Technology jobs

This is a regional based role that will cover the South Wales and Bristol area. 

Job Role:

As a Senior Community Fundraising Officer for your region, you will manage supporter engagement and activity in your region whilst also supporting the wider team as an example of excellent fundraising and stewardship, leading the team by sharing good practice in your work.

You will have a key position in the Community Fundraising team working with the National Community Fundraising Manager to support with the development of the community fundraising strategy.

Key Responsibilities:

Income Generation and Supporter Engagement

• Lead the development and delivery of community fundraising campaigns and initiatives across the region, driving sustainable income growth through excellent supporter engagement and stewardship
• Build and sustain strong relationships with supporters, volunteers, local groups and external partners to maximise income, participation and long-term engagement
• Work collaboratively with internal teams to deliver compelling fundraising activity and ensure an outstanding supporter experience at every stage of the journey
• Monitor performance against agreed income and activity targets[BB1] , using insight and analysis to identify opportunities, adapt plans and support continuous improvement

Leadership and Planning

• Develop and deliver a robust regional fundraising plan aligned to organisational priorities and income targets
• Provide day-to-day leadership, coaching and support to Community Fundraisers across the region, fostering collaboration, accountability and a culture of high performance
• Champion best practice and contribute senior-level guidance to strengthen fundraising delivery, supporter stewardship and team effectiveness across the region
• Act as a senior representative for the Community Fundraising team at cross-departmental and management meetings when required, including in the absence of the National Community Fundraising Manager
• Build effective internal relationships and contribute to joined-up planning that strengthens organisational impact and maximises opportunities for collaboration
• Represent the charity at key events, meetings and partnership opportunities[BB3] , delivering clear and compelling messages about its work and impact

Budget Management, Reporting and Strategy Development

• Prepare and manage the regional budget, ensuring activity is well planned, cost-effective and aligned with agreed priorities
• Monitor fundraising performance against agreed targets and maintain accurate records, analysis and insight to support effective decision-making
• Contribute to the development and delivery of the wider community fundraising strategy, using regional insight, performance data and supporter feedback to identify opportunities and shape future plans

Working with Others

• Interact with families supported by the charity in a sensitive, compassionate and appropriate manner, respecting confidentiality and recognising the emotional context of their experiences
• Work collaboratively with colleagues across Engagement, Family Services and other teams to maximise organisational impact and deliver joined-up supporter experiences
• Contribute ideas, insight and learning to support continuous improvement across the Engagement Directorate and wider organisation

Knowledge and Experience:

• Significant experience in a fundraising or closely related role, with a strong track record of delivering against income targets
• Line management experience and/or a recognised management qualification
• Experience of developing and delivering regional plans, strategies or project plans, with the ability to balance strategic thinking and operational delivery
• Experience of preparing and managing budgets, monitoring performance and reporting accurately against targets and objectives
• Experience of building and managing positive relationships with a diverse range of supporters, partners and internal stakeholders
• Experience of using insight, performance data and supporter feedback to identify opportunities and support continuous improvement

Skills and Abilities:

• Excellent written and verbal communication skills, with the ability to adapt messaging for different audiences and represent the charity with credibility
• Excellent interpersonal and relationship-management skills, with the ability to engage, influence and inspire a wide range of internal and external stakeholders
• Strong leadership and coaching skills, with the ability to support colleagues, foster collaboration and drive high performance
• Strong planning and organisational skills, with the ability to manage multiple priorities and balance strategic thinking with operational delivery
• Good IT skills, including Microsoft Word, Excel and PowerPoint, and confidence using CRM systems for supporter management and reporting
• Strong analytical skills, with the ability to interpret performance information and use insight to inform decisions and identify growth opportunities
• A proactive, solutions-focused approach, with the ability to work independently and take ownership of priorities and outcomes
• A collaborative, inclusive and adaptable approach when working with colleagues, supporters, volunteers, families and external partners
• Able to interact with families in a sensitive, compassionate and appropriate manner, recognising the emotional context of their experiences
• Willingness and ability to work outside normal working hours, including evenings and weekends, and to travel across the wider UK as required

