Support service manager jobs

Legacy Giving Manager

Job description and person specification

Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:

· Can this be stopped?

· How will I live my life?

Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.

We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.

We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.

We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. If you want to be part of something impactful, we’d love to hear from you.

Legacy giving plays a vital role in ensuring lasting change for people living with sight loss. The Legacy Giving Manager will help deepen supporters’ connection to our mission to Save Sight. Change Lives.

Reporting to the Head of Supporter Development, you will lead the development and delivery of the legacy and in-memory giving strategy, delivering thoughtful, inspiring campaigns that celebrate the impact of legacy and in-memory giving. You’ll combine creative storytelling with data-driven insight to nurture meaningful supporter journeys, ensuring everyone who chooses to remember the charity in their will or in tribute to a loved one feels valued, respected, and part of something truly transformative.

Responsible to

Head of Supporter Development

Direct reports

None

Working hours and contract

This is a permanent full-time role (35 hours per week).  We will consider part-time and flexible working arrangements. 

Salary

£35,000-£40,000 (depending on experience)

Location

Hybrid working with two days per week in our Central London office.

How to Apply

Please submit your CV and a covering letter to our recruitment inbox with subject header – Legacy Giving Manager Application.

Your covering letter should include a supporting statement (max two pages) comprising:

• Why do you think you are an ideal candidate for the role?
• What applicable experience you’ll bring to the role?
• Why do you want to work for Fight for Sight? 
• Where did you come across this role?

Closing date for applications: 9am, Wednesday 18 February 2026

Early applications are encouraged as we may need to close applications early if we reach a certain threshold.

Interview dates:

· Round 1: (via Teams) interviews on 26-27 February

· Round 2: (in-person) the following week (dates TBC)

Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application.

Role Responsibilities

Strategy Development

• Develop and deliver an ambitious legacy and in-memory giving strategy and operational plan, driving sustainable income growth and achieving KPIs.
• Develop and implement associated objectives, workplans and KPIs to track progress.
• Work closely with stakeholders, to curate and implement compelling legacy marketing plans to promote awareness of gifts in wills and recruit new pledgers.

Management of Legacy Programme

• Responsible for ensuring legacy programme meets annual targets, with appropriate stretch targets in place.
• Work collaboratively across all Income streams, Communications and Impact to drive growth in the identification and cultivation of new legacy pledgers.
• Organise legacy events to support cultivation and stewardship of legacy givers.
• Work with Retail to embed legacy messaging in our charity shops and use in‑store activity to grow awareness and legacy leads.
• Provide exceptional stewardship of legacy pledgers individually and collectively, through the development and implementation of a legacy stewardship programme.
• Sensitively and expertly co-ordinate with the legacy administration function (which is outsourced), including regular communication with our professional legacy advisor, exploring and initiating stewardship and impact reporting activities.
• Collaborate on and personally take steps to maximise existing initiatives such as Gifts in Will month and identify new opportunities to market legacies and grow pledgers.
• Lead on developing and leading initiatives to improve awareness of legacies amongst charity staff, volunteers, charity shop customers and the Board.
• Collaborate with the Individual Giving Managers to identify and maximise legacy marketing opportunities through existing and new activities. 
• Take personal and collective responsibility for ensuring legacy fundraising is conducted in a legal and ethical manner in line with Charity Commission guidance, and other regulators as appropriate.
•  Advise and effectively manage legacy income targets and expenditure budgets, including reforecasting and target setting.
• Identify and develop strategic opportunities across fundraising, championing new initiatives and ways of working as necessary.

