Records manager jobs

Help ensure essential goods reach people facing real hardship. Join a small charity with big impact and play a hands-on role at the heart of our operations.

At Goods For Good, we redistributed donated clothing, footwear, bedding and essential items from manufacturers, retailers and industry to charities supporting people in crisis across the UK and around the world. This role is about making that happen, day in, day out.

We’re looking for an Operations & Logistics Supervisor who is practical, organised and motivated by impact. Someone who is happy to roll up their sleeves, keep things moving, and take pride in making sure goods reach the right place, at the right time, in the right condition.

You’ll be part of a small, committed team, with real visibility across the organisation and exposure to all aspects of charity operations. From managing stock and overseeing warehouse activity, to working with volunteers and liaising with charity partners, this is a varied role where no two days are the same.

The role is based in Watford, with regular travel to our partner warehouses in Northampton and Biggleswade. You’ll oversee stock movement across all sites, support consolidation and dispatch, and help ensure our systems, records and processes are accurate and effective. Your work will directly support frontline charities responding to poverty, displacement and crisis.

This role would suit someone who enjoys responsibility, thrives in a practical environment, and wants to see the tangible results of their work. There is also genuine scope to grow the role over time, depending on your strengths and interests.

If you’re looking for a role where your organisational and logistics skills directly contribute to dignity, relief and positive environmental impact, we’d love to hear from you.

About you

Do you want to use your skills to make it possible for people with myeloma to live longer and better lives?  Are you an experienced event organiser looking for a new challenge?  We are looking for someone with event and project management experience who has excellent communication and relationship building skills to join the team responsible for delivering our programme of events. 

You’ll have good negotiation and presentation skills, a focus on detail and the ability to manage a variety of tasks often to tight deadlines.  You will need a thorough understanding of the principles of event management and how to identify and meet the needs of service users through event delivery as well as knowledge of systems for event evaluation and service improvement.

Previous experience of organising digital events and training or facilitating groups would be an advantage but not essential. 

About the role

The Information Events Coordinator will deliver the patient and family myeloma and AL amyloidosis information events programme consisting of face-to-face and online events hosted by the team and held throughout the UK, developing the strategy for the programme and implementing event activity with the aim to increase participation and attendance.

The role holder will organise the planning, coordination and delivery of the information events programme including administration, promotion and marketing, dealing with event logistics and delivery on the day.  You will monitor the associated income and expenditure for the information events programme ensuring that the programme is delivered to budget.

You will also be responsible for organising the planning and delivery of the digital events programme, dealing with promotion and marketing and taking ownership of technical aspects of running online events as well as developing marketing material and a publicity and communications strategy for the information events programme.

About us

Myeloma UK is the only UK charity focused on the incurable blood cancer, myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.  Together, we support, so no one faces myeloma alone. 

We are committed to bringing together the best and brightest people to help us ensure that every person affected by myeloma has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every person living with myeloma, live well, for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change.

Our culture

Wellbeing and staff engagement are at the heart of our culture.  We offer employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working which includes both home and hub-based office working, health plan, employee assistance plan and holiday purchase scheme. We are committed to providing learning and development opportunities for all our employees.

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close on 9am on 16 February 2026 and interviews will be held w/c 23 February 2026. If you are invited for an interview, you will be asked to complete a short pre-interview task.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex

· race

· disability

· age

· sexual orientation

· gender reassignment

· religion or belief

· marital status

· or pregnancy and maternity

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

We are seeking a passionate and organised Volunteer Coordinator to join our dynamic team. This is an exciting opportunity for someone who thrives in a collaborative environment and is committed to making a positive impact. As the Volunteer Coordinator, you will play a vital role in supporting our volunteers, ensuring that our organisation continues to grow and achieve its mission.

Main Duties and Responsibilities

· Volunteer management: Manage the charity volunteers – including befriending services, trip volunteers, corporate groups and any adhoc support.

· Work experience management: Coordinate and manage work experience students that attend the charity.

· Impact management: Work with the team to gather impact required for funders and for advertisement of the charity.

