125 Retail jobs

We have an exciting opportunity for a Children and Young Persons Team Manager to join the New Era team in Staffordshire, working 37.5 hours a week. This role involved travel between Stoke-on Trent and Staffordshire

Do you want to make a difference every day?

Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability?

Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…

We have an exciting opportunity for an experienced business development leader to join Victim Support as Head of Business Development.

Reporting to the Assistant Director of Business Development and Fundraising, this role will provide day-to-day management of Victim Support's business development function, ensuring the team is equipped, supported and focused to deliver high-quality business development activity across the organisation.

Victim Support is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

This role is home based (within England and Wales) with some national travel and overnight stays.

What we offer:

At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards and benefits package including:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.
• London Weighting: £2,800 London weighting (if applicable)

About the role:

You will manage and develop a team of Business Development Managers, Business Development Officers and a Business Development Coordinator, creating a high-performing culture that promotes accountability, continuous improvement and learning.

You will play a critical part in driving excellence in the quality of bids, tenders and proposals. You will oversee competitive tendering activity, strengthening bid processes (involving further integration of AI tools), embedding effective quality assurance arrangements and ensuring submissions are compelling, compliant, evidence-based and clearly demonstrate the impact of Victim Support's services.

Success in this role will also depend on the ability to build strong and productive relationships across the organisation. Working closely with operational leaders, finance, quality and performance, communications, policy and partnerships colleagues, you will ensure business development activity is informed by operational expertise and reflects organisational priorities.

This role is ideal for a collaborative and people-focused leader who combines strong business development expertise with a passion for developing teams, driving bid quality and delivering excellent cross-organisational working.

This role is home based (within England and Wales) with some national travel and overnight stays.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Closing Date: Monday 12^th October 2026

Interviews: Wednesday 4th November 2026

We are looking for a dynamic, passionate and performance-driven Area Manager for Staffordshire, to lead and manage commissioned services for all victims of crime, including domestic abuse (all risk levels) and anti-social behaviour. The local services also work with those who harm through both the behaviour change and restorative justice services. All services support both adults and children/young people, and offer professional training, awareness and engagement activity. There are dedicated services to support domestic abuse victims/survivors within Safe Accommodation and at Family Court.

This role is full time, regular travel across the area is required and attending Area Manager and other Victim Support events that may be outside of area.

A good understanding of domestic abuse, trauma and the Criminal Justice service is essential.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As Area Manager you will oversee delivery of high-quality services across Staffordshire. This includes:

• Oversight of Operational Managers and the overall performance of the various services commissioned
• Developing service delivery/improvement plans and social value plans for each of the services
• Managing service budgets and identifying income generation and/or fundraising opportunities to support business development
• Driving continuous improvement of performance through use of data and other information to ensure teams perform to the highest standards at all times
• Building and leading external relationships promoting positive working relationships to ensure joint working and pathways that lead to the best possible standard of support and outcomes for service users
• Ensuring we listen to and co-design services to meet the needs of our service users, to a standard expected of our commissioners and partners.

You will develop and maintain effective relationships and formal partnerships with key stakeholders, attending strategic boards for domestic abuse and community safety. You will strategically lead on local service promotion and development. You will be responsible for service compliance with national Victim Support service delivery standards and best practice guidelines; plus a range of external accreditation standards, such as Safelives Leading Lights. You will represent the charity in an appropriate and professional manner to commissioners, stakeholders, external bodies and the media, whilst acting as a voice for victims to the wider community.

Key Responsibilities

• ensure high quality, efficient and responsive services to service users
• income growth and partnership opportunities
• building relationships with commissioning bodies and other stakeholders
• team development, and the monitoring of performance and quality
• good understanding of government policy in regard to VAWG, Criminal Justice and community safety

Please note that travel across Staffordshire is an essential part of this role and you may be asked to work unsociable hours on occasion. You must be able to attend in person meetings with commissioners and partners as well as attending offices regularly to meet with the local teams.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

This role covers the Cardiff & Vale area, though we are operating a hybrid working model which involves regular home-based working and other flexible base working.

The purpose of this role is to provide on-going support to the victims of crime, ensuring that South Wales Victim Focus realises their aim of helping people cope and recover from the effects of being subjected to, or witnessing criminal activity.

South Wales Victim Focus serves diverse communities, many of whom experience a range of barriers that may impact on their ability to cope and recover from what they have experienced. These can include financial distress; social isolation; reduced mobility; mental and physical health issues; substance use and lack of opportunity. South Wales Victim Focus aims to identify what matters to service users and empower them to take control of their journey.

This role involves regular travel in and around the Cardiff & Vale area.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role:

As a Multi Crime Caseworker you will:

• Be the first point of contact for clients from the area, or contract to which you have been allocated
• Carry a caseload of clients within each allocated area as directed
• Maintain case management records, developing personal support plans, and referring clients on, as required
• Work with colleagues in local teams, and as part of a national team, to ensure that all outcomes and KPI measures are met

You will need:

• Strong personal resilience, self-motivation and flexibility to work virtually with different teams, as deployed to do so
• An understanding of the impact of crime on victims
• Experience of working with clients to achieve outcomes, based on needs and risk assessments
• Knowledge and understanding of the requirement for confidentiality and safe working practices
• Effective verbal and written communication skills
• The ability to work from home effectively, both on your own and as part of a team

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minority communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We are looking for a child focused, compassionate and resilient Independent Domestic Violence Advocate. This role is full time 37.5 hours per week and is based at our office in Staffordshire.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As an Independent Domestic Violence Advisor you will be:

• Providing a high quality support and advocacy service to victims of domestic abuse.
• Managing a caseload; identifying and assessing risks and needs, providing a tailored crisis intervention service trough individual safety planning, advocacy, emotional and practical support.
• Working with other agencies and advocating on behalf of service users in order to help them access services to keep them safe.
• Working within a multi-agency framework consisting of partners as well as MARAC and other local partnerships to offer a coordinated response to domestic abuse.
• Promoting the service and raise awareness of domestic abuse through the delivery of training

You will need:

• Experience of working in support and advocacy with victims of domestic abuse is advantageous
• To be able to prioritise work and deal with competing or conflicting demands/needs and interests and promote organisation interests and values.
• To ideally hold a SafeLives IDVA accreditation, relevant degree, vocational qualification or relevant experience of delivering a service and working with domestic abuse victim's/service users in a statutory, voluntary or community work setting.
• Strong written communication skills, with the ability to produce clear, accurate, and high-quality reports for court proceedings and other formal statutory processes.

• Please see attached Job Description and Person Specification for further details.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

About You

You are a reliable, compassionate and calm individual who is committed to supporting vulnerable people. You are able to work independently during night shifts while remaining a supportive member of the wider team.

You communicate well, build positive relationships with residents and colleagues, and handle challenging situations in a professional and respectful manner. You are organised, attentive to detail and comfortable completing records, handovers and routine checks.

Most importantly, you are motivated to create a safe, welcoming environment and to support residents in developing confidence and independent living skills.

Main Purpose Of The Job:

This role is responsible for delivering a safe and supportive service to all residents living at O’Hanlon House during the night. The post holder needs to work alongside the day and night teams to ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire Policies and Procedures.

Main Areas Of Responsibility:

