Support jobs
**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section below and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**
Job title: Prospect Research Officer (fixed term contract 12 months)
Salary: £31,500-£35,000
Hours: 35 hours per week
Contract: 12 months
Reports to:Prospect Research Manager
Key relationships: Partnerships and Philanthropy Team, SMT, UNHCR’s global due diligence team
Location: WeWork, 1 Mark Square, London EC2A 4EG (hybrid working policy operates)
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
JOB PURPOSE
UK for UNHCR (UK4U), the UN Refugee Agency's national charity partner, is looking for a Prospect Research Officer to join a small but high performing team with big ambitions. This role will play a key part in continuing to build our UHNWI, HNWI, Trust and Foundation and Corporate and pipelines, by working closely with the Prospect Research Manager, fundraising colleagues as well as UNHCR internationally.
This role reports to the Prospect Research Manager, who is responsible for developing and driving the prospect research strategy, due diligence and all high level, strategic prospect research. The post holder will help identify research, organise and evaluate a prospect’s financial capacity, ability to give, willingness to give, charitable interests, and connection to the organisation, operating within the organisation’s due diligence process. The role will support UK for UNHCR’s due diligence process by helping to renew due diligence on existing pipelines, to completing some new due diligence profiles on lower-level prospects through utilising key due diligence tools and platforms, working with the Prospect Research Manager and members of the Partnerships and Philanthropy team, SMT and UNHCR’s global due diligence team.
Passionate about the refugee cause and UNHCR’s contribution, you will have demonstrable experience of successfully identifying prospects as well as preparing and presenting in depth prospect briefs for across the high value fundraising pipeline from UHNW and HNW individuals, Trusts & Foundations and Corporates. You will be familiar with using a variety of information sources, of complying with GDPR and other regulations and working with a CRM database. Donor focussed and a problem solver, you will with have excellent written and verbal communication skills and be someone who enjoys working as part of a team.
We are interested in hearing from candidates with a range of professional experience: charity or private sector. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.
ROLE RESPONSIBLITIES
- Working with the Prospect Research Manager to support the overarching strategy for the prospect research function and to help deliver a strong and sustainable prospect pipeline.
- Prepare prospect research profiles for the Philanthropy and Partnerships Team, whether in preparation for individual meetings or for a range of events.
- Support the Prospect Research Manager’s work with the Director of Private Philanthropy to identify UHNWI prospects and their work with the Senior Philanthropy
- Advisor to identify prospective members of UK for UNHCR’s first advisory development board.
- Using a broad spectrum of sources, identify, research, organise and evaluate a prospect’s financial capacity, ability to give, willingness to give, charitable interests, and connection to the organisation. Support fundraising staff in prioritising prospects.
- Keep up to date on trends and new ways of working within Prospect research and due diligence.
- Work within UK4U’s due diligence policy and processes, supporting the Prospect Research Manager to maintain a system to enable the organisation to track due diligence carried out, ensuring compliance with all regulatory best practice standards.
- Produce in-depth, well-written reports on prospects based on a combination of data from the donor database, open access records and other markers of high-quality donors.
- Support the Prospect Research Manager to embed best practice use of the database within the team.
- Provide general support to fundraising staff and work on special projects when called for.
- Support Prospect Research Managers bi-yearly pipeline reviews to ensure pipelines remain dynamic and fit for purpose.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
PERSONAL ATTRIBUTES AND EXPERIENCE
Essential Experience
- Experience of profiling, network mapping, prospect qualification and other prospect research activities.
- Experience of working with colleagues in Individual Giving Teams and with major donor and corporate fundraisers to optimise use of a CRM database to identify potential prospects.
Essential Skills/Knowledge
- Ability to act proactively to identify new prospects
- Ability to juggle and prioritise multiple tasks and meet deadlines
- Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis
- Ability to investigate, analyse, and synthesize large quantities of data into a user-friendly and concise format for the use by fundraisers and key volunteers (e.g. Trustees)
- Ability to learn quickly and adapt to new situations well
- Demonstrable strong oral and written communication skills
- Ability to be discreet with valuable and personal donor details that are often confidential
- Ability to problem-solve effectively
- Ability to take a tactful and ethical approach to fundraising tasks
- Demonstrable understanding of GDPR and other regulatory compliance issues.
