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Liverpool Innovation Park- Flexible hybrid working minimum 3 days office based
(Available for experienced Energy Debt Specialists only after training on the telephone platform is completed.)
Term: Fixed Term until 31st March 2028
Hours: 35 hours per week
About the Role
Responsibilities:
Provide advice and a limited casework service covering the full range of debt and money management advice, including breathing space, debt relief orders, bankruptcy, and debt management plans.
Maintaining standards of service delivery and ensuring that advice and casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard, and the minimum individual file review score of the Money and Pensions Service Advice Quality Framework.
Complying with systems for monitoring and reporting purposes.
Working collaboratively with colleagues to ensure that the service area meets key performance indicators and targets.
Analyse and interpret complex information, communicating this effectively in writing with particular emphasis on negotiation and representation.
Research and Campaigns
Keeping up to date and participating in current research trends and campaign issues by providing information on a client’s circumstances,
Essential Criteria
An understanding of and commitment to the aims, principles and policies of the Citizens Advice service including a strong commitment to equality and diversity.
An understanding of the problems and issues associated with unmanageable debt, particularly energy debt, and their implications for clients and advice service provision.
Recent experience of providing advice to the Advice Quality Standard and/or the willingness and ability to complete full debt advice training.
A good understanding of the skills and techniques used in interviewing through telephone and digital advice channels.
The ability to understand the needs of others and to empower clients to take action for themselves.
The ability to monitor and maintain own standards, prioritise work and meet deadlines and targets.
The ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
The ability to work as part of a team and to respond positively to change.
Here are some examples of how we help our clients:
In Person Enquiry.
Mr Jones attended our drop-in service regarding multiple debts which had accumulated when, due to severe and sudden illness, he was forced to finish work. Mr Jones was unable to communicate by telephone due to his illness so needed in person support. He was anxious as his creditors had been contacting him asking him for payments and some were threatening court action.
The Caseworker helped Mr Jones obtain details of all his debts. They arranged a formal Breathing Space to stop further action from his creditors for 60 days. The Caseworker helped Mr Jones complete a budget, checked his benefit income was correct, and helped him claim charitable support to maximise his income. They also looked at practical ways of helping him reduce his bills and expenditure. Unfortunately, Mr Jones still had very limited income to make affordable payment arrangements to his creditors.
The Caseworker then advised him of all the options and solutions available. Mr Jones chose a Debt Relief Order insolvency solution, which the Caseworker completed, to give him a fresh start by effectively clearing his debts.
Telephone Enquiry.
Miss Smith contacted our advice line for help with her energy arrears. She struggled with a language barrier due to a limited level of English and was vulnerable due to a mental health condition. With a combination of several telephone calls, together with interpreting services, the Caseworker was able to successfully help her.
The Caseworker contacted the fuel provider concerned and advised of her vulnerabilities. They requested that Miss Smith’s details were placed on the Priority Services Register. Even though it was Wintertime, Miss Smith had not been topping up her prepayment meter as she could not afford to do so, so arrears via unpaid standing charges, were also accruing. The meter was also in an awkward position, so she found it difficult to access to top up. The Caseworker assisted her in contacting the fuel provider to install a new smart meter which she could access easier. Miss Smith was then able to use an app to top up her meter which she found more convenient.
The Caseworker assisted Miss Smith in completing a budget, benefit claims, charitable support and fuel vouchers. The Caseworker looked at ways of reducing her expenditure and easy energy efficiency measures Miss Smith could undertake herself in her home.
As a result of these actions, Miss Smith then had some disposable income and was able to start to top up her prepayment meter regularly and keep warm. The Caseworker also assisted her with the completion of a successful trust fund application to her fuel provider, to repay the arrears in full.
Requirements
Person Specification:
To be appointed as an Energy Debt Specialist, you will need to have knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options, and insolvency solutions.
You will also need to have the Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent. NEA Level 3 City and Guilds Level Energy Awareness would be desirable too.
OR for a trainee - at least 6 months’ experience of delivering excellent customer service in a regulated environment such as banking, insurance, or a contact centre.
2. Experience of achieving performance and quality targets/KPIs.
3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards.
4. Effective oral and written communication skills.
5. Numerate to the level required by the tasks.
6. IT literate with the ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.
7. Ability and willingness to work as part of a team.
How to Apply
For more information and to apply, please click on the redirect button.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
Job Purpose
The Group Head of Marketing and Communications is a strategic leadership role responsible for shaping and delivering an excellent quality, high impact approach to integrated marketing, brand and communications across the TLC Group.
The postholder will primarily set direction and enable the team to deliver their work, with some direct input into campaigns, messaging and other outputs.
This role is directly accountable for:
The role will share responsibility with others for:
Wider Support
The postholder will be supported by the Director of Development as their line manager, and beyond that the Development sub-committee of our TLC Group Board alongside the wider Board itself.
There will be scope to shape and grow the internal team if / when the TLC Group continues to expand. Beyond the direct team, TLC Group uses a network of freelancers and agencies and there is potentially scope to draw in their expertise, budget permitting.
Key responsibilities
Strategic leadership
Brand and Communications
Income Generation and Commercial Integration
Influencing
Digital and Innovation
Leadership and Management
Stakeholder Engagement
Organisational
Person Specification
Experience
- An organisation with a diverse portfolio of services, brands or sub-brands - and/or
-A charity or social enterprise with commercial subsidiaries
Skills and abilities
Qualities
What success looks like
In the first six months, we would expect this role to build a strong understanding of the Group structure and priorities, while starting to bring greater clarity and alignment across the brand portfolio and marketing approach. There is a real opportunity here to shape direction early, deliver some quick wins, and build momentum across the organisation.
By twelve to eighteen months, the expectation would be to see clear, measurable impact in areas such as audience growth, income generation and brand visibility, alongside a more defined and embedded marketing function that is set up to support both the charity and commercial aims of the Group.
This role offers a high degree of ownership, and will suit someone who enjoys building, prioritising and making progress across multiple areas, while helping the organisation focus its efforts over time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: MK Volunteer Services Managers x 2
Responsible to: Volunteer Manager
Location: Milton Keynes, occasional travel to Aylesbury
Salary: £25,000 - £30,000 (FTE) depending on experience
Hours: 21.6 hours x 2 (Flexible working)
Contract: Permanent Contract x 2
BucksVision is the leading charity supporting people affected by sight and hearing loss in Buckinghamshire and Milton Keynes through a wide range of tailored services and support. We are proud of the wide range of services delivered by our small, dedicated team and fantastic volunteers.
If you thrive where you have clarity of purpose, produce your best work when working in a supportive, collaborative environment, and are motivated by seeing how your contribution makes a positive impact on the lives of people affected by sight loss, you could be just who we are looking for!
We currently have an exciting opportunity for two MK Volunteer Services Managers to join our team, working flexibly from our office in Milton Keynes and from home.
Why are these roles so critical to us?
The MK Volunteer Services Managers will play a pivotal role in recruiting and managing volunteers in Milton Keynes for our social clubs and our home visiting services.
· One MK Volunteer Services Manager will support our existing social clubs, which provide a range of activities and services to people with vision impairment.
· One MK Volunteer Services Manager will support our home visiting services, which include reading, shopping and befriending services to ensure that local people with sight loss are not socially isolated and alone.
Have no doubts, these are roles with significant impact.
Your Responsibilities will include, but not be limited to:
Social Clubs & Events Role
· Supporting the delivery of existing social clubs, including organising activities and coordinating volunteer-led sessions.
· Supporting the planning and delivery of key events across the year (e.g. Volunteer Appreciation, AGM).
· Recruiting and managing volunteers involved in group-based activities.
· Providing administrative support to ensure activities and events are well organised and run smoothly.
Home Visiting Services Role
· Managing referrals and coordinating home visiting services, including reading, shopping and befriending support.
· Matching volunteers with clients appropriately, ensuring a positive and effective service.
· Supporting and maintaining relationships with volunteers and clients.
· Maintaining accurate records and supporting effective use of systems (including Beacon).
Shared Responsibilities (both roles)
· Supporting volunteer recruitment across Milton Keynes.
· Building positive relationships with volunteers, members and local partners.
· Contributing to the ongoing delivery and development of services.
You will spark our interest by being:
· A “People Person”: Having excellent interpersonal skills is crucial. This is a role that relies on working closely with volunteers and local people with sight loss.
· Well-organised and able to prioritise effectively: You will be able to manage a varied workload, balancing competing demands and focusing on what matters most to ensure services run smoothly.
· Community minded: You will be driven by a passion for making a positive impact on the lives of vision impaired individuals in our community, ideally having worked with volunteers to deliver services.
· Connected to Milton Keynes: This role involves working with individuals across the Milton Keynes area. Ideally, you will live in Milton Keynes or nearby, with good local knowledge and connections across the community.
· A confident communicator: You will be comfortable building relationships with a wide range of people, including volunteers, members and partners, and able to handle sensitive or challenging conversations in a calm and professional way.
· Resilient and adaptable: You will be able to manage changing priorities and respond to challenges positively, maintaining a calm and solutions-focused approach
Required Experience
· Experience working or volunteering in the voluntary/community sector – ideally with an understanding of the current challenges in the sector.
· Experience in recruiting, coordinating, or supporting volunteers or growing a team, service or project through community engagement.
· Demonstrable success in building partnerships, networking or stakeholder engagement.
· Comfortable managing projects or local services with limited supervision, ideally in a community-based setting.
· Experience of managing a varied workload and prioritising effectively across multiple tasks.
· Prior experience working with or supporting people with sensory loss would be beneficial, but not essential.
If our purpose excites you, and you feel you have the skills required to excel in one of these roles, we would love to receive an application from you!
We understand that the requirements of job advertisements can, on occasions, appear a bit daunting. Please don’t be deterred from applying if you feel you don’t quite meet them all. Training and development will be provided to support your success.
Please apply with with a copy of your CV and a covering letter explaining why you feel you are a good match for the role. Please indicate in your application which role would be your preference (Social Clubs or Home Visiting Services).
Please note, applications received with no covering letter will not be considered.
The successful candidate must be freely eligible to work in the UK, as we are unable to accommodate sponsorship.
BucksVision is committed to Equality, Diversity and Inclusion and building a diverse community. We welcome applications from eligible candidates regardless of any protected characteristics.
No agencies, please.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Keychange is a Christian charity with a proud history of supporting people by providing community for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.
We are now seeking a Housing Operations Manager to play a pivotal role in overseeing our supported housing delivery.
The role
As Housing Operations Manager you will oversee both the ongoing supported housing operations and be tasked to bring improvement and consistency of delivery. We have a vision to grow our women’s housing provision over the next five years and this role will be key in developing an impacting and financially sustainable supported housing model.
The focus of the role includes:
This is a management role with real impact – both within Keychange and in the lives of people we support.
About you
We are looking for a values-led manager who brings:
You will be someone who combines operational management with high standards of support, and who leads with integrity, humility and purpose. This is a management role where you can make a lasting and meaningful difference.
The role involves regular travel across our sites in the south of England.
What we offer
Please see the attached job pack for a full job description and person specification, and more information about how to apply. Please note that we will be interviewing on a rolling basis and reserve the right to close applications early, so we recommend that you apply at your earliest opportunity.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Want to use your communication and listening skills to support people experiencing homelessness in Bristol as a Project Worker?
Where you’ll be working
St Mungo’s Bristol Accommodation Services are taking on an exciting expansion, including supported housing Toll House Court in Southville, and Semi Independent Accommodation across West and East Bristol.
These services provide accommodation and housing related support to people experiencing homelessness; dedicated to providing a safe, trauma informed, high quality and inclusive service to people while they are living in the hostel with the aim of working towards a positive move-on into independent housing.
You will join a dynamic team of managers, day shift and night shift workers, taking part in the renewal of the service, helping us to provide a psychologically-informed environment and a supportive and secure place where our residents can make meaningful life changes.
What you’ll be doing as a Project Worker
When you'll be working
You will work full time on-site on a 7‑day rolling rota, including early shifts from 7:30am, late shifts until around 10pm, bank holidays, and two extended weekend shifts in every six. Some roles also offer a 20% pay premium for hours worked between 8pm–8am Monday to Friday, and for all weekend hours.
What we're looking for
This is a fantastic opportunity to be part of the transition of this expansion. You don't need loads of direct experience. We are looking for inspirational, people who will be committed to our recovery ethos, and has a genuine interest to support people to rebuild their lives. If you can demonstrate the below we’d love to hear from you!
We believe in the value of lived experience and welcome applications from people who can draw on personal experience (e.g. homelessness, mental health struggles, addiction, abuse, exploitation, time in care or the justice system) to build rapport and support clients within a recovery focused approach.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
Visit our website and click the ‘Apply Now’ Button to start your online application form.
Closing date: 10 am on 19 May 2026
Interview and assessments between 1-5 June 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting newly created role at Flynne’s Barn, offering the opportunity to play a key part in supporting and shaping our work as we grow. As Office Coordinator, you’ll help strengthen our core functions and provide essential administrative support across both existing and new projects.
We're looking for a proactive, organised and experienced administrator who is comfortable working independently as well as collaboratively in a small and growing team. You’ll be someone who thrives in a varied and busy environment, and who is motivated by the chance to contribute to something meaningful. This role offers the opportunity to help shape how we work as an organisation and to make a genuine difference to young people facing the challenges of a cancer diagnosis.
At the heart of our day-to-day operations, this is a broad and hands-on position. It would suit someone who is adaptable, enjoys variety and takes pride in keeping things running smoothly.
This is an onsite role at Flynne’s Barn, with scope for some remote working.
Salary: £12,000 per year (full-time equivalent salary £30,000)
To apply: Please use the Apply Now button to upload a CV and Cover Letter via the CharityJob portal by 9am (UK time) on 1 June 2026.
Your cover letter (1 to 2 pages) should set out what you would bring to the role, with reference to the person specification in the job description.
We warmly welcome applications from people of all backgrounds, particularly those from groups currently underrepresented in the workplace.
Flynne’s Barn is a charity supporting young people living with cancer. We offer residential stays in the Lake District, bringing young people with a shared experience of cancer together to build community. During a stay we offer a range of outdoor and creative activities. We aim to provide the space for young visitors to relax, find friendship and to build confidence in a safe, supportive context. We also provide an online/telephone counselling service for young people and their families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.
We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.
About this role
As a Team Lead your responsibilities would include:
About you
To be successful in this role you will need:
We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.
Carers First Can Offer You
In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.
Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.
How to apply
To apply for our exciting opportunity and make a real difference to the lives of carers, please download our Candidate Pack and click on the ‘Apply Now’ button to begin your application.
Applications can only be assessed if they clearly state how you meet each of the requirements in the Personal Specification.
Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
Interview Process
Following shortlisting, successful candidates will be contacted directly and invited to interview - Date to be confirmed.
Carers First is an Equal Opportunities Employer
Positive Collaborative Ambitious
Our new three-year strategy will enable us to grow our work to reach and support significantly more carers delivering innovative programmes of support
The client requests no contact from agencies or media sales.
Who we are, what we do
Father Hudson’s Caritas (FHC) is a social and community care charity working across the Catholic Archdiocese of Birmingham. For over 124 years we have responded to need, helping people to lead fulfilled lives through our range of services and partnerships. Our work is rooted in a Catholic ethos and we welcome and support people of all faiths and none. As an organisation we have continued to adapt our services to the changing needs of those who are most vulnerable; it is an exciting time to join our organisation as we deliver our new 3-year strategy.
The Role
As our Head of Finance, you will be a key member of FHC’s Senior Management Team, providing strategic and operational leadership across finance and the wider resources portfolio (Finance, IT, Estates and Facilities). Working closely with the CEO and Trustees, you will ensure strong financial planning, robust controls, clear reporting and regulatory compliance.
As part of this senior role you will line manage the Finance, IT and Facilities Manager. We’re looking for a values-led leader who will model FHC’s organisational values, including compassion, respect, collaboration and excellence.
What we are looking for
You will be CCAB qualified and bring senior-level financial leadership experience with the ability to operate confidently in a complex, mission-driven social care environment. We’re particularly keen to hear from candidates who can combine strong technical skills, a thirst for digital transformation and effective use of resources, alongside collaborative, person-centred leadership.
Location
The role is based at our modern, purpose-built Head Office in Coleshill – St George’s House, Gerards Way, Coleshill, B46 3FG.
Closing Date: Monday 1st June 2026
Interview Date: Thursday 11th June 2026
Our Mission is to respond to need, helping all people to lead fulfilled lives through our range of services and partnershi



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SV 2 is a registered charity supporting victims and survivors of sexual abuse and sexual assault across Derby City and Derbyshire. We deliver specialist support, education and prevention services, including ISVA and ChISVA services and a BACP‑accredited therapy service.
We are looking to expand our pool of experienced, trauma‑informed Clinical Supervisors to provide reflective, supportive and ethically focused supervision to staff working across our services. This supervision plays a vital role in promoting safe practice, practitioner wellbeing, professional development and robust safeguarding and ethical decision‑making.
You may undertake monthly clinical supervision to one or more of the following areas;
ISVA teams (monthly group supervision across North and South Derbyshire + quarterly individual supervision
Supervision must be trauma‑informed and reflective, aligned with the BACP Ethical Framework (or equivalent), and attentive to risk, safeguarding, vicarious trauma and burnout.
About you:
You will hold a Level 5 or Level 6 (or equivalent) Clinical Supervision qualification, be registered/accredited with BACP/UKCP/NCS (or equivalent), and hold a recognised Level 6 counselling/psychotherapy qualification.
You’ll have experience delivering group supervision, strong knowledge of sexual violence and trauma, and a commitment to CPD and safeguarding practice. An Enhanced DBS is required.
Please apply via CharityJob with your CV and a covering letter
The client requests no contact from agencies or media sales.
Residential Assistant Manager
Sale, Manchester
£28,188 - £29,355 per annum-Once 6m probation is passed
Permanent, Full Time (37.5 hours per week on a 24hrs shift system)
Additional payment of £30 per night for the on-call cover duties.
Here at Stockdales, we endeavour to provide a family orientated service that meets the needs of all the people we support through holistic assessment.
We are seeking a compassionate and motivated Residential Assistant Manager to help deliver high-quality, person-centred support while assisting with the day-to-day leadership of the service. Working alongside the Service Manager, you will support the smooth running of the home, maintain high standards of care, safety and compliance, and act as a positive role model for the team.
The role includes leading and mentoring staff, supporting rota management and administrative tasks, contributing to audits and quality monitoring and ensuring care plans, risk assessments and records are accurate and up to date. You will promote best practice in safeguarding, support compliance with CQC and relevant legislation and help develop a skilled and confident team through training and guidance.
You will work closely with families and professionals to support people’s health, wellbeing and independence, while responding calmly and effectively in a range of situations. The role may include supporting people in the community, undertaking clinical duties once trained and assisting with transport where required.
About You
About Us
Stockdales is a local charity based in Sale, just south of Manchester City Centre. We have over 70 years’ experience supporting people with learning and physical disabilities to live life to the full. Our 5 care homes have up to 7 residents and our busy Community Service has weekly sessions, a social club and a weekend kids club. Check out our website to see what we do.
What you will receive whilst working for us:
Qualified Low Intensity Psychological Wellbeing Practitioner (PWP) – NHS Pathfinder Partnership
GMRC is a registered charity working with adult women who are victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.
PLEASE NOTE
This role is restricted to female applicants only under the Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010)
We are seeking a qualified Psychological Wellbeing Practitioner (PWP) or Low Intensity Psychological Worker to support survivors of sexual trauma and their loved ones through evidence-based, low‑intensity psychological interventions.
You will work closely with a wide network of main contacts and partners, including PCFT GM Resilience Hub, TRC, Greater Manchester Rape Crisis, Manchester Action on Street Health (MASH), local authority partners, third‑sector organisations, multi‑disciplinary teams, service users and carers, and services across the adult mental health pathway.
The role operates across three sites within Greater Manchester, making the ability and willingness to travel between sites essential. You will work flexibly in partner organisation settings and in the community, collaborating with individuals, carers and multi‑agency providers to assess and identify social care needs that may present barriers to clients addressing their sexual trauma.
Key responsibilities
Engage with women‑only services and partner organisations to ensure safe, inclusive and responsive support
About you
You will be a qualified and experienced practitioner with a background in mental health, trauma‑informed practice and engagement. Experience of working within women‑only services supporting those who have experienced sexual harm and their loved ones is highly valued, though we also welcome applicants with strong transferable skills.
If you’re passionate about supporting survivors, working collaboratively across complex systems, and making a meaningful difference to people’s recovery and wellbeing, we would love to hear from you.
Benefits
#wellbeing #wellbeing practitioner #psychological wellbeing #psychological wellbeing practitioner #wellbeing #mental health #mental health practitioner #mental wellbeing
A service run by women for women who have experienced sexual violence at any time in their lives.
The client requests no contact from agencies or media sales.
As part of our services team, you will coordinate and deliver our London-based outreach clinics and national advice line, ensuring safe, high-quality, and holistic health and advocacy services.
As part of our Services Team, you will guide clinic and advice-line volunteers and Staff, oversee day-to-day operations, support complex casework, all while upholding DOTW-UK’s values of compassion, dignity and inclusion.
Our service users include people experiencing destitution, violence, trafficking, or homelessness. You will help them access healthcare, understand their rights, and connect with wider social support.
We are seeking someone with strong skills in coordination, leadership and advocacy, emotional resilience, experience working with vulnerable groups or volunteer-led services. The right person will thrive under pressure, lead with empathy and maintain a culture of safety and collaboration.
We offer regular supervision, wellbeing support, and training in trauma-informed care, safeguarding, and managing complex situations.
We strongly encourage applications from people with lived experience of migration, homelessness, or barriers to healthcare.
We work tirelessly to empower excluded people to access healthcare.
The client requests no contact from agencies or media sales.
Contract: Permanent
Hours: 35 per week
Location: London
Starting salary:£41,047
Closing date: 29th May 2026
Expected date of interviews: WC 9th June 2026
Job ref: VA786
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We have an exciting opportunity for an experienced Web Editor to join our charity as we build on our search optimisation and online engagement plans.
Would you like to join our award-winning organisation?
About the role
This role is blend of content creation and optimisation, analytics, data and audience engagement work.The Web Editor will review, design, deliver and implement an online content roadmap that delivers growth against fundraising and engagement and campaigning KPIs, whilst also supports, coordinates or inputs into digital projects for teams across the charity. Product owner of the existing website, ensuring it is optimised for search engines, is security and privacy compliant anddelivers the best experience for our supporters.
Working closely withing the Digital, Campaigns and Communications team you will provide online support to charity as a whole to showcase our survivor centred clinical, policy, campaigningand fundraising work.
About you
If you have experience in successful search engine optimisation and content management system management and enjoy working across teams to scope and support with online solutions this could be the ideal role for you.Project management and agency account management (development and search) skills are also essential to this role as is the ability to develop engaging multi-format online content, whilst supporting colleagues using digital platforms across the directorate with best practice guidance and safe access.
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £41,047 - £47,615
To view the Job Description and Person Specification, please kindly find the attached file. hu
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standard/enhanced DBS/PVG disclosure, as well as a need for full employment history and up to date employment references.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.)
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
As Southwark Cathedral’s Digital Marketing Coordinator, you’ll be responsible for executing digital marketing activity that build awareness and deepens connection to our mission and values.
This is an exciting place to work, in the heart of London next to Borough Market. We’re a fun and friendly team, creating a space in the centre of London for worship, events, talks, film shoots and community life, like no other.
No one day is the same, and with a supportive team around you, there is a packed agenda to help more people discover and engage with who we are and what we do at Southwark Cathedral.
You’ll support the development of marketing plans and campaigns that increase awareness and drive sales through an integrated, multi-channel approach.
You’ll develop and work toward KPIs that contribute to increasing visitor numbers, donations and the Cathedral’s enterprises, including shop revenue, room hire, location shoots and events.
This is a multi-faceted role with ample opportunity to make impact across our Paid, Earned, Shared and Owned (PESO) framework, website optimisation, SEO, social media channels, reporting and email campaigns.
If you have experience in:
And are:
Then we would love to hear from you.
Main Duties and Responsibilities
Closing date: 11.59pm on Tuesday, May 19th
Interviews are planned for Wednesday, June 17th
Introduction to the Cathedral
Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.
The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.
Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.
Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training.
Appointment to this role is subject to satisfactory references and the right to work in the UK.
The client requests no contact from agencies or media sales.