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Service Manager

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Job Title: Service Manager

Location: Bedford. Unfortunately this service does not have step free access

Salary: £36,400

Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours as per service and resident requirements, as well as be part of the out of hours on call rota for managers. 

About the Role

Join and lead our brand new Mental Health Service which is due to go live April 2026! The service is a step-down service, which provides short-stay, trauma-informed alternative to hospital admission and facilities. The service forms part of a wider integrated initiative for urgent and emergency care. The team will support our residents who are at risk of admission but can be supported outside of mental health hospital settings, by providing tailored support to them to help them overcome their personal barriers, and achieve their goals, to live more fulfilled lives and independent living. 

In this role, you will lead the team by providing overall leadership to the service and line management responsibilities to support, enable, and empower your team to deliver high quality support to our residents. You will drive service outcomes in line with contractual requirements, ensuring quality and consistency within a trauma and psychologically informed environment. You will ensure the service runs smoothly in collaboration with the team, wider teams, and external partners. We're looking for someone who is solution focused, has experience within a similar service environment, and can create a safe space for individuals to learn, and grow. 

Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Key Responsibilities Include:

• Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development.
• Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions.
• Support with day to day tasks within the service, supporting the team to deliver the best possible outcomes with their residents.
• Lead the day to day operational delivery of the service.
• Risk Management ownership, ensuring processes and policies are followed.
• Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
• Striving to ensure excellence and quality in our service delivery.
• Financial Management of service budget with cost saving mechanisms. 

About You

We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will be knowledgeable of mental health and have an understanding and experience in how to support those who struggle. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals. 

• Previous leadership experience, and ability to take responsibility for the full service, ensuring service outcomes, KPI's and requirements are met.
• Demonstratable experience in leading a service/team in a similar capacity.
• Previous experience in supporting those who struggle with their mental health, ideally in a similar environment.
• Ability to provide high quality support and line management to staff.
• Ability to motivate and empower a team to achieve KPI's
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Ability to promote the service externally to enhance reputation in the area and with partner organisations
• Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

As part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

ESPE is Europe's leading and largest charity focused on improving the clinical care of children and adolescents with endocrine conditions.  We aim for excellence in clinical care, research and education through innovation, collaboration and technology. Our charity is growing its membership and activities at pace, and we are now searching for a Finance Manager who will be the first member of the permanent staff team who is a qualified accountant. 

The Finance Manager role will make a significant difference to how we manage our finances, at an operational and strategic planning level.  We are looking for an individual who is excited by the prospect of transforming our financial governance and management. 

Role overview:

The Finance Manager will work closely with the CEO, Treasurer, and bookkeeper to manage daily financial functions, ensure regulatory compliance, and drive financial performance - including budgeting and forecasting. 

• Contract and working conditions: This is a fixed-term role (initially 18 months) which we envisage will transition to a permanent position. Hours will initially be 17.5 hours per week with remote and flexible working arrangements. Candidates must have the right to work in the UK and be based in the UK.

• Strategic responsibilities: The Finance Manager will support financial target delivery, ensure robust financial systems, and align financial processes with organisational growth and strategy. 

• Operational duties: Responsibilities include preparation of management accounts and all financial reporting, cash flow forecasting, grant management, VAT and tax compliance, audit support, and process improvements. The role also involves liaising with external suppliers and stakeholders and overseeing payroll and pension scheme implementation and management.

• Governance and compliance: The Finance Manager will ensure adherence to the requirements of the Companies Act, Charities Act, and HMRC regulations, ensuring we prepare and submit our statutory accounts on time.  You will coordinate the annual audit, review internal controls, and report financial risks to the ESPE leadership.

• Leadership and collaboration: The role includes providing financial guidance to coordinators and teams to support informed decision-making. 

• Required experience and skills: Candidates must be a qualified accountant (ACA/ACCA/CIMA/AAT/ICAEW) with at least three years experience in financial or management accounting, preferably in a professional body or learned society. Proficiency in accounting software, and having significant knowledge and understanding of VAT (ideally across Europe), analytical skills, communication, and project management skills are essential. 

• Personal attributes: The ideal candidate will demonstrate strong attention to detail, resilience, collaborative skills, ability to manage multiple priorities, and alignment with ESPE’s mission. You should be proactive, enjoy challenge, be capable of working under pressure, and skilled in influencing and strategic thinking. Must be willing to travel to Europe as required (2-4 times per annum).

Benefits:

• 30 days annual leave, plus UK Bank Holidays
• Flexible working
• Matched pension scheme (up to 7% of salary) 
• Employee assistance programme
• European travel

First interview date: 20th February, online.

Lindengate is a mental health charity that supports children and adults of all ages with their mental, physical, and social wellbeing through nature-based activities

This new role will involve planning and delivering seasonal work programmes, develop habitat and garden management plans, and lead a mixed team of staff and volunteers to maintain and enhance the site and gardens as a welcoming, biodiverse place to support people’s mental, physical and social wellbeing and nature. 

Are you passionate about supporting refugees, and want to use your skills to make a difference to their lives? We are looking for a Resettlement Manager, to lead our small but committed group of caseworkers who support refugees to settle in the area and help them to rebuild their lives.

Our new Resettlement Manager will oversee our delivery of the Home Office’s resettlement schemes, which we manage in partnership with Nottingham City and County Councils. 

In this busy and varied role you will be responsible for ensuring the Resettlement Scheme is meeting its service delivery targets. You will lead and develop the team to make sure clients receive accurate information and appropriate support. You will liaise with external partners such as Nottingham City Council regarding all aspects of service delivery, and will be expected to attend relevant interagency meetings and conferences to influence positive change.

This role will involve line-management responsibilities, and you will be required to provide some casework cover during staff absences. You will also be a member of our management team, and as such will play a key role in helping to develop Nottingham Refugee Forum’s strategic aims and service delivery. 

We're looking for someone with:- 

• Minimum of two year’s recent experience of managing a team

• Minimum one year’s recent experience of providing advice and support in a paid or voluntary capacity to vulnerable people

• Experience of liaising and negotiating with partners and external agencies

• Experience of keeping work records and writing reports

• Excellent organisational skills

(Please see our Job Description and Person Specification for full information about the job, and a list of the essential and desirable criteria) 

 How to apply 
To be considered for this role please submit your CV, together with a cover letter. Your cover letter should be no longer than 2 sides of A4, and show how your skills and experience meet each of the criteria listed on the Person Specification. Please use examples. 

Deadline for applications: 23:59 Sunday 15th February 2026 
Interviews to be held: w/c 23rd February 2026 

Do you want to develop and facilitate a new youth development programme at Share? We are looking for a passionate and creative team member to join as our new Youth Development Facilitator. 

Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people to help us make that happen. 

You’ll help people build the life skills they need to make positive long-term changes. You’ll develop and facilitate our new programme at Share, delivering session both at our training centres and out in the community. You’ll help our students achieve their personal objectives and keep learning in an engaging, fun and stimulating way. 

Main responsibilities

• You’ll think creatively when planning and facilitating the programme and use a range of methods to support the students learning goal

• You’ll support progression pathways for young people with a learning disability and/or are autistic, many of whom have recently left college

• You’ll work with each young person to understand their individuals' preferences and strengths to develop an accessible action plan

• You’ll work to strengthen our local community and youth networks, developing partnerships with external organisations

Who we’re looking for

• You’ll have experience of working with young people and will be passionate about delivering quality services

• You’ll have a good understanding of the challenges faced by adults with learning disabilities and a strong commitment to the inclusion of disabled people in all aspect of life

• You’ll have excellent planning and time management skills, with the ability to meet deadlines and targets

• You’ll be able to take a collaborative and empowering approach, working with our students, partners and volunteers to plan and deliver person centred services

• Most importantly, you share our strong commitment to the inclusion of disabled people in society, you believe in equality for all

Why work for us?

Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible.

Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests and abilities. We think happy employees are successful employees.

We won employer of the year at the Wandsworth Business Awards in 2019 and we hold gold Investors in People accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life.

We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you. 

How to apply

We actively encourage applications from people from minoritised ethnic communities and with lived experience of a learning disability and/or autism. This is because we believe our staff should reflect the diversity of our student body wherever possible in order to provide the best possible service. 

Please send us your CV and a cover letter. In your letter, please tell us:

1. What are three qualities that make you an excellent Youth Development Facilitator? 

2. What relevant experience do you have of planning and facilitating skills development programmes for young adults (preferable with those with a learning disability or autistic young adults)? 

3. How would you develop the Youth Development programme at Share? 

If you would like to have chat about the role or visit us prior to applying, please contact a member of the HR team.

We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment. 

This job is subject to two satisfactory references, evidence of qualifications, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us.

We look forward to receiving your application. 

Location: Shaw House, 27 West Way, Oxford, OX2 0QH/Flexible Working
Department: Service Delivery
Salary: £42,500 plus £2,500 car allowance
Hours: 35
Contract Type: Permanent
 
RABI is the farmers charity.
 
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
 
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
 
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.
 
RABI is on a journey to help shape a future farmers deserve.
 
Key Purpose
 
The Safeguarding Manager is a pivotal leadership position at RABI, responsible for spearheading the organisation’s dedication to safeguarding and ensuring the safety and wellbeing of everyone connected to our work. You will lead the operational development, implementation, and oversight of RABI’s safeguarding policies and procedures, while line-managing and mentoring the Safeguarding Officer.
 
This role also serves as the Deputy Designated Safeguarding Lead (DDSL), assuming all DDSL responsibilities when the Senior Service Delivery Manager (DSL) is unavailable.
 
You will play a key role in embedding a trauma-informed, person-centred safeguarding culture across the organisation, ensuring that staff, volunteers, and partners understand how trauma affects behaviour, engagement, and recovery, and that this understanding underpins every safeguarding response.
 
Key Responsibilities:
 
Leadership & Team Management

• Provide clear, supportive, and developmental line management to the Safeguarding Officer, overseeing daily tasks, case management, and professional growth.
• Act as the primary escalation point for complex or high-risk safeguarding concerns, applying a trauma-informed approach that prioritises safety, empowerment, and dignity.
• Oversee referrals to RABI’s counselling and wellbeing services, ensuring a compassionate and responsive approach in line with internal and external SLAs.
• Foster a reflective team culture that values emotional safety, supervision, and professional resilience.

 
Policy, Compliance & Training

• Lead the development and continuous enhancement of RABI’s safeguarding policies, procedures, and guidance to ensure alignment with current legislation, trauma-informed best practice, and regulatory expectations.
• Ensure consistent compliance across all departments, embedding safeguarding and trauma awareness as core organisational values.
• Design and oversee delivery of a comprehensive annual safeguarding training programme that includes trauma-informed principles, empowering the Safeguarding Officer to deliver foundational sessions and personally conducting advanced training.
• Maintain expert knowledge of safeguarding practice changes, trauma theory, and statutory guidance, ensuring RABI’s approach remains sector leading.

 
Reporting & Continuous Improvement

• Translate complex safeguarding data and trends into actionable insights, providing trauma-aware analysis and recommendations to the DSL and senior leadership team.
• Monitor and evaluate safeguarding processes, identifying lessons learned and opportunities to strengthen trauma-informed practice.
• Promote safeguarding and trauma-informed best practices through reflective learning and cross-team collaboration.

 
External Engagement & Collaboration

• Build and maintain strategic relationships with safeguarding bodies, regulatory authorities, and sector partners.
• Represent RABI at external safeguarding forums, networks, and working groups.
• Work collaboratively with colleagues in Volunteering, Fundraising, Partnerships, and Service Delivery to embed safeguarding into all projects and services.
• Ensure staff and volunteers fully understand escalation routes and safeguarding expectations.

 
PERSON SPECIFICATION
 
Essential Qualifications and Experience:

• Significant experience as a Designated Safeguarding Lead (DSL) or Deputy Designated Safeguarding Lead (DDSL) in a complex organisation.
• Proven experience in leading, managing, and developing a team within a safeguarding or related operational context.
• Up-to-date specialist safeguarding training for adults and children.
• Comprehensive knowledge of UK safeguarding legislation, statutory guidance, and trauma-informed approaches to practice.
• Strong risk assessment skills, with ability to manage complex cases and make sound judgments.
• Excellent communication, report-writing, and record-keeping skills.
• Experience providing safeguarding support and guidance to staff and volunteers working with at-risk adults, children, and families.
• Proficiency with safeguarding data recording systems.
• Highly organised, with ability to manage multiple priorities effectively.
• Demonstrated leadership qualities, capable of influencing and engaging diverse stakeholders.

 
Desirable:

• Relevant degree or equivalent demonstrable experience in safeguarding, social work, or a related field.
• Qualification or CPD in trauma-informed practice.
• A background or knowledge of the farming community.

 
Personal Attributes:

• Empathetic, emotional intelligent. approachable, and able to build trust quickly.
• High levels of integrity, discretion, and professional judgement.
• Resilient, flexible, and solution focused.
• Committed to inclusivity, equality, and ethical practice.
• Proactive and self-motivated, with a drive for continuous improvement.

 
Additional Requirements
 
Full driving licence with willingness to travel nationally when required.
Commitment to ongoing safeguarding and professional development training.
 
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
 
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline
 
BENEFITS

• 28 days annual leave plus bank holidays (based on full time working).
• Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
• Life assurance from day one.
• Access to our Employee Assistance Programme.
• On site parking.

 
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices promote equality, diversity and inclusion. We are committed to creating an environment where everyone is treated fairly and with respect, and no employee or applicant receives less favourable treatment because of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital status, or any other characteristic that cannot be justified. Recruitment and development decisions are made solely on the basis of skills, experience, qualifications and abilities.
 
REF-226 023

Remote (UK-based) | Full-time | £123,969 + benefits

Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit organisation working in partnership with teachers to create high-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.

Our culture has been independently recognised through:

• Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)

• Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact

• Investors in People Gold - through external accreditation and colleague feedback

 About the Role

Oak is entering a critical new phase. Over the next three years, we will support the implementation of a revised national curriculum, deepen adoption of our digital products across schools, and play a leading role in shaping the safe and ethical use of AI in education.

We are now seeking a Director of Engineering to lead the technology that underpins this work.

This is a senior leadership role with responsibility for Oak’s engineering strategy, technical architecture and platform delivery. You will lead engineering teams to build and operate reliable, secure and scalable systems that support teachers at scale and enable innovation across the education sector.

You’ll work closely with product, design, data, teachers and content leaders to ensure our technology choices are grounded in real classroom needs, strong pedagogy and value for money, while also pushing forward what’s possible with the latest approaches and tools. You’ll empower teams to get solutions built and products and features shipped.

We welcome applications from candidates with senior engineering leadership experience across technology, digital or public service environments, including those who have not previously worked in education.

If you’re excited by the challenge of building dependable systems that quietly do the heavy lifting for teachers, and shaping how safe AI is used across the sector, we’d love to hear from you.

What You’ll Be Doing

• Develop and manage a high-performing Engineering department, leveraging internal and/or external relationships

• Manage the Engineering department budget (minimum of 6-figures)

• Accountable for the department's delivery against division and organisation-wide KPIs.

• Set and lead Oak’s technical direction, ensuring secure, scalable and high-performing platforms aligned with organisational and product priorities and public sector digital standards.

• Oversee software engineering, architecture, embedding engineering excellence, operational reliability, strong SDLC practice and continuous improvement, and ensuring compliance with relevant digital, security and data standards (including GDS and GDPR).

• Lead the implementation of data-intensive and emerging technologies (including AI/ML), ensuring production-ready systems and compliance with Oak’s technical and safety requirements.

• Member of the Senior Leadership Team.

• Lead the strategy and planning, and model the culture of the organisation.

• Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required.

• Deputise for the CEO and take on other general responsibilities as required.

What We’re Looking For

• 3+ years’ experience overseeing engineering or technical capabilities of a department or division.

• Experience of being part of a senior or wider leadership team.

• Experience of recruiting, developing and managing a high-performing department

• Experience of managing a 6-figure budget and ensuring value for money.

• Extensive experience delivering secure, scalable, high-quality digital services in production environments.

• Experience implementing and operating data-intensive or emerging technologies (e.g., AI/ML), ensuring safe, reliable and responsible deployment.

• Experience leading the evolution of engineering systems over time, including evaluating new technologies, scaling cloud-based services, and ensuring high availability, CI/CD maturity and long-term platform resilience.

• Experience having deployed production ready AI technology (desirable).

• You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required) and you will continuously look at ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively.

Our Benefits

• 25 days annual leave, plus one extra day for each year of service (up to 28)

• Additional Oak closure days over Christmas/New Year

• 11% employer pension contribution (with no minimum employee contribution)

• A 36-hour working week, with half-days on Fridays or every other Friday off

• Fully remote working — we’ll support your home set-up and offer coworking options if preferred

• Twice-yearly in-person offsites to collaborate, connect, and have fun

• A culture that genuinely supports flexibility, autonomy, and trust

Inclusion and Belonging

We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.

We use the Applied recruitment platform to help reduce bias in our hiring process.

Key Info

• Location: Remote, but you must be based in the UK with the legal right to work here

• Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time

• Closing date: 23:59 on Wednesday, 4 February 2026. We’ll be reviewing applications as they come in, and may close the role early

If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.

Next Steps

We aim to run a fair, inclusive process that helps people show what they can really do.

Stage 1: Apply (via Applied)

You’ll apply through the Applied platform. Your application will be scored anonymously against the published criteria and reviewed by more than one assessor.

Stage 2: Short practical exercise (video)

If you progress, we’ll send you a short brief and a few suggested technologies you could use. You’ll then have time to go away, create a simple prototype or generate an insight in response to the brief, and record a short video walking us through what you have produced and why.

For this role, we will be looking for evidence of technical judgement and engineering thinking, for example, how you approach system design, reliability, security, data or AI safety, rather than production quality or polished demos. The exercise is designed to be accessible to candidates who lead engineering teams and may not code day to day.

Videos will be scored by a small group of assessors using clear criteria.

Stage 3: Interview

A shortlist of candidates will be invited to a competency-based interview, assessed against the criteria set out in the job description.

We’ll share full details, timelines and support as you progress. We’re happy to make reasonable adjustments at any stage.

Use of AI in applications

You can use AI to help draft your answers, but remember, we are looking for your experiences and insights, not generic or AI-generated responses.

We score for specific, real examples and your own judgement. If your answers read like AI output or could describe anyone’s experience, they will score poorly.

We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, then please get your application in early to avoid missing out.

At Alzheimer’s Society, we’re united by one purpose: to improve the lives of people affected by dementia. From frontline support to digital innovation, everything we do is driven by compassion, expertise and a determination to make a real difference where it matters most. 

We’re now looking for a Development Manager (Salesforce) to play a pivotal role in delivering our Technology Roadmap and shaping the future of our digital platforms. This is a senior, highly technical leadership role within our Technology directorate, sitting at the heart of how we design, build and improve systems that support people living with dementia, their careers, and the colleagues and volunteers who support them. 

Our Salesforce platform underpins critical line-of-business services across the Society. You’ll lead the development of this platform while also helping us prepare for the introduction of new technologies as our ambitions grow. That means real scope to influence strategy, broaden your technical expertise, and help define how we deliver secure, high-quality services at scale. 

You’ll work closely with Product Managers, Product Owners and a wide range of IT delivery teams including Cyber Security, Enterprise Architecture, Digital and Data. You’ll also lead a blended development team of internal colleagues and external partners, fostering a high-performing, inclusive culture where people feel supported, challenged and valued. 

If you’re passionate about technology, leadership and using your expertise for social good, this is an opportunity to make your work truly meaningful. 
 
About you 

You’re a trusted technical leader who combines deep systems development expertise with a collaborative, values-led approach. You’re comfortable balancing strategic thinking with hands-on oversight, and you thrive in complex environments where security, quality and user needs are critical. 

You believe in working better together, you lead with compassion, and you’re determined to make a difference through the work you do. 

You’ll bring experience of managing development teams, shaping development practices, and working closely with product and architecture colleagues to deliver value-driven outcomes. Just as importantly, you’re committed to continuous learning, inclusive ways of working, and creating an environment where people can do their best work. 
 
You’ll have: 

-  Led and developed a high-performing systems development team, setting clear direction, objectives and development plans 
- Take a security-first approach to systems development, embedding quality, privacy and compliance by design 
- Work closely with Product Owners and Product Managers to assess demand, shape solutions and deliver against roadmaps 
- Oversee the full software development lifecycle, including planning, estimation, testing, release and deployment 
- Manage development capacity and resources to ensure workloads are focused on value and impact 
- Collaborate with Cyber Security, Enterprise Architecture, Digital and Data teams to meet organisational standards and stakeholder expectations 
- Build strong relationships with platform and technology vendors 
- Champion continuous improvement and align development processes with ITIL v4 and DevSecOps good practice 
- Model inclusive leadership and support a culture where everyone can thrive, including colleagues and volunteers 

What you’ll focus on:  

- Delivering and evolving our Salesforce platform to support vital services for people affected by dementia 
- Defining and improving systems development strategies, methods and tooling 
- Translating complex business needs into secure, high-quality technical solutions 
- Ensuring development work meets agreed quality standards and compliance requirements 
- Supporting the Society’s wider mission by using technology as a force for positive change 

Important Dates  
Deadline for applications: 23:59 on 2nd Feb 2026
Invites sent out:  5th Feb 2026 
1st stage Interviews: 11th & 12th Feb 2026 
2nd stage Interviews: W/C 23rd Feb 2026 
 
There will be a presentation task assigned during the 1st stage interview process

About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

This is an exciting opportunity for a nurse with experience in palliative care to join a growing team dedicated to helping people be in control of the end-of-life decisions. 

About Compassion in Dying and the information line service

At Compassion in Dying, we want people to be in control of their end-of-life decisions because no one is better to make them. We support people to make informed decisions, start honest conversations about death and dying with loved ones, and record and revisit their wishes whenever they want to.

Many people tell us they want to be in charge of decisions about their care and treatment, but struggle to access clear information or encounter reluctance to have open conversations about death and dying. Our nurse-led information line exists to change that. We enable people to plan ahead and to be in control of their end-of-life decisions, including in situations where they may no longer be able to make decisions for themselves.

Demand for the service consistently exceeds capacity. We are therefore expanding our clinical team and are looking for two experienced nurses to provide verbal and written information and support that is accurate, clear and practical.

This is an exciting opportunity for a nurse with experience in palliative care and excellent communication skills, able to convey complex information in a straightforward and sensitive way by phone and email. This new permanent role offers the opportunity to contribute to the growth of an expanding information service that delivers direct support and drives improvements in practice.·

Role purpose

·Respond to enquiries to Compassion in Dying’s information service, using clinical knowledge to provide appropriate information and support.

·Promote patient choice and autonomy by enabling people to make informed decisions about their care and treatment, now and in the future, or to advocate for someone close to them.

·Provide specialist information on advance care planning, supporting people to plan ahead and record their wishes for end-of-life care and treatment.

·Contribute to the development of information resources for the public and professionals.

Key responsibilities

Information service

·Respond promptly to enquiries to Compassion in Dying’s information line by phone, email and letter.

·Provide clear, accurate information in plain English.

·Support people to complete advance care planning documents, including Advance Decisions, Advance Statements and with queries about Lasting Powers of Attorney for Health and Welfare.

·Equip people with an understanding of the law and best practice to enable them to advocate for themselves or loved ones in best-interest decision-making meetings.

·Manage casework, including arranging and responding to follow-up calls and emails for people requiring ongoing support.

·Listen carefully to people’s experiences, ensuring they feel heard, understood and acknowledged.

·Support people to feel confident asking relevant questions and discussing care options with health professionals, or doing so on behalf of someone who lacks capacity.

·Be comfortable discussing end-of-life issues and respond to enquiries in a professional and sensitive manner.

·Maintain awareness of other organisations’ services and sources of support.

·Share learning from the people we support across the organisation, including with policy, media, and marketing and fundraising teams.

·Identify callers who may be appropriate and willing to act as case studies.

·Act in accordance with all relevant Compassion in Dying policies, including safeguarding, equality, diversity and inclusion and data protection.

Information quality and continuous improvement

·Ensure responses are based on the latest guidance and best practice, acting as a subject expert for other teams.

·Develop and maintain up-to-date knowledge of end-of-life care and decision-making, including patients’ rights under the mental capacity legislation across the U.K.

·Proactively contribute ideas and initiatives that ensure the people we support remain central to organisational development and service delivery.

Professional development

·Proactively identify and attend relevant training, study days and conferences, sharing learning across the organisation.

·Maintain professional registration and meet revalidation requirements, ensuring ongoing clinical and professional development.

·Comply with mandatory training and attend team clinical supervision sessions.

Representing Compassion in Dying externally

·Write regular reflections on the role and on themes emerging from the experiences of the people we support, to help inform and improve practice.

·Deliver talks and presentations to stakeholders and members of the public, both online and in person.

·Raise the profile of Compassion in Dying’s Information Service.

·Provide teaching and learning sessions to other helpline teams and health and/or social care professionals.

General

·Participate in staff meetings, supervision and annual appraisal processes.

·Support the Deputy Director of Services, Clinical Lead and Education Lead with team monitoring, training and other tasks as required.

·Undertake any other reasonable duties as requested by the Directors of Compassion in Dying.

·Act, at all times, in the best interests of Compassion in Dying

Person specification

Experience: Essential

·Registered nurse with experience in specialist end-of-life or palliative care.

·Commitment to pro-choice principles for all individuals.

·Experience of writing complex information for a lay audience.

Experience: Desirable

·Experience providing information and support via telephone, email or webchat.

·Experience developing policies and procedures for an information line or related service.

·Experience of monitoring, recording and analysing data.

·Experience of report writing.

Knowledge

·Good understanding of the mental capacity legislation across the U.K.

·Good understanding of different types of advance care planning documents.

·Clear understanding of the boundaries of an information and support role.

·Excellent knowledge of current end-of-life healthcare systems and treatment options.

·Understanding of confidentiality best practice and data protection.

Skills and Abilities

·Excellent verbal and written communication skills, with the ability to present complex information clearly and sensitively in plain English.

·Ability to manage challenging helpline calls from distressed, anxious, confused or angry individuals with tact and empathy.

·Ability to work both autonomously and as part of a team.

·Strong organisational skills, with the ability to prioritise work and manage competing demands.

·Good IT skills, including databases, spreadsheets, word processing, email and internet use.

·Ability to search for, assess and critique scientific and medical evidence.

·Willingness to give and receive constructive feedback and to have work peer reviewed.

Values

·Commitment to Compassion in Dying’s vision and mission.

·Commitment to Dignity in Dying’s vision and mission.

Organisational behaviours

·Leading by example: Motivates others through a professional and positive approach to work.

·Trust and respect: Treats others with kindness and respect, values diversity, and listens to understand different perspectives.

·Teamwork: Works collaboratively, shares information and supports colleagues to achieve shared goals.

·High standards: Strives to deliver work of a consistently high quality.

·Responsibility and initiative: Takes ownership of work, uses initiative and takes pride in achievements.

Interview dates: 12th & 13th March 2026

War Child believes that children’s lives should not be torn apart by war. It is the only specialist charity for children affected by conflict, with four main areas of work: protecting children, educating children, supporting communities and campaigning. The charity are renowned for their creative, innovative and entrepreneurial approach, with strong connections to the gaming, music and creative industries. 

Philanthropy is a central driver of War Child’s growth. Income has risen rapidly, underpinned by exceptional networks, high-profile supporters and a highly successful portfolio of events and experiences. Following a strategic review, War Child is now investing in a more structured, sustainable approach to philanthropy fundraising with two clearly defined strands: one focused on traditional major donor relationship management and pipeline growth, and a second dedicated to high-value events and experiences as a core driver of major donor engagement and income. This role has been created to lead the second strand.

While the Senior Philanthropy Manager’s primary focus will be generating income from a warm portfolio of major donors, they will also take strategic ownership of War Child’s high-value philanthropy events, shaping donor engagement rather than delivering events operationally. This is an autonomous, externally-facing role, unlocking influential networks and converting high-profile engagement into long-term philanthropic partnerships.

Please note that this is a hybrid role, with 1-2 days per week in the Camden office, with regular events and meetings in central London.

As Senior Philanthropy Manager, you will:

• Manage and develop a portfolio of donors and warm prospects capable of giving 6-figure gifts, including high-value donors currently sitting with senior leadership
• Take strategic ownership of War Child’s high-value events as a core driver of the major donor pipeline, shaping and strengthening this strand so it becomes a defined, sustainable part of the philanthropy programme
• Lead on donor engagement around events, including narrative, asks, pledge levels, follow-up and conversion to income
• Analyse and prioritise prospects with the Data & Insights Manager to focus effort on the highest-value opportunities
• Unlock and activate influential networks through ambassadors, senior volunteers and high-profile supporters
• Work closely with the Head of Philanthropy, Data & Insights Manager, Events Producer, and Principal Giving Lead

Essential skills and experience:

• Significant experience of high-value major donor fundraising, with a track record of securing £50k+ gifts from HNWIs
• Strong experience of developing donors through identification, cultivation, solicitation and long-term stewardship
• Credibility and confidence working with wealthy, influential individuals, advisers, celebrities and senior volunteers
• Experience of shaping donor engagement strategy around high-value events or pledge environments
• Strategic thinker with strong judgement on prospect prioritisation and pipeline management
• Excellent relationship management, influencing and written communication skills
• Comfortable operating autonomously in a fast-moving, high-profile environment

Desirable:

• Experience of pledge dinners or high-value special events at a strategic fundraising level
• Experience working with ambassadors or high-profile supporters
• International development or humanitarian sector experience

Not required: Direct event production experience; Line management experience

Employee benefits include: 

• 28 days’ annual leave, rising to 33 days, plus public holidays (entitlement is pro-rata for part-time staff
• Enhanced pay provision for maternity, partner/coparent/paternity, shared parental and adoption leave.
• Life insurance
• Healthcare Cash Plan and Cancer Cover
• Enhanced Sick Leave (from Day 1, entitlement increases with length of service)
• Paid Emergency Time Off for Dependants: Up to 5 days paid leave per annum to deal with an emergency involving a dependant
• Flexible Public Holidays: Staff may exchange up to two standard UK public holidays around Easter and Christmas for those that have cultural or religious significance to them
• Career Break: 3-12 months’ unpaid leave available to staff after 3 years’ continuous service
• Temporary Overseas Working: Up to 4 weeks per annum to work from a location outside of the UK
• Volunteer Leave: Up to four days paid leave per annum (pro rata) to participate in volunteering activities
• Cultural Benefits: As a charity that works closely with the creative industry, we’re delighted to offer our staff a number of free tickets to the best cultural events, including gigs, art exhibitions, private views and more! You’ll also receive free membership to Tickets for Good who provide free and discounted tickets to even more live events.

Job description

Stella Maris is the official maritime charity of the Catholic Church.  We are looking for a Regional Port Chaplain for Immingham and the South Humber Ports to support seafarers, fishers and their families.

In this unique and rewarding role, you'll be the welcoming face of Stella Maris in your region, visiting ships, listening to crew members, and offering practical, pastoral and spiritual support to anyone in need, regardless of faith or background.

About the role

No two days are the same.  You might spend the morning visiting ships and listening to crew members' stories, help someone contact their family back home, support a seafarer in crisis, or offer a quiet moment of prayer on deck.

You'll also recruit and support a team of volunteers, work closely with other maritime charities and local partners, and build strong relationships with parishes, dioceses, and port authorities.  You'll be part of a nationwide network of Stella Maris chaplains, supported through regular meetings, retreats and professional development opportunities.

Key responsibilities

• Visit ships regularly to meet seafarers and fishers, responding to their pastoral, practical and spiritual needs.
• Provide practical help such as transport, communication access, and emergency or crisis support.
• Offer spiritual care to Catholic seafarers and facilitate the religious needs of those from other faiths.
• Recruit, train and support Stella Maris volunteers.
• Work collaboratively with other maritime charities.
• Maintain strong relationships with local parishes, the Diocese of Nottingham, and port stakeholders such as the Harbour Master, shipping agents and welfare committees.
• Support local fundraising and awareness initiatives alongside the charity's national team.

About you

You'll be someone who takes joy in helping others.  You don't need maritime experiences, what matters most is your empathy and ability to offer pastoral support in practical ways.

You may come from a background in chaplaincy, parish ministry, community work or social care.  You'll share our commitment to upholding the dignity of every seafarer and fisher.

Chief Executive - Help & Care
Location: Home-based within easy reach of Dorset (regular travel across the region)
Salary: circa £85,000 per annum
Contract: permanent, either full-time basis (37 hours per week) or part-time (30 hours per week). We are happy to discuss flexible working arrangements for part-time hours, including how these are worked across the working week.

Are you an innovative leader who will put communities and social justice at the heart of transforming how health and social care is delivered in Dorset and the south of England?

Help & Care has been supporting communities across Dorset and the south coast since 1985. We deliver person-centred services that promote dignity, independence and connection - from dementia coordination and health coaching to our award-winning Roots gardening programme and social prescribing partnerships. Working with over 25 partners across health, housing and the voluntary sector, we co-produce services that make a real difference to older people, those with long-term conditions, carers and people at risk of isolation.

As our new Chief Executive, you will collaborate with a dedicated Board and a strong, highly motivated team focusing on the following key areas of responsibility:

• Strategic leadership: Define an ambitious, values-led strategy and deliver it, securing long-term impact alongside sustainable financial growth.
• Values leadership: Place Help & Care’s values - social justice, innovation, personal and collaborative - at the heart of decision-making and model them through visible leadership.
• Growth & income diversification: Lead business development to diversify income streams, winning commissioned contracts and developing social-enterprise opportunities to reduce reliance on public commissioning.
• Partnerships & advocacy: Strengthen and sustain senior-level relationships across the NHS, local authorities, commissioners and the voluntary sector; represent Help & Care across systems, media and stakeholder networks.
• Service quality & impact: Embed rigorous monitoring and evaluation so outcome evidence drives commissioning decisions, improves financial performance and enhances the organisation’s reputation.

• People leadership: Inspire, retain and develop a high-performing, compassionate leadership team and workforce, focused on talent development, wellbeing and accountability.
• Governance & financial stewardship: Provide the Board with timely, high-quality reporting, oversee financial recovery or sustainability plans as required, and ensure robust risk, compliance and governance arrangements.

Who you are:

• An experienced CEO or senior director from complex, multi-service health, social care or community organisations, with experience of developing and delivering multi-agency contracts.
• Proven track record of securing commissioned contracts, leading tendering and contract oversight, and developing income diversification, including social-enterprise opportunities.
• Comfortable driving strategic transformation and financial sustainability, with demonstrable expertise in strategic financial management.
• A values-led, collaborative and visible leader with high emotional intelligence and resilience, committed to social justice, person-centred practice and co-production; an effective public representative and mentor.

Why Help & Care?

• Lead a highly respected regional provider with an outstanding track record of co-production and innovation.
• Shape an organisation poised for growth and greater regional influence.
• Hybrid, home-based working, regular travel across Dorset, and the chance to safeguard vital services for local communities.

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence

Closing date for applications: 9am, Monday 23rd February 2026. Interviews and assessments on 3rd, 4th and 5th March.

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

This is an exciting position for an exceptional person with a strong campaigning background to work for one of the UK’s leading rights NGOs. In this role, you’ll have the opportunity to devise high-impact campaigns to achieve real change, co-ordinating a multi-disciplinary high-performing team to further privacy, free expression and data protection rights. Ideally, you’ll also be a key Big Brother Watch spokesperson in the media.

You’ll have both people and project management responsibilities, leading our campaigns on key civil liberty issues such as digital ID, free speech and protest rights, facial recognition, AI and mass surveillance. 

You’ll plan, execute and evaluate campaigns across all areas of our work.

Big Brother Watch

Big Brother Watch is a UK civil liberties campaign group fighting for a free future. We’re determined to reclaim our privacy and defend freedoms at this time of enormous technological change. And we fight to win.

We’re a fiercely independent, diverse, non-partisan and non-profit group of campaigners and researchers who work to roll back the surveillance state and protect the public’s rights in parliament, the media or the courts if we have to. We publish unique investigations and pursue powerful public campaigns to pursue real change. We work relentlessly to inform and empower the public to collectively reclaim privacy, defend our civil liberties and protect freedoms for the future.

We’re a small, dedicated and highly effective team of seven full-time staff and five volunteers.

Job description

Campaigns

• Develop and execute quarterly campaigns plans to manage and schedule relevant advocacy, policy and research work to further our strategic aims

• Co-ordinate a high-performing, multi-disciplinary team to pursue campaign goals

• Identify advocacy and press opportunities to further campaign aims

• Strategise/oversee development of campaign materials & engaging supporter actions 

• Promote Big Brother Watch’s campaigns in the media, writing articles and giving quotes/live interviews to press and for our social media channels

• Uphold Big Brother Watch’s reputational excellence in public fora 

• Work with Director to periodically set campaign priorities in our organisational strategy

• Communicate complex issues to varied audiences, whether parliament, press or public; whether through traditional means (e.g. print media) or public stunts and actions

• Build strong relationships with parliamentarians and advisors across all parties

• Identify opportunities to further our strategic aims in parliament through committees, parliamentary questions and other activities; as well as regional assemblies and on occasion local government

• Work with stakeholders and pursue collaborative campaigns/coalitions on key issues

• Develop and advance Big Brother Watch’s relationships with allies across Government, legislative bodies, international organisations & NGOs in a strictly cross-party manner

• Reflect, evaluate and implement learning from Big Brother Watch’s campaigns

Events

• Organise Big Brother Watch’s party conference fringe events annually

• Seek other opportunities to organise Big Brother Watch events at appropriate times, including report/campaign launch events, public events and stakeholder roundtables

Management

• Oversee the organisation’s execution of campaigns, ensuring appropriate delegation

• Ensure the highest level of quality of all campaigns output

• Line management responsibilities for the advocacy team (currently two Legal and Policy Officers)

• Manage staff performance and development, and ensure wellbeing

• Help foster a positive, supportive and high-performance work environment 

Engagement and Events Executive

Annual Salary - £27,263

Hours per week (full time/ Part time) – 35 hours

34 days’ annual leave (full-time equivalent)

Thank you for your interest in the position of Engagement and Events Executive at Kent Students’ Union Trading Ltd (KUTL), the commercial arm of Kent Students’ Union.

We are a vibrant, student-led organisation with an exciting future ahead. After a challenging few years, we are growing from strength to strength with renewed focus and energy, working to amplify the voice of our members and ensure they have a fantastic student experience. Our new strategy outlines our priorities for the next two years and drives everything we do.

Students are the reason Kent Students’ Union exists.
We support them throughout their university journey, and our dedicated staff and volunteers work to enhance every aspect of their experience—whether that’s helping with their studies, supporting the practicalities of life, or providing opportunities for fun and connection.

Kent Students’ Union operates a range of services for students at the Canterbury Campus of the University of Kent, including retail shops, a bar, a café, a nightclub, and a children’s nursery.

We are excited to be re-launching our Give it a Go programme, which offers one-off events and activities designed to help our diverse student body build connections and feel settled.

Give It A Go (GIAG) is a programme of events open to all students at the University of Kent with the aim to provide a variety of activities for a broad range of students to try out. These could be craft sessions, sports, trips off campus and much more, we want to help students make connections, encouraging belonging, try something new, meet new people and develop their skills.

We also want to enhance the events we deliver for university open days and offer holder days to showcase why students should choose Kent. As a result, we are seeking someone who is innovative, creative, and experienced in delivering events—someone who is proactive, able to work independently, and confident collaborating across departments.

The postholder will be part of a flexible and dynamic team and will be required to work weekends and evenings as necessary to support open days and other events. They must therefore be adaptable and flexible in their approach to working hours.

How to apply: Application and Selection Process and Timetable

Applications Close: Monday 26 January 2026, 12 noon.

Interviews: Tuesday 3 February 2026

Applications

To apply: Please submit your application on our recruitment portal on our website. Please note that we do not accept CV only applications.

Please ensure that you pay particular attention in your application to detailing how your experience meets the requirements of the person specification and why you are interested in the position. When applying, please match your skills and experience as closely as possible to the Person Specification. This will be assessed at application and at interview.

Further Information and Questions

If you require further information, please contact:

Name - Max Weston

Job Title -Commercial Events Manager

Job Specification

Operational Duties

• To oversee and co-ordinate our Give it a Go Programme, ensuring a variety of safe, inclusive and engaging events, trips and opportunities are delivered across the year. Day to day activities might include planning, setting up and delivering events through a small student staff team, liaising with our marketing department to promote the programme, monitoring attendance, seeking student feedback and completing risk assessments and ensuring the safety of attendees.
• To co-ordinate our presence at Arrivals Weekend and deliver a series of events as part of Welcome Week including supporting the delivery of Welcome Fair.
• To co-ordinate Kent Student Union’s presence at University Open Days and Offer Holder Days held on Saturdays, ensuring they are staffed, interactive and showcase Kent Students’ Union’s impact on the student experience to prospective students.
• To support the delivery of wider KSU events as and when required such as Summerball.
• This role involves regular manual handling tasks, including lifting, carrying, and moving items. Training, guidance, and appropriate equipment will be provided. Candidates must be able to perform these duties safely, with reasonable adjustments considered where applicable.

People Responsibilities

• To recruit and manage a small team of student staff to deliver the Give it a Go Programme.
• To co-ordinate the work and monitor the workloads of student staff, ensuring that staff levels are adequate and efficient.
• To undertake performance reviews of student staff, in line with Kent Students’ Union policy.
• To effectively lead, coach and mentor people to help achieve their own potential.
• To actively review, plan and evaluate individual training needs, encouraging a learning and development culture.

Financial Responsibilities

• To manage the budgets for, Give it a Go and Open days/Offer Holder Days , ensuring adherence to Kent Students’ Union’s financial procedures.
• To maintain financial controls and ensure that the Finance Department receives all relevant financial information promptly, in accordance with Kent Student Union’s financial procedures.

Expected Behaviours

• To attend training sessions, and appropriate meetings as and when required by Kent Students’ Union.
• To contribute to the positive image of Kent Students’ Union with students, the University, and the local community.
• To ensure systems are in place to reduce Kent Students’ Unions’ impact on the environment.
• To act as an ambassador for Kent Students’ Union and show loyalty to the organisation, abiding by the Union’s Constitution, policies, and procedures.
• To undertake other tasks and responsibilities compatible with the level and nature of the post as required by your manager from time to time to support the achievement of Kent Students’ Union’s strategic plan.
• It is expected that the post-holder will be in attendance for Open Days and Offer Holder Days held on Saturdays, some evening work is also expected. Whilst not essential, it would be of benefit if the post-holder had a driving licence.

Person Specification

Qualifications

GCSE English and Maths (grade C / 4 or above), or equivalent.

Experience

• Experience of managing people (paid staff or volunteers) to deliver outstanding results.
• Experience of financial management
• A track record of working with a variety of internal and external stakeholders and building effective relationships
• Experience of promoting and delivering a wide range of events

Knowledge

• A good knowledge of health and safety legislation and best practice in the management of health and safety including the completion of risk assessments.
• An understanding of the current issues affecting higher education institutions and students

Skills and Abilities

• Sound judgement and ability to handle competing priorities and a challenging workload in a pressurised environment
• Skilled and committed user of IT, enabling efficiencies and improved service using technology.
• Good verbal and written communication skills, with the ability to relate and communicate effectively with people at all levels.

Values & Behaviours

• An effective and highly capable individual who is punctual, friendly and has a positive attitude and takes pride in their own work.
• Evidence of commitment to continuing personal and professional development
• A firm commitment to equality of opportunity; an individual who values diversity, shows respect for all people and works well with people who have different ideas, perspectives, and backgrounds
• A team player, who helps others to build a successful team, celebrates others’ successes and supports others to achieve individual and team goals

This job description does not form part of the contract of employment. Please see our website for a full job and person spec. When applying, please match your skills and experience as closely as possible to the Person Specification. This will be assessed at application and at interview.

Application and Selection Process and Timetable

Applications Close: Monday 26 January 2026, 12 noon.

Interviews: Tuesday 6 February 2026

Applications

To apply: Please submit your application on our recruitment portal on our website. Please note that we do not accept CV only applications.

Please ensure that you pay particular attention in your application to detailing how your experience meets the requirements of the person specification and why you are interested in the position. When applying, please match your skills and experience as closely as possible to the Person Specification. This will be assessed at application and at interview.