• Ensure the effective delivery of high quality care, support and housing management according to Homeless Oxfordshire policies and procedures.
• To be a supportive and effective part of the team working as part of a rota including nights and weekends. Maintain positive relationships with clients, relatives, carers, professionals, commissioners, contractors and the local community.
• Maintain a safe, clean and welcoming environment.
• To support and encourage clients to care for themselves and develop independent living skills.
• To assess and manage risk for individuals and in the service, making use of emergency services as required.
• Report any safeguarding concerns without delay in line with the charity’s policies and procedures.
• Comply with the charity’s health and safety standards.
• Manage challenging situations in line with procedures and to ensure the safety of yourself and others.
• Actively ensure security of the building through regular checks and monitoring of CCTV system.
• To carry out designated cleaning and laundry duties (and any other housekeeping tasks).
• To participate in handovers at the beginning and end of shifts, ensuring that information is properly recorded and passed on where appropriate and relevant and in a timely fashion.
• Ensure that IT systems are updated as required and concise record keeping is completed promptly.
• Ensure clients are aware of and support them to maximise their opportunity to be involved in Client Participation.
• To participate in the induction of and support new team members.
• To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.
• To undertake such other duties, training and/or hours of work as may be reasonably required, and which are consistent with the general level of responsibility of this position.
• To ensure that Homeless Oxfordshire’s Equal Opportunities Policies are complied promoted in carrying out duties of the post.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

Safeguarding Statement:

Homeless Oxfordshire is committed to safeguarding and promoting the welfare of all adults, children and young people who are at risk of harm and that come into contact with our services. We believe that all adults, children and young people have an equal right to protection from abuse, regardless of their age, race, religion, ability, gender, language, background or sexual identity and consider the wellbeing of the vulnerable adult, child or young person is paramount. As a result, we have a robust safeguarding policy to ensure everyone is treated fairly and a whistleblowing policy to enable people raise any concerns confidentially. We expect everyone (staff, trustees, associates, volunteers and anyone working on behalf of the Company) to share this commitment and read, understand and adhere to this policy and related procedures.

Equal Opportunities:

We employ people on the basis of their abilities. We strive to attract and develop talent that is representative of our clients and all sections of the society, and do not discriminate based on of age, faith, disability, race, gender, sexuality and socio-economic, regional or cultural background. If you are shortlisted and need us to make any adjustments to help you attend for interview, please let us know.

Open To: People wanting to work weekends. This role is a shift and rota'd role that includes weekends, bank holidays, early and late days.

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate.

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

Are you passionate about helping others? Do you want to make a difference to the lives of vulnerable families? Have you considered working in the Charity Sector and are you passionate about supporting Volunteers? If so, we want to hear from you!

Home-Start Medway is a well-established Charity which has been supporting parents with children aged 0-5 years since 1987. Our ethos is simple and clear, ‘To be there for parents when they need us the most because childhood cannot wait’.

It's an exciting time to join our growing team. Having been identified as a leading light amongst Home-Starts and recently received the Kent Charity Award for best use of volunteers and the Queens Award for Voluntary service, we are now looking for a new Volunteer Co-ordinator.

The Volunteer Co-ordinator is responsible for the recruitment, training and supervision of Volunteers who provide 1-1 support to parents / carers of children aged 0-5 years, sometimes providing direct support themselves.

Job Title: Volunteer Co-ordinator

Employer: Home-Start Medway (Charity no: 1108057)

Location: Medway

Hours of Work: Part time and Full time hours considered

Salary: £26,355 – £29,190 per annum dependant on experience

Responsible to: CEO

Main Responsibilities

· Work co-operatively with other team members to recruit and train volunteers and maintain a satisfactory level of available volunteers to meet demand.

· Manage a case load of families who are referred to the Scheme, matching them with appropriate volunteers and overseeing this support.

· Work with partners to review and design the volunteer training courses so that they include specialist models as identified by client need.

· Ensure essential records and checks for volunteers are accurate and up to date.

· Match appropriate volunteers with families and introduce them / monitor support.

· Provide support and supervision to volunteers that are working with families on your caseload.

· Provide regular bulletins / newsletters to volunteers and potential volunteers to retain enthusiasm and motivation.

· Develop and facilitate Volunteer social events and support meetings.

· Maintain accurate records of the support provided for families on our database system.

· Support parent to enrich their living environments by applying for grants for white goods or furniture when needed.

· To refer to and / or work in partnership with other agencies and service providers as and when required.

