Service management jobs
Support Mentor
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Job Title: Support Mentor
Location: This role is based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Salary: £27,000
Shift Pattern: 37.5 hours per week Monday to Sunday on a rota which can range between 09:00 - 17:00 or 13:00 - 21:00. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays.
About the Role
We are seeking a compassionate and dedicated Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service.
Some Key Responsibilities Include:
- Create tailored support plans through one to one sessions, group sessions, and multi agency meetings
- Holding a caseload, conducting key work sessions which are personable to their needs
- Monitor residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies
- Encourage residents to take part in activities and events such as movie nights, cooking evenings, and games nights
- Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
About You
We're looking for someone who has a true passion to support those who have multiple and complex needs, with a drive to help support those who suffer with homelessness, mental health, and substance use. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs.
- Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
- Ability to show empathy and compassion to our residents, and different challenges they face
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
The Organisation
LawCare is the mental health charity for the legal sector, providing free, confidential emotional support and information to people working in law across the UK, the Channel Islands, and the Isle of Man. While our primary focus is on direct support services, we also play a leading role in advocating for improved mental health practices within legal workplaces and driving cultural transformation through education, training, and research.
Established in 1997, we have spent almost 30 years supporting legal professionals by offering a safe, confidential, and non-judgemental space to talk, whether individuals are experiencing day-to-day pressures or more complex, enduring challenges. Our team of Champions, over 100 volunteers, and staff bring lived experience of the legal sector, enabling us to provide informed, empathetic support grounded in a deep understanding of the profession’s unique demands.
We serve all branches of the legal community, including barristers, solicitors, in-house teams, chartered legal executives, and business and support staff. From early-career professionals facing bullying or imposter syndrome to senior leaders managing risk, regulatory pressures, or professional isolation, we are a trusted and independent source of support.
In addition to our direct support services - including helpline, live online chat, and email support - we provide peer support and maintain a substantial, regularly updated online library of resources, including articles, personal stories, research, and multimedia content designed to promote mental health awareness and resilience across the sector. We also deliver training on mental wellbeing, management and supervision, vicarious trauma, and the new SRA workplace behaviour standards, and offer online sessions for legal workplaces and organisations to explain the support we provide.
By combining frontline service delivery with sector-wide advocacy, LawCare is uniquely positioned at the intersection of individual wellbeing and organisational cultural change. We are supported by a strong, capable team and a committed Board of Trustees, enabling us to continue making a meaningful impact across the legal profession.
The Role
LawCare is seeking an inspiring and values-led Chief Executive to lead the charity into its next phase of development at a pivotal moment for the legal profession. As the public face and strategic leader of the organisation, the Chief Executive will champion LawCare’s mission - ensuring the continued delivery of high-quality, confidential support services while strengthening its voice and influence across a rapidly evolving and increasingly commercial mental health landscape.
This is an exciting opportunity to build on strong foundations, guiding a respected and independent charity through a period of significant sector change. Working closely with staff, volunteers, funders and partners, the Chief Executive will drive sustainable growth, deepen impact, and help shape a more compassionate and mentally healthy legal culture for the future.
Key Responsibilities
Strategic Leadership & Impact
- Lead delivery of LawCare’s forthcoming strategy (2026 onwards), translating vision into measurable impact.
- Ensure LawCare sharpens its positioning and messaging in a crowded mental health marketplace.
- Balance direct support services, research, education and influencing work to maximise impact.
- Identify what the charity should prioritise and where it should collaborate rather than deliver directly.
External Relations & Sector Influence
- Act as the primary ambassador and spokesperson for LawCare across the legal sector in the UK, the Channel Islands, and the Isle of Man.
- Build and maintain senior relationships with:
- Professional bodies
- Regulators
- Law firms and chambers
- Legal educators
- Funders and charitable trusts
- Speak regularly at conferences, sector events, roundtables and award ceremonies. These are primarily London based, however, there will be occasions where representation is required across England, the Channel Islands and the Isle of Man.
- Build alliances to influence policy, regulation and workplace practice around mental health and wellbeing.
- Position LawCare as the authoritative, evidence-informed voice on mental health in law.
Service Oversight & Quality
- Ensure the continued delivery of high-quality, confidential helpline and peer support services.
- Maintain robust safeguarding, confidentiality and data governance practices.
- Oversee volunteer recruitment, training and engagement.
- Ensure services evolve in response to emerging issues (e.g., stress, anxiety, workplace conflict, regulatory pressure, AI-related disruption).
Financial Sustainability & Governance
- Lead financial planning and sustainability, working closely with the Treasurer and Board.
- Manage relationships with core professional body funders and diversify income streams.
- Develop compelling funding cases and annual pitches to key stakeholders.
- Strengthen reserves and long-term financial resilience.
- Ensure strong governance, compliance and risk management.
- Support and work closely with the incoming Chair and a refreshed Board.
Research, Education & Prevention
- Build on the impact of the Life in the Law research programme.
- Promote preventative approaches for firms and educators.
- Strengthen LawCare’s role in vocational education and regulatory conversations.
- Ensure research informs policy influence and funding opportunities.
Organisational Leadership
- Lead, support and develop a small, experienced and fully remote team.
- Foster a culture of trust, collaboration, wellbeing and accountability.
- Provide clarity and reassurance during a period of leadership transition and financial strengthening.
