Relationship manager jobs

Senior Marketing Officer - Supporter Activation 

Contract type: 12-month Fixed Term Contract, Full Time –35hours per week

Location: London UK 
UK hybrid working – a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person. 

Travel: UK and potential international travel. Will be required to liaise with internal stakeholders outside of the UK, in varying time zones.

 
Salary: £41,325 per year with excellent benefits 
 

Change starts with water. Change starts with you. 

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future. 

About WaterAid 

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen. 

About the team 

The Activation team sits within the Supporter Marketing team which plays a key role in our successful and innovative fundraising programme. The team is vital to the long-term income growth of the organisation; recruiting new individual givers and increasing the engagement of existing supporters through an audience led communication programme of diverse channels and products. 

About the role 

In this Senior Marketing Officer role with the Activation Team you will be responsible for the management and delivery of the Press Inserts campaigns. You will be supporting the Senior Marketing Manager and taking direct responsibility in the exploration and delivery of new campaigns, projects and channels. The role will also include support in the delivery of the DRTV and Brand programmes as well as supporting with ad hoc team requirements.

It’s an exciting time to join as we look to new and exciting ways to tell our story so you’ll be working with a range of internal and external teams to drive the programme forward. 

In this role, you will: 

1. Work closely with multiple internal and external teams, creative and media agencies and printers. Manage key agency relationships, including liaising with account managers to deliver campaigns and projects. 
2. Be responsible for developing the strategy, analysis and reporting of ongoing Press Insert campaigns. 
3. Work with the Insight Team and creative agencies to manage and deliver audience focussed communications. 
4. Support the Senior Marketing Manager (Supporter Activation) to prepare annual plans and budgets and manage monthly cost monitoring and invoice processing. 
5. Collaborate with relevant colleagues in other departments to identify and implement new cross-working opportunities. 
6. Champion WaterAid’s commitment to equity, inclusion and safeguarding. 

Requirements

To be successful, you will need: 

• Proven experience in a successful direct marketing, fundraising, supporter activation and/or supporter engagement and/or customer marketing role. 

• Experience working in a project managing role, in particular leading or supporting on the delivery of complex campaigns with multiple stakeholders. 

• Ability to work flexibly and independently, to manage varying competing priorities and meet strict deadlines with often changing priorities 

Although not essential, we’d prefer you to have: 

• Experience of project managing direct marketing campaigns from start to finish across a range of channels, including print, telemarketing and digital.

• Experience of presenting to and project managing internal and external stakeholders.

• Experience of working in the voluntary/fundraising sector. 

• Experience of working in a fast-paced environment and being able to work to short deadlines 

Closing date: Applications close 12:00 PM UKtime on 31/08/2026. Interviews are expected to take place the week commencing 14/09/2026 

How to apply: Click Apply to upload your CV and cover letter
 

Can I use Artificial Intelligence (AI) technology in my application? 

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well. 

Pre‑employment screening 

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check. 

Benefits

• 36days’ holiday (including 8 Bank Holidays) 
• Option to buy an extra 5days’ annual leave 
• Employer pension contribution up to 10% 
• Flexible and hybrid working arrangements 
• Season ticket loan 
• Free annual eye tests 
• ‘Give as you Earn’ charitable giving scheme 
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity) 
• Sabbaticals 
• One paid volunteer day each year 

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break. 

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances. 

Our People Promise 

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. 

Equal Opportunities 

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation. 

Safeguarding 

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks). 

Together, we’ll change the world through water.

Join us and be part of the change!

Job role: FP&A Analyst
Salary: circa £50,000
Location: London (Hybrid - typically one day per week in the office)
Contract: Permanent
Working hours: 37.5 hours per week
 
 
We are partnering with a well-established university seeking an ambitious and analytical FP&A Analyst to join a collaborative finance team.
This is an excellent opportunity for someone who enjoys combining financial planning, forecasting and modelling with meaningful business partnering. Working closely with the FP&A Manager, you will play a key role in supporting budgeting cycles, developing financial insight and helping stakeholders make informed decisions that drive organisational performance.
 
The role offers significant autonomy, exposure to senior stakeholders and the opportunity to influence strategic planning and decision-making across the organisation.
 
