Telephone Engagement Executive

Tearfund's call is clear - to follow Jesus where the need is greatest.

For us, that means working in some of the world's poorest communities, helping to care for those caught up in crisis and supporting churches in their fight against long-term poverty.

The Telephone Engagement team are looking for a passionate and personable communicator who can actively develop our relationship and engagement with supporters across the UK. You will mainly use the telephone and other non-face-to-face communications and will have the ability to:

• Influence 
• Encourage others
• Have excellent verbal communication skills
• Be self-motivated
• Be tenacious

Above all, do you have the enthusiasm and energy to deliver a great supporter experience and ensure we reach our income targets to fund this transformational work?

The successful candidate will be:

• A great listener
• Comfortable contacting people by phone whom they have never met
• Will be confident in asking for financial support
• A self-starter who will use their initiative and drive to develop and implement church engagement plans to achieve stretching targets

Does your skill set match the above? Do you have a passion for fighting against long-term poverty? Then this is the role for you!

Please note: This is a part time (28 hours per week) home based role with a minimum of 14 hours per week worked between the hours of 17.00 – 21.00 during the week, or 11.00 – 18.00 on a Saturday at home.  Team members are expected to come into the office 2 days per month.

Applicants must have an internet connection at home.

The part-time salary is £26,561 per annum.

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

Applicants must be committed to Tearfund's Christian beliefs.

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.