Social welfare jobs
Are you a data driven marketer who loves creating impactful, multi channel campaigns?
Do you thrive in a collaborative, purpose driven environment?
Age Co is a wholly owned trading arm of Age UK. We work with expert providers to offer products and services for the over 50s.
Age Co is recruiting for a Senior Marketing Executive for a fixed term contract (ending 31st Dec 2026) to play a key role in delivering innovative marketing activity across our Home, Car and Travel Insurance products.
As our Senior Marketing Executive, you'll lead the delivery of integrated offline and online marketing campaigns designed to drive engagement, acquisition and sales.
You'll balance creative execution with data driven insight, ensuring all activity is optimised for performance and return on investment.
You'll manage campaign planning, budget forecasting and reporting, whilst working closely with internal stakeholders, external agencies and the wider marketing team to bring compelling campaigns to life.
Please note that due to the Hybrid nature of this role, the successful applicant will be required to work both from home and from our central London office near Tower Hill, as required. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* Proven experience in managing complex data led acquisition marketing specifically across email and direct mail A
* Experience in financial services (or similar) marketing, and preferably insurance marketing A
* Demonstrable experience within a cross section of marketing channels across offline and data driven channels including press, press inserts, email and direct mail. A I
* Has managed multi-channel marketing campaigns from start to finish A I
* Experience in managing performance of marketing and making optimisations that drive acquisition I
* Experience in managing budgets, raising POs, calculating cost per acquisition and making optimisations based on agreed KPIs I, T, P
* Can demonstrate an understanding of media planning and evaluation I. T, P
Skills and knowledge
* Expert in Excel and data analytics A
* Proficient in project/work management tools A
* Has experience of email delivery platforms - both building and sending A
* Excellent written and oral communication skills P
* Understanding of marketing KPIs I
* Commercial awareness I
Personal attributes
* Delivers on time and is meticulous in planning I
* Great team player I
* Willingness to learn and take on new projects I
* Obsessed with performance analytics, new insights and opportunities I
Great to Haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
- Experience of audience segmentation and tailored messaging, in email and direct mail I
- Experience working with a range of partners and specialists, both internal and external
- Experience of operating in project team I
- Experience managing external agencies I
Skills and Knowledge
- Able to simplify the complex I
- Able to manage content within CMS (or equivalent) systems I
Personal attributes
- Can build effective relationships I
- Shows enthusiasm for a range of topics I
What we offer in return
- Competitive salary, 26 days annual leave (pro rata) + bank holidays
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
Thank you!
Location: Camden Head Office/Hybrid (with ad hoc in person events in London as required)
Salary: £29,040 - £30,101 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week
Contract: Permanent
Closing Date: Monday 16th March 2026
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our People and Culture team as a Fundraising Officer at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Income generation and fundraising at Solace is ambitious, dynamic and rewarding. This role is situated within the Business Development team working alongside our award-winning Communications, Partnerships & Public Affairs team.
We are seeking forward thinking, creative and motivated individuals who can manage both community and challenge events as well as wider fundraising support. This is an important time for Solace and this role will contribute to achieve sustainable growth to support our work to end violence against woman and girls.
Above all, the team is dedicated to developing innovative responses that reflect the evolving ways women experience violence. The team is seeking to generate £2m+ net new income in the year ahead.
About the Role
We are looking for a hardworking, passionate Fundraising Officer to join our team, delivering a range of fundraising initiatives. Join a dynamic and forward‑thinking team as we grow our fundraising capacity and explore new income opportunities, helping to secure vital funds for our life‑saving services.
Working closely with the Fundraising Manager, this role will be vital in achieving our fundraising strategy and income targets. Now is a really exciting time for Solace as we embark on a fresh organisational strategy backed by a new and ambitious fundraising strategy. You’ll be part of a friendly, collaborative and high‑achieving team, with opportunities to get involved across all fundraising activities, including helping to grow Solace’s high‑value fundraising from corporates, trusts and foundations, and major donors.
You’ll have the opportunity to grow your skills, knowledge and confidence across key fundraising streams, including special events, digital fundraising, trusts and foundations, community and challenge events, and corporate partnerships.This will be a varied role in a fast-paced environment, suited to someone looking to take the next step in their fundraising career.