Person specification

ESSENTIAL

• Proven experience and knowledge of legacy giving, including channels for direct marketing to drive legacy giving.
• Experience of developing and producing legacy marketing and stewardship materials.
• Knowledge of key trends affecting legacy fundraising and able to apply insights to own work.
• Experience of using a fundraising database/CRM for effective analysis of legacy marketing campaigns and trend giving patterns.
• Strong understanding of donor stewardship and the motivations behind legacy giving.
• Strong organisational planning and project management skills.
• Proven skills and aptitudes to complete complicated procedures.
• Demonstrable analytical skills and highly numerate with experience of keeping and monitoring financial & budgeting reports.
• Ability to work on own initiative.
• Excellent communication, interpersonal, and negotiation skills.
• Attention to detail and excellent written skills including experience of writing and commenting on legacy marketing copy.
• Excellent understanding of delivering excellent supporter care.

DESIRABLE

• Experience of working with external suppliers to deliver successful direct marketing campaigns.
• Experience of linking legacies marketing with charity shop audiences.
• Understanding data protection, GDPR, and ethical fundraising standards.

Personal qualities

• An understanding of and commitment to blind and partially sighted people. 
• A passion for fundraising and wanting to make a difference. Someone who is keen to succeed and keen to demonstrate their abilities.

• Highly organised with the ability to juggle several deadlines at the same time. 

• Positive, confident and enthusiastic. 

• The ability to use initiative, common sense and solve problems.

• Self-motivated, team worker with ability to work autonomously as required. 

• Willingness to work flexibly where required. 

• Approachable, creative, ‘can-do’ attitude. 

Flexibility

The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Application & Interview process

See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality.

Interview process

· Round 1: Successfully shortlisted applicants will be invited for a 1st round interview online via MS Teams – comprising a standard competency-based interview question format.

· Round 2: Those shortlisted for the 2nd round stage, will be invited for an in-person interview the following week – which will include a presentation, with further instructions provided prior to the interview. Candidates will be asked to present to the panel at the start of the 2nd round interview.

Employee benefits

We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:

· A great team and a supportive culture

· Employer pension contributions matching up to 10%, and death in service cover

· Generous parental leave

· Flexible/hybrid working options

· Apprenticeships scheme, study leave and financial support for training & development

· Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program

· An active Social Committee and staff events

Accessibility

We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.

Equal opportunities, diversity & inclusion 

Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.

We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.

In this dynamic role as Healthcare Engagement Systems & Change Manager, you’ll be at the forefront of delivering agreed and dynamic plans to improve outcomes for people living with/at risk of diabetes.by working to reduce variation, and improve care, treatment and prevention via influencing and partnership working activity.

We’re looking for someone who can inspire and collaborate, building strong, positive relationships to increase understanding of diabetes. Your ability to influence and work together with others will help us support health system professionals and communities to improve diabetes care.

Join us and be a part of something truly transformative. Together, we can change the narrative around diabetes and create a more inclusive world.

Please note this is a Home-based working role within East of England as part of the Midlands & East region, and is linked to the Wolverhampton Office. The successful candidate will be expected to work one day a week from a Diabetes UK office.

About Sheldrick Wildlife Trust UK

The Sheldrick Wildlife Trust (SWT) is a pioneering conservation organisation, working across Kenya to protect endangered wildlife and preserve habitats for future generations. Through projects including our world-renowned Orphans’ Project, veterinary interventions, anti-poaching operations, and community outreach, we are dedicated to securing a future for wild species. Sheldrick Wildlife Trust UK plays a vital role in supporting conservation projects, raising funds, cultivating donor relationships, and engaging supporters to sustain and build upon life-saving work in Kenya.

The Role

We are seeking a motivated, detail-oriented Fundraising Support Officer to join our UK team. This is an excellent opportunity for someone passionate about wildlife conservation, eager to learn, and looking to develop a career in fundraising and supporter care.

The Fundraising Support Officer will be central to ensuring our supporters receive the highest standard of care. Working across individual giving, corporate partnerships, trusts and foundations, and retail, the postholder will gain valuable experience in many areas of charity fundraising and supporter engagement.

