1,637 Support work jobs

What if your next major gift could help accelerate research that changes the world?

The University of Oxford has entered an exciting period of growth in its philanthropic ambitions through the Oxford Excellence campaign. We are expanding our Development and Alumni Engagement team to help connect visionary donors with the research, people and ideas capable of addressing some of the world’s most significant challenges.

We are looking for a Senior Development Executive to join our Mathematical, Physical and Life Sciences (MPLS) Development team.

Location: Oxford, with hybrid working options

Salary: £49,119 – £58,265 per annum, with possible extension to £63,489 including an Oxford University Weighting of £1,730 per year (pro rata).

Contract: Permanent, full time

About Us

Spanning the historic streets of the "city of dreaming spires", the University of Oxford has been ranked the world’s leading university for ten consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Apply now to become part of our extraordinary legacy.

Development and Alumni Engagement (DAE) builds enduring relationships with alumni, philanthropists, foundations, corporations and other partners to secure support for Oxford's academic priorities.

What We Offer

Working at the University of Oxford offers a range of benefits, including:

• 38 days of annual leave, inclusive of public holidays, with options to purchase additional leave.
• One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
• Hybrid and flexible working options.
• An excellent contributory pension scheme.
• Affordable and sustainable commuting options, including cycle and season-ticket schemes.
• Access to Oxford's extensive social, cultural and sporting community.
• Excellent opportunities for professional development within an experienced and collaborative fundraising environment.

About the Role

As Senior Development Executive, you will manage a portfolio of approximately 80–100 donors and prospective donors, developing thoughtful cultivation, solicitation and stewardship strategies that build lasting philanthropic relationships.

Working closely with senior academics, University leaders and development colleagues, you will translate ambitious scientific priorities into compelling opportunities for philanthropy. You will build relationships with high-net-worth individuals and other prospective funders, with opportunities to personally solicit gifts at the six- and seven-figure level.

This highly relational role calls for judgement, curiosity and first-class communication. You will become a trusted partner to donors and colleagues, helping secure significant philanthropic investment in Oxford’s Mathematical, Physical and Life Sciences.

About You

You will bring:

• Proven fundraising experience, including direct involvement in securing six- and/or seven-figure major gifts
• Experience building relationships with major donors and managing a substantial donor pipeline
• The ability to develop effective cultivation, solicitation and stewardship strategies
• Experience working collaboratively with senior stakeholders and subject-matter experts
• Outstanding communication skills and the confidence and diplomacy to engage donors, academics and senior leaders
• A genuine interest in science, research and the work of MPLS

Application Process

To apply, please upload:

• A covering letter/supporting statement
• Your CV
• Details of two referees

The closing date for applications is 12 noon on Wednesday, 14 October 2026.

Interviews will take place in the week commencing Monday, 19 October 2026 and will be held face-to-face.

Join us at an important moment for philanthropy at Oxford and help turn ambitious ideas into opportunities for lasting global impact.

Bible Society believes the Bible is God’s gift for God’s world. We share it because we believe it changes lives for good. We want Christians to be confident in the Bible’s truthfulness and reliability, and we want to change how people talk about it in wider society and invite them to see it as a source of wisdom and joy.

We're looking for a creative and highly organised Communications Officer to join our Communications team on a 12-month maternity cover contract. Working closely with the Head of Communications and Social Media and Engagement Lead, you'll create compelling content including digital and social media content that inspires audiences and helps more people engage with the Bible. You'll play a key role in developing content across multiple platforms, supporting our digital content strategy and ensuring all communications are delivered to the highest standard. 

The ideal candidate will be an excellent copywriter with a strong understanding of social media and digital content, a keen eye for detail and the ability to manage multiple priorities. You'll be a creative thinker, a collaborative team player and a confident communicator who can build strong relationships across the organisation while producing engaging content that connects with a wide range of audiences. You will also be a competent proof reader and editor who can assist others to produce high-quality content.

If this sounds like you and you have the legal right to work and remain in the UK, we’d love to hear from you. Please provide your CV and a 250-word statement that sets out your motivation and relevant experience for the job. For the purposes of your cover letter, we ask that you do not use AI-generated content. We would like to hear your own thoughts,experiencesand motivations in your own words. 

Bible Society is proud to be an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community.

Closing date: 5 October 2026 

Interview date: First round online interviews on Monday 12 October 2026. Second round in-person interviews in Swindon on Tuesday 20 October 2026. 