You’ll contribute to the wider objectives of the Business Development Team, particularly within Fundraising, by helping to build strong relationships and partnerships, raise the organisation’s profile and income, and work collaboratively with colleagues.
About You
- Proven experience in delivering community fundraising.
- Excellent written and verbal communication skills, with the ability to engage effectively with diverse audiences in a range of formats.
- Knowledge of developing social media content and developing branded publicity materials.
- Strong organisational and project management abilities, with keen attention to detail and the ability to manage multiple priorities.
- Proficient in IT, including the use of Microsoft Office Suite, Outlook, and CRM databases. Experience with Salesforce and creative design tools such Canva is desirable.
- A strong understanding of, and commitment to, equity, diversity, and inclusion - particularly within the context of the Violence Against Women and Girls (VAWG) sector.
- Committed to continuous learning, professional development, and self-improvement.
- Able to work independently and collaboratively within a team environment, using initiative and sound judgment.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Thank you!
VOLUNTEER COORDINATOR
OASIS HUB BLAKENHALE
PART TIME: 15 hours per week
FIXED-TERM CONTRACT: 18 months
SALARY: £10,533 for 0.3 FTE and £28,088 for 1FTE
We’re looking for an organised, people‑focused Volunteer Coordinator to recruit, support and coordinate volunteers across our community projects.
At Oasis Community Hub Blakenhale we provide a range of community activities including stay and play, food club, warm welcome space and adult education, community events and school holiday activities. Together, we aim to Creating places of belonging where we can connect with each other. Creating opportunities to volunteer and be change makers. Create a community we are proud of. Volunteers are at the heart of this work and the role of the volunteer co-ordinator will be a key part of this community.
Key Responsibilities
- Recruit, induct and match volunteers.
- Promote volunteering through events and local outreach.
- Provide ongoing support, supervision and admin for volunteers.
- Coordinate volunteers across hub activities.
- Support corporate/skills‑based volunteering and training sessions.
About You
- Experience supporting volunteers or working in a community setting.
- Strong communication and organisational skills.
- Knowledge of safeguarding and confidentiality.
- Confident with Word and Excel.
- Relevant qualification or equivalent experience.
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
What we offer
- Flexible working practices which encourage innovation and fresh ideas.
- A supportive network and friendly team in a motivating working environment.
- A non-contributory defined benefit pension scheme with 7% employer contributions.
- 25 days holiday per year (plus Bank Holidays), rising to 30 days after 2 years of service.
- Employee wellbeing schemes such as Cycle to Work and an employee funded health cash plan.
Application process
For full details please go the Oasis UK charity website.
Closing date for completed applications is 9am Friday 20th March. Interviews will take place at Oasis Blakenhale on Wednesday 25th March.
Please send us your CV and cover letter.
To arrange a visit or an informal conversation about the role, please contact Oasis UK Charity Jobs website.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Thank you!
Salary: £23,100 - £27,340 per annum, dependent on experience
Hours: 35 hours per week
Contract: Permanent
Location: Combined home working and flexibly across Warwickshire
Job Reference Number: 1661
A new and exciting opportunity has arisen within the organisation to provide administration to support Domestic Abuse case management interventions across Warwickshire, as part of the Drive Project.
Drive is an innovative national project that aims to improve the lives and safety of victims and children, by holding high-risk perpetrators to account. The project combines case management of perpetrators with a co-ordinated multi-agency response.
The postholder will look forward to a challenging and rewarding work environment, in which finding a balance between team working and utilising initiative is important. The ability to foster positive working relationships is essential. The post holder will be pedantic about attention to detail, be motivated and able to organise workloads, demonstrate a professional telephone manner and be able to liaise effectively with other teams and agencies.
The main purpose of the position is to facilitate the smooth running of the Domestic Abuse Perpetrator Panel by arranging the meetings and gathering and disseminating information shared by multi agency partner representatives.
Above all, you’ll be interested in becoming part of a diverse and energetic environment and welcome the opportunity to tackle challenges, look for solutions and ultimately work in a sector that impacts on people’s lives.
