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Senior Head of Operations
CONTRACT: Permanent, Full Time (35 hours per week)
ORGANISATION: Royal Life Saving Society UK (RLSS UK)
DIRECTORATE: Corporate Services
LOCATION: RLSS UK HQ, Worcester/Hybrid (3 days per week at HQ)
REPORTS TO: Chief Executive Officer
DIRECT REPORTS: HR Manager, Interim Head of Compliance, Head of Business Systems and IT
SALARY: £48,000 to £52,000 per annum
ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the national charity supporting communities of all backgrounds to enjoy water safely and be free from drowning. Our vision is to have ‘Communities free from drowning’ and our strategic framework 2025-2030 details our goals over this period.
ROLE AND RESPONSIBILITIES
The Senior Head of Operations will play a central leadership role within RLSS UK, ensuring the charity operates effectively and efficiently. The successful candidate will lead and support the RLSS UK HR, Business Systems and IT, and Compliance departments and provide high quality decision support to senior managers on areas within this portfolio. This is a strategic and hands-on operational role overseeing key areas of the corporate services directorate.
Our current Regulatory bodies are:
Maintaining and exceeding the standards, policies and procedures of these bodies are essential for ensuring our Awarding Organisation and Awarding Body status with the respective Regulators, enabling us to offer regulated qualifications. We also maintain compliance with the Charity Commission, Companies House and the Fundraising Regulator.
Working closely with the CEO and Senior Leadership Team, the postholder will help manage the organisation’s systems and culture needed to support high-quality delivery across a growing water safety education charity.
The role will suit someone who thrives in dynamic organisations, enjoys problem solving and optimising systems, understanding and making sense of complexity, and is motivated by supporting teams to deliver meaningful impact and achieving the organisation’s purpose ‘To prevent drowning, so everyone can enjoy water safely’.
KEY RESPONSIBILITIES
Organisational Leadership & Operations
People & HR Management
Compliance
Organisational Systems
Programme & Delivery Support
Other Duties & Responsibilities
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in the light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills, and/or Aptitudes
Desirable Relevant Experience, Skills, and/or Aptitudes
We are looking for someone who:
YOUR APPLICATION
Please send your CV and a Cover Letter outlining your suitability for the post
Closing Date – 11.59pm, Thursday 23 July 2026
Interview Date – Thursday 30 July 2026 at our Worcester Head Office (subject to change)
WHAT RLSS UK CAN OFFER YOU
*Subject to eligibility criteria
Should you wish to discuss the role, any adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
We're hiring: Communications Manager
The Work Rights Centre is looking for a passionate communications or press professional to lead our agenda-setting media coverage. The successful candidate will develop and deliver our comms strategy, lead on media relations to amplify our impactful work, and devise strategic systems-change campaigns.
This is an ideal opportunity for a candidate with a strong sense of justice and storytelling background, who values impact, teamwork, and the autonomy of working in a diverse and agile team. We can accommodate flexible and remote work, and offer enhanced pension, annual leave, parental leave and sick pay benefits.
The role
You’ll set the strategic direction of our comms work, ensuring that it drives our strategic objectives, and lead the press office function. You’ll find the story potential in our legal and research work, and secure extensive media coverage through maintaining strong relationships with journalists from across the political spectrum. You will create and publish high-quality and up to date content across our website, newsletter and social media channels. This is a real opportunity to lead on all aspects of the communications function in an impactful organisation, and contribute to systemic change.
About you
We seek an enthusiastic and passionate professional with minimum 3-5 years experience in a dedicated communications or press role.
You will also have:
Please download the job description for full responsibilities and complete person specifications.
To apply send two samples of your recently published work, along with your CV and cover letter by the end of Sunday 9th August.
Work Rights Centre is a charity dedicated to helping migrants and disadvantaged Britons access employment justice
The client requests no contact from agencies or media sales.
JOB DESCRIPTION
Job title: Garden Manager
Location: Fullers Mill Garden, West Stow, Suffolk
Accountable to: Commercial Development Director
Staff reports: The Gardens team, Visitor Services team
Fullers Mill Garden is an enchanting and tranquil waterside and woodland garden, situated on the banks of the River Lark at West Stow in Suffolk. It combines a beautiful site of light dappled woodland with a fabulous collection of rare and unusual shrubs, perennials, lilies and marginal plants, collected over the course of 50 years by the creator of the garden, the late Bernard Tickner MBE.