What you will be doing
 

• Supporting budgeting, forecasting and financial planning activities
• Developing and maintaining financial models to support decision-making
• Producing insightful analysis, management information and reporting
• Building effective relationships with budget holders and non-finance stakeholders
• Providing business partnering support across multiple functions
• Undertaking scenario modelling and financial analysis
• Supporting monthly reporting and performance reviews
• Contributing to continuous improvement of planning and reporting processes
• Helping deliver strategic projects through data-driven analysis and insight

 
What we're looking for
 
We are keen to speak with professionals who can demonstrate:
 

• Experience within FP&A, budgeting, forecasting, management accounting or financial analysis
• Advanced Excel skills with the ability to analyse, model and present complex financial information
• Strong financial modelling and analytical capability
• Commercial awareness and sound finance knowledge
• Excellent communication skills, with the ability to explain financial information clearly to non-finance stakeholders
• Confidence to build relationships, influence and positively challenge stakeholders where required
• Ability to manage competing priorities and meet deadlines during budgeting, forecasting and reporting cycles
• Strong interpersonal skills and the ability to build effective working relationships across an organisation
• Experience using budgeting, planning or finance systems would be advantageous

 
 
Benefits
 

• 25 days annual leave, plus bank holidays and additional winter closure days
• Flexible working arrangements to support a healthy work-life balance
• Enhanced parental leave provisions
• Employee Assistance Programme providing free and confidential support on personal and work-related matters
• Optional private medical insurance
• Season ticket loan
• Cycle to Work scheme

 
About You
 
You will enjoy working closely with stakeholders, asking questions, challenging assumptions and turning financial information into meaningful insight. You will be naturally curious, comfortable operating independently and motivated by the opportunity to support strategic decision-making. We're particularly interested in individuals who are proactive, eager to learn and genuinely motivated by the opportunity to contribute within the higher education sector.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Contracts Surveyor (Healthy Homes)

East London (Hybrid) |  £50,862 + Excellent Benefits

Goodman Masson are delighted to be partnering with an established and highly respected Housing Association to recruit a Contracts Surveyor/Manager - Healthy Homes.

This is an exciting opportunity to join an organisation with a strong social purpose, delivering high-quality homes for thousands of residents across London. You'll play a key role in ensuring homes remain safe, healthy and compliant while leading the technical delivery of damp & mould remediation and Healthy Homes repairs in line with the latest regulatory requirements, including Awaab's Law.

If you're an experienced Surveyor or Contracts Manager looking to take ownership of an important service that genuinely improves residents' lives, we'd love to hear from you.

 

The Role

Reporting into the Operations Manager - Responsive Repairs, you'll oversee the technical management and contract performance of Healthy Homes and damp & mould cases from initial diagnosis through to completion.

You'll ensure works are delivered safely, to a high standard and within regulatory timescales, whilst driving contractor performance, customer satisfaction and value for money.

This is a varied role combining technical surveying, contract management, compliance oversight and customer-focused service delivery.

 

Key Responsibilities

• Manage the end-to-end delivery of Healthy Homes and damp & mould repair cases.
• Ensure cases are investigated and managed in line with Awaab's Law requirements and regulatory timescales.
• Diagnose building defects, identify root causes and specify appropriate remedial works.
• Undertake pre- and post-inspections to ensure quality, compliance and health & safety standards are met.
• Prepare repair specifications and issue works orders within agreed budgets.
• Monitor contractor performance, KPIs and service delivery standards.
• Attend monthly contract performance meetings and drive continuous improvement.
• Maintain accurate records across repairs and asset management systems.
• Provide technical surveying advice to colleagues on responsive repairs and disrepair matters.
• Build strong relationships with contractors, local authorities and internal stakeholders.
• Ensure residents receive excellent communication throughout the lifecycle of repairs.

About You

We're keen to speak with candidates who have experience within social housing, local authority or residential property maintenance environments.

You'll ideally have:

• Experience managing responsive repairs, damp & mould or Healthy Homes programmes.
• Strong building pathology knowledge with the ability to diagnose defects and specify repairs.
• Experience carry

Terms and Conditions

Job title: Advocate (Bridges to Health)

Reports to: Project Manager (Bridges to Health and Substance Misuse TTG)

Direct reports: N/A

Start Date: TBC once vetting has been cleared

Salary: 31,173 per annum (inclusive of £3,990 Southeast weighting)

Working hours: Full time - 35 hours per week

Contract: Permanent

Location: Hybrid - MP Downview, Sutton Ln, Sutton SM2 5PD. It’s expected that your working week will include time spent working in prison, time spent delivering community work across London and the South East, plus some working from home.

Job Purpose

Women in Prison’s Advocates deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women’s offending.

The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women who have been referred for support by prison staff, predominately the Mental Health In-Reach Teams and Primary Care Teams. 

Key Responsibility Areas

1. Provide high-quality, trauma-responsive advocacy and support to women in contact with the criminal justice system – both in prison and in the community. 

2. Maintain case management systems to ensure accurate and timely data recording. 

3. Develop effective relationships with key stakeholders such as statutory and voluntary sector agencies. 

Contract length:1 x 6-month Fixed Term Contract  with a possibility of becoming permanent

1x Full-Time Permanent 

Location: North West London

Hours per week: 35 (Sunday – Thursday or Tuesday - Saturday, 9am – 5pm)

Salary: £28,773.00 pa

Closing date for applications: Rolling, candidates are advised to apply early

First interview date: First interviews are held over Microsoft Teams

Second interview date: Candidates successful at the first interview will be offered a trial shift at the Home as part of the selection process

Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever.

We’re a passionate, committed and diverse team of c60 staff and c220 volunteers, here for dogs, cats and communities in the UK and Georgia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.

We do our best for dogs and cats in need every day, working with colleague across the sector to improve their lives and to give them the care, support and love they deserve. But it’s our warmth, creativity and care that touch lives. Here, we take the time to really get to know the dogs and cats we care for and those who love them.

We are recruiting a Cat Foster & Intake Coordinator and Cattery Carer who shares our compassion and commitment to animal welfare. This is a fixed-term position working alongside our permanent full-time Cat Foster & Intake Coordinator, with the goal of increasing our capacity to help and rehome more cats.

Working with staff and volunteers across the Home, you will have a hand in helping all the cats in our care, from feeding, cleaning, behaviourally assessing and socialising to rehoming. You will be responsible for organising the intake of our cats coming into our shelter and organising cats in our care going into temporary foster homes. This can be physically and emotionally demanding but is also hugely rewarding; you can view some of our amazing rescue stories here.

We offer a caring and supportive team, lots of variety and the opportunity to make a lasting difference to the lives of cats who rely on us.

Mayhew offers a variety of employee benefits, from enhanced annual leave from day one to Health Cash Plans.

Generally, you will:

• Organise the cat intake list, providing owners with advice and where appropriate and admitting cats into the Cattery.
• Organise the cat foster programme, matching suitable cats with cat foster volunteers and advise on cat behaviour.
• Assist the Cat Adoption Officer with rehoming the cats under our care
• Work flexibly in a team environment, often independently, to meet the specific needs of the cats in our care by helping with their feeding, cleaning, enrichment and grooming
• Assist in the provision of treatment to cats as advised by our veterinary staff.

To be successful in this role, you need:

– A strong understanding of cat behaviour and welfare

– Excellent customer service skills

– Experience in handling cats and caring for them

– A calm, compassionate, resilient and friendly manner

Development Officer

Salary: £33,000
Contract: Permanent
Hours: Full-time, 35 hours per week
Location: East London

An established philanthropic foundation and grassroots grant-maker is seeking a talented, relationship-focused Development Officer to support its ambitious fundraising plans and help increase the funding available to communities experiencing poverty and inequality.

Working closely with donors, businesses, charitable trusts, and other partners, the organisation connects philanthropy with grassroots community organisations that deliver vital support across East London.

This is an excellent opportunity for someone who wants to develop their career within fundraising while making a tangible social impact.

About the Role

Reporting to a senior fundraising lead and working closely with the Chief Executive and colleagues across the organisation, you will play an important role in developing supporter relationships and generating sustainable income.

You will have exposure to a variety of income streams and work alongside experienced senior colleagues, making this a particularly attractive opportunity for someone looking to broaden their fundraising experience.

Key responsibilities will include:

· Acting as a first point of contact for enquiries from prospective supporters and donors.

· Helping develop relationships with existing and prospective corporate, individual, public-sector and charitable trust supporters.

· Researching potential supporters and turning information into useful briefings and engagement opportunities.

· Supporting the development of compelling fundraising proposals, pitches and donor meetings.

· Helping deliver fundraising initiatives, sponsored activities and supporter events.

· Building strong relationships with corporate partners and supporting volunteering and wider engagement opportunities.

· Supporting wider fundraising activity and contributing to the organisation's income ambitions.

 

About You

You are likely to bring:

· Experience within fundraising or a related relationship-focused role.

· Strong relationship-building and communication skills.

· Confidence engaging professionally with a wide range of stakeholders.

· Excellent organisation and attention to detail.

