnerships or donations from corporate partners, trusts/foundations, statutory funders and/or major donors.
• Proven ability to operate at both strategic and delivery levels, balancing leadership with selective frontline fundraising.
• Experience managing senior fundraisers or managers with responsibility for discrete income streams.
• Strong strategic, financial and analytical skills, including budgeting, forecasting, performance management and risk assessment.
• Excellent relationship-building, influencing and negotiation skills, with credibility at senior levels internally and externally.
• Ability to communicate complex ideas clearly and compellingly to a range of audiences, including trustees.
• Experience working effectively across an organisation and with senior leadership teams.
• Strong project management skills and ability to prioritise in a fast-paced environment.
• Sound knowledge of GDPR and the Charity Code of Fundraising Practice.

The two regional roles currently available are fundamental to the delivery of the third phase of the Seed Sovereignty Programme across southern and western England.

Working alongside the north east based England Lead, each role involves supporting seed networks across a dedicated region (southern or west of England- see regional map)  through training, mentoring, and routes to market, as well as engaging with a range of groups and individuals through events, workshops and talks.  The role involves collaborating with the rest of the Seed Sovereignty Programme team remotely to share best practices and develop the delivery of the work nationally.

Key Responsibilities for the role:

Seed knowledge:  Understanding agroecology, small-scale seed production, seed sovereignty, and open-pollinated varieties.

· Has a good understanding of seed saving and agroecological seed systems.

· Supports outreach and communications to share knowledge on seed saving and agroecological seed systems.

· Assists in the identification and development of new regional opportunities.

Collaboration: Building strong, respectful relationships.

· Works closely with the Regional Leads and Coordinators through team meetings, working groups and collaborative projects to ensure smooth communication and delivery.

· Is the “go to” person for enquiries regarding activities within the region.

· Builds and maintains strong relationships with regional network partners.

· Develops new collaborations opportunities within the network and beyond it where strategically appropriate.  

Training & Facilitation: delivering training sessions (in-person and online) for diverse groups.

· Supports the design, organisation, and delivery of training sessions and workshops (both in-person and online) for diverse participants at a range of levels.

· Assists with the coordination of regional training logistics and participant engagement.

Project Coordination: supporting events, and multi-stakeholder projects across regions.

· Works with the Programme team to deliver the bi-annual Seed Gathering and Seed TV webinars.

· Actively takes part in regional initiatives such as variety trials, mentoring programmes, seed production projects, and collaborative networking events.

· Liases with partners and participants to track progress and maintain project momentum.

Monitoring & Reporting: Collecting and presenting data.

· Monitor and track progress for the region in order to inform learning, evaluate success and report to funders.

Communication

· Confident with social media, websites and online working platforms in order to communicate the work and engage with the network effectively.

· A confident writer who can capture and express stories from the work and network in a variety of mediums, from blogs to social media posts to narrative funding reports.

Our shared way of working (core competencies)

Collaboration

Works collaboratively, valuing colleagues and partners as complementary parts of a whole. Builds strong, respectful relationships rooted in trust, care, reciprocity, and mutual respect.

Communication

Communicates with openness, kindness, and integrity. Uses language with care and intention, demonstrating strong written and verbal communication that reflects compassion and care.

Initiative & Adaptability

Proactive and self-motivated, able to work autonomously while valuing collective strength. Flexible and responsive to change, embracing learning and reflection to remain agile.

Problem Solving

Tackles problems thoughtfully and effectively,  Approaches challenges with curiosity and creativity, involving others to find practical, ethical, and workable solutions. Thinks things through from different angles, balancing immediate needs with longer-term impacts.

Community Engagement

Committed to inclusive, compassionate practices that empower communities, networks, and individuals.

Cultural Awareness

Works sensitively and respectfully across diverse communities, recognising difference as a source of strength. Practice is informed by listening, learning, and humility

Supporter Engagement Executive

CONTRACT: Permanent, Full Time (35 hours per week)

ORGANISATION: Royal Life Saving Society UK (RLSS UK)

DEPARTMENT: Income Generation and Engagement

LOCATION: Based at RLSS UK Head Office, Worcester
 (minimum 3-days per week at Head Office)  

REPORTS TO: Director of Income Generation and Engagement  

SALARY: £27,308.00 (Grade E)  

ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision; communities free from drowning.

JOB PURPOSE
The Supporter Engagement Executive will act as a central point of contact for all RLSS UK supporters across every fundraising income stream, ensuring they receive a warm, knowledgeable and professional experience whether they’re looking to find out more about RLSS UK, taking part in an activity, or choosing to donate.

You will play a key role in championing our supporters, helping us understand their needs and continuously improve their experience. By gathering feedback, spotting themes and sharing insights with the wider team, you’ll highlight opportunities and challenges that help shape how we engage with supporters in the future.