This is an exciting opportunity to lead Fullers Mill Garden into its next chapter as a Perennial garden, maintaining and evolving a beautiful garden with a team of gardeners, volunteers and trainees – to give our garden loving visitors a magical experience on each visit. The garden is currently undergoing a process of proposed investment in its visitor infrastructure. The Garden Manager will be a key member of the project team.
Overall purpose
1. Through high standards of garden and landscape management and garden maintenance, ensure that the history, ecology, evolved design and artistic integrity of Fullers Mill and other grounds associated with the site are conserved and presented to an exemplary standard.
2. To recruit, train, manage and develop staff to achieve high standards of garden presentation and visitor satisfaction.
3. To build a culture that makes involvement in the garden a rewarding, rich and enjoyable experience for visitors, volunteers and staff.
4. To identify and develop opportunities for the promotion of the garden and the development of the visitor experience managing partnerships and relationships
Main responsibilities and duties
1. Management of gardens and landscape
a. To be responsible for the maintenance and management of the garden and its associated landscape within an approved budget.
b. To maintain high standards of garden and facilities presentation at all times.
c. Responsible for the day to day running of the garden and supervision of staff, volunteers and contractors to ensure that appropriate horticultural and service standards are maintained.
d. To oversee the management and delivery of educational, training and skills activities and events, utilising the facilities and buildings within the site.
e. To undertake the direct delivery of activities on selected topics relating to horticulture and the garden.
f. To contribute as a key member of the Perennial project team in the formulation and delivery of the plan for the long-term future of Fullers Mill garden and buildings.
g. To co-ordinate the Fullers Mill Garden Committee, establishing sound relationships with its members and utilising their knowledge and experience in maintaining and developing the garden.
2. Financial Management:
a. Work alongside the Commercial Development Director to manage allocated budgets, prepare and provide bids for capital expenditure and small projects associated with the site.
3. Staff management, training and development:
a. To be responsible for staff recruitment, training and development of competencies to deliver agreed maintenance and presentation standards and to be responsible for staff welfare, discipline and other employee issues in consultation with the organisations central support team.
4. Projects and coordination:
a. To participate in the project team overseeing the creation of new visitor facilities and infrastructure;
b. To manage and oversee work delivered by external contractors or agencies.
c. To ensure a coordinated approach for all site-based garden maintenance, development, visitor facilities and services and to effectively manage change as appropriate.
5. Business Development and Public Relations:
a. To work with the marketing team to explore and deliver initiatives both nationally and regionally to increase awareness of both the charity and its gardens.
b. Where appropriate explore and support local marketing opportunities to encourage greater access for visitors, to identify and engage in opportunities which promote the charity and the garden as a high quality visitor attraction.
c. To act as site representative, promoting the charity and the garden to ensure positive relationships.
6. Documentation:
a. To ensure that all site documentation is maintained and distributed where appropriate.
b. To create and maintain records relating to changes to the garden through maintenance, restoration and conservation.
c. Maintain appropriate records for the effective management of staff, equipment, machinery and health and safety on site.
7. Health and Safety:
a. To conduct, review and maintain all risk assessments across site
b. To ensure all staff and volunteers are trained and have a good understanding of health and safety requirements where applicable
c. To ensure correct PPE and COSHH records are reviewed and maintained
d. To ensure correct documentation and risk assessments are provided by external contractors
8. Other:
a. Any other duties as instructed by the line manager that may be required within the general purpose of the job.
PERSON SPECIFICATION (E = essential; D = desirable)
1. Experience and Qualifications
a. Managing a garden of quality to a high standard (E)
b. RHS level 3 or equivalent qualified by experience (D
c. Managing and controlling complex budgets to reduce costs and exceed income targets
d. Staff management within a horticultural, conservation or visitor attraction setting (E)
e. Experience of visitor attractions (E)
f. Representation and speaking in public (E)
g. Health and safety in a garden environment (E)
h. Working with and leading volunteers (E)
i. Willingness to develop professionally and to undertake training (E)
j. Holder of HSE recognised First Aid at Work certificate (D)
k. Level 2 Award for Personal Licence Holders (D)
l. IOSH trained (D)
2. Circumstances
a. Holder of a full UK driving licence (E)
b. Able to work flexibly, including weekend rotational working hours in season (E)
MAIN TERMS AND CONDITIONS
General: This is a full-time post working 5 days across 7.
Location: Fullers Mill Garden, West Stow, Suffolk
Salary: £42,000 + benefits
Hours: 37.5 hours per week
Pension: up to 7% employer’s contribution to matched employee contribution to the
charity’s stakeholder pension.
Holidays: 25 days per annum plus Bank holidays
General: Sick pay; death in service benefit (3 x salary); Perennial has a number of well-established flexible working policies including ‘buying’ extra (unpaid) leave, time off for dependents, variations to normal working hours, private health care on completion of probation
The outline of terms and conditions are provided for information only and do not represent a contract.
Closing date for applications is midnight on 2nd August 2026 Interview dates TBC
We reserve the right to close this advertisement early if we receive sufficient applications.
We are Living Streets, the UK charity for everyday walking.
We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.
We are looking for an enthusiastic and motivated individual to join our team as our Project Assistant.
The postholder will be responsible for providing effective support to the delivery of the Walk To School Outreach (WTSO) project across the North West, Yorkshire and North East of England. This will include research into schools’ eligibility and suitability for the delivery of this behaviour change project, assisting with online engagement activities and supporting with delivery on the ground through school and community events.
You will also be expected to undertake administrative duties as required, including formatting and use of spreadsheet data.
This will be a varied role and an ability to embrace a diversity of tasks is essential, as is a positive ‘can do’ attitude to work.
Living Streets is committed to safeguarding and promoting the welfare of children, young people and adults at risk; and expects all our staff and volunteers to share this commitment. Applicants will be subject to background and criminal records checks as relevant to the job role.
Living Streets is committed to being an equal opportunities employer and welcomes applications from people of all backgrounds and experiences.
Location: Homebased within the North of England
Hours: 35 hours per week, full time
Contract: Fixed term until 31 March 2027
Closing date: 19/07/2026 midnight
Interviews: 05 and 06 August 2026
Our mission is to achieve a better walking environment and inspire people to walk more.



The client requests no contact from agencies or media sales.
About Us
Merstham Community Facility Trust (MCFT) is a community charity based at the heart of Merstham.
We provide a safe, welcoming and inclusive space where residents can connect, access support, learn new skills, and feel part of their community. Our vision is for Merstham to be a place where everyone has the opportunity to thrive.
Our work is rooted in strong local relationships and shaped by the voices of the community. We are a small, committed team driven by our values of inclusion, empowerment, and community connection.
About the Role
This is a varied and rewarding role combining community development, project delivery, and fundraising.
As Community Development & Funding Officer, you will design and deliver community projects that respond to local needs, while securing funding to sustain and grow our work. You’ll work closely with colleagues, volunteers, and residents to co-create inclusive programmes that make a tangible difference.
You’ll play a key role in:
This role is ideal for someone who enjoys both hands-on community work and strategic development, and who thrives in a small, collaborative team.
Essential Skills & Experience
Desirable Skills & Experience
Why Join MCFT?
To support, empower and connect an inclusive community.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Spear
Spear is a national youth employment charity. The award-winning Spear Programme was launched over 20 years ago, and is now running in 18 Spear Centres across the country, equipping unemployed 16–24-year-olds facing barriers to employment with the skills and mindset they need to secure work and thrive in work and life.
Please see the 'Work with us’ pack for more information.
About the role
We're looking for an ambitious, proactive and relationship-driven individual who excels at securing strategic, long-term corporate partnerships that drive the growth and impact of Spear. Joining our dynamic and growing Corporate Partnerships team, you will play a key role in developing and stewarding high-value partnerships that generate significant income and enable Spear to reach more young people facing barriers to employment.
This role is ideal for someone with strong business development and relationship management skills, who enjoys working both strategically and hands-on to generate income, develop compelling partnership opportunities and build lasting relationships with corporate supporters.
Key Information
For more information please read through our Job Specification.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
Faith Expressions
Spear is a Christian charity, working in a range of settings, in partnership with people from all faiths and none. Although the Spear programme itself has no faith element, Our Christian faith underpins everything we do; it motivates and sustains us and is core to our mission. Prayer and worship are embedded into our daily working practises, and all staff are required to lead a team prayer meeting from time to time. As such, there is a Genuine Occupational Requirement for our team to be practising Christians – our team share a belief in a triune God and we welcome applications from people of all denominations and expressions of Christianity.
