81 Senior key worker jobs

Opoka is a subsidiary of Chrysalis Group and provides emotional support and guidance to women and children escaping domestic violence. Our services are delivered by specially trained bilingual IDVA’s, DV Outreach workers, Counsellors and Helpline & Crisis Response workers as well as a team of volunteers, peer-mentors, and community champions across the region.

We are seeking a Support Worker who will provide high quality practical and emotional support to women and children escaping domestic violence seeking refuge in our safe houses. You will oversee the smooth running of our safe houses and work alongside our Housing Team to provide an intensive housing management in our safe houses.

You will be bilingual in Polish and English and be able to converse fluently as organisational and communication skills are a key element to this role. You will have an understanding of safeguarding and domestic violence whilst bringing a trauma informed and a non-judgemental approach to this highly sensitive and confidential role.

High levels of time management skills and the ability to accurately enter highly confidential information into our databases so that your fellow team members can follow individual’s caseloads are essential.

As this role is working with women and children in extremely vulnerable situations, the post is only open to women applicants and as this role provides regulated activities under the Disclosure and Barring Service (DBS) candidate are required to undertake an enhanced DBS check.

You will hold a full UK driving licence as you will be visiting our safe houses daily.

Oxford Wood Recycling are seeking a part-time (22.5hours/week) Employability Support Worker to work with people facing barriers to employment. The role will focus on improving our training and development, strengthening our information systems as well as working with people seeking employability support and potential employers.

Active Communities Development Worker

Grade: NJC Point t23 - £34,434 FTE

Hours: 37.5 hours per week

Days: Monday to Friday (core hours are worked between 8am – 6pm)

Contract: Fixed-term contract, initially 12 months (continuation subject to further funding)

Responsible to: Senior Strategic Lead

Place of work: Salford CVS’ offices in Eccles, Salford, M30 0FN and out in Salford’s communities

Salford CVS delivers a range of projects and services that build resilient communities and encourage local people to be active citizens.

You’ll work primarily across our volunteering and emergency response activity, including helping to develop and deliver Salford CVS’s own active communities volunteering programmes. This will vary throughout the year, but you can expect to spend roughly half your time on emergency response and half on volunteering - and in practice, the two often overlap.

Main purposes of the post

To engage with a wide range of partners and volunteers to build active, more connected and resilient communities within the city of Salford. To deliver multiple areas of work around civil contingencies, humanitarian response and emergency response in Salford – from coordinating clear plans and processes and training and supporting volunteers, to enabling VCSE organisations to engage with the work. To support the development of our volunteering and active communities work across multiple services, including the rewarding, people-facing work of coordinating volunteers for local events and celebrations.

The Benefits of Working for Salford CVS

• 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)

• Enhanced company sick and maternity pay, subject to terms and conditions of service

• Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)

• Cycle to Work scheme

• Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)

• RHS family membership (optional and non-contractual)

• Development opportunities - we support and encourage our staff to progress in their careers (including formal training)

• A supportive working culture - we respect and support one another to do the best we can

We are an accredited Living Wage Employer, Living Hours Employer and Living Wage Funder, ensuring not just our staff are paid the ‘real’ Living Wage but also that any projects we fund can do the same.

Closing Date: 12 noon, Friday 2nd October 2026

Interviews: Tuesday 13th October 2026, in person at Salford CVS’ offices

Accountable to: Support Team Manager

Hours: 37.5 hrs per week (including evening and weekend hours on a rota)

Contract type: Permanent

Salary: £26,750

Location: Loughborough, England (Travel required to all Baca Services locations)

Start date: September 2026

Help Change Young Lives

At Baca, we support young people who have fled war, persecution, and trafficking, providing safe housing, education, and therapeutic care to help them rebuild their lives.

As a Support Worker, you will be a key worker for several young people in Baca's care, providing high-quality holistic and therapeutic support for their transition to adulthood. You will deliver services in line with Baca’s Theory of Change, ensuring the highest quality outcomes in physical and emotional wellbeing, education, employment, training, social engagement, and personal safety.

Key Responsibilities:

• Support young people using trauma-informed approaches (including PACE and recovery models)

• Promote safety and safeguard young people from exploitation and harm

• Support emotional wellbeing, independence, and life skills development

• Encourage engagement in education, training, and community activities

• Maintain accurate and compliant records

• Work closely with social workers, schools, and partner agencies

• Contribute to a reflective, learning-focused team culture

• Be a role model, offering care and compassion without discrimination.

• Plan and participate in day trips and annual residential weeks.

About you:

• Alignment with Baca’s values and mission.

• Ability to respond to change and work as part of a diverse team.

• Self-motivated, proactive, and able to take initiative.

• Knowledge of safeguarding practices and issues faced by unaccompanied asylum-seeking young people.

• Relevant training or willingness to complete essential training within the first year.

• Experience working with young people, especially in cross-cultural settings.

• Excellent communication, organisational, and ICT skills.

• Driving licence and access to a car.

• Enhanced DBS check required.

You will be:

• Approachable, reliable, and a strong team worker.

• Supportive, responsible, and personable.

• Flexible and able to work occasional evenings and weekends.

What We Offer

• The chance to make a meaningful difference

• A supportive, values-driven team

• 33 days’ holiday (pro rata), pension, wellbeing support, and more

How to Apply

If you are passionate about creating lasting change for young people and have the skills needed, we would love to hear from you.

Please note: You must have the right to work in the UK. You must also be able to legally drive in the UK for this role.

Successful candidates will be asked to apply for an Enhanced DBS Certificate including a check of the children’s barred list.

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity for a Support Worker to join our friendly team and help support the continued work of our LifeSkills Plus team. You will provide intensive support to adults with complex needs who are further away from employment or training by using a strength-based approach, ensuring those accessing the programme receive appropriate practical and emotional support by visiting them at home or in the community.

The LifeSkills programme supports individuals and families to build their confidence, social networks, financial and employability skills. The LifeSkills Support Worker will work closely with the linked LifeSkills programme, entitled LifeSkills Open.

Irish Chaplaincy is seeking an experienced, compassionate and motivated Community Outreach and Volunteer Manager to help us extend our reach, strengthen our volunteer community and provide high-quality support to older and vulnerable Irish people across London.

For almost 70 years, Irish Chaplaincy has supported Irish immigrants and people of Irish heritage across England and Wales. Rooted in a Catholic ethos and Catholic social teaching, our work recognises the inherent dignity of every person. We take a holistic and person-centred approach, offering spiritual, emotional and practical support to people who may be isolated, vulnerable or experiencing difficult circumstances.

This is an exciting opportunity to play a central role in a respected charity at an important point in its development. As we celebrate our 70th anniversary in 2027, you will help us reach more people in need, build a strong and well-supported volunteer network, and ensure that vulnerable members of the Irish community receive compassionate, practical and pastoral care.

This is a varied, hands-on role combining community outreach, face-to-face casework, staff supervision and volunteer management. You will lead efforts to identify and engage people who may benefit from our support, build strong referral relationships across London, and ensure our volunteers are recruited, trained and supported effectively.

You will also line manage our Community Outreach Worker and hold a small caseload of your own. This will involve visiting people in their homes, hospitals and care settings and providing pastoral care, advocacy, emotional support and practical help, including support at the end of life.

Key responsibilities

• Proactively reach older Irish people and other vulnerable members of the Irish community, particularly those who are isolated or not currently known to services.
• Build relationships with parishes, community and faith groups, Irish centres, GP surgeries, social services and other voluntary and statutory organisations.
• Provide day-to-day line management, supervision and development support to the Community Outreach Worker.
• Lead the recruitment, induction, training, deployment and ongoing support of volunteers.
• Develop clear volunteer roles and effective procedures covering safeguarding, safe recruitment and DBS checks.
• Hold a small caseload and provide face-to-face pastoral, emotional, advocacy and practical support.
• Represent Irish Chaplaincy at community events, forums and partner meetings.
• Support community development, fundraising, impact reporting and activity connected with Irish Chaplaincy's 70th anniversary in 2027.

About you

We are looking for someone with substantial recent experience in:

• Community outreach, engagement or development, particularly with older people or other vulnerable adults.
• Face-to-face support and casework, including visits to people's homes, hospitals or care settings.
• Line managing or supervising paid staff, including supporting performance, wellbeing and professional development.
• Recruiting, training, supporting and managing volunteers, while creating a positive and inclusive volunteering culture.

You will be an excellent relationship-builder with strong communication and organisational skills, a sound understanding of safeguarding, and the ability to balance outreach, management and direct support responsibilities.

You will bring a warm, respectful and person-centred approach to your work. You should also have empathy with, and a commitment to, Irish Chaplaincy's Christian ethos and pastoral mission. An understanding of Irish culture and the experiences of the Irish diaspora in Britain would be an advantage.

The role requires regular travel across London and occasional evening or weekend work. An enhanced DBS check and the right to work in the UK are required.

Irish Chaplaincy is committed to safeguarding and promoting the welfare of older and vulnerable people. We are an equal opportunities employer and welcome applications from all sections of the community.

Operations Manager 

• Psychosocial Workshops and Recovery Team (permanent)
• Here4YOUth Team (12-month maternity)

Salary: £33,450 – £41,160 per annum depending on experience 
Hours: 35 hours per week, Monday to Friday
Contract: Permanent and 12-month maternity cover
Location: Worcestershire (base choice of Kidderminster, Redditch, or Worcester)

Job Reference: 1765 

At Cranstoun, we are always in search of talented and experienced individuals to join our team. An exciting opportunity has arisen for an Operations Manager for the Worcestershire Drug and Alcohol Service, within our Workshops and Recovery Team and our Here4YOUth team.

You will be part of the Worcestershire leadership team and support the County Manager to deliver a safe, effective, and efficient service to our current and future service users.

Psychosocial Workshops and Recovery Team: You will line manage a team of Key Workers who run our group programmes across the County, and our Volunteer and Peer Mentor Co-ordinator.

Here4YOUth Team:  You will line manage a team of Key Workers who hold a caseload of young people and families, including delivery of the MPACT programme.

Amongst other duties you will support individuals’ development, support personnel matters, listen, respond, and care about staff and the wellbeing of those who use our service. Oversee performance and manage the operational flow of your team, maintain high standards of practice, and support your team to achieve wider service targets.

The successful candidate will have a minimum of two years effective leadership and/or supervisory experience. You will need to demonstrate effective communication and organisational skills and have the ability to manage change whilst working to deadlines.

You will need to be confident working with external agencies and deliver learning sessions to your team and other agencies where required. You will need a keen eye for detail as part of your role will be to review incidents, ensure compliance with clinical audits and create plans to respond to recommendations. You will also be required to form part of the duty management rota for the service.

All posts are subject to an enhanced DBS Disclosure. All post holders may be required to work some evenings and some unsociable hours in order to meet our service delivery requirements. The core service operates Monday to Friday, 9am – 5pm with additional hours on some evenings.

Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

For more details and to apply, please visit our website via the link. 

Please quote the appropriate Job Ref in all correspondence. 

 Closing date: 18th October 2026.

This peer support project is delivered in partnership with South West London and St George’s Mental Health NHS Trust to support Carers of people with mental health conditions.  This project will work to support Carers through one-to-one support, outreach, training and peer support groups.

About The Role: 

Using your lived experience of caring for someone with a mental health condition, and a strengths-based approach, you will support mental health Carers in their caring role.  You will provide person centred one-to-one- support, information, signposting, and advocacy, develop, and facilitate peer support groups and deliver training and outreach sessions at different locations across the borough. 

Key Requirements of the role Include: 

• Lived experience of Caring for someone with a mental health condition 

• Knowledge and understanding of mental health and the associated challenges and support needs. 

• The ability to work within the principles and values of peer support. 

• Confidence supporting people on a one-to-one basis. 

• Experience of / ability to facilitate peer support groups and training. 

• Clear communication and good interpersonal skills 

• Efficient organisation and time management skills 

• Developed IT skills, with experience using databases and communication platforms. 

Please see the job description and person specification for the full list of requirements and specifications.

Our Charity: 

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.In short, we are the Carer's friend and advocate, often helping Carers through difficult times.

Benefits of working for Wandsworth Carers’ Centre: 

• Hybrid on completion of the induction period with a minimum 60% office based. 

• Friendly team and working environment 

• Annual leave starts at 31 days increasing to 36 days plus bank holidays

• Contributory company pension, 

• Ongoing training and development opportunities

• Employee assistance program. 

If you're committed to working in the voluntary sector and want to be part of a diverse team that makes a real difference to people’s lives, this role is for you! 

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce. 

The Organisation

We are working with a well-established UK not-for-profit organisation with annual income of approximately £150 million. Operating at significant scale and complexity, the organisation manages a diverse range of income streams including donations, legacies, grant and contract funding, trading activity and investment income. The finance function plays a key role in supporting strong governance, compliance and decision-making across the organisation.

The Job

This is an excellent opportunity for an experienced tax professional to take ownership of all tax matters within a large and complex organisation. Working closely with senior finance colleagues and external advisers, you will act as the organisation's lead technical expert on VAT, Corporation Tax and Gift Aid, ensuring robust compliance, governance and risk management. You will provide practical advice to senior stakeholders, helping the organisation understand and navigate the tax implications of operational and strategic decisions.

Key responsibilities include:

• Leading on VAT, Corporation Tax and Gift Aid compliance and advisory matters
• Preparing and reviewing VAT returns, including partial exemption calculations and annual adjustments
• Managing Corporation Tax compliance and reporting
• Developing and maintaining tax governance frameworks, controls and processes
• Identifying and mitigating tax risks across the organisation
• Providing technical guidance to finance and non-finance stakeholders
• Building effective relationships with external advisers, auditors and internal teams
• Driving continuous improvement across tax processes, controls and reporting systems

Location:

Remote working, with occasional office attendance in London (typically once per quarter)

Hours: 28 hours per week (will consider full-time hours for the right person. Would likely need to contribute towards other areas of finance)

Salary: £60,000 - £66,000 per annum, pro rata

The Person

We are seeking a qualified accountant or tax professional with strong technical expertise and experience operating within a large, complex organisation.
You will be able to demonstrate:

• Qualified Accountant or Tax professional
• Strong knowledge of UK VAT, Corporation Tax and Gift Aid legislation
• Experience managing complex VAT environments, including partial exemption
• A track record of delivering accurate and timely tax compliance activities
• Strong stakeholder management and communication skills
• The ability to translate technical tax matters into practical business guidance
• Experience working collaboratively across finance, systems, planning and operational teams
• A proactive approach to continuous improvement and risk management

Experience gained within the charity, not-for-profit, membership body or broader complex organisation environment would be advantageous.

What's in It for You?

• Remote working arrangement
• Salary of £60,000 - £66,000 per annum, pro rata
• Double-matched pension contributions up to 8%
• 27 days' annual leave plus bank holidays, pro rata
• The opportunity to be the lead tax specialist within a sizeable, nationally recognised organisation
• Exposure to a broad range of complex tax matters and senior stakeholders
• A supportive and collaborative finance team environment

How to Apply

If you are an experienced tax professional looking for a flexible role where you can make a significant impact, we'd be delighted to hear from you.

Please submit your CV detailing your relevant experience, including VAT, Corporation Tax and Gift Aid/partial exemption compliance and advisory work. Applications will be reviewed on a rolling basis.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The Organisation

We are working with a well-established UK not-for-profit organisation with annual income of approximately £150 million. Operating at significant scale and complexity, the organisation manages a diverse range of income streams including donations, legacies, grant and contract funding, trading activity and investment income. The finance function plays a key role in supporting strong governance, compliance and decision-making across the organisation.

The Job

This is an excellent opportunity for an experienced tax professional to take ownership of all tax matters within a large and complex organisation. Working closely with senior finance colleagues and external advisers, you will act as the organisation's lead technical expert on VAT, Corporation Tax and Gift Aid, ensuring robust compliance, governance and risk management. You will provide practical advice to senior stakeholders, helping the organisation understand and navigate the tax implications of operational and strategic decisions.
Key responsibilities include:

• Leading on VAT, Corporation Tax and Gift Aid compliance and advisory matters
• Preparing and reviewing VAT returns, including partial exemption calculations and annual adjustments
• Managing Corporation Tax compliance and reporting
• Developing and maintaining tax governance frameworks, controls and processes
• Identifying and mitigating tax risks across the organisation
• Providing technical guidance to finance and non-finance stakeholders
• Building effective relationships with external advisers, auditors and internal teams
• Driving continuous improvement across tax processes, controls and reporting systems

Location: Remote working, with occasional office attendance in London (typically once per quarter)

Hours: 28 hours per week (may consider full-time hours for the right person)

Salary: £60,000 - £70,000 per annum, pro rata (28 hours)

The Person

We are seeking a qualified accountant or tax professional with strong technical expertise and experience operating within a large, complex organisation.

You will be able to demonstrate:

• CCAB qualification or equivalent relevant professional qualification
• Strong knowledge of UK VAT, Corporation Tax and Gift Aid legislation
• Experience managing complex VAT environments, including partial exemption
• A track record of delivering accurate and timely tax compliance activities
• Strong stakeholder management and communication skills
• The ability to translate technical tax matters into practical business guidance
• Experience working collaboratively across finance, systems, planning and operational teams
• A proactive approach to continuous improvement and risk management

Experience gained within the charity, not-for-profit, membership body or broader complex organisation environment would be advantageous.

What's in It for You?

• Remote working arrangement
• Double-matched pension contributions up to 8%
• 27 days' annual leave plus bank holidays, pro rata
• The opportunity to be the lead tax specialist within a sizeable, nationally recognised organisation
• Exposure to a broad range of complex tax matters and senior stakeholders
• A supportive and collaborative finance team environment

How to Apply

If you are an experienced tax professional looking for a flexible role where you can make a significant impact, we'd be delighted to hear from you.

Please submit your CV detailing your relevant experience including VAT, Corporation Tax and Gift Aid/partial exemption compliance and advisory work. Applications will be reviewed on a rolling basis.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Help people have their voices heard. Make a difference through advocacy.

Mind in Havering, Barking & Dagenham is looking for a passionate and committed person to join our Advocacy Service, supporting vulnerable adults to understand their rights, express their views and have a say in important decisions about their lives.

We have one vacancy available, with the appointment level dependent on your existing qualifications and experience.

If you hold the required National Advocacy Qualification and relevant IMCA/DoLS training, you will be appointed as an Independent Mental Capacity Advocate (IMCA) / Community Advocate, earning £28,954 per annum (£17.40 per hour) for 32 hours per week.

If you have the right skills and experience but are not yet qualified, you may be appointed as an Advocacy Project Worker at £15.81 per hour, with support and a clear route to work towards the National Advocacy Qualification.

You will work with people across Havering, building trusted relationships and helping ensure their wishes, rights and choices are heard and respected. The role includes casework, working alongside health and social care professionals, community engagement, workshops and promoting self-advocacy.

We are looking for someone who is compassionate, organised, resilient and confident communicating with people who may be distressed or facing difficult circumstances. You will need to work independently while also being part of a supportive team.

If you are already an experienced advocate or are looking to develop your career in advocacy, we would love to hear from you.

The Housing First Worker will be responsible for coordinating and providing a person centred, strength based support service to create long term sustainable tenancies by empowering customers, increasing independence, and maximising connectivity with the local community.

All activity will be underpinned by the following Housing First Principles:

1. People have the right to a home

2. Flexible support is provided for as long as it is needed

3. Housing and support are separate

4. People have choice and control over all aspects of their lives

5. The service is based upon individual’s strengths, goals, and aspirations

6. An active engagement approach is used

7. A harm reduction approach is used.

Reporting to the Housing First Team Leader, the Housing First Worker is responsible for coordinating and providing a personalised, trauma informed support service to people with complex needs facing multiple exclusion in line with Housing First Principles.

Organisation Context:

Oasis Community Housing (OCH) is a Christian response to homelessness and disadvantage providing housing, support and other specialised services. The support provided aims to develop life skills that will enable people to live successful independent lives.

Oasis Community Housing is part of the Oasis group of charities. The group includes national charities dedicated to education, housing, and campaigning against human trafficking and we work to a common vision of creating communities in which everyone can thrive and reach their God-given potential.

We welcome applicants from all faiths or none, but it is important that all employees understand and sympathise with the Christian vision, ethos, and culture of the organization. However, it will be an 1 occupational requirement that a practising Christian be needed for some specified roles. This will be highlighted in the qualifications section of the job description and will be clearly stated in the job advert.

Oasis Community Housing is a growing charity, with its Central Office in Gateshead. 

Duties & Responsibilities:

• To assist the Project Team Leader/senior worker in ensuring holistic (mental, physical, emotional, spiritual) support is provided to people in accordance with the ethos and values of Oasis Community Housing. 

• Work with Housing First individuals to help them articulate their goals and aspirations offering personal, therapeutic, and emotional support. The work will be informed by core Housing First principles.

• Undertake comprehensive needs and risk assessments with each allocated resident. 

• Develop and maintain relationships with Housing First individuals to enable person centred support, promoting personal choice and wellbeing. This will be done through regular contact, including visits to individuals’ homes and appropriate community settings.

• Be adaptive and flexible, resilient to challenges and rejections, to support the stability and progression of Housing First individuals to achieve personalised outcomes. 

• Liaise with accommodation providers and actively encourage Housing First individuals to move into appropriate Housing First accommodation of their choice. 

• Identify barriers to acquiring and maintaining accommodation and provide support, including practical help with furniture, benefits advice, budgeting, neighbour relations and liaising with landlords.

• Offer advice, guidance, and support on ways in which substance misuse and other harmful activities can be practiced more safely. This includes anticipating and supporting the reduction of harmful challenges while maximising opportunities.

• Support individuals in attending AA/NA and taking first steps to address their substance misuse issues.

• Be empowered and persistent in advocating for individuals to access all services, including reconciliation work with agencies, if required. 

• Develop, maintain and coordinate effective working relationships with external agencies, promoting effective communication for and about individuals ensuring the Housing First project is widely known and promoted.

• Identify cases requiring further help (specialist advice, alternative support) referring and supporting engagement as appropriate.

• Support individuals to access community resources to develop positive peer networks and meaningful leisure opportunities, including social, recreational, sport, faith, learning and arts.

• Regularly review individuals support plans to update, maintain accurate monitoring and evaluation records using InForm, including detailed information on people worked with.

• Actively participate in achieving targets as set by the Housing First senior/Manager. 

• Actively engage with supervision with line manager, including review of training needs. 

• To be responsible and accountable for the delivery of high-quality support.

• Undertake any other duties consistent with the role. 

• To assist in the recording of access to, participation in and evaluation of services; to encourage and facilitate consultation and participation at all levels of service development. 

• Supporting in the active participation of people resident in Housing First project design, delivery, and evaluation 

• Providing support in the process surrounding the refusal of applicants and move on decisions for Housing First referrals. 

• To be involved with, and facilitate, group work activities e.g. Life and Employability Skills Workshops, Social Events, Personal Development Programme activities and keep records of such activities. 

• To ensure safeguarding policies and procedures are adhered to in your practices, and that concerns are reported appropriately and expediently.

• To signpost and support people to access other professional services.

Personal Specification/Key Competencies:

Qualifications:

• Relevant qualification to NVQ Level 2 (Desirable)

• Professional qualification in a related field (housing management, social work etc.) (Desirable)

Work Experience:

• At least 2 years’ experience as a support worker (Essential) 

• Good understanding of housing first principles. 

• Experience of using person centred support plans (Essential) 

• An awareness of the impact of worklessness on homeless people (Desirable) 

• Knowledge of drug and alcohol misuse (Essential) 

• Knowledge of mental health issues (Desirable) 

The Baobab Centre is a non-residential therapeutic community supporting unaccompanied minors who have experienced human rights abuses and are seeking asylum, refugee status and settlement in the United Kingdom.

The role of a Therapeutic Community Caseworker at the Baobab Centre is to support unaccompanied asylum seeking and refugee adolescents and young adults to access care, basic rights and entitlements and to support their social development and rehabilitation.This role involves working closely with the clinical key worker of each young person and with our wider multidisciplinary team. As a Caseworker you will aim to empower individuals to build stable, independent lives in the UK, including by supporting them to communicate their views, needs and experiences in decision-making processes, and supporting them to make challenges when necessary. Caseworkers assist young people to make effective choices about what happens in their lives and encourage them to speak up and build agency.

Baobab aims to be a non-residential therapeutic community with a holistic and integrated perspective.As a Caseworker, you will play a key role within our multidisciplinary team. We aim to be a thinking organisation and place a high value on shared thinking time and shared responsibilities. Our team work together with each other and with agencies and key individuals in young people’s lives, both within and outside of Baobab. A key aspect of the role is communicating with members of the clinical and admin staff team within the Baobab Centre and with other workers in the network around each young person including social workers, teachers, foster carers, lawyers, hospital consultants, housing and benefits workers. etc. You will strive to develop relationships across networks and advocate access to rights and entitlements for our community members. 

It is critical that as a Caseworker: 

• you have an insight to the backgrounds and experiences of both the internal and external factors impacting on the lives of unaccompanied young people attending our centre and an understanding of the broader context in our society as it impacts on young asylum seekers (including invisibility, marginalisation, discrimination and the fact of waiting in uncertainty for a long time.

• You have an insight in how trauma and the many human rights violations and persecution that most members of our community have experienced impact on all aspects of a young person’s internal and external world. 

• You have an insight in how current immigration rules and social care system procedures act as barriers to rehabilitation, including by restricting access to education, adequate benefits, housing and healthcare provision.

Our Charity: 

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.In short, we are the Carer's friend and advocate, often helping Carers through difficult times. 

About the role: 

This role involves providing information, support and advice, particularly around welfare benefits, housing and learning disabilities, to Carers through one-to-one appointments, case work, and group facilitation. 

Key Responsibilities Include: 

• Providing advice and advocacy on welfare benefits and housing. Minimum of 3 days a week.

• Providing information, support and advocacy to Carers of people with Learning Disabilities. 

• Facilitation of the Learning Disability Carers Peer Support Group. 

• Recording and maintaining accurate case records, adhering to AQS standards.

• Managing your own case load. 

Essential Requirements Include: 

• Experience of, or ability to provide one-to-one support, information, advocacy and advice, including welfare benefits. 

• Experience of or ability to facilitate peer support groups in person and online. 

• Ability to deliver training and information sessions. 

• Strong listening and questioning skills. 

• Ability and commitment to work on own initiative and as part of a team.

• The ability to balance and prioritise a busy and varied workload. 

• Developed IT skills with experience using Microsoft packages. 

• Clear verbal and written communication skills in English. 

Please see the job description and person specification for a full list of responsibilities and requirements.

Benefits of working for Wandsworth Carers’ Centre: 

• Hybrid on completion of induction period with a minimum 60% office based

• Friendly team and working environment 

• Annual leave starts at 31 days increasing to 36 days plus bank holidays

• Contributory company pension, 

• Ongoing training and development opportunities

• Employee assistance program offreing 24/7 support

If you're committed to working in the voluntary sector and want to be part of a diverse team that makes a real difference to people’s lives, this role is for you! 

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.