Support work jobs

The Church of England's national Vocations Marketing Communications Lead will lead bold and engaging communications that bring ministerial vocations to life for people across the Church. Through inspiring storytelling, impactful campaigns and strong partnerships, you'll help more people discover, discern and pursue their calling to play their part in God's story.

Development Officer

Salary: £33,000
Contract: Permanent
Hours: Full-time, 35 hours per week
Location: East London

An established philanthropic foundation and grassroots grant-maker is seeking a talented, relationship-focused Development Officer to support its ambitious fundraising plans and help increase the funding available to communities experiencing poverty and inequality.

Working closely with donors, businesses, charitable trusts, and other partners, the organisation connects philanthropy with grassroots community organisations that deliver vital support across East London.

This is an excellent opportunity for someone who wants to develop their career within fundraising while making a tangible social impact.

About the Role

Reporting to a senior fundraising lead and working closely with the Chief Executive and colleagues across the organisation, you will play an important role in developing supporter relationships and generating sustainable income.

You will have exposure to a variety of income streams and work alongside experienced senior colleagues, making this a particularly attractive opportunity for someone looking to broaden their fundraising experience.

Key responsibilities will include:

· Acting as a first point of contact for enquiries from prospective supporters and donors.

· Helping develop relationships with existing and prospective corporate, individual, public-sector and charitable trust supporters.

· Researching potential supporters and turning information into useful briefings and engagement opportunities.

· Supporting the development of compelling fundraising proposals, pitches and donor meetings.

· Helping deliver fundraising initiatives, sponsored activities and supporter events.

· Building strong relationships with corporate partners and supporting volunteering and wider engagement opportunities.

· Supporting wider fundraising activity and contributing to the organisation's income ambitions.

 

About You

You are likely to bring:

· Experience within fundraising or a related relationship-focused role.

· Strong relationship-building and communication skills.

· Confidence engaging professionally with a wide range of stakeholders.

· Excellent organisation and attention to detail.

· The ability to manage several priorities within a busy environment.

· A proactive, tenacious and personable approach.

· An understanding of fundraising, or the ability to quickly develop your understanding of how strong supporter relationships translate into sustainable income.

Above all, we are looking for someone who genuinely enjoys building relationships and is motivated by the opportunity to help generate more funding for communities experiencing inequality.

For someone looking to develop their fundraising career, the breadth of this position offers valuable exposure to multiple income streams, different types of supporters and experienced senior colleagues.

How to Apply

To view the full job description, please visit the Giving Back Recruitment website.

Click the ‘Apply Now’ button and submit your CV along with a Supporting Statement explaining your interest in the opportunity and how your experience makes you suitable for the role.

For an informal and confidential discussion about the opportunity, or if you require additional support with your application, please contact Alex Williams at Giving Back Recruitment

Recruitment Timetable

Closing date: 27 August 2026
Interviews: 4 September 2026

Please note that the recruitment window may close earlier if sufficient suitable applications are received.

Role Purpose

To support the engagement and activation of key audiences to take action in support of ending the need for food banks. Responsible for delivering mobilisation opportunities and actions to new and existing supporters and driving meaningful change through action.

This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors in order to increase funding, campaigning and other forms of support for our work. As a member of an enabling programme, this role is focused on the successful delivery of the Together with Trussell programme outcomes, which underpin and enable the outcomes of our 5 external programmes - together contributing to the fulfilment of our long term vision of a UK without the need for food banks.

Key Responsibilities

Audience engagement and supporter activation

Work with the Senior Audience Mobilisation Manager and Audience Mobilisation Manager to develop and deliver campaigning actions that recruit and inspire new supporters, deepen engagement with existing audiences and build widespread public support for our vision, while collaborating with the Email Marketing Manager and Supporter Data Manager to deliver engaging, insights driven activity aligned to our audience strategy and supporting audience retention.

Platform Management

· Build and manage actions on our external campaigns platform provider, collaborating with the platform provider agency to deliver impactful and engaging digital mobilisation journeys, leading on the system as super user.

Cross team collaboration

· Engage with project teams, audience leads and channel owners to deliver journeys and the content needed within them, as well as actions that engage campaigners through time, money, voice aligning content, messaging and audience touchpoints. 

Insight and evaluation

· Using internal and external data systems, collate and deliver monthly reports on audience engagement activity highlighting trends that provide insights to support the development of an impactful, insight led mobilisation strategy and campaigner audience stewardship.