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Help shape the future of Britain's mountain heritage
The Mountain Heritage Trust (MHT) is the national charity dedicated to preserving and sharing the rich history of mountaineering, climbing and exploration in the UK and beyond. Our collections, archives and stories document over two centuries of adventure, innovation and human endeavour in the mountains.
Thanks to support from The National Lottery Heritage Fund, we are embarking on an ambitious two-year programme to improve access to our collections, expand our audiences, strengthen partnerships and build a sustainable future for the Trust.
We are seeking an enthusiastic and entrepreneurial Communications & Business Development Manager to help lead this exciting next phase of development.
About the role
This is a unique opportunity to combine communications, fundraising, partnership development and project delivery within a respected national heritage organisation.
Working closely with trustees, volunteers, consultants and partner organisations, you will:
● Lead delivery of our communications and audience development activity
● Develop new fundraising, sponsorship and income generation opportunities
● Build and manage strategic partnerships across the heritage, outdoor and education sectors
● Co-ordinate and support our volunteer programme
● Help deliver exhibitions, events, outreach activity and digital projects
● Support delivery of our National Lottery Heritage Fund project and long-term organisational sustainability
This is a varied and outward-facing role with significant scope to shape the future direction of the Trust.
About you
We are looking for someone who can combine strategic thinking with practical delivery.
You may come from a heritage, charity, cultural, environmental, education or outdoor-sector background and will have experience in three or more of:
● Fundraising, business development, income generation and grant applications
● Communications, marketing or audience development
● Social media management
● Partnership management and stakeholder engagement
● Volunteer coordination and project delivery
● Heritage, museums or archives
● Interest in outdoor recreation, climbing or mountaineering
Most importantly, you will be a strong relationship builder, an effective communicator and someone who enjoys turning ideas into action.
In addition, applicants should:
● Have the right to work in the UK
● Be able to travel occasionally throughout the UK, so a driving licence is useful.
Why join us?
This is an opportunity to play a leading role in safeguarding and sharing Britain's mountain heritage while helping shape the long-term future of a nationally significant organisation.
Want to apply for this role?
Read the full job description and submit your application. You will be asked to upload your CV and supporting statement. You will need to be signed into a Google account to access the links.
Closing Date: 22 July 2026
Interviews: Week commencing 27 July 2026
Expected Start Date: September 2026
We collect, conserve and share the stories, objects and archives of the climbers and mountains that have shaped the sport



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fruit & Nut Village plans to expand operations to include more parts of the city in its work. The current four “Fruit & Nut Villages” based in South Birmingham are soon set to be joined by new neighbourhoods in East Birmingham. Investment in these areas is planned to increase over the coming years with additional staff, resources and partnerships being brought to this part of the city. By 2040 the charity hopes to be operating across the entire city of Birmingham.
This opportunity is aimed towards 16 to 30 year olds wishing to improve their employability in the field of community food-growing.
The purpose of these roles is to train two individuals in community organising, the safe management of community greenspace sessions and perennial food-growing techniques. These roles are offered on a 12-month fixed-term basis. Subject to organisational needs, funding and performance, we hope that successful trainees will have the opportunity to continue their journey with Fruit & Nut Village beyond the initial training period.
We are especially interested in hearing from people living in areas of Birmingham where community food-growing is not already taking place or is only taking place at a low level, such as individuals living in “East Birmingham” as defined by Birmingham City Council.
Through a combination of hands-on experience, mentoring and training, trainees will develop their skills in the following, plus other, areas:
Fruit tree planting, fruit tree pruning, fruit tree grafting, other plant propagation techniques, forest garden management, sheet mulching and other ground preparation techniques, community engagement, health and safety, supporting community members in their lives, safe tool use and volunteer management.
PROJECT ADMINISTRATOR
VIOLENCE REDUCTION PARTNERSHIP HOSPITAL IN-REACH & COMMUNITY BASED SERVICES
Oasis Midlands
Location: Birmingham Queen Elizabeth Hospital, Heartlands Hospital, Various Oasis Hubs in Birmingham
Contract type: Fixed term until March 2027
Hours: 12 per week
Salary: Full-time equivalent (FTE) salary: £27,542 per annum. Actual salary (pro rata): £8,262 per annum.
Are you passionate about supporting young people and communities? Will you support young people to recognise and reach their full potential? Oasis is about to embark on an exciting new partnership with the West Midlands Violence Reduction Partnership to deliver Hospital In-Reach and Community Based Services. We are recruiting a part-time Project Administrator to be part of the team, who will play a key role in maintaining the smooth day-to-day running of the project. We always work in a holistic way, and it is no difference when it comes to violence. We don’t treat violence in isolation. Instead, we will seek to work as part of an eco-system of care—connecting education, housing, youth work, family support, safeguarding, and community relationships.
We believe violence is preventable…We are passionate about inclusion and believe young people and communities should be central to local and national violence reduction strategies.
If you have excellent administration skills and share our passion for inclusion, come and join the team.
As Project Administrator you will;
· Update and maintain the project’s database and data management system.
· Ensure regular data is compiled for partners & funders of the service.
· Ensure that the paperwork relevant to the interventions are readily available staff
· Generate evidence of service impact.
· Arrange meetings including room booking, informing participants and minute taking
Amongst other requirements, the successful post holder must have:
· Experience of working in an administrative role.
· Experience of data management systems.
· Ability to take initiative and work under pressure.
· Ability to work alone and as part of a team.
As part of the package, Oasis offers:
· A pension scheme, offering 7% employer contribution.
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
· Policies which promote well-being and are family friendly.
To apply, please send your CV and a Supporting Statement (no more than two A4 pages).
If you would like a conversation about the role, please go to the Oasis Charity Jobs website for further details.
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
Completed applications should be returned by 9am on Thursday 30th July 2026.
Interviews will take place on Thursday 6th August 2026
We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.
We are looking for an experienced Operations Manager to take operational ownership of IT infrastructure and MSP relationship management, facilities, fleet, and contracts across our organisation. This is a wide-ranging role where your work directly underpins our frontline teams’ ability to deliver life-changing support to families with seriously ill children.
About the role:
Reporting directly to the Director of Finance and Operations, you will have input into how Rainbow Trust manages its IT, property and facilities, and fleet - while also leading on the day-to-day operational infrastructure across the organisation, including overall responsibility for our IT infrastructure and security. The role holder will act as the primary internal point of contact for our Managed Service Provider, overseeing service delivery, SLAs, and ensuring our IT infrastructure remains secure, compliant and fit for purpose
Managing the office facilities, leases, and contracts across our head office and nine regional sites, you will lead on contract negotiation and supplier management, managing a central administration budget and project manage office moves and operational projects.
With a focus on improving the efficiency of our systems, processes and ways of working, you will also line manage our Fleet Administrator, overseeing our fleet of 80 leased vehicles and be an integral part of decision making.
This is a substantive management role with real ownership, and meaningful variety - ideal for an experienced operations professional with a sound understanding of Microsoft Administration and cyber security ready to take on a broad remit in a values-driven organisation.
What we’re looking for:
Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts, including managed IT service contracts and budgets. A qualification in cyber security or IT and experience of Microsoft administration, cyber security and MSP management is also necessary for this role.
Why join us?
We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:
If you’d like to find out more about these benefits and working with us, please visit our why work with us page.
More information about us and our recruitment process can be found in our online Candidate Pack.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
Apply now:
To apply please send your CV and Covering letter to us via the link.
Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.
For a full job description and person specification please visit our website
Please disclose in your covering letter if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.
Senior Policy Advisor - Regions – Job Description
Resolve Poverty is recruiting to a new Senior Policy Advisor – Regions role that will oversee the delivery of Resolve Poverty’s policy and systems change activities in several English regions and in Wales. You will also support the Chief Executive and Head of Policy and Research with our strategic approach to regional work, ensuring Resolve Poverty is positioned to influence and shape regional approaches to poverty across England and in the devolved nations.
You will join a high performing team that is increasingly shaping responses to poverty at a local and regional level and informing national policy. Building on our work exploring the role of regional government in tackling poverty and in building active regional anti-poverty networks, you will be excited about contributing to strategic development and managing and delivering policy and systems changes activities.
With a background in policy and systems change work, you will also bring strong organisational and planning skills with an ability to contribute to a long-term vision for this and Resolve Poverty’s wider work.
Particulars:
Job description:
Regional policy development
Project and line management
An effective team member
Person specification:
Education & Experience
Knowledge & Expertise
Skills & Abilities
Personal Attributes
Resolve Poverty is a not-for-profit organisation that delivers locally and regionally focused anti-poverty activities across the UK.
The client requests no contact from agencies or media sales.