Police vetting maybe undertaken with the successful candidate.
The postholder will be subject to an Enhanced DBS check against relevant barred lists.
For more details and to apply, please visit our website via the apply button.
Closing date: 15 March 2026.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Registered Charity No: 1061582
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A rare opportunity to step into a fully established role with a full handover. We are seeking a Senior Content and Development Officer to join our friendly and supportive team for a 12 month (maternity cover) contract.
About us
The Carer Services team is responsible for developing and delivering a portfolio of products and services targeted at carers, employers and service providers. This includes providing resources for Carers UK’s Employers for Carers business forum and managing our employer benchmarking scheme, Carer Confident. You can read more about Employers for Carers and Carer Confident on our website.
About you
The person in this role will collaborate across teams and provide research and project support to our team; support development and delivery of content on our digital platforms and manage the application and accreditation process for Carer Confident.
You’ll have excellent customer service and relationship management skills as well as good organisational skills. Good knowledge of CRM systems and IT packages and systems is a must have and you’ll also have strong writing and research skills.
During this 12 month contract you’ll learn more about Carers UK and develop your understanding of unpaid carers and the challenges they face. You can also expect to develop your research, project management and customer service skills.
This is a hybrid role, with an expectation to attend our office at least one day a week.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us.
The closing date for applications is 12pm, Friday 27 March.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing as we receive applications.
Carers UK may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Refuge Worker
Location: This is an onsite role, located within the London Borough of Hounslow, there may be a requirement to occasionally work in the London Borough of Hillingdon.
Salary: £28, 857.12 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location)
Contract type: Full Time, Fixed Term Contract (Until March 2027)
Hours: 37.5 hours
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.
As part of this role, you will be required to participate in an out-of-hours on call rota
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 20 March 2026
Iterview Dates: 6 and 7 April 2026
The client requests no contact from agencies or media sales.
Thank you!
We have a new and exciting opportunity for Band 6 Palliative Nurse Specialists to join the Access Community Nurse Specialist Team here at St Peter’s Hospice, Brentry.
The Access CNS Team work between 07:45 and 20:00, 7 days a week to manage the clinical Advice Line, taking calls from external healthcare professionals, patients and their families.
The team also lead our new, nurse led outpatient clinics, assessing patients who are well enough to attend an appointment in Brentry.
About the role
As a specialist nurse working at the forefront of the hospice, you will be a key resource, providing evidence based, contemporary support and advice.
You will need knowledge and experience of palliative care, excellent communication skills, the ability to confidently and dynamically prioritise an unpredictable workload and a passion to continuously improve and develop.
Whilst working predominantly autonomously, you will have the support of the wider hospice team, regular clinical supervision and exposure to wider teaching and development of your skills/knowledge.
Working as a Palliative Access Community Nurse Specialist requires a core skill set
• Holistic assessment via phone and face to face within our outpatient clinics
• Problem solving, decision making, symptom control and prescribing advice
• Advance care planning and completion of Respect plus
• Joint working / signposting with internal and external MDT
The team work a mix of long and short shifts over 7 days.
What we can offer you
- Band 6 equivalent salary (£38,682 - £46,580 FTE, dependent on experience)
- Either 37.5 or 30 hours per week
- Permanent position
- A supportive employer with a strong culture of professional development
- Opportunities to enhance your specialist skills through extensive in‑house and external training options
- A friendly, highly skilled multidisciplinary team
You will be given excellent support to develop your nursing skills into a specialist role. There are opportunities for professional development and specialist training in palliative care, including Physical Assessment and Clinical Reasoning and Independent Prescribing.
Interview Date: Wed 25th March 2026
Evidence of vaccination history or immunity tests will be required.
Please note the jobholder will be required to undergo a Disclosure and Barring Service Check.
We will be screening as we receive applications and therefore strongly encourage applications as early as possible to avoid disappointment.
All applicants must be eligible to work in the UK before they apply for a vacancy and be able to provide evidence of this. Please note we are unable to provide sponsorship.
