Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services.
Head of Operations Role Profile Role: Accommodation Manager Term: Permanent Salary: 38 - 40k Responsible to: Chief Executive Officer Responsible for: Accommodation Team Leader/Housekeeper & Maintenance officer Pension: 6% employer contribution Health: Cash Plan Health Scheme and Health & Wellbeing Assistance Programme Hours: 37.5 hours per week Annual Leave: 30 days (inclusive of birthday) plus 8 bank holidays
Pdap has been delivering services to victims of domestic abuse for 50 years through our emergency accommodation and community outreach services. We are a values-led organisation, and we believe that everyone has a right to live a life free from fear and abuse. We offer safe, effective and high-quality support to all those experiencing domestic abuse. Our flexible, inclusive and responsive services are shaped by our clients, with a focus on ensuring safety and supporting their path to recovery. The Accommodation Manager post will play a key role in the delivery of our mission and offers an exciting opportunity for the right candidate to be part of the continuing growth and development of our safe accommodation services.
Key aspects of the role
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To ensure the effective management of Pdap safe accommodation services. We currently have 3 refuge sites across Kirklees and a combined bed space of 23, with plans for further expansion in 2027.
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To provide regular line management and development opportunities to your team and ensure they are adequately supported on a day-to-day basis.
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To be responsible for accommodation contract compliance and maintain effective relationships with our partners and commissioners in Kirklees.
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Develop and maintain excellent links with our accommodation landlords ensuring they are kept up to date with any concerns, areas for development and opportunities for growth at each site.
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To ensure our buildings and support services meet all legal regulations (e.g. Health & Safety/ HMO licencing conditions & Safeguarding).
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Lead on the implementation and compliance of our Leading Lights accreditation within our accommodation team.
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To work with the CEO to contribute to Pdap Strategic Planning, including opportunities for further development and expansion of our safe accommodation services.
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To educate and inform the public and other professionals; raising awareness, increasing understanding of domestic abuse and improving the multi-agency response in Kirklees.
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To ensure Pdap values are central to delivery of all services including that our homes are fit for purpose as welcoming places for our families to live.
• To ensure that the views of those with lived experience of domestic abuse are at the core of the work Pdap carries out and that they inform and shape the development of new services
Oversight of high quality service delivery
• To develop and implement policies and procedures relating to the accommodation service ensuring they are kept up to date and in line with current legislation.
• Embed accreditation requirements throughout service management and delivery.
• Monitor and evaluate the service, producing accurate data reports as and when required for commissioners, CEO and the Board of Trustees.
• Support the accommodation team in providing a safe, secure and welcoming environment for victims of domestic abuse.
• To ensure that our commitment to inclusion, equity and diversity is embedded across all aspects of employment and service delivery.
• To ensure our accommodation services are delivered and adequately resourced in line with the DA Act and the LA Statutory Duty requirements, identifying any gaps in delivery and working with the CEO and commissioners to address these.
• Take part in the out of hours (back up) on call management rota.
Supporting our Staff • To lead on the recruitment, induction and deployment of accommodation staff, volunteers and student placements ensuring effective cover across all sites.
• To provide regular supervision, support and development opportunities to the accommodation team leader, maintenance officer and housekeeper.
• Oversee training and development opportunities for accommodation staff, empowering them to develop their skills and knowledge whilst being managed with a fair and consistent approach.
• Act as Safeguarding Lead for Accommodation services.
• Promote and foster good working relationships between all Pdap staffing teams.
Working with our Partners
• To represent the values of Pdap in all our external partnership working.
• To represent Pdap at a strategic level including attendance at and chairing meetings, attending advisory groups and influencing how stakeholders respond to domestic abuse.
• To develop and maintain good positive working relationships and referral pathways with relevant agencies and professionals.
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• To liaise with universities and external tutors in relation to student placements.
• Foster positive relationships with our commissioners, landlords and funders.
Finance & Administration
• To oversee and deliver agreed budgets relating to the accommodation service.