We are looking for a Global Events Manager (Fundraising), to develop and lead a Global Events Strategy for all fundraising-related events including Philanthropy, Mid-Level and Legacy, as well as involvement in wider organisational events, to engage and inspire mid-level and major donors and funders.

This role focuses on high-value donor engagement, rather than mass participation fundraising. You will lead events such as major gift donor receptions, mid-level donor gatherings, legacy supporter events, and occasional internal team away days.

This is a Surrey based Hybrid role with 2 days a week in the office.

The Charity
A passionate charity dedicated to paving the way for a new era where people, wildlife and the planet thrive, with a strategy focused on mobilising a movement and delivering key legislative reforms. The charity offer a range of benefits including flexible working, learning and development opportunities, a generous 10% pension and an employee assistance programme.

The Role
Event Strategy, Planning & Execution Take primary responsibility for coordinating and delivering innovative fundraising events, including in-person and virtual events, that engage and inspire mid-level and major donors globally.

Donor Stewardship Cultivate and maintain strong relationships with mid-level and major donors, providing exceptional stewardship and personalised communication to increase giving through events.

Fundraising Strategy Develop creative event-based fundraising strategies to engage new donors and retain existing ones.

Collaboration Work closely with the Global Fundraising and Communications teams to develop compelling event content and donor engagement strategies.

The Candidate
Proven track record in planning, coordinating, and delivering successful fundraising events, both virtual and in person, with a focus on donor engagement.

Experience in managing mid and major donor portfolios, including cultivation, stewardship, and soliciting gifts.

Experience in managing high-value events, such as gala dinners, donor receptions, and exclusive donor webinars.

Strong written and oral communication skills with the ability to create compelling content for event materials and donor communications.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

About Us:
We are a values-driven organisation committed to improving the lives of adults with complex needs. Our specialist Day Service provides a supportive, person-centred environment where everyone can thrive.

The Role:
We’re looking for a compassionate and organised Transition and Placement Coordinator to support adults as they move into our Day Service. You will coordinate personalised transitions and placements, liaise with families, carers, and external agencies, and work closely with our multidisciplinary team to ensure each individual receives the support they need.

Key Responsibilities:

• Develop and implement personalised transition plans.

• Coordinate pre-placement visits, trial periods, and placement allocations, including transport.

• Maintain accurate placement records and funding agreements.

• Organise reviews and adapt plans based on feedback.

• Act as primary contact for families, carers, and professionals.

• Build strong relationships with schools, social care, healthcare providers, and funders.

• Promote the Day Service and support smooth referral pathways.

Person Specification:

• Excellent communication, organisational, and advocacy skills.

• Experience working with multidisciplinary teams.

• Proactive, detail-oriented, and flexible to changing needs.

• Strong relationship-building and coordination skills.

• Experience with complex needs and adult transitions desirable.

• Proficient in record-keeping and IT systems.

• Person-centred, passionate, and a team player.

Why Join Us:

• Make a real difference in the lives of adults with complex needs.

• Be part of a supportive, collaborative, and values-driven team.

• Work for an organisation that values innovation, person-centred care, and inclusivity.

• We welcome applications from people of all backgrounds.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. 

Team Background

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. 

Scope of Role

The Traineeship will last for 6 months. This role involves gaining practical experience by observing and participating in interviews to understand clients' financial problems, researching options, and helping clients make informed decisions. 

Key Responsibilities

1. Accurate, Effective, and Individually Tailored Advice

Work under supervision to observe and learn how to provide effective debt advice, including interviewing clients, researching options, and empowering clients to make informed decisions. 

2. Detailed Case Records

Assist in maintaining detailed case records, ensuring all work meets auditing and quality standards, and meets funder requirements. 

3. Training and Development

Complete a structured training programme within the six-month period, covering technical debt advice, client management, and financial regulations. . 

4. Teamwork

Be an active member of the team, identifying opportunities for your development and contributing to collective goals. 

5. Travel

Travel across London as required, with occasional travel across the UK. 

6. Other

Undertake additional tasks as delegated by Management.