Key Responsibilities

• Support to the Retail Manager, including acting as first point of contact for order enquiries, exchanges, and returns, and assisting with fulfilling orders from the charity’s online shop.
• Supporter care, to include answering email, post, and telephone correspondence, providing receipts and donor follow-up.
• Accurate recording of donations and correspondence on the charity’s CRM system.
• Support the regular giving and orphan adoption programmes.
• Assist in identifying opportunities with corporate partners and charitable trusts.
• Support the Communications team by drafting and proofreading thank-you letters, donor updates, and impact reports.
• Assist in developing and attending charity events.
• Assist with general fundraising administration and other duties as required by the team.

Person Specification

Essential:

• Demonstrable experience in building relationships with customers or stewarding supporters and donors.
• Excellent written and verbal communication skills, with a polite and professional manner.
• Strong organisational skills and attention to detail.
• Confident using Microsoft Office (Word, Excel, Outlook) and comfortable learning new systems.
• Familiarity with CRM systems and/or handling supporter or customer data.
• Experience in customer service and administration.
• Ability to work both independently and collaboratively in a small team.
• Enthusiastic, proactive, and willing to take on a variety of tasks.
• Ability to manage multiple priorities in fast-paced environment.
• A genuine interest in wildlife conservation and the mission of Sheldrick Wildlife Trust.

Desirable:

• Minimum two years’ experience in donor care or fundraising in the charity sector.
• Experience drafting written communications for a public audience.
• Understanding of the UK charitable sector and fundraising principles.
• Understanding of data protection, including GDPR.

What We Offer

• A supportive and friendly team environment.
• Opportunities for professional development in fundraising and supporter care.
• The chance to play a key role in protecting wildlife and habitats through one of the world’s most respected conservation charities.

If you believe you are well suited to the role, please send us your CV and one-page cover letter by clicking the 'Apply' button on this page. Use your cover letter to tell us about your previous experience and why you want to work for SWT UK. Applications without a cover letter will not be considered.

Early application is encouraged as we will be reviewing applications throughout the advertised period and reserve the right to close the advert at any time. All applicants must have the right to work in the UK. We are not able to support visa or work permit applications for this role. (No agencies, please).

We're looking for two Support Workers to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!

About the role

Based within the Personal Development team, this role is responsible for the service delivery of an effective, high-quality, person centred support service to residents with a range of multiple needs.

They will be the principal providers of support to residents in the Core service to build
hope, enable lasting change; supporting residents to instil independence and longterm sustainability, to ensure we mitigate as much as possible, a return to
homelessness.

The role will require shift work, including evenings and weekends

Salary: £28,712 - £32,240 annual salary
Contract: Permanent
Hours: 37.5 hours
Location: Canning Town, London

Other responsibilities include

• To be responsible to the Team Manager and Deputy Team Manager for the day-to-day delivery of the Core service.
• Take a positive, trauma-informed approach to working with residents with complex needs and challenging behaviour.
• Use motivational and asset based interviewing techniques to interview, assess and create support plans and risk assessments that address the needs of residents.
• Supporting residents from point of entry into the service, working with them to support social (re-integration), enabling them to lead meaningful and purposeful lives.
• Conduct regular reviews of support plans and risk assessments as required.
• Take a pro-active approach in multi-disciplinary support required for residents.
• Work within a Psychologically Informed Environment approach and strive to meet targets and deliver results.
• Ensure a high standard of customer service is upheld
• To attend team meetings and take part in service policy and planning.
• To participate in team meetings, team review days and other meetings as agreed with the Team Manager.
• To keep abreast of current housing legislation, welfare benefit legislations and other matters relevant to successful support and move on of residents.
• To respond and process all referrals made to the Core service and ensure those accessing the service meet the service eligibility criteria.
• To ensure all case work is properly recorded and all service offers and outcomes are entered clearly onto the case management system and to a high standard.
• To actively collect follow up information with regards to the outcome of reconnections and report
• To deal with the immediate support needs of the residents as appropriate.
• To assess resident safety and develop risk management strategies with the resident and other involved services.
• To ensure all service delivery policies and decisions made by the Team Manager or team are observed and followed through.
• To keep accurate records and statistics on referrals, service outputs and outcomes etc.
• To maintain a high standard of record keeping in the office and keep all financial and administrative systems including resident files in the office in an accurate and up-to-date manner in line with policy.
• To ensure the results of all assessments and all service offers are entered clearly and in a timely fashion onto the case management system.
• To liaise and collaborate effectively on a day-to-day basis with outside agencies including the police, social services and other statutory and voluntary agencies.
• To build and maintain good working relationships with colleagues.
• Ensure that all duties and services provided are in accordance with policies and procedures.
• To comply with individual responsibilities, in accordance with work role for health and safety in the workplace.
• To undertake such other duties within the competence of the post holder which may be required from time to time.

