Recruitment jobs

We are Anthony Nolan. We unite people and science – matching stem cell donors to those in need of transplants and treatments and growing our world-leading stem cell register, so everyone can find the lifesaving match they need.

Thanks to Shirley and Anthony Nolan, our register of almost a million potential donors, our cell and gene therapy research and our expertise in stem cell transplants, we currently help four patients a day in need of a transplant, giving more people another chance to live.

Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.

If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.

We are looking for a Senior Events Manager to join our Fundraising team.

Please be aware that this opportunity may close prior to the advertised date. Interviews are to be conducted on a rolling basis, so if this position is of interest, please be sure to apply at your earliest convenience.

Title: Senior Events Manager

Salary: £44,000 - £46,000 per annum

Contract: 12-month fixed term (maternity cover)

Hours: 35 per week (standard Anthony Nolan working hours)

Location: Hybrid, with head office in Hampstead, London

Job Summary

This role is positioned within our Challenge Events sub-unit, working to generate fundraising through maximising Anthony Nolan's presence at third-party sporting events including but not limited to the London Marathon, Great North Run, and London Landmarks. Direct experience working with similar events is highly desired.

• Significant challenge events fundraising experience, working effectively with high level supporters (or equivalent relationship focused fundraising)

• Experience of meeting and exceeding targets and demonstrable fundraising success

• Experience of a coaching style of line management or support to achieve agreed goals

• Ability to work with senior managers and cross-team to collaborate on shared projects and goals

• Experience of managing complex plans and budgets, doing monthly reconciliations and quarterly reforecasts

• Marketing expertise to help grow existing events keep innovating our approach to acquisition

• Excellent interpersonal and communication skills to build relations with a range of senior internal and external stakeholders

• Excellent understanding of fundraising best practice within an events and marketing context

What’s in it for you?

• A competitive salary

• 27 days annual leave (pro rata), pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme

• A stimulating work environment full of opportunities to learn and develop

• Life Assurance of four times annual salary

• Travel season ticket loan, Cycle to work Scheme

• And more! (further details on our Life at Anthony Nolan page)

Please check out the full job description hyperlinked here on the advert within our careers page, or attached to this advert, and you can read more about what to expect on the Our recruitment process page.

Please note: We encourage you to apply as soon as possible – this advert may close early if we receive a high volume of strong applications.

Release your remarkable, join our team and give someone another chance to live.

Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.

All applicants must be able to demonstrate the right to work in the UK.

We are The Bike Project, a charity that collects second-hand bikes, refurbishes them and donates them to refugees and people seeking asylum in the UK. That brings better health, freedom and independence to people rebuilding their lives in the UK. That’s vital when many are living on less than £10 a week.

A bike links people to essential services, including foodbanks and legal advice, as well as the local community. 

About The Bike Project

The Bike Project is an award-winning charity which refurbishes second hand bikes and donates them to refugees.  We were founded in 2013 by, Jem Stein, after he struck up a friendship and found a bike for Adam, a Darfuri refugee who had fled his home in Sudan after war broke out.

The Bike Project has grown into a national operation with new CEO, hundreds of volunteers, a team of committed staff, an online bike shop and two workshops, one in London and one in Birmingham.

To date we have supported over 15,000 refugees and people seeking asylum by giving them a second-hand bike. In addition, we have supported hundreds through our programmes designed to build confidence and build friendships in the local community.

We are now working towards our ambitious goal - that every refugee, wherever they are, can access the transformative power of a bike. Alongside this, we are strengthening our processes and procedures to ensure we are work efficiently and sustainably.

To help us do this we need people that are full of ideas, who love problem solving and are not afraid to suggest new ways of doing things to achieve the best possible results for our community.

 Role and Responsibilities

This role will suit someone who can adapt or work in a fast-paced environment, who can prioritise activities based on the expected amount of income they generate.

As Fundraising Officer, you’ll play a key role across a wide range of fundraising activities, including supporting Trusts and Foundations grant applications, managing our challenge events programme, leading DIY fundraising initiatives, assisting with individual giving appeals, delivering supporter events, and ensuring high-quality donor stewardship. You’ll work closely with colleagues to engage supporters, drive income, and maintain accurate records in Salesforce.

Skills and Qualiifcations 

We’re looking for a proactive Fundraising Officer with strong digital skills and experience using fundraising platforms such as Raisely. You’ll have a track record in campaign delivery, event management, and donor communications, with excellent copywriting skills and the ability to adapt messages for different audiences. Previous fundraising experience is essential, along with the ability to take initiative and work independently to achieve results.

Location

Hybrid - At least two days per week on site in our London office (Brixton) and Deptford workshop, the remainder of your hours can be worked remotely. 

Benefits

As a team member at the Bike Project you’ll enjoy a fantastic benefits package, including extended family leave, a standard holiday allowance starting at 25 days and increasing with each year of service, access to the Reward Hub, and an Employee Assistance Program.

Flexible work schedule: (role dependant)

Further Information and How to Apply

To apply for this position you must be able to prove your right to work in the UK.

Diversity, equity and inclusion are at the heart of what we value as a Charity.  The Bike Project is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law.

Our hiring team are happy to support with any reasonable adjustments that are needed within the recruitment process.

Interview stages – We will conduct first-stage interviews, followed by an assesment stage. 

Provisional interview dates: Tuesday 30th June and Wednesday 1st July.

Closing date: Midnight on 20th June

To request an informal chat about the role please contact us via our website.

We are looking for an experienced and driven fundraiser with strong leadership skills to play a pivotal role in contributing income for Moya Cole Hospice. This is an exciting opportunity to lead, engage and inspire a committed fundraising team across a range of disciplines.