Line management

· Provide direction and support to the campaign engagement volunteer through weekly email briefs and quarterly volunteer check-ins.

Person Specification

Core Knowledge

· Proven experience of supporting the delivery of engagement campaigns.

· Experience of using a web-based action platform and analytics tools.

· An understanding of GDPR and data protection.

· Ability to project manage, develop timelines and drive forwards project delivery.

Essential Skills

· Strong communication skills, both verbal and written for internal and external audiences.

· Works collaboratively across teams

·  Experience of working with platforms used to engage supporters e.g. CRM systems, action platformsRole models inclusive behaviours and values

· Time management and prioritisation skill

· Proficient copywriting

Key Experience

· Delivering projects with multiple stakeholders

· Creating reports for digital activity

Are you a passionate and experienced digital product owner? Do you have experience in public or member-facing products, with a deep knowledge of the full software development lifecycle? Does making a real difference give you tingles the same way it does for us?

If so, we want to hear from you and could have an incredible opportunity to work with us and help form part of our digital transformation.

At Girlguiding we’re changing our digital approach to how we make difference to over a third of a million girls and 75 thousand volunteers in the UK. We are proud to be over 110 years old and have constantly been changing throughout our time and we’re now looking at the next steps on this path within our digital strategy.

We’re on the search for an experienced and progressive digital product owner who will help us maximise the value of our digital product portfolio. You will:

· Managing backlogs and iterations in two of Girlguiding’s key digital products, including their quality and priorities, while leading on the full SDLC, including their future decommissioning, archiving, and digital disposal.

· Have a high command of CRM knowledge (preferably Dynamics and Salesforce), champion best practices, and know what great looks like within a changing environment.

· Engage, manage and inspire users and stakeholders to meet strategic objectives.

· Be the product subject matter expert, you’ll be the point of contact, and escalation

· Proactively be on top of user behaviour and to make evidence-based decisions from feedback and insights from data.

You’ll be resilient, tenacious, and comfortable with ambiguity as we work to evolve our digital capability and have a truly positive approach and mindset.

In return you’ll get a warm welcome from an amazing group of like-minded people and the chance to work on products which support us to give life-changing experiences and aspirations.

About Girlguiding

Girlguiding is the UK’s largest youth organisation dedicated completely to girls. We’re over 300,000 Rainbows, Brownies, Guides and Rangers, who come together to laugh, learn, explore and have adventures, in communities across the UK and virtually. We're almost 80,000 volunteers who make guiding happen by giving time, talent and enthusiasm. Girls can do anything. We’re a powerful collective voice – with girls, led by girls – changing the world for the better.

Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. We are proud to work with a number of organisations who support us to create and maintain a culture that celebrates diversity and champions inclusion in the workplace. We welcome applicants from all backgrounds.

Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. Location allowance is payable to those who work in accordance with our hybrid working model. We’re committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require. 

We strive to ensure our recruitment processes are accessible to everyone. If you would like to receive any information in a different way or would like support in helping you to apply, please get in touch with us. 

Job role: FP&A Analyst
Salary: circa £50,000
Location: London (Hybrid - typically one day per week in the office)
Contract: Permanent
Working hours: 37.5 hours per week
 
 
We are partnering with a well-established university seeking an ambitious and analytical FP&A Analyst to join a collaborative finance team.
This is an excellent opportunity for someone who enjoys combining financial planning, forecasting and modelling with meaningful business partnering. Working closely with the FP&A Manager, you will play a key role in supporting budgeting cycles, developing financial insight and helping stakeholders make informed decisions that drive organisational performance.
 
The role offers significant autonomy, exposure to senior stakeholders and the opportunity to influence strategic planning and decision-making across the organisation.
 
What you will be doing
 

• Supporting budgeting, forecasting and financial planning activities
• Developing and maintaining financial models to support decision-making
• Producing insightful analysis, management information and reporting
• Building effective relationships with budget holders and non-finance stakeholders
• Providing business partnering support across multiple functions
• Undertaking scenario modelling and financial analysis
• Supporting monthly reporting and performance reviews
• Contributing to continuous improvement of planning and reporting processes
• Helping deliver strategic projects through data-driven analysis and insight

 
What we're looking for
 
We are keen to speak with professionals who can demonstrate:
 