Make a difference through evidence, policy, research and campaigning
Citizens Advice Newcastle is seeking an enthusiastic and experienced Research and Campaigns Manager funded by Millfield House Foundation, to lead our research, policy and campaigning work. The role exists to ensure that the experiences of our clients are used to influence local, regional and national policy and practice, helping tackle poverty, inequality, discrimination and unfair treatment.
Working closely with colleagues, volunteers, clients and external partners, you will gather and analyse evidence, identify emerging issues affecting local people, and develop campaigns that bring about positive change. You will represent Citizens Advice Newcastle within the Citizens Advice network and with stakeholders including local authorities, MPs, universities, NHS organisations and voluntary sector partners.
The client requests no contact from agencies or media sales.
We are looking for an experienced Regional Opperations Lead, to coordination all aspects of the StreetDoctors operations within the Midlands Region and to ensure our programmes are fit for the future.
We are an award-winning national charity which trains over 20,000 young people affected by street violence each year in emergency first-aid, through a team of 250 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing their skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.
As the StreetDoctors lead for the region, you will provide leadership in partnership development, volunteer management, the delivery of training and maintaining quality standards.
The key areas of focus include:
At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We would therefore encourage applications from candidates from diverse backgrounds.
To empower young people through training to keep safe, save lives and be part of the solution to street violence.



The client requests no contact from agencies or media sales.
Digital Service Manager
We are seeking an experienced Digital Service Manager to lead the delivery, governance and improvement of high-volume digital services that support democratic participation.
Position: Digital Service Manager
Salary: £45,000 to £55,000 per annum (FTE)
Location: Remote, UK based
Hours: Full-time
Contract: Permanent
Closing Date: Friday 7 August 2026
About the Role
mySociety is looking for a Digital Service Manager to oversee the day-to-day running and development of its online services, including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.
This is a varied role combining operational service management, user support, governance, risk management and continuous improvement. You will ensure services run effectively, support users, manage complex issues and work collaboratively with teams and stakeholders to improve digital services that create meaningful social impact.
Key responsibilities include:
· Managing complex and high-volume digital services, ensuring excellent user support
· Overseeing escalations, priority cases and rights-based requests including GDPR related matters
· Maintaining policies, processes and governance standards across services
· Managing service risk, reporting and compliance with relevant legislation
· Identifying opportunities to improve user experience and service delivery
· Supporting and developing a User Support Officer and working alongside volunteers
You will join a fully remote, digital-first team, with opportunities to meet colleagues face to face at quarterly team meetings.
About You
You will have experience managing complex digital services and the ability to make effective decisions in fast-moving environments.
You will bring:
· Experience managing user-focused digital services
· Strong understanding of GDPR and information rights requests
· Knowledge or experience of Freedom of Information, media law or online community moderation
· Excellent organisational, problem-solving and communication skills
· Experience improving processes and delivering high-quality services
· The ability to work effectively within a remote and geographically distributed team
You will be proactive, collaborative and passionate about using technology to improve access, participation and positive change.
About the Organisation
mySociety is a small, purposeful charity creating and running digital services that break down barriers to democratic participation. Through its platforms, the organisation helps people access information, engage with decision makers and take action on issues that matter.
The organisation is committed to creating an inclusive team and welcomes applications from people with a wide range of backgrounds and experiences.
Other roles you may have experience of could include Digital Product Manager, Service Delivery Manager, Digital Operations Manager, User Support Manager, Digital Services Lead, Product Operations Manager, Digital Programme Manager.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
We are now recruiting the team that will deliver Crisis at Christmas 2026. This unique project mobilises a huge volunteering effort to provide warmth, companionship and vital services in temporary centres across London to people facing homelessness.
Contract: Fixed term contract from 9 September 2026 to 27 February 2027
Location: Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES - three days per week onsite.
This role will involve working throughout the Crisis at Christmas project, which runs through from the middle of December to the end of January each year. It will involve working on site through Christmas and New Year.
About the role
This role will involve building relationships with current and new corporate donors to ensure we can resource all the material donations we need to run the Crisis at Christmas centres in London. Each year, we source gift in kind donations ranging from food and beverages to clothing, hairdressing equipment and toiletries. This is a varied role that involves researching donors, communicating with large corporate companies, managing volunteers, and running our yearly community donations drive.
About you
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 19 July 2026 at 23:59
Interview date and location: Thursday 30th July – In person interviews held at Crisis’ Canning Town Warehouse
Interview process: Competency-based interview and written task.
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.