Head of Finance

Reports to: Director of Finance, Data and Innovation

Line reports: 2

Location: London, hybrid working, with minimum 40% of working time in the office

Salary: London £54,000 (salary band £54,000 - £58000; Outside London £51,500 (salary band £51,500 to £55,500)

Hours: 37.5 hours per week

Contract: Permanent

The Head of Finance will lead the day-to-day finance function, ensuring our financial information is accurate, timely and useful. The role will oversee financial reporting, controls, compliance, payroll, budgeting and forecasting, while managing and developing the finance team. The postholder will work closely with budget holders and senior leaders to support good financial decision-making across the organisation. The role will also provide oversight of key operational areas, including premises, health and safety, equipment and outsourced technology support.

In the first 6–12 months, the postholder will be expected to strengthen monthly reporting, improve budget holder support, maintain clear financial controls, support the annual audit and help embed effective finance processes across the organisation.

Financial responsibilities

· Ensure that all financial data is accurately recorded, maintained and reported in accordance with relevant accounting standards and guidelines

· Ensure compliance with relevant financial, tax and statutory obligations, including VAT, PAYE and other reporting requirements

· Lead financial business partnering across the organisation, ensuring budget holders have the knowledge, skills and tools to manage their budgets effectively. This will include:

• • Running effective budgeting and forecasting processes to ensure the organisation has a robust plan
  • Producing monthly management accounts with useful variance analysis to ensure proper financial management

· Alongside the Director of Finance, develop and maintain financial controls to safeguard the charity’s assets, ensuring clear processes are in place and control checks are documented

· Take full management responsibility for the finance team, lead, motivate and develop them to ensure that they are focused, competent and working effectively and efficiently

· Maintain clear review and approval processes so that financial work is properly checked, authorised and documented

· Oversee finance processes for the trading subsidiary, including reviewing postings, accounts and consolidation entries

· Produce or review monthly payroll amounts and postings

· Lead preparation for the annual audit and statutory accounts, ensuring working papers, reconciliations and supporting evidence are complete and accurate

· Ensure restricted funds, grants and project income are recorded, monitored and reported accurately

Operations

· Ensure premises and properties are managed appropriately on a day-to-day basis

· Ensure we comply with H&S standards in our multiple offices

· Ensure the organisation has the resources it needs to do their job through the procurement/ provision of laptops and other equipment

· Work with colleagues to ensure we comply with GDPR

Person specification: Skill / experience 

Essential

A demonstrable interest and commitment to working with, and supporting people from, a refugee background

Financial and Operational Responsibilities

Strong management accounting experience, including business partnering with budget holders to support good decision-making

Good understanding of UK charity accounting, including charity SORP, audit and year-end reporting

Professional accounting qualification or substantial relevant accounting experience

Management experience and ability to support and develop line reports in a welcoming and inclusive environment 

Understanding of key compliance areas relevant to charity finance and operations, including VAT, Gift Aid, PAYE, P11D and GDPR

Good understanding of charity controls and risk management

Advanced Microsoft Excel skills, strong experience using finance systems (we currently use Xledger) and an interest in AI

Experience of charity fund accounting, including restricted funds and grant reporting

Experience of managing/supporting in the management of outsourced technology providers 

Personal Traits

Able to improve processes and deliver practical changes that make finance easier to use across the organisation

Able to manage competing priorities and maintain high standards during busy periods

Self-motivated, organised and able to deliver agreed outcomes on time

Analytical thinker with good problem-solving skills

Practical, flexible and willing to support both strategic and day-to-day finance work

Excellent verbal and written communication skills with the ability to articulate complex information to different audiences

Strong interpersonal and collaboration skills, with the ability to form effective working relationships with other teams

Desirable

Committed to continuous improvement and the use of agile tools to support business change

Considerations 

· As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks for some roles, obtaining references and verifying a candidate’s identity and right to work in the UK.