• Experience within FP&A, budgeting, forecasting, management accounting or financial analysis
• Advanced Excel skills with the ability to analyse, model and present complex financial information
• Strong financial modelling and analytical capability
• Commercial awareness and sound finance knowledge
• Excellent communication skills, with the ability to explain financial information clearly to non-finance stakeholders
• Confidence to build relationships, influence and positively challenge stakeholders where required
• Ability to manage competing priorities and meet deadlines during budgeting, forecasting and reporting cycles
• Strong interpersonal skills and the ability to build effective working relationships across an organisation
• Experience using budgeting, planning or finance systems would be advantageous

 
 
Benefits
 

• 25 days annual leave, plus bank holidays and additional winter closure days
• Flexible working arrangements to support a healthy work-life balance
• Enhanced parental leave provisions
• Employee Assistance Programme providing free and confidential support on personal and work-related matters
• Optional private medical insurance
• Season ticket loan
• Cycle to Work scheme

 
About You
 
You will enjoy working closely with stakeholders, asking questions, challenging assumptions and turning financial information into meaningful insight. You will be naturally curious, comfortable operating independently and motivated by the opportunity to support strategic decision-making. We're particularly interested in individuals who are proactive, eager to learn and genuinely motivated by the opportunity to contribute within the higher education sector.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Corporate Partnerships Officer

Location:London (Hybrid, with1 day per week in the office on Monday)
Salary:£28,000 - £30,000per annum, commensurate with experience
Hours:Full-time, 35 hours per week
Travel:Occasional UK travel and some evening and weekend commitments

Help build partnerships that make a global difference

We are seeking a highly organised and relationship-focused professional to join an international charity that supports a global workforce often operating far from home and their support networks. Through practical assistance, advocacy, emergency response and wellbeing services, the organisation makes a tangible difference to lives across more than 50 countries.

This is an excellent opportunity for someone looking to develop a career in fundraising, partnerships or account management. Working within a successful corporate fundraising team, you will help deliver excellent supporter experiences, manage a portfolio of corporate donors, and provide vital administration and stewardship support that underpins long-term partnership success.

Why this role?
In this position, you will:

• Manage relationships with a portfolio of corporate supporters, providing excellent stewardship and account management.
• Act as a first point of contact for enquiries and coordinate timely follow-up actions.
• Lead on invoice administration, liaising with finance colleagues and supporting payment collection.
• Coordinate acknowledgements, supporter communications and stewardship activities.
• Maintain accurate records and ensure CRM systems remain the single source of truth.
• Support prospect research, reporting, presentations and partnership development activity.
• Help coordinate meetings, events and networking opportunities, ensuring actions are delivered effectively.
• Work across teams to improve processes, remove barriers and support smooth internal collaboration.

What we're looking for
We are interested in speaking with candidates who can demonstrate:

• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• Excellent attention to detail and a commitment to delivering high-quality work.
• Experience in administration, customer service, fundraising support, account management or relationship management.
• Strong written and verbal communication skills, with confidence engaging a range of stakeholders.
• Good judgement and the ability to identify when matters should be escalated.
• A proactive, solutions-focused approach and willingness to learn.
• Confidence working with databases, CRM systems and Microsoft Office applications.
• An interest in fundraising, partnerships or supporter engagement.
• The ability to build positive working relationships and navigate competing priorities effectively.

Experience of fundraising or supporter stewardship would be beneficial but is not essential. We welcome applications from candidates early in their career, including recent graduates who can demonstrate the skills and qualities needed to succeed.

Benefits

• 25 days annual leave plus public holidays
• 7% employer pension contribution
• Life assurance (3x salary)
• Employee Assistance Programme
• Retail discount vouchers
• Cycle to work scheme
• Free eye tests
• Access to learning and development opportunities

Join a values-led organisation

This organisation is committed to being pioneering, inclusive, collaborative, accountable and caring. We welcome applications from individuals with diverse backgrounds and experiences who are motivated by the opportunity to support meaningful global impact through excellent relationship management, stewardship and partnership support.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Do you want a role that makes a difference? Do you know how to turn high-value opportunities into long-term partnerships and income?

Can you maximise local fundraising potential and create lasting impact across, East London and Essex.

Every 3 minutes, someone in the UK dies from heart and circulatory disease. It can affect anyone. At the British Heart Foundation, we fund the research that helps change this - and as our Fundraising Manager – every relationship you build will help more people live healthier, longer lives. 

About you

We're looking for a talented person to join our team from the private, public or third sector, who can demonstrate:

• Knowledge and experience of building relationships with a variety of diverse audiences- from individuals to senior corporate leaders - to achieve financial targets.
• Excellent communication skills (written and verbal) with the ability to motivate and inspire supporters.
• The ability to effectively manage multiple and competing priorities to meet deadlines.
• Excellent organisational skills with firm understanding of KPIs, targets, budgeting, and risk mitigation plans.
• Curious and data driven to provide insight and analysis to identify and nurture opportunities.
• Creative thinker with exceptional problem-solving skills.

About the role

Across your geographic area of East London & Essex :

• Identify, develop, and steward supporter relationships with businesses, fundraising groups, and high value prospects.
• Understand supporter motivations, identifying opportunities across the Charity that inspire and engage, enabling them to achieve their fundraising goals and reach their potential.
• Identify and steward corporate prospects using a pipeline process resulting in applying for and converting opportunities.
• Be proactive within your area to identify opportunities for fundraising and raise awareness of the Charity.
• Manage supporters effectively using our CRM system (OneCRM) to provide excellent stewardship.
• Meet agreed financial targets, provide monthly financial progress reports, and put mitigation plans in place for any shortfall.
• Promote BHF’s activities and campaigns to raise awareness and drive income.

You'll be working in a region bursting with potential, offering the chance to forge new corporate partnerships that can be built and nurtured to drive income and impact. 

Why join us? 

Working at the British Heart Foundation is more than a job — it’s being part of a shared mission to save and improve lives. 
You’ll have the opportunity to: 

• Contribute directly to life-saving research and national impact 
• Access organisation-wide expertise and resources to help grow your region 
• Work in varied fast-paced role, where no two days are same
• Be part of an inclusive, collaborative, values-led team 
• Grow your career while making a meaningful difference

We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
 
To hear from our people, check out Belonging at BHF.

Working arrangements

This is a field-based role covering East London & Essex.

You'll need to live in (or within easy commuting distance which is defined as 1 hour from) East London region, or be able to relocate to this region.
 
You must have a full UK driving licence at the time of application with access to your own vehicle.
 
There will be a requirement for flexible out of hours working to support occasional evening and weekend activity. You will be compensated for this with time off in lieu.
 
Benefits and development 

We offer our staff generous benefits, such as:

• 30 days annual leave plus bank holidays.
• Private medical insurance, dental health cover, and money towards gym membership.
• Pension scheme with employer contribution up to 10%.
• Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
• Life assurance.
• Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.

To find out more about our benefits you can download the Benefits document at the bottom of this page or check out ourBenefitsand Development pages. 
 
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
 
Interview process
The interview process will consist of two stages. First stage interviews are planned for the 25 & 26 Aug 2026 . For those successful, there will be second stage interviews are planned for the 01 Sep 2026 

Position

MSF UK is looking for a Press Officer to focus on it's proactive, strategic media coverage. We're looking for someone who is collaborative, innovative and has plenty of connections in the industry - be that regional, national or international media, trade or political press, podcasts or documentaries.

Hours: Full-Time (37.5 hours per week) Mon - Fri

Duration: Permanent

Location: London – hybrid, 2 days per week London Office (including Wednesdays)

Salary: £41,902.62 - £51,214.32 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

• The main purpose of this role is to proactively seek coverage of MSF / create news about MSF.
• This role is about creating opportunities for impactful coverage and setting up good relationships externally. 
• To raise awareness of the work and priorities of MSF with core target audiences via coverage in UK and international radio, podcasts, TV, print, online and documentaries. 
• Maintain relationships with international colleagues e.g. the International Office (IO), Communication Advisors, other press officers in key hubs globally as well as field communications teams. 
• While the majority of your time will be spent gaining proactive coverage, there’s also an expectation that you will help with incoming enquiries or offer to assist the News team if it’s busy - under instruction from the Head of Media or Senior Press Officers. 
• You will be part of an on-call / out of hours rota, including evenings and weekends, for which you will accumulate TOIL. 

Knowledge, Skills and Experience:

• Demonstrable experience in press office work, TV production or international journalism, 
• including substantial understanding of, and contacts in, UK media. 
• Experience in pitching stories and features to print, radio, TV, podcast and online. 
• Good knowledge of world affairs and a demonstrable understanding of and commitment to humanitarian issues. 
• Ability to work to tight deadlines, handle content of a sensitive nature, and be a team player.
• Project management skills. 
• Industry contacts preferred.
• Experience of international development/humanitarian relief preferable. 
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite.The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer. 

The role

We are looking for a Programme Coordinator to join our dedicated Beeing Together team. This is a role focused on delivering high-quality, engaging, and trauma-informed support directly with young people, while contributing to the wider development of the project.

You will build trusted relationships with separated and age-disputed young people, deliver group activities and one-to-one support, and work alongside partners to create opportunities that help young people achieve their goals. You will also contribute to youth voice, partnership working, and the ongoing learning and development of the project.

In practice, this means you might spend part of your week delivering group activities such as English conversation groups, life skills sessions, creative activities, sports, or community-based opportunities, and the rest providing individual support, coordinating delivery, building relationships with partners, and supporting project development.

 

Key responsibilities

• Develop trusted relationships with separated and age-disputed young people, providing consistent, strengths-based support that recognises their experiences and aspirations.
• Plan and deliver engaging group sessions and one-to-one support using youth work principles, trauma-informed approaches, and inclusive practice.
• Work with young people to identify goals, overcome barriers, build confidence, and access opportunities that support their wellbeing and independence.
• Ensure young people are actively involved in shaping, evaluating, and influencing the project through co-production and participation approaches.
• Develop positive working relationships with referral agencies, statutory services, voluntary organisations, accommodation providers, and other key stakeholders.
• Work with partners and stakeholders to raise awareness of the project and support referrals and engagement from young people.
• Support the Beeing Insight Network by sharing learning, contributing to discussions, and helping improve support for separated and age-disputed young people across Greater Manchester.
• Ensure all activities are delivered safely and that safeguarding responsibilities are embedded throughout all aspects of the project.
• Maintain accurate records, monitor progress, and contribute to evaluation and reporting using GMYN’s project management systems.
• Support planning, administration, communications, budgeting, and reporting to ensure effective delivery of the project.
• Engage in reflective practice and use feedback, insight, and learning to continuously improve support for young people.

Person specification

We welcome applications from people of all backgrounds and experiences. We recognise that everyone brings unique strengths, perspectives, and insight.

If you believe you can thrive in this role and align with our values, we encourage you to apply, even if your experience doesn’t match every requirement.

• Experience of working with separated, age-disputed, care-experienced, or other vulnerable young people.
• Experience of delivering youth work, activities, or projects with young people.
• Understanding of the experiences and challenges faced by separated and age-disputed young people, including the UK asylum and social care systems.
• Experience of building and maintaining effective partnerships with organisations and professionals.
• Understanding of youth work principles and trauma-informed approaches.
• Experience of planning, coordinating, monitoring, and evaluating projects or activities.
• Commitment to safeguarding young people and vulnerable adults.
• Commitment to inclusion, accessibility, and youth voice.
• Ability to communicate effectively with young people and professionals from a range of backgrounds.
• Ability to reflect on practice and demonstrate learning in line with organisational values.

Please see attached pack for further information about GMYN and the role. 

Lead change. Shape policy. Amplify the voices of bereaved families.

Child Bereavement UK is looking for an accomplished Head of Policy & Research to lead our evidence and policy agenda at a pivotal time for the charity.

You'll bring a strong track record of leading policy and research activity, developing influential partnerships, and translating evidence into meaningful change. With an established understanding of the policy landscape and the credibility to engage senior stakeholders across health, social care, government and the voluntary sector, you'll play a key role in shaping policy and practice for bereaved families across the UK.

You'll lead our research programme, develop evidence-based positions, build strategic partnerships, and ensure the experiences of bereaved children, young people and parents bereaved of a baby or child are reflected in policy and practice across the UK.

We're looking for someone who:

• Has experience and established networks in policy and research.
• Can translate complex evidence into compelling recommendations for change.
• Is an exceptional relationship-builder, communicator and strategic thinker.
• Is passionate about improving outcomes for bereaved children, young people and parents.

This is a rare opportunity to shape national conversations, influence decision-makers and ensure lived experience is at the heart of policy and practice.

Please note, the role will involve regular travel to London based conferences, events and network meetings as required, plus occasional travel to team meetings in Birmingham.

Join us and help create lasting change for bereaved families across the UK.

Permanent with funding position

Sessional Contract

Greater Manchester

£14.34 per hour

To deliver the Missing From Home Return Interview Service, the Successful applicant will work within a multi-disciplinary approach in response to children missing from care. Ensuring that children and young people who are at risk of or are missing, are kept safe and supported to reduce or prevent missing episodes.

Benefits include but not limited to:

-Enhanced maternity/paternity leave

-We match up to 8% pension

-Free counselling service

-Opportunities to develop and widen your skills

-2 days of paid volunteering time per annum to support another part of the organisation

About us:The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

Our Youth Impact domain creates impact for children and young people. With highly skilled and experienced staff working across England and Wales, we provide direct support to children, young people, parents and carers, as well as conduct research and influence Government to make changes. We also provide training for professionals. Our value driven team change the lives of children in this country for the better - and with your help and expertise, tomorrow we can support even more.

Key skills

-To complete Missing from Care Return Interviews with children and young people.

-Assess needs and risk, providing short term support

-Take specific responsibility for direct work with referred children and young people and manage own caseload

-To co-work interventions with colleagues from the multi-disciplinary team and those in other agencies

-To ensure all safeguarding procedures are followed and supervised appropriately

-To work with children and your people to enable them to have a voice and influence in our work.

Experience

-Experience of working directly with vulnerable children particularly Who are missing and in care of local authorities

-Substantial experience of undertaking assessments of need and risk and planning interventions.

Closing date: Midnight on 27th August 2026

Interviews: Interview date yet to be confirmed

The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 5 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.

In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters

IN1

A Girlguiding Service Designer will to help us deliver impactful and user-centred services for Girlguiding’s members. Your focus will start with our volunteers, but there is a range of design opportunities within our girl experience too. You will play a key role in transforming our services, ensuring they meet the differing needs of our user types while aligning with organisational goals. We would love to hear from you if you have experience of working within a multidisciplinary environment, a strong understanding of design-thinking principles, and a proven track record of delivering end-to-end service design.

Design role at Girlguiding

Girlguiding is proud to be inspired and guided by girls. Now, as part of our transformation programme, we are developing a way of working and a culture that enables human-centred design to become more recognised and routine in our work.

This is an ambitious programme that is fully supported and funded by our Executive Team and Board of Trustees, providing a great opportunity to work with both our leadership and culture spaces, as we increase impact and girl experience.  

We're excited to find a new team member to support this foundational work. We are looking for people who have experience, but also the enthusiasm to get alongside us as we continue to create the right conditions for design to thrive.

TRUSTS AND FOUNDATIONS MANAGER

Job Description & Person Specification

JOB TITLE:Trusts and Foundations Manager

SALARY:£35,000 per annum

HOURS:Full time - 37.5 hours, Part time – 22.5 hours

RESPONSIBLE TO:Charity Chief Executive

ACCOUNTABLE TO:Director of Fundraising

LOCATION:Hybrid working

WHO WE ARE

University Hospitals Birmingham Charity consists of four hospital charities supporting some of the busiest hospitals in Birmingham – Queen Elizabeth Hospital Birmingham, Heartlands Hospital, Good Hope Hospital and Solihull Hospital.

Being in hospital can be really tough physically and emotionally. This is why our hospital charities do as much as they can to help patients and their families feel as supported as possible during their treatment.

Each hospital charity provides the added extras that are "over and above" what the NHS can fund as standard. This includes life-saving equipment, state-of-the-art facilities, training and research, as well as free accommodation and patient comforts.

Across UHB Charity we are currently raising funds for a Total Body PET CT Scanner as well as our Children's and Newborn Appeals and Home from Home accommodation for civilians and military personnel, to name just a few.

As a Trusts and Foundations Manager you will help us raise much needed funds that will make a real difference to our patients and their families.

ABOUT THE ROLE

The Trusts & Foundations Manager role is a hybrid position for University Hospitals Birmingham Charity, which is the official charity of Good Hope Hospital, Heartlands Hospital, Queen Elizabeth Hospital Birmingham and Solihull Hospital and Community Services.

The Trusts & Foundations Manager will work closely with other members of the hospital charity, providing support to the fundraising team and the Charity overall.

Working as part of a team, the person in this role will have specific responsibility for researching and applying to grant-making trusts and foundations and identifying where the work of the charity meets the application criteria. 

They will write or complete applications and build relationships with existing and potential funders. They will also be responsible for managing members of the team who are currently applying to Trusts and Foundations and supporting them with their applications. The Manager is also responsible for the Trusts and Foundations database and building on this. 

This role would suit an experienced fundraiser looking to move into a management role, or a Fundraising Manager looking for an exciting opportunity at a hospital charity.

MAIN DUTIES

PRINCIPAL DUTIES

• Research trusts, foundations, and grant funding bodies to identify those where the application criteria match elements of the work of University Hospitals Birmingham (UHB) Charity.
• Prepare, write and submit a portfolio of persuasive Grant & Trust applications.
• Research and collate information and/or data required to make applications to trusts, foundations, and grant funding bodies, providing them with compelling cases of support.
• Establish and manage long term, effective and profitable relationships with existing and prospective funders by providing excellent donor and supporter care.
• Increase the pool of potential funders by using Trusts and Foundations sector knowledge and scoping of the funding landscape to identify new trust funders and increase opportunities for generating new income.
• Maintain and develop efficient ways of keeping trusts, foundations and grant funding bodies updated on the work of UHB Charity and the difference their support makes, to develop and maintain relationships and maximise short- and long-term support.
• Support the wider fundraising team with smaller grant applications and offer regular opportunities for them to apply to specific funders.
• Work to financial targets and undertake research as directed/agreed by the Director of Fundraising.
• Provide the Director of Fundraising with regular updates and monthly progress reports.
• Monitor application deadlines, submissions, acceptances/refusals, income received and ensure all information is updated accurately on the database.
• Inspire and motivate funders through the creation and delivery of regular communications, presentations and tours of the Hospital.
• Work with the Communications Team to obtain patient and family case studies and stories for use in Trust applications and impact reports.

COMMUNICATION 

• Relaying accurate and timely information to the fundraising team, the Charity Chief Executive and Charity Trustees on a regular basis. Communicating with clinical and non-clinical staff within the hospital. Communicating with donors and fundraisers.
• Dealing with enquiries from the general public, disseminating information and ensuring that the appropriate action is taken, whilst maintaining the Charity’s policies and procedures.

PROFESSIONAL RESPONSIBILITIES

• Ability to present oneself in a professional manner as a representative of the hospital and the charity.
• To maintain confidentiality in all aspects of duty, including fundraiser and donor data.
• To maintain an accurate effective database, recording essential information and providing statistical data in accordance with guidelines and policy using Raiser's Edge, Microsoft Office, Word and Access.

MISCELLANEOUS

• To represent the Charity in a variety of different contexts and to a variety of different audiences.
• To ensure that a positive image of the hospital and the Charity is projected at all times
• To hold a flexible approach to working hours (the role will require the post holder to work evenings and weekends as necessary)
• To hold a flexible approach to work when asked to take on other fundraising or admin duties when the team needs to cover holidays, or at times of workload pressure
• To adopt a supportive and collegiate approach when working with the fundraising team and other colleagues within the hospital

The Trusts and Foundations Manager will also carry out other projects and duties as directed by the Head of Fundraising, Director of Fundraising and Charity Chief Executive.

NOTES:

This is not intended to be an exhaustive list of responsibilities but more an outline framework against which the post holder will be given flexibility to define the detail. Any changes will be the subject of consultation with the post holder.

All employees must adhere to and perpetuate Charity Policies and Procedures relating to:

• Health and Safety
• No Smoking at Work
• Equal Opportunities in Employment, including responsibilities under the Disability Discrimination Act.

Your attention is drawn to the confidential nature of information collected within the NHS. The unauthorised use or disclosure of patient or other personal information is a dismissible offence and in the case of computerised information could result in a prosecution for an offence or action for civil damages under the Data Protection Act 1984.

Please note that employees are employed directly by the Charity and not the NHS.

Employees of the Charity are eligible to join a defined contribution pension scheme, to which the Charity will contribute 8% of an employee’s annual salary in addition to employee contributions.

Employees of the Charity are eligible for enhanced maternity and sickness pay.

Employees of the Charity receive 27 days holiday per year, plus Bank Holidays.

SKILLS/KNOWLEDGE

Essential

• Excellent written skills with first class spelling
• Use of Microsoft Office including Word, Excel, Access, Outlook, Powerpoint along with other software packages
• Ability to match communication style with the varying needs of supporters
• Ability to work independently and under pressure, prioritising work to meet deadlines
• Ability to deal with heavy, unpredictable workloads
• Ability to recognise and reward people’s contributions
• Ability to work flexibly to meet the needs of the charity
• Problem solving
• Record keeping
• Non-judgemental attitude
• Accepts responsibility for own decisions
• Ability to represent the Charity at events and functions
• Good interpersonal skills and ability to influence people at all levels
• Understanding and respect for the importance of patient confidentiality
• GCSE English Language or equivalent
• GCSE Mathematics or equivalent

Desirable

• Educated to degree level or equivalent
• Qualification in trusts and foundations fundraising, creative writing or marketing
• Membership of the Institute of Fundraising

EXPERIENCE:

Essential

• Experience of exceeding/achieving targets in an income generation environment linked to Trusts and Foundations.
• Considerable previous experience in Trusts and Foundations fundraising and/or general fundraising gained in a charitable environment
• Demonstrable success of securing significant income and of achieving challenging financial targets
• Knowledge/experience of fundraising in a health-related field
• Experience of working with senior staff at Board/Trustee level
• Experience of developing new donor/sales relationships
• Experience in the charitable sector

Desirable

• Raiser's Edge donor database experience
• Experience in the hospital charity sector
• Experience of working and consulting with patients and/or medical staff
• Understanding of the NHS and wider health and patient issues

ADDITIONAL INFO

Essential

• A team player with a flexible approach
• Available to work out of hours if required.

Desirable

• Car driver with a clean licence

About us

National Energy Action (NEA) is the national fuel poverty charity. We have worked across England, Wales, and Northern Ireland for over 40 years, to ensure that everyone can afford to live in a warm, healthy home. 

Millions of households across the UK still face high energy bills, low incomes and poor energy efficiency. We work with frontline practitioners, companies, regulators and governments to support vulnerable clients, raise awareness and achieve enduring change. Our work tackles these challenges head-on, delivering practical support, influencing policy and improving lives.

Our values guide how we work every day — we make things happen, we put people first and we lead the way. These values come to life through our behaviours, including pulling together, owning the outcome and supporting one another.

Our teams are friendly, knowledgeable and passionate about what we do. We offer a supportive, rewarding workplace where you can build a meaningful career while making a real difference every day.

The Role

We are looking for a motivated and detail-focused Finance Officer to join our Support Services Directorate. You will play a key role in maintaining NEA’s financial systems, supporting accurate reporting and ensuring the organisation has the strong financial foundations needed to deliver its mission. 

This role offers an excellent opportunity to contribute to a respected national charity while developing your finance career in a supportive and collaborative environment.

What you’ll be doing

· Maintain accurate and up‑to‑date accounting records

· Process and review financial transactions, including invoices, journals and payments

· Support statutory compliance across areas such as PAYE, NI, VAT and Gift Aid

· Assist with monthly management accounts, reconciliations and annual financial statements

· Provide clear, accessible financial information to colleagues across NEA

· Contribute to improvements in financial systems, processes and controls

· Provide cover and support across the Finance Team when required

· Carry out general financial administrative tasks

Your work will directly support NEA's ability to operate effectively, meet statutory requirements and deliver high-quality services to households experiencing fuel poverty.

What you will need to succeed

You will bring:

· A minimum qualification of AAT Level 3

· Knowledge and experience of financial accounting software, Sage Payroll 50 or equivalent Payroll systems, and Microsoft Excel

· Experience of VAT, PAYE, NI and pension information/returns

· Strong organisational skills and the ability to work to strict deadlines

· The ability to communicate financial information clearly to non‑finance colleagues

· A commitment to professional development and NEA’s mission to end fuel poverty

Desirable:

· Knowledge of charity finance

· Understanding of fuel poverty and its impacts

· Experience within a support services environment

This is a hybrid role based at NEA’s Newcastle office, with a minimum of one day per week on site. 

Hybrid and home working are subject to necessary H&S and GDPR compliance checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK. 

What we offer

· £32,062 to £36,983 per annum (Levels 5-6, Points 18 – 25). New appointments will usually begin at the starting point of the scale. 

· 11½% non-contributory pension.

· 25 days annual leave plus 3 additional days between Christmas and New Year when our offices are closed.

· All public holidays.

· Flexible working arrangements including hybrid working.

· Enhanced family friendly payments.

· Employee Assistance Programme.

· Employee benefits platform.

Closing date:  12:00 noon – Monday 17 August 2026.

Interviews: Thursday 27 August 2026.

Please note that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

Please note CVs will not be accepted as part of the application process.  No recruitment agency or advertising enquiries, please.

NEA is an equal opportunities employer. We welcome applications from all people with the necessary skills and experience. Charity Registration No. 290511.  Company Registration No:  01853927

Only shortlisted candidates selected for interview will be notified of the confirmed time and location of interview.