About you

Experience

• A demonstrable level of experience and understanding of the range of approaches appropriate to working with challenging behaviour including current drug /or alcohol use, antisocial behaviour, offending and substance misuse
• Experience of working with clients in a trauma-informed way with proven effectiveness
• Demonstrate an understanding of statutory compliances and standards such health and safety, equal opportunities, data protection, particularly within a residential setting.
• Demonstrate excellent customer service skills.
• Using motivational interview techniques to produce and approach referrals, needs and risk assessments and support planning in a SMART manner.
• Knowledge of Psychologically Informed Environments (PIE).
• Demonstrable experience within local authority, voluntary, independent, charity or social housing sector
• Successful track record of work with colleagues in order to achieve common goals
• Working across agencies and / or partnership arrangements
• Awareness of issues facing single people that experience homelessness or rough sleeping.

Skills & knowledge

• IT skills and particularly Microsoft Office packages
• Sound knowledge of working in casework management system (Salesforce/Inform/Pyramid).
• Excellent time management and administrative skills
• Sound knowledge in identifying and dealing with substance misuse issues
• Sound knowledge and understanding of the issues affecting supported housing and vulnerable adult groups
• Understanding of health and safety in a supported housing setting

Abilities

• Ability and demonstrable experience of being able to develop good working relationships and rapport with residents and stakeholders.
• Ability to motivate those with support needs to engage with meaningful activities
• Evidence of effective de-escalation techniques.
• Ability to interact and communicate effectively with a wide variety of people at all levels, maintaining professional boundaries
• Ability to interpret and communicate the meaning of legislation, policy, guidance, research and information on best practice
• Ability to work co-operatively to achieve goals
• Ability to set up and work according to schedules

Personal qualities

• Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility and to juggle a variety of tasks
• Ability to act on own initiative and effectively under own direction, as well as productively within a team
• Strong sense of responsibility and accountability
• Awareness of own training and support needs

Desirable Criteria

• Experience of using In-Form as a case management system.
• Qualifications relevant to supporting vulnerable adults
• Full current driving license
• Successful track record in developing services in response to changing needs and demands

About applying

When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.

At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

This post is subject to an Enhanced DBS check and a right to work in the UK.

Crisis is the national charity for people experiencing homelessness. We have embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.

We are recruiting for 2 Shop Supervisors to be based at our Finsbury Park or Islington shop.

Finsbury Park: 19 Stroud Green Road, London N4 3FB

Islington: 211 Upper Street, Islington, London N1 1RL

About the role

We have a fantastic opportunity for Shop Supervisors to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness.

You will play a key role in delivering customer service and supporting volunteers, as well maintaining the look and feel of the shop and processing stock. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.

This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression.

About you

To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles and will be looking to build a career in this sector. You will be committed to Crisis’s values and mission to end homelessness.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Thursday 5 February 2026 at 23:59

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Age UK is recruiting! With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity.

We have an exciting opportunity to join our fantastic Hoddesdon team as an Assistant Manager.

Our amazing Assistant Managers support our Store Managers in all aspects of the business, helping to guide and support our valued team of Sales Assistants and volunteers while ensuring customers are provided with an exemplary shop experience.

If you have a passion for retail and would like to use your skills within a charity that supports thousands of older across the UK, then this may be the role for you!

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• The ability to work collaboratively and consultatively with the Shop Manager
• Ability to lift and carry bags of stock up to 10kg's.
• Be able to lead a team of volunteers and staff
• Ability to delegate and coach staff
• Excellent customer services skills
• The ability to manage time under conflicting priorities
• IT literacy and numeracy skills

Ideally you will also have:

• The ability to understand and establish successful retail processes
• Ability to understand basic financial reports
• Experience in a customer facing role

What we offer in return:

• A 28 hour working week
• 25 days holiday (pro-rata) + bank holiday allowance
• A generous pension - we will contribute 8%
• Great discounts and rewards through Blue Light Card and BenefitHub
• Life assurance, Bupa health cashback plan
• Tickets for Good - Free and discounted tickets for events

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Trusts and Grants Manager

We’re looking for an experienced and passionate Trusts and Grants Fundraiser to join our High Value Engagement Team to help us in our mission to tackle the devastation of Stroke.

Position: CE387 Trusts and Grants Manager

Location: Home-based, UK Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Full-time, 35 hours per week

Salary: Circa £41,300 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance with where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 15 February 2026

Interview Date: Week commencing 23 February 2026will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Head of Trusts and  Grants, you’ll lead a mixed portfolio of high-value funders with the potential to give £50,000+. Your ultimate goal will be to build six-figure, long-term funding partnerships, ensuring every supporter feels valued, inspired and connected to our work.

Key responsibilities include:

· Driving significant income growth by meeting and exceeding agreed personal and team fundraising targets.

· Nurturing and developing existing five- and six-figure relationships with trusts and statutory funders.

· Identifying and cultivating new high value funding opportunities, working collaboratively with senior leaders and specialist colleagues across the organisation to inspire donations.

· Delivering exceptional stewardship, partnering with internal teams to create high-quality, impactful funding applications and meaningful progress reports that demonstrate impact.

· Undertaking insightful research into trusts and statutory funders to shape strategic, tailored approaches.

About You

You’ll be an excellent writer, with the ability to take complex information and translate it into compelling, persuasive cases for support. A strong relationship builder, you’ll cultivate deep, meaningful partnerships with funders, inspiring long-term commitment and maximising lifetime value through increased and recurring support.

This role would suit an ambitious and tenacious trust fundraiser with outstanding stewardship skills and the confidence and drive to secure six-figure gifts that enable lasting change for stroke survivors.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

Please note that only shortlisted applicants will be notified.

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

Here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Our Time Charity is seeking an experienced Development Manager to help grow and embed our early help and family mental health services across the UK.

This is a senior, outward-facing role focused on securing statutory income, developing high-quality tenders, and building strong relationships with local authorities, Family Hubs and strategic partners. A key priority will be positioning KidsTime Workshops as a recognised, commissioned early help offer within local authority family support systems.

Working closely with the CEO, you will identify high-impact opportunities, navigate commissioning processes, and help ensure more children affected by parental mental illness receive timely, preventative support.

This role is ideal for someone with experience in local authority commissioning, business development or statutory income generation, who understands early intervention and wants to use their skills to create lasting social impact.

To learn more about the role, responsibilities and how to apply, please download the full recruitment pack.

SV 2has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire and Derby City who has experienced sexual abuse, assault or violence, including their friends and family members. We support people irrespective of age, gender or when the abuse occurred.

We're looking for a highly motivated ISVA (Independent Sexual Violence Advisor) to work across Derbyshire. The role will support people aged 18 and over who have experienced sexual abuse or rape at any point. The successful candidate with join our friendly, professional and passionate team, working across Derbyshire remotely and in person.