• To assist the Finance Director with setting annual budgets.
• To be responsible for the effective operation of accommodation services, ensuring that all resources, assets and monies are always properly accounted for. Promoting equity, diversity & inclusion
• Regularly review service level accessibility data and update the EDI action plan with actions to address these.
• Actively and appropriately challenge all forms of discrimination.
• Proactively promote equity, diversity and inclusion in all work with clients, ensuring fair access to services for all.
Other
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Flexible working hours according to the needs of the project.
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Evening and weekend work may sometimes be required.
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Annual leave and time off in lieu to be taken at times to meet the requirements of the organisation, and with the prior agreement of the COO.
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The role will predominantly be based across our accommodation sites or at our main office.
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As our sites are across Kirklees, use of a car is desirable
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Please note this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Person Specification
Skills & Experience Essential/Desirable
Experience of managing a HMO or similar supported housing service
Essential
Significant experience in a line management role
Essential
Ability to identify areas of development for staff and support them to improve their practice
Essential
Experience working in Domestic abuse or aligned sector such as substance misuse, housing, mental health, social care etc
Essential
Experience of working in the third sector
Desirable
Ability to work independently and within a team, to plan and manage a complex workload, meet deadlines, problem-solve and respond to unplanned demands
Essential
Ability to analyse data to identify gaps, and actions and write high quality reports and action plans
Essential
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Proven track record translating strategy into operational delivery
Essential
Be able to demonstrate excellent literacy and IT skills, including case management systems, Word, Outlook and Excel.
Essential
Experience & confidence delivering presentations/ training and talks to a wide range of audiences
Essential
Ability to build and maintain strong partnership relationships with landlords, contract managers and commissioners
Essential
Able to demonstrate strong professional boundaries and maintain confidentiality
Essential Knowledge Essential/Desirable
Sound understanding of domestic abuse and VAWG
Essential
Knowledge of charity governance and financial management
Desirable
Understanding of the full range of housing management responsibilities including preventing rent arrears, supporting safe and planned transitions to permanent housing, health and safety, and the housing, legal and welfare rights of those experiencing domestic violence
Essential
Understanding of commissioning requirements and contract compliance
Essential
Understanding of housing legislation in relation to the delivery of supported housing and HMOs
Essential
Excellent understanding of quality assurance including Leading Lights or equivalent accreditation
Desirable
Commitment to working in partnership and building strong relationships with stakeholders
Essential
Excellent understanding of and commitment to equity, diversity and inclusion
Essential
The client requests no contact from agencies or media sales.
Thank you!
Overview
Are you a dynamic, compassionate, and forward‑thinking nurse who’s passionate about delivering high‑quality care and leading teams to make a real difference?
Do you thrive in a fast‑paced environment where no two days are the same — and where your clinical leadership can genuinely change lives?
At Change Grow Live, we’re committed to supporting people to achieve positive change in their lives. Our Camden service plays a vital role in improving health and wellbeing in the community, and we’re looking for a Cluster Lead Nurse who can help shape and elevate our clinical offer.
This is an exciting time to join us — with developing clinical pathways, expanding harm‑reduction work, and innovation at the heart of what we do. You’ll have the autonomy to influence practice, the support to lead confidently, and the opportunity to leave a lasting impact.
Location: Camden
Hours: Full Time, 37.5 per week*
Contract: Permanent**
Allowance: £4133.14 Inner London Weighting, Pro rata
*Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
*Please note that this role requires onsite working for 5 days a week.
Responsibilities
What You’ll Bring
We’re looking for someone who is:
A strong clinical leader
Someone who can confidently guide, support, and motivate our nursing team — setting the tone for high clinical standards and safe, evidence‑based practice. You’ll lead by example, offering clear direction, constructive feedback, and encouragement, while creating a positive, supportive environment where nurses can grow, develop, and deliver excellent care.
