Volunteer and community engagement manager jobs

Are you someone who loves working with data and ready to get stuck into major systems transformation projects?

If that sounds like you, we have an exciting fixed-term opportunity for a Data Officer to join our team on a hybrid basis for 8-9 months.

You'll play a pivotal role in supporting three major systems projects in 2026: our Microsoft SharePoint migration, HR system implementation, and contact & engagement database development.

As a standout candidate, you'll bring strong Excel skills and experience working with datasets, excellent attention to detail, and the ability to learn new systems quickly. You'll be flexible and adaptable as priorities shift, able to manage multiple tasks simultaneously, and your initiative in tackling problems independently sets you apart.

This role offers excellent exposure to charity operations and systems transformation, with opportunities to develop skills in project coordination and stakeholder engagement.

If this sounds like you, we'd love to hear from you.

YOU MUST BE AVAILABLE TO START NO LATER THAN 30TH MARCH 2026.

Closing date: 9th February 2026 10am

Skills assessment: 10th – 13th February 2026

First stage interviews (Zoom):  16th – 20th February 2026

Second stage interviews (at our office in-person): 23rd – 27th February 2026

PLEASE NOTE THAT IF YOU USE AI IN YOUR APPLICATION, YOU ARE MUCH LESS LIKELY TO BE SHORTLISTED. WE WANT TO SEE YOUR UNIQUE, BRILLIANT SELF. We do not use AI in any part of our recruitment and selection process.

Synchronicity Earth’s mission it to bring conservation to life through our work, championing effective approaches and increasing funding for Earth’s overlooked species and ecosystems and the communities working to protect them.

By joining, you’re not just taking part; you're contributing to our vision of a world in which biological and cultural diversity are valued, celebrated, and flourishing.

We welcome applications from people of all backgrounds for this role, particularly non-graduates, and are happy to discuss flexible working arrangements. We also welcome candidates who may have taken a career break. Your unique experiences and fresh perspective will only enhance our team's diversity and strengthen our ability to tackle the complex challenges facing our planet.

Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities who meet the criteria (in the section of the job description headed ‘What you will bring to the team’) and opt-in to our Guaranteed Interview Scheme will enter the first recruitment stage, see more information below.

Application and Recruitment Process

Inclusion is a priority throughout our workplace culture and is embedded in our recruitment process. To support this, the first stage of recruitment will be anonymised by Charity Job to mitigate against unconscious bias. Please let us know at any stage during the recruitment process if you have any accessibility requirements and we will do what we can to accommodate these for you. Please also let us know which pronouns you would like to be referred by, if you wish.

How to apply:

· Complete the application questions, upload your CV, and submit your application through Charity Job.

· Fill in our candidate survey. Whilst this survey is optional it is the way to opt in to the Guaranteed Interview Scheme (information below) if you would like.

Guaranteed Interview Scheme

We recognise that people from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities are under-represented in our sector, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond.

As part of our commitment to attract and retain talented individuals from under-represented groups to the conservation and environment sector, if you belong to these groups, you can opt in to the Guaranteed Interview Scheme (GIS) in our candidate survey. See the attachment which outlines how to do this and includes the link to the survey. If you meet the essential criteria for a role, you'll be guaranteed a first-stage assessment. The results of this assessment will be used to select candidates for the first-stage interview.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Contract: 9months Fixed Term Contract - (Maternity Leave Cover)

You’ll be joining a team dedicated to raising vital year-round income and making Crisis supporters feel valued and inspired. This role will support the delivery of our Legacy Programme, as we continue to grow this source of sustainable income and inspire more supporters with this unique way of giving.

About the role

Legacies sit at the heart of our new Brand, Marketing and Fundraising Strategy as one of our highest-priority income streams. As Individual Giving Executive, you’ll play a key role in delivering a programme of stewardship, marketing and acquisition that has driven significant growth in recent years.

As we continue to utilise and test new channels and audiences, you’ll be using creativity and innovation to develop campaigns and communications to inspire people with this way of giving. By collaborating with colleagues from across the organisation and our trusted partners, you’ll be bold in delivering an impactful stewardship programme that nurtures our supporters’ consideration. You’ll take an equitable approach in sharing stories of people experiencing homelessness, to deepen our supporters’ engagement and bring them closer to our mission.

About you

We’re looking for an organised project-manager and ideally someone with experience of delivering communications to a mass audience and/or digital acquisition. You’ll be an excellent communicator, online and in print, and be comfortable having tactful conversations with our supporters.

As this role is temporary maternity cover, we’re looking for someone who can hit the ground running and get involved with multiple projects straight away. To be successful in this role you will:

• be an effective project-manager, adept at engaging and influencing stakeholders and fostering collaboration to achieve objectives
• enjoy thinking creatively and using storytelling to bring complex issues to life
• be confident in your communication skills, whether writing persuasively for a specific audience or talking 1:1 with a supporter of Crisis
• be comfortable using digital platforms and technology and working with data to improve outcomes
• take an organised and proactive approach to managing your workload and balancing different priorities
• be a solutions-focused problem solver and ready to adapt to a changing environment

Previous experience in direct marketing or stewardship is essential, ideally within a fundraising or legacy context. Most of all we’re looking for a candidate who’s passionate about ending homelessness and can play an active role in a busy, diverse and dynamic team.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 8th February 2026 at 23:59

Interviews will take place week commencing 16th February 2026, online via MS Teams

Interview process: Competency based interview.

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Introduction and Purpose of the post: 

We are seeking an experienced, values-driven Clinical Services Manager to provide clinical leadership, operational oversight, and strategic development for our Talking Therapies for Anxiety and Depression service. 

You will be responsible for ensuring the delivery of safe, effective, high-quality, and culturally responsive psychological therapies, while supporting and developing a multidisciplinary clinical team. 

This role combines clinical leadership, service management, workforce development, and quality assurance, with a strong emphasis on inclusive practice and community accountability. 

Main duties and responsibilities: 

Clinical & Professional Leadership 

• Provide senior clinical leadership across the service, ensuring safe and ethical practice in line with professional, legal, and organisational standards. 

• Maintain oversight of clinical risk, safeguarding, and governance arrangements. 

• Promote culturally responsive, anti-oppressive, and LGBTQ+ affirmative clinical practice. 

Service Management & Development 

• Lead day-to-day operational management of the Talking Therapies for Anxiety and Depression service 

• Oversee access, waiting times, outcomes, and service performance 

• Use data, feedback, and community insight to drive service improvement 

• Contribute to service development, innovation, and funding or commissioning requirements 

Workforce Leadership & Supervision 

• Line manage clinical staff, including therapists, supervisors, and trainees 

• Ensure high-quality clinical supervision, reflective practice, and CPD opportunities. 

• Foster a supportive, psychologically safe, and inclusive team culture 

• Provide training, supervision, guidance, and consultation to other professionals who directly contribute to the formulation and treatment of individual patients, including those in other teams within the organisation.  

Equity, Inclusion & Community Engagement 

• Embed anti-racist, culturally informed, and LGBTQ+ inclusive frameworks across the service. 

• Work collaboratively with community organisations and stakeholders 

• Champion the voices and experiences of ACH, Global Majority, and LGBTQ+ service users 

Personal specification  

The remaining sections outlines what criteria will be used to appoint the suitable candidate.

Criteria are marked as (E) are essential and (D) desirable. (I) would indicate which criteria shall be evaluated at the interview. 

Experience, Knowledge, Skills, Abilities - Values and Motivations: 

Connected: Creating a compassionate and supportive community. 

• Ability to build trusting relationships with staff, service users, and external partners (E, I) 

• Experience of collaborative, multidisciplinary team working (E, I) 

• Strong communication skills, including the ability to engage sensitively across cultural, racial, and LGBTQ+ identities (E, I) 

• Commitment to reflective practice, supervision, and staff development (E, I) 

• Experience of engaging with service user feedback to inform service delivery (E, I) 

• Experience working in partnership with community organisations, voluntary sector, or grassroots groups (D) 

• Lived or professional experience working closely with ACH, Global Majority, and/or LGBTQ+ communities (D) 

• Experience co-producing services or pathways with service users and communities (D) 

Fair:  We strive for equity - no-one's needs should go unmet. 