- Ensure operational efficiency and effective use of technology in a remote environment.
The Person
LawCare is seeking a credible, strategic and values-driven leader with a deep understanding of the legal profession and the pressures shaping it today. You will bring senior leadership experience, strong commercial and financial acumen, and the ability to balance operational excellence with sector-wide influence.
An authentic and compelling ambassador for mental health and wellbeing, you will be an exceptional communicator who builds trust with ease. Emotionally intelligent, resilient and grounded, you will combine empathy with clarity and conviction, guiding the organisation confidently while remaining steadfast in your commitment to improving mental health across the legal community.
Essential
Professional Background
- Prior professional experience in the legal sector is required. Experience working in a qualified or regulated professional role is desirable.
- Deep, intrinsic understanding of the culture, pressures and structural dynamics of the profession.
- Senior leadership experience with responsibility for strategy, people and budgets.
Leadership & Influence
- Credible, visible and compelling leader with presence.
- Exceptional communicator - confident public speaker and strong writer.
- Knowledge of mental health systems, workplace wellbeing or addiction support.
- Able to influence senior stakeholders and bring sceptical audiences “on the journey.”
- A credible ambassador for mental health and wellbeing - knowledge of mental health systems, workplace wellbeing or addiction support.
- Comfortable operating at Board level.
Organisational Capacity
- Experience managing and motivating high-performing teams (ideally remote).
- Financial acumen, including budget oversight and income generation.
- Fundraising experience, particularly with trusts, foundations or membership bodies.
- Ability to balance operational delivery with strategic influence.
- Skilled at prioritisation in resource-constrained environments.
Personal Qualities
- Authentic commitment to mental health and wellbeing.
- Emotionally intelligent, empathetic and values-driven.
- Resilient and calm under pressure.
- Able to navigate sensitive conversations with discretion and diplomacy.
Desirable
- Experience within the charity or not-for-profit sector.
- Experience working with regulators or professional bodies.
- Understanding of research commissioning or evidence-led advocacy.
Further information
For further information about LawCare, the scope of the role and the person specification, please download the Candidate Briefing Pack.
How to Apply
If you are interested in this exciting opportunity, please provide the following with your application:
- An up to date CV, with the details of two referees (we will not contact them without your prior permission).
- A supporting statement outlining how you meet the criteria set out in the Person Specification, along with your motivation for applying for the role.
Closing date for applications: Monday 30th March 2026
Preliminary interviews with Russam: Wednesday 8th & Thursday 9th April 2026
Interviews with LawCare: Week commencing 20th April 2026
We look forward to receiving your application.
About the role
The Community Support Worker will play a key role in our community support team and service provision. Leading a team of volunteers, they will manage community enquiries through our helpline, digital channels, and in person at our Welcome Area, ensuring that IRMO remains a warm and accessible space for all.
They will work closely with other teams to provide service users with accurate, up-to-date information, support the delivery of our advice services and make referrals to partner organisations and services. They will also play a key role in the delivery of the Community Support and Access to Health initiatives by planning, organising and delivering one-to-one support, outreach activities and workshops. This post is designated for a Portuguese speaker, in order to strengthen engagement and inclusion of Brazilians and other Portuguese-speaking migrant communities.
Key responsibilities
Community Support
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Serve as a key point of contact for Portuguese and Spanish-speaking community members, guaranteeing a welcoming environment, managing enquiries and referring to relevant IRMO services or external providers as needed.
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Maintain up-to-date knowledge of internal and external resources and services available to the community, and share this information with community members.
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Follow safeguarding practices across the services provided by the Community Support team.
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Actively contribute to the planning, organising and delivery of the Advice area’s activities, events and workshops, including outreach sessions.
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Lead the recruitment, induction and supervision of Community Support volunteers.
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Represent IRMO in meetings and events related to community engagement, promoting our services among key stakeholders.
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Maintain accurate and timely records of service users and project activities using IRMO’s monitoring tools and database (Views).
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Record user feedback and complaints.
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Respond promptly and professionally to phone calls, emails, WhatsApp messages, and other enquiries.
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Assist with additional administrative tasks as required.
Access to Health
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Organise and manage drop-in sessions, including initial screenings.
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Deliver specialist information and advice as part of Access to Health initiatives, increasing awareness and accessibility for the community on topics such as cancer screenings, Chagas disease, sexual and reproductive health and vaccination uptake.
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Assist and advocate for community members facing barriers in accessing healthcare.
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Plan, organise and deliver rapid community testing screening sessions and health promotion events, both at IRMO and in external community settings.
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Organise and participate in regular outreach activities to promote Access to Health services and engage community members.
Key Duties & Responsibilities may evolve to meet the changing needs of the organisation and community, requiring flexibility and openness to additional duties as directed by the line manager.
Person specification
E = Essential - D = Desirable
Qualifications, Experience & Knowledge
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At least one year of experience in a similar role (E)
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Experience working or volunteering in the not-for-profit sector (D)
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Experience in managing and motivating volunteers (D)
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Understanding of issues facing the Latin American community in the UK (E)
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Understanding of safeguarding and child protection practices (E)
Skills & Abilities
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Excellent verbal and written communication skills in English and Portuguese (E)
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Good verbal and written communication skills in Spanish (E)
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Ability to communicate in an effective and accessible way with a diverse range of individuals and organisations (E)
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Ability to work with service users in a way that promotes their rights and dignity, while being aware of relevant boundaries (E)
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Ability to interact with service users from all backgrounds in a friendly, approachable and supportive way (E)
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Excellent organisational skills and attention to detail (E)
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Ability to manage own time and workload effectively (E)
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Ability to work independently and as part of a team (E)
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Good IT skills, including experience using Google Workspace applications and databases (E)
Personal Attributes
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Professional, positive and flexible attitude (E)
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Self-motivated and resourceful (E)
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Commitment to the principles of equality, diversity and inclusion (E)
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Commitment to IRMO's vision, mission and values (E)
Other requirements
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Willingness to work occasional evenings and weekends as required (E)
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Engagement Assistant (Part-Time, Flexible)
Location: Swindon & surrounding community
Are you passionate about your local community? Do you love meeting people, building relationships and making a real difference?
At Dressability, we believe clothing should never be a barrier to dignity, comfort or independence. Every year, we support adults and children with disabilities, older people, and those facing physical challenges by providing specialist clothing alterations and adaptations that truly transform lives.
Now, we’re looking for someone from Swindon to help us take that mission even further.
Why This Role Matters
This isn’t just a job — it’s an opportunity to:
- Be the external face of a respected local charity
- Build meaningful partnerships across Swindon
- Help people access life-changing support
- Raise awareness of disability challenges in our community
- Connect local people with ways to give back
You’ll be out and about — at community groups, GP surgeries, care homes, faith groups, fetes, disability events and networking meetings — spreading the word about the incredible support Dressability provides.
What You’ll Be Doing
As our Community Engagement Assistant, you will:
✨ Develop relationships with local organisations, health services and community leaders
✨ Deliver talks and presentations that inspire and inform
✨ Represent Dressability at community events and fairs
✨ Organise pop-up clinics in local venues
✨ Promote referrals through GPs, OTs and care settings
✨ Help attract new clients, volunteers and supporters
✨ Support social media content and community marketing
You’ll also work closely with our friendly team, and receive ongoing training and support.
Who We’re Looking For
We’d love to hear from you if you:
- Know Swindon well and have strong local connections
- Have experience in community engagement, outreach or partnership working
- Understand disability issues (or have lived/worked experience in this area)
- Are friendly, confident and comfortable speaking to groups
- Are self-motivated and organised
- Have a driving licence and access to your own vehicle
Most importantly, you’re someone who genuinely cares about people and wants to make a difference close to home.
Why Join Dressability?
- Flexible, part-time hours
- Meaningful, purpose-driven work
- A supportive and welcoming team
- The chance to make visible change in your own community
- A role where no two days are the same
This is your opportunity to be a connector, a champion and a changemaker for people across Swindon.
Ready to Make an Impact?
If you’re based in Swindon and want to use your skills, personality and local knowledge to help others live with greater dignity and confidence, we would love to hear from you.
Join Dressability — and help ensure clothing never limits anyone’s life.
We discretely alter and adapt clothing for people of all ages with learning and physical disabilities and those with limited dexterity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.
We are looking for a Programmes Officer to work closely on our international programmes supporting older people and people with disabilities in Eastern Europe. The role involves supporting the administration and project management of our large portfolio of 33 projects, working with our local partners to monitor implementation and capture data and impact. Part of the role is acting as a focal point for fundraising and communication teams, sharing key project updates to assist with their income-raising and engagement activities.
You will join our International Programmes team, which is responsible for delivering programmes through strong local partnerships across our Humanitarian and Climate, Older People and Livelihood Development portfolios.
You should have:
- Knowledge of Eastern Europe region/context with focus on Ukraine
- Experience in the international development/ charitable sector
- Experience of remote working with overseas partners
- Demonstrable experience of maintaining Monitoring and Evaluation processes in international development programming
- Strong written and verbal communication skills
- Strong numerical skills and ability to analyse and interpret data
- Cross-cultural sensitivity and ability to work with overseas partners with varying levels of English
- Fluency in Ukrainian and English, and willingness to communicate in Russian with partners located outside Ukraine
- Ability to produce high quality written work under pressure and to deadlines
- Strong administrative, research and organisational skills
- Demonstrable skills in financial management and budgeting
- Ability to work in a team and use initiative
- A commitment and empathy to the work and values of World Jewish Relief
- Willingness to travel overseas if deemed necessary
Benefits
We offer a range of benefits including:
- 23 days holiday plus bank holidays and Jewish holidays. After 2 years’ service holiday entitlement increases to 25 days.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies
- Enhanced maternity & paternity pay
- Employee Assistance Programme – free, confidential advice or support with any personal or work related concerns or free counselling if needed
- Season ticket / travel to work loan
- Cycle to Work Scheme
- On Friday the office closes at 3pm
- We encourage flexible working and offer a range of flexible working options.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.
You don’t need to be Jewish to work for us, but you must be committed to our faith based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
How to apply
Please upload your CV and a cover letter which demonstrates your suitability for the role answering the following question in your cover letter:
· Why does this role appeal to you and how do you meet the criteria in the person specification?
Interviews will be held remotely in week commencing 30th March
Bringing life-changing action to people in crisis around the world
The client requests no contact from agencies or media sales.