Passionate about health promotion, harm reduction, and inclusion
You’ll champion safe, accessible, and non‑judgemental care for everyone we support. You’ll promote practical harm‑reduction approaches, empower people to make informed choices about their health, and help create an environment where individuals with complex needs feel respected, included, and supported.
Skilled in partnership working
You’ll build strong, effective relationships with a wide range of partners — including local healthcare teams, mental health services, primary care, and wider community organisations. You’ll communicate confidently across disciplines, helping to join up care pathways, reduce barriers, and ensure the people we support receive truly coordinated, person‑centred care.
Confident in decision‑making
You’ll bring strong clinical expertise and the confidence to make clear, informed decisions — even when situations are complex, time‑sensitive, or unpredictable. You’ll be able to balance risk, safety, and person‑centred care while staying calm and focused under pressure. Your sound clinical judgement will guide the team, support safe practice, and ensure the best outcomes for the people we work with.
Committed to developing others
You’ll invest in your team’s growth, creating an environment where nurses feel supported, valued, and confident to progress. You’ll provide guidance, mentorship, and constructive feedback, helping colleagues build their skills and achieve their professional goals. By nurturing talent and encouraging continuous learning, you’ll strengthen the team and ensure high‑quality, compassionate care across the service.
What You’ll Do
As Cluster Lead Nurse, you will:
- Provide clinical leadership across the service working closely with the senior leadership team.
- Oversee high‑quality health assessments, BBV interventions, wound care, and harm‑reduction delivery
- Drive excellent standards in safety, governance, and clinical compliance
- Support training and development of the nursing and wider operational teams
- Help shape and innovate our local clinical model
- Build strong relationships with our Gateshead partnerships
- Be a visible and approachable leader for staff and service users
What We Offer
- A supportive, values‑driven organisation
- Opportunities for professional development and specialist training
- A strong multidisciplinary environment
- A role where your ideas are welcomed — and your leadership genuinely makes a difference
- Generous annual leave and employee wellbeing benefits
Ready to Make an Impact?
If you’re a committed, enthusiastic nurse who wants to lead with compassion and help shape the future of our Camden service, we’d love to hear from you.
Direct applications only we will not be engaging agencies for this vacancy.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary is subject to review in line with the 2025/26 pay award.
Apply now and be part of something that truly changes lives.
Salary Range (pro rata if part time)
CGL points 45 to 47 (£49,950.27 - £52,221.35)
ILW / OLW /Fringe
Inner London Weighting (£4,133.14)
Closing Date
19/7/2026
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Registered Charity
501 - 1000
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Community Outreach Worker (CSS Housing)
Reference: 363
Salary: £26,000 - £26,500 per annum
Hours: Full-Time, 37.5 hours per week (5 days per week)
Reports to: Senior Lead Complex Needs and Community
Working base: West Hertfordshire + possible Herts countywide travel.
About the Service
Community Outreach Workers support people with complex needs who have Housing issues as a primary need. This includes people who may have drug and alcohol difficulties. Particularly when they are coming into repeat contact with Police, Tenancy Sustainment Services, Housing and Homelessness Services and Environmental Health Services.
The five-day post will be delivered in West Hertfordshire. With the flexibility to travel Hertfordshire County.
The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:
- Provide advice, information, onward referral and holistic support to clients with coexisting drug and alcohol difficulties and mental ill-health. These will be clients who are presenting to the Police, Anti-Social Behaviour, Tenancy Enforcement, Housing and Environmental Health Services within Hertfordshire.
- Ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- Remain a source of independent support for all clients.
- Embed a person centred and solution focused approach in all aspects of the role.
- Raise greater awareness of complex needs and the effects of Adverse Childhood Experiences (ACEs) amongst local service providers. Supporting them to gain confidence in working positively and consistently with people who have multiple needs.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is 3rd July 2026 at 5pm
Applications will be reviewed and interviews conducted on a rolling basis. Early submissions are encouraged.
Interviews will be held on a rolling basis at our Watford Wellbeing Centre
N.B. Please quote reference number 363 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