Team:Research & Engagement (Philanthropy & Partnerships) 

Location:Remotely in the UK only

Work pattern:35 hours per week, Monday to Friday 

Salary:Up to £38,918.33 per annum 

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our enthusiastic employees, volunteers, and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Will you join us and make life better for cats? 

Responsibilities of our Proposition Writer: 

• The Proposition Writer is a key communications role within the Philanthropy and Partnerships Research and Engagement team. You will work closely with colleagues across the organisation to bring our work to life, translating complex programmes and strategic priorities into compelling, donor focused narratives and materials.
• Through the development of bespoke propositions, investment cases, impact reporting and supporting assets, you will help connect donors and partners to the change their support can make, inspiring confidence, commitment and long-term investment in Cats Protection’s mission ultimately helping to improve cat welfare.

About the Research and Engagement team: 

• We sit within the Marketing & Income Generation directorate. 

• The Research and Engagement team sits within Philanthropy and Partnerships and brings together prospect research, communications and events to ensure a coordinated, insight‑led and supporter‑centred approach supporting fundraisers to grow pipelines, build meaningful relationships, and maximise long-term income for Cats Protection.

What we are looking for in our Proposition Writer: 

• Experience of developing clear, persuasive cases for support, working with internal colleagues to translate complex programmes or strategic priorities into compelling, fundable propositions
• Experience of producing high quality proposals and supporting materials for high value audiences, including Major Donors, philanthropic trusts and foundations, and/or corporate partners.
• Experience of working collaboratively across team
• Experience of delivering high quality written work with minimal supervisio
• Experience of managing a busy workload with competing prioritie
• Confidence working with senior internal stakeholders, contributing effectively to discussions around priorities, messaging and narrative development.

What we can offer you: 

• range of health benefits 

• 26 days’ annual leave plus bank holidays, increasing with length of service. 

• Salary Finance, which empowers you to take control of your financial wellbeing. 

• and much more, which you can learn about 

Interested? Here’s how to apply: 

Application closing date: 6th October 2026

Virtual interview date: 19th & 20th October 2026

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. 

If successful, your recruitment journey will include: 

1. Anonymised application form 

2. Virtual interview via Microsoft Teams 

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. 

Swansea Women’s Aid is seeking an inspiring, courageous and values-led Chief Executive Officer to lead our specialist women-only domestic abuse charity following the retirement of our current Chief Executive Lynne Sanders MBE after more than 40 years of outstanding service. 

Working closely with a well-established Board of Trustees, you will provide strategic and operational leadership across the charity. You will: 

• Provide clear, strategic and compassionate leadership. 

• Work with Trustees to shape and deliver the charity’s future direction. 

• Ensure strong governance, safeguarding, financial sustainability and compliance. 

• Represent Swansea Women’s Aid as a credible and influential voice for women and children affected by abuse. 

• Identify opportunities for service development, partnership working, fundraising and long-term sustainability. 

About you

You will bring significant senior leadership experience together with: 

• Strong financial and organisational management skills. 

• Understanding of income generation, commissioning and accountability
• Experience of leading people and supporting positive organisational culture. 

• The ability to build trusted relationships and effective partnerships. 

• A genuine commitment to ending violence against women and children. 

Knowledge and experience of the VAWDASV sector, charity governance, commissioning, fundraising and service development would be highly desirable. 

You may not have followed a traditional route into senior charity leadership. We are interested in the skills, experience, values and perspective you can bring to Swansea Women’s Aid and its future. 

Equality and inclusion 

Swansea Women’s Aid welcomes applications from women with the skills, values and lived or professional understanding needed to lead a specialist service. 

This post is open to women only. Swansea Women’s Aid considers that being a woman is an occupational requirement for this post under Schedule 9, Part 1 of the Equality Act 2010. 

We're looking for a kind, compassionate and resilient Specialist Behavioural Support Worker to join our learning disabilities service in Hertfordshire.

£23,046.00 per annum, working 32 hours per week including weekends
Driving is mandatory and sleep in shifts will be required.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

* Annual leave increasing up to 30 days with length of service

* Free DBS

* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

* Fully paid induction programme and further training

* ILM courses and Apprenticeship Programmes

* Cycle to work scheme

* Employee Assistance Programme for 24-7 confidential support

* Online wellbeing resources

* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)

* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing.

This role includes weekend work and will involve shift-based scheduling during weekends.

Driving is mandatory for this role.

This role requires sleep-in shifts at the service.

What you'll do:

* Supporting the customer to lead a full and active life and do things they enjoy, sensitively and persistently trying to new things to open up new opportunities for the customer;

* Developing the customer's independent living skills and involving them in aspects of maintaining and developing their home, including cooking, shopping, cleaning and decorating;

* Supporting the customer in their sensory routine, trialling and testing new sensory experiences;

* Supporting the customer to communicate their wants and needs and develop new ways of doing this, communicating with them in a person-centred way;

* Supporting the customer to manage their anxieties, using Positive Behaviour Support and Autism-specific approaches;

* Collating a range of behavioural data and essential paperwork to be analysed within our local management structure;

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

About you:

* Enjoys social interaction and the company of others, joins in with the hobbies and interests of the customer and is able to facilitate connections with new people and places;

* Has a reasonable level of physical fitness and is able / likes to participate in active pursuits such as running and swimming;

* Is confident enough to try new things and take positive risks on a regular basis;

* Exudes a warm friendly and fun presence;

* Prefers working as part of a group or team;

What you'll bring:

Essential:

* NVQ Level 2 or equivalent

* Minimum 2 years of experience working with customers with Autism/Challenging Behaviour/learning disabilities

* Driving licence and a willingness to drive as part of support duties;

Desirable:

* Experience of engaging vulnerable people with complex needs in meaningful activities.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

* We focus on Excellence and innovation.

* We are Caring and Compassionate.

* We are Inclusive and Trusted.

* We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full job description on our website

Job description

Stella Maris is the official maritime charity of the Catholic Church.  We are looking for a Regional Port Chaplain for the West Coast of Scotland to support seafarers, fishers and their families.

In this unique and rewarding role, you'll be the welcoming face of Stella Maris in your region, visiting ships, listening to crew members, and offering practical, pastoral and spiritual support to anyone in need, regardless of faith or background.

About the role

No two days are the same.  You might spend the morning visiting ships and listening to crew members' stories, help someone contact their family back home, support a seafarer in crisis, or offer a quiet moment of prayer on deck.

You'll also recruit and support a team of volunteers, work closely with other maritime charities and local partners, and build strong relationships with parishes, dioceses, and port authorities.  You'll be part of a nationwide network of Stella Maris chaplains, supported through regular meetings, retreats and professional development opportunities.

Key responsibilities

• Visit ships regularly to meet seafarers and fishers, responding to their pastoral, practical and spiritual needs.
• Provide practical help such as transport, communication access, and emergency or crisis support.
• Offer spiritual care to Catholic seafarers and facilitate the religious needs of those from other faiths.
• Recruit, train and support Stella Maris volunteers.
• Work collaboratively with other maritime charities.
• Maintain strong relationships with local parishes, the Diocese of Argyll & the Isles, stakeholders such as the Harbour Master, shipping agents and welfare committees.
• Support local fundraising and awareness initiatives alongside the charity's national team.

About you

You'll be someone who takes joy in helping others.  You don't need maritime experiences, what matters most is your empathy and ability to offer pastoral support in practical ways.

You may come from a background in chaplaincy, parish ministry, community work or social care.  You'll share our commitment to upholding the dignity of every seafarer and fisher.

Welfare and Dementia Activities Officer

Location: Based at Head Office, with delivery of dementia activities in St Helens area and occasional welfare visits to Scotland and the South of England

Benefits: 25 days annual leave plus bank holidays, flexitime, agile working, up to 13% pension contribution, death in service benefit, long service award, free parking, free training, and occupational sick pay.

Hours: 37.5

Job Purpose

To provide remote welfare support to beneficiaries, with occasional visits across Scotland and Southern England, helping them access statutory and voluntary services, maximise their income, and receive practical advice and guidance.

Lead the planning, coordination, and delivery of dementia activities in St Helens, creating opportunities for beneficiaries and their families to connect, participate and improve their overall wellbeing.

Key Responsibilities

• Provide remote welfare support to beneficiaries across the UK, assessing their needs and providing appropriate advice, guidance, and signposting.
• Plan and undertake occasional beneficiary visits as part of the Trust’s visiting programme across the UK, where appropriate to the individual’s needs.
• Support beneficiaries to access statutory and voluntary services, benefits, grants, and other sources of financial or practical support.
• Make and follow up internal and external referrals as required.
• Identify and escalate welfare, safeguarding and urgent concerns to the relevant authorities, keeping the Head of Welfare and Communities informed.
• Maintain accurate and up-to-date records of beneficiary contacts, assessments, referrals, and outcomes.
• Lead the planning, organisation, and delivery of dementia activities across St Helens, including lunches, day trips, carer support, training sessions and social activities, working collaboratively with our Admiral Nurse and Welfare colleagues.
• Recruit, support and coordinate volunteers to assist with activity delivery and events.
• Develop and maintain local networks with relevant organisations and professionals to identify opportunities for joint initiatives and collaborative approaches to welfare and dementia support and activities.
• Promote relevant Trust services, including Ruskin Lodge Respite Care Home, and support referrals where appropriate.
• Represent the Trust at relevant meetings, events and community activities.
• Produce a monthly report on activity and outcomes.
• Participate in relevant training and professional development.
• Undertake other duties appropriate to the role, commensurate with the post holder’s skills and experience.

 Qualifications

• 5 GCSEs Grades C/5 or equivalent

Experience

• Experience of providing advice and support by telephone and in person

Skills and Qualities

• Ability to work independently with minimal supervision
• Creative and ability to use initiative
• Excellent verbal and written communication skills
• Excellent organisational, prioritising and timekeeping skills
• Able to represent the Trust externally and build collaborative partnerships
• Driving licence and access to a vehicle
• Committed to the work of the Trust
• Budget management

Knowledge

• Understanding of state benefits and services available to support our beneficiaries
• An understanding of the issues that older people face
• Understanding of safeguarding practices
• Understanding of dementia and / or willingness to learn 
• Computer literate in Microsoft office programmes and ability to learn different bespoke software packages
• Knowledge of data protection legislation 

Interested candidates are invited to submit a CV and cover letter outlining their interest and suitability for the role by 5pm on 28th September.  Interested candidates are encouraged to submit early applications as the application window may close sooner if a suitable candidate is found.

Interviews are scheduled for 6th October.

Pilkington Family Trust is an equal opportunity employer. We are committed to ensuring a fair and equitable recruitment process for all vacancies.

Please let us know if you require any reasonable adjustments to effectively access the recruitment process.

Please note an Enhanced DBS check will be undertaken by the Trust for this role.

Young People Support Worker

We are seeking a compassionate Young People Support Worker to help young people build the confidence and skills needed for independent living.

Salary: £11,734.40 per annum (FTE £29,336 per annum)
Location: Hanley Gardens, Islington
Hours: 15 hours per week, Saturday and Sunday
Contract: Permanent, part time
Closing date: 27 September 2026

About the role

Join a close-knit and supportive team working tirelessly to ensure some of the borough’s most vulnerable young people receive the care and support they need.

As Young People Support Worker, you will support young people aged 18 to 25 living within a six-bed, low-support accommodation service. Working every Saturday and Sunday, you will help residents develop their confidence, resilience and independent living skills.

Your key responsibilities will include:

· Managing a caseload and acting as the named key worker for individual residents

· Completing risk and needs assessments and developing SMART, outcome-focused support plans

· Delivering one-to-one and group support within the accommodation and local community

· Supporting residents to access education, training, employment and volunteering opportunities

· Helping residents maximise their benefit entitlement, including Housing Benefit and Universal Credit claims

· Working with statutory services and other agencies to provide joined-up support

· Welcoming new residents and helping them settle into the service

· Maintaining a safe environment through safeguarding, health and safety checks and appropriate reporting

· Encouraging residents to influence decisions about their support and participate in wider activities

The role involves two 7.5-hour shifts each weekend, with working hours arranged flexibly between 8am and 6pm on Saturdays and Sundays.

About you

You will have experience of supporting young people or another relevant client group and understand the challenges associated with homelessness, poor mental health and substance use.

You will also bring:

· Knowledge of safeguarding, risk assessment and support planning

· An understanding of strengths-based or assets-based support

· Strong professional boundaries and personal integrity

· Good literacy, numeracy and IT skills

· The ability to work collaboratively with colleagues and external agencies

· A commitment to equality, diversity, dignity and respect

· A reflective and adaptable approach to your own learning and practice

About Depaul UK

Depaul UK exists to end homelessness and change the lives of people affected by it. Since 1989, the charity has provided accommodation, prevention and support services to thousands of marginalised young people across the UK.

You will receive tailored training and development, 26 days’ annual leave rising with service, a pension with employer contributions of up to 7%, an Employee Assistance Programme with 24/7 GP access, a cash health plan, retail and lifestyle discounts and a death-in-service benefit.

Other roles you may have experience of could include Support Worker, Youth Support Worker, Homelessness Support Worker, Housing Support Worker, Key Worker, Project Worker, Residential Support Worker or Young Person’s Support Worker.

Please note this role is advertised by the recruitment agency acting for the client, NFP People.

Are you a highly organised brand and creative professional who knows how to write a great brief and turn it into high-quality work? Do you enjoy bringing together colleagues, designers and suppliers to deliver creative projects that strengthen a brand and engage audiences?

The Royal College of Radiologists is looking for a talented Brand and Creative Officer to help bring our brand to life. Working closely with our Brand Manager and colleagues across the organisation, you'll play a key role in ensuring everything we produce reflects our values, strengthens our reputation, and engages our members and stakeholders.

This is an exciting opportunity for someone who combines creative thinking with strong project management and stakeholder management skills. You’ll be comfortable creating assets when needed, but just as importantly you’ll know how to write a creative brief, coordinate teams and keep projects moving from brief to deliver.

What you'll do:

• Manage creative and brand projects from brief to delivery, coordinating stakeholders, designers, agencies, suppliers, timelines and budgets.
• Act as a brand guardian, providing practical advice on our visual identity, positioning, messaging and tone of voice.
• Work closely with our in-house designer and external creative partners to deliver high-quality, engaging work that meets the brief and strengthens the RCR brand.
• Build strong relationships across the organisation, understanding colleagues’ needs and confidently advising, influencing and constructively challenging where needed.
• Manage relationships with design agencies and creative suppliers, ensuring work is delivered to a high standard, on time and within budget.
• Create and adapt accessible, on-brand assets and templates using Canva and other design software.
• Support the branding and promotion of RCR events, helping us maximise engagement before, during and after each event.
• Manage branded templates and maintain an effective digital library of images and creative assets.

What you'll need:

• Experience managing creative projects from brief through to delivery, including coordinating timelines, stakeholders, suppliers and competing priorities.
• Strong project management and organisational skills, with the ability to keep multiple projects moving while maintaining quality and meeting deadlines.
• A good understanding of brand strategy, visual identity and tone of voice, and experience maintaining brand consistency across different channels and touchpoints.
• Excellent stakeholder management and influencing skills, with the confidence to give clear advice, manage expectations and build effective relationships at all levels.
• Experience working with design agencies or creative suppliers, including briefing work, giving constructive feedback and managing delivery against deadlines and budgets.
• A high level of proficiency in Canva, with the ability to create and adapt professional, engaging and on-brand assets and templates.
• Knowledge of Adobe Creative Cloud, including InDesign.
• Excellent attention to detail, sound judgement and a proactive, solutions-focused approach

At the RCR, you'll be part of a collaborative and purpose-driven organisation that works to improve patient care and support excellence in clinical radiology and oncology. You'll have the opportunity to shape and strengthen a respected national brand while developing your skills within a supportive and ambitious team.

Ready to make an impact? We'd love to hear from you. Apply today and help us bring the RCR brand to life.

When you join us:

• Make a difference to the lives of Doctors and medical specialties
• Hybrid working – up to 60% remote
• Modern working environment with home‑working equipment provided
• Generous annual leave, plus the option to buy up to 5 extra days
• Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service 
• Excellent pension scheme
• Sabbaticals (5+ years’ service) and secondment opportunities
• Interest‑free season ticket loan and cycle to work scheme
• Employee Assistance Programme
• Long service recognition awards

Night Young People Support Worker

We are seeking a calm and compassionate Night Support Worker to keep young people safe and supported within accommodation services in Durham.

Position: Night Young People Support Worker
Location: Durham
Salary: £26,436 per annum
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Closing Date: 4 October 2026

Please note that access to transport is essential due to the location of the projects and limited public transport links.

About the Role

At Depaul UK, we believe in people’s potential and take action every day to help unlock it. As a Night Young People Support Worker, you will help ensure residents within our supported accommodation remain safe, secure and well supported throughout the night.

You will respond to incidents, manage safeguarding concerns and provide practical and emotional support when residents need it. You will also help new residents settle into the service, maintain accurate records and complete essential health and safety tasks.

Working as part of a close and supportive team, your responsibilities will include:

· Maintaining a safe, secure and welcoming environment overnight

· Responding calmly and appropriately to incidents and emergencies

· Safeguarding vulnerable young people and escalating concerns

· Offering reassurance and support to residents experiencing difficulties

· Helping new residents settle into the service

· Conducting appropriate building, welfare and safety checks

· Maintaining clear and accurate records

· Communicating effectively with day staff, colleagues and external agencies

· Supporting residents to develop resilience and move towards independence

About You

You may have experience within supported housing, homelessness, social care, youth work, security or another care and support environment.

You will be calm, resilient and confident working overnight, including responding to challenging or unexpected situations. You will communicate clearly, maintain professional boundaries and treat every resident with dignity and respect.

You will also be organised, dependable and able to work independently while contributing positively to a close-knit team.

About the organisation

You will be joining an established national charity providing accommodation, prevention and support services to people experiencing or at risk of homelessness.

The organisation is committed to ensuring the people it supports have a meaningful voice in how services are designed, delivered and improved.

Benefits include 26 days' annual leave, increasing with service, pension contributions of up to 7%, tailored training and development, flexible working options where suitable, a cash health plan, Employee Assistance Programme with 24/7 GP access and a range of retail, travel and wellbeing discounts.

Other roles you may have experience of could include Night Support Worker, Waking Night Support Worker, Youth Support Worker, Housing Support Worker, Homelessness Support Worker, Supported Housing Worker, Residential Support Worker, Project Worker or Night Concierge.

Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People. #INDSCP

The Support and Grants Manager is at the heart of Cavell’s support for nursing and midwifery professionals experiencing financial hardship and other challenges. Leading our busy frontline Support Team, you will ensure people receive compassionate, timely and high-quality support when they need it most.

You will lead the delivery and quality of our grant-giving service, ensuring applications are assessed fairly, consistently and confidently against Cavell’s criteria. But our support goes beyond a grant. You will help ensure we understand each person’s wider needs and connect them with the information, advice, practical support and specialist services that can make a lasting difference.

This is a hands-on leadership role for someone who enjoys both leading people and delivering services. You will work alongside the team to assess applications, coach and develop colleagues, manage demand and performance, and maintain high standards of decision-making. Using data, insight and frontline experience, you will also identify emerging needs and continually improve how Cavell supports the nursing and midwifery community.

You will play a key role in shaping a service that is compassionate, efficient, evidence-led and continually evolving around the needs of the people we support.

Overview of Responsibilities:

1. Operational Service Delivery

• Lead the day-to-day operation and quality of Cavell's grant-giving and support service, approving grant recommendations within delegated authority and ensuring applications are assessed fairly, accurately and consistently against Cavell's eligibility criteria, policies and available funds. Escalate exceptional, complex or higher-risk decisions appropriately.
• Ensure applicants' wider needs are identified and, where appropriate, provide or facilitate information, advice, income maximisation, signposting and referral to Cavell services and external specialist support.
• Monitor team caseloads, demand and capacity, processing times and performance against Service Level Agreements, identifying emerging demand or capacity pressures and planning service coverage accordingly.
• Manage your own active caseload and assess applications alongside the team, particularly during periods of high demand.
• Lead the development and maintenance of the online Support Hub and other beneficiary-facing resources, ensuring information is accurate, current and useful, and using casework, data and recurring enquiries to identify gaps in information and self-guided support.

2. Safeguarding, Risk and Compliance

• Ensure safeguarding concerns, vulnerability and risk identified through applications and casework are recognised, recorded, managed and escalated appropriately.
• Regularly quality-assure grant assessments, casework and decisions to ensure eligibility criteria, policies and procedures are applied consistently, with learning or corrective action where required.
• Ensure assessments and decisions are appropriately evidenced and recorded, with clear rationale and audit trails, particularly for complex or exceptional cases.
• Work with Finance and the Head of Services & Impact to ensure awards comply with restricted fund criteria and delegated authority, monitor grant expenditure and available balances, and identify financial pressures early.

3. Data, Insight, Evaluation and Reporting.

• Collect, analyse, and present performance and outcome data in reports, dashboards, and evaluations to demonstrate the difference Cavell’s support makes to the nursing professionals we support.
• Lead continuous improvement of operational processes, workflows and systems, using data, applicant feedback and frontline learning to make support simpler, faster, more consistent and more compassionate. You will work with relevant colleagues and suppliers where required.
• Identify and report emerging needs, trends, operational pressures and risks from service data and frontline experience, providing insight to support service development, organisational planning, research and advocacy.
• Support the development of case studies, impact stories and measurable outcomes that demonstrate impact and support funder reporting and priorities.
• Act as the operational lead for Salesforce within the Support Team, ensuring accurate and consistent case records and data, identifying and implementing improvements to support efficient case management, quality assurance, reporting and effective service delivery.

4. Team Leadership and Collaboration

• Lead, line manage and develop the Support Team, managing workloads, annual leave, absence and service coverage to maintain effective delivery and support staff wellbeing, particularly for colleagues managing complex or sensitive cases.
• Build strong, supportive working relationship within the Support Team, promoting a culture of learning, accountability, and kindness and foster collaboration across teams to ensure service delivery is fully integrated. 
• Build effective relationships with external organisations, referral partners and sector peers, representing Cavell and deputising for the Head of Services & Impact where appropriate.

Application process:

1. Please click on the 'Apply' button to download the full job pack
2. Submit your CV and Supporting Info by 08.30am on Monday 5th October.

Your Cover Letter should include:

1. Your notice period
2.  What motivated you to apply and why you’re interested in working for Cavell
3. How you meet the person specification

We're looking for a kind, compassionate and resilient Support Workers to join our Homelessness and complex needs Social Care Service in Kensington & Chelsea.

£30,784.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The working pattern for this role consist of:

Two positions in the Heaney Hub S609. Rolling over a 8 week period.
Three positions at 132 Lancaster Road S625. Rolling over a 4 week period.

Morning shift 7.30am to 3.30pm
Afternoon shift 2.00pm to 10.00pm

40 hour positions.

One role is already advertised.

What you'll do:
- Undertake initial and continuous assessment of needs including support needs and daily living skills. This would include potential risks and an assessment of the customers independent living skills as a whole.
- The initial and co-produced assessment will incorporate models of co-production, observation, and person-centred planning. This is with a view that it is solution focused as to provide a framework for progression towards independent living.
- Liaise with partner agencies regarding the assessment process seeking advice and guidance as to specialist input and clinical input as part of multi-disciplinary assessment process.
- Create support/ action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
- Empower customers to be part of the local community and active participants in the local community as part of a Recovery Capital model.
- Liaise with partner agencies regarding making referrals where an unmet need has been identified via the multi-agency assessment.
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
- Approachable and open behaviour
- Prefers working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
- Has a practical and logical mind and is naturally well organised.
- Thrives on change and enjoys dynamic diverse environments.

What you'll bring:
Essential:
- NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience

Desirable:
- Experience working in homelessness

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

Service Manager - Homelessness and Support

We are seeking an experienced Service Manager to lead vital homelessness prevention, housing support and energy advice services in Leicestershire.

Position: Service Manager: Homelessness and Support
Location: Charnwood, Leicestershire and remote, with travel across the local area
Salary: £35,020 FTE (£21,295 pro rata)
Hours: Part-time, 22.5 hours per week
Contract: Permanent
Closing Date: Friday 16th October

We reserve the right to close this advert early if we receive a high volume of suitable applications.

About the Role

This is an opportunity to lead and develop services that help people experiencing homelessness, housing instability and financial hardship move towards safer, more secure lives.

You will provide day-to-day leadership to teams delivering homelessness prevention, home energy advice and housing support services. You will ensure services are safe, effective, person-centred and responsive to local need, while meeting funding, regulatory and organisational requirements.

Key responsibilities include:

• Leading, supervising and developing staff and volunteers
• Monitoring service performance, outcomes and key performance indicators
• Overseeing complex cases, safeguarding concerns, complaints and service risks
• Ensuring accurate records and reports are maintained
• Using service data, feedback and learning to improve quality and outcomes
• Building effective relationships with local authorities, housing providers, health services, funders and community partners
• Contributing to funding applications, service reviews and organisational planning

You will not routinely hold a caseload but will provide guidance and support when complex situations arise.

About You

You will have experience managing staff, volunteers or services within homelessness, housing, advice, community support or a related setting.

You will also bring:

• Knowledge of the challenges facing people experiencing homelessness or disadvantage
• Experience of monitoring performance and improving service quality
• A sound understanding of adult safeguarding, confidentiality and information sharing
• Strong leadership, organisation and decision-making skills
• Experience of partnership working and producing clear reports
• The ability to manage competing priorities and respond calmly to operational challenges
• A respectful, inclusive and non-judgemental approach

Knowledge of homelessness legislation, housing options, tenancy sustainment or funded service delivery would be an advantage.

You will need a full driving licence and access to a vehicle, or another reliable means of travelling across Charnwood and Leicestershire. Occasional evening and weekend work may be required. This role is subject to an enhanced DBS check.

About the Organisation

You will join a small, close-knit charity committed to tackling homelessness and helping local people build safer, more stable lives.

The organisation offers additional holiday, flexible working and training and development from your first day. You will work alongside supportive colleagues who bring energy, commitment and hope to their work and are focused on achieving the best possible outcomes for the people they support.

Other roles you may have experience of could include Homelessness Service Manager, Housing Support Manager, Supported Housing Manager, Community Services Manager, Advice Services Manager, Operations Manager, Housing Services Manager or Safeguarding Lead.

Please note this role is advertised by the recruitment agency acting for the client, NFP People. #INDNFP

Summary

The Woodfield Project (TWP) is seeking an enthusiastic Deputy Manager to help run our beautifully refurbished community hub on Tooting Bec Common, in SW London. In close collaboration with the TWP Manager, you will coordinate daily operations, deliver a lively programme of events and activities, support members and volunteers and help grow new initiatives. Working closely with the Trustee Board, you’ll also ensure the Pavilion remains sustainable and continues to thrive at the heart of the local community.

About us

The Woodfield Project is a vibrant, community-focused charity responsible for The Woodfield Pavilion located on Tooting Bec Common, in South-West London. The Pavilion serves as a lively community hub, offering events and activities that: support social wellbeing; bring the local community together; and encourage appreciation and care for the surrounding natural environment. The Pavilion spaces are ideal for meetings, classes, and exhibitions, along with a well-equipped kitchen, toilets and a locker room. As well as hosting its own events and activities, the Pavilion is hired by external organisations for wellbeing classes, workshops and events. 

Purpose and scope of role 

We are looking to recruit an enthusiastic and energetic Deputy Manager with the skills and experience to support and drive forward our mission of ensuring that the Pavilion serves as a vital resource for local communities and groups and to actively encourage participation from members and volunteers who share our passion for making a difference. 

The Trustee Board provides governance and strategic leadership for the charity. The Deputy Manager will work alongside the TWP Manager to coordinate the day-to-day running of the building and plan and deliver an engaging programme of community events and activities, as well as develop new activities. The role includes operational management, future planning and ensuring a sustainable income and membership base. 

The Deputy Manager will report to the TWP Manager and work collaboratively with the full Board, as well as with individual trustees on specific issues. 

Key tasks and responsibilities: 

Delivery 

• Supporting all aspects of the day-to-day management and operation of the Pavilion in line with the Charity’s mission and aims, within the framework set by the trustees. 
• Work with the Manager to coordinate and co-deliver a programme of community and environmental activities and events, including managing events where necessary 
• Oversee (new and existing) workstreams which form part of the TWP vision
• Manage bookings, hiring, art sales and other Pavilion-related administration 
• Ensure that the building is clean, well-maintained and safe
• Work with the TWP Manager and Building Management team (trustees and members of the Charity) to ensure the maintenance and development of the physical structure of Pavilion 

Operational  

• Work with volunteers and members of The Woodfield Project 
• Coordinate and expand the volunteer community
• Ensure compliance with health and safety, safeguarding and other regulatory requirements 
• Maintain the policies and procedures for operating the Pavilion and ensure that they are followed 
• Work with the TWP Manager and Secretary to organise and support Trustee and Charity meetings 

Strategic 

Work alongside the TWP Manager to:

• Maintain a cycle of events and activities to meet the charity’s aims and running costs 
• Develop, plan and fund future events and projects 
• Develop and manage relationships with stakeholders, partners and users within the community 
• Identify and implement opportunities to develop the activities at the Pavilion and increase funding streams in line with the aims of the Charity 

 Marketing 

• Deliver regular communications to stakeholders about Pavilion news and activities
• Work with the TWP Manager and Digital Assistant on regular social media, web development and publicity tasks

Financial 

• Manage overhead costs within agreed budgets 
• Work with the TWP Manager to identify and develop suitable bids for funding for the Charity, the Pavilion, and its activities 
• Work with the TWP Manager and Treasurer to comply with required internal and external reporting requirements 
• Financial administration including bookkeeping required to support the Charity’s financial policy and procedures

PERSON SPECIFICATION 

Essential 

• Self-reliant, motivated, comfortable with working alone on site and able to work on their own initiative and prioritise work and demands 
• Strong organisational skills with a flexible and resourceful approach 
• Able to work both autonomously and as part of a team 
• Excellent communication and interpersonal skills including the ability to work collaboratively with other teams and with diverse groups of people
• Strong networking skills and the ability to build partnerships 
• Experience of organising or managing events. 
• Proficiency in using IT for management purposes and social media to promote events and engage with stakeholders.
• Basic financial management skills, including budgeting and financial reporting.
• Experience of working with or managing volunteers 
• Willingness to work flexibly, including some weekends and evenings. 
• [Note that most of the building is accessible, but the site is reached on foot down gravel paths, so must be able to navigate these.

Desirable 

• Experience in marketing and communications (incl. social media)
• Experience in business development and identifying potential opportunities
• Project management skills 
• Experience of community work