Supporter engagement manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
As our Advice Session Supervision, you will play a pivotal role in leading and managing the delivery of advice services across both office-based and community outreach settings.
You will supervise, support, and develop a team of employed advisers, volunteers, and supervisors—ensuring our services are of the highest quality and delivered in line with Citizens Advice standards.
This includes oversight of advice sessions, project coordination, case checking, and ensuring team members are up to date with training and development.
This is a key leadership role requiring strong people management skills, sound advice knowledge, and the ability to motivate and empower others. You will demonstrate a deep commitment to the aims and principles of the Citizens Advice service, with a passion for achieving the best outcomes for our clients.
To succeed in this role, you will be:
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Resilient and calm under pressure
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A strong communicator and confident decision-maker
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Flexible and proactive in a fast-paced and evolving environment
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Organised, responsive, and capable of leading others through change
You’ll also bring experience of delivering advice and working with diverse client groups.
The role will involve regular travel between our central office and community venues across the City of Doncaster, so flexibility and a willingness to work in various locations is essential.
Role profile
Team Leadership & Line Management
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Supervise and support a team of advisers and volunteers in order to provide high quality accurate advice to service users and partners
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Conduct regular supervision, appraisals, and performance reviews.
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Support with recruitment, induction, and development for advisers and supervisors.
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Promote a culture of collaboration, learning, and inclusion.
Service Delivery Oversight
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Ensure smooth delivery of generalist and specialist advice services across all channels (in-person, phone, online, outreach).
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Monitor session flow and respond to operational pressures and safeguarding issues.
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Manage rota planning and resource allocation in response to demand.
Quality & Compliance
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Oversee quality assurance and ensure advice meets Citizens Advice standards.
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Conduct case checks, Independent file reviews, and support remedial action where needed.
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Promote continuous improvement and respond to client feedback or complaints.
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Ensure supervisors, advisers and volunteers complete tasks and remedial action in a timely manner.
Technical Support & Guidance
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Act as a point of escalation for complex advice queries from supervisors, advisers and volunteers
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Ensure technical knowledge is shared and updated across the team.
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Contribute to internal training and CPD activities.
Training & Development
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Ensure all supervisors, advisers, and volunteers are up to date with mandatory and role-specific training.
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Monitor attendance at refresher events and promote a learning culture.
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Liaise with internal trainers to coordinate support and capacity building across teams.
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Ensure own training and professional development is kept up to date in line with role requirements.
Service Development & Data Monitoring
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Use data, KPIs and trends to inform improvements and plan service delivery.
Support the development and implementation of new projects and funding bids. -
Engage with partners and stakeholders to extend service reach and impact.
Research and campaigns
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Assist with research and campaigns by providing information on clients' circumstances and current issues faced
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Provide statistical information on the number of clients and nature of cases and provide regular reports to management.
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Monitor service provision to ensure that it reaches the widest possible client group.
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Alert other staff to local and national issues and campaigns.
Person specification
Essential:
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At least 1 years’ experience supervising advice services or managing advice teams.
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Sound understanding of regulated advice delivery (e.g., debt, benefits, housing).
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Proven ability to manage people and deliver operational leadership.
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Experience conducting case checks and applying Citizens Advice quality standards.
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Strong interpersonal and problem-solving skills..
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Have access to a vehicle and be willing to travel to locations across Doncaster
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An understanding of local and national issues that may affect those accessing the service provision
Desirable:
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Experience of building relationships with partners and external organisations
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Experience of working within a community setting
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Proven experience of working towards and achieving targets and running funded projects
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Experience of providing advice
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Familiarity with Citizens Advice systems and service models.
In accordance with Citizens Advice national policy we may require the successful candidate to be screened by the DBS. However, a criminal record will not necessarily be a bar to your being able to take up the job.
Terms and conditions
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Full time salary £28,000 - £31,700 per annum depending on experience
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Hours - 37 hours per week with some requirement for out of usual office hours remote supervision
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A full-time post holder will be entitled to 28 days which are inclusive of the 8 normal bank holidays and 4 associated days.
What we give our staff
We’re proud to be a National Living Wage employer, committed to ensuring all our staff are paid fairly and competitively.
At Citizens Advice Doncaster Borough, we value our people and offer a comprehensive benefits package to support your health, wellbeing, and professional growth. This includes:
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Access to the Cycle to Work scheme, promoting healthy, sustainable travel
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Membership of the Westfield Health Cash Plan, providing money back on everyday healthcare costs such as optical, dental, and physiotherapy
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A tailored induction and ongoing training, with opportunities for continuous professional development
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A collaborative, supportive team environment with regular peer support and knowledge sharing
The option to join our pension scheme through NEST, including employer contributions to support your financial future
Join us and be part of a friendly, purpose-driven team making a real difference in people’s lives across Doncaster.
Our values
We’re inventive. We’re not afraid of trying new things and learn by getting things wrong. We question every idea to make it better and we change when things aren’t working.
We’re generous. We work together, sharing knowledge and experience to solve problems. We tell it like it is and respect everyone.
We’re responsible. We do what we say we’ll do and keep our promises. We remember that we work for a charity and use our resources effectively.
3 things you should know about us
1. We’re local and we’re national. We have 6 national offices and offer direct support to people in around 300 independent local Citizens Advice services across England and Wales.
2. We’re here for everyone. Our advice helps people solve problems and our advocacy helps fix problems in society. Whatever the problem, we won’t turn people away.
3. We’re listened to - and we make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.
How Citizens Advice Doncaster Borough works
We are an independent charity governed by our trustee board, and operating from 3 main offices, plus outreaches, across the borough of Doncaster. Our Chief Executive is James Woods.
We are a forward-looking and expanding organisation with a team of paid and volunteer advisers and admin staff. Our team works across all our offices to deliver high quality generalist advice and casework in debt and benefits – and clients have access to our services through drop-in, appointment, telephone, email and web chat.
We are committed to Citizens Advice aims, principles and policies and equality and diversity standards are embedded throughout our organisation. It is essential that all our clients have an equal opportunity to access our services and all our staff work hard to put this into practice.
Overview of Citizens Advice
The Citizens Advice service is made up of Citizens Advice - the national charity - and a network of around 300 local Citizens Advice members.
This role sits our network of independent charities, delivering services from
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over 600 local Citizens Advice outlets
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over 1,800 community centres, GPs’ surgeries and prisons
They do this with:
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6,500 local staff
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over 23,000 trained volunteers
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Practitioner Psychologist
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Practitioner Psychologist
Location: Based in Croydon. Unfortunately this service does not have step free access.
Salary: £60,000 (Full Time Equivalent)
NHS Equivalent Band: 8A
Shift Pattern: 22.5 hours per week, Monday to Friday working between 09:00 - 17:00, although some flexibility may be required at times with service needs. Working days can be agreed upon next stages of the interview process.
About the Role
We're looking for an experienced Registered Practitioner Psychologist with a background in clinical psychology to join our team in Croydon. The service offers a psychologically informed environment across four sites, providing low to high support forensic mental health services to our residents with forensic mental health needs, complex conditions, and dual diagnosis.
In this role, you will drive the delivery of evidence based psychological assessments and interventions aimed at the rehabilitation and reintegration of our residents into the communities. This is a creative, evolving, and impactful role which works closely with our Group Psychological Lead and wider teams to provide support to staff and at times residents to support in providing a streamlined and psychologically informed service.
Key Responsibilities Include:
- Provide advice, guidance, and support to the team with supporting our residents to overcome personal challenges and create a supportive environment
- Advise and streamline best practices, and enhance the overall skills and expertise of the team to deliver high quality care and support
- Provide clinical supervision to the team
- Provide highly specialised psychological assessments for our residents with mental health and complex needs
- Exercise full clinical responsibility for residents psychological care as a care coordinator within a multidisciplinary team
- Formulate and implement plans for various therapy routes and management of assessing mental health conditions based upon appropriate conceptual frameworks and evidence-based practices
About You
We're looking for someone who is a self-starter, able to proactively encourage, take leadership and ownership for creating a psychologically informed environment. You will be able to communicate highly complex and sensitive information effectively within the organisation and with external partners, collaborating with external stakeholders regularly in a multidisciplinary approach. You will be able to utilise your own expertise and support in empowering the wider team to enhance their skills to deliver a service which is supportive, safe, and in line with best practice for the organisation and external regulatory bodies.
- HCPC Registration is essential
- Post-graduate doctoral level training as a Registered Practitioner Psychologist including models of psychopathology, clinical psychometrics, and neuropsychology, two or more distinct psychological therapies and lifespan developmental psychology
- Previous experience working as a qualified clinical and/or forensic psychologist, including working with people with complex backgrounds/needs and a good understanding of the sector we run our services in
- Ability to teach, train, consult, and deliver clinical supervision
- Understanding of criminology, psychology, and behavioural patterns, and how they link to different behaviours and engagement
- Ability to understand and apply safeguarding protocols as they arise
- Ability and willingness to show flexibility in working patterns, responding to the needs of the service and residents
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.
Ladywood Community Lead
Salary £27,583 per annum pro rata
21 hours per week (flexible)
25 days annual leave pro rata + contributory pension scheme
Birmingham Settlement is seeking an enthusiastic and community-minded individual to join our Neighbourhood Network Scheme team as Community Lead. Working as part of the NNS team, you will be on the ground in Ladywood mapping local assets, building partnerships, identifying gaps in provision, and championing co-production and citizen voice. You will directly support Birmingham City Council's prevention-first approach to adult social care. Your focus will be on adults aged 18-49 living with long-term disabilities, ensuring they can access community-based support and lead happy, healthy and independent lives.
Alongside this, you will support local organisations through small grant applications and the wider capacity-building programme, whilst representing NNS across community events, steering groups and citywide forums, as detailed in the job description.
This is a great opportunity to join a progressive charity making a real difference to people’s lives – see our website.
For an informal conversation about the role, call or email Malwina Chrobakiewicz.
For an application pack visit our website or email us or write to Human Resources, Birmingham Settlement Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH.
Closing date: Tuesday 7th April 2026 at 5pm
Interviews: Tuesday 14th April 2026
Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303
The client requests no contact from agencies or media sales.
Community Fundraising Lead
Full-Time | £28,000 – £33,000 | Hybrid (Southampton HQ + Home) | Charity: Friends of PICU
Make fundraising meaningful – join us and help save lives.
At Friends of PICU, we’re dedicated to supporting the Paediatric Intensive Care Unit at University Hospital Southampton, funding lifesaving equipment, providing family support, and enhancing care for critically ill and injured children. We’re looking for a Community Fundraising Lead to grow our community and events fundraising activities, inspire supporters, and make a lasting impact for families when they need it most.
The Role
As our Community Fundraising Lead, you’ll be the driving force behind our community and event fundraising. You’ll build relationships with existing and new supporters, community groups, and corporate partners developing opportunities to raise income and awareness for Friends of PICU.
Working closely with our Operations Manager, you’ll deliver an annual calendar of exciting fundraising events, from local community challenges to large-scale campaigns, ensuring each activity connects people to our mission and delivers excellent supporter experiences.
This is a full-time role (37.5 hours per week) with hybrid working – based partly at our charity office at University Hospital Southampton and partly from home. Some evening and weekend work, plus travel across Hampshire and neighbouring counties, will be required.
Key Responsibilities:
- Grow community fundraising by engaging with fundraisers, schools, faith groups, clubs, and small businesses.
- Build and nurture relationships, delivering exceptional supporter care and stewardship.
- Lead event fundraising – plan, deliver, and evaluate an annual calendar of fundraising events.
- Create inspiring fundraising materials and digital content.
- Promote events through social media and the website with engaging storytelling.
- Support corporate engagement and develop partnerships.
- Manage data, CRM records, and ensure accurate banking and reporting.
- Meet fundraising targets and contribute to budgets and reports.
- Represent Friends of PICU at community events and presentations.
- Support grant applications with evidence and stories from fundraising activities.
- Collaborate across the team, supporting operations, volunteers, and event logistics.
About You
You’re enthusiastic, confident, and driven by the difference your work makes. You’ll thrive in a busy, people-focused environment, balancing creativity with organisation. You’ll bring initiative, positivity, and a “can do” attitude to everything you do.
Essential Skills and Experience:
- Excellent relationship-building and interpersonal skills.
- Confident in public speaking, networking, and representing a charity professionally.
- Strong written and verbal communication skills.
- Organised, able to manage multiple projects and deadlines effectively.
- Experience using Microsoft Office and social media platforms.
- Understanding of fundraising principles, legislation, and GDPR.
- Ability to work flexibly, including evenings/weekends, and travel locally (car and full UK driving licence required).
- Self-motivated, proactive, and comfortable working both independently and as part of a small team.
- Committed to equality, inclusion, and the values of Friends of PICU.
Desirable:
- Experience of managing fundraising events within a charitable organisation.
- Experience in event management and volunteer coordination.
- Knowledge of charity sector practices and Gift Aid processes.
- Experience using CRM databases.
Competencies:
- Relating and Networking: Builds positive relationships with supporters and colleagues, using empathy and humour appropriately.
- Persuading and Influencing: Inspires others, negotiates effectively, and promotes ideas with confidence.
- Delivering Results: Focuses on quality, productivity, and supporter satisfaction, consistently achieving goals.
- Creating and Innovating: Develops new ideas and approaches, driving improvements and change.
- Entrepreneurial Thinking: Adapts to new challenges and opportunities with creativity and commercial awareness.
- Coping with Pressure: Maintains professionalism and positivity under pressure, learning from feedback.
What You’ll Get:
- Salary range: £28,000 – £33,000 per annum, depending on experience.
- Flexible hybrid working between home and our Southampton base.
- Autonomy to design and lead your own events calendar.
- Support from a small, friendly, and passionate team.
- Real impact: See how your work directly improves care for critically ill and injured children, and their families.
If you’re ready to take the next step in your fundraising career and want to make a genuine difference, we’d love to hear from you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
To navigate the collaboration between BDEF and Adult Social Care (Bristol City Council), making sure that people with lived expertise lead decisions about the services they rely on, guided by the Co‑Production Policy and Disability Equality principles. Please see the attachments for full Job Description and Person Specification, including links to definitions and relevant policies.
Co‑Design and Co‑Production Worker
Hours: 28 hours per week. Must be flexible and be available for occasional work outside of usual work hours.
Salary: £30,229.28 pro rata (depending on successful completion of the Probationary Period). For the hours, this would work out at £24,183.43 annually. Point 7 on BDEF Pay Policy.
Purpose: To navigate the collaboration between BDEF and Adult Social Care (Bristol City Council), making sure that people with lived expertise lead decisions about the services they rely on, guided by the Co‑Production Policy and Disability Equality principles.
Reports to: Director of BDEF.
Based at: Chelsea Room, Easton Community Centre, Kilburn Street, Easton, Bristol, BS5 6AW. However, we support flexible working arrangements and hybrid working as we are committed to supporting our workers to meet their needs. If this is relevant for you, this can be discussed.
Contract: This is a fixed term contract until March 2029.
Access: We are a Disabled people led organisation. This role is for Disabled people to apply for. As such, support to make reasonable adjustments and/or support to apply for Access to Work will be embedded from the start of working with us.
As an organisation, we also use Social Model Identity First language such as ‘Disabled people’ and ‘impairments’ or ‘health conditions’.
We know there are Disabled applicants who will have faced many barriers in developing their careers. When you read the job description and person specification, think about your potential to meet the requirements.
If there are items on the person specification where you feel you don't strictly meet the skills or experience listed but you already have strategies, support, or technology to meet these skills in a way that works for you (or you feel with the right support you could excel at) then please apply.
Co-Design and Co-Production
BDEF’s Director previously supported Bristol City Council Adult Social Care to create a Co‑production Policy. This policy was developed because there was no clear, fair, or consistent way for the Council to involve people with lived experience of using Adult Social Care services.
The policy:
- Is designed through co-production between Disabled people, Carers, Community and Voluntary Sector workers and council officers.
- Clearly defines consultation, engagement, co‑design and co‑production.
- Sets expectations for inclusive, equitable involvement.
- Has been fully adopted and approved by Adult Social Care.
- Is intended to guide all future Adult Social Care work.
Following feedback, Bristol City Council has now contracted BDEF, a Disabled‑people‑led organisation, to take this work forward. This, as part of this contract, role will focus on supporting, embedding and putting the policy into practice, ensuring that people with lived expertise are meaningfully involved in shaping Adult Social Care services.
The role will work closely with people with lived expertise of Adult Social Care services (Disabled people and carers among others), Bristol City Council Adult Social Care officers, community and voluntary organisations and BDEF colleagues. The role holder will work directly with BDEF Director who will offer advice and support.
The main duties can be found in the attached Job Description and Person Specification.
We particularly encourage people with intersectional experiences to get in touch, including but not limited to:
● Disabled people who are Black, Brown or racially minoritised communities.
● Disabled non-binary, trans or gender fluid people.
● Disabled people with lived understanding of refugee or asylum experiences and/or systems (although must now have right to work in UK).
● LGBTQIA+ Disabled people.
● Any other Disabled individuals with lived experience of multiple marginalisations.
Deadline:
Please return the application (in whatever form you choose) by 5pm on Tuesday 24th March 2026.
We will accept applications in the forms of written word, voice recording and/or video if writing an application form isn’t the best format for you. Application packs are also available in accessible formats.
If you would like this application form in any other format or would like to submit your application in a different format, please contact us.
With your CV, please include minimal relevant experience, including volunteering, professional and other. The focus in assessing your application will be based on your answers to the screening questions.
We will not accept applications that appear to be written entirely by generative AI without personal input.
The client requests no contact from agencies or media sales.
Location: Tower Hamlets
Hours: 35 hours per week
Starting Salary: £33,500 (Top Salary Band for this role: £35,000)
Job title: Young Person Intervention Coach: Targeted Intervention Casework and Street Work.
Contract: Permanent, subject to funding
Do you have the values, personal qualities, and experience to support high risk young people who are hard to engage and those involved in harm and affected by exploitation and violence?
Do you have the tenacity, resilience, determination and consistency to identify, disrupt, challenge, and support young people to move out of harm and prevent further involvement in harmful activities. Are you committed to social justice, equity and inclusion?
Do you want to be part of a growing and developing Charity that is ambitious for the young communities that we serve? If yes, then you could be joining our innovative, specialist Intervention Team
Benefits Summary:
- Working in a values-led, award-winning charity with local, national, and international connections.
- 25 annual leave days plus bank holidays per year
- A fair and benchmarked salary with consistent salary reviews and structured career progression pathway with opportunities for senior roles.
- A generous Pension Scheme
- A supportive working culture with Employee Assistance Scheme available 24/7.
- Comprehensive, ongoing training and professional development across fields of targeted intervention, harm reduction, youth development.
- A Referral Bonus Scheme of up to £150
- An Individual training budget (up to £200 pa) for external professional development training once completed first 12 months of employment
- Excellent professional supervision with monthly and quarterly reflective practice sessions.
- Great location near tubes, Spitalfields, Brick Lane, and direct access to Central London.
DBS Requirement: Enhanced DBS
Who we are: Streets of Growth is an award-winning, value-led, outcome-driven charity, working to reduce harm and positively transform the lives of the most vulnerable and at-risk young people in Tower Hamlets East London. We do not wait for young people to walk through our doors, instead we are relentless in reaching out to at risk hard to reach young people across the streets and neighbourhoods. Working to build a relationship of trust, truth, and transformation with each young person, coaching and enabling them to support themselves to change negative lifestyles, move away from violence and harm, stay out of prison, get good jobs, and create a better future for themselves.
The role: As a Young Person Intervention Coach (YIC), you will be responsible for the assessment and implementation of tailored intervention coaching plans for each young person on your caseload. You will work to achieve progression outcomes for each young person that includes reducing mental, physical, and emotional harm and supporting each young person transition to positive, thriving lifestyle both on a one-to-one basis, and in partnership with other individuals and agencies involved in the lives of each young person.
Your purpose is to identify, disrupt, challenge, and support young people to move out of harm and prevent further involvement in harmful activities. This will involve targeted street work, specialised one to one harm reduction and life skills coaching. You will receive specialist training in Streets of Growth emotional regulation skills programming which will underpin your Life-Skills Coaching with each young person.
Who we are looking for: You will have robust frontline experience of working with young people, including experience in engaging, assessing, and delivering interventions designed to support young people to build personal resilience and move away from harm and violence. You will also possess sound risk assessment skills and safeguarding knowledge. A key component of the job role is case management and knowledge of good practice models in harm reduction which underpin Streets of Growth practice, is essential.
To apply: Please submit an up-to-date CV and covering letter of no more than 2 A4 sides which explains how you meet the criteria set out in the person specification.
Closing date for applications: 11:59pm on Sunday 29th March 2026.
Interviews: We will be reviewing applications and conducting interviews on a rolling basis. If shortlisted, there will be a first stage 30-minute informal interview (online) and if selected an in-person formal interview (approx. 50 minutes) at our offices in Aldgate, London E1.
Streets of Growth is committed to diversity in all that it does and strongly encourages applications from every part of the communities we serve. All appointments are made on merit. At Streets of Growth, we would like to encourage applications from people both with and without criminal convictions, however the job offer has to be subject to vetting. The successful candidate will be required to apply for an enhanced criminal record check through the Disclosure and Barring Service (DBS). Due to the nature of the work, you are applying for you are required to disclose any criminal convictions that you have.
No agencies please.
You may also have experience in the following: Youth Intervention Worker, Youth Worker, Young People’s Support Worker, Targeted Youth Worker, Outreach Youth Worker, Street Outreach Worker, Youth Engagement Worker, Youth Violence Intervention Worker, Exploitation Intervention Worker, Harm Reduction Worker, Caseworker (Young People), Youth Case Manager, Youth Mentor, Youth Support Practitioner.
REF-226 981
Are you an experienced operational leader with experience of developing and innovating services which improve client experience for vulnerable adults?
We are looking for someone to join St Mungo’s as Assistant Director of Client Experience. This new post brings together a range of services that deliver added value to our service offer for clients.
From leading the work on client involvement, to developing and delivering learning, training and employment interventions, to providing advice and improving our practice on welfare rights and complex health and wellbeing needs, this role is central to delivering our work to support clients to rebuild their lives.
As Assistant Director of Client Experience, you will work closely with client services and fundraising colleagues, bringing these areas together to ensure we deliver compelling services that enhance our client experience, attract funders, and clearly demonstrate their impact and value.
You will embed a culture of collaboration, strengthening partnerships with different organisations so that, across the system, we work towards providing the services our clients need and that achieve the greatest impact.
In this role you will:
- Oversee client involvement, resident engagement and lived experience apprenticeship schemes.
- Lead the coordination of our volunteers and the assessment of social work student placements.
- Oversee services offering clients learning, training and employment support.
- Lead work that supports clients and colleagues to navigate the welfare system, and to manage complex needs such as health, substance use, palliative care and bereavement.
- Focus on increasing our innovation, testing and learning from different interventions.
About you
We are looking for an experienced operational leader with a background in leading teams delivering services to groups of vulnerable adult clients. You will bring a passion for client involvement and a track record of developing, innovating and strengthening service offers and bringing teams together.
Your leadership will be committed, empowering, accountable, creative and inclusive. You will be an excellent problem solver with strong communication and influencing skills, able to engage colleagues at all levels and build effective partnerships across the sector. You will also have experience of managing budgets and using complex data to inform decisions and improve performance.
Above all, you make things happen. You drive progress efficiently while building engagement and collaboration, ensuring outcomes are delivered and meet the needs of the organisation.
Flexible working
This post is offered on a full time basis (37.5 hours per week), or part time hours can be considered (minimum 22.5 hours per week). We are open to discussions about different working patterns, for example condensed hours.
We support flexible and agile working. This role is London-based, with an expectation of working from our Central Office or one of our services at least 2 days per week to support collaboration, leadership, training and relationship-building. Due to the nature of the role, you will also work across different London and regional services and be expected to spend a significant part of your time our engaging with colleagues and clients in our services.
Our Central Office is currently located in Tower Hill, with a plan to relocate to a new space in Farringdon in summer 2026.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 23 March 2026
We will be holding colleague panels week of 13 April 2026, followed by interviews from 21 April 2026
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this level.
What we offer
Excellent Development and Growth Opportunities
A Diverse and Inclusive Workplace
Great Pay and Other Benefits
Terrence Higgins Trust is looking for an inspiring Head of Philanthropy to lead a bold new chapter in high value fundraising. This is a rare opportunity to shape a best in class philanthropy function, driving transformational gifts that accelerate progress towards ending new HIV transmissions and tackling stigma. You’ll take the helm of our flagship initiatives — including the 2030 Club and the Norman Fowler HIV Fund — while crafting compelling cases for support that connect major donors to the heart of our mission. Working closely with our Chief Executive, trustees and senior leaders, you’ll unlock powerful networks, steward influential relationships and champion an exceptional donor experience that deepens engagement and fuels long term impact.
As a senior leader, you’ll set the strategic direction for high value giving, grow and manage a portfolio of high net worth supporters, and embed a culture of relationship driven fundraising across the organisation. You’ll motivate and develop a talented team, strengthen our pipeline and CRM led insight, and act as a confident external ambassador — elevating our profile with audiences who can help drive real change. If you’re energised by ambitious targets, inspired by mission driven work and ready to build something sector leading, this role offers the platform to make a lasting difference.
The client requests no contact from agencies or media sales.
War on Want challenges the root causes of poverty and injustice. We run impactful campaigns in the UK - and work with partner organisations across the Global South. We are currently relaunching our trade justice campaigning and are looking for an energetic early career campaigner to work on it.
The trade system sits at the heart of the rigged global economy. It perpetuates social, economic and climate injustice. From fossil fuel corporations suing governments in secret courts, to British mining giants violently extracting minerals from countries in the Global South, to upholding neocolonial patterns of economic inequality.
Our re-launched campaign will challenge these secret ‘ISDS’ courts and the dangerous global rush for critical minerals, while championing trade justice.
This is a diverse and challenging role. On a typical day, the successful candidate might be planning a panel discussion, producing social media content, meeting an MP, carrying out research, organising a protest, or coordinating with allied organisations. We are looking for an ambitious self-starter with a passion for social justice.
Take a look at the application pack or get in touch to find out more.
The client requests no contact from agencies or media sales.
Good relationships shape our health and happiness, yet we are taught so little about them. LMK (Let Me Know) is on a mission to change that. We are a young and thriving charity providing education about healthy and unhealthy behaviours so that young people have the knowledge and skills to avoid abuse and thrive in their relationships. We work in schools, community organisations and workplaces across London.
LMK’s Head of Programmes leads, develops and delivers LMKs high quality education programmes for young people and the trusted adults around them, ensuring our programmes are responsive to the changing experiences of young people and the feedback from our programme evaluation. Leading a passionate and talented team of employees and freelance youth workers, this role is an important ambassadorial role for LMK, bringing gravitas and insight from your experience of education provision to evidence LMK’s impact to fellow education professionals, youth workers, funders and the media. Working with the CEO, and our Youth Advisory Board, this role helps shape the strategic direction for LMK.
We’re especially keen to hear from candidates who have:
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Strong understanding of RSHE / relationship education
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Senior leadership experience
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Experience in designing and delivering youth-focused education programmes
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Safeguarding expertise (DSL experience highly desirable)
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The ability to inspire, lead and support a diverse team.
Working from home, but with regular travel around London, so must be based in or near London.
Recruitment Timeline
Vacancy closing date: Sunday, March 22, 2026, 11:30 pm
First round interview date: Wednesday, April 1, 2026
Please see job description for more details.
Our mission is to provide young people with the knowledge and skills to thrive in their relationships.



The client requests no contact from agencies or media sales.
Role
The Programme Officer will manage day-to-day relationships with Degrees’ research groups based in the Latin America and Caribbean region, ensure smooth grant administration, and support regional events.
Key Responsibilites
Grantees
- Being the first point of contact for our grantees and stakeholders, including volunteer research collaborators.
- Supporting research teams to gain access to, for example, modelling data.
Grant management
- Grant management, including onboarding and ongoing administrative support for the grantees of the various research funds at Degrees.
- Processing payments.
- Supporting the monitoring, evaluation and learning process in relation to programmatic activities.
Events
- Working closely with the Events Manager, other regional Programme Officers and Policy Engagement staff to organise international events, including regional workshops in Latin America and the Caribbean.
Administration
- Support the building and improvement of internal processes.
- Contributing to the monthly call and research seminars.
- Provide ad-hoc support as needed, for example, financial administrative support for grants and programmatic events, note-taking, organising travel, inputs to communications, working with Degrees’ senior management, board, volunteers, and partners.
Key relationships
- Within the Programmes team forge close working relations with Programmes Director, Programmes Manager, other Programme Officers, Events Manager, Staff Scientist and Scientific Writing and Publishing Lead.
- Develop strong working relations with colleagues from the following teams i) Operations, ii) Policy & Engagement and iii) Communications.
- Provide ongoing support for Degrees funded scientists based in Latin America and the Caribbean.
Qualifications
We are seeking a dynamic self-starter based in the UK, with experience in planning and running international events as well as academic workshops. As Degrees is still operating as a relatively small but growing team, the successful candidate will be flexible and motivated – prepared to turn their hand to whatever needs doing to deliver Degrees’ programme of work.
Essential
- A university degree in a relevant subject such as international development, international relations, public policy or earth sciences.
- At least two years’ experience.
- An understanding of climate change science and associated development challenges.
- Fluent in English and Spanish.
- Strong organisational and project management skills.
- Strong written and oral communication skills.
- Good analytical skills with an ability to distil key messages from complex information.
- Strong digital skills.
- An ability to multitask, to set and deliver on priorities, and to work under pressure.
- Strong interpersonal skills and an ability to work with people of all levels and backgrounds.
- Comfortable working in a dynamic, remote start-up environment.
- Ability to travel overseas for up to a week per visit as required.
- A commitment to the mission and values of the Degrees Initiative.
- Legal right to work in the UK.
Desirable
- A master’s degree in a relevant subject.
- A degree in environmental science or international development.
- Five to ten years of post-university professional experience
- Proficiency in Portuguese.
- Advanced digital skills, such as proficiency with advanced spreadsheet functions.
- Experience using CRM systems and Microsoft Office applications, with strong proficiency in Excel.
- Experience working in or with developing countries.
- Experience in event organisation, workshop facilitation, grant administration, impact monitoring and evaluation, and/or budgeting and financial management.
A dynamic charity working on climate change and global development



Salary: £24,800 per annum (£31,000 FTE)
Base: This role is primarily remote, with regular travel required to support programme delivery. The successful candidate will typically travel one day per week to Manchester and one day per week to the North East of England to support the delivery of workshops, events and engagement activity. There will also be occasional travel to the Rees Foundation Head Office in Droitwich, Worcestershire. Due to the frequency of travel required, applicants should be based within reasonable travelling distance of the Manchester and North East delivery areas, ideally within Northern England and must have access to a vehicle.
Do you want to make a difference in the lives of others? Do you want to work with like-minded professionals in a great team?
Rees seeks to support those who have, at some stage in their lives, been in foster care or residential care, including those with custodial experience. The charity understands the importance of having a lifelong support network. Our aim is to help care experienced people thrive in all aspects of their lives at any age. We seek to listen and offer help and advice about any aspect of life where support may be helpful.
Rees delivers its services and products to public and voluntary sector commissioners, businesses, other agencies, and professionals.
Overview
The Regional Project Co-Ordinator will support the planning, coordination and delivery of programmes and initiatives designed to support individuals who have spent part of their childhood in the care system.
Working closely with colleagues, delivery partners and stakeholders, the Project Co-Ordinator will help ensure programme activity runs smoothly and reaches those who may benefit most. The role combines organisational project coordination with hands on delivery, including supporting workshops, events and engagement activity with partners and care experienced people.
This is an exciting opportunity to contribute to meaningful initiatives designed to improve wellbeing, connection and life outcomes for care experienced people.
Key Responsibilities
1. Project Management
• Oversee the day to day coordination of programmes and initiatives.
• Support the planning and practical delivery of workshops, events and programme activity.
• Attend and assist with the delivery of sessions alongside partners and stakeholders.
• Develop and maintain project plans, monitor progress and adjust activity where required.
• Coordinate delivery partners to ensure services are provided on time and meet the needs of care experienced people.
2. Communication and Stakeholder Management
- Build and maintain positive relationships with delivery partners, commissioners, professionals and local stakeholders involved in programme delivery.
- Act as the primary point of contact for all stakeholders.
- Address any issues or concerns raised by stakeholders promptly and effectively.
- Organise and facilitate meetings, ensuring communication is clear and action points are followed up.
- Prepare and send out project-related communications, updates, and reports to stakeholders.
3. Performance Monitoring and Reporting
- Adhere to agreed project Key Performance Indicators (KPIs).
- Maintain accurate and up-to-date project documentation, including progress reports, risk logs, and other relevant documents.
- Monitor and report on project budgets, identifying any potential overruns or issues.
- Collect and analyse data/feedback on programme outcomes and evaluate the success of projects upon completion, ensuring outcomes align with the charity’s mission and strategic goals.
- Prepare and present reports on the effectiveness and impact of the programmes/initiatives to commissioners/stakeholders.
- Assist with the preparation of funding applications, reports, and other documentation for funders.
- Provide recommendations for process improvements to enhance project delivery in the future.
4. Budget Monitoring and Reporting
- Liaise with the finance team who will prepare regular financial reports for commissioners.
- Identify and address any financial risks or discrepancies and raise them with the finance team.
5. Compliance and Quality Assurance
- Implement quality assurance processes to maintain high standards of service delivery.
6. Additional Duties
- Participate in meetings, training sessions, and other events as required.
- Contribute to the continuous improvement of the various programmes and initiatives.
- Work in line with the charity’s ‘Vision and Values’.
- Work to deadlines and respond in a flexible way to changing demands.
- Maintain a positive demeanour that supports a happy working environment and remain flexible and professional at all times.
- Treat other staff/care leavers and other agencies as one expects to be treated oneself.
- Be a good ambassador for the organisation in any external dealings.
- Undertake continuing professional Development (CPD) with support from your manager to further enhance your skill base.
- Perform other duties as assigned by line manager.
Qualifications and Skills
Essential:
- Ability and willingness to travel regularly to Manchester and the North East to support programme delivery.
- Access to a vehicle.
- Proven experience in project management within healthcare, social work or not-for-profit sectors.
- Excellent organisational and time management skills with the ability to manage multiple tasks simultaneously.
- Strong written and verbal communication skills with the ability to liaise effectively with a range of stakeholders.
- Ability to manage and prioritise tasks effectively, ensuring accuracy and quality in all work.
- Ability to analyse data and prepare comprehensive reports.
- Budget monitoring skills.
- Ability to identify problems early and develop practical solutions.
- Proficiency in using project management software and Microsoft Office Suite.
Desirable:
· Local knowledge of, or experience working within, the Manchester and North East communities where programme activity takes place would be an advantage.
· Understanding of the challenges faced by individuals who have been in the care system.
· Professional certification in project management (e.g., PMP, PRINCE2).
Personal Attributes
- Comfortable engaging with partners, professionals and participants during workshops, events and programme activity.
- Empathetic and compassionate, with a genuine desire to improve the lives of care leavers.
- Proactive and solution-oriented mindset.
- Ability to work independently and as part of a team.
- High level of integrity and professionalism.
Application Process
Interested applicants who possess the above skills and experience are invited to submit their CV and a covering letter and if you meet the job criteria we will send you an application form to complete. We encourage applicants from all backgrounds and welcome applications from those who are care leavers.
Our aim is to help care leavers thrive. Our projects are available to anyone over 16 who has been in foster care or residential care as a child.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
This is a senior leadership role and a key early appointment within EQUISS.
As Head of Advocacy and Safeguarding, you will lead the development of our advocacy and safeguarding work, shaping how EQUISS supports individuals navigating abuse, misconduct and safeguarding concerns across the equestrian sector.
You will establish and oversee the organisation’s advocacy service and support line, including recruiting and managing advocacy caseworkers, and ensuring individuals receive safe, informed and survivor-centred guidance. You will also lead the development of safeguarding frameworks, case management systems and organisational safeguarding practice.
As a founding leadership role, you will help shape the safeguarding framework of a new independent organisation, providing strategic oversight of the EQUISS safeguarding training programme and contributing safeguarding expertise to the development of our standards and accreditation frameworks, ensuring learning from advocacy informs sector practice.
Working closely with the leadership team, you will help establish EQUISS as a trusted organisation driving stronger safeguarding, clearer reporting pathways and greater accountability across the equestrian sector.
As a developing organisation operating with a small and collaborative team, this role requires someone who is comfortable balancing strategic leadership with practical delivery. We are looking for a compassionate and inclusive leader who can support and develop others, foster a culture of trust and reflective practice, and contribute positively to building the organisation as it grows.
Key responsibilities
Strategic leadership and safeguarding oversight
- Provide strategic leadership for EQUISS’ advocacy and safeguarding work
- Establish safeguarding frameworks, case management processes and risk management structures across the organisation
- Act as Designated Safeguarding Lead, providing oversight of complex safeguarding cases and ensuring appropriate referrals and partnership working
- Ensure EQUISS maintains robust safeguarding governance, confidentiality and data protection standards
Advocacy and support services
- Lead the development and delivery of EQUISS’s advocacy service and support line.
- Recruit, manage and support advocacy caseworkers, ensuring high-quality, survivor-centred support and safe case management practice
- Shape how EQUISS supports individuals navigating reporting processes, organisational complaints and statutory systems
- Oversee case management systems and triage processes to ensure safe, consistent and effective responses to safeguarding concerns
Safeguarding training and sector learning
- Provide strategic oversight of the EQUISS safeguarding training programme, ensuring training reflects the realities of safeguarding within equestrian environments and aligns with best practice across sport and safeguarding sectors
- Lead the recruitment, management and quality assurance of safeguarding trainers, including freelance trainers, consultants and subject-matter experts delivering EQUISS training programmes
- Work with trainers and external partners to develop and refine training content, ensuring consistency, accuracy and high standards of delivery
- Establish processes for trainer induction, guidance and quality assurance to ensure training is delivered in line with EQUISS safeguarding principles and standards
- Ensure learning from advocacy work informs training content, sector guidance and safeguarding practice
Contribution to standards and sector improvement
- Contribute safeguarding expertise to the development of EQUISS standards and accreditation frameworks, ensuring safeguarding expectations reflect best practice
- Use insight from advocacy and safeguarding work to inform sector learning, standards development and organisational guidance
- Support the development of sector resources that help organisations strengthen safeguarding practice
Sector engagement and partnerships
- Build relationships with safeguarding professionals, statutory agencies and specialist support organisations
- Represent EQUISS in sector conversations relating to safeguarding, welfare and organisational accountability
- Contribute to knowledge-sharing, policy discussions and initiatives aimed at improving safeguarding standards across the equestrian sector
Culture, learning and survivor-centred practice
- Ensure EQUISS’s work remains grounded in survivor-centred principles, independence and transparency
- Embed learning from lived experience into service design, safeguarding practice and training development
- Foster a culture of reflective practice, safeguarding vigilance and professional integrity within the organisation
Person specification
Qualifications
- A relevant professional qualification or degree in safeguarding, social work, psychology, law, education, criminology or a related field, or equivalent professional experience
- ISVA, IDVA or CHISVA qualification, or willingness to work towards one
- Advanced safeguarding training, including Designated Safeguarding Lead (DSL) training and Safeguarding Level 4 or Level 5 training, or equivalent senior safeguarding training
- Evidence of continued professional development in safeguarding practice
Essential experience and knowledge
- Significant professional experience in safeguarding, advocacy or victim-survivor support, ideally within violence against women and girls (VAWG), sport, welfare or related sectors
- Strong understanding of independent advocacy models, including ISVA and CHISVA frameworks, and how these operate alongside statutory services
- Experience overseeing complex safeguarding cases, including risk assessment, referrals and partnership working within multi-agency safeguarding environments such as police, social care and safeguarding hubs
- Experience leading and managing teams, including providing supervision or reflective practice support to staff working with complex safeguarding or advocacy cases
- Experience recruiting, supporting or overseeing trainers, facilitators or external practitioners, ensuring quality and consistency of delivery
- Experience supporting or working with individuals affected by sexual exploitation, sex trafficking, modern slavery or related forms of abuse
- Demonstrable understanding of trauma-informed and survivor-centred practice
- Strong knowledge of UK safeguarding legislation and guidance, including responsibilities relating to children and adults at risk, and experience contributing to organisational safeguarding policies, procedures or governance frameworks
- Ability to exercise sound professional judgement in complex safeguarding situations, maintaining confidentiality and appropriate professional boundaries
Leadership and personal qualities
- A compassionate and inclusive leadership style, with the ability to support staff working with complex and sensitive safeguarding issues.
- Ability to work effectively in a small and collaborative team, contributing to the development of systems, processes and culture as the organisation grows.
- Strong interpersonal skills and emotional intelligence, with the ability to build trust with colleagues, partners and those seeking support.
- A collaborative mindset and willingness to work flexibly in a developing organisation, balancing strategic leadership with hands-on delivery where required.
Desirable
- Experience working within sport, equestrian environments or athlete welfare contexts.
- Experience contributing to sector standards, accreditation frameworks or safeguarding policy development.
- Membership of, or engagement with, a relevant professional safeguarding body or network.
About EQUISS
EQUISS is an independent organisation working across the equestrian sector to improve safeguarding, welfare and accountability. We support individuals affected by abuse and misconduct, work with organisations to strengthen safeguarding practice, and drive systemic change through training, standards and advocacy.
Our work brings together three key areas: supporting individuals navigating concerns, strengthening safeguarding practice across the sector, and campaigning for meaningful reform where systems are failing.
As a developing organisation, EQUISS is building the structures, services and standards needed to ensure safeguarding and welfare are prioritised across the equestrian world.
Please note: There will be a requirement to travel for this role.
Employment package:
- 25 days annual leave plus bank holidays
- A personal pension plan provided through NEST after 3 months
- Private Healthcare insurance after successful completion of probationary period
- Reporting to CEO
Role Title: Senior Philanthropy Officer
Reports to: Philanthropy Manager
Salary: £32,861 per annum, pro rata (depending on experience)
Contract: 12-month maternity cover
Hours: Part time, 26 hours per week
Location: Hybrid - Magpas HQ, Alconbury Weald & homeworking
Magpas Air Ambulance are looking to recruit an experienced Senior Philanthropy Officer to join their growing Philanthropy team to cover a 12 month period of maternity leave. The role will work across Trusts, Foundations and individuals moving them through the philanthropy giving cycle; identification, cultivation, solicitation, stewardship and recognition.
Magpas Air Ambulance brings the very best pre-hospital emergency care, in the air or on land, including treatments usually available in a hospital. In 2025, we experienced our busiest year on record, our lifesaving service is in continued and growing demand, we need a dedicated and ambitious Senior Philanthropy Officer to help us deliver our plans to raise vital funds from philanthropic audiences.
Role Summary:
- Identify, develop and manage a portfolio of funders and donors including trusts, foundations and major donors to meet financial and non-financial targets
- Maximise income through the development of co-ordinated stewardship and relationship management
- Produce compelling proposals, reports, and presentations. and deliver inspiring base tours.
- Source funding for specific projects and work programmes, as well as core costs
- Manage an opportunity pipeline, research and identify new prospects
- Report progress against financial and non financial KPI’s on a monthly basis
- Support the Philanthropy Manager with strategic projects to build and develop philanthropy at Magpas Air Ambulance
To be successful in this role, you will have:
- Proven experience in a philanthropy or fundraising relationship management role, within the charity or not-for-profit sector.
- Strong track record in securing and managing philanthropic donors and building long-term relationships.
- Excellent communication, negotiation, and presentation skills with the ability to build rapport with Trusts and Foundations, HNWI’s, Trustees and Senior volunteers.
- Experience in managing donor portfolios and opportunity pipelines.
- Highly motivated, results-oriented, and able to work independently as well as collaboratively within a team.
- Strong communication, attention to detail, and the ability to manage multiple applications/relationships simultaneously
- Full driving licence with own transport
About Magpas Air Ambulance
We operate a hybrid working policy, giving flexibility to work from home and the office while meeting the needs of the Charity. Please make sure that any application clearly demonstrates that you live or will be living within a commutable distance of the main place of work.
We offer a range of benefits including an Employee Assistance Programme, generous holiday entitlement, staff survey, access to occupational health services, flexible working, learning and development opportunities, long service awards, social events, supportive working culture and staff car parking.
Magpas Air Ambulance is committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and Trustees. We aim to create an environment where everyone can be the best they can be, where they feel welcome and are free from bias and discrimination. We encourage applicants from diverse backgrounds to apply.
Magpas Air Ambulance is committed to the Armed Forces Covenant and as such welcomes members of the Armed Forces to apply.
Closing date: Friday 27th March 2026
Interview date: Wednesday 8th April 2026 (competency-based questions, and a written task)
Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
This role is subject to a Disclosure and Barring Service (DBS) check.
If you do not hear from us in 2 weeks from the closing date after submitting a final application, unfortunately this means you have not been shortlisted to the next stage of the selection process.
We request no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Save the Children International has an exciting opportunity for a Global Legacy Fundraising Lead to join our global team.
Team and Role Purpose
The ‘Global Legacy Lead’ is part of Save the Children International’s (SCI) Global Fundraising Team. The purpose of this team is to catalyse growth of fundraising globally, with particular focus on individual giving and unrestricted income, and working to develop a strong and healthy global market portfolio. This team of global fundraising experts works closely with Save the Children member offices around the world, providing them with strategic and implementation support in priority areas and fostering a vibrant fundraising community. The team also ensures global leadership and coordination for our humanitarian fundraising strategies/campaigns, collects and reports global fundraising/marketing KPIs, coordinates international benchmarking initiatives and provides strategic fundraising analysis and actionable insights to members.
Role purpose
Save the Children is pursuing an ambitious global growth agenda, with long-term, sustainable, unrestricted income as a critical enabler of impact for children. Legacy fundraising represents a significant, yet underleveraged opportunity across our global movement.
The Global Legacy Lead will serve as Save the Children’s senior global expert on Gifts in Wills, leading the creation, evolution and global roll‑out of the organisation’s Legacy Strategy. This includes setting the strategic direction, elevating legacy fundraising as a core driver of long-term unrestricted income, and ensuring Members have the capability, tools and insight needed to maximise growth.
The role provides high-level strategic guidance, deep technical expertise, and cross-market leadership to strengthen pipelines, shape market strategies, build capacity and embed a culture that recognises legacy income as essential to financial sustainability and future impact for children.
Job Title: Global Legacy Fundraising Lead
Reports To: Global Head of Individual Giving and Market Development
Work Pattern: Hybrid/Remote with flexible working options available
Location: Any approved Save the Children International office location. For a full list of locations that Save the Children International can hire in, please visit: SCI Careers
Required Time Zone: GMT +/- 6 Hours
Contract Length: Permanent
Right to Work: The successful candidate must possess the unrestricted right to work in their current or preferred location for the duration of employment
Language Requirements: English – Fluent, other languages a bonus.
International Travel: up to 10%
Budget Responsibility: Approx $20 - $50K depending on projects needed, though influence over global legacy budgets of $millions
Principal Accountabilities
o Strategic Global Leadership
- Lead the design, implementation and ongoing evolution of Save the Children’s Global Legacy Strategy, ensuring alignment with long‑term organisational growth plans.
- Establish an Executive‑level Legacy Acceleration group to drive legacy engagement, prioritisation and investment from the top of the organisation and champion legacy fundraising across the organisation, communicating its strategic value and supporting a culture shift toward long‑term income generation.
- Provide global guidance on pipeline forecasting, ROI analysis, investment planning and long‑term growth modelling.
o Market Support, Capability Building, Tools & Knowledge Management
- Identify high‑potential markets and provide targeted strategic support to build strong national legacy strategies and deliver deep 1‑to‑1 support to key practitioners, strengthening skills, capacity and confidence.
- Lead the global community of legacy practitioners, driving ambition and sharing best‑practice marketing, stewardship and supporter‑journey insights.
- Develop or refine data‑mining and prospect‑identification tools (e.g., propensity modelling) to help Members identify high‑potential audiences.
- Maintain a global repository of best practices, ensuring easy access to optimised assets, testing frameworks, creative content and strategic insights.
- Track global and market‑level legacy performance to inform strategy and monitor progress.
o Contribute and Integrate Across Fundraising Programmes
- Collaborate with Philanthropy and Donor Development Leads to ensure an aligned pipeline‑building strategy and reduce functional silos as well as supporting or leading relevant cross‑team projects, including areas such as Mid‑Value that strongly intersect with legacy.
o External Sector Engagement & Market Intelligence
- Represent Save the Children in global fundraising networks to stay at the forefront of innovation and emerging trends in Legacy fundraising, to participate in benchmarking peer performance and encouraging sector collaboration.
Experience and Skills
Essential
- Significant experience in strategic legacy leadership roles in large fundraising organisations.
- Experience of leading the development and implementation of large-scale legacy strategies and strategic initiatives that require deep stakeholder engagement in complex international organisations.
- Proven experience of delivering legacy fundraising with a demonstrable record of success in securing pledgers and developing a legacy pipeline. Experience in doing this in multiple markets is an advantage or at the global level in an international team.
- Ability to analyse complex data sets across multiple channels and markets to identify actionable insights. Adept at understanding market trends, consumer behaviour and competitor analysis to inform strategic decisions.
- Ability to build and maintain excellent relationships and work effectively in a multicultural and multi-ethnic environment respecting diversity.
- Strong personal organisational and self-management skills with the ability to lead and work in teams and to motivate others.
- Excellent written and oral communication skills in English. Additional language skills in one or more of our members' working languages would be an asset.
Desirable
- Experience of running successful Mid-value Fundraising Programmes
Education and Qualifications
Essential
- A degree in Marketing, Business Administration, Nonprofit Management, or relatedand/or equivalent relevant experience to a senior level.
- Technical Proficiency: Proficiency in Microsoft Office Suite and fundraising software. Knowledge of Customer Relationship Management (CRM) systems and data analysis tools.
- Language Proficiency: Excellent written and spoken English. Proficiency in additional languages is beneficial.
Working at Save the Children International
Save the Children is the world's leading organisation for children, employing ~25,000 staff. We save children's lives. We fight for their rights. We help them fulfil their potential. Through our work in 116 countries, we put the most deprived and marginalised children first.
We know that great people make a great organisation, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.
The work here is challenging but is also immensely rewarding. At Save the Children, you will be in good company, working with talented, like-minded individuals who are determined to ensure that all children survive, learn, and are protected. Your contribution will help ensure children's voices are heard at the highest levels, and that we achieve our global strategy, Ambition for Children 2030, and reach every last child.
Diversity, Equity and Inclusion and Equal Opportunities
DEI is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation.
We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply.
Reasonable adjustments will be made should any candidate invited to interview require this.
Application Information
Please attach a copy of your CV and cover letter with your application. A full copy of the role profile can be found at SCI Careers. It is recommended that you save a copy of the role profile as it will no longer be available after the advert closes.
Applications will be reviewed on a rolling basis and the job advert may be closed earlier than advertised subject to the volume of suitable applicants. Please submit your application at your earliest convenience to avoid disappointment.
Due to the high volume of applications we receive, only shortlisted candidates will be contacted. Candidates who are successfully shortlisted should expect to hear from us within 2 weeks of the advert deadline.
Our Recruitment Process
- Application review by our recruiting team based on your CV and cover letter
- Two-stage competency-based interviews with the hiring team
- Some recruitment may include an additional assessment or case study stage, or a third stage interview
- If successful, you will receive a conditional offer of employment, followed by your contract subject to passing background checks
We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from abuse. All employees are expected to carry out their duties in accordance with our Code of Conduct and all policies and procedures relating to Anti-Harassment, Health and Safety, Safeguarding, and DEI and Equal Opportunities.
Save the Children does not charge a fee at any stage of the recruitment process.
The client requests no contact from agencies or media sales.