• Strong commitment to equity, diversity, and inclusion in mental health services (E, I) 

• Understanding of structural inequalities and their impact on mental health and access to care (E, I) 

• Experience delivering or overseeing culturally responsive and LGBTQ+ affirmative psychological therapies (E, I) 

• Knowledge of safeguarding, ethical practice, and clinical governance frameworks (E, I) 

• Commitment to fair, transparent, and supportive people management practices (E, I) 

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Officer to play a pivotal role in our Haringey HVCS Service.

Sounds great, what will I be doing?

This role involves working within a multidisciplinary NHS team to support adults with moderate to severe mental illness by holding a caseload of service users and serving as their key contact throughout care planning, progress monitoring, and discharge, using the RiO system. The post-holder collaborates with individuals to develop person-centred recovery plans focused on social goals and community integration, building therapeutic relationships through trauma-informed, strength-based approaches. They support access to local resources, appointments, wellbeing activities, and peer or psychoeducational groups, while promoting recovery-focused, jargon-free communication and advocating for co-production and integrated care. Liaising with statutory and voluntary organisations ensures smooth service navigation and warm handovers, while active participation in clinical meetings and community events helps represent both Hestia and the Community Mental Health Team. The role also requires accurate documentation of all support activity, adherence to safeguarding and health and safety procedures, and engagement in supervision, training, and continuous professional development.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

The ideal candidate will hold an NVQ Level 4 in Care or possess at least two years' experience working in a mental health setting, with a strong understanding of mental health issues, recovery principles, and co-production. They will have a solid grasp of care planning, risk assessment, recovery tools, and relevant legislation such as the Mental Health Act. The role requires excellent communication and relationship-building skills, alongside the ability to facilitate groups effectively. Candidates must be confident using IT systems, including electronic case management tools, and be able to work both independently and collaboratively in a fast-paced environment. A commitment to person-centred, trauma-informed practice is essential, as is resilience, adaptability, and the ability to maintain professional boundaries. Desirable attributes include lived experience of mental illness or secondary care services, peer support training, familiarity with local resources, and skills in training, mentoring, report writing, presentations, or multilingual communication.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We're looking for someone with experience of verging or similar church support work. Good social skills are essential as is the ability to work as part of a team as well as on your own initiative.  The ability to work closely with and relate well to all Cathedral staff, ministry team, congregation, volunteers, visitors, and members of the general public will also be required. 

The two Assistant Vergers and Precinct Officers carry out a wide range of duties under the direction of the Head Verger and Precinct Manager.  Work includes: the careful setting up and delivery of all liturgical matters; ensuring a welcoming, clean, and safe environment for all working in, visiting, or using the Cathedral and Cathedral House and precinct and ensuring the day-to-day smooth running of the Cathedral for all.

Essential experience and skills

• A flexible attitude and willingness to take on a range of duties including practical ‘hands- on’ work.
• Attention to detail and an ability to assess priorities including when under pressure.
• Understanding of liturgy or willingness to learn.
• Ability to be a good team player and work collaboratively with Ministry Team and Lay Staff.
• Good administrative and IT skills.
• Good communication and social skills.
• Good understanding of the importance of managing security and health and safety.
• Have an open and welcoming attitude to all including volunteers and members of the general public.
• A trained First Aider (or willing to be trained upon appointment to an appropriate level).
• Willing to learn new skills and undertake training.
• Willing to work alone.
• Ability to work flexibly over seven days and evenings including holiday periods.
• Experience of caretaking duties.

Desirable experience

• At least one year’s experience as a church or cathedral verger or in a similar role.
• Experience of working in an environment where paid and voluntary staff work side by side.
• Experience of delivering events.

Personal qualities

• Excellent interpersonal skills, in particular warmth, tact, diplomacy, discretion, and imagination.
• In sympathy with the ethos and aims of the Cathedral as a Christian organisation.
• Be a communicant member of the Church of England.
• Highly collaborative.
• Ability to lift and carry furniture, climb stairs, walk, and stand unaided for significant periods of time and work at height as an occupational requirement
• Ability to work with senior level colleagues and with the general public.
• Committed to equal opportunities and inclusivity
• Committed to upholding the highest standards of safeguarding practice.

Benefits of working at Portsmouth Cathedral:

Generous leave allowance of 25 days (pro rata for part-time posts) plus all public holidays and two 'given' days after Christmas/New Year.

Employer pension contributions of 7.5%, employee contribution 1.0%

Cash health plan

Safeguarding. The Cathedral takes the safeguarding of children and vulnerable adults very seriously, and practices Safer Recruitment for all roles (both paid and voluntary), enhanced DBS for specific roles, and face-to-face or online training as required.   An enhanced DBS is required for this role.

Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church.

Closing date for applications:  4th February 

Interviews will be held 16th February

Job description:

People and Culture Manager

Salary: £40,000 - £42,000

Location: Onsite/Hybrid (minimum Tues-Thurs in the office based in High Wycombe Buckinghamshire)

Reports to: Head of People and Culture

Line management: HR Coordinator

About CSSC;

With a heritage of 100 years, our patron is the Duchess of Gloucester, we are a membership-owned organisation for all civil service and public sector employees in the UK, supported by 1,200 volunteers. We provide opportunities for over 100,000 members, that inspires wellbeing, builds community, and fosters a genuine sense of belonging, earning lifelong loyalty through trust and meaningful connection. We are currently undergoing our 3 year transformation agenda and it’s an exciting time to be part of building our next chapter. About the role

We’re looking for an experienced, hands-on People and Culture Manager to oversee day-to-day HR operations and provide trusted support to managers across the organisation. You’ll have overall responsibility for recruitment, employee relations, payroll oversight and HR policy, while leading and developing a People Coordinator who will support with administration, data and first-line queries.

Key responsibilities

Leadership & HR operations

· Take overall responsibility for the delivery of day-to-day HR services across the organisation.

· Line manage, coach and develop the People Coordinator.

· Ensure HR processes are efficient, consistent and compliant.

Employee relations

· Act as the escalation point for ER matters including performance, absence, grievance and disciplinary cases.

· Support and coach managers on people issues, ensuring fair and consistent practice.

· Oversee the People Coordinator handling first-line queries and low‑risk ER tasks.

Recruitment & onboarding

· Lead end‑to‑end recruitment for vacancies across the business.

· Partner with hiring managers to define roles, adverts and interview processes.

· Oversee onboarding to ensure a positive new starter experience, supported by the People Coordinator.

Payroll & benefits

· Oversee monthly payroll and pension processes ensuring accuracy and deadlines are met.

· Work closely with Finance and the HR Coordinator on submissions and changes.

· Support review and administration of benefits.

Policies, systems & compliance

· Maintain and update HR policies in line with employment legislation.

· Ensure GDPR and confidentiality standards are met.

· Oversee HR data quality and reporting (with delivery handled by the HR Coordinator).

Culture, engagement & development

· Support initiatives that build engagement, wellbeing and retention.

· Coordinate learning and development priorities with managers.

· Contribute to workforce planning and organisational change projects.

Equity, Diversity and Inclusion

· Lead and coordinate the organisation’s approach to EDI (equity, diversity and inclusion)

· Ensure HR policies and practices support fair, inclusive and non-discriminatory outcomes

· Work with leaders and managers to promote inclusive behaviours and challenge bias

· Monitor EDI data and trends and report insights

Skills & experience

· Strong HR generalist background, ideally in a similar role.

· Confident managing ER cases and coaching managers.

· Experience leading or mentoring others

· Good understanding of UK employment law

· Comfortable balancing hands‑on work with strategic input.

· Excellent interpersonal, organisational and problem‑solving skills.

· CIPD Level 5 or equivalent experience.

CSSC is an Equal Opportunities Employer

The above is intended to describe the general content of the role, and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or role requirements. We value diversity at CSSC, and do not discriminate on the basis of ethnicity, religion, race, national origin, gender, sexual orientation, age, marital status, or disability status.

Interviews at CSSC take place in person and virtually as part of our recruitment process. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and you have a medical condition or an individual need for adjustment to our process, and you believe it may affect your ability to be at your best, please let the recruitment partner know, so we can consider how best we can support you and make any adjustments that may reasonably be needed.

Job Types: Full-time, Permanent

Work authorisation:

• United Kingdom (required)

Willingness to travel:

• 100% (preferred)

Work Location: In person

Marauders Men's Health – South Wales has a vacancy for a Programme Director

About Marauders Men's Health

Marauders Men's Health is a dynamic, South Wales-based charity dedicated to improving the health, wellbeing, and mental fitness of men through connection and support. We are the community where men can walk, talk, and grow together, underpinned by the Five Ways to Wellbeing model (Connect, Be Active, Give, Take Notice, Learn).

We have established strong foundations, including secured funding from the Big Lottery Community Fund over three years, a full Board of Trustees, and a growing programme of 8 events each week, including Walk & Talks and Sports Hubs. We are seeking an inspiring leader to drive our ambitious strategy to engage 7,000 men and provide 330 Personal Wellbeing Plans over the next three years.

The Marauders believe in creating a space where men come together, support each other, and build better lives through shared purpose and action.

 
Opportunity 
Reporting directly to the Board of Trustees, this crucial role is responsible for the overall leadership, management, and operational delivery of the charity. You will take the lead in executing our strategic vision and ensuring our operations are robust, particularly in the development of our key programmes and IT platform.

What we offer 

Marauders Men's Health is a small-to-medium charity with secured funding, and the compensation package will be competitive and reflective of the regional South Wales 3rd Sector market.

The position is fixed-term to 30 April 2028. 

To Apply: 

Please submit your CV, a supporting statement and a covering letter detailing your relevant experience and why you are the right person to lead the Marauders.
 
Closing date: 6 February 2026
 

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English. 

Please be aware that we reserve the right to close this vacancy early should sufficient applications be received.

Marauders Men’s Health is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who have the ambition to create a Trust which seeks to fulfil our social, cultural and economic obligation to Wales, and the world.  In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

JOB DESCRIPTION

Key Responsibilities

1. Strategic & Operational Leadership

· Lead the day-to-day running and strategic direction of the charity in line with the Board’s vision.

· Develop, manage, and oversee the charity's resources and workstreams.

· Ensure governance, compliance, and policies/procedures remain in good shape.

· Support the Board with fundraising strategy and financial accountability, including financial forecasting and reporting to funders.

2. Programme Management & Delivery

· Directly manage the Programme & Projects Manager and the Regional Event Leaders, and assist in the recruitment process for the newly established Volunteering Co-ordinator and the Wellbeing Coach/Coordinator roles. 

· Drive the delivery and expansion of our core programmes, including the Physical Activities (Walk & Talks, Sports Hubs), Volunteer Engagement, Community Partnerships and the Personal Wellbeing Plans (PWP)18.

· Develop and implement the Marauders Pathway Programme to establish a culture of good citizenship and peer support.

3. People & Volunteer Management

· Provide leadership, support, and development for staff, managing issues such as payroll, sickness, and holidays.

· Oversee the Volunteer Co-ordinator to develop a comprehensive volunteer management process, including recruitment, training, and 'Reward & Recognition’.

· Help inspire 100 men to give back to the community through volunteering.

4. Partnerships & IT Development

· Maintain and forge new community partnerships (e.g. with voluntary organisations, NGO’s, other charities and social enterprises) to enhance volunteering, education, and wellbeing services.

· Spearhead the development of our IT Platform, focusing on a robust website and a Beneficiary Management System (CRM) for efficient reporting, data capture, and engagement.

· Oversee digital marketing and communications, including newsletters and social media content.

Additional Information:

As an employee of Marauders Men's Health the post holder will: 

 •            Ensure compliance with legal and regulatory requirements in respect of equality and diversity, data protection, copyright and licensing, security, financial and other Trust policies, procedures and codes as appropriate. 

 •            Take reasonable care for the health and safety of yourself and of other persons who may be affected by your acts or omissions at work in accordance with the Health and Safety at Work Act 1974, EC directives and the Trusts Safety, Health and Environment Policies and procedures and to cooperate with the Trust on any legal duties placed on it as the employer.

PERSON SPECIFICATION

Important note: It is the Trust’s policy to use the person specification as a key tool for short-listing. Candidates should evidence that they meet ALL of the essential criteria as well as, where relevant, the desirable. As part of the application process you will be asked to provide this evidence via a supporting statement. Please ensure that the evidence you are providing corresponds with the numbered criteria outlined below. Your application will be considered based on the information you provide under each element.

Essential Criteria  
 
Essential Experience & Attributes

• Highly Personable & Engaging: The ability to build strong relationships with staff, volunteers, beneficiaries, and partners is critical.
• Management & Leadership: Proven experience managing staff and leading the operational delivery of projects and programmes.  A resilient, determined and confident team player, comfortable with making decisions and highly customer focused coupled with demonstrable people management skills. 
• IT Literate: Comfortable managing and driving the development of digital tools and systems (e.g., Google Workspace, CRM, Quickbooks, Trello, Excel). 
• Flexibility: Willingness to work flexibly in terms of hours and location, with a base in South Wales.
• Presentation and Reporting Skills:  Excellent presentation and reporting skills are essential, as you will be required to present to the community and beneficiaries and be able to write effective reports to the Board of Trustees and Funders.
• Project Planning:  Experience of supporting the creation of project plans, including prioritisation and scheduling of conflicting tasks and effective use of available resources and budgets. 

Desirable Experience

• Third Sector Knowledge: Experience working professionally within a charity or non-profit organisation.
• Community Context: Knowledge of the South Wales community and its social and health landscape.
• Wellbeing Focus: Familiarity with the Five Ways to Wellbeing model and men's health issues.
• Welsh:  Able to converse (written and spoken) in Welsh.

Mae gan Marauders Men's Health – South Wales swydd wag ar gyfer Cyfarwyddwr Rhaglen

Ynglŷn â Marauders Men's Health

Mae Marauders Men's Health yn elusen ddeinamig yn Ne Cymru sy'n ymroddedig i wella iechyd, lles a ffitrwydd meddyliol dynion trwy gysylltiad a chefnogaeth. Ni yw'r gymuned lle gall dynion gerdded, siarad, a thyfu gyda'i gilydd, wedi'i ategu gan y model Pum Ffordd i Les (Connect, Be Active, Give, Take Notice, Learn).

Rydym wedi sefydlu sylfeini cadarn, gan gynnwys cyllid wedi'i sicrhau gan Gronfa Gymunedol y Loteri Fawr dros dair blynedd, Bwrdd llawn o Ymddiriedolwyr, a rhaglen gynyddol o 8 digwyddiad bob wythnos, gan gynnwys Cerdded a Sgyrsiau a Hybiau Chwaraeon. Rydym yn chwilio am arweinydd ysbrydoledig i yrru ein strategaeth uchelgeisiol i ymgysylltu â 7,000 o ddynion a darparu 330 o Gynlluniau Lles Personol dros y tair blynedd nesaf.

Mae'r Marauders yn credu mewn creu gofod lle mae dynion yn dod at ei gilydd, yn cefnogi ei gilydd, ac yn adeiladu bywydau gwell trwy bwrpas a gweithredu a rennir.

Cyfle

Gan adrodd yn uniongyrchol i'r Bwrdd Ymddiriedolwyr, mae'r rôl hanfodol hon yn gyfrifol am arweinyddiaeth gyffredinol, rheolaeth a chyflawni gweithredol yr elusen. Byddwch yn cymryd yr awenau wrth weithredu ein gweledigaeth strategol a sicrhau bod ein gweithrediadau'n gadarn, yn enwedig wrth ddatblygu ein rhaglenni allweddol a'n platfform TG.

Yr hyn rydyn ni'n ei gynnig

Mae Marauders Men's Health yn elusen fach i ganolig gyda chyllid sicr, a bydd y pecyn iawndal yn gystadleuol ac yn adlewyrchu marchnad ranbarthol 3ydd Sector De Cymru.

Mae'r swydd yn gyfnod penodol hyd at 30 Ebrill 2028.

I wneud cais:

Cyflwynwch eich CV, datganiad ategol a llythyr eclathro yn manylu ar eich profiad perthnasol a pham mai chi yw'r person iawn i arwain y Marauders.

Dyddiad cau: 6 Chwefror 2026

Gellir cyflwyno ceisiadau yn Gymraeg, ac ni fydd cais a gyflwynir yn Gymraeg yn cael ei drin yn llai ffafriol na chais a gyflwynir yn Saesneg.

Byddwch yn ymwybodol ein bod yn cadw'r hawl i gau'r swydd wag hon yn gynnar os derbynnir digon o geisiadau.

Mae Marauders Men's Health wedi ymrwymo i gefnogi a hyrwyddo cydraddoldeb ac amrywiaeth ac i greu amgylchedd gwaith cynhwysol. Credwn y gellir cyflawni hyn drwy ddenu, datblygu a chadw ystod amrywiol o staff o lawer o gefndiroedd gwahanol sydd â'r uchelgais i greu Ymddiriedolaeth sy'n ceisio cyflawni ein rhwymedigaeth gymdeithasol, ddiwylliannol ac economaidd i Gymru, a'r byd.  Wrth gefnogi ein gweithwyr i gyflawni cydbwysedd rhwng eu gwaith a'u bywydau personol, byddwn hefyd yn ystyried cynigion ar gyfer trefniadau gweithio hyblyg neu rannu swyddi.

DISGRIFIAD SWYDD

Cyfrifoldebau Allweddol

· Arweinyddiaeth Strategol a Gweithredol

· Arwain cyfeiriad rhedeg a strategol yr elusen o ddydd i ddydd yn unol â gweledigaeth y Bwrdd.

· Datblygu, rheoli a goruchwylio adnoddau a ffrydiau gwaith yr elusen.

· Sicrhau bod llywodraethu, cydymffurfiaeth, a pholisïau/gweithdrefnau yn parhau i fod mewn cyflwr da.

· Cefnogi'r Bwrdd gyda strategaeth codi arian ac atebolrwydd ariannol, gan gynnwys rhagolygon ariannol ac adrodd i gyllidwyr.

· Rheoli a Chyflwyno Rhaglenni

· Rheoli'r Rheolwr Rhaglenni a Phrosiectau a'r Arweinwyr Digwyddiadau Rhanbarthol yn uniongyrchol, a chynorthwyo yn y broses recriwtio ar gyfer y Cydlynydd Gwirfoddoli sydd newydd ei sefydlu a'r rolau Hyfforddwr/Cydlynydd Lles.

· Gyrru'r gwaith o gyflwyno ac ehangu ein rhaglenni craidd, gan gynnwys y Gweithgareddau Corfforol (Cerdded a Sgyrsiau, Hybiau Chwaraeon), Ymgysylltu â Gwirfoddolwyr, Partneriaethau Cymunedol a'r Cynlluniau Lles Personol (PWP)18.

· Datblygu a gweithredu Rhaglen Llwybr Marauders i sefydlu diwylliant o ddinasyddiaeth dda a chymorth cymheiriaid.

3. Rheoli Pobl a Gwirfoddolwyr

· Darparu arweinyddiaeth, cefnogaeth a datblygiad i staff, gan reoli materion fel cyflogres, salwch a gwyliau.

· Goruchwylio'r Cydlynydd Gwirfoddolwyr i ddatblygu proses rheoli gwirfoddolwyr gynhwysfawr, gan gynnwys recriwtio, hyfforddi, a 'Gwobrwyo a Chydnabyddiaeth'.

· Helpwch i ysbrydoli 100 o ddynion i roi'n ôl i'r gymuned trwy wirfoddoli.

4. Partneriaethau a Datblygu TG

· Cynnal a meithrin partneriaethau cymunedol newydd (e.e. gyda sefydliadau gwirfoddol, cyrff anllywodraethol, elusennau eraill a mentrau cymdeithasol) i wella gwasanaethau gwirfoddoli, addysg a lles.

· Arweiniodd ddatblygiad ein Platfform TG, gan ganolbwyntio ar wefan gadarn a System Rheoli Buddiolwyr (CRM) ar gyfer adrodd effeithlon, cipio data ac ymgysylltu.

· Goruchwylio marchnata digidol a chyfathrebu, gan gynnwys cylchlythyrau a chynnwys cyfryngau cymdeithasol.

Gwybodaeth Ychwanegol:

Fel gweithiwr i Marauders Men's Health, bydd deiliad y swydd:

• Sicrhau cydymffurfiaeth â gofynion cyfreithiol a rheoleiddiol mewn perthynas â chydraddoldeb ac amrywiaeth, diogelu data, hawlfraint a thrwyddedu, diogelwch, polisïau, gweithdrefnau a chodau eraill yr Ymddiriedolaeth fel y bo'n briodol.

· Cymerwch ofal rhesymol am iechyd a diogelwch eich hun a phobl eraill a allai gael eu heffeithio gan eich gweithredoedd neu hepgoriadau yn y gwaith yn unol â Deddf Iechyd a Diogelwch yn y Gwaith 1974, cyfarwyddebau'r CE a Pholisïau a gweithdrefnau Diogelwch, Iechyd a'r Amgylchedd yr Ymddiriedolaethau ac i gydweithredu â'r Ymddiriedolaeth ar unrhyw ddyletswyddau cyfreithiol a osodir arni fel cyflogwr.

Meini Prawf Hanfodol 

Nodyn pwysig: Polisi'r Ymddiriedolaeth yw defnyddio'r fanyleb person fel offeryn allweddol ar gyfer rhestr fer. Dylai ymgeiswyr dystiolaeth eu bod yn bodloni POB un o'r meini prawf hanfodol yn ogystal â, lle bo'n berthnasol, y dymunol. Fel rhan o'r broses ymgeisio, gofynnir i chi ddarparu'r dystiolaeth hon drwy ddatganiad ategol. Gwnewch yn siŵr bod y dystiolaeth rydych chi'n ei darparu yn cyfateb i'r meini prawf wedi'u rhifo a amlinellir isod. Bydd eich cais yn cael ei ystyried yn seiliedig ar y wybodaeth rydych chi'n ei darparu o dan bob elfen.

Meini Prawf Hanfodol 

Profiad a Phriodoleddau Hanfodol

· Personol Iawn ac Ymgysylltu: Mae'r gallu i adeiladu perthnasoedd cryf gyda staff, gwirfoddolwyr, buddiolwyr a phartneriaid yn hanfodol.

· Rheoli ac Arweinyddiaeth: Profiad profedig o reoli staff ac arwain cyflawni prosiectau a rhaglenni.  Chwaraewr tîm gwydn, penderfynol a hyderus, yn gyfforddus â gwneud penderfyniadau ac yn canolbwyntio ar gwsmeriaid iawn ynghyd â sgiliau rheoli pobl dangosadwy.

· TG Literate: Yn gyfforddus yn rheoli a gyrru datblygiad offer a systemau digidol (ee, Google Workspace, CRM, Quickbooks, Trello, Excel).

· Hyblygrwydd: Parodrwydd i weithio'n hyblyg o ran oriau a lleoliad, gyda chanolfan yn Ne Cymru.

· Sgiliau cyflwyno ac adrodd: Mae sgiliau cyflwyno ac adrodd rhagorol yn hanfodol, gan y bydd gofyn i chi gyflwyno i'r gymuned a'r buddiolwyr a gallu ysgrifennu adroddiadau effeithiol i'r Bwrdd Ymddiriedolwyr a Chyllidwyr.

· Cynllunio Prosiect: Profiad o gefnogi creu cynlluniau prosiect, gan gynnwys blaenoriaethu ac amserlennu tasgau sy