- Ability to work proficiently with CRM databases (knowledge of Salesforce helpful).
- Ability to work proficiently in Microsoft Office Suite.
Desirable Skills/Experience
- Demonstrable interest in or higher education on/or similar study on international development/humanitarian issues.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: 2nd March 2026
Interview dates: First round interviews will be held online 10th-12th March. Second round interviews will be held w/c 16th March
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation please contact us. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?

The National League Trust is a registered charity and is one of a group of community focused organisations that are linked to professional football. As a critical partner of the National League, the Trust supports the development of community projects at football clubs who are members of the competition.
We are looking for someone who can lead the Trust, with a vision to use knowledge, influence and funding to improve the lives of those who benefit from the work of the organisations the Trust supports. This will involve change and shaping the Trust so that it is guaranteed a successful future.
As our new Head of Trust, you will lead a resilient, dedicated small team with a clear strategic focus on impact, innovation, strengthening standards and improving visibility. You will be guided by our values which include working with trust and accountability, learning, sharing what works and collaboration. You will shape our direction, embed our strategic framework, strengthen relationships and ensure robust governance.
We are looking for a strategic, relational and operational leader to take the Trust forward in its development over the next five years. This includes:
- developing and delivering our strategy
- overseeing grant funding operations
- working to increase our unrestricted income
- raising the Trust’s profile
- growth of activity and impact.
Critical to the role is building and sustaining strong relationships with key stakeholders in all sectors: including potential funders and other third sector bodies.
You do not need to have a background in football for this role. Your skills and experience can be obtained in any sector.
The client requests no contact from agencies or media sales.
Research Grant Manager - FTC
ARUK is migrating to a new grants management system, Flexigrant, creating an exciting opportunity for a Research Grants Manager to act as the product owner for ARUK’s grant-making processes. This role will sit at the intersection of research funding, systems delivery, and stakeholder engagement. You will be responsible for configuring, embedding, and continuously improving Flexigrant to support ARUK’s grant-making activities across the full funding lifecycle — from scheme design and application, through peer review and funding decisions, to post-award management and reporting.
Working closely with colleagues across the Research Funding team, the wider Research Directorate, and external partners and providers, you will ensure that ARUK’s grant processes are robust, user-centred, efficient, and scalable. This role is vital to enabling ARUK to fund the best dementia research and to support and engage our funded research community.
This role sits in the Research Directorate, an ambitious, supportive and friendly team funding world-class research to transform the lives of people affected by dementia. We’re looking for someone with research management experience, a good eye for detail and enthusiasm for improving systems and processes in a complex research funding environment.
This is a 12-month FTC
Key Responsibilities:
Grant Product & System Management
· Act as a subject matter expert and system owner for ARUK’s grants management system, Flexigrant.
· Lead the ongoing configuration, implementation and optimisation of Flexigrant, working closely with team across the Research Directorate to embed their funding schemes and workflows.
· Support the Senior Research Funding Manager to work in partnership with the external system provider to support system development, issue resolution and updates.
· Configure and open grant schemes, build application and review workflows, manage access and permissions, and create data exports to meet internal and external needs.
· Develop and maintain system guidance, documentation, and training materials for internal users and external stakeholders.
· Champion adoption of Flexigrant across the organisation, promoting best practice and continuous improvement.
Grant Programme Delivery
· Support the operational delivery of ARUK’s grant-making activities, from scheme launch through peer review to funding decisions.
· Work with the Research Grants Manager (pre-award) to support the development and delivery of expert review processes, ensuring fair, transparent assessment in line with AMRC principles.
· Work with the Research Grants Manager (post-award) with award and post-award management, including monitoring research expenditure, milestone reporting, and post-award change requests.
· Maintain accurate, high-quality grant data and records, ensuring internal and external stakeholders have access to reliable and timely information.
Stakeholder Engagement & Collaboration
· Act as a primary contact for internal teams requiring grant information or data from Flexigrant.
· Support applicants, reviewers, and grant holders by providing clear guidance throughout the application, assessment, and award lifecycle.
· Work collaboratively with internal teams such as Science Communications and Philanthropy to support effective communication of funding opportunities and grant outcomes.
· Represent the charity at relevant external meetings and events.
Knowledge, skills and experience needed:
· Degree in a life science, health-related, or relevant discipline.
· Experience of grant management or research funding administration within a charity, research organisation, university or funder, with experience supporting the full research funding lifecycle, including application, peer review, funding decisions, and post-award management.
· Practical experience of working with a grants management system or similar complex business system (e.g. Flexigrant, Grant Tracker, Salesforce, Worktribe, InfoEd, etc.) with experience of configuring or supporting funding schemes, workflows, or processes within a system or platform.
· Experience working collaboratively with a range of internal and external stakeholders, including researchers, reviewers, and colleagues across multiple teams.
· Understanding of fair and transparent peer review processes and commitment to best practice (e.g. AMRC principles).
· Strong attention to detail, with experience managing accurate data, records, and reporting.
· Ability to take ownership of a system or process and drive continuous improvement. Strong organisational and prioritisation skills, with the ability to manage multiple workstreams simultaneously.
· Excellent written and verbal communication skills, with the ability to produce clear guidance and explain complex processes to different audiences.
· Ability to work collaboratively and build relationships with a range of internal and external stakeholders.
· A proactive attitude and someone who can work independently.
· Strong problem-solving and analytical skills, with a pragmatic and user-focused approach.
· Comfortable working in a changing environment and responding to evolving organisational needs.
· Commitment to equity, diversity and inclusion in research funding and ways of working.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £44,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 8th March 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us at via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
When parents feel overwhelmed, the right support can change everything.
At Home-Start Warrington & Cheshire, we work alongside families facing isolation, financial pressure, mental health challenges and parenting stress. As our Outreach Worker, you’ll help parents recognise their strengths, rebuild confidence and connect into the right support, so they can move forward independently.
This isn’t about “fixing” families. It’s about walking beside them.
What you’ll do
You’ll work directly with families to understand what support is right for them, which may include:
- Emotional support to help parents manage challenges
- Encouraging positive routines, play and family connection
- Practical guidance around budgeting, nutrition and home safety
- Supporting parents to access health, education and community services
- Encouraging attendance at groups to reduce isolation and build confidence
You’ll work closely with Health Visitors, nurseries, schools and other professionals to ensure families receive joined-up support. You’ll liaise with referrers, advocate when needed, and help families feel confident engaging with services.
You’ll manage your own caseload while receiving structured supervision and support from your Line Manager.
About you
You will be:
- Warm, approachable and able to build trust quickly
- Organised and confident managing a varied workload
- Comfortable working independently and as part of a multi-agency team
- Passionate about empowering families rather than creating dependency
- Committed to high standards of safeguarding and professional practice
Why join Home Start Warrington and Cheshire?
Because this work makes a visible difference.
You’ll see the impact when:
- A parent attends their first group after weeks of hesitation
- A family feels confident enough to ask for help
- Professionals begin to see meaningful progress
We are committed to equality, fairness and diversity in employment and service delivery. Safeguarding is central to everything we do. All roles are subject to enhanced DBS checks and 2 satisfactory references.
We offer:
- Hybrid working
- Ongoing training and professional development
- Regular supervision and appraisal
- The opportunity to grow within a respected local charity
Occasional evening and weekend work may be required.
If you’re looking for work that genuinely strengthens families and communities — we’d love to hear from you.
Empowering families to give children the best start, because childhood cannot wait

The client requests no contact from agencies or media sales.
We are recruiting a Van Peer Coordinator to support our Hepatitis C peer project in the Oxford & Thames Valley area. This role involves driving a van across the region and working with people affected by substance use and hepatitis C.
Peers use their lived experience to raise awareness of hepatitis C, reduce stigma, and help people access testing and treatment.
About you
You will:
- Be confident driving a van and travelling long distances
- Have experience working with people affected by substance misuse
- Have lived experience of hepatitis C, or experience supporting someone who has
- Be reliable, compassionate, and well organised
- Have good communication skills
- Hold a clean driving licence (essential)
What you’ll do
- Recruit and support volunteer peers
- Work with NHS hepatitis C teams, drug and alcohol services, and homelessness services
- Coordinate education sessions and community-based hepatitis C testing
- Support people into hepatitis C treatment and ongoing care
This role requires regular travel across Oxford & Thames Valley.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
Overview
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
We're excited to welcome an opportunity for a dedicated Young Persons Resilience Worker to our Newham service!
Our Young Person Resilience Workers play an integral role within Change Grow Live, engaging young people in a range of interventions, using a young person-centred approach, and empowering our young service users to reduce risk, increase resilience and lead a safe, happy, and healthy lives.
Where: Newham
Full Time Hours: 37.5 per week
Full Time Salary Range: £27,861.26- £32,002.35*
Allowance: £4,133.14 Inner London Weighting, pro rata
* Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
About the role:
- Supporting young people from the point of entry into the service and through their treatment/recovery journey
- Providing screening, assessment, psychosocial interventions, integrated care planning, post-treatment support, including transfer of care
- Identifying and responding effectively to potential safeguarding issues
- Reducing drug and alcohol related harm to young people and the wider community
- Identifying and responding to young people and children impacted by parental or familial use (Hidden Harm) and providing screening, assessment, psychosocial interventions, integrated care planning, post-treatment support, including transfer of care
- Promoting carer, service user and community involvement
- Providing advocacy for access to partnership services
- Working with young people to support positive, holistic outcomes in relation to their health and wellbeing, enabling them to lead safe, healthy, and purposeful lives: reducing risk and increasing resilience
- Working flexibly across sites where required
About you:
- Experience of working with young people and knowledge of the issues they face
- Knowledge of safeguarding concerns in relation to children and young people and the Fraser Competence framework
- Have an excellent understanding of drug and alcohol issues and experience of working
- within a related field
- Knowledge of working with evidence-based practice around young people’s substance misuse treatment services and methods, including relevant best practice guidance
- An accomplished communicator, both verbal and written with a high degree of personal IT competency
- Be able to accurately update and maintain records and to work to deadlines for the submission of information, e.g., reports
- Have excellent team working and interpersonal skills, maintaining a highly cooperative
- approach to supporting colleagues in delivering service objectives
What we will give to you:
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
- Refer a friend scheme.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Direct applications only — we will not be engaging agencies for this vacancy.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary Range (pro rata if part time)
CGL points 23 to 28 (£27,861.26 - £32,002.35)
ILW / OLW /Fringe
Inner London Weighting (£4,133.14)
Closing Date
22/2/2026
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
About Shooting Star Children’s Hospices
We have an exciting opportunity for a qualified Complementary Therapist to join our team at Shooting Star Children’s Hospices as Complementary Therapies Lead.
Shooting Star Children’s Hospices provides specialist care to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, psychological and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
It’s a great time to join Shooting Star Children’s Hospices as we have a growing therapies team, supporting families through complementary therapies, arts therapies and EMDR therapy.
About the role
As Complementary Therapies Lead, you will lead the delivery of high-quality complementary therapies to children, parents and families of Shooting Star Children’s Hospices. This includes families affected by a child’s life-limiting condition, and families who experience the sudden and unexpected death of their child. The Complementary Therapies service includes individual treatments and therapeutic support groups, to help ease physical discomfort, reduce anxiety, and promote emotional wellbeing in a safe and nurturing environment.