· To model age appropriate play activities to parents/carers and offer a range of strategies and activities to manage behaviour and assist child development.

· Signpost families to parenting groups that can support them such as the Solihull course or Incredible Years.

· Signpost parents / carers to relevant services to ensure they have the necessary provisions to meet their child/ren’s needs.

· Maintain and improve competencies through continuous professional development.

· To attend regular supervision meetings and annual appraisal.

· Work co-operatively with Management to support the preparation of the monthly, quarterly and annual reporting requirements.

· To contribute to the effective day to day operation of Home-Start Medway in accordance with governing documents, standards and methods of practice, Home –Start agreement and Quality Assurance standards.

· To keep efficient, accurate and confidential records, including statistics collection and collation. This would include the use of evaluation tools to enable us to evidence the impact of our work.

· To work within all Home-Start’s policies and procedures including: Confidentiality, Safeguarding Children Policies and Procedures and Health and Safety Policies.

· Be flexible and carry our other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.

· To work within the ethos of Home-Start and have high standards of practice. The need to respect confidentiality is paramount, as is a mature and flexible approach to the work.

This role is a permanent post. You will be based at our office in Strood although will be required to work across the Medway area. As well as joining a friendly, dedicated, and hardworking team you will have access to numerous benefits, including:

· 30 days annual leave (including 8 Bank Holidays)

· 2 days special leave days per year

· Birthday leave day

· Free tea and coffee provided in the office

· Pension contribution of 3%

· Christmas staff appreciation token

· Annual pay reviews

· Employee Assistance Programme (EAP) via D.A.S

· Access to the Charity Worker Discount Scheme
Access to a reduced-price local gym membership

Home Start Medway is committed to creating a safe and supportive environment for children, families, staff and volunteers. As part of our safer recruitment process, the successful applicant will be asked to complete relevant pre employment checks, including an enhanced Disclosure and Barring Service check, satisfactory references, right to work checks and verification of qualifications and employment history. All staff are expected to share our commitment to safeguarding and to follow our safeguarding policies and procedures.

We are looking for a strategic, innovative and compassionate Operations Manager to lead the development and delivery of emotional support groups, therapeutic groupwork programmes and co-production activity within our Safe Horizons London Domestic Abuse Partnership.

This is an exciting opportunity to shape survivor-centred services across London, ensuring domestic abuse survivors can access high-quality, trauma-informed support that reflects their diverse needs, experiences and cultural contexts. Working alongside twelve specialist partner organisations, you will help create and deliver innovative recovery-focused support that empowers survivors to rebuild confidence, improve wellbeing and move forward after abuse.

You will champion co-production, ensuring survivor voices remain at the heart of service development, while driving excellence, collaboration and continuous improvement across the partnership

This role is full-time and based across London with hybrid working arrangements. We offer flexible hybrid working, with a minimum expectation of one day per week in the office, balancing flexibility with opportunities to collaborate with colleagues and partners. Travel may be required across London boroughs, with occasional travel across England and Wales to attend meetings, learning events and partnership forums.

What We Offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As Area Manager you will oversee delivery of high-quality services across Wales. This includes:

• Developing delivery, business and social value improvement plans to meet these needs and identify income generation and/or fundraising opportunities to support business development initiatives.
• Driving continuous improvement of performance through use of data and other operational information to ensure teams perform to the highest standards at all times.
• Helping to build on and lead external relationships promoting positive working relationships to ensure the best possible support and outcomes is provided to eligible service users.
• Ensuring we are meeting the needs of our service users to a standard as expected of our commissioners and partners.

As Area Manager, you will develop and maintain effective relationships and formal partnerships across organisations and with key stakeholders, and promote and develop the services of VS. You will be responsible for leading the designated area strategically and ensuring it complies with national service delivery standards and best practice guidelines. You will also represent the charity in an appropriate and professional manner to commissioners, stakeholders, external bodies and the media, whilst acting as a voice for victims to the wider community.