Strictly no agencies
Registered Charity
501 - 1000
We’re St Peter’s Hospice, a local charity that provides free adult hospice care for everyone that needs our support.
The client requests no contact from agencies or media sales.
Thank you!
We have an exciting opportunity for a Caseworker to join the team in the Thames Valley. This role is available on a fixed-term basis until 31/03/27 with consideration given to candidates seeking either full or part time hours. Please state preferred number of working hours on your application.
Please note, due to the requirements of the role you will need to reside within Oxfordshire, Berkshire or Buckinghamshire. If you are willing to relocate please kindly advise this in your application.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role:
As a Caseworker you will be joining a passionate and committed team who provide a high quality and bespoke support to our service users. We pride ourselves on delivering exceptional trauma informed advocacy and support. You will be driven to make a difference every day with the ability to focus on the needs of vulnerable service users.
Once in post you will benefit from the mandatory comprehensive training programme which will build on your existing skills and experience to prepare you for the role.
You will be based in the Thames Valley. The role is home based, but with the expectation to travel within the region to attend team meetings and in person supervision sessions.
Due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Key Responsibilities:
You will have resilience and adaptability; understand the importance of professional boundaries; possess strong listening skills and the ability to demonstrate empathy. You will enjoy the challenge of a busy caseload and will be able to demonstrate the excellent organisation skills essential to managing a demanding and diverse workload. As a fully trained Caseworker you will be responsible for managing your own complex caseload to the highest quality standards.
You will need:
- Understanding of the impact of crime on victims.
- Effective verbal and written communication skills.
- Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
- Ability to balance competing needs and priorities.
- Ability to work independently and as part of a team.
- High level of personal resilience and experience of managing a complex caseload
- A successful track record of building effective working relationships across internal and external stakeholders.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
Community Action Sutton supports charities, community and faith groups in the London Borough of Sutton.
Are you passionate about helping Sutton’s communities, charities and voluntary groups to be strong and resilient? Could you play an important role in helping support and steer a key charity?
We’re looking for a highly skilled and motivated person to join our leadership team.
If you have experience of organising on a strategic level, supporting a business, navigating governance and working in a charity or relevant public sector or social purpose organisation this could be the role for you.
Community Action Sutton is committed to inclusion as one of our core values, and we will make sure that no applicants or employees receive less favourable treatment than others on grounds of race, sex, marital status, religion, disability or sexual orientation or be disadvantaged by any conditions or requirements which cannot be shown to be justifiable.
We actively encourage applications from people of all backgrounds, abilities and cultures and believe that a diverse workforce will help us to achieve our mission. We offer flexible working options.
Unfortunately, we are unable to offer feedback at the shortlisting stage.
1. Closing date: 12noon on Monday 16th March 2026
2. Interviews: Week Commencing 23rd March 2026
The client requests no contact from agencies or media sales.
Thank you!
We are looking for a resilient and dedicated person to join our Avon & Somerset team as an Adolescent and Child to Parent (APV/CPV) Violence Independent Domestic Violence Advocate (IDVA), working within the VS team as part of the Avon & Somerset Victim Service partnership.
The service provides support across the whole geography of Avon & Somerset. This role involves making initial contact with victims of adolescent and child to parent violence and providing initial support in a dynamic and ever-changing environment. The role is part-time and is hybrid between our Bristol office and home working. A suitable and confidential workspace at home is therefore required.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression
About the Role:
You will provide high quality support to all victims of APV/CPV, leading on completing initial impact and risk assessments that are comprehensive and holistic. You will also provide cover for the local VS Helpline.
Key Responsibilities:
- Identify and assess the risks and needs of APV/CPV victims using an evidence-based risk identification checklist.
- Focus on and prioritise high risk cases and provide a pro-active, short to medium term crisis intervention service. Deliver individually appropriate tailored support and information, advocacy, and practical support.
- Work with victims of APV/CPV to assist them in accessing services to keep them and their family safe. Develop individual safety plans to meet client's needs as identified in the risks and needs assessment.
- Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
- Work within the legal framework relating to the protection of children and vulnerable adults, including the policy and procedures of the Local Safeguarding Adult and Children's Boards.
- Providing advocacy and information to victims including exploration of legal and civil options, housing, health and finance and support clients through the criminal justice system.
- Support the empowerment of the client.
- Comply with data protection legislation, confidentiality and information sharing policy and procedures, as well as all legislation connected to your work.
About you:
You will need:
- A good command of the English language both verbally and in writing.
- A good understanding of APV/CPV and/or domestic abuse including the impact of these on victims and their children.
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children.
- Understand Safeguarding issues and the legal responsibilities surrounding these issues
- Direct service delivery experience to victims of domestic abuse or APV/CPV
- Experience of working within a multi-agency and legislative framework
- Experience of managing a complex caseload, to prioritise work and deal with competing demands
- Strong crisis management skills and the ability to deal with stressful and difficult situations
- Excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals
- An IDVA qualification or willingness to work towards this
Please note that duties may differ to those listed in the job description due to the nature of APV/CPV work so this provides an indication of duties.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
At Yada we provide an outreach service across coastal west Sussex that supports women impacted by sexual exploitation. Our outreach team is warm, friendly, approachable and trauma informed. As a team we are passionate about reducing the risk of sexual exploitaton, supporting women impacted by it and educating our community on the risks of sexual exploitation.
Applicants should send an up-to-date CV along with a cover letter by midnight 23rd March 2026.
Registered Charity
6 - 10
Yada's vision is to see a world with no place for sexual exploitation, where women can live life free from abuse, stigma and violence.
The client requests no contact from agencies or media sales.
Thank you!
We have an exciting opportunity for a Helpline Advisor to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday to Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota hours.
As a Helpline Adviser you will:
- Able to respond to victims of and those affected by crime by providing emotional support, information and referrals on to Victim Support services and other agencies
- Providing immediate support, advice and trauma first aid referrals to victims of and those affected by major incidents and terrorism.
- Seamlessly working across multiple services with different processes, procedures and recording mechanisms.
- Managing and responding appropriately to competing priorities, services and needs.
- Responsible for taking disclosures and responding appropriately by either escalating the safeguarding concern to the 'Designated Safeguarding Officer' or to respond immediately to life threatening situations.
About you:
You will need:
- Experience of working in challenging and changing environments with the emphasis on excellence in service delivery.
- Experience of organising and prioritising a complex workload.
- The ability to deal sensitively with challenging and emotionally charged situations, demonstrate empathy and control own emotions.
- The ability to communicate effectively, verbally and in written form, including telephone skills
- Knowledge and understanding of:
- Relevant agencies and resources
- Importance of confidentiality and safe working practice
- Diversity issues and principles
- The impact of crime
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.
Location: Southampton
Salary: £25,750 - £26,383
Hours per week: 37.5
Contract Type: Permanent
Reference Number: STOPDA837
Main Purpose and Scope of the Job:
Co-Ordinate an individual package of target hardening for clients using Stop Domestic Abuse services which is informed by a full risk assessment, the type and condition of the property and the needs and circumstances of the individual household.
Working collaboratively with existing target hardening schemes within the city including Southampton City Council’s Dove scheme and similar offers from other social landlords and The Blue Lamp Trust.
Participating and contributing in awareness-raising campaigns of domestic abuse issues locally in liaison with local multi agency partnerships, and to participate in training events.
Remaining up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice.
Maintaining accurate and confidential records using our secure web-based case management database and contribute to monitoring information for the service by ensuring that evaluation information is properly recorded
What We Offer:
Time off and Flexibility:
-25 days’ annual leave plus bank holidays (Increasing with service)
-Birthday day off
-Child’s first day of school off
-Option to purchase up to 10 additional days’ leave per year
-Flexible and hybrid working
-Protected time of up to one hour each month
Family-Friendly Benefits:
-Enhanced Maternity, Paternity, Shared Parental and Adoption leave
-IVF Leave
Health and Wellbeing:
-Westfield Health Healthcare Cashback Plan (after probation)
-Westfield Health Personal Health Insurance (after 2 years’ service)
-Employee Assistance Programme
-Eye care vouchers
-Cycle to Work Scheme
About Stop Domestic Abuse:
Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’
We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.
Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.
Our Values:
Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.
Thank you!
We are looking for a proactive and compassionate Hospital Independent Domestic Violence Advocate (IDVA) to support victims and survivors of domestic abuse within a hospital setting.
The role is based at Kings College Hospital along with some working from the Victim Support office in Old Street and some home working.
What we offer:
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role:
As an Independent Domestic Violence Advocate you will provide pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, providing individual safety planning, trauma-informed support, guidance, information, and advocacy and enabling victim/survivors to access the services they need in the aftermath of the abuse and trauma they have experienced.
You may work within a Hospital Trust's Safeguarding Team to support both patients and staff in an Acute Hospital setting, who have experienced Domestic Abuse. You will make initial contact with victims of domestic abuse, explaining our services and assessing the impact of crime, or receive referrals from colleagues, in order to provide on-going support and case management.
Key Responsibilities:
- Assess risks and needs using evidence-based checklists.
- Focus on high-risk cases with short to medium-term crisis intervention.
- Assist high-risk victims in accessing safety services.
- Deliver tailored support and information.
- Understand legal frameworks for protecting children and vulnerable adults.
- Provide advocacy on legal, housing, health, and financial options.
- Empower clients to recognize domestic abuse dynamics.
- Participate in Multi-Agency Risk Assessment Conferences (MARAC).
- Work with a team to deliver respectful, dignified, and sensitive services.
- Maintain accurate and confidential case records.
- Comply with data protection laws and organizational policies.
- Stay updated with procedures, policies, and professional codes.
About You:
Ideally, you will have knowledge about legal remedies for domestic abuse victims and have experience working with drug, alcohol, and mental health issues. An understanding of benefits, housing, and homelessness would also be beneficial.
You will need:
- Strong understanding of domestic abuse and its impact.
- Demonstrate proficiency in English, both verbally and in writing.
- Experience in statutory, voluntary, or multi-agency settings.
- Competency in risk and needs assessment frameworks.
- Understanding of safeguarding issues.
- Direct service delivery experience to victims or vulnerable people.
- Ability to manage complex caseloads and prioritize work.
- Strong crisis management skills.
- Effective communication, negotiation, and advisory skills.
- Commitment to equal opportunities and diversity.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
TLC: Talk, Listen, Change is a dynamic, leading relationships charity based in Greater Manchester and we are looking for a Domestic Abuse Prevention Worker (Thriving Families), to deliver tailored perpetrator interventions within a multi-disciplinary team.
The role
This role will work collaboratively within Manchester City Council’s multi-disciplinary Thriving Families Team, to support families where children are open to Child Protection or Child In Need Plans. The Domestic Abuse Prevention Worker will engage directly with adults responsible for causing harm, aiming to increase perpetrator accountability and encourage positive change. Through one-on-one tailored interventions, the goal is to reduce risk to both victims and children, while enhancing the perpetrator's willingness to alter harmful behaviours. The Domestic Abuse Prevention Worker will work collaboratively with the Thriving Families Team and other agencies, ensuring a multi-agency, whole family approach. Additionally, the worker liaises with victim/survivor services to assess risks, formulate safety plans to secure better outcomes for those impacted by domestic abuse.
About you
You’ll be confident in delivering direct work with those who use harm. This will include completing comprehensive assessments of risk and need to deliver tailored interventions. You’ll have direct experience of working therapeutically with a client group and be confident in addressing challenging and harmful behaviour. You will have experience of safeguarding processes and multi-agency working.
Above all you will have the ability to build positive relationships with difficult to engage client groups, and you’ll bring a positive, solution focus attitude. We’d also love to hear from applicants who are fluent in speaking an additional language.
We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.
About us
The funding secured will enable TLC: Talk Listen Change to support our work with perpetrators of domestic abuse, their partners, and families. We are continuously expanding and enhancing our programmes, including the development of new services and initiatives to support more people. This is a pivotal time for TLC: Talk Listen Change and we are looking for enthusiastic, experienced, engaged and highly motivated people to join our team.
We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.
We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us.
This post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.