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Imperial College Union, South Kensington (On-site)
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Page 24 of 37
London, Greater London (On-site)
£23,933 per year (pro rata)
Part-time (9am-5pm or 12pm-8pm, based on an agreed rota)
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

At the Centre for Better Health, we envision a world where everyone can lead satisfying and hopeful lives in a society without any stigma of mental ill health. This is an exciting opportunity to step into a meaningful and rewarding role that makes a positive difference to the community we serve.

Role Purpose

As Reception and Office Administrator, you will play a key role in the team; providing a warm, efficient and professional reception service, and being the first point of contact for enquiries.

You will also provide administrative support to contribute to the smooth running and success of services. This will include supporting with the promotion of our services, processing new referrals, managing bookings and payments, and maintaining good record keeping.

Our Centre operates 9am–5pm on Mondays and Fridays, and 9am–8pm on Tuesdays, Wednesdays, and Thursdays. Please note that some evening work is required for this role (with working hours 12-8pm in these instances).

Main Duties

  • Provide a professional, confidential reception service, welcoming service users and volunteers and managing phone and email enquiries.
  • Act as the first point of contact for enquiries, sharing accurate information and offering appropriate signposting.
  • Deliver general administrative support to the team, including promoting the organisation’s services, processing referrals, arranging assessments, managing bookings and payments, and handling day‑to‑day reception tasks.
  • Maintain monitoring systems and databases in line with the organisation’s processes.
  • Work collaboratively with the team to achieve agreed objectives.
  • Attend and contribute positively and constructively to meetings as required.
  • Respond proactively to the needs of the role, demonstrating flexibility and a positive attitude.
  • Support marketing activities when required, including designing posters, sending mail-outs, and creating simple social media and website content.

Please note that this job description is not exhaustive and may change depending on the need and development of the organisation.

Application resources
Application Instructions

If you would like to apply for this post, please submit your CV and a covering letter, detailing how your skills, knowledge and experience meet the requirements of this post.

Organisation
Centre for Better Health View profile Organisation type Registered Charity Company size 21 - 50
Posted on: 12 May 2026
Closing date: 26 May 2026 at 23:30
Tags: Administration, Customer Service, Database Management, Mental Health

The client requests no contact from agencies or media sales.