You might be the right person for the role if you have:

· At least one year’s experience in managing complex client cases

· Experience of building relationships with partner services and other professionals

· Knowledge of issues affecting victims of sexual violence and abuse

· Experience in delivering services in a confidential environment

· Driving licence and access to a car with business insurance

· Knowledge and experience in relation to the Safeguarding of Vulnerable Adults and Children

We're keen to hear from you if you are looking for a new challenge.

In exchange we offer a competitive salary which increases on qualification, 27 days annual leave plus bank holidays and a comprehensive employee wellbeing service.

Our hybrid working policy is based on doing what's best for our clients, our services and our people, so we would expect you to be on site for at least half of your working week.

This role is subject to Enhanced DBS certification and Police Vetting due to the nature of our services. You can find out more about our recruitment of ex-offenders policy by contacting us

Closing date for completed applications is Midnight on 22nd February. If application is successful, interviews will be held W/C 2nd March

Job Types: Part-time, Permanent

Part-time hours: 30 per week

Salary: Unqualified Salary is £20,283 (0.8 FTE) Increasing to £22,783 (0.8 FTE )per annum once qualified 27 days, plus bank holidays, leave per annum, pro rata 

Benefits:

Additional leave

Company pension

Flexitime

On-site parking

Sick pay

Schedule:

Day shift

Flexitime

Tuesday - Friday

No weekends

Work Location; In person, Derbyshire 

Experience: casework , min one year preferred

Application deadline: Midnight 22nd February 2026

Are you a Product Development Manager looking to make a significant and critical impact?

RCR Learning supports the professional development of clinical radiologists and oncologists throughout their careers. We design and deliver in person, live online and blended programmes - short courses, lecture series and conferences - rooted in the realities of clinical practice. We’re ambitious to grow, and are investing to expand our needs led, commercially sustainable portfolio.
 
In this is hands-on role you’ll shape our portfolio, drive innovation, and design high-impact courses that improve patient care.
 
What you’ll do:

• Manage the new product development (NPD) process for new learning programmes - owning the pipeline from horizon scanning and opportunity selection through to design, piloting and evaluation.
• Lead the end-to-end design, development and pilot delivery of CPD courses, working closely with our course delivery teams.
• Collaborate with and coach SMEs (clinicians), using your learning design expertise to design high-impact, innovative short courses.
• Conduct market/user research and testing to ensure products meet demand, demonstrate educational impact and are financially viable.
• Lead go to market (GTM) planning and launches for new short courses to achieve commercial targets.

What you’ll bring

• Proven success in developing programmes which blend educational rigour with industry/market relevance.
• Strong experience in learning design and education programme development
• Commercial acumen and a user-focused mindset.
• Excellent stakeholder management and communication skills
• The ability to lead and inspire cross functional teams.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

The Young Roots Casework Service aims to improve the life chances of young refugees and asylum seekers and to support them to reach their potential by accessing their rights and entitlements. 

This is an opportunity for an experienced manager to head up the organisation's Casework team. It will be a chance to provide advice and guidance, safeguarding oversight, line management and supervise other Caseworkers across the organisation. 

The role will support the oversight and delivery of our weekly Advice and Support Hub in both Brent and Croydon (Wednesday 5pm-8m and Thursday 4.30pm-8pm).The role will suit a dynamic, supportive, and enthusiastic manager with a deep understanding of the challenges young refugees and asylum seekers face in London.   

Hybrid working with minimum 40% in-person attendance at one of our London offices (2 days per week for full-time staff, pro rata for part-time), with occasional travel to our other offices. To be agreed with line manager - 1 x Evening per week at an activity on either a Wednesday or Thursday (day to be confirmed, so availability for either scenario is required). Occasional on call evening safeguarding cover may be required.