Person Specification

1. Experience and Skills

• Willingness to work towards obtaining an accredited qualification in debt advice.
• Basic IT and telephone skills, and ability to use an online-based Client Management System (CMS) to deliver advice across multiple channels and maintain case records.
• Ability to give and receive feedback objectively and sensitively.
• Ability to work as part of a team and be open to receiving feedback and learning from others.
• Ability to build and maintain positive relationships with all staff members.
• Excellent written and verbal communication skills.
• Competence in handling sensitive information with discretion and maintaining confidentiality.
• Ability to handle and support vulnerable clients with empathy and sensitivity, ensuring their needs are appropriately addressed.

2. Personal Attributes

• High level of professionalism and integrity.
• Ability to work independently and proactively without supervision.
• Capacity to remain calm and effective under pressure, adopting a “find a solution, no blame” attitude.
• Open-minded, inclusive, and collaborative approach, seeking fresh and alternative perspectives.
• Commitment to empowering others by sharing knowledge and enabling action.
• Strong alignment with Toynbee Hall’s mission, strategy, and values.
• Willingness to participate in training and develop further understanding in areas such as safeguarding.
• Willingness to work from our advice locations to shadow experienced advisors in both face-to-face and call centre settings.

Desirable Criteria

• Previous experience of giving advice (not necessarily debt advice).
• Ability to speak more than one language.

Please download the full Job Description for more details.

Our Benefits

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays)
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan to cover your healthcare needs specified in the Policy

Job Title: Regional Fundraising Area Manager

Location: Home Based covering the North of England, with frequent travel around the region and the UK including our London office and Teenage Cancer Trust units. 

You will be required to attend fundraising events which may take place in the evenings and/or weekends and may occasionally be in areas with limited public transport options therefore we ask that applicants have access to a vehicle and a valid UK driving licence.

Hours: 35 hours per week                             

Contract type: Permanent

Salary: £46,979 per annum 

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• Someone with strong knowledge of Community Fundraising. 

• A strategic leader with a proven ability to grow income and inspire teams. 

• Someone with experience of leading, inspiring and managing a regional dispersed fundraising team to deliver and grow income.

• Someone with experience of leading projects that drives efficiency and continuous improvement of fundraising activities. 

How to apply:

You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role. 

Key dates:

Applications by 07 February 2026, 1st stage interviews on 17 February 2026 online and 2nd Stage interviews on 25 February 2026 (location to be decided).

Help on Your Doorstep

Social Prescribing Link Worker (Part time)

Hours: 3 days a week - one day to be worked on a Friday

Salary: 17,908 (pro rata)

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About Help on Your Doorstep

Help on Your Doorstep, is a pioneering charity working in the London Borough of Islington to improve the health and wellbeing of people and the communities that they live in. Through our Social Prescribing Service, ‘Connect’ outreach and referral service and Good Neighbour Schemes, we support people to thrive in healthier, happier and more connected communities.

At the heart of everything we do is a commitment to build trusted, relationship-based support with individuals and communities.  We work closely with partners who share our vision of tackling the social and health inequalities that affect people across Islington.

________________________________________________________________

About the role

Our Social Prescribing service supports patients referred by GP practices across Central Islington.  Working within a fast, paced, person-centred environment, Social Prescribing Link Workers support individuals to identify what matters most to them and connects with community services, activities and support that improves their well-being and addresses the wider determinants of health.

The service benefits from close collaboration with our Connect service and access to over 120 referral partners, offering a diverse range of opportunities to support residents’ health, wellbeing and independence.

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What You’ll Be Doing

As part of a dedicated team of four Social Prescribing Link Workers, seven Connect service colleagues and external partners working in primary care teams, you will:

· Work with patients referred by GP practices to provide personalised, strengths based support

· Build trusted relationships and support individuals to overcome, social, practical and emotional barriers

· Support people to access community-based services, activities and networks

· Manage a varied caseload, maintaining accurate and timely records

· Work collaboratively with GP practices, primary care teams, colleagues and external partners

___________________________________________________________________________

About You

· Passionate about creating a fairer society and reducing health inequalities

· Have excellent interpersonal and communication skills

· Have experience of providing person-centred or personalised support (paid or unpaid)

· Can work at pace and work across different data-systems and maintain accurate records

· Can manage a caseload in an organised and methodical way

· Are comfortable balancing face to face work with administrative responsibilities

___________________________________________________________________________

For a full job description, person specification and details on how to apply, please go to our website 

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Our Team

You will be part of a supportive and collaborative team of 4 Social Prescribing Link Workers and 7 Connect Service colleagues, GP practices and external partners across Islington.  We value teamwork, reflective practice, and learning from one another to continually improve outcomes for residents.

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The deadline for completed applications is 9.00am on February 23rd 2026. In person interviews will be held on March 5th 2026.

Are you an experienced Regular Giving and Legacy Giving Manager from the Higher Education or Charity seeking a new challenge in a world-leading London university?
 
The Role:
 
Our client is looking to appoint a Regular Giving and Legacy Giving Manager to oversee a sector-leading, multi-channel appeal programme to increase numbers of gifts and donors to the University. Following the launch of this leading universities bold and ambitious strategy they are preparing to launch a comprehensive fundraising campaign. The Regular Giving and Legacy Giving team will play a pivotal role in bringing about a step-change in regular, mid-value and legacy donations to the University.
 
You will oversee and implement the overall strategy and supporter journey for alumni and donors primarily through direct mail, telephone, email and social media.
 
After an internal promotion, an exciting role has arisen with opportunities for the postholder to oversee an award-winning acquisition campaign, a brand-new mid-value programme and a successful legacy marketing programme.  You will be instrumental in building collaboration with the Alumni Engagement team to promote philanthropy and take alumni on a journey to their first gift.
 
This position is based in West London (Central Line) offering a hybrid working pattern of mostly 2 days a week which are Tuesdays and Thursdays, with some requirements to come in 3 days per week when needed.
 
What you would be doing:
 
Working across the Regular Giving & Legacy Giving team, you will oversee supporter journeys for donors, working on cases for support, appeal development and data segmentation. You will have the opportunity to pilot new ideas as well as delivering a mature and sector-leading programme.
 
Working across Advancement, you will build relationships with key internal stakeholders especially the Alumni Engagement team, Major Gift, and Event teams to capitalise on opportunities to embed regular giving and legacy messaging in all University activities.
 
What we are looking for:

• Successful track record, in direct-marketing fundraising in Higher Education or the charity sector
• Proven track record of line management and professionally developing members of staff
• Ability to build strong relationships and collaboration among key stakeholders and teams
• Significant and demonstrable experience of managing and organising projects to agreed budgets, targets and timescales
• Significant and demonstrable experience of developing and evaluating compelling and response driven copy and creative
• Significant and demonstrable experience of interrogating, analysing, manipulating and interpreting large, complex data sets for targeting and segmentation purposes

 
What’s on offer:

• The opportunity to continue your career at a world-leading institution and be part of the mission to use science for humanity.

• Benefit from a sector-leading salary and remuneration package (including 41 days’ annual leave and generous pension schemes).
• Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
• Interest-free season ticket loan schemes for travel.
• Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.

 
Next steps:
 
Please apply today with your CV and a member of the TPP team will be in touch with you if you meet the requirements of this role.  If you haven’t heard back from us within 3 working days then unfortunately your CV hasn’t been shortlisted for this role (you will also receive a notification of this).

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Introduction and Purpose of the post: 

We are seeking an experienced, values-driven Clinical Services Manager to provide clinical leadership, operational oversight, and strategic development for our Talking Therapies for Anxiety and Depression service. 

You will be responsible for ensuring the delivery of safe, effective, high-quality, and culturally responsive psychological therapies, while supporting and developing a multidisciplinary clinical team. 

This role combines clinical leadership, service management, workforce development, and quality assurance, with a strong emphasis on inclusive practice and community accountability. 

Main duties and responsibilities: 

Clinical & Professional Leadership 

• Provide senior clinical leadership across the service, ensuring safe and ethical practice in line with professional, legal, and organisational standards. 

• Maintain oversight of clinical risk, safeguarding, and governance arrangements. 

• Promote culturally responsive, anti-oppressive, and LGBTQ+ affirmative clinical practice. 

Service Management & Development 

• Lead day-to-day operational management of the Talking Therapies for Anxiety and Depression service 

• Oversee access, waiting times, outcomes, and service performance 

• Use data, feedback, and community insight to drive service improvement 

• Contribute to service development, innovation, and funding or commissioning requirements 

Workforce Leadership & Supervision 

• Line manage clinical staff, including therapists, supervisors, and trainees 

• Ensure high-quality clinical supervision, reflective practice, and CPD opportunities. 

• Foster a supportive, psychologically safe, and inclusive team culture 

• Provide training, supervision, guidance, and consultation to other professionals who directly contribute to the formulation and treatment of individual patients, including those in other teams within the organisation.  

Equity, Inclusion & Community Engagement 

• Embed anti-racist, culturally informed, and LGBTQ+ inclusive frameworks across the service. 

• Work collaboratively with community organisations and stakeholders 

• Champion the voices and experiences of ACH, Global Majority, and LGBTQ+ service users 

Personal specification  

The remaining sections outlines what criteria will be used to appoint the suitable candidate.

Criteria are marked as (E) are essential and (D) desirable. (I) would indicate which criteria shall be evaluated at the interview. 

Experience, Knowledge, Skills, Abilities - Values and Motivations: 

Connected: Creating a compassionate and supportive community. 

• Ability to build trusting relationships with staff, service users, and external partners (E, I) 

• Experience of collaborative, multidisciplinary team working (E, I) 

• Strong communication skills, including the ability to engage sensitively across cultural, racial, and LGBTQ+ identities (E, I) 

• Commitment to reflective practice, supervision, and staff development (E, I) 

• Experience of engaging with service user feedback to inform service delivery (E, I) 

• Experience working in partnership with community organisations, voluntary sector, or grassroots groups (D) 

• Lived or professional experience working closely with ACH, Global Majority, and/or LGBTQ+ communities (D) 

• Experience co-producing services or pathways with service users and communities (D) 

Fair:  We strive for equity - no-one's needs should go unmet. 

• Strong commitment to equity, diversity, and inclusion in mental health services (E, I) 

• Understanding of structural inequalities and their impact on mental health and access to care (E, I) 

• Experience delivering or overseeing culturally responsive and LGBTQ+ affirmative psychological therapies (E, I) 

• Knowledge of safeguarding, ethical practice, and clinical governance frameworks (E, I) 

• Commitment to fair, transparent, and supportive people management practices (E, I) 

The  Operations and Volunteer Coordinator is a flexible, part time role and if you are highly organised, enjoy working as part of a small team and making a difference in the local community then this role may be for you. We have three services that we deliver in and around the Winchester area, and this role underpins them all to support and coordinate the charity’s activity.

Friends of the Family Services

• Mum and Young Children's Group which offers group counselling and peer support to mums, whilst their babies and preschoolers are looked after by a team of volunteers.
• 5s to 13s Befriending in which a child aged between 5 and 13 years old is matched with a volunteer who meets them weekly for a year. Time away from chaotic homelives with a positive role model, boosts wellbeing and confidence. Our team provides tailored support to the family. 
• Support for dads - counselling and peer support for dads. 

What you'll be doing

In this role you will be the first point of contact with all of our wonderful volunteers, who are critical to the success of our work.  You will work closely to support the 5s to 13s Befriending Manager and other service leads to ensure smooth delivery of event and training activities. You will also support the wider charitable activity with your strong administrative and operational skills, including organising events, managing our database and general office management. We are continuing to evolve our services within the community, and for the right candidate there is also potential for increased hours in the future.

For further information please refer to our website where you will find a detailed role description and application form.

Role Information

This role reports to the Operations Director, and is part time for 16 hours per week. We offer 28 days annual leave (including bank holidays) plus 3 days over Christmas. The salary is a FTE equivalent of around £27,300. We are a small, flexible team who are passionate about what we do. Hybrid working is available with weekly attendance in the office.

We look forward to hearing from you. 

JOB PURPOSE

This role sits within The Passage Housing Needs Service (HNS) team. It will provide brief interventions to support individuals who have been placed into accommodation by the HNS team to settle into and sustain their tenancies. The post holder will work holistically to assist individuals to address issues that are impacting on their ability to sustain their accommodation on a time limited basis and will link them into services in their local areas for ongoing support in order for them to gain independence and integrate into their new communities.

MAIN TASKS

• To provide support to individuals who are moving into their new private rented sector accommodation where appropriate and needed. This can include setting up utilities, council tax among other things.
• To support individuals accommodated by the HNS team, in a brief solution focused manner, to find solutions to their housing, benefits, health and other issues when they arise, referring clients to support services, liaising with these, and following up in a timely manner.
• To establish and develop positive and constructive working relationships with a range of services and agencies across London boroughs that can provide support to our clients ensuring the best possible outcomes for them.
• To draw up psychologically informed action plans for clients ensuring they are person centered and taking into consideration the clients’ views.
• Support HNS Workers to complete exit questionnaires to gather feedback and promote co production with the individuals the team supports.
• To ensure that any health and safety and safeguarding concerns are reported appropriately using the correct systems.
• To assess any risk to clients, the environment and staff, record and communicate any risks identified using appropriate channels in the Passage.
• To ensure accurate and timely record keeping using the Inform database as well as client files and ensure all record keeping and information sharing is kept securely in line with Data protection.

GENERAL RESPONSIBILITIES

• In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
• To participate in internal/external meetings as required, including Reflective Practice, and attend training events, conferences and other functions as necessary.
• Support The Passage Resource Centre operations by undertaking shifts as required.
• To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.
• To ensure that all The Passage policies and procedures are being adhered to.
• To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
• To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage1. 
• Undertake any other duties that may be required which are commensurate with the role.

EXPERIENCE 

E1 Experience of providing tenancy support to vulnerable individuals.

E2 Experience of working with and advocating for vulnerable people who present with complex support needs in a person centered and psychologically informed manner.

E3 Experience of working collaboratively with voluntary and statutory agencies to deliver a service.

E4 Experience of establishing relationships and working with a wide range of stakeholders and liaising with support agencies.

E5 Experience of obtaining grants, local support payments and benefit payments

E6 Experience of record keeping using databases 

E7 Experience of managing conflicting priorities 

KNOWLEDGE

K1  Knowledge of how to work with clients within a psychologically informed framework

K2 Knowledge of the issues which contribute to homelessness and challenges with maintaining a tenancy

K3 Knowledge of risk and incident management in a psychologically informed manner

K4 Knowledge of welfare rights and how they impact on our client group

K5 Knowledge of resources, and other services supporting vulnerable people, and how to access them to obtain a positive outcome for our clients 

Bookkeeper, L'Arche UK
 
ABOUT THE ROLE
 
Hours of work: 37.5 hours per week
Salary: £30,159.60 per annum (plus London Weighting if applicable)
Reports to: Finance Lead
Place of work: Hybrid with 3 days a week in our office in London or Keighley (Yorkshire)
Contract type: Permanent, Full time
Closing date: Sunday, 1st February 2026 at midnight
 
Notes: This position does not offer visa sponsorship.
 
Main purpose of the role

Following a period of financial transformation, we are seeking a highly experienced Bookkeeper to join our team. The successful candidate will be responsible for providing accurate and timely financial information to both the Finance Team and the wider Community. 
 
The Bookkeeper will:

• Prepare weekly bank reconciliations, investigating and resolving reconciling items prior to month-end close;
• Process and maintain petty cash reconciliations, credit card transactions, cheques, and paying-in slips, ensuring all receipts are accurately recorded in the accounting system;
• Process weekly purchase ledger invoices and payment run;
• Process donations, grants, legacies and other income, allocating incoming payments to invoices;
• Maintain accurate and up-to-date financial records and ensure compliance with internal controls, financial policies, and audit requirements;

 
Key essential criteria

• Proven experience in a bookkeeping role;
• Advanced knowledge of Excel;
• High level of competence in MS Office;
• Knowledge of Business Central finance software (MS Dynamics) or equivalent experience;

 
This role is subject to a DBS criminal record check. 
 
You can find more details about L'Arche on our website.
 
Discover what makes L’Arche a rewarding place to work—explore our employee benefits on our website.
 
A full job description and person specification can be found in the Recruitment pack.
 
To apply, please submit your CV and answer the questions from our online application form.
The closing date is: Sunday 1 February 2026 at midnight
In-person interviews will be held on Thursday 12 February 2026 at Romero House, London. 
 
We encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.

We also reserve the right to close the advert early if we receive enough suitable applications.
 
Please also read our privacy notice for job applicants.
 
REF-226 051

 “If I could shout from the rooftops about Spoons, I absolutely would. They have been invaluable in providing us with any and every support we could imagine we’d need. They have given us everything from trauma counselling to lifelong friends to just listening when I’m having a bad day. I can’t thank them enough for being the only service throughout this journey that has not let us down at all. I can’t explain how much of a lifeline it’s been through the first year of my son’s life.” [Parent]

Spoons is a charity dedicated to supporting families through neonatal care. Their sole aim is to facilitate a community where families who have experienced neonatal care, can come together and feel safe in sharing their experiences and supporting one another. Do you want to form part of the team that support families just like this one?

The charity was founded in 2015 by Kirsten Mitchell, after she sought support from other parents she met on the neonatal unit. Spoons evolved from the acronym: Supporting Families of Oldham Neonates and over the past 10 years they have continued to grow and now support thousands of families across Greater Manchester.

With an inspirational history, and exciting future ahead, we are delighted to be partnering with this wonderful charity to find them a Fundraising Manager, someone to lead on income generation at this pivotal time.

The Role

The Fundraising Manager will lead on the delivery of a sustainable and diverse fundraising strategy. The main responsibilities will include:

• Developing and delivering a fundraising strategy and annual income plan.
• Growing sustainable income across all fundraising streams, predominantly Community, Individual Giving and Events.
• Building, nurturing and stewarding supporter relationships.
• Storytelling and communicating impact via social media, digital campaigns, supporter communications and community fundraising materials.

The Person

We are looking for a self-motivated, ambitious individual with a proven track record of delivering income from individual giving and community and events fundraising. The person should also have knowledge of other fundraising income streams. Additionally, you should have an understanding of fundraising regulations, GDPR, and a keenness to keep abreast of fundraising best practice.

Perhaps most importantly, you should be excellent at building relationships with a variety of stakeholders. You must be organised, driven and resilient, and able to multitask effectively in this varied and interesting role. We are also looking for candidates who are creative with the ability to write compelling communications including social content, campaigns and proposals.

This role is a wonderful opportunity to build on previous success and shape the future of fundraising for Spoons to make a real difference to the families this charity supports.

Why Spoons?

Spoons is often described as “a guiding light” and “a lifeline,” and NHS colleagues say that without Spoons, parents’ experiences on neonatal units would be significantly harder.

Joining the small, but mighty, team at Spoons provides a unique opportunity to become part of something incredible, something that will continue to help families across Greater Manchester at a time they need it more than ever. Not only is the team at the Spoons passionate about the work it does, but also puts huge emphasis on creating a positive working culture that supports staff and makes them feel valued in their roles. With a caring, supportive and ever changing working environment you will also receive a generous holiday allowance, a flexible working culture with sensible work-life balance and access to a range of professional development opportunities.

Is ensuring every family in Greater Manchester affected by neonatal care has the compassionate support they need something you feel passionately about? If so, we would love to hear from you.

Please note that this role requires an enhanced DBS. While this position is hybrid, it will require you to be based out of the charity’s offices in Bury at least once a week and will involve travel around the North West region. Due to requirements to travel for this role, you must have a driving license and access to a vehicle.

If this sounds like the type of role and charity that could suit the next phase of your career, then do get in touch. To register your interest please apply here, or for more information contact Charlie, Leanne or Jen at Charity Horizons.

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.