· The ability to manage several priorities within a busy environment.

· A proactive, tenacious and personable approach.

· An understanding of fundraising, or the ability to quickly develop your understanding of how strong supporter relationships translate into sustainable income.

Above all, we are looking for someone who genuinely enjoys building relationships and is motivated by the opportunity to help generate more funding for communities experiencing inequality.

For someone looking to develop their fundraising career, the breadth of this position offers valuable exposure to multiple income streams, different types of supporters and experienced senior colleagues.

How to Apply

To view the full job description, please visit the Giving Back Recruitment website.

Click the ‘Apply Now’ button and submit your CV along with a Supporting Statement explaining your interest in the opportunity and how your experience makes you suitable for the role.

For an informal and confidential discussion about the opportunity, or if you require additional support with your application, please contact Alex Williams at Giving Back Recruitment

Recruitment Timetable

Closing date: 27 August 2026
Interviews: 4 September 2026

Please note that the recruitment window may close earlier if sufficient suitable applications are received.

About the role: AMRC is looking for a policy officer to join our small but highly influential policy and public affairs team, working at the heart of the medical research community. You will support our influencing and advocacy work, helping build a thriving research environment that facilitates innovation. We work with government and policy makers to ensure that our charities can invest in a healthy and sustainable research system across universities and the NHS. You will undertake analysis and horizon scanning to enable us to keep our members up-to-date, and you will support the development of AMRC’s policy activity. You will support activities in many areas of work including improving the sustainability of charity-university research; enhancing research careers, translation and infrastructure; maintaining a facilitative legislative and regulatory environment; and enhancing charity-industry partnerships, helping research findings to be translated into treatments, policy and practice more quickly. There will also be a public affairs dimension to the role that includes work with the APPG for Life Sciences, for which AMRC is part of the secretariat. 

Please see our website for the job description and application instructions. 

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Employment Specialist to play a pivotal role in our Employment Service in Camden.

Sounds great, what will I be doing?

As an Employment Specialist, you will manage a caseload of up to twenty clients, applying the eight principles of Individual Placement and Support (IPS) to help individuals secure and sustain competitive employment. You will work closely with clinical teams, participating in case discussions and supervision while contributing to a multidisciplinary approach to client support. Responsibilities include developing employer relationships, identifying suitable job opportunities, supporting clients throughout their employment journey, and providing advice on benefits. You will monitor performance against key targets, maintain accurate records, ensure compliance with NHS and organisational procedures, provide ongoing in-work support, and actively engage in professional development, training, and service improvement activities.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring experience of managing a caseload and applying the eight principles of Individual Placement and Support (IPS) to help individuals secure and sustain employment. You will possess strong employer engagement and job development skills, with the ability to source suitable opportunities and build effective employer networks. A collaborative approach, working alongside clinical teams, external partners, and employers, will enable you to support integrated employment and mental health outcomes. You will demonstrate excellent organisational and administrative abilities, including KPI monitoring, record management, and compliance with procedures. With a client-centred mindset, you will provide ongoing support to clients and employers, alongside strong communication, relationship-building, time management, adaptability, professional resilience, and a commitment to continuous learning and development.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Could you help parents and carers of LGBTQ+ children and young people create space for their child to thrive?

Allsorts is seeking a Parents & Carers Service Support Worker to join our team and help make a real difference to our growing community of parents & carers who support the LGBTQ+ young people in their lives.

Working with the Senior Practitioner, you will help facilitate groups and provide 1:1 support to parents and carers, as well as supporting family-focused events.  The role also leads on administration and data management for the service.

Come help us make a difference to families across Sussex.

Job Title:   Parents & Carers Service Support Worker 

Hours: 18.5 hours

Key Responsibilities:

Delivering and developing the Parents & Carers Service

● Facilitate and co-facilitate online and in-person groups, activities, and events in a wide range of locations across Sussex.

●Provide welcoming one-to-one support to parents and carers, mostly online and occasionally in person

●Co-deliver the Evolve project for families with young people on the NHS waiting list to build their resilience, confidence, and strengthen family relationships.

●Attend in-person and online meetings, events and networking opportunities with other organisations and professionals to promote our service.

●Nurture the development of a safe, supportive and empathetic Parents & Carers community by encouraging connections and attendance at events and groups.

●     Collaborate with colleagues to integrate the Parents & Carers Service with Allsorts Youth Services to provide wide-ranging and high-quality service for the whole family.

Administration for the Parents & Carers Service

● Manage the referral system to ensure that data is recorded in a timely and accurate manner, and that referrals are processed within expected timeframes.

● Use Eventbrite to manage and promote events.

● Use Mailchimp to write a monthly newsletter for Parents & Carers, and to manage our mailing list.

●      Update our digital notice board with information, and monitor the Parents & Carers private Facebook group.

Salary: £13,202 (full-time salary equivalent is £26,403)

 NJC Scale 4, Point 7

Hours: 18.5 hours

Contract: Fixed term until March 31st 2028, with possible extension subject to funding

Annual Leave:  27 days, plus bank holidays pro rata

About You:

You are a warm, engaging professional with experience of working in support roles with adults or children.  You bring excellent collaboration and communication skills and the confidence to lead group discussions.  You’ve got an eye for detail and strong administration skills. 

You don’t have to be LGBTQ+, but you must have a deep understanding of the challenges faced by LGBTQ+ children and young people and families and a commitment to equity and inclusion.

Why Join Us?

This is a rare opportunity to join a respected children and young people’s organisation in a role that has enormous potential. You’ll be part of a team that’s passionate about making a real difference in the lives of LGBTQ+ children, young people, and their families.

About Allsorts

At Allsorts Youth,  we are on a mission to make sure every LGBTQ+ child in Sussex has the chance to make friends, build community & feel proud of who they are.

We want parents & carers to know they are not alone & feel confident supporting their children. We want every adult in an LGBTQ+ child’s life - from their teacher to their GP - to be safe & welcoming.

Our vision is of a world where LGBTQ+ children & young people can be themselves and enjoy their lives.

By placing children and young people’s voices at the centre of our work, we ensure that our understanding of their ongoing and evolving needs continues to inform our service provision.

There are three main strands to our service provision, all of which aim to improve the lives of LGBTQ+ children and young people.

Youth Service: We offer youth groups and programmes, youth coaching, activities, residential trips, and much more for children and young people across Sussex.

Parents & Carers Service: We offer groups, one-to-one support, activities, information sessions, and much more for parents & carers of LGBTQ+ children and young people across Sussex.

Training and Education Service: We provide LGBTQ+ Inclusion Training for a wide range of organisations, with a focus on organisations working with children and young people. We also run a schools programme.

Job Title:

Parents & Carers Service Support Worker

Salary:

£13,202 (full-time salary equivalent is £26,403)

NJC Scale 4, Point 7

Contract: Fixed term until March 31st 2028, with possible extension subject to funding

Part time

Hours of Work:

18.5 hours per week

Location:  Brighton & Hove

Annual Leave:

27 days, plus bank holidays pro rata

Help shape the future of access to justice in North Wales.

Permanent | 3 days per week (0.6 FTE)

£45,000 pro rata (£27,000 actual salary)

Based in Llandudno Junction (minimum two days per week in the office)

North Wales Community Law is a young and ambitious charity with a simple vision: that everyone in North Wales should have access to the legal advice they need to uphold their rights, challenge injustice and improve their lives.

Since opening in 2023, we’ve established a housing legal aid service, developed strong partnerships across Wales and the UK, and built a growing reputation for high-quality, community-based legal advice.

We’re now looking for an experienced charity leader to work alongside our Board of Trustees to lead the next phase of our development.

This is a varied role combining strategic leadership, governance, fundraising, partnership development and organisational management. You’ll work with a committed team, an engaged Board and a wide range of partners to build a financially sustainable organisation that delivers lasting impact for communities across North Wales.

We’re looking for someone who:

• Has significant senior leadership experience within the charity sector
• Enjoys working closely with trustees and supporting good governance
• Has a track record of fundraising and organisational development
• Can combine strategic thinking with practical delivery
• Is passionate about social justice and access to justice.

If you’re excited by the opportunity to help shape a growing organisation and build something with lasting impact, we’d love to hear from you.

Closing date: Thursday 17 September 2026, 12noon

About the role

This is an exciting opportunity for someone who wants to contribute to our vision to make sure that everyone in North Wales has access to the services and expertise they need to uphold their rights, fight inequality and challenge injustice.

We are looking for an experienced charity leader to provide strategic and operational leadership to North Wales Community Law. Working closely with an ambitious Board of Trustees, you will lead the organisation through its next phase of development, ensuring financial sustainability, strong governance and high-quality legal services while building partnerships and growing our impact across North Wales.

Duties

Organisational Leadership and Governance

• Lead the organisation in line with its vision, mission and values
• Act as principal adviser to the Board of Trustees, supporting effective governance and helping trustees discharge their legal and strategic responsibilities
• Build a productive relationship with the Chair and ensure trustees receive timely, highquality information to support decision-making
• Work with the Board to develop, implement and review the organisation’s strategy
• Ensure high standards of governance, compliance & organisational assurance, including risk management & adherence to charity, company, employment & legal requirements
• Ensure effective governance systems, including delegated authority, policies and decision-making processes
• Work with external advisers, including auditors, legal advisers and compliance specialists, where appropriate
• Lead organisational planning, ensuring resources are aligned with strategic priorities

Finance and Sustainability

• Lead financial management, budgeting and long-term sustainability
• Lead income generation, fundraising, contract management and funder relationships
• Monitor organisational performance, finances and risk, reporting regularly to the Board
• Work with the Team Leader to ensure legal services meet contractual, funding and quality requirements

HR and Organisational Systems

• Lead people management, ensuring effective recruitment, performance management and staff wellbeing
• Develop and maintain effective HR policies, systems and good employment practice
• Foster a positive, inclusive and values-led organisational culture

Performance Monitoring and Reporting

• Ensure effective systems are in place to monitor organisational & service performance
• Provide clear, accurate reporting to the Board on performance, risk and impact

Community Engagement

• Lead the organisation’s community engagement and outreach strategy, ensuring services reach communities most affected by poverty, discrimination and disadvantage
• Develop strategic partnerships with community organisations, local authorities and other stakeholders to improve access to services
• Ensure community engagement supports organisational sustainability, contractual requirements and organisational objectives

External Relations and Partnerships

• Represent the organisation externally at local, regional and national level
• Develop strategic partnerships and collaborations
• Promote the organisation’s profile and influence

Person Specification

Leadership

• Significant experience in a senior leadership role within a charity or not-for-profit organisation.
• Ability to balance operational delivery with long-term strategic development.

Finance and Fundraising

• Demonstrated experience of managing budgets and financial planning
• Experience of assessing financial risk and making informed decisions
• Experience of income generation and fundraising
• Experience of managing funded contracts and funder relationships

Governance

• Significant experience of working closely with a Board of Trustees or equivalent governing body
• Experience of preparing Board papers and presenting complex information clearly
• Good understanding of charity governance, trustee responsibilities and good governance practice
• Experience of developing organisational risk management and assurance processes

People Management

• Experience of line management, performance management including ability to work effectively with specialist leads (e.g. legal, finance)
• Strong commitment to staff wellbeing and positive organisational culture
• Ability to lead inclusively and promote equality, diversity and inclusion
• Experience of developing HR policies, systems and good employment practice

External relationships

• Excellent communication and relationship-building skills
• Ability to represent the organisation credibly with external stakeholders
• Experience of partnership working and stakeholder management

Personal Commitment

• Strong commitment to social justice and the organisation’s mission
• High levels of integrity, resilience and professionalism
• Ability to work collaboratively while holding others to account

Desirable Criteria

• Experience of working in or with the not for profit legal advice sector
• Knowledge of the Legal Aid regime and publicly funded legal services
• Ability to work in Welsh (spoken and/or written)

To Apply

If you would like an informal discussion about the role this would be welcomed.

The deadline for applications is 12noon on Thursday 17th September 2026.

Please apply with your CV and a cover letter of up to two pages. You should email this. First interviews will be held online in late September. Candidates who are successful at first stage will be invited to a final in person interview.

We recognise the value of diverse perspectives in our work and encourage applications from people of all backgrounds, communities, identities and experiences, including those with
personal experience of the inequalities and injustices we seek to address.

If you require any reasonable adjustments as part of the recruitment process, please let us know by emailing.

We look forward to hearing from you.

Job Role: Recruitment Coordinator

Salary: £28,000 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Bath

About The Role:

We’re looking for a proactive and driven Recruitment Coordinator to join our HR and Recruitment team and play a key role in shaping the future of our workforce.

As our sole recruiter, you’ll take full ownership of the recruitment process - attracting, engaging, and hiring top talent while partnering closely with hiring managers to deliver a high‑quality, inclusive, and positive candidate experience from start to finish.

This is a fantastic opportunity to combine hands‑on, end‑to‑end recruitment with the chance to innovate and continuously improve how we hire. If you enjoy making an impact, influencing change, and bringing in the people who make a difference, this role is for you ��

What You’ll Be Doing:

• Oversee the full recruitment lifecycle, from advertising roles to coordinating interviews and finalising offers.
• Build strong relationships with hiring managers, providing advice and work collaboratively with agencies to support recruitment needs.
• Analyse recruitment data and KPIs to drive improvements, inform decisions and manage the ATS (Applicant Tracking System).
• Drive recruitment process improvements and help develop and deliver inclusive recruitment training to hiring managers.

Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities

You can view the full job description by clicking here.

What We’re Looking For:

• A collaborative and relationship-focused individual with strong stakeholder management skills.
• Organised and adaptable, ability to manage multiple roles at once with conflicting priorities.
• Passionate about delivering an excellent experience, with strong commitment to inclusive recruitment and continuous improvement.

There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Wellbeing related support/advice, and up to 6 free counselling sessions through our Employee Assistance Programme
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at our shops
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Suzy Lamplugh Trust

Hybrid (40% office-based)
Full-time (35 hours)

Permanent
£47,124
Start: ASAP

Lead and shape services supporting victims of stalking and abuse

The Suzy Lamplugh Trust is seeking a Head of Operations to provide strategic leadership across our services, ensuring they are safe, effective, compliant, and sustainable.

This is a senior leadership role, responsible for overseeing service performance, infrastructure, and delivery at an organisational level. You will play a key role in shaping strategy, driving continuous improvement, and ensuring our services meet the needs of victims and funders alike.

About the role

You will:

• Provide strategic and operational leadership across all services, ensuring high-quality and compliant delivery
• Lead on organisational performance, including KPIs, quality standards, and reporting frameworks
• Oversee contract and grant delivery, ensuring all obligations and compliance requirements are met
• Hold senior relationships with commissioners, funders, and external stakeholders
• Lead service development, mobilisation of new contracts, and organisational change
• Ensure effective systems, infrastructure, and processes are in place to support delivery
• Provide leadership across safeguarding, risk, and organisational compliance
• Work as part of the Senior Management Team to shape and deliver organisational strategy

This role focuses on service infrastructure, performance, and strategic oversight, rather than direct frontline management

About you

You will be an experienced senior leader with a strong track record in operational and strategic service delivery within a safeguarding or related environment.

You will have:

• Significant experience leading multiple frontline services within a safeguarding or VAWG-related sector
• Experience operating at senior leadership level, contributing to organisational strategy
• Strong experience of performance management, KPIs, and quality assurance frameworks
• Experience managing statutory contracts or grant-funded services
• Proven ability to lead organisational change, service mobilisation, or transformation
• Strong understanding of safeguarding, compliance, and information governance
• Experience working with commissioners and senior external stakeholders

Desirable:

• Experience within stalking, domestic abuse, or VAWG services
• Experience in a charity or commissioned service environment
• Experience in organisational restructuring, service redesign, or systems implementation

Why join us

• Lead and shape services that support victims of stalking and abuse
• Join a collaborative and mission-driven senior leadership team
• Play a critical role in organisational strategy, growth and impact

How to apply

Please submit your CV and a supporting statement demonstrating how you meet the essential criteria detailed within the person specification.

Applications will not be considered without a supporting statement

Additional information

• This is a senior leadership role reporting to the CEO
• Initially office-based (London) for 3 months to support a meaningful induction, moving to a blended working model (40% office / 60% home)

Do you understand how financial systems influence climate outcomes?

Are you excited by the prospect of using that knowledge to help accelerate the transition to more sustainable food and agricultural systems?

Prospectus are delighted to be supporting our client in the search for a Global Finance Campaigner to join its Protein Transition Team.

This role sits at the intersection of climate advocacy and financial systems change. Working across campaigns focused on agricultural methane, deforestation and nature, you engage with investors, financial institutions, regulators and corporate stakeholders to drive meaningful environmental progress.

You'll contribute to advocacy campaigns, develop partnerships, produce research and briefings, engage with shareholder and investor groups, and identify opportunities to influence policy and regulation.

Key Responsibilities:

• Deliver advocacy campaigns focused on climate, nature and financial accountability.
• Engage with investors, banks, asset managers and shareholder groups.
• Develop briefings, reports and campaign materials.
• Support research into corporate climate commitments and financial systems.
• Identify opportunities for regulatory and policy intervention.
• Support shareholder engagement and AGM activity.
• Build relationships with partners across finance, policy and civil society.

The successful candidate may come from sustainable finance, responsible investment, policy, public affairs, ESG, advocacy or financial regulation.  We're looking for someone who can demonstrate:

• An understanding of financial institutions and financial systems.
• Experience influencing decision-makers through advocacy, engagement or campaigning.
• Strong stakeholder management and relationship-building skills.
• Knowledge of climate, nature or sustainability issues.
• Excellent written communication skills and the ability to translate complex issues into compelling messages.
• A collaborative and adaptable approach.

Experience in sustainable finance, stewardship, corporate accountability or environmental campaigning would be particularly valuable.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application please contact Catherine Bunting at Prospectus.

If you are interested in applying to this leadership position, please submit your CV and a covering letter in the first instance. Should your experience be suitable, we will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon

We're looking for a Tenancy Sustainment & Community Progression Coordinator to support people as they make the transition from homelessness into accommodation. They provide practical guidance and motivational support to help people manage their tenancies and settle into a new community. The Coordinator supports housed clients to resolve problems so that repeat homelessness is prevented. They also connect people using Catching Lives’ services to community activities or groups, and enable access to employment, training, education and volunteering opportunities so that people improve their skills, confidence, social connection and well-being.

Key responsibilities

Tenancy Sustainment

• In conjunction with the Manager and Senior Project Worker, assess and prioritise the need for tenancy support on a case-by-case basis.
• Meet people in the day centre before they move into a tenancy.
• Visit clients in their homes and in community locations to provide practical and motivational support to sustain tenancies and prevent repeat homelessness.
• Share practical skills and guidance to support tenants e.g. paying bills, reporting disrepair, choosing furniture etc.
• Help people get to know their neighbourhood e.g. visiting a local café, GP etc.
• Problem-solve with individuals to overcome challenges or concerns.
• Liaise with other agencies e.g. councils, landlords, social services, housing associations, maintenance contractors to help people sustain their tenancies.
• Apply for individual grants or provide direct support through Catching Lives’ tenancy sustainment budget for specific items e.g. household starter packs.
• Keep accurate records of tenancy sustainment actions and outcomes.
• Make appropriate use of technology provided by Catching Lives e.g. alert systems for checking in and out when lone working.

Community progression

• In conjunction with colleagues, identify people who want to access community activities, education, training, employment or volunteering.
• Make plans on a case-by-case basis, led by the client.
• Develop external relationships and establish referral pathways/signposting to local partners e.g. employment, education, training, volunteering.
• Identify community groups/activities and share relevant information with clients.
• Accompany clients e.g. to open days, taster sessions, course registration.
• Keep accurate records of community progression actions and outcomes.

Who we're lookng for

Essential

• Experience of providing one-to-one support or advice to individuals e.g. in relation to housing, benefits, healthcare.
• Good practical knowledge and skills around household/tenancy management.
• Proven ability to work independently and proactively, and to use initiative.
• Experience of managing a workload with varied time-sensitive tasks.
• Experience of coordinating work with colleagues and/or external stakeholders.
• Able to communicate clearly and to remain calm under pressure.
• Able to offer a friendly, non-judgemental service to people experiencing homelessness, addiction, mental ill-health, and other challenges.
• Able to maintain professional boundaries.
• Able to handle challenging behaviour with confidence.
• Able to write and speak concisely in plain English.
• Understanding of, and commitment to, diversity, equality and inclusion.
• Clean driving licence and access to a car for use at work.

Desirable

• Knowledge of current legislation and practice relevant to tenants.
• Experience in a related service e.g. advice, housing and homelessness, employment, community.
• Understanding how to work in a trauma-informed way.
• Experience of following Safeguarding processes with people at risk.
• Fluency in additional languages.
• Lived experience of homelessness and/or experience of using services such as mental health, substance use, criminal justice.

Working at Catching Lives

Catching Lives is a community charity, currently staffed by a team of 10. We’re in the process of expanding with current recruitment, so that we can introduce community-based support alongside strengthening our core day centre offer.

The successful candidate will complete a structured induction that includes shadowing colleagues and visiting local services. Staff typically attend weekly team meetings on Wednesday afternoons, as well as having regular 1-1s with their line manager, and there is confidential access to an employee assistance scheme. The day centre offers free tea and coffee throughout the working day. As well as core training for new starters, there are ongoing training and development opportunities.

The job is open to anyone with the experience and skills listed in the Essential section of the Person Specification below. The post is subject to DBS and reference checks, but please note that our policy does not automatically exclude people with past offences.

We particularly encourage applications from people whose identities are currently under-represented in our team including men, Black and Asian people, LGBTQ+ people and people with lived experience of homelessness.