KEY TASKS AND RESPONSIBILITIES

• Deliver excellent supporter care, including responding to email, post and telephone enquiries, issuing receipts, and carrying out donor follow‑up.
• Provide warm and consistent stewardship to donors, including personalised contact such as telephone calls, letters, handwritten cards and emails.
• Be the first point of contact for community groups, schools and clubs, offering guidance, support and fundraising materials.
• Support recruitment and stewardship of challenge event participants, ensuring they feel informed, motivated and appreciated.
• Support community fundraisers throughout their activity, providing resources, stewardship and encouragement. 
• Record and track community fundraising activity within the CRM.
• Support the development and delivery of supporter journeys, helping ensure communications and touchpoints are timely and engaging.
• Manage stock of supporter materials, including running vests, swim caps, donation buckets and collection tins, ensuring timely fulfilment of requests.
• Assist with the implementation of the new CRM system, including accurate data entry and supporting the wider team during the transition.
• Maintain CRM data to a high standard, including running reports, tagging, updating preferences and ensuring excellent data governance.
• Accurately record donations and supporter correspondence within the CRM system.
•  Provide administrative support to the Income Generation team, assisting with general tasks and contributing to the smooth running of fundraising activity.

Other Duties & Responsibilities

• All other duties reasonably associated with your role, as directed by the Line Manager.
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
• Demonstrate and uphold the Society’s values and behavioural standards at all times.
• Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
  
   

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.

PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes

• Experience of building positive relationships with customers, supporters or donors.
• Excellent written and verbal communication skills, with a polite, confident and professional manner.
• Strong organisational skills with excellent attention to detail.
• Competent IT skills, including confident use of Microsoft Office (Word, Excel, Outlook) and the ability to learn new systems quickly.
• Experience using CRM systems and/or working with customer or supporter data.
• Previous experience in customer service and administration, ideally in a busy environment.
• Ability to manage multiple tasks and priorities in a fast‑paced setting.
• A proactive, enthusiastic approach, with a willingness to take on a variety of duties.
• Ability to work both independently and collaboratively as part of a team.
• Understanding of GDPR and data protection principles, especially in relation to handling supporter information.
• Awareness of the Fundraising Regulator’s Code of Fundraising Practice, or willingness to learn and work in accordance with it.

Desirable Relevant Experience, Skills and/or Aptitudes

• Knowledge and understanding of RLSS UK
• Experience working or volunteering in a charity or fundraising environment.
• Experience engaging with community groups, schools or volunteers.
• Experience of applying data protection principles in a previous role.
• Experience of working in line with charity sector standards or compliance frameworks.
• Understanding of supporter stewardship or supporter journeys.

WHAT RLSS UK CAN OFFER YOU

RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits/Perks at Work
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

YOUR APPLICATION

Please send your CV and a Cover Letter outlining why you should join our Income Generation and Engagement team

Closing Date – 5.00pm, Wednesday 4th March 2026

Interview Date – Thursday 12th March 2026, at our Worcester Head Office (subject to change)

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

Axial spondyloarthritis (axSpA) is a painful, lifelong inflammatory condition affecting around 1 in  people. Despite this, awareness remains low and diagnosis is often delayed.

ASIF brings together 60 patient organisations across 48 countries to raise awareness, strengthen patient voices and improve understanding of axSpA globally. We are a small, fully remote team who care deeply about the work we do and about working supportively and collaboratively with one another.

We are now looking for an organised, proactive and thoughtful Project Co-ordinator/ Operations Assistant to help us deliver a major international online research study, while also supporting our wider activities.

This is an opportunity to be part of something meaningful - research that will help shape advocacy, awareness and understanding for people living with inflammatory arthritis around the world.

The Role

Your time will be split approximately:

• 70–80% supporting an ambitious international research project·
• 20–30% supporting ASIF’s wider operations

You will work closely with our Project Manager, international member organisations and scientific partners to support all stages of the study, from set-up and ethics submissions through to recruitment, reporting and sharing findings globally.

Alongside this, you’ll help with events, communications and general organisational support, because in a small team, we all contribute where needed.

About You

We’re looking for someone who:

• Has experience supporting research projects (ideally in healthcare or epidemiology)
• Is highly organised and comfortable managing detailed documentation
• Communicates clearly and confidently in English         
• Is proactive, reliable and solutions-focused
• Is comfortable working remotely and independently
• Enjoys collaborating with people from different countries and cultures
• Understands what it means to work in a small organisation; flexible, supportive and hands-on

Most importantly, you’ll be someone who takes pride in doing careful, thoughtful work that contributes to real-world impact.

Key Information
Location: Fully remote (preferably within 2 hours of GMT)
Salary: £35,000–£40,000 per annum
Hours: 37.5 per week (flexible working)
Contract: 18 months (extension subject to funding)
Closing date: 11 March 2026
Interviews: First interviews, 18/19 March (online)

The Coach’s role will be to engage with our adult beneficiaries, supporting them to identify and achieve their aspirations for themselves and for their families.

Adopting a holistic, person-centred approach, she will support beneficiaries both to reach short term goals (through the delivery of Information, Advice and Guidance) and to develop the resources, skills and behaviours necessary to make longer term progress (through Coaching) across the five ‘pillars’ of our social mobility framework:

• ­ Employability 
• ­ Education 
• ­ Family stability 
• ­ Money management 
• ­ Resilience and well-being 

We currently have 3 Social Mobility Coaches on the team.  Whilst supporting women across all five pillars, each Coach has specific areas of responsibility, which may change from time to time.