Contract: 12-month fixed term contract – maternity cover
Location: Contracted to our Peterborough office with the flexibility for hybrid working
Salary: £33,000 - £37,000 depending on experience
Hours: Full time (37.5 hours per week)
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.
Closing date: Tuesday 17 March 2026
Telephone interviews will be held on week commencing 23 March 2026
Interviews will be held on week commencing 30 March 2026
No agencies please
Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.
This is an exciting opportunity to make a real difference for children and people with rare kidney conditions. We are looking for a confident, organised professional to manage and coordinate our portfolio of work in paediatric and rare renal diseases.
You will build and maintain strong relationships with researchers, clinicians, patients and funding partners, bringing together all aspects of this vital work to create an active, research-ready community.
We are seeking someone with a good understanding of the research landscape who can communicate complex information clearly, work collaboratively across teams, and bring a proactive, 'can-do' approach. You will help identify opportunities that accelerate progress and ensure patient voices remain at the heart of everything we do.
We operate a hybrid, flexible working style and the role is contracted to our Peterborough office. You will also be required to regularly attend external meetings and events.
If you are interested in the position, please complete the online application form and submit together with your CV.
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
About Kidney Research UK:
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.
At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.
Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.
You may also have experience in the following: Paediatric Research Manager, Rare Disease Research Lead, Hereditary Conditions Programme Manager, Clinical Research Coordinator (Paediatrics & Rare Diseases), Medical Research Manager, Paediatric Clinical Programme Lead, Rare Renal Research Coordinator, Research Partnerships Manager, Charity, Charities, Third Sector, Not for Profit, NFP, etc.
REF-226 886
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Database Officer
Tommy's
Fixed Term – 12 months | £35,500–£37,000 | 35 hours per week
Hybrid (minimum 2 days per week in our London office)
Reporting to: Head of Data
Location
Head Office: Nicholas House, 3 Laurence Pountney Hill, London, EC4R 0BB
Hybrid between home and office (minimum two days per week in the office for full-time colleagues).
About Tommy’s
Tommy’s is the UK’s leading pregnancy research charity. We exist to make pregnancy and birth safe – for everyone. Through world-class research, information and support, and campaigning for change, we work to reduce rates of miscarriage, stillbirth and premature birth.
We are committed to tackling inequities in pregnancy outcomes and building a diverse, inclusive organisation that reflects the communities we serve.
The Role
As Senior Database Officer, you will be responsible for managing and optimising our CRM system, Raiser’s Edge NXT, ensuring high standards of data quality, compliance and reporting.
You’ll act as a key internal contact for data-related processes, supporting colleagues across the organisation, while contributing to continuous improvement projects that strengthen how we use data to grow income and impact.
Key Responsibilities
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Manage, maintain and optimise Raiser’s Edge NXT to ensure accurate and up-to-date data
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Process all incoming donations, ensuring correct coding and data integrity
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Maintain high standards of data quality, GDPR compliance and robust data controls
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Manage data-related enquiries and provide timely support to internal teams
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Process regular Gift Aid claims
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Complete monthly reconciliation with finance systems
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Lead data cleansing and housekeeping projects (including consent and Gift Aid reviews)
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Improve processes to increase efficiency, automation and accuracy
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Train and support colleagues in effective CRM use
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Deliver regular and ad hoc reports, analysis and data selections to support fundraising and marketing
What Success Looks Like
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CRM income reconciles accurately with finance systems
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Data is accurate, complete and up to date
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CRM processes are fully compliant with GDPR and best practice
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Colleagues feel confident using the system and supported in their work
About You
Essential Experience & Skills
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Proven experience managing a CRM system in a Database Officer (or similar) role
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Experience acting as a system administrator (managing users, access and settings)
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Strong understanding of GDPR and supporter data best practice
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Ability to explain technical concepts clearly to non-technical colleagues
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Experience training and supporting colleagues with varying technical confidence
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Excellent attention to detail
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Strong communication and relationship-building skills
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Ability to manage multiple priorities and meet deadlines
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A proactive, solution-focused approach to improving systems and processes
Desirable
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Experience with Raiser’s Edge NXT
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Experience producing data selections
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Experience writing SQL queries
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Experience creating dashboards or reports using Power BI (or similar)
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Knowledge of fundraising techniques (e.g. direct mail, digital, supporter journeys)
Working at Tommy’s
We actively encourage applications from people of all backgrounds. As pregnancy outcomes in the UK are not equal across communities, we particularly welcome applications from people from minoritised ethnic backgrounds and other groups that are underrepresented in the charity sector.
We are committed to creating an inclusive workplace where everyone feels valued and able to thrive. If you don’t meet every requirement listed but feel this role could be a good fit, we’d love to hear from you.
We are happy to discuss reasonable adjustments at any stage of the recruitment process. Please let us know how we can support you.
Why Join Us?
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Meaningful work with real-world impact
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Flexible hybrid working
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A supportive and collaborative culture
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Opportunity to lead and shape data improvements in a growing charity
If you’re passionate about data integrity, continuous improvement, and using systems to drive impact, we’d love to hear from you.
Apply via CharityJob and help us make pregnancy and birth safe – for everyone.
The client requests no contact from agencies or media sales.
The Social Interest Group (SIG) is partnering exclusively with Robertson Bell in the search for a Chief Financial Officer. SIG is a dynamic charity and social impact organisation committed to delivering high-quality services and sustainable impact across the communities it serves. With a focus on long-term growth, transformation and financial sustainability, SIG operates with professionalism, integrity, and a trauma-informed approach. The organisation is committed to fostering an inclusive, collaborative, and innovative culture that empowers staff and promotes excellence.
The Role
The Chief Financial Officer is a pivotal member of the Executive Leadership Team, reporting directly to the Chief Executive Officer. You will provide strategic and operational leadership across finance and procurement, ensuring robust financial governance and delivering high-quality insight to support organisational decision-making.
Key responsibilities include:
- Lead SIG’s financial strategy, planning, and operational delivery to drive organisational growth and sustainability.
- Advise the CEO, Board, and senior leaders on strategic financial decisions, presenting complex information in an accessible way.
- Lead financial transformation and improvement initiatives, optimising systems and infrastructure.
- Provide oversight of budgeting, financial reporting, forecasting, and risk management.
- Lead the Finance team, fostering a culture of accountability, innovation and continuous learning.
- Ensure compliance with statutory, regulatory, and charity finance requirements, upholding the highest standards of governance and stewardship of public funds.
- Support income generation, strategic partnerships, and long-term financial planning.
- Maintain and review risk registers, business continuity plans, and organisational performance frameworks.
Candidate Requirements
We are seeking a highly capable, strategic, and commercially aware finance professional with:
- Professional accountancy qualification (ACA, ACCA, CIMA) with full membership of a recognised body.
- Significant senior financial leadership experience in the charity or not-for-profit sector.
- Proven experience in strategic financial planning, budgeting, forecasting, and reporting.
- Experience of leading financial transformation and change programmes.
- Experience presenting complex financial information to Boards and non-financial stakeholders.
- Strong understanding of charity finance regulations, SORP, governance, and compliance.
- Exceptional analytical, project management, and strategic planning skills.
- Ability to lead, influence, and inspire cross-functional teams and senior stakeholders.
- Commitment to SIG’s values, trauma-informed approach, and inclusive leadership.
Desirable:
- Relevant postgraduate qualification in finance, leadership, or management.
- Experience of overseeing IT.
- Experience in income generation, business development, or securing external funding.
Location
Hybrid working with twice a week in-person attendance required at SIG’s head office in London.
Please submit your CV to Robertson Bell, SIGs exclusive recruitment partner.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Kensington and Chelsea Scoial Council (KCSC) are seeking an organised and flexible Administrator to join their team.Working from home and from a base in Kensington and Chelsea, this is a part time hybrid role.
About KCSC
KCSC is the recognised voluntary sector ‘infrastructure’ organisation, also known as a Council for the Voluntary Sector (CVS), for the borough. Our members are voluntary and community groups and organisations serving residents of the borough. At KCSC we support organisations like these through the provision of news, training, advice and information. We also facilitate the voice of the local voluntary and community sector (VCS) and represent the sector at a strategic level.
Main purpose of the role
- To provide administrative support in the running of KCSC’s office and activities.
- To maintain accurate attendance records on the database and update and maintain membership details.
- To provide administrative support to social prescribing programme My Care My Way using Charity Log.
- Respond to general enquiries from service users and the general public as required.
Events/Training
- Lead on supporting the delivery of KCSC events, training workshops and KCSC’s Annual General Meeting. Take meeting actions and sending out pre-event and post-event communications.
- Use the CiviCRM database, website and other media to promote and publicise KCSC's external events to encourage maximum take up.
- Produce feedback forms, collate data and support the team with monitoring and reporting.
Communications
- Ensure that the processes for managing communications and events work smoothly.
- Work with the Data and Comms Officer (DCO) to keep the website and database up to date including the routine administration of the database and website.
- Support the work of the DCO in communication with stakeholders.
Co-ordinate the WARM Network (Apr – Sept 2026)
- Coordinate and facilitate the Wellbeing and Resilience Mentor (WaRM) Network, which supports local voluntary sector staff and volunteers to deliver high-quality money guidance and referrals for residents experiencing financial hardship.
- Liaise with key national partners, including the Money and Pensions Service (MaPs) and Feeding Britain, and act as a central point of contact for Kensington and Chelsea’s voluntary and community sector (VCS) around financial wellbeing resources.
- Promote access to training, funding and networking opportunities that support organisations working with people at the sharpest end of the cost-of-living crisis.
Support for Health & Wellbeing Programme – My Care My Way
- Manage the NHS Self-Care email inboxes.
- Process all referrals to the Self-Care Programmes via Charity Log in a timely and accurate manner and ensure all appropriate information is received. Liaise with referrers and providers if information is insufficient.
- Act as the key point of contact for referrers and the contracted providers with regards to referrals.
- Provide Charity Log training and support to providers and partners.
- Use data collected on Charity Log to make recommendations on service-delivery changes and payments adjustments and carry out changes once approved.
- Support Project Officers with monthly monitoring when required.
General
- Promote the role of KCSC and support its overall aims and activities.
- Utilise KCSC’s website and social media as a tool for communication with stakeholders as required.
- At all times, work within KCSC’s policies and procedures.
- Receive regular supervision from the line manager for the role and attend training courses as required.
- Work outside of normal office hours on occasional evening or weekends as required.
- Undertake any other duties as requested by the line manager for the role that are commensurate to the post.