· We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully considered when deciding action. 

Could you help transform the way schools and education providers identify and support young carers? There are over 10,000 children and young people with caring responsibilities in Essex alone.

We have an exciting opportunity for an Education Engagement Lead to join our Young Carers Team, in a new role leading our engagement with schools and colleges across Essex. This is a rewarding and varied role, working in partnership with schools, further education providers and key stakeholders to improve the identification, recognition and support of young carers.

You will have experience of partnership working, project coordination and delivering training within education, children's services or the voluntary sector. You'll be passionate about improving outcomes for children and young people and helping education settings embed sustainable support for young carers.

Action for Family Carers is a thriving charity which for over 35 years has been providing support for Adult Carers and Young Carers – people with unpaid caring responsibilities for others. We are a Carers Trust Network Partner and hold the Excellence for Carers quality mark. We provide support including, information, coaching, counselling, peer support, respite care and Young Carer clubs across Essex, working within schools, GP practices and a variety of community settings.

Responsibilities will include:

    Building effective partnerships with schools and colleges to improve young carer identification and support.

    Delivering training and guidance to education professionals.

    Supporting schools to achieve the Young Carers in Schools Award.

       Developing resources and promoting good practice with young carer team members and across education settings.

    Coordinating participation opportunities that enable young carers to influence service development.

 You will need to be:

       Experienced in partnership working within education, children's services or the voluntary sector.

    Confident delivering training, workshops or presentations.

    An excellent communicator with the ability to build positive relationships.

       Organised and confident managing projects and competing priorities.

       IT literate and comfortable using Microsoft Office and databases.

       Passionate about improving outcomes for children and young people.

    A driver with access to a vehicle.

We offer:

    Full induction and relevant training

       Contributory pension scheme

       24-hour Confidential Staff Helpline

       An opportunity to help vulnerable families in the local community

    A chance to be part of a supportive and friendly team

General requirements

• To understand fully, and have a commitment to, carrying out the aims and objectives of Mudlarks.
• To work within the Mudlarks’ policies and procedures to provide a high quality of service and in particular to always have a high regard for the organisation’s Equal Opportunities Policy.
• To act in accordance with the General Data Projection Regulation (2018).
• To act in accordance with the Health and Safety at Work Act (1974) and the organisation’s Health and safety policy statement.

Specific duties and tasks

• To support and train the service users involved in Mudlarks activities, including people with learning disabilities, students on work experience, people with mental health concerns and other volunteers. This requires supporting people who may exhibit some challenging behaviour, in all weather conditions year-round.
• To support service users to learn new skills required for on-site projects.
• To organise site activities and prepare and prioritise tasks.
• To be responsible for the tidiness of the site.
• To assist the site manager and the rest of the team in the everyday running and development of Mudlarks.
• To provide personal care support to service users when required, such as toileting and hygiene.

Additional requirements

• To take part and assist with the planning of projects on site and in the community.
• Provide information for reports and review meetings.
• To keep up-to-date with changes in policies/laws/regulations/practices and implement them in the Mudlarks ethos in all aspects of Mudlarks.
• To safeguard the long-term future of the charity.
• You may be required to carry out other duties, as within your capabilities and level of responsibility, in order to meet the needs of the organisation. This includes a range of annual events throughout the year in which you will receive TOIL that will be used during the winter months when our site closes early.

Person specification

Education and training

Essential

• A good level of communication skills.
• Experience of working with people with learning difficulties and/or working in the care sector.

Desirable

• Training and/or qualifications in care.
• An interest in and/or experience of one or more of the activities undertaken at Mudlarks

Skills and abilities

Essential

• Ability to think logically and creatively to provide practical solutions to a changing range of problems and issues.
• Ability to respond effectively to challenging behaviour.
• Ability to work positively both as a member of a team and independently, with general direction and within a clear framework of accountability.
• Self-motivated and able to use own initiative.
• Willingness to be flexible.
• Prepared and able to work outdoors in all weather.