To support the Board in the effective management of our marketing function, including fundraising (and liaising with external fundraising organisations where appropriate). To assess service improvements, ensuring that all systems (including Digital and IT infrastructure) and processes are efficient whilst enabling a supportive and welcoming culture. Lead initiatives to enhance the quality and efficiency of services and our information management systems. The risk management, data protection and data governance aspects of this role are important. Oversees the setting of targets and gathering of statistics to feed the strategy in line with business plans agreed by leadership team and trustees.

1. Manage the implementation of the marketing strategy (including digital marketing) and support the marketing co-ordinator/administrator(s).

2. Develop grant writing, apply for grants, and manage fundraising activities.

3. Develop external relationships as appropriate to support fundraising and events.

4. Work with the Counselling Manager, Clinical Administrator(s) and Admin team to ensure all systems and processes are most effective whilst supporting the culture of the organisation.

5. Responsible for identifying areas for improvement, developing and implementing improvement strategies, and monitoring progress to ensure better service delivery and outcomes.

6. Work with the Office Manager and Counselling Manager to support all relevant IT systems and initiate improvements as required.

7. Working with the Trustees and Leadership team, oversea the setting of targets and gathering of statistics to feed the strategy in line with business plans

8. Ensure the organisation and its systems adhere to the latest GDPR requirements and support effective risk management.

9. To carry out other duties that may reasonably be required in line with the role.

The Old Bank Wellbeing Trust Limited (‘The Old Bank’) is a registered charity offering counselling and psychotherapy services to individuals, couples and groups and providing training to support the improvement of mental health. We seek to make our services accessible to all and it is a key aim for everyone interacting with our services to feel accepted and welcomed.

Shop Cover Manager - London

Total package is £30,331.58

London

Join Our Community

Would you like to work at the heart of your local community? Are you motivated to inspire and support a team of volunteers? Do you have retail experience and are ready for the next step in your career?

If so, this could be the opportunity for you.

If you answered yes to these then we have the perfect opportunity for you.

The role

Permanent, 35 hours

Total package is £30,331.58. The salary for this role is £23,581.58 and also includes a £1,750 allowance and £5,000 car allowance.

Location - Supporting Scope shops based in the London area. It is therefore essential that you can travel within this geographical area.

We are looking to appoint a Shop Cover Manager (known internally as Divisional Support Lead) supporting Scope shops in the London area. These include: Acton, Basildon Bexleyheath, Camberwell, Camden, Clapham Junction, Dartford, Fulham, Ruislip, Surbiton, Tolworth, Walthamstow and Woolwich.

This is an exciting role working closely with the fantastic shop teams to enable our shops to trade when there is absence and maintaining and improving the running of our shops day to day and enable us to maximise sales and profit.

Our retail roles are full of variety, and every day is different! From generating and processing stock to designing an eye-catching window display or recruiting and training our wonderful volunteer team you’ll find every day challenging but extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.

About you

As Divisional Support Lead you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career and be comfortable working closely various shop teams.

To be successful in this role

· Proven experience in a customer-facing role, with responsibility for supervising or leading a team within retail or other service-based environments

· Experience working in a target-driven environment, with a focus on achieving sales or performance goals

· Experience of working in a fast paced environment

· provide support and motivate a diverse team of paid employees and volunteers.

· A team player who is flexible and has a strong work ethic

· Strong communication and interpersonal skills

· IT literacy and numeracy skills

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.

We welcome applications from people with lived experience of disability and from all backgrounds.

We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.

Working in Our Shops

Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.

Shop Hours

Scope shops are open every day. Some weekend and Bank Holiday cover is needed.

Full-time: 35 hours per week, five days out of seven

Part-time: Weekly hours on a seven-day rota

Additional Information

In line with UK legislation, we are only able to accept applications from individuals aged 18 or over. This is because the role may involve working alone in the shop at times.

You must be eligible to work in the UK to apply for this vacancy. Scope is not able to offer visa sponsorship.

Anonymised applications

We use an anonymised shortlisting process as part of our commitment to equality, diversity, and inclusion. All advertised vacancies require a CV and the completion of a short application form.

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Our promise to disabled people

We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.

As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who meet the essential requirements for the job. To do this, tick the box in your application to say you are applying under the Offer an Interview Scheme (this used to be called the Guaranteed Interview Scheme).

If you need any changes or support during the recruitment process, please email us via our website.

You can also find more details about asking for adjustments at interview on our website.

Important to know

You must meet all the essential requirements listed in the job description.

If lots of people apply, we may need to limit interviews to a fair number of disabled applicants who best meet the criteria.

Equality, Diversity and Inclusion

EDI is a priority at Scope.  We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Benefits

· 35 days holiday

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)

· Wellbeing incentives, discounted gym membership, cycle-to-work scheme, and more

· Long service awards and employee recognition awards

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

How to apply

Please visit our website via the link.

Please note that successful candidates will be subject to an enhanced DBS check.

We welcome all applications by 11:59pm GMT on 13th February 2026.

We welcome applications from people with lived experience of disability and from all backgrounds.

Business Manager

Are you a skilled and compassionate leader with a passion for making a difference in the lives of others? You will have a key role in helping to serve older Christians and in leading a motivated and committed staff team catering to the residents in Bridgemead, Bath.

As a Business Manager, you will play a pivotal role in managing our day-to-day operations, supporting our dedicated staff, and driving our mission to enhance the well-being of those we serve. Find out more about how we care for our residents: https://youtu.be/Po6md7pq7nI

If you are a dynamic professional with a strong background in business management and a heart for caring, we invite you to apply now.

Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w

For more information, please read the job pack

Responsibilities:

• Lead the business performance of the home alongside the Registered Manager, delivering agreed income, occupancy, cost and surplus targets
• Ensure high standards of service, cleanliness and hospitality through effective leadership of housekeeping, catering and maintenance teams
• Work in partnership with the Registered Manager to maintain quality standards, prepare for inspections, and meet regulatory requirements
• Oversee the administration of the home, including staffing, rotas, payroll information, recruitment, training records and compliance
• Contribute to a well-led, positive and values-driven culture, promoting Pilgrims’ Friend Society’s ethos and “The Way We Care”
• Support staff development, wellbeing and morale through effective supervision, appraisal, performance management and engagement
• Manage resident applications, fees, contracts and family communications, ensuring excellent customer care and responsive complaint handling
• Take responsibility for health, safety and compliance matters when on duty, including fire safety and liaison with external bodies
• Oversee property, maintenance and supplier relationships, working with Property Services to ensure the home is safe and well maintained
• Provide visible leadership in the pastoral and spiritual life of the home, supporting devotions, community engagement and relationships with local churches.

Skills/Experience:

• Willing and able to take a lead in maintaining the Christian ethos of the home;
• Management experience in a business setting;
• Comfortable with writing business communications to staff and residents as well as authorities etc;
• Ability to communicate effectively at all levels whilst maintaining confidentiality;
• Ability to lead, motivate and encourage staff to give of their best, and have people-leadership and management experience;
• Able to work under pressure and provide calmness in all situations;
• IT literate ( including Microsoft Word, Excel, Outlook and the Internet);
• Willing to be flexible in the working pattern and are prepared to participate in training and attend relevant staff meetings.

*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)

Hours:

40 hours a week, usually worked over 5 days.

“On-call” cover is required on a rotating basis to meet demands. Please get in touch for more information about working patterns. 

Benefits:

• £44,500 to £50,000 per annum
• Relocation support (to be discussed)
• 5 Weeks' paid holiday per year as well as bank and public holidays
• On-going training and support
• Team events
• Pension scheme
• Care Friends referral 
• Medicash
• Perkbox – including an Employee assistance programme.
• Long-standing service rewards
• Birthday rewards

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

 Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested