Trust jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reports to: Croydon Health and Wellbeing Space Manager
Location: Croydon Health and Wellbeing Space (CHWS), Whitgift Centre, North End, Croydon CR0 1LP (additional locations may be identified in the future)
Hours:36 hours per week (full time), Monday to Friday with occasional weekend working required
We are looking for 2 Advice Workers to join the team at the Croydon Health and Wellbeing Space (CHWS).
Croydon Health & Wellbeing Space (CHWS) is an exciting and dynamic service, run in partnership with Mind in Croydon and Croydon BME Forum and commissioned by South London and Maudsley Mental Health Service (SLaM). The CHWS opened in 2022 with the aim of providing advice, information, and specialist support to Croydon residents with mental health concerns, who drop-in, or have been referred to the via the local Integrated Care Network Plus multi-disciplinary clinical and community mental health support teams.
The Advice Workers will be part of a friendly team, including crisis workers and clinical mental health professionals and function as the first point of access for visitors to the CHWS. Following an initial conversation to ascertain the clients’ needs, the Advice Workers will provide information and advice, as well as signposting and referrals to specialist services, such as the Mental Health Personal Independence Co-ordinators, Social Prescribers and Community Link Workers, in addition to the wider voluntary and statutory services in the borough. The role will be fast paced and vary each day offering a fantastic opportunity for the postholder to develop their knowledge and skills and make a difference to the users of this service.
To apply please send your CV and a Covering Letter explaining:
Why would you like to apply for this role?
How your skills and experience relate to the competencies in the Person Specification of the job description?
What value you can add to the service?
Mind in Croydon is working to promote good mental health. It seeks to empower people to lead a full life as part of their local community.
The client requests no contact from agencies or media sales.
RESPONSIBILITIES:
Outreach, Wheelchair Skills and Wider Engagement
· Engage the widest possible range of people with spinal cord injury to sign up for further contact with Back Up, through organising and/or delivering wheelchair skills training sessions and talks for patients and families at the spinal cord injury centre in the region, general hospitals and with other key partners or locations as identified.
· Coordinate, support and manage volunteer trainers who are helping to deliver sessions and talking to patients and families.
· Lead, sustain and develop strong and effective working relationships with a wide range of health professionals and other charity representatives e.g. through presentations, calls and meetings, to ensure that people access seamless support.
Proactive Contact with People Affected by Spinal Cord Injury
· Maintain and support relationships with a large number of people affected by SCI (adults, children and young people and their parents) through regular proactive contact. This could be in person in the spinal cord injury centre, other settings or through events, telephone contact or other interactions.
· Explore their feelings, wishes and needs and provide tailored peer support to help them feel supported, access relevant services from Back Up and elsewhere through proactive referrals, and become more aware of the possibilities of life after SCI.
Networking, Partnerships and Sustainability
· Develop and maintain a map of touchpoints in the region, where people with an SCI will come into contact.
· Develop partnerships, referral routes and signposting processes to develop reach beyond the spinal cord injury centre.
· Develop and manage a network of community ambassador volunteers to support the wider work and sustainability of Back Up through fundraising and other related activities.
· Take a lead on encouraging localised fundraising activity; working towards wider income targets that support ongoing sustainability.
Other Duties and Responsibilities
· Maintaining accurate records on the database.
· Work as a team, consulting with others to ensure you give and receive high quality support.
· Keep Back Up informed of the issues affecting the people you are supporting and of developments at the spinal cord injury centre, general hospitals and other settings.
· Input into team planning and activities.
· Manage the budget relating to activities in your region.
· Help recruit new volunteers as needed to ensure a diverse team representing Back Up.
· Other duties as required by the Regional Outreach & Engagement Team Leader.
The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role.
PERSON SPECIFICATION:
Essential:
- Experience of working to support vulnerable people to achieve goals/move forward in life
- Excellent interpersonal skills and ability to relate to people at all levels internally and externally
- Excellent written and verbal communication skills
- High standard of IT including experience of using databases and MS Office
- Self-starter; highly organised, able to drive own workload
- A creative and proactive approach to all areas of work with a 'can do' attitude, in line with the charity's values
- Commitment to delivering a high-quality service
- Respect for confidentiality
- Suitable to work safely and appropriately with children and vulnerable people
- Strong team working orientation with a flexible and adaptable approach to work demands across the whole organisation, a real people person
- Respect for others; able to work in a way that respects diversity and values equality
- Great listener, warmth, empathy, respect for everybody. Able to be non-judgmental and focus on the individual and their needs
- Willing and able to travel and work occasional evenings and weekends including overnight stays
- GCSE Maths and English A-C or equivalent
Desirable:
- Spinal cord injured person or family member
- Experience of working with and supporting volunteers
- Experience of working with people in trauma
- Presentation skills and the ability to manage a group
- Proactive approach to own support needs, health & wellbeing
- An understanding of the needs of people adjusting to life with spinal cord injury
• Please Note: We currently review application only through Charity Jobs ATS. Please apply through Charity jobs as we will not be accepting offline applications.
• Charity Jobs will ask you for a CV & Cover Letter (saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted).
• Please complete equal opportunities form on charity Jobs. This form will be kept separate from your application and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in, but it will help us improve and maintain high standards.
We will acknowledge receipt of your ap
At Back Up, our vision is a world where everyone affected by spinal cord injury can reach their full potential.

The client requests no contact from agencies or media sales.
Job Title: Community Project Officer
Team: Ramblers England
Location: Hybrid (London Office)
Contract Type: Fixed Term Contract up to December 2028
*This role sits within a pay grade with a pay range of £22,115 (£27,694 FTE) to £34,913 (£43,642 FTE) . The salary on appointment will be set at the lower end of the pay range, to a maximum of £24,370 (£30,463 FTE) depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
Context and purpose of role
By 2034 Ramblers ambition is that everyone in England and Wales will be able to join a Wellbeing Walk close to where they live – for communities to come together and experience the health and wellbeing benefits of walking. This work is part of the strategic plan and business objectives of Ramblers GB.
The role will deliver the Walking Together Project across communities in north London, Slough and Reading. The role will engage directly with the most disadvantaged communities, where loneliness, social isolation and inactivity could be prevalent, through a ‘Getting Started’ Wellbeing Walks programme. This is a community delivery role to work with local communities to establish walks and find potential walk leaders within the community to sustain walking.
Key responsibilities
· Deliver the Ramblers Getting Started element of the Walking Together Project
· Maintain positive working relationships with local and regional partners to deliver the project
· Maintain positive working relationships with local members/volunteers
· Attend Community/Borough or Town Council, steering group and other partner meetings and events and use to deliver the project
· Ensure relevant policies and procedures, compliant with current legislation and in line with Ramblers’ approach, are supported
· Set up community walking programmes in the identified areas each year
· Deliver and coordinate training opportunities for the communities who sign up to the project
· Support the Community Development Officers in identifying further opportunities in the area
· Manage and record project expenditure
· Provide regular progress reports
· Undertake such other duties as may be reasonably required of the post
· Engage and proactively develop excellent working relationships across the organisation
The person
Knowledge and Experience
· Experience working with a wide variety of groups and communities
· Excellent verbal and written communication skills with demonstrable attention to detail and the needs of different audiences
· Experience of successfully managing projects or programmes delivering against agreed objectives
· A proven track record in recruiting and working with volunteers
· Experience of designing and delivering training and support resources
· Excellent IT skills, including social media and web skills, and an ability to support others to use software and programmes
· Interest in/knowledge of walking/physical activity/public health
· Ability to appropriately collect data for monitoring and evaluation purposes and collation of associated reports
Skills
· Ability to work with a range of internal and external stakeholders, including volunteers, managing requirements and expectations
· Ability to develop and lead a project with the related co-ordination, planning and organisational skills
· Excellent interpersonal skills with an ability to build strong relationships with a variety of stakeholders
· Skills to enable the leading of safe and inspiring group walks
· Facilitation and training skills – in-person and online
· Ability to diagnose problems, provide solutions and make logical, timely decisions
· Ability to work independently and collaboratively as part of a team to achieve common goals
Personal Attributes
· Interest in walking and a commitment to the principles of inclusion and enabling everyone to feel welcome in the outdoors
· Flexible and resilient with the ability to balance competing demands
· Willing to travel and spend some evenings and weekends working
· Willing to undertake training and professional development to ensure skills and knowledge are up to date
The Ramblers promote diversity and welcome applications from all sections of the community
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
Sheffield Children's Hospital Charity
Location: Sheffield
Reporting to: Head of Community and Events
Hours and basis: Part Time – 22.5 hours per week / Fixed-Term Contract until 12th November 2027 (Maternity Cover)
Salary: Manager band starting £35,674.05 per annum pro rata (£21,404.43 actual)
Sheffield Children's Hospital Charity is seeking a proactive and relationship-focused Community Fundraising Manager to play a key role within our Community and Events team. You will manage a diverse portfolio of fundraising campaigns and projects, develop meaningful supporter relationships, and create exceptional experiences that encourage long-term support, helping to grow income and maximise impact for children and young people.
About the role
In this key management role, you will work closely with the Head of Community and Events to deliver our community fundraising strategy and business plan, driving income growth while ensuring exceptional supporter experiences.
You will lead a team of Community Fundraising Officers, providing day-to-day management, coaching and support, while overseeing the delivery of a diverse portfolio of fundraising products, campaigns and projects. This includes established campaigns such as Christmas Jumper Day, PJ Day, In Memory and Schools fundraising, as well as developing innovative opportunities to inspire community support.
Working collaboratively with colleagues across the charity, volunteers, supporters and partners, you will help strengthen relationships, increase engagement and maximise fundraising income to support Sheffield Children's Hospital Charity's mission.
The role will require occasional evening and weekend working required to support fundraising events and community activities.
Key responsibilities
- Lead the development and delivery of community fundraising products, campaigns and projects that support sustainable income growth.
- Support the implementation of the charity's community fundraising strategy and contribute to future planning and development.
- Line manage the Community Fundraising Officers, providing leadership, performance management and professional development.
- Build and maintain strong relationships with supporters, community groups, schools and key stakeholders.
- Monitor and report on fundraising performance, budgets and KPIs, ensuring targets are achieved and opportunities identified.
- Ensure excellent supporter stewardship and donor care, creating positive experiences that encourage long-term engagement.
- Work collaboratively with colleagues across fundraising, marketing and volunteering teams to deliver integrated campaigns and initiatives.
- Ensure fundraising activities comply with relevant legislation, policies and fundraising best practice standards.
- Represent the charity at events, meetings and community engagements, acting as an ambassador for the organisation.
About you
We're looking for an enthusiastic and results-driven fundraising professional with experience of delivering successful fundraising campaigns, managing relationships and leading teams. You will be passionate about creating meaningful supporter experiences and motivated by the opportunity to make a difference for children and young people.
You will bring:
- Experience of community fundraising, events, account management, sales or a similar relationship-focused role.
- Experience managing and motivating individuals or teams to achieve targets and objectives.
- Strong relationship-building and stakeholder management skills.
- Experience developing and delivering projects, campaigns or events.
- Excellent communication, influencing and negotiation skills.
- Strong organisational skills with the ability to manage multiple priorities and work independently.
- Experience managing budgets, income targets and performance reporting.
- Knowledge of fundraising regulations, compliance requirements and supporter stewardship best practice.
- A proactive, creative and solutions-focused approach to fundraising.
For further details please read the full job description which outlines the behaviours, qualities, skills and experience we are looking for.
Why join us?
At Sheffield Children's Hospital Charity, you'll be part of a passionate and ambitious team committed to making a real difference for children and young people. You'll have the opportunity to lead meaningful fundraising activity, work alongside incredible supporters and help grow the impact of one of the UK's leading children's healthcare charities.
Closing Date: Monday 31st August 2026, 5:00pm
Interviews: Week commencing 7th September 2026.
Apply today by emailing your CV and a covering letter
Due to the high volume of applications we receive, we regret that we are unable to respond to all applicants. If you are shortlisted for interview, we will contact you directly. We thank you for your interest in joining Sheffield Children's Hospital Charity.
Agencies: We are not accepting unsolicited agency contact or applications for this role. Any CVs submitted by agencies without prior agreement will not be considered.
We support Sheffield Children’s to deliver life-changing care, comfort and new ideas to create healthier futures for children and young people.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a pivotal leadership role at a defining moment in TLG's journey.
As TLG works towards its vision of fullness of life for every child, no matter what struggles they face, we believe the opportunity before us is significant. The mental health challenges facing children continue to grow, whilst churches and schools are actively seeking effective ways to respond.
The vision for this role is to help TLG substantially increase its reach and impact by growing strategic partnerships with churches, schools and wider stakeholders. At the heart of this ambition is TLG's belief that lasting transformation happens when school, home and church work together, creating a powerful network of support around a child.
This Role’s Impact:
The Head of Strategic Engagement will lead TLG's growth strategy, translating vision into influence, opportunity and sustainable growth. They will help shape and strengthen TLG's growth culture, bringing greater strategic focus to relationship-building, networking, pipeline development and partnership acquisition across the organisation. In doing so, they will help develop a more intentional and effective approach to sales, enabling TLG to achieve its ambitious 2030 goals.
A key aspect of the role will be driving the growth of TLG's therapeutic support offer, requiring proven expertise in building demand, securing contracts and developing strategic relationships with schools, Multi-Academy Trusts, local authorities and other commissioning bodies.
Working across the organisation, the postholder will strengthen our collective ability to identify opportunities, open doors and expand our reach to children and families through church and school partnerships. Central to TLG’s future growth is our ambition to deepen and scale the partnership between church, school and home. The successful candidate will be passionate about increasing these connections, working towards our vision of transforming the lives of 10,000 children through 400 active church partnerships by 2030.
Alongside this, they will help unlock new ways for churches to engage with our mission, strengthening existing partnership models whilst pioneering new opportunities that connect churches more deeply with the needs of children and families in their communities.
At a time when unprecedented numbers of children are experiencing challenges with emotional wellbeing and mental health, this role offers the opportunity to mobilise the Church's response to one of the defining social challenges of our generation.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Applications will be reviewed on a rolling basis prior to the closing date, so we would encourage you to apply as soon as you’re able. We reserve the right to interview and appoint prior to the closing date.
Hours: Full time (37.5 hours per week)
Closing Date: Wednesday 7th October
Initial Interviews: Tuesday 13th October – Online
Final Interviews: Monday 19th October – at our National Support Centre in West Yorkshire
The client requests no contact from agencies or media sales.
Permanent
30 hours a week to include Sundays and Bank Holidays
£20,886.49 pro-rata
Location: Shoreham-by-Sea
Benefits include but not limited to:
-Enhanced maternity/paternity leave
-We match up to 8% pension
-Free counselling service
-Opportunities to develop and widen your skills
-2 days of paid volunteering time per annum to support another part of the organisation
About us: The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.
We run over 100 retail shops covering the whole of the UK - every one of these shops play a vital role in our mission to providing support to children and young adults. Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
About the role:This role sits within our Retail Domain, which transforms donated goods into vital income to support young people across the UK. You'll play a key part in our Shoreham shop, leading a team to deliver excellent customer service, community engagement, and income generation. As part of this role, you will be required to follow a shift of 30 hours per week.
We're looking for a passionate and motivated Shop Manager with the ability to lead people, grow a volunteer team and drive shop profits, driving improvements that strengthen the shop's performance and community impact.
Key Skills and Competencies:
The required skills and competencies for this role are:
-Retail or similar people management experience
-Commercial awareness to drive and deliver sales
-Positivity and resilience
-Demonstrable experience of successfully leading, developing and motivating a team
-Experience of managing to an income and expenditure budget
-Good IT skills
It would also be an advantage if you have any of the following skills and competencies:
-Full driving licence and access to a vehicle
-Experience of managing a team of volunteers
-Experience of the charity retail sector
Closing date: Midnight on Wednesday 12th August 2026.
Interviews: Date to be confirmed.
The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 2 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.
AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.
The Role
This is a fantastic opportunity to join a dynamic, creative marketing team and help the Law Society effectively promote the value of our products to our members and their businesses, from our flagship conferences to our premium member offer. You will be a key supporting member of the team, collaborating with all marketing colleagues on member-focused campaigns, marketing intelligence and research, as well as organisational and administrative support. You will play a key role in content creation, campaign reporting, and organisational support within the Product Marketing Team, and wider marketing department, to ensure our campaigns are dynamic, creative, and always put our members first.
You will collaborate with internal and external stakeholders including fellow Member Communications and Marketing colleagues, Social and Content teams, as well as our Events, Learning, Accreditations and Membership Engagement colleagues,
This is an exciting and varied role where your skills will be used to great effect to make a real impact for our members,
What we're looking for
- Experience in a professional working environment, with the ability to work flexibly across different areas of work and/or tasks within agreed deadlines.
- Excellent written and verbal communication skills, high level of attention to detail, and the ability to proof-read
- building effective working relationships with colleagues.
- Some experience or interest in learning how to develop s
You will be a motivated, creative thinker with experience supporting in marketing campaigns, and a proven track record of collaborating well with colleagues and managing multiple projects effectively.
have a keen interest in product marketing, including content creation (video, email, social etc) and data analysis to support colleagues in developing dynamic, relevant and engaging campaigns.
You will have excellent written, numeracy, and verbal communication skills with a high level of attention to detail accurate content that resonates with solicitors and take on other essential administrative tasks including PO raising and data collation.
You will also be experienced in building and maintaining effective relationships with a wide range of stakeholders at all levels and be able to work both pro-actively and reactively, often to tight deadlines.
You will be a proactive self-starter that takes creative initiatives to elevate existing campaigns.
What's in it for you
This is an excellent opportunity in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.
We offer hybrid working a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.
If you would like to have an informal discussion about the role, please contact Kimberley Taylor
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Freedom Project Co-ordinator plays a key role in supporting individuals experiencing homelessness, poverty, and social exclusion to move towards greater independence, stability, and personal progression.
Working directly with Freedom trainees, volunteers, and Mustard Tree clients, you will provide person-centred support through one-to-one casework, group activities, crisis intervention, and progression planning. You will help individuals identify and achieve their goals, overcome barriers, and access opportunities in employment, training, education, housing, and wider support services.
This role is central to delivering a welcoming, trauma-informed, and strengths-based service that reflects Mustard Tree’s values. Through building positive relationships, maintaining professional standards, and working collaboratively with colleagues and external partners, you will contribute to meaningful and sustainable outcomes for the people we support.
Key Competencies
World Class Welcome and Customer Service
· Deliver a warm, compassionate, and non-judgemental welcome to all visitors, service users, volunteers, and Freedom trainees.
· Provide advice, guidance, and emergency support to individuals accessing Mustard Tree services, including those sleeping rough or at risk of homelessness.
· Manage referral appointments sensitively and professionally, ensuring people are treated with dignity throughout the process.
· Provide a minimum of one day per week supporting reception-based and drop-in activity for people presenting with immediate needs.
· Maintain high standards of communication across face-to-face, telephone, and digital contact.
· Manage conflict calmly and professionally, helping individuals feel safe, respected, and listened to.
Proactive in Living and Sharing our Culture, Values and Behaviours
· Build positive, trusting relationships with Freedom trainees and support them to identify and work towards goals.
· Promote independence, resilience, and self-confidence through person-centred support planning.
· Support the delivery and development of Freedom Project Open Days and inductions, ensuring trainees feel welcomed and informed.
· Act as a positive ambassador for Mustard Tree, modelling the organisation’s values and behaviours at all times.
· Encourage participation, engagement, and progression throughout the Freedom programme.
Courage in Problem Solving and Embracing Change to Meet Needs
· Coordinate referrals and liaise with internal teams and external agencies to create clear pathways into the Freedom Project.
· Establish opportunities and routes into employment, education, training, volunteering, and other progression activities.
· Support trainees to overcome barriers by identifying practical solutions and accessing appropriate services.
· Adapt support plans and interventions based on changing circumstances and individual needs.
· Use initiative to identify areas for service improvement and contribute ideas to enhance outcomes.
Confident in Safeguarding and Incident Management
· Conduct risk assessments and maintain accurate client records and documentation.
· Identify, record, and escalate safeguarding concerns in line with Mustard Tree policies and procedures.
· Contribute to risk management through effective use of incident reporting systems and safeguarding processes.
· Maintain confidentiality and professional boundaries in all interactions.
· Support individuals experiencing crisis or distress in a safe, calm, and professional manner.
Skilled in Analysing Impact and Reporting
· Manage an active caseload, scheduling and delivering up to 20 one-to-one support sessions each week.
· Deliver a mixture of face-to-face and telephone support sessions based on client need. Change to ‘catch-up via phone call when people don’t attend’
· Complete outcome measures, support plans, case notes, and reports accurately and within agreed timescales.
· Produce case studies and impact evidence to demonstrate progression and programme outcomes.
· Monitor client journeys, progression plans, and successful move-on outcomes.
· Carry out administrative duties associated with the role and maintain accurate records on internal systems.
Positive Management of Stakeholders, Partners and Supporters
· Develop and maintain effective relationships with employers, Job Centres, training providers, housing services, charities, and statutory agencies.
· Coordinate training and educational opportunities for Freedom trainees across Mustard Tree services.
· Signpost and refer individuals to relevant specialist services, ensuring clear pathways of support.
· Act as a point of contact for colleagues seeking advice regarding Freedom trainees and help resolve issues where appropriate.
· Work collaboratively with internal teams to ensure coordinated and effective support delivery.
Developing Accountability and Inspiring our Teams
· Support Freedom trainees to develop skills, confidence, and positive behaviours that enable progression.
· Contribute to a culture of learning, accountability, and continuous improvement.
· Participate in supervision, training, and professional development opportunities.
· Engage with evidence-informed approaches, including Motivational Interviewing, reflective practice, and peer support.
· Share knowledge, learning, and best practice with colleagues and volunteers.
· Work collaboratively with team members to achieve service objectives and positive client outcomes.
General Work Duties
· Work within health and safety guidelines and Mustard Tree policies and procedures.
· Support other staff and departments and provide practical relief cover across workstreams where required.
· Take responsibility for professional development, attending training courses and learning opportunities as required.
· Lead by example, embodying Mustard Tree values and representing the charity professionally at all times.
· Contribute towards being an environmentally responsible organisation through recycling and supporting paper-lite working practices.
· Attend training, undertake research, and maintain awareness of relevant legislation and local services including housing, benefits, mental health, domestic abuse, and budgeting support.
· Undertake any other duties relevant to the role as reasonably required by the organisation.
Our mission is to combat poverty and prevent homelessness.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working at YMCA South Midlands is more than just a job. It's an opportunity to change lives.
We're looking for a compassionate, calm and resilient individual to join our Weekend Out of Hours team. Working every Saturday and Sunday from 8.00am to 8.00pm, you'll be there when our residents need support the most.
You'll provide practical and emotional support, help residents manage challenges and crises, maintain a safe and welcoming environment and respond confidently to situations as they arise. Every day is different, and no two shifts are ever the same.
About You
This role is ideal for someone who enjoys building positive relationships, can remain calm under pressure and genuinely wants to make a difference to the lives of young people.
We're looking for someone who:
- Has experience working with vulnerable adults or young people, ideally within supported housing, leaving care services or a similar environment.
- Has a strong understanding of Safeguarding and Professional Boundaries
- Builds positive, trusting relationships through kindness, empathy and respect.
- Remains calm and confident when managing challenging situations or supporting individuals in crisis.
- Has excellent communication and interpersonal skills.
- Is well organised, able to work independently and make sound decisions.
- Believes every young person deserves the opportunity to succeed.
Most importantly, you'll share our passion for supporting young people and helping them build brighter futures.
Why Join YMCA South Midlands?
As well as being part of a supportive and collaborative team, you'll benefit from:
- The opportunity to make a genuine difference every day.
- A welcoming and values-led organisation.
- Ongoing learning and development opportunities.
- A supportive leadership team that values your wellbeing.
- The chance to be part of an organisation that's growing and investing in its people.
Everyone is Welcome Here
At YMCA South Midlands, we believe everyone should feel they belong.
We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness.
As a charity with a Christian heritage, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none. All appointments are made on merit.
Reasonable Adjustments
We want every candidate to have the opportunity to perform at their best throughout our recruitment process.
If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you.
Safer Recruitment
YMCA South Midlands is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all colleagues to share this commitment.
As part of our safer recruitment process, the successful candidate will be required to complete pre-employment checks, which will include a DBS check, verification of identity and right to work in the UK, employment references, qualification checks (where applicable) and other relevant pre-employment screening in line with our Safer Recruitment Policy.
Ready to Apply?
If you're passionate about people, thrive in a fast-paced environment and want to help build a culture where people are supported, challenged and inspired to achieve their best, we'd love to hear from you.
We exist to ensure young people have a safe place they can call home, people they can trust, and the support they need to fulfil their potential.
The client requests no contact from agencies or media sales.
Senior Outreach Worker
Location: Hatfield / Hybrid Working (minimum 3 days office-based, including core days Tuesday and Wednesday)
Salary: £33,095 per annum
Hours: 37 hours per week
Contract: Permanent
Closing Date: 14th August 2026
Recruitment Day: 10.00 am to 2.00 pm 18th August 2026
Make a difference to young people's lives
Herts Young Homeless (hyh) is looking for a passionate and experienced Senior Outreach Worker to help establish and develop an exciting new outreach service.
This is a fantastic opportunity for someone who is motivated by making a real impact and wants to work directly with young people who are at risk of homelessness. As a Senior Outreach Worker, you will play a key role in delivering support, building relationships, and helping young people access the services and opportunities they need to achieve positive outcomes.
Working as part of our Frontline Services team, you will help shape a new service from the ground up while ensuring young people receive high-quality, person-centred support.
About you
We are looking for someone who:
- Has experience of supporting young people, vulnerable individuals, or those facing housing-related challenges.
- Can build trusting and professional relationships with a wide range of people.
- Is confident working independently and managing a varied caseload.
- Has excellent communication and organisational skills.
- Takes a strengths-based and person-centred approach to support.
- Is committed to inclusion, equality, and empowering young people to achieve their goals.
Most importantly, we are looking for someone who shares our values and believes that every young person deserves a safe place to live and the opportunity to thrive.
Why join hyh?
At hyh, we are committed to creating an inclusive workplace where everyone feels valued, respected, and able to be themselves. We welcome applications from people of all backgrounds, communities, identities, and experiences.
We value our people and want you to feel supported and appreciated. We offer:
- A collaborative, knowledgeable and supportive team environment
- 25 days annual leave plus bank holidays (rising to 28 with service)
- An extra day off to celebrate your birthday
- Holiday purchase scheme and hybrid working opportunities
- Mileage reimbursement for work-related travel
- Pension scheme and Group Life Insurance
- BHSF Health Cash Plan and Employee Assistance Programme
- Blue Light Card discounts
- Company sick pay (subject to eligibility)
- Ongoing training and development, including secondments
- Long service awards, refer-a-friend scheme and monthly staff rewards
Diversity and Inclusion
We welcome applications from people of all backgrounds, experiences, and communities.
We particularly encourage applications from candidates who are currently underrepresented within the charity sector, including people from ethnic minority backgrounds, disabled people, LGBTQ+ individuals, and those with relevant lived experience.
If you require any adjustments during the recruitment process, please let us know. We are committed to creating an accessible and inclusive recruitment experience for everyone.
Safeguarding
hyh is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. This role requires an Enhanced DBS check and is exempt from the Rehabilitation of Offenders Act 1974.
Apply now
Join us in helping young people build brighter futures and prevent homelessness before it happens. Visit our website and click the apply here link.
Please upload a covering letter and CV outlining your relevant skills and experience as well as why you want to apply for the role.
Breaking the cycle of youth homelessness through education, advice and support for young people and their families

The client requests no contact from agencies or media sales.
Context of role:
The Outreach Officer plays a key role in raising awareness of services, strengthening community
partnerships and supporting the delivery of high-quality bereavement support activities across the
region. The postholder will engage with local networks, coordinate events, and support volunteers while ensuring effective monitoring, reporting and continuous improvement.
This role sits initially within Shropshire, Worcestershire and Herefordshire, but will expand to support phase 3 of the expansion which will include the West Midlands, Warwickshire and
Staffordshire.
Key responsibilities:
Support Service:
1. Event Coordination and Delivery
1.1: Coordinate and deliver regular community engagement activities, including; coffee mornings and
support events.
1.2: Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions.
1.3: Represent the organisation at regional events, including supporting fundraising and CYP teams
when required.
1.4: Co-lead on bookings and coordination of Ty Uchaf, our respite house.
2. Awareness, Training and Engagement
2.1: Lead on regional awareness training delivery for non-emergency services and community-based
organisations.
2.2: Deliver additional 2wish training programmes as required, including Children & Young People
(CYP) and Bereavement in workplace support training.
2.3: Lead awareness and advocacy activities with local ‘support champions’, including professionals
within non-emergency services.
3. Partnership and Network Development
3.1: Actively engage with local bereavement networks through attendance at meetings, hosting
information stands and building strong professional relationships across the region.
3.2: Develop and maintain effective links with community partners to expand reach and awareness of
services.
4. Volunteer Support
4.1: Act as a key local contact for volunteers.
4.2: Support the recruitment, training and retention of volunteers in collaboration with the wider
team.
5. Administration, Monitoring and Reporting
5.1: Maintain and take ownership of relevant systems and spreadsheets, including those used for:
52: Event planning and delivery
5.3: Marketing and communications
5.4: Contact and engagement tracking
5.5: Professional and family engagement records
5.6: Accurately record interactions with stakeholders, including; families, professionals, champions
and referral partners.
5.7: Monitor and manage posts/content on Facebook family accounts.
6. Quality Assurance and Improvement
6.1: Support quality audits and contribute to continuous improvement processes.
6.2: Collect and review feedback from events and training sessions to inform future development.2.0 General:
1.1: To be responsible for organising own work agenda, time management and administration
1.2: To keep clear and up to date records on database of activities with families and any ensuing
action
1.3: To promote the on-going work and continued support that 2wish can offer
1.4: To work as part of a team providing support to suddenly bereaved families
1.5: To work alongside support team and maintain a seamless approach to service delivery
1.6: To maintain a high degree of confidentiality in accordance with the charity’s policies
1.7: To show respect and sensitivity for the cultural and religious beliefs of families
1.8: To undertake learning opportunities and seek them out for the team
1.9: To adhere to all company policies and procedures including Safeguarding, Confidentiality,
Health and Safety and Lone Working; and to be proactive in implementing new safe working
practices as appropriate
1.10: To attend weekend and evening community events in support of the charity as necessary
1.11: Participate as and when required in team meetings and one-to-one meetings, and
undertake, as appropriate, courses/training/other developmental activities, which is relevant to
the role
1.12: To contribute to the evaluation and monitoring processes to ensure effectiveness of
services and activities provided
1.13: Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances
unpredictable and varied. All employees are therefore expected to work in a flexible way and
tasks, which are not specifically covered in their job description may have to be undertaken.
This role is subject to a DBS check.
The client requests no contact from agencies or media sales.
Job Title - Member Services Manager
Contract - Permanent
Hours - 21 hours per week
Salary - £30,600 per annum (£51,000 FTE)
Location - Coram Campus, London – hybrid of office and home working
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About CoramBAAF
CoramBAAF is the UK’s leading membership organisation for professionals working across adoption, fostering and kinship care. We provide information, best practice guidance, advice, training and resources to support our members and influence policy to improve outcomes for children and young people.
Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.
Our 600+ individual and associate members - comprising lawyers, health professionals, educational institutions, therapeutic and family support services, and more - reflect the multidisciplinary nature of our work.
Together, our members make up the largest network of organisations and individuals involved with children in their journey through the care system.
About the role
CoramBAAF’s membership is central to the organisation’s aims and activities. The Member Services Team provides a comprehensive service to corporate, associate and individual members and customers in all four nations of the UK. The team manages and tracks member renewals, enrols new members, implements recruitment and retention strategies, co-ordinates service delivery to members and handles a wide range of membership enquiries.
The team is also responsible for the licensing of CoramBAAF’s health and social work report forms, essential to practice in adoption, fostering, kinship care and other substitute care UK-wide. Activities to support the licence scheme include managing and tracking licence renewals, coordinating the release of new and updated forms, enrolling new licence holders and handling a wide range of queries.
The Member Services Manager will provide leadership and line management across both membership and the forms licence scheme. The postholder will maximise income from CoramBAAF membership and ensure its continued reach and relevance. They will also maximise income from the forms licence scheme and actively promote its importance as a key member benefit. Importantly they will strengthen engagement with members to ensure retention whilst also increasing reach and awareness nationally to recruit new members.
Key responsibilities include:
- Develop and oversee the implementation of a member engagement strategy to increase direct contact with staff/frontline workers in members agencies.
- Have regular contact with member agencies (in person and online) to promote the benefit of membership and ensure that members are maximising their membership.
- Gather data and maintain accurate records of current member agency engagement in order to identify opportunities for growth as well as areas of concern.
- Take the lead, and in consultation with colleagues, agree the membership benefits and fees payable across the different categories of membership UK wide.
- Take the lead, with colleagues, to devise new membership categories and benefits as appropriate.
- Monitor take up of membership and engagement with CoramBAAF and devise strategies and communications accordingly.
- Take the lead, and in consultation with colleagues, maintain and develop the forms licence scheme.
- Maximise income from the scheme by encouraging take up of more forms and attracting more users/customers.
We are seeking an enthusiastic, hard-working and proactive professional to lead our small but dedicated Member Services team. The ideal candidate will be a motivated individual with strong membership, organisational and communications skills and experience and a desire to provide high quality services to members and customers.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 30th August 2026 at 23:59
Interview Date: Week commencing 14th September 2026. Please note that interviews will be held in-person at the Coram Campus in London and will include a short test.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
We're looking for a resilient and proactive Women's Recovery Practitioner to lead Hope and Visions first women’s community in Gloucester.
We have found our first home, and aim to be open by October.
As well as supporting our first residents, you will play a key role in helping us to open more homes.
No two days will be the same. One day you might be supporting a woman with child contact arrangements, the next helping a woman prepare for employment, or arranging repairs to one of our homes.
You will also be liaising with prospective landlords as we grow our community.
If you enjoy variety, can work independently, and want to make a genuine difference in the lives of women, we'd love to hear from you.
About the role
The role includes:
- Supporting women to maintain recovery from drug and alcohol addiction.
- Providing one-to-one keywork and helping women achieve their personal goals.
- Supporting mothers with parenting, family relationships and reunification where appropriate.
- Facilitating groups and encouraging women into volunteering, education, training and employment.
- Coordinating referrals and welcoming new residents into the service.
- Undertaking drug and alcohol testing.
- Working with landlords and tradespeople to ensure properties remain safe, comfortable and well maintained
- Helping build a positive, supportive community where women feel valued, respected and able to flourish.
About you
- We're looking for someone who can build trusting relationships while maintaining clear professional boundaries.
- You will be a confident decision maker and able to work independently.
- You may already have experience working in addiction, homelessness, domestic abuse, mental health, family support or another trauma-informed setting.
- Most importantly, you will be passionate about walking alongside women as they create lasting change in their lives.
What we offer
- 25 days annual leave (pro rata), plus bank holidays
- Pension scheme.
- Flexible working across the week.
- Training and ongoing professional development.
- A supportive, values-led team.
- The opportunity to play a key role in transforming the lives of women and their families.
Our values
We are committed to creating an environment where every woman is treated with dignity, compassion and hope. We welcome applicants who share our commitment to empowering women, promoting equality and working in a trauma-informed way.
As an organisation with a Christian ethos, we ask that applicants are supportive of our vision, mission and Christian ethos.
Closing Date: 15th September
Interview Date: 24th & 25th September
Join us and help women find not just a home, but a place to belong.
The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.
The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.
To give a home and hope in rebuilding life after addiction— empowering long-term recovery.
The client requests no contact from agencies or media sales.
- Are you passionate about supporting young parents to build brighter futures? Do you believe every family deserves the opportunity to thrive?
- At Pure Insight, we're looking for a compassionate, motivated and experienced Family Support Coordinator to join our dedicated team in Stockport.
- You'll work alongside young parents who have experience of care, helping them build confidence, strengthen family relationships and access the support they need to create positive futures for themselves and their children.
About Pure Insight
Pure Insight supports young people aged 16–28 leaving children's homes and foster care. Through mentoring, practical support and community connections, we help care leavers develop independence, confidence and a sense of belonging.
Over the past 10 years we've expanded across Greater Manchester, delivering nationally recognised services in Stockport, Salford, Cheshire East, Warrington and Halton.
About the Role
Young care leaver parents often face significant challenges as they navigate parenthood while transitioning to independent adulthood. As our Family Support Coordinator, you'll provide tailored, person-centred support that empowers families to thrive.
You'll:
- Build trusting, meaningful relationships with young parents.
- Develop and review personalised family support plans.
- Advocate for parents in professional meetings and statutory services.
- Work closely with social care, health and partner agencies.
- Coordinate and support volunteer mentors.
- Deliver parenting groups, activities and peer support opportunities.
- Maintain accurate case records and monitoring data.
- Champion the voice of young parents and their children.
This is a varied and rewarding role where no two days are the same.
About You
We're looking for someone who has:
- At least two years' experience supporting vulnerable parents and children.
- Excellent knowledge of child development and positive parenting.
- Experience working within safeguarding and multi-agency partnerships.
- An understanding of the challenges faced by care-experienced young people.
- Strong communication, organisation and report-writing skills.
- Experience coordinating projects and supporting volunteers or teams.
- A full driving licence and access to a vehicle for work.
- A compassionate, non-judgemental and solution-focused approach.
Experience working directly with care leavers or mentoring young people would be an advantage.
What We Offer
We value our people and offer:
- Salary of £27,500–£29,500 (pro rata)
- 24 days annual leave plus bank holidays (increasing with service)
- An additional day's leave for your birthday
- Flexible working options
- A friendly, supportive and fun team environment
- Extensive learning and professional development opportunities
- Employee Assistance Programme
- Medicash healthcare benefits (following successful probation)
- Business mileage reimbursement
Join Our Team
If you're passionate about empowering young parents, committed to safeguarding children, and want to make a genuine difference every day, we'd love to hear from you.
Apply today and help young families build brighter futures with Pure Insight – please read the attached document for full details of the role.
REF-230017
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Vacancy
- Location - London or Kenya
- Salary -£50,919 - £52,259 per annum if UK based. (Competitive Birches rated salary for the local market if based outside of the UK)
- Team - Digital Team within People Operations and Assurance Directorate
- Hours - Full time, 35 hours/week
- Contract - FTC (2 years)
JOB PURPOSE
Start Network is delivering an ambitious digital transformation strategy that will fundamentally change the way the network anticipates crises, makes decisions, manages risk, and supports locally led action. Working under the strategic direction of the Head of Digital and Operations, the Digital Delivery Lead is responsible for translating Start Network's digital strategy into successful delivery. The role owns the planning, coordination, implementation and adoption of digital products, platforms and transformation initiatives, ensuring strategic priorities are delivered on time, within budget and to agreed quality standards. The postholder acts as the bridge between strategy and execution, turning organisational objectives into practical delivery plans and measurable outcomes.
The post holder plays a hands-on leadership role across cross-functional teams, suppliers, and partners—embedding user-centred design, agile delivery practices, strong risk management, and high technical standards. They support the organisation to build digital capability, strengthen digital culture, and ensure that digital systems enable speed, scale, and accountability in locally led humanitarian action.
KEY ACCOUNTABILITIES
DELIVERY LEADERSHIP AND GOVERNANCE
- Lead delivery of the digital, product and innovation roadmap agreed by the Head of Digital and Operations, translating strategic priorities into delivery plans, milestones, resource requirements and measurable outcomes.
- Support digital governance and portfolio prioritisation processes, providing delivery insights, performance data and recommendations to inform investment and prioritisation decisions.
- Lead organisation-wide digital transformation initiatives, ensuring the successful adoption of new technologies, systems, ways of working and digital capabilities across Start Network, ensuring alignment between digital delivery teams, operations, programme operations, and organisational strengthening
- Identify opportunities to improve organisational effectiveness, collaboration and member experience through digital solutions.
- Lead end-to end delivery of digital products and system enhancements.
- Deliver the organisation's AI and innovation roadmap, supporting the responsible adoption of emerging technologies within governance frameworks, policies and risk appetite established by the Head of Digital and Operations
- Ensure delivery teams, suppliers and stakeholders are aligned around agreed strategic objectives.
DIGITAL PLATFORM AND PRODUCT DELIVERY
- In liasion with the Head of Digital and Operations, owning the vision for our digital platforms including setting priorities for future development, gathering user feedback and improving products
- Work in partnership with Communications colleagues to ensure organisational digital platforms effectively support audience engagement, campaigns and storytelling objectives
- Manage day-to-day development, iterations, integration, and optimisation of Start Network’s digital platforms.
- Lead backlog management, sprint planning, UAT, release cycles, and performance monitoring.
- Ensure digital products are user-centred, accessible, and adapted to the needs of members, hubs, and internal teams.
- Manage the operational performance of digital suppliers and technology partners, ensuring delivery against agreed contracts, service levels and project outcomes, while escalating strategic supplier or investment decisions to the Head of Digital and Operations.
- Collaborate with internal teams to identify, scope, prioritise, and deliver digital projects that support organisational needs and opportunities.
- Manage relationships with developer agencies and ensure value for money in maintenance, retainers, and project work.
- Lead project teams to deliver projects on time and within budget.
- Support the development and integration of internal systems—including Salesforce, data management tools, and digital communications platforms.
- Build strong relationships across the organisation, understanding staff needs and advising on emerging digital opportunities.
DATA INSIGHTS
- Implement data elements in line with organisational data governance standards
- Oversee delivery of dashboards, analytics tools, and data pipelines, ensuring digital solutions reliably support decision‑making across the network and align with agreed data standards and governance.
- Integrate ethical AI, automation, and data driven capabilities under the guidance of their line manager
INNOVATION
- Responsible for horizon scanning and researching emerging technologies.
- Test new ideas and pilots, identifying opportunities for digital innovation across the organisation
- Represent Start Network externally, sharing learning and positioning the organisation as a leader in humanitarian digital innovation
CYBERSECURITY
- Implement technical security controls and privacy‑by‑design measures within digital platforms and projects, in line with organisational data protection and governance requirements.
- Coordinate cyber security assessments, vendor security due diligence, and digital incident preparedness, working with assurance and data leads as required.
- Ensure digital solutions meet Start Network’s standards for trust, safety, and responsible use of technology, embedding these principles into system design and delivery
STAKEHOLDER ENGAGEMENT & COMMUNICATION
- Develop strategic partnerships with technology organisations, innovation networks and academia to support digital innovation
- Provide expert advice to colleagues and senior leadership on digital delivery, product development, implementation options and user adoption, being the key liaison between technical teams, suppliers, internal teams, and hubs.
- Provide clear communication of delivery progress, blockers, risks, and achievements.
- Support organisation‑wide digital literacy and adoption initiatives.
- Support organisation‑wide initiatives to build digital literacy, confidence, and adoption.
DIGITAL ENGAGEMENT & CULTURE
- Build a strong digital culture by designing and delivering digital focused training and capability building for staff.
- Lead the rollout and scaling of digital communication tools to hubs and internal teams.
LINE MANAGEMENT
- Lead, motivate and develop the Digital Team, setting direction, priorities and standards for digital delivery across the organisation.
- Build organisational digital capability through coaching, mentoring and leadership of cross-functional teams.
- Carry out effective line management of a team, including recruiting and training direct reports and have an active role in building an inclusive team culture in line with our values.
- Monitor performance and ensure key performance indicators and targets are met or exceeded
- Recognise good performance appropriately and address poor performance effectively.
- Support direct reports to line manage and lead their teams
- Support talent management across all teams, including through succession planning and identification of skills gaps
- Support the professional development and growth of direct reports and other members of the team
START NETWORK CULTURE
- Carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children
- Commit to Start Network’s vision, principles, values, and approach
- The Start Network team is an agile group of individuals who use their experience and skills across the network, so flexibility to work in and with different teams and functions is a part of our culture.
PERSON PROFILE
SKILLS, KNOWLEDGE & EXPERIENCE
ESSENTIAL
- Significant experience delivering digital projects or products end-to-end
- Solid project lead and delivery management skills, with a track record of delivering on time and to scope
- Ability to work across technical, operational, and business teams to drive delivery
- Experience managing digital products, platforms and technology suppliers.
- Experience working with cybersecurity, digital governance and risk management.
- Strong experience managing stakeholders, including internal teams, suppliers, and partners
- Experience supporting digital adoption, including user engagement, training, or rollout
- Experience working with digital systems and platforms, with an understanding of user-centred design and continuous improvement
DESIRABLE
- Experience leading organisation-wide digital transformation programmes.
- Experience developing digital strategy and roadmaps.
- Experience leading multidisciplinary digital teams.
- Advice and influence senior leaders on technology and investment decisions.
- Experience of Salesforce platform and management
- Understanding of databases and CRMs
- Experience of working in International / NGO / networked environments and complex stakeholder ecosystems
- Experience working with agile or product delivery approaches (e.g. backlog management, sprint planning, release cycles)
- Experience using data, dashboards, or analytics tools to inform decisions and improve performance
- Awareness of digital security, privacy-by-design, and governance considerations
- Awareness of emerging technologies such as AI, automation, or data-enabled solutions
The Company
Start Network is made up of more than 90 non-governmental organisations across five continents, ranging from large international organisations to local and national NGOs. Our programmes allow members to deliver humanitarian action around the world.
Our mission is to create a new era of humanitarian action that will save even more lives. We aren’t driven by media headlines or political will, we’re here for the communities affected by and at risk of crises.
We are an organisation committed to doing things differently. For some roles, we need more technical humanitarian expertise, but for other roles, we are looking for relevant transferable skills, the right attitude, and a passion to bring change.
The client requests no contact from agencies or media sales.