Key Responsibilites

• ensure the successful delivery of a high quality, efficient and responsive services to victims
• identification of income growth and partnership opportunities and building relationships with relevant commissioning bodies and other stakeholders
• focus on team development, and the monitoring of performance and quality
• good understanding of government policy that is specific to Wales is essential for this role.

Please note that travel across a large area is an essential part of this role and you may be asked to work unsociable hours on occasion. You must be able to attend in person meetings with commissioners and partners across Wales as well as attending offices to meet staff.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Work where it matters most, achieve what matters more

Be part of a team where passion meets purpose, as we work together where the challenge is greatest to change the lives and build the futures of children and young people.

Ormiston Academies Trust is looking for an exceptional Head of Executive Office and Communications to sit at the heart of our organisation — running our Executive Office and shaping how we communicate with 45 schools, our staff, and the wider world.

In this dual role, you'll act as trusted adviser to our CEO and Deputy CEO, managing correspondence, priorities and special projects across the Trust. You'll lead our entire communications agenda including internal, external, press and public affairs, building a strategy that helps every one of our schools feel connected to our mission, and that raises Ormiston's voice and influence across the education sector.

You'll work closely with our National Leadership Group, Principals and senior leaders, and you'll have real scope to shape how a large, multi-layered organisation talks to itself and to the outside world.

About you

You'll bring senior leadership experience, ideally gained managing a press office or public affairs function, and you'll be confident operating as a trusted adviser to CEO-level and Principal-level stakeholders. You'll have a track record managing communications across multiple channels in a large, complex organisation, and be a confident user of technology and AI, with a clear view of how AI will change communications and administration. Experience in education, the public sector, or working with ministers, regulators or national media would be an advantage, but isn't essential.

Strong writing and interpersonal skills are essential, along with the ability to distil complex information for different audiences and communicate it clearly and simply. You'll bring calm, decisive leadership under pressure, including experience managing high-profile issues or reputational risk. This role requires you to combine excellent project management with the ability to build and sustain relationships across an organisation and beyond it.

Above all, you'll bring a genuine commitment to Ormiston's mission and values, and the creativity and critical thinking to solve problems in a fast-paced, changing environment.

About Ormiston Academies Trust

Our vision is to create a school system where every child thrives, regardless of background. Our people are at the heart of our approach – they are our greatest asset.

We exist to provide the best learning opportunities every day, in every school for every child. It is the people and teams in our Trust who make this a reality and ensure we have the greatest impact. If you join us at Ormiston, whatever your role, you can be sure of a role with purpose and meaning.

Ormiston, where every member of staff enjoys…

• The opportunity to build on the legacy of those who came before – being part of one of the longest standing Trusts, created with the sole purpose of enabling children and young people to thrive
• Working for a Trust nationally recognised for its impact on disadvantaged children – a rewarding, stimulating career where staff are challenged to be the best they can be, for the pupils we are proud to serve
• Being part of a team and community where you belong – receiving bespoke and holistic support from a well-resourced and ambitious network of experts and professionals that work at the heart of communities
• A supportive environment to grow your career – an extensive professional development programme, alongside flexible working arrangements and generous benefits

Benefits that care for you

We value your hard work and dedication, and we're committed to ensuring you feel supported, both professionally and personally so that you are in the best position to make the most impact for the children and young people in our schools.

When you join us at Ormiston, you can be certain that your work will have purpose and meaning. You can also expect robust and holistic support from us to enable you to excel in your role.

You will have access to an attractive benefits package including:

• 30 days annual leave (rising to 32 days after 5 years' service)
• Generous pension and life cover
• Access to health and well-being programmes, including a counselling service.
• Discounts on retail, travel, and leisure through our benefits platform.
• Free and confidential legal, tax and health 24/7 helpline.
• Cycle to work scheme.
• Automatic pay progression.
• Flexible working arrangements.

And much more as part of a leading multi-academy trust.

We are open to considering secondment and fixed term/flexible working arrangements for the right candidate. 