To Apply
Please send your CV, a completed application form and our monitoring and diversity by 11.59pm on Wednesday 18 March.
Interviews will take place on Tuesday 24 March 2026.
The client requests no contact from agencies or media sales.
Mortlake Community Association is looking for an experienced Interim Director to join a vibrant and inclusive local charity in London Borough of Richmond upon Thames. The main purpose of the role is to maintain our growing profile as a community hub and support our range of varied activities. Experience of working with service users and volunteers in a local community setting is essential. The post is offered on a fixed term 9 month contract, starting in May 2026 to align with our Director’s maternity leave.
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Fixed term contract
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£40k (Pro-rata) plus pension
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25 hours pw - Hours are flexible but we will require this post to be on site at least 3 days per week.
The Interim Director is responsible for the effective day-to-day management of the charity and Mortlake Hall, including staff leadership and supervision, financial management, fundraising, partnership working, building management, and monitoring and evaluation. The role requires strong leadership and relationship-building skills to ensure MCA remains at the heart of community life in Mortlake; recognised as a model of good practice within the London Borough of Richmond upon Thames.
Key Accountabilities:
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Work with the Board of Trustees to implement the vision and strategic direction of MCA.
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Take overall responsibility for the operational management and day-to-day financial management of the charity and Mortlake Hall.
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Work closely with current Director of MCA in run-up to maternity leave and maintaining contact, especially during the statutory Keep In Touch days (KIT).
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Maintain relationship with existing funders for the charity and ensure timely, accurate reporting.
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Oversee building and facilities management, working closely with the Building & Facilities Subcommittee.
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Ensure that the local community is engaged with the work of MCA through ongoing consultation, discussion and community planning activities/events.
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Respond proactively to changes in the voluntary, statutory and wider sectors to ensure the charity’s sustainability while maintaining its identity and independence.
Essential experience:
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Senior leadership or management experience within a charity, voluntary, community or not-for-profit organisation.
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Experience working with, reporting to, or supporting a Board of Trustees or equivalent governance body.
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Proven experience of managing and supporting staff and volunteers.
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Demonstrable experience of securing funding, including writing successful funding bids and managing funder relationships.
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Experience of budget management and financial oversight, working closely with a Treasurer or finance lead.
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Experience of overseeing projects or programmes, including monitoring, evaluation and reporting.
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Experience of managing buildings, facilities or community assets (or the ability to develop this quickly).
Desirable experience:
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Experience leading a community centre or multi-use community facility.
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Experience of partnership working with local authorities, statutory bodies and community organisations.
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Experience of organisational development.
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Knowledge of Mortlake community and/ or the voluntary sector within the London Borough of Richmond upon Thames.
Mortlake Community Association is committed to building a diverse and inclusive organisation that reflects the community we serve. We welcome applications from people of all backgrounds and encourage applications from individuals who are underrepresented in the voluntary and community sector.
Deadline: Tuesday 31 March 2026
Interviews: 10 and/or 13 April 2026 (in person at Mortlake)
To sustainably improve health and wellbeing in Mortlake and nearby communities by reducing isolation, promoting inclusion and empowering the community



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Islamia Girls’ School is a successful, independent secondary school in Brent, North West London. Rated “Good” by Ofsted, the school is rooted in a strong Islamic ethos and academic excellence. Our vision is to nurture well-rounded individuals through high standards, strong morals, and personal growth. With a warm, welcoming atmosphere and dedicated staff, we are proud to be a place many call a home away from home.
We are seeking an organised, professional, and committed School Receptionist to support the efficient day-to-day operations of the front office. This is a key role at the heart of school life, acting as the first point of contact for students, staff, parents, and visitors. The successful candidate will ensure high standards of administrative support, uphold confidentiality, and maintain a positive and welcoming environment for all stakeholders.
You will work closely under the supervision of the Deputy School Business Manager while also being expected to take initiative, prioritise tasks independently, and contribute proactively to the smooth running of the school.
Key Responsibilities
- Provide high-quality administrative and secretarial support to ensure the smooth functioning of the school office.
- Manage the school reception desk and telephone/email correspondence.
- Maintain accurate records, databases, and confidential files.
- Support the organisation of meetings, school events, and communications.
- Liaise professionally with staff, students, parents, and external agencies.
- Uphold strict confidentiality and contribute to safeguarding practices at all times.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: Part Time, 21 hours per week
Salary: £25,092.00 to £28,783.00 (pro-rata £15,055.00 to £17,269.00) dependent on your skills, knowledge and experience
Location: Field-based with expectation to travel to both Portsmouth and Southampton, and occassional travel to London
Interviews: 1st of April
Can you see yourself creating and nurturing a network of informed and engaged volunteers? Imagine being their main go-to for info and guidance on their volunteer journey. Can you connect with these awesome people and help them shine?
Are you excited about providing volunteers with consistently stellar service that inspires them to make a real difference in young people's lives, and are you ready to empower them for incredibly positive outcomes? Picture yourself leading and supporting a group of volunteers. You'll use our CRM (Customer Relationship Management) and your connections with fellow team members to link up with opportunities that support young people and our programmes. Can you make those connections click?
We're all about keeping things in tip-top shape so can you dive into the detail and keep things running smoothly, like accurately tracking, recording, and keeping tabs on volunteer activity? And can you encourage volunteers to do their part by keeping our systems up to scratch, ensuring we're always on the ball with core vetting and training requirements?
As well as the serious stuff, we're big on showing love to our volunteers! Our volunteers are exceptional individuals driven by a deep passion to ensure the success of the young people they mentor. You'll collaborate with volunteers from various backgrounds, each bringing a rich tapestry of skills to support a young person's journey. How about hosting some memory-making events and sharing reports that highlight their fantastic contributions? Are you game to give them the spotlight they deserve? Collaboration turns dreams into reality. You will work closely with colleagues, delivery partners, and external stakeholders to enhance volunteer opportunities and strengthen our volunteer network. Can you help us expand?
At The Trust, we're strong advocates for fostering an inclusive workplace, and it would be fantastic if you share that passion too. We hope you’ll encourage positive action and change while supporting volunteers from all walks of life.
Ready for the challenge? Be prepared for a little bit of everything, you might find yourself wearing different hats and stepping up when needed. Ready to dive into this adventure with us?
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Youth Development Leads?
Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home.
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- Cycle-to-Work Scheme
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Role: National Programme Coordinator
Directorate: Operations
Team: National Competitions
Manager: Senior National Competitions Manager
Direct reports: N/A
Role purpose
The purpose of this role is to support the National Programme Team with the implementation of operational plans that deliver successful national skills competitions. This will include supporting the activities and actions relating to the national programme cycle, projects across diversity and inclusion and transfer of global standards to maximise local and national activity in the UK.
Key tasks and responsibilities
· To contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
· To support skills competitions that raise standards of teaching and learning and serve as a key vehicle for practitioner development across the vocational education and training sector and the workplace, including Apprenticeship/Traineeships.
· To co-ordinate activities relating to requesting, tracking and quality assuring key documents required from our Competition Organising Partners (COPs), ensuring documents are received within set deadlines.
· To co-ordinate and support the planning and event delivery of national skills competition activity across the UK, including booking travel, venues, accommodation and catering.
· To administer and co-ordinate the local and national projects i.e. Competitor Support Fund, and Evaluations.
· To administer and co-ordinate project plans, reporting, finance, systems, processes (i.e. Quality Assurance) and document management.
· To support improved engagement in skills competitions by all Stakeholder groups and audiences.
· To support the organisation by producing reports and data requests using the organisational database and systems.
· To support the National Competitions Delivery Managers in the organisation of skills competitions, to include administration and research of new skills competitions.
· To co-ordinate and provide support on the implementation of the quality assurance process and ensure that accurate information is recorded at the bi-annual reviews with the COPs.
· To support the recruitment and briefing of volunteers as required for the national competition cycle.
· To organise and support communication with competitors, their organisations and COPs through monitoring the Competitions email inbox, allocating queries to team members and responding to requests for information and providing support to the team in answering queries from staff, external stakeholders and suppliers.
· To maintain and update competition management systems, records and files, handling confidential information in compliance with the organisations procedures.
· To effectively co-ordinate resources (including agencies, suppliers, contractors) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specification(s)/objective(s) and assisting the team with financial processes such as raising purchase orders.
· To support activities/tasks in accordance with the agreed project plan to ensure delivery on time and to budget.
General:
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
· Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
· Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
· Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:
· Demonstrable experience or qualifications relevant to project coordination or administrative support [E].
· Apprenticeship or other relevant project experience [D].
· Experience of providing support to programmes in the public sector [D].
· Experience of organising events [D].
· An understanding of basic project management principles [D].
Knowledge and skills:
· Intermediate to advanced Microsoft Office suite skills as well as using bespoke software programmes for data reporting [D].
· Highly developed administration skills [E].
· Good verbal, written and presentation skills [E].
· Knowledge of further education, apprenticeships and skills [D].
Personal qualities and attributes:
· Consistently dependable and acts with integrity in all professional matters [E].
· Able to work on own initiative with broad direction [E].
· Able to contribute to solving problems by offering practical or innovative approaches [E].
· Possess a strong work ethic and desire to achieve results [E].
· Flexible in working methods and ideas [E].
· Able to work collaboratively with others and contribute positively to team outcomes [E].
· Demonstrates commitment to the organisation’s mission and can support and encourage others [E].
· Respect for diversity and inclusion with practical ideas for their implementation within the scope of the post [E].
Special circumstances:
· Prepared occasionally to work outside normal hours [E].
· Prepared to travel within the United Kingdom [E].
· Able to spend time away from home [E].
Summary of terms and conditions
· Permanent.
· The salary for this role is £28,000.
· WorldSkills UK offers a maximum employer’s contribution to your pension of 6% of your basic salary, on the condition that you make an employee contribution to your pension of at least 3%. You may choose to contribute a higher percentage of your salary to your pension, subject to statutory limits.
· Group Death in Service (Life insurance) 3 x annual salary.
· Health Care Cash plan.
· Normal place of work is Third Floor, 52-54 St John Street, London EC1M 4HF. This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
· Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, with suitable candidates.
· 25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
· The post is subject to six months’ probationary period with two weeks’ notice during the probationary period and one month thereafter.
· The offer of appointment will be subject to satisfactory references.
· Salaries are paid monthly by direct transfer on or about 21st of the month.
How to apply
WorldSkills UK is committed to making appointments on merit by fair and open processes and use a blind recruitment approach. Please ensure that you submit your application in Word (curriculum vitae and cover letter) to help us in this process.