About you
This role requires a minimum of two years post qualification experience as a Complementary Therapist practicing aromatherapy and holistic massage. You may have additional qualification in reflexology, Indian head massage, or acupuncture.
We are looking for someone with experience of working with individuals of different ages and those who have experienced trauma or significant mental health struggles You will be passionate about utilising the complementary therapies for easing a wide range of difficulties, including helping children with medical conditions, carers struggling with the emotional and physical difficulties that arise in caring for their life-limited child and families who have experienced the death of their child.
You must be registered with the Complementary and National Healthcare Council or other professional body (or able to apply and confirm membership ahead of appointment).
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Cycle to work scheme
- Mental Health First Aiders
Anticipated Start Date: 04/05/2026
Closing Date: 28/02/2026
The client requests no contact from agencies or media sales.
Certitude is a values-driven charity with over 30 years’ experience supporting people with learning disabilities, autistic people, and those with mental health needs.
We are now seeking a Finance Business Partner to join our Finance team and work closely with operational leaders across supported living, residential, and community-based services. This is a highly visible role, focused on turning financial data into meaningful insight that improves outcomes, strengthens services, and delivers value for money, while remaining aligned with our mission and Charities SORP.
The key responsibilities of the Finance Business Partner include:
- Act as the primary finance contact for defined service localities, providing proactive, trusted business partnering support.
- Produce monthly management accounts with clear variance analysis and insightful commentary on income, staffing, agency usage, sleep-ins, travel, and overhead recovery.
- Support Team Managers with budgeting, reforecasting, cost control, and financial planning aligned to safe staffing and support needs.
- Lead unit economics and service performance analysis, including rota efficiency, voids, empty rooms, and overall service sustainability.
- Work closely with the Development Accountant to ensure pricing models, service charges, and cost allocations accurately reflect the true cost of delivery.
- Build and maintain finance KPI dashboards in collaboration with Operations and the Senior Management Accountant.
- Support bids, retenders, and contract variations by providing robust costings, pricing models, and funding justifications.
- Analyse performance across block, spot, framework, and personal budget contracts, reconciling delivered versus commissioned activity.
- Support commissioner discussions around uplifts linked to inflation, National Living Wage, and changes in acuity.
- Work with the Financial Controller to ensure accurate and timely billing, with correct treatment of restricted, unrestricted, and deferred income.
About Certitude:
With a workforce of around 1,500 colleagues and a turnover of approximately £70m, Certitude combines strong financial foundations with a clear social purpose. While our roots are firmly in London, we are expanding beyond the capital, creating exciting opportunities to shape how financial insight supports sustainable growth and high-quality care.
We are proud of our values and the impact we make, and we are committed to equality, diversity, and creating a great place to work for our colleagues.
The successful candidate will:
- Be part-qualified and actively studying towards a recognised accountancy qualification such as ACCA or CIMA, or equivalent.
- Ideally bring experience from social care or another people-intensive, service-led environment, though strong candidates from other sectors are very much encouraged to apply.
- Have hands-on experience producing management accounts, with the ability to deliver clear, insightful commentary and demonstrate effective finance business partnering in support of budgets and performance.
- Be comfortable working across multiple cost centres and managing an expanding portfolio of services or departments, with the confidence to analyse trends, review financial performance, and present financial information to non-finance stakeholders.
- Be proactive, inquisitive, and willing to challenge the status quo, with the confidence to ask “why” and drive improvement.
This opportunity is being offered on a hybrid basis with the expectation you can visit their Balham High Road office a minimum of two days a week.
Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This senior leadership role oversees a portfolio of 13 high-performing, award-winning retail shops generating over £3.5m in annual sales. The role is responsible for maintaining and growing this performance through strong leadership of paid staff and volunteers, working closely with the central trading team and hospice colleagues.
The post holder balances commercial focus with creativity, accountability and strong people skills, supported by a genuine passion for retail excellence. Retail is a vital part of the hospice’s long-term success and sustainability.
The Hospice of St Francis provides free care across West Hertfordshire and South Buckinghamshire. Over 80% of its income comes from trading and fundraising. Our retail operation is one of the strongest in the sector, with innovative shop formats, committed volunteers and teams delivering excellent customer service.
Experience:
Extensive senior retail management experience across multiple sites or channels, ideally within a charity or values-led organisation. Demonstrated success in increasing sales income and net profit while maintaining strong cost control.
Growth & E-commerce:
Proven experience developing and growing online or e-commerce sales, alongside identifying and delivering new business opportunities, including expansion of shop portfolios.
Leadership:
Strong, inspirational leader with a track record of developing high-performing teams of staff and volunteers. Experienced in collaborative working with marketing and wider support teams.
Skills:
Highly commercially astute with strong analytical capability and a solid understanding of profit and loss. Excellent communication, negotiation, and relationship-building skills.
Other:
Full UK driving licence and access to transport. Flexible approach to working hours, including weekends.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.



The client requests no contact from agencies or media sales.
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlining needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the East Midlands region, which includes: Derbyshire Leicestershire Lincolnshire Northamptonshire Nottinghamshire Rutland
There will be occasional travel around the East Midlands Region and you may be required to travel at short notice for face to face meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Support Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the East Midlands would be valuable.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on Sunday 22 February 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: TBC
Our vision A society in which the Armed Forces, veterans and their families can thrive.
What makes us unique is that we also care deeply about ‘plugging the gap’ for families and young people who are struggling to find the mental health support they need as a result of financial, social or other disadvantage. For this reason, we are a not-for-profit organisation and offer grant and donation funded programmes when we can.
Youth Arts & Health Trust are a registered charity based in Exeter and East Devon who specialise in providing creative therapies and inclusivity-informed arts activities for children and young people aged 5 to 25.
We are in an exciting phase of our development, with new premises in Exeter, growing activities in East Devon, a dynamic team, a supportive and experienced Board of Trustees, and much shared passion to make a difference to children, young people and families.
We provide our services for children and young people via local authorities, organisations, schools and for families directly.
We are looking for someone with vision and passion who can lead and nurture our highly capable and ambitious team to build further upon our compassionate, inclusive and trauma-informed services for children, young people and families.
This is a 0.7 - 0.8 post (25-30 hours per week) with terms to be agreed with the successful candidate. We are open to flexible working arrangements with the right individual, whether that’s flexitime or compressed hours, or some other agreed arrangement.
It is expected that the post-holder will work within our premises for 1-2 days a week depending on service needs, and the remainder of hours worked from home, in the community at meetings or events or working on a hybrid basis.
Key tasks and responsibilities:
- To develop and deliver our strategy including a business plan and regular progression reports for the Board to ensure the charity is financially robust.
- To develop existing and new income streams to secure the future of the charity and enable us to meet our charitable objectives of benefitting children and young people experiencing mental health difficulties through arts therapies and arts activities. This is likely to include grant fundraising, exploring procurement and commissioning routes, philanthropy, appropriate business sponsorship, training delivery and pathways for private purchasing of our service.
- To line manage, support, and collaborate with our Operations and Clinical Director who oversees our team of therapists and practitioners in ensuring all staff are adequately trained, registered, supervised and supported to provide an excellent service to our clients.
- To provide leadership for the charity both internally in regards to a positive and nurturing culture and externally in regard to reputation, partnerships and opportunities.
- To ensure all relevant policies are implemented effectively, developed and reviewed as required.
- To act as one of three Designated Safeguarding Officers and ensure policy is implemented effectively.
- To ensure the charity fulfils all its statutory obligations, working alongside the Board to achieve this.
- To ensure the charity has appropriate systems in place for the management and mitigation of risk.
- To ensure the charity meets its obligations under health and safety law.
- To lead on the development of innovative arts therapy programmes, in collaboration with our Operations and Clinical Director, our staff team and stakeholders.
- To ensure evaluation and impact data is collected and utilised for our learning and to provide evidence for the effectiveness of YAHT’s services.
- To act as an ambassador for the charity.
- If relevant, to carry a small caseload of children and young people to remain practising as an Arts Therapist or other registered mental health professional (if relevant, see desirable criteria).
The client requests no contact from agencies or media sales.
Rye Harbour Nature Reserve & Discovery Centre is a welcoming and inclusive workplace. Primarily an office-based role within the incredible Discovery Centre building at Rye Harbour Nature Reserve. The Volunteer Coordinator oversees recruitment and retention of volunteers at Rye Harbour Nature Reserve, ensuring safeguarding requirements are met including DBS checks and references where appropriate. Developing new and innovative approaches to volunteering to attract new volunteers, keeping existing volunteers engaged and promoting diversity in the organisation. Managing volunteer rotas, providing volunteer support and ensuring effective delivery of all volunteer activities. Planning and implementing a range of activities and events to acknowledge and thank volunteers for their contribution. Maintaining and updating existing volunteer data base. Ensuring data retained by Sussex Wildlife Trust is relevant and up to date. The Volunteer Coordinator supports the Discovery Centre team and helps with daily operations of the visitor centre whenever possible.
We exist so that future generations can experience the joy and well-being that comes from connecting with nature in Sussex
The client requests no contact from agencies or media sales.
About the role
Since 2018, the LRU has grown its membership to over 6000 renters across London. Through our six branches, we support renters to take action to transform the housing system. Organising in communities, the LRU runs training, facilitates peer support, takes collective action and campaigns on local issues, to grow our power.
The purpose of this role is to support the growth and collective leadership of our branch members in and around the Lewisham branch. This work will support the union’s fundamental goal of transforming the housing system, in alignment with our values and strategy agreements. The work will include recruiting and activating new members, and facilitating leadership from a broad base of renters, with a particular emphasis on working with those who face the worst impacts of the housing crisis.
How we work at LRU
You will be part of the LRU staff team alongside 13 other staff, who work with members to build the power of the union by organising, campaigning, training and facilitating peer support and member solidarity actions. We expect staff to uphold the union's values, and work together to implement collectively agreed strategies. Each staff member has a line manager, and the staff team are accountable to the elected member Coordinating Group, and to each other.
The client requests no contact from agencies or media sales.
At Racing Homes, we’re proud to provide safe, affordable housing for people who work in or are retired from the horseracing industry. We are committed to delivering excellent customer service and ensuring our homes meet the highest standards of safety, quality, and compliance.
We're looking for an organised and proactive Housing Administrator to join our small, friendly team. This is a key role providing comprehensive administrative support across our housing service, coordinating repairs and maintenance, assisting with letting our empty homes and ensuring full compliance with health and safety and statutory requirements.
You’ll have real impact, helping us improve our services, support tenants, and keep everything running smoothly, so no two days will be the same.
You’ll be a first point of contact for tenants, contractors and colleagues, ensuring efficient communication and a positive customer experience. Working closely with your colleagues you’ll help us to maintain excellent service delivery and uphold our compliance standards across our 165 homes.
What you'll be doing:
- Coordinate day to day housing administration including lettings, tenancy updates, and customer enquiries.
- Administer and monitor repair and maintenance, raising works orders, liaising with contractors, processing invoices, and updating tenants.
- Assist with our empty homes from tenancy termination through to re-let.
- Support the delivery and monitoring of all compliance activities, including gas, electrical, fire, legionella, and asbestos safety checks.
- Maintain records and produce reports.
- Assist with income collection and rent administration.
- Contribute to a positive customer experience by supporting the housing team with engagement, communication, and service delivery.
This role requires travel to our housing schemes in Newmarket, with flexibility to work some evenings and weekends.
About you
Prior experience in housing, property management, or a similar administrative role is highly desirable, particularly with exposure to repairs, voids, and compliance processes.
However, we recognise that excellent candidates don’t always follow a single career path. If you can demonstrate strong transferable skills such as managing complex workloads, liaising with customers and suppliers, and maintaining accurate records we’d encourage you to apply.
You don’t need to know everything on day one, but the following will help:
- Experience in housing administration, repairs coordination or compliance monitoring.
- Knowledge of health and safety requirements for residential properties.
- Excellent organisational, communication, and IT skills.
- Ability to work independently and as part of a small collaborative team.
- Customer focused approach and commitment to continuous improvement
- A proactive, people-focused mindset with a passion for quality housing
- A full UK driving licence and access to a vehicle.
Why join us?
- A friendly, supportive team where you can truly shape how things are done.
- An environment where your work will be genuinely valued by tenants who take pride in their homes and communities.
- Flexibility, autonomy, and opportunities to grow professionally in a respected national charity.
You will be offered a competitive salary, employer pension scheme, 25 days annual leave (rising to 28 with long-service) plus bank holidays, flexible working patterns to ensure a healthy work-life balance, income protection insurance, life assurance, tickets to almost all race meetings at Jockey Club racecourses, twice-yearly two-day staff training and team building events along with a range of other employee wellbeing initiatives.
As a group, wellbeing is at the forefront of all we do. We aim to be a leading employer in the industry and make sure everyone at Racing Welfare has the opportunity to thrive.
We’d love to hear from you. Please apply with your CV and a short cover letter explaining why you’re a great fit.
Please see the Job Description and Person Specification for full details about the role.
We welcome enquiries from everyone and value diversity in our workforce. The closing date for this role is 22 February 2026. We reserve the right to bring forward the closing date if we receive a large number of suitable applications.
Racing Homes is committed to safeguarding and will always recruit all personnel in line with government guidelines, relevant legislation, and the Charity Commission's best practice guidance.
This post is not exempt from the Rehabilitation of Offenders Act 1974. We only ask applicants to disclose convictions which are not yet spent under the Rehabilitation of Offenders Act 1974
Racing Welfare’s Safeguarding Statement of Intent (applicable to Racing Homes) can be found on our website.
Racing Welfare/ Racing Homes is an equal opportunities employer.
The client requests no contact from agencies or media sales.
Are you passionate about tackling the issues faced by young people such as school absence, loneliness and career opportunities, and determined in supporting their development of life and employability skills? Then there is a place for you at WeMindTheGap.
We are seeking a special person to fill a new role, Director of Operations. You will bridge the gap between our Board of Trustees, CEO and Operational Delivery. You will be responsible for turning our 5-year plan into high-quality sustainable action while ensuring that our culture remains the golden thread running through everything we do. To do this you will need to be able to effectively manage our growing team of circa 31 staff, line manage our Senior Leadership Team, maximise our yearly budget of roughly £1.7 million, and monitor and report on our Key Performance Indicators directly to our CEO.
Over the last decade, WeMindTheGap has walked alongside the most amazing young people aged 11–25yrs who have fallen through the gaps to find their place in the world. However, sadly, factors such as the Covid-19 pandemic mean that the need for our programmes is greater than ever.
That is why we have launched an ambitious 5-year plan to deepen our impact and expand our ‘Villages’. Through our place-based approach and continuum of five programmes, we provide our 'Gappies' with work and life skills opportunities, a sense of belonging in their communities, and a chance to build independent, fulfilling lives.
If you are an individual who thrives in social system changes, complex systems work, if you are driven by purpose and want to be part of an organisation that changes the lives of young people today and for our future generations, we want to hear from you.
Location: In-person at our WeConnect Hubs (Wrexham, Flintshire, Cheshire)
Salary: £50,000
Hours: Full-time, 5 days a week (37.5 hours)
Start Date: ASAP, ideally by 01/05/2026 (negotiable)
Contract: Permanent
Deadline: 12:00pm, 11th of March 2026
To find out more and how to apply, please download and read our full ‘Director of Operations - Recruitment Pack’.
Please note, the deadline for applying is 11th March 2026 and if chosen for stage 2 you must be available for interview in-person on 31st March or 1st of April 2026.
The client requests no contact from agencies or media sales.