You will grow support through motivating the team to give excellent stewardship of supporters, effective promotion of fundraising initiatives and building a strong and sustainable volunteer network within the community. You will be passionate about engaging supporters and empowering your team to maximise opportunities that make a real difference to the patients and families we care for.

Working collaboratively across the organisation, you will liaise closely with communications and trading colleagues and build strong relationships with staff across all hospice sites. You will partner with the Fundraising Appeals & Operations Lead to ensure robust administrative and financial processes underpin activity, and work alongside the Innovation & Digital Fundraiser to keep approaches relevant and forward-thinking. With the opportunity to deputise for the Head of Fundraising when required, you will be at the heart of our fundraising success, helping to safeguard and grow vital income streams that support the hospice’s essential work.

Job Title

Fundraising Manager

Location

Cross-Site

Salary

Hospice Band 6 – £39,959 – £48,117 pro rata (Competency Based Framework)

Hours

Full Time – 37.5 Hours Per Week

Contract

Fixed Term – 12 Months

Introduction

At Moya Cole Hospice, there’s one thing that motivates us and that’s providing excellent care and support to those living with or affected by life-limiting Illnesses. We’re continuously developing our plans for delivering outstanding person-centered care that is innovative and evidence- based and to ensure Moya Cole is in the best shape possible for future generations. You’ll be challenged, inspired and empowered to help us achieve our purpose and to play your part in making a difference.

The Role

The Fundraising Manager will: 

• Manage a team of fundraisers to deliver growth and diversification of fundraising across community, corporate, events and philanthropy income streams
• Deliver Income in line with the budget as agreed with the Head of Fundraising
• Work closely with the Fundraising and Communication team to ensure activities are maximised.
• Deliver inspiring team meetings, workshops and training to develop the skills of the fundraising team.
• Ensure effective use of the organisation’s fundraising database by all staff to provide effective information and comply with regulatory requirements.
• Build relationships with key internal and external stakeholders.
• Attend networking events and meetings with potential donors
• Promote effective management of the health and safety of all staff and volunteers involved in fundraising activity, including the preparation of risk assessments
• In conjunction with the Innovation and Digital Fundraiser facilitate the testing of new platforms for fundraising which will increase and sustain income and the visibility of hospice fundraising within communities.
• To work with non-fundraising teams across the hospice to ensure promotion of fundraising activity, excellent supporter care and knowledge of hospice activities.
• To work closely with the Communications team to ensure that supporter stories are shared with the wider public and community events are promoted effectively.
• To plan work to inform and facilitate the achievement of the budget and maintain thorough record keeping in line with Moya Cole Hospice and Fundraising Regulator policies and guidelines.

Requirements

The Fundraising Manager will have: 

• Educated to degree level or equivalent relevant experience; substantial practical fundraising experience is essential
• Significant, hands-on experience of delivering successful fundraising across multiple income streams in the UK charity sector (including community, corporate, events and philanthropy), with the capability to lead across all areas
• Proven track record of leading, motivating and developing teams, including effective management of people processes, to deliver strong results
• Demonstrate strong IT capability, including Microsoft 365 (particularly Outlook, Teams, OneDrive, Excel and PowerPoint), with the ability to produce high-quality progress reports and presentations
• Experience of using Raiser’s Edge or similar CRM systems to support fundraising activity, data management and reporting
• Manage budgets effectively, including forecasting, financial performance monitoring and income planning
• Proven ability to analyse and interpret data, produce performance reports, and use insight to inform decision making and drive income growth, including developing robust strategic business cases and reporting to senior stakeholders
• Fully conversant with legal and regulatory requirements relating to fundraising, including the Code of Fundraising Practice, data protection and information governance, ensuring compliant and ethical practice
• Lead the recruitment of staff and oversee the effective recruitment, engagement and management of fundraising volunteers
• Ability to travel independently as required for the role, including cross-site working and attending events
• Work collaboratively with other members of the fundraising team and wider hospice for the benefit of supporters and the hospice
• Be highly motivated and have the ability to work autonomously
• Take initiative and make decisions.
• Demonstrate energy, enthusiasm and flair to work hard and achieve ambitious targets.
• Build strong relationships with individuals and key stakeholders
• Demonstrate excellent team working skills
• Manage workload under own initiative with support of Line Manager
• Show commitment and motivation to the purpose of the hospice
• Be creative and innovative using technology to maximize income opportunities.
• Demonstrate a commitment to equal opportunities and diversity
• Show a flexible approach to work and be able to work out of hours as required

Key Benefits

• 35 days annual leave rising to 37 after 5 years and 41 after 10 years (inc. bank holidays, pro rata for part-time employees)
• Buy an additional week annual leave (pro rata for part-time)
• Heath cash plan
• Contributory pension scheme up to 7% matched contribution (or the ability to continue with a previously held NHS pension (subject to making contribution’s into the scheme in the previous 12 months)
• Life cover
• Free parking
• Discounted meals on site
• Meaningful work, making a difference in the lives of others
• Opportunity to develop your leadership skills within a structured development framework
• IIP Platinum employer creating the right environment for everyone to thrive and reach their potential

How to Apply

If you would like to contribute to making a difference for a much-loved charity, we’d love to hear from you.

Applicants must be authorised to work in the UK. We are not able to offer sponsorship at this time.

The successful candidate will be subject to a DBS Check at the level appropriate to the role, the cost of which is covered by the hospice. Any post holder within the organisation will be expected to undertake safeguarding training appropriate to their role and adhere to safeguarding policies and procedures. All staff must work in accordance with their statutory roles and responsibilities in relation to safeguarding in accordance with the Working Together to Safeguarding Children 2023, The Care Act 2014, and Prevent Duty 2015.

Timescales

We reserve the right to close and interview prior to the dates outlined below.

Closing date: 3rd July 2026

Interview date: 14th July 2026

The overall purpose of the role is to lead and coordinate meaningful participation and engagement opportunities for children, young people and adults to shape services, influence decision-making and ensure the voices of lived experience are central to organisational development. The postholder will support in designing, delivering and evaluating initiatives that build trust, inclusion and empowerment.

Main Responsibilities

• To co-ordinate and provide safe spaces for children, young people and adults to participate in user- led activities and projects.
• To be a key link between children, young people and adults within our participation service and staff, making sure their voices and experiences are heard.
• To recruit and engage children, young people, and adults, to enable them to feel comfortable to join our Participation service.
• To support the Head of Voice, Participation & Engagement to develop opportunities for children, young people, and adults to be actively involved throughout the organisation.
• Lead and facilitate small scale participation projects.
• To maintain records of all interactions with stakeholders, using Salesforce.
• To be able to work flexibly, including regular evening and occasional weekend work in response to participants availability.
• Support the Head of Voice, Participation & Engagement in planning and facilitating forums.
• Work with people with lived experience of bereavement to create meaningful content and service recommendations.
• Work across the organisation sharing, promoting and training in best practice in participation.
• To assist in planning, organising and delivering participation events (virtually and in-person).
• Ensure that a range of voices are heard, with particular focus on EDI.
• Ensure the safety and wellbeing of members of the participation service through adherence to the organisation’s safeguarding policy and practice.
• Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements.

Communication and Relationships

• Develop and maintain trusted relationships with children, young people, families, adults, and stakeholders to create safe and inclusive spaces for participation.
• Facilitate group and one-to-one engagement sessions using creative and accessible methods to ensure diverse voices are heard and valued.
• Collaborate with internal teams, including service delivery, communication, marketing and fundraising to embed participation principles across all areas of work.
• Represent the organsiation externally at meetings, events and networks, sharing insight from lived experience to inform sector-wide learning.
• Translate feedback and participation outputs into clear reports, presentations or creative formats that inform decision-making.
• Demonstrate empathy, confidentiality and active listening when engaging with individuals or groups who may have experience loss and trauma.
• Establish excellent internal working relationships with peers and colleagues.
• Model the values and culture of the organisation in interactions and relationships at work.
• Adapt communication style and approach to suit the needs, preferences, and emotional states of children, young people and adults, including those with neurodiverse profiles or communication difficulties.
• Provide clear, compassionate explanations of support options, safeguarding procedures, and next steps to children, young people, adults and families.
• Maintain professional boundaries while fostering a safe and supportive environment for children, young people and adults.
• Respond to challenging or emotionally charged situations with sensitivity, professionalism, and a focus on empathy and support.
• Ensure accurate and timely documentation of communications and decisions in line with organisational policies and data protection regulations.

 Knowledge, training and experience

• Proven experience in youth participation, community engagement, co-production, or related areas, ideally within charity, education or health and social care sector.
• Understanding of participation frameworks, rights-based approached and trauma-informed practice.
• Demonstrate a good understanding of grief, loss, trauma, child development, and the psychological and social impact of bereavement on children, young people, families and adults.
• Experience in facilitating groups, workshops, and creative engagement activities both in-person and online.
• Ability to translate engagement insight into practical feedback and recommendations
• Adhere to legislation and statutory guidance related to Safeguarding Children and Young People, Safeguarding Adults, and the Mental Capacity Act.
• Participate actively in clinical supervision and reflective practice to ensure safe, ethical, and effective service delivery.
• Contribute to the development and sharing of knowledge within the team by supporting training, mentoring, and peer learning opportunities.

Analytical and judgment skills

• Ability to gather qualitative and quantitative feedback and identify key themes, trends, and areas for improvement.
• Exercise sound judgement in managing sensitive information, ethical boundaries and participant confidentiality.
• Assess engagement risks and implement appropriate boundaries and referrals in line with safeguarding policies.
• Critically evaluate participation initiatives and contribute to evidence-based practice through reflection, evaluation tools and reporting.
• Balance organisation priorities with participant needs, ensuring representation remains authentic rather than tokenistic.
• Ensure accurate, timely, and meaningful data recording and reporting to inform practice, service evaluation, and organisational performance monitoring.

Planning and organisational skills

• Plan, coordinate and deliver participation activities, forums and events with clear objectives, timelines and outcomes.
• Support the development of annual participation calendars or frameworks as needed.
• Manage competing priorities across multiple projects, ensuring timely communication with internal teams and external partners.
• Maintain accurate records, consent forms and participation data using appropriate digital systems.
• Support logistical arrangements including venue booking, accessibility adjustments, transport and safeguarding measures.
• Contribute to strategic planning by identifying emerging themes, opportunities for partnerships and areas for innovation.
• Provide cover and support for participation and engagement team members during periods of absence or high demand.
• Demonstrate self-awareness and reflective capacity, using supervision and peer support to sustain personal wellbeing and professional effectiveness.
• Contribute to the development of efficient, evidence-based practices by supporting team planning, service evaluation, and continuous improvement initiatives.

Person Specification

Essential

• Minimum 3 years’ experience of working with children and young people or adults in health, social care, youth, community or education setting
• Experience of advocating for the interests of children, young people or vulnerable adults or individuals from ethnically diverse communities
• Strong written and oral communication skills, with experience of tailoring these to a wide range of audience
• Excellent communication and interpersonal skills, with the ability to engage sensitively with children, families, and professionals while maintaining professional boundaries at all times
• Experience of facilitating participation groups both in person and online
• Knowledge of different facilitation approaches and methods
• Demonstratable experience of safeguarding children, young people and vulnerable adults and an ability to practice in a way that promotes this
• Experience of building trusting relationships with children, young people, and adults creating safe space
• Passion for the power of Voice and Lived Experience
• Understanding of the challenges that participation work can present, and experience of how to overcome this
• Ability to work collaboratively within a team and with external organisations
• Emotional maturity, stability and resilience with a strong commitment to self-care and the ability to seek support and guidance when difficulties arise in the course of work
• Strong IT skills, including confidence in using multiple IT systems

Desirable

• Experience of working in bereavement sector

Benefits

• 25 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
• TOIL for our hours work.
• Contributory pension scheme.
• Company sick pay.
• Employee Assistance Programme.
• Life assurance.
• Training loans.
• Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 16th June 2026 at midnight

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Please refer to our recruitment pack for further details on the interview process.

The Training Trainer supports the Training Manager in the design and delivery of specialist, evidence-informed trainings programmes for professionals supporting bereaved children, young people and parents across health, social care, community, voluntary and private sectors.

Using trauma-informed, evidence-based content delivered through both digital platforms and in-person, the role ensures professionals have practical tools to identify, respond to, support and/or refer bereaved children, young people and parents.

Main Responsibilities

• Working collaboratively with the Training Manager, external facilitators and the team’s administrator to co-ordinate training requests responses.
• Working with the Training Manager and colleagues, support the design of training programmes tailored to the needs of the training delegates.
• Deliver the organisation’s professional training packages online and/or face-to-face as required.
• Work with the team to ensure efficient flow of processes and procedures.
• Research key areas in need of bereavement training packages.
• Be an ambassador for the need for bereavement continued professional development and training across all health, social care, community, voluntary and private sector professions.
• To form key relationships with individuals and organisations to promote off-the-shelf training as well as bespoke trainings.
• To work with the team to develop new training programmes and content.
• Work with the Marketing and Communications Team to promote training programmes.
• Collaborate with the team to develop and review feedback framework to evaluate the training.
• Use feedback to improve the current training offer and identify gaps.

 Communication and Relationships

• Build and maintain effective relationships with health, social care, community, voluntary and private sector professionals across the UK.
• Act as an ambassador for key training programmes, promoting values of empathy, inclusion and best practice in bereavement support.
• Collaborate closely with the Training Manager, colleagues and the Training Administrator to co-ordinate training requests and ensure a seamless client experience.
• Engage with internal teams, including Marketing and Communications, to publicise training offers and strengthen audience reach.
• Work proactively to establish and nurture key relationships with external networks, commissioners, and organisations to increase awareness and uptake of training programmes.
• Communicate sensitively and confidently when delivery content that may evoke emotional responses, ensuring a safe and supportive training environment.
• Demonstrate and promote the organisation’s values and culture through all forms of communication, behaviours and professional relationships.

Knowledge, Training and Experience

• Strong presentation, facilitation and communication skills, adaptable to a variety of audiences.
• Contribute to the creation of bespoke training programmes or training sessions as well as to the development of new training packages.
• Develop and adapt training content for both in-person and digital delivery using a variety of digital platforms.
• Demonstrate a robust understanding of grief, loss, trauma, child development, and the psychological and social impact of bereavement on children, young people, and adults, including families.
• Demonstrate a high level of understanding of the organisation’s evidence-based tiered service model.
• Participate, and where appropriate, lead on training consultations to formulate an assessment of training needs.
• Use outcome measures and/or feedback tools to monitor progress, evaluate the impact of delivery, and reflect on own practice.
• Adhere to legislation and statutory guidance related to Safeguarding Children and Young People and Safeguarding Adults at all times.
• Participate actively in clinical supervision and reflective practice to ensure safe, ethical, and effective delivery.
• Contribute to the development and sharing of knowledge within the team by supporting training, mentoring, and peer learning opportunities.

Analytical and Judgement Skills

• Assess training needs through consultation, feedback and sector research to inform targeted content development with the support of the Training Manager.
• Evaluate participants’ feedback systematically to review the quality, relevance and impact of training’ identify areas for improvement and gaps in provision.
• Exercise sound judgement when responding to sensitive disclosures or emotionally charged discussions during training, ensuring appropriate support and signposting.
• Apply analytical thinking to review emerging issues in bereavement, end of life, palliative care, mental health and wellbeing, to guide future training design.
• Recognise and manage situations that involve ambiguity, uncertainty, or emotional intensity, drawing on supervision and established frameworks for professional support.
• Apply a trauma-informed and developmentally appropriate lens to training development and delivery, ensuring sensitivity to cultural, social, and contextual factors influencing grief.
• Ensure accurate, timely, and meaningful data recording and reporting to inform service evaluation, and organisational performance monitoring.

Planning and organisational skills

• Prepare thoroughly for assigned training sessions, ensuring all materials, technology and resources are ready in advance.
• Deliver training sessions to time and quality standards, managing transitions between content, activities and Q&A smoothly.
• Deliver a suite of training packages online and/or face-to-face as required, adapting content to meet specific delegate needs as needed.
• Contribute to the design and maintenance of robust systems and workflows that support the smooth flow of processes from enquiry to evaluation.
• Research new areas of bereavement training need and contribute ideas for the development of new programmes and resources.
• Collaborate with colleagues to maintain and refine the evaluation and feedback framework, drawing on insights to drive continuous improvement and suggesting improvements to the training offer.
• Manage time effectively across multiple projects and priorities, working flexibly to delivery high quality outcomes within deadlines.
• Maintain accurate, up-to-date documentation in accordance with confidentiality, data protection, and statutory requirements.
• Demonstrate self-awareness and reflective capacity, using supervision and peer support to sustain personal wellbeing and professional effectiveness.
• Provide cover and support for team members when needed.

Qualifications & Training

Essential

· Relevant professional qualification in working in education, training or learning

· Evidence of ongoing professional development and commitment to continuous learning

· Training in bereavement, grief and trauma informed practice

Experience

Essential

· At least three years’ recent experience (in the past six years) of delivering training to professionals

· Experience of facilitating group work

· Experience of planning and designing training programmes

· Experience of liaising with and working alongside organisations that support children, young people and/or adults

· Experience of working with vulnerable communities

· Experience of delivering training using a digital platform

· Demonstrable experience of safeguarding children, young people and vulnerable adults and an ability to practise in a way that promotes this

· Experience of working collaboratively with multi-agency professionals

Desirable

· Experience of working within a bereavement, palliative care of mental health setting

· Experienced in using outcome measures to evaluate practice

Person Specification

Skills & Knowledge

Essential

• Demonstrate a strong understanding of bereavement, grief, loss, trauma, and their psychological and developmental impact on children, young people, parents and families
• Knowledge of current research, theories, national frameworks, and NICE guidance related to bereavement and children’s mental health
• Empathetic, compassionate approach
• Proven ability to design, deliver and adapt bereavement training effectively through digital platforms, maintaining engagement, safety and impact
• Excellent communication and interpersonal skills, with the ability to engage sensitively with stakeholders while maintaining professional boundaries at all times
• Consulting mindset with the ability to quickly assimilate information and to translate this into potential solutions and ways of working
• Awareness of safeguarding legislation, policies, and procedures
• Understanding of information governance, confidentiality, and data protection requirements
• Understanding of equality, diversity, and inclusion within practice
• Emotional maturity, stability and resilience with a strong commitment to self-care and the ability to seek support and guidance when difficulties arise in the course of work

Benefits

• 25 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
• TOIL for our hours work.
• Contributory pension scheme.
• Company sick pay.
• Employee Assistance Programme.
• Life assurance.
• Training loans.
• Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 16th June 2026 at midnight

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

For further details on the interview process, please refer to our recruitment pack.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham.

Sounds great, what will I be doing?

This role involves empowering clients to manage their health, wellbeing, and independence by identifying strengths and achieving goals in partnership with subcontractors. You'll support their engagement with community professionals, clearly explain service pathways, and co-produce group activities and peer networks. Responsibilities include promoting client safety and participation, maintaining accurate records, and ensuring confidentiality. You'll assist with tenancy management, including rent collection, arrears, and voids, while helping clients build independent living skills. Working flexibly within the team, you'll  also support health and safety, property maintenance, budgeting, and efficient use of resources under the Team Leader's direction.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring a good understanding of health and safety within an accommodation-based setting, with the ability to monitor and maintain the safety and security of a supported housing service and report maintenance issues appropriately. You will have experience supporting individuals with mental health needs, alongside a basic knowledge of housing management, including maintenance and repairs. Strong literacy, numeracy, and IT skills are essential, enabling you to produce clear written communication and maintain accurate records. You will also demonstrate a solid understanding of safeguarding and the ability to respond to concerns appropriately.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

This fantastic charity works with people from all backgrounds to support communities, strengthen families, and advocate for positive change. For well over a century, it has been making a meaningful difference in the lives of people around the world through a community-led approach to tackling poverty, injustice, and violence. What began as a simple idea has grown into a global network of members and supporters, creating lasting impact across many countries.

The Fundraising team is at the heart of powering this fantastic charity’s work across the globe. From supporting local fundraising initiatives across Britain and Ireland to helping drive income for life-changing international programmes, the team plays a key role in turning generosity into impact.

Working closely with colleagues across membership and communications, the team is always looking for fresh ways to connect with new audiences, inspire supporters, and grow a vibrant community of people who want to make a difference. As the organisation enters an exciting new chapter, there’s a real opportunity to build momentum, spark new ideas, and help expand the reach of a charity that continues to change lives around the world.

What you’ll be doing:

- Lead and deliver innovative multi-channel fundraising campaigns that grow income, engage new audiences, and maximise support across individual giving, community fundraising, legacy, and in-memory programmes.

- Champion a test-and-learn approach, using data, insight, and supporter feedback to enhance the supporter experience, strengthen engagement, and drive long-term value.

- Oversee the creation of compelling fundraising appeals, campaigns, and impact-led communications, working collaboratively with internal teams and external partners.

- Develop and deliver integrated supporter and membership journeys that boost acquisition, retention, conversion, and regular giving.

- Lead, support, and develop fundraising team members while ensuring excellent supporter care and smooth operational processes that create a positive supporter experience.

- Use Microsoft Dynamics and performance reporting to inform decision-making, identify opportunities, and support sustainable fundraising growth.

About you:

- Proven experience developing and delivering successful fundraising strategies, managing multi-product programmes, and overseeing budgets to achieve sustainable income growth.

- Extensive expertise in individual giving, supporter acquisition, and multi-channel fundraising, with a strong track record of creating engaging supporter journeys and growing fundraising performance across digital and traditional channels.

- Experience developing legacy, in-memory, and community fundraising programmes, supported by excellent supporter stewardship and relationship-building skills.

- Strong analytical and technical capability, including the use of CRM systems such as Microsoft Dynamics to deliver targeted campaigns, supporter segmentation, performance reporting, and data-driven decision-making.

- Good understanding of the opportunities and challenges of fundraising within complex organisations, including membership-based or geographically dispersed structures, with experience in the charity sector highly desirable.

- Up-to-date knowledge of fundraising regulation, compliance, and best practice, combined with proven people management skills and the ability to motivate, develop, and support high-performing teams.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

East Kent IPS Employment Service Manager

Location: East Kent (Thanet, Folkestone, Hythe & Romney Marsh, Canterbury, Dover, Deal, Ashford)
Hours: 21 hours per week (0.6 FTE)
Contract: Permanent
Work type: Field‑based
Reporting to: Head of Area
DBS: Enhanced Disclosure with Adults Barred List

Who we are

At Rethink Mental Illness, we believe everyone severely affected by mental illness should have a good quality of life. We listen, we work together, and we challenge inequality — always putting people at the heart of what we do.

Our Individual Placement and Support (IPS) Employment Service helps people with mental health challenges find and sustain paid employment that matters to them. We’re now looking for a passionate and experienced IPS Employment Service Manager to lead and develop our East Kent service.

About the role

As Employment Service Manager, you’ll lead a small, dedicated team of Employment Specialists delivering high‑quality, recovery‑focused employment support across East Kent. You’ll ensure the service meets contractual requirements, achieves positive outcomes for people we support, and reflects Rethink’s values in everything it does.

Working closely with the Head of Area, you’ll provide day‑to‑day leadership, oversight of performance and quality, and strong external partnership working — all while championing innovation, inclusion, and continuous improvement.

You’ll manage four part‑time Employment Specialists and play a key role in shaping how the IPS service responds to local need.

What you’ll be doing

• Leading, supporting and developing a dispersed staff team to deliver safe, effective and person‑centred services
• Ensuring strong performance against contract targets, quality standards and reporting requirements
• Embedding safeguarding, data protection, equality and health & safety into everyday practice
• Providing regular supervision, coaching, appraisals and performance support
• Building effective relationships with commissioners, referrers, mental health services and community partners
• Managing recruitment, staff resourcing, budgets and operational processes
• Promoting service user involvement and ensuring voices of lived experience shape the service
• Identifying opportunities for service improvement, innovation and local engagement

Who we’re looking for

You’ll be a confident, values‑driven leader with experience of managing services in health, social care or a related setting. You’ll bring a collaborative approach, a commitment to recovery‑focused practice, and a genuine passion for supporting people affected by mental illness into employment.

You’ll need:

• Experience of managing and supporting staff teams, including supervision and performance management
• Knowledge of mental health, recovery approaches and best practice
• Experience of safeguarding, incident reporting and regulatory compliance
• Strong organisational, communication and partnership‑working skills
• Ability to plan, monitor and evidence outcomes and service impact
• NVQ Level 3 / QCF Diploma (or equivalent) in a health or social care related subject
• Good IT skills, including confidence using Microsoft Office

We’d love it if you also have:

• Lived experience of mental ill health or using mental health services

Why join us?

• Be part of a values‑led organisation making a real difference
• Work flexibly and autonomously with strong leadership support
• Access learning, development and career progression opportunities
• Join a caring, inclusive workplace where equity, respect and openness matter

Interested?
If you’re ready to lead a service that changes lives through meaningful employment, we’d love to hear from you.

Rethink Mental Illness is committed to creating a diverse workforce and welcomes applications from people with lived experience of mental illness.

Job role:

In this exciting and varied role, within our growing Mass Engagement department you will be part of the core team responsible for delivering the charities challenge events portfolio to maximise support and increase income.

You’ll manage a range of events from marathons and treks to bespoke fundraising challenges, ensuring participants feel valued, motivated, and connected to the cause.

You will be organised and a strong project manager, confident in solving problems, securing financial targets and take a creative and collaborative approach to deliver outstanding events.

Key responsibilities:

• Develop and deliver mass fundraising events, with end-to-end coordination of various in person and virtual events, ensuring supporters are at the heart of all activity, including budgeting, planning, supplier co-ordination, risk management and on the day delivery.
• Help to identify new event opportunities in collaboration with the Mass Participation Event Manager.
• Meet Income & KPI targets along with maintaining costs within agreed budgets.
• Build collaborative relationships with the wider Mass Engagement, Service Delivery & Marcomms Teams to ensure successful marketing, recruitment, and development of the stewardship journey for our supporters.
• Lead on marketing plans for challenge events to ensure maximum return in collaboration with the Marketing, Brand & Comms team.
• Use data and insight to evaluate event performance, inform decision making and continuously improve participant experience.
• Post-event management including follow up, debrief, results analysis and thanking of participants.
• Event attendance and taking the lead to co-ordinate on the day with support from additional members of staff.
• Manage and record income & expenditure accurately contributing to management reports, data analysis and future planning of the events programme.
• Develop effective relationships with third party event providers to build our profile and identify suitable events to meet our income, event and donor development plans.
• Identify optimisations that will help to streamline and improve our processes for events and supporters.
• Keep abreast of income and data trends across the sector to help inform future activities and events fundraising in line with fundraising regulation.
• Develop and deliver opportunities for corporate engagement and sponsorship.

Skills & Experience:

Essential

• A strong understanding of event fundraising and delivery
• Experience managing multiple projects with multiple stakeholders, stretching KPIs and competing priorities
• Able to use data, insight and market trends to make recommendations
• Collaborative, able to work effectively across functions and support our collective success
• Proven experience of budgeting and project planning, setting up and leading project teams where necessary to meet deadlines.
• Ability to manage a busy workload and meet deadlines whilst maintaining high standards and attention to detail
• Understanding of effective stewardship tactics to maximise income and deepen engagement with participants
• Experience of working across functions with a wide range of people managing both internal and external stakeholders at all levels

Desirable

• Experience of working with and managing volunteers
• Proven ability to assess and manage risk in both marketing/financial terms and reputational risk.
• Understanding of relevant marketing tactics and channels, particularly digital
• Knowledge of health and safety and risk management in event delivery & fundraising compliance.
• Familiarity with digital fundraising platforms and MS Dynamics

Activities and Events Worker

Walthew House, Stockport
£27,850 per annum (pro rata) | Part-time (21 hours, 3 days per week, including Mondays & Tuesdays)

About Walthew House

At Walthew House, we are dedicated to building a more inclusive community where people who are Deaf, hard of hearing, blind or visually impaired can live independently and confidently. Through a wide range of services, activities, and events, we create opportunities for connection, wellbeing, and empowerment.

Do you want to play a key role in creating welcoming, accessible spaces that make a real difference every day?

About the role

We are looking for a friendly, proactive Activities and Events Worker to join our team. This is a varied and rewarding role at the heart of our organisation, combining front-of-house responsibilities with hands-on support for activities, events, and community engagement.

You will often be the first point of contact for service users, visitors, and partners, helping to ensure everyone feels welcome and supported. Alongside this, you’ll help deliver inclusive activities and events, support volunteers, and help us share our impact with the wider community.

Key responsibilities

• Act as a welcoming first point of contact, responding to enquiries in a helpful and timely way
• Provide information about Walthew House services and signpost people to appropriate support
• Support the planning and delivery of accessible activities and events
• Help ensure all sessions are inclusive for people with sensory loss
• Prepare rooms for activities and external hire, including refreshments where needed
• Work with volunteers, supporting recruitment, induction, and day-to-day engagement
• Contribute ideas for new activities that meet the needs of our community
• Support fundraising initiatives and promotional activities
• Assist with social media, website content, and printed communications
• Gather stories, feedback, and photos to demonstrate our impact
• Maintain accurate records and monitoring data
• Follow safeguarding, health & safety, and data protection policies at all times
• Act as a designated First Aider (training provided if needed)

About you

We’re looking for someone who is approachable, organised, and passionate about inclusion.

You will bring:

• Experience in a customer-facing, community, or support role
• Experience of supporting activities or events
• Strong communication skills and the ability to engage a wide range of people
• A commitment to inclusion, accessibility, and equality
• Good organisational skills and attention to detail
• Confidence using IT systems, including email, databases, and social media

You’ll also be:

• Friendly, empathetic, and welcoming
• Proactive and able to use your initiative
• Comfortable working both independently and as part of a team
• Flexible and willing to support occasional evening or weekend work (TOIL provided)

Experience of working with people with sensory loss, in a charity setting, or supporting fundraising activities would be an advantage, but is not essential.

What we offer

• A supportive and inclusive working environment
• The opportunity to make a real difference in people’s lives
• Training in sensory awareness, accessibility, and safeguarding
• Flexible working arrangements within the role requirements

Additional information

• Location: Walthew House, Stockport, with some community-based work
• Contract: Permanent
• An enhanced DBS check is required

Interviews will be held on Thursday 2nd and Friday 3rd July

Be there when it matters.

Are you passionate about delivering outstanding supporter experience and operational excellence?
Sue Ryder is seeking a proactive and experienced Supporter Services Team Leader to join our dynamic team. If you have a strong background in customer service/supporter engagement, contact centre management and CRM record administration whilst managing a team, this is your chance to make a real impact.
Supporting our Fundraising Directorate, you'll play a vital role in ensuring complaints resolution and compliance, driving engagement and contact opportunities such as outbound calling and leading a team to success. You'll work closely with the Supporter Services & Standards Manager to deliver strategic initiatives that support our mission.

Key responsibilities:

• Lead supporter engagement and contact operations: Manage and develop our supporter/customer contact centre, ensuring high-quality service delivery across all supporter channels while monitoring and reporting on KPIs.
• Manage complaints, compliance and GDPR requests: Oversee supporter complaints and conflict resolution, lead investigations, ensure compliance with fundraising policies and regulations, and manage supporter deletion and GDPR requests.
• Team Leadership: Line manage the engagement and contact side of the Supporter Services & Standards team, supporting their development and fostering a high-performance culture.

Essential Criteria

• Experience delivering high-quality customer or supporter care within a charity or commercial environment in managing complex supporter or customer enquiries and complaints.
• Leadership skills: Proven ability to manage SLAs, inspire staff, and develop a team to achieve goals.
• A passion for impact: A desire to contribute to the success of our fundraising efforts, and to help deliver strategic goals that support Sue Ryder’s mission.
• Proactive mindset: Ability to take initiative, solve problems, and drive continuous improvement in how we engage and communicate with our supporters.

Closing date: 21st June
Interviews: w/c 6th July

**We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online 
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more. 

If you want more than just a job, we want you.
Join the team and be there when it matters.

Our commitment to equity, diversity and inclusion

At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.

As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.

We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.

Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.

Join us in creating a culture where everyone feels respected, valued, and able to thrive.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

Follow on Job Coach

Permanent, 52 weeks per year

37.5 hours per week (Monday-Friday)

Salary- Band 4, point 53- £32,623

Are you passionate about making a difference in the lives of autistic young people?

Ambitious College is seeking a dedicated and compassionate Follow-On Job Coach to provide crucial support for our interns/graduates as they transition from our supported internships into the workplace. Your role will be instrumental in helping these individuals secure and maintain meaningful employment, maximising their independence, competence, and integration in the workplace.

Key Responsibilities:

• Job Search Assistance: Guide our graduates/interns through the job search process, helping them identify suitable opportunities and navigate job listings.
• Application and Interview Preparation: Provide one-to-one and deliver small group sessions to support with job applications, CVs, cover letters, and interview techniques to build confidence and improve outcomes.
• Job Coaching: Offer personalised job coaching to graduates, ensuring they understand their roles, develop essential skills, and adapt to their work environments.
• Employer Support: Collaborate with employers to create inclusive workspaces, providing advice and training to support both the employer and employee.
• Ongoing Support: Maintain regular contact with graduates and employers to address any challenges, celebrate successes, and ensure sustainable employment..

Why Join us?

• Generous Annual leave that can be taken during term time as well as College closure periods (up to two weeks at a time)
• Eye test vouchers, season ticket loans and a cycle to work scheme.
• Employee Assistance Programme, to help you balance your work, family, and personal life
• Continuous professional development including access to coaching and mentoring as well as e-learning and online training courses

Start Date- September 2026 or sooner

Closing date- Sunday 28 June 2026

Interview Date- Friday 3 July 2026

Please note some flexibility may be needed at points such as weekend working to further support our graduates. This role does not include a teacher's pension

Only applications submitted online will be considered via the recruitment portal

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check.

The Safeguarding responsibilities of the post as per the job description and personal specification.

Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. 

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Hays Senior Finance is proud to be working in partnership with St Nicholas Hospice, who are looking to appoint a Head of Finance. This is a pivotal appointment where you will lead and deliver on financial aspects of their ambitious plans.

St Nicholas Hospice Care is a local charity, which strives for something better in the provision of high-quality, specialist palliative care, emotional and practical support, so that no-one in West Suffolk and Thetford has to face dying, death and grief alone.

St Nic’s supports thousands of local people. Hospice support is there not just for patients, but for their families and friends too, offering everything from specialist medical and bereavement care to practical help. They aim to provide the very best experiences for those facing dying, death and grief, with our actions and behaviours promoting the charity’s values of compassion, accountability, respect, and equity.

The charity and its trading subsidiary have a combined annual turnover of circa £9m. The Finance Department has responsibility for delivering all finance functions across the group.

In addition, the Finance team plays a strong and increasingly strategic business‑partnering role across the organisation, working closely with directors, heads of departments and managers to provide financial insight, challenge, and support decision‑making, enabling effective operational planning, financial sustainability, and alignment with the charity’s strategic objectives.

The Head of Finance is responsible for the leadership and performance of the Finance team to provide sound financial information and specialist advice to directorate and committees to facilitate the Hospice’s strategic and operational business plans, ensure the effective management of financial resources and to support change and enable improvement.

The Role:

• Strategic Leadership: Drive the financial direction and long-term viability of the hospice and contribute to the financial health of the charity.
• Operational Excellence: Oversee the finance function, ensuring sustainable planning, budgeting, and financial management.
• Team Collaboration: Be a visible member of the Senior Leadership Team, enhancing our positive, values-based culture.

What They’re Looking For:

• Qualifications: ACA, ACCA, CIPFA, CIMA, or equivalent.
• Experience: Proven leadership in finance within a charity or similar organisation.
• Skills: Strong financial acumen, stakeholder communication, and team management.

You will also fulfil the role of Company Secretary for the charity and the trading company. whilst operating as a senior leader within the Charity.

St Nicholas Hospice has a collaborative and supportive team culture, so it is essential that you have the ability to “roll up your sleeves” and be involved in the day-to-day operations. In addition, a key element of the role will be leading and influencing others to continue to innovate and improve their financial processes.

Why Join the St Nicholas Hospice?

• Impactful Work: Play a central role in developing and delivering financial plans to support in an environment where everyone is encouraged, energised and enabled to play their part in delivering the Hospice's vision
• Supportive Culture: Join a collaborative team that values innovation and continuous improvement in its service of local communities.
• Great Benefits: Competitive salary, attractive annual leave, life cover, and flexible working arrangements, including hybrid working.

Ready to Make a Difference? If you have the drive, passion, and enthusiasm to help them to achieve their mission and vision, we want to hear from you!

For more information about the role and organisation please contact Senan Pierce, Senior Business Director at Hays Senior Finance who is the retained consultant working in partnership with St Nicholas Hospice.

Closing date for all applications:  28th June, 2026.

Interviews will take place: 7th and 8th July, 2026.

All third party & direct applicants will be forwarded directly to Senan Pierce at Hays Senior Finance to be screened as part of the recruitment process.

Legacy Manager

Contract type: 10 Months Fixed term, Full Time, 35 hours per week

Location: UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £47,423 per year with excellent benefits

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The WaterAid Legacy Management Team is part of the wider Legacy and In Memory Team, who sit within Mass Engagement. Legacies account for 27% of total income and is the fastest growing income stream in Mass Engagement. The Legacy Management Team is responsible for all aspects of legacy case management, legacy income reporting and forecasting.

About the role

As our Legacy Manager, you will bring your skills and expertise in managing various types of legacy case files to ensure the legacies WaterAid receives are carefully managed, working closely with both personal and professional executors to ensure our supporter’s final wishes are carried out.

In this role, you will:

• Effectively manage a mixed caseload of residuary, reversionary and discretionary cases, to include some complex and contentious cases.  
• Develop strong working relationships with key internal and external stakeholders, including both professional and personal executors, to ensure cases are managed in an effective but sensitive manner.
• Support on development of annual income forecast, reforecast and legacy pipeline.
• Work closely with team members to share ideas and identify opportunities to streamline ways of working and improve efficiency.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Recognised legacy management qualification such as the Institute of Legacy Management Certificate in Legacy Administration (CICLA) or qualified private client solicitor with relevant experience.

• Proven experience of working in a similar charity and/or legal probate role.

• Good understanding of Probate and Trust Law, particularly income tax, inheritance tax and capital gains tax, and knowledge of relevant Charity Law legislation.

•  Proven ability to make decisions quickly and confidently, using initiative and judgement

Although not essential, we’d prefer you to have:

• Empathy with overseas development issues.

Closing date: Applications close 12:00 PM UK time on 29 June 2026. Interviews are expected to take place week commencing 6 July 2026.

How to apply: Click Apply to answer the pre-screening questions and upload your CV only and Cover Letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!