Applications should be submitted by email and must include:
· Curriculum vitae outlining your full career history. Please remove any identifying information to support our anonymised recruitment process. This includes your name, email address, date of birth, nationality, languages spoken other than English, photographs, and links to personal profiles (e.g. LinkedIn). Applications that contain identifying information in the CV may not be considered.
· Supporting statement outlining your suitability for the role, addressing the points listed in the role description and person specification. Throughout the recruitment process we will be looking for clear examples and evidence of your experience, knowledge and skills.
· Separate document containing your name, contact details (email and phone number) and confirmation of your right to work in the UK.
Interview process and timeline
It is intended that the interview process will have two stages:
· Stage 1 – online via MS Teams. The interviews will be held on Wednesday 15 April 2026.
· Stage 2 – in person. Candidates progressing to the second stage will be invited to attend an in-person interview at our office: Third Floor, 52–54 St John Street, London EC1M 4HF. This stage of the interview process will take place on Wednesday 22 April 2026.
Candidates will be asked to complete a 30-minute interview task, the details of which will be provided to those invited to the interview.
Reasonable adjustments will be offered to all candidates during the recruitment process. For further information please contact our Senior HR Manager.
Application deadline
The deadline for applications is Monday 6 April 2026 at 17:00. Please note that late or incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
Housekeeper
- Hours: 20 hours (including some weekend and bank holidays)
- Location: Oxford, OX4 1RW
- Salary: £25,087 per annum (pro rata)
- Closing date: 26th March 2026 at 12 noon
We are currently looking for a housekeeper to join our friendly, professional housekeeping team at Helen and Douglas House. You will work as an integrated member of our Housekeeping Team undertaking general cleaning and laundry duties to maintain a high standard of cleanliness throughout the entire organisation reflecting the home from home ethos of Helen & Douglas House. This will include good hygiene, infection control and health and safety.
Ready to bring your skills to a role that matters?
Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.
Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.
Hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.
The client requests no contact from agencies or media sales.
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
The Manager, International Philanthropy is part of the International Philanthropy team which focuses on raising gifts from individuals based outside of the U.S. and will support the activities of the team in managing donor accounts and coordinating day to day activities of the Senior Director and Director as required.
Major Responsibilities
• Collaborate with frontline fundraisers to implement strategies for high-net-worth individual donors and prospects within donor portfolios, bringing in critical revenue for the organization
• Draft and edit donor-facing communications, including letters, emails, contact reports, and tailored correspondence supporting donor engagement.
• Coordinate with internal teams to develop high-quality concept notes, proposals, presentations, and reports, managing drafts through final approval and formatting.
• Prepare agendas, briefings, and materials for donor meetings, prospect conversations, and internal strategy discussions.
• With fundraisers, act as the liaison between donors or prospects and field staff, ensuring both parties receive the most critical information and that it is communicated clearly and strategically reflective of its audience.
• Collaborate closely with Prospect Research and Management teams as well as Analytics and operations staff to co-lead and track the entire donor cycle.
• Support the planning and delivery of stewardship and cultivation events for international high-net-worth donors.
• Update the donor database (Salesforce) to maintain portfolio assignments, draft and update giving proposals, request prospect research, monitor report requirements and submissions, track ongoing donor communication and activity as well as additional relationship management duties.
• Support payment processing and ensure documentation complies with IRC and donor requirements.
• Provide operational and administrative support to the Senior Director and Director, including scheduling, travel coordination, and preparation for board or leadership meetings.
• Maintain teamwide systems, materials, and processes, support onboarding for new team members, and contribute to special projects as assigned.
KEY WORKING RELATIONSHIPS
Key contacts across IRC in UK and internationally:
• International Philanthropy Team
• USA Philanthropy
• Communications team
• Policy and Advocacy team
• UK Finance team
• President’s Office and Executive Director of IRC- UK
Person Specification
Skills, Knowledge and Qualifications:
• Knowledge and understanding of the principles and methods of philanthropy fundraising**
• Experience with Salesforce database or similar CRM system** (Salesforce Administrator certification a plus)
• Excellent project management skills with demonstrable ability to prioritize and organize own workload and meet conflicting deadlines**
• Excellent project management skills with demonstrable ability to prioritize and organize own workload and meet conflicting deadlines**
• Ability to establish and build relationships with donors, colleagues and senior stakeholders at all levels and from a variety of backgrounds, both externally and within IRC**
• Bachelor’s Degree or higher, with professional fundraising certifications an advantage, or equivalent experience
• Experience in the following markets preferred – UK and US
• Excellent communication skills and interpersonal skills, with the ability to inspire and enthuse, through the delivery of strong external and internal communication
• Previous experience of working with high-net-worth individuals and their support functions i.e. EA’s, wealth advisors and/or private offices;
• Experience of supporting a team including the implementation of high-level events;
• Excellent attention to detail
• Excellent Microsoft Office software skills including Outlook, Excel, Word and PowerPoint
• Ability to understand and demonstrate commitment to IRC’s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities
• HTML experience a plus, to help support website updates.
• Passion for IRC’s mission and demonstrable interest in fundraising.
The mission of the IRC is to help people whose lives and livelihoods are shattered by conflict and disaster.



The client requests no contact from agencies or media sales.