If you have any questions about the role please contact our recruitment team. 

The closing date for applications is 25 September 2026 with interviews due to take place the week commencing  5 October 2026.

Early applications are encouraged as we reserve the right to close the vacancy early should a suitable candidate be found.

We have an exciting opportunity for a Volunteer Coordinator in our Volunteers team at St Joseph’s Hospice. We are looking for someone who has experience in administration, supporting the public and working in a charity environment. The Volunteer Coordinator role will involve onboarding all new volunteers from recruitment to completion, providing a comprehensive and high-quality administrative support service to teams and volunteers across the hospice.

About you

• Effective communication and interpersonal skills and the ability to relate to people from a wide variety of backgrounds.
• Excellent IT skills such as Outlook, Word, Excel, PowerPoint, databases & internet.
• PR and presentation skills, e.g. ability to present Dept. at Induction training and meetings.
• Understanding and appreciation of the reasons why people volunteer.

Where you’ll work

St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity-awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.

Our specialist palliative care services—delivered at home, in our in-patient unit, and through out-patient clinics—are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket loan
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more!

For further information and to apply, please visit our dedicated recruitment page via the Apply button.

Closing date: 22nd September 2026.

Interview date: w/c 28th September / 5th October 2026.

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

• Spend approximately 3-4 days per week visiting teams across London sites and 1 day undertaking administrative duties
• Lead, motivate and support a field-based face-to-face fundraising team
• Provide coaching, mentoring and performance support to ensure team members are successful in their roles
• Handle challenging situations confidently and appropriately, taking action when needed
• Ensure policies, processes and governance requirements are followed consistently
• Promote a positive and supportive team culture
• Represent the organisation's values and ensure the team delivers a positive experience to supporters

• Proven experience managing and developing teams within a customer-facing environment
• Strong people management, coaching and leadership skills
• Comfortable working across multiple locations and travelling throughout London on a regular basis
• Experience dealing with performance, wellbeing and employee relations matters
• Able to follow and implement policies, procedures and governance requirements
• Confident making decisions and addressing challenging situations professionally

Ready to shape the future of high value fundraising for two much loved hospices?

Teesside Hospice and Butterwick Hospice are looking for an ambitious, relationship driven Head of Philanthropy and Partnerships to lead and grow high value fundraising across both organisations at a defining moment in their future.

Salary: £49,984
Location: Across both sites at Teesside and Stockton with c1day from home
Reporting to: Director of Fundraising and Communications
Contract: Full-time, 37.5 hours per week, with 0.8 FTE considered and flexible working arrangements
Benefits: A generous benefits package including up to 36 days' annual leave (including bank holidays), flexible and hybrid working, pension options, free onsite parking, comprehensive wellbeing support, professional development and a range of lifestyle, retail and staff discounts

About the Hospices:

Following the decision to merge, this is a unique opportunity to bring together the strengths, relationships and reach of two established hospices, building an ambitious philanthropy and partnerships programme that will help more people across Tees Valley and County Durham access the very best end of life care.

Together, Teesside Hospice and Butterwick Hospice support more than 6,700 people every year, but they know there are many more patients and families who need their care.

The Role:

You'll lead the development of a joined up high value giving strategy across major donors, trusts and foundations, and corporate partnerships, building on the strengths of both hospices while respecting their individual identities and deep connections within their communities.

This is a strategic leadership role, but it's also very much about relationships. You'll be visible, connected and confident opening doors, personally cultivating significant supporters, developing new networks and creating opportunities for transformational, six figure and multi-year support.

What you'll be doing

• Lead an ambitious high value fundraising strategy across both hospices, driving sustainable income growth.
• Develop major giving, building a strong pipeline of high-net-worth supporters and personally cultivating key relationships.
• Provide strategic leadership across trusts and foundations, securing significant and multi-year funding.
• Grow corporate partnerships across the combined geography, including flagship and high value relationships.
• Lead, coach and develop the Trusts & Grants Manager and Partnerships Managers, creating a confident, high performing team.
• Work closely with senior leaders, trustees and volunteers to unlock networks and open doors to new opportunities.
• Build exceptional supporter journeys that deepen relationships and grow long term value.
• Bring teams and opportunities together across both hospices, sharing expertise and creating greater collective impact.

What we're looking for?

An experienced high value fundraiser with a strong track record in major giving, trusts and foundations and/or corporate partnerships.

• A brilliant relationship builder who can engage confidently with high-net-worth individuals, senior business leaders, funders, trustees and other influential stakeholders.
• Someone with the ambition and confidence to develop significant gifts, including six figure and multi-year opportunities.
• A strategic thinker who understands pipelines, forecasting and income growth, but never loses sight of the relationships behind the numbers.
• An inspiring and supportive leader who can develop people, build confidence and create a culture of accountability and ambition.
• A collaborative, thoughtful approach and the ability to bring people with you through a period of exciting organisational change.

You'll have the opportunity to build the strategy, develop the team and create the philanthropic and corporate relationships that will help ensure hospice care is there for more people and families, today, tomorrow and for generations to come.

Interested? We'd absolutely love to hear from you.

To apply: Send your CV or profile to Ellen Drummond at Charity People to start the conversation. If your experience aligns, Ellen will be in touch with next steps and details of how to make your application.

Closing date: 9am, 7th October 2026

Interviews: 22nd and 23rd October 2026

Only because this role is time sensitive, we'll be reviewing CVs on a rolling basis - so please do get in touch as soon as possible if you're interested. But, if you're away on holiday or your personal circumstances make this time of year difficult, please just reach out to Ellen and we'll ensure that you don't miss out.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Our people are the heart of Woodrow. As the Duty Manager, you are part of a professional, enthusiastic, and passionate team that believes in the potential of every young person who comes through the door. The Duty Manager works alongside another Duty Manager, both of whom report into the Leisure Operations Manager. This role supervises a team of Leisure Assistants/ Lifeguards; and works closely with the customer teams across the site, swimming teachers, and lifeguards to maintain ongoing service delivery expectations.

The Duty Manager is responsible for supporting the smooth running of the swimming pool and delivering a high quality and safe experience for users of Leisure Centre facilities. We expect you to come with experience of having worked in a customer facing role, where you will be able to hit the ground running. Part of your role will support the management and maintenance of the pool plant. We are looking for someone enthusiastic, motivated, and customer focused. You must demonstrate a strong commitment towards ensuring excellence in customer service and enhancing customer experience. You must be ready to communicate with a diverse range of clients, including the public, children and young people, youth group leaders and teachers.

What you will be doing 

Leisure Centre Operations 

• Provide outstanding customer service experiences via a welcoming frontline duty management service, dealing with account enquiries and supporting bookings.
• You will work an early or late shift, on a rotational basis, to ensure lifeguard and duty manager cover is available while the Leisure Centre is open, Monday – Sunday.
• Support the organisation of lifeguard training, including NPLQ renewals, competency assessments, quarterly lifeguard observations; maintaining training records as required.
• Supervise the leisure retail shop, including sales, inventory control and daily reconciliation.
• Cover lifeguard shifts where there are gaps to ensure ongoing operations.
• Support the Operations & Duty Manager to ensure the rota is proactively staffed each week.
• Ensure accurate and timely recording of staff attendance and absence data each shift.
• Support new leisure staff inductions and training requirements.
• Ensure your training and competence is achieved and maintained, taking responsibility for your ongoing professional development.

Centre Health & Safety 

• Support management in maintaining the safety of the leisure facilities, ensuring working best practices and compliance with legislation, and completion of KPIs by the leisure team.
• Support the day-to-day management of the pool plant operation, ensuring regular maintenance tasks and KPI checks are undertaken according to schedule.
• Ensure the reporting of accidents, incidents and near misses are done in a timely manner.
• Ensure reporting of any hazards, damage, or maintenance issues to the Facilities team. 

Corporate Responsibilities 

• Actively promote London Youth’s policy and procedures to value and respect diversity and inclusion in all aspects of your duties and working relationships.
• Manage resources to the highest standards and act as a custodian of best practice.
• You will be expected to play a proactive part in the implementation of the work and policy of London Youth as a whole, supporting the vision, mission and aims of the charity.

Undertake any other duties as may be reasonably requested by Woodrow Management that ensure the ongoing operational success of the centre and delivery of excellent customer experiences.

Reflect our inclusive culture in your day-to-day work and support a positive health & safety and safeguarding culture in your interactions with colleagues.

Follow our organisation’s anti-racism principles and practices as you actively promote and respect diversity and inclusion in all aspects of your work and working relationships.

What you bring to the role 

Experience, Knowledge & Skills 

• Experience working in leisure in a supervisory or management capacity as a Duty Manager, Senior Lifeguard Assistant, or similar.
• Experience working in a customer facing environment, providing the highest levels of customer service, managing communications, resolving conflict.
• Experience of working with a range of customers, including young people and adults, with different backgrounds and varying needs.
• Working knowledge of health and safety best practice and legislation in leisure facilities.
• Experience supervising and/or line managing people, including training and induction.
• Experience carrying out lifeguard observations.
• Computer literate and competent using Microsoft Office applications. 

We would love to know if you have: 

• Experience in the use of CoursePro, or similar leisure bookings management system.
• Experience in the use of Deputy, or similar employee scheduling, timesheet software system.
• Experience managing external suppliers to support delivery of essentials services.
• Experience operating a pool plant room, and associated KPI management.

Qualifications

• Current RLSS NPLQ (National Pool Lifeguard Qualification) – Essential
• Pool Plant Operator Certificate – Highly Advantageous

Please let us know if you have: 

• Swimming Teacher Qualification (Swim England or STA)
• First Aid at Work certificate
• NVQ in Leisure or Operations Management, or similar
• RLSS NPLQ Trainer

Attributes & Behaviours 

• Customer-centric mindset with exceptional customer service skills.
• Able to quickly establish rapport and build effective relationships across a range of personas.
• Composed demeanour, able to keep calm under pressure and solve problems when they arise.
• Articulate communicator with a confident telephone manner and excellent written skills.
• Collaborative team player with a willingness to work effectively with others.
• Self-motivated with a positive attitude, growth mindset and keen willingness to develop.
• Able to work independently, demonstrating proactivity and initiative.
• Impeccable work ethic and a flexible approach to work.
• Good organizational skills, able to effectively prioritise workload.
• Analytical thinker with meticulous attention to detail.
• Absolute discretion and ability to maintain confidentiality.
• Passionate about leisure and sport opportunities to support health and wellbeing outcomes.
• Passionate and demonstrably committed to improving the lives of children and young people.
• Absolute commitment to London Youth’s principles of equality, diversity and inclusion.

Demonstrate living our values of being: 

• Ambitious 
• Collaborative 
• Inclusive 
• Accountable 

Why work at Woodrow High House 

• 39 days of annual leave (31 days + 8 bank holidays).
• Health Care Cash Plan to help cover your healthcare essentials. 
• Free access for you and your family to the Employee Assistance Programme. 
• Free onsite parking. 
• Branded quality uniform provided. 
• Free access to the 'Headspace' wellbeing app. 
• Free access to the Charity Mentoring Network, as a mentee or mentor. 
• Free tea and coffee available in the 'Tea & Coffee Bar'. 
• Free meals provided whilst on duty when the kitchen is serving young people in residence. 
• Magnificent location on an historic estate surrounded by nature. 
• You'll be working with a fantastic team of passionate colleagues across London Youth. 
• An outstanding culture and ethos where staff and visitors enjoy, challenge, and achieve. 
• Occasional supply of sweet - sometimes savoury - always yummy - treats are guaranteed. 
• You will be making a difference to the lives of young people!