Desirable

• Good written communication skills.
• Good IT skills.

DBS Clearance

Please note that as this post will involve working with children and vulnerable adults, your appointment is subject to you receiving satisfactory DBS clearance.

Help MSF UK protect sensitive information and build trust through practical, proportionate information security and data protection. Develop specialist skills while working on varied, meaningful issues across the organisation.

Hours: 37.5 hours per week, Mon-Fri

Duration: Permanent

Location: London - hybrid, 2 days per week in office (including Wednesdays)

Salary:£41,902.62 to £51,214.32 per annum| Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

The Information Security and Data Protection Coordinator supports MSF UK and Ireland in the effective coordination and day‑to‑day operation of its information security and data protection arrangements. The role focuses on maintaining key records, documentation and processes that underpin compliance with data protection legislation and good information security practice, including the UK General Data Protection Regulation (UK GDPR).

Working within the Transparency and Accountability (T&A) Team, the role supports the development and ongoing operation of MSF UK and Ireland’s information security and data protection framework by liaising with colleagues in IT, Procurement and other departments, and by supporting designated risk owners. The role provides practical coordination and advice to help ensure that appropriate technical and organisational measures are documented, reviewed and applied in a way that meets operational needs and regulatory requirements.

The post holder plays an important enabling role, supporting information security and data protection decision makers (especially the Data Protection Focal Point and the Senior Information Risk Owner) to take a risk-based approach to compliance decisions by maintaining accurate records, coordinating processes, and supporting effective governance, reporting and incident management.

Part-time Operations Coordinator 

Job Description and Person Specification 

Summary 

Role: Part-time Operations Coordinator (freelance – 22.5 hours per week/approximately 3 days per week) 

Contract period: 12 months (with the possibility of extension) 

Location: Home-based and Oxfordshire 

Pay: £27,850 per annum pro rata

Reports to: CEO 

Background 

Sundial Centre for Education on Harmful Practices (“Sundial” previously called Oxford Against Cutting) delivers high quality education and training on harmful practices, such as female genital mutilation (FGM), ‘honour’-based abuse (HBA) and online harms. We offer safeguarding training for teams of professionals such as teachers, police and social workers. We also deliver lessons in schools, as well as workshops for community groups. We ensure people from FGM- and HBA- affected communities and young people are at the forefront of our work and our workshops are often delivered with facilitators with lived experience. 

We are currently seeking an Operations Coordinator to provide professional and efficient and specialist administrative support.

Job description 

• To contact with schools and relevant institutions to promote Sundial’s training and workshops 

• To liaise with schools/organisations and facilitators to coordinate bookings of Sundial’s training and workshops, including logistics and timetables

• To organise team meetings

• To draft invoices and maintain records 

• To assist with keeping contact databases and records up to date 

• To draft, type and dispatch charity office correspondence 

• Maintain the bookings calendar

• Maintain DBS, safeguarding and training records

• To assist in scheduling social media posts

• To support the CEO and Research & Operations Manager where appropriate 

• To attend regular meetings as required 

Personal specification 

•  Self-starting, hardworking and committed to tackling harmful practices

•  Methodical, detail-oriented, with genuine passion for administration work

• Excellent writing skills and good telephone manner 

• Good written and verbal communication skills

• Time management and organisational skills to be able to deal with multiple tasks and a range of priorities 

• IT skills – competent in Microsoft Office applications of Word, Powerpoint and Excel and able to use Mailchimp, Canva and Word Press

• Previous experience dealing with finance processes (desirable)

• Previous experience working in the charity sector (desirable) 

How to apply: 

Please send your CV and a covering letter explaining your interest in the issues that the charity addresses and your relevant experience. Please also ensure your CV includes details of two referees. We will not contact your referees prior to interview. 

We strongly encourage applications from people from minoritised communities and people from FGM- and HBA-affected communities. 

Applicants called to interview will be invited to complete a written task.

The appointment is subject to an enhanced DBS check and references. 

Please submit your application by midday, Friday 11th September.

Interviews will take place on 24th & 25th September.

Forensic Advocate
Mind in Enfield and Barnet
Chase Farm Hospital - Enfield (on site)
Permanent
Part time, 25 hours per week (full time option available)
Up to £29,000 FTE
Excellent benefits including Employer contribution to pension, Employee Assistance Programme, 30 days annual leave pro rata

Charity People are delighted to be partnering with Mind in Enfield and Barnet, a fast-growing charity in North London, to recruit a Forensic Advocate.

Mind in Enfield and Barnet provides much needed therapy, wellbeing support and advocacy services to people with mental health problems.

The Advocacy, Advice and Information department works to empower people and communities, and challenge stigma and disadvantage caused by Mental Health problems. They champion individual's voices, uphold their rights, and promote personal autonomy through the provision of high-quality information, advice, and advocacy support.

The Forensic Advocate will provide professional advocacy to all eligible patients. The role will ensure that patients voices are heard and respected, rights upheld, and facilitate positive engagement with ward staff, professionals involved in their care, treatment planning processes, and relevant meetings. This may be facilitated through attendance at patient's forums, ward meetings, working with patients on a one-to-one basis providing information, representation and support to develop self-advocacy skills; and developing new forums and forms of support.

Key responsibilities:

• Deliver High-Quality Patient Advocacy: Provide professional, inclusive advocacy to inpatients and community-based clients, ensuring their rights are upheld and concerns are addressed through direct support, representation at clinical meetings, and regular engagement.
• Maintain Casework and Service Standards: Manage an active caseload, ensuring accurate and timely record-keeping, compliance with legal frameworks (e.g. Mental Health Act), and adherence to organisational standards and procedures.
• Develop Collaborative Partnerships and Outreach: Build effective relationships with ward staff, carers, peer advocates, and external agencies, coordinate monthly outreach clinics, and contribute to forums and community meetings to promote service integration.
• Support Training, Development, and Service Improvement: Co-develop training for peer advocates, staff, and carers, promote self-advocacy, participate in service development, and maintain up-to-date knowledge of relevant legislation and best practices.

The successful candidate will have some experience of working in a Forensic Advocacy role, as well as working in an Inpatient setting, and in an Advocacy role. You will have good knowledge of Mental Health Act 2007, Mental Capacity Act 2005 and other relevant legislation.

You also be able to demonstrate the following skills:

• Excellent verbal and written communication skills
• Excellent multi-tasking and time management skills
• Ability to produce well -written reports and meet deadlines
• Ability to communicate clearly and assertively with a diverse range of colleagues and clients at all levels
• Be self-motivated
• Approachable and able to engage service users, placing boundaries when required
• Basic IT skills including Microsoft Office & Database Packages

This role is providing specialist advocacy for 12 Forensic Wards at Chase Farm Hospital and in community locations, covering six roles each with a 2nd advocate.

This is an on-site role.

How to apply

The application process is CV-only. For full details on how to apply, please apply via the link below Abi at Charity People will be in touch.

Early interest is encouraged as we are receiving applications on a rolling basis. Interviews will take place asap, with a view to start the role as soon as possible.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Thanks to new funding from Finchley Foodbank, we have an exciting opportunity for a person with recent advice experience and great interpersonal skills to provide on-site advice at Finchley Foodbank. This would be the perfect role for an adviser looking for their next step and the opportunity to work more independently and build relationships with a new partner. 

Specifically, we have a part-time opportunity for a 0.6 FTE Foodbank Project Adviser at Finchley Foodbank.

About us

Citizens Advice Barnet is a local charity giving free and confidential advice to everyone who lives, works, or studies in Barnet. We are an independently registered charity, a member of the Citizens Advice network, and a London Legal Support Trust Centre of Excellence. We offer generalist advice on debt, work, benefits, immigration, housing and more and specialist casework on benefits, debt  and immigration. Last year we helped over 10,700 people with over 45,000 problems and achieved financial outcomes for clients totalling over £6.9 million.

Job Description

• Provide a full range of initial assessment and advice to Foodbank visitors
• Record accurate data and detailed case records on our case management system, including issues helped with, client profile information and outcomes
• Build relationships with Foodbank volunteers and management and work closely with them to best support their visitors
• Keep up to date with legislation, case law, policies and procedures relating to debt and social welfare advice and undertake appropriate training 
• Attend relevant internal and external meetings as agreed with the line manager
• Assist in initiatives to improve Citizens Advice Barnet services 
• The post holder must have due regard in the planning and execution of their duties at all times to the Citizens Advice Equal Opportunities Policy. They will also be expected to maintain positive relations with external agencies and confidentiality in relation to all aspects of the business
• Demonstrate an understanding of Citizens Advice Barnet Health and Safety and Safeguarding Policies
• The post will involve travel to the foodbank and possible other locations within the London Borough of Barnet
• Promote the aims, principles, policies, interests and wellbeing of Citizens Advice Barnet and to protect the integrity and reputation and the confidentiality of the service

As with all roles at Citizens Advice Barnet, to be carried out in a way commensurate with our organisational values – Committed, Together, Supportive, Respectful.

In addition to the role and responsibilities outlined in this Job Description, to undertake such duties as may be identified and which are generally compatible with the functions of the post.

Person specification

• Relevant knowledge and recent experience of generalist advice work especially in areas of benefits, debt, housing, employment, consumer, immigration, and family advice issues
• Ability to work under pressure, maintain quality standards and communicate effectively and sensitively with clients and people from diverse backgrounds
• Ability to manage a caseload and prioritise work in the face of competing demands and to meet targets set by the line manager and funders
• Ability to work independently with remote supervision and as part of a team
• An excellent working knowledge of IT, with the ability to write accurate case records, draft letters, reports and statements and record stats electronically
• Experience of working at Citizens Advice or similar organisations that work to Advice Quality Standards (AQS)

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are – your gender, race, sexuality and religion. Please let us know if you require any adjustments to support your application.

Please apply by submitting an application on our website. If you do not meet all of the skills detailed but you feel like this is a job you’d really like to do we would love to hear from you.

Closing date of applications – 5pm, 11 September 2026

Interviews: We interview on a rolling basis and reserve the right to close the applications earlier if suitable candidates are found. Early applications are encouraged.

We have an exciting opportunity for a Caseworker to join the Wales Hate Crime team, working 22.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you.

What we offer:

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role

This role is based in St Melons, Cardiff with hybrid working available. As a Hate Crime Caseworker you will:

• Directly support victims affected by hate crime & ensure the provision of tailored one-to-one support
• Assist those victims in ensuring they receive the support required to complete their journey through the criminal justice system to cope and recover from the impact of crime and help people to move beyond the crime and access additional support services.
• Develop networks of agencies to which victims can be referred for ongoing/specialist support and report on the effectiveness of relationships with partners with a view to improving services delivered by Victim Support
• Work alongside a team of staff and volunteers to reflect the community and the needs of the victims and utilise resources in the team to deliver individual, bespoke services to vulnerable victims

You will need:

• • Good communication & networking skills
  • Be able to build customer value
  • Previous experience of working within a statutory, voluntary, community, or customer service environment dealing with members of the public
  • Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults
  • The ability to manage a demanding workload and to meet a range of conflicting deadlines
  • Strong telephone and IT skills required to use a database and undertake all administrative and reporting requirements
  • The ability to work effectively as part of a team but also to work independently in a variety of locations without direct supervision

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
 

Compliance Manager

£52,862.53 per annum

Histon (Hybrid)

Permanent

Full-Time

Minimum of 1 day per week at Head Office, plus site visits at other sites around Cambridgeshire

About the role:

The right candidate will be a highly motivated person capable of achieving high levels of compliance with legal and regulatory requirements in a housing setting.

You will be responsible for overseeing the full range of asset compliance including fire safety, gas, electric and legionella testing as well as be involved in embedding best practice and risk management.

This role also combines compliance with managing our clients technical contracts; therefore, you will also lead a team in overseeing responsive repairs and a planned programmes, whilst ensuring the safety and satisfaction of their customers at all times.

To be successful in this role, you will need to have:

· Proven track record and experience of contract management and managing areas of housing compliance

· Strong financial, commercial and building safety awareness

· Effective communicator, with robust problem-solving and decision-making skills

· Excellent IT skills of Windows-based IT packages, particularly Excel

· Sound knowledge and experience of housing management and asset databases

What we can offer:

- Employee discount scheme (retail, leisure, gym membership and fitness equipment)

- Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)

- Employee Assistance Programme

- Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning

- Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee.

- Cycle to work scheme (salary sacrifice)

- One day off a year to volunteer for a charity of your choice

- 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service

- Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff)

- Company sick pay

- 58p per mile business mileage allowance

- Refer a friend scheme (£250)

- Contributory pension scheme, which both you and our client contribute to

- Enhanced maternity and paternity leave

- Flexible Working Policy

- Full induction

- Comprehensive free training and development opportunities with paid time off

- Free DBS (for relevant posts)

- Free onsite/nearby parking

- Hybrid Working Policy

- Flexitime scheme

As part of the recruitment process, candidates will be required to complete an online Personality Profiler prior to interview

Closing date: Midnight Sunday 23 August 2026

Interviews: Friday 28 August 2026

A collaborative and tenant focused Housing provider in London is looking to take on a Rent Recovery Officer in their welcoming team environment.  They believe in affordable, good quality houses and are committed to making a difference to their customers and communities in the local area.

They are looking to bring someone in for a minimum of 6 months with the high likelihood it is extended further.  The candidate will manage their patch of properties and are responsible for maximising rental income whilst providing great customer support.

Responsibilities:

• Lead on rent accounts and be the point of contact for tenants for queries
• Maximise income recovery through intervention
• Follow landlord approved escalation processes and procedures
• Hit personal and team KPI’s and help with the take-up of Universal Credit

Requirements:

• Knowledge of income management and relevant housing legislation
• Understanding of welfare benefits and use of financial records and IT systems
• Strong customer service and working well in a team environment
• Ability to communicate effectively with both internal and external stakeholders

If you are looking for your next role and are experienced in Rental Income Recovery, please apply ASAP.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Practitioner to play a pivotal role in our Barnet Voluntary Community Sector service.

Sounds great, what will I be doing?

You will work as part of a multidisciplinary NHS team alongside clinicians, social workers, and community partners to support adults with moderate to severe mental illness. Holding a caseload of service users, you will act as their key contact, contributing to care planning, monitoring progress, and supporting safe discharge using the RiO clinical records system. Together with service users, you will develop person-centred recovery plans focused on social goals and community integration, building strong therapeutic relationships through trauma-informed and strength-based approaches. You will help individuals access local resources, attend appointments, and engage in wellbeing activities, peer support, and psychoeducational groups. Collaboration is central to the role, as you will liaise with statutory and voluntary organisations, attend clinical meetings and community events, and advocate for recovery-focused, jargon-free communication. You will ensure accurate documentation, uphold safeguarding and health & safety standards, and actively participate in supervision, training, and professional development.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

We are looking for someone with NVQ Level 4 in Care (or equivalent) or at least two years' experience in a mental health setting. You will bring a strong understanding of mental health issues, recovery, and co-production principles, alongside experience of working collaboratively with professionals, services, and communities. Knowledge of care planning, risk assessment, recovery tools, and the Mental Health Act is essential, as are excellent communication, relationship-building, and group facilitation skills. You should be confident using IT systems, resilient and adaptable, able to work independently or as part of a team, and committed to person-centred, trauma-informed practice.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

A collaborative and tenant focused Housing provider in London is looking to take on a Rent Recovery Officer in their welcoming team environment.  They believe in affordable, good quality houses and are committed to making a difference to their customers and communities in the local area.

They are looking to bring someone in for a minimum of 6 months with the high likelihood it is extended further.  The candidate will manage their patch of properties and are responsible for maximising rental income whilst providing great customer support.

Responsibilities:

• Lead on rent accounts and be the point of contact for tenants for queries
• Maximise income recovery through intervention
• Follow landlord approved escalation processes and procedures
• Hit personal and team KPI’s and help with the take-up of Universal Credit

Requirements:

• Knowledge of income management and relevant housing legislation
• Understanding of welfare benefits and use of financial records and IT systems
• Strong customer service and working well in a team environment
• Ability to communicate effectively with both internal and external stakeholders

If you are looking for your next role and are experienced in Rental Income Recovery, please apply ASAP.

The Head of Policy & Influencing is responsible for shaping and delivering the Foundation’s policy and influencing strategy within the Impact on Urban Health (IoUH) directorate. The role leads the development of parliamentary and government engagement strategies, ensuring a coordinated and impactful approach across multiple programme areas.

The Head of Policy & Influencing provides strategic oversight of all influencing work, guiding Policy & Influencing Managers and the Policy & Convening Manager, and advising colleagues on how to maximise policy impact. The role drives a unified urban health influencing strategy that aligns with the Foundation’s priorities and contributes to meaningful changes in policy.

The Head of Policy & Influencing builds and maintains strong relationships with stakeholders across government, the policy sector, and partner organisations, acting as a spokesperson and creating opportunities for collaboration. The role supports senior leadership with stakeholder engagement, oversees budgets and manages a team, while ensuring diversity, equity and inclusion are embedded in all influencing activity.

Key Responsibilities 

• Develop and deliver our parliamentary and government engagement strategies across all our issue areas.
• Provide strategic oversight of programmatic influencing strategies developed by the Policy & Influencing Managers and Policy & Convening Manager, ensuring a coherent and complementary approach across all programmes. 
• Lead on our cross-programme urban health influencing strategy.
• Provide high-level strategic advice to Heads of Programme and Portfolio Managers on programmatic influencing strategies and the development of influencing partnerships. 
• Develop and maintain a broad range of stakeholder relationships, with a view to creating opportunities for us to partner on our influencing work and acting as a spokesperson for our work at external events.
• Support senior leadership with stakeholder engagement.
• Oversee budgets for our programmatic policy and influencing work.
• Deputise for the Director of Policy, Influencing & Communications as required.
• Line manage the Policy & Influencing Managers and Policy & Convening Manager.
• Bring a diversity, equity and inclusion lens to all our policy and influencing activity, and support cross-organisational work on diversity, equity and inclusion. 

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. 

Skills, abilities, and attributes

• Excellent interpersonal and networking skills at all levels.
• Enjoys working in places with a clear and ambitious mission, a matrix structure and ways of working that challenge the norm.

Knowledge, experience, and qualifications

• Significant experience working in public affairs and policy in a UK setting, with demonstrable impact on policy making in Westminster Parliament and/or the devolved administrations. 
• Experience leading teams to deliver against impactful influencing strategies.
• Experience working across a broad policy brief, and the ability to develop expertise and familiarity with different policy areas quickly.
• Experience developing and managing budgets.
• In-depth understanding of the UK political environment and operation of Government.
• Expertise in public policy, ideally in issues relating to health equity or social justice. 

Benefits 

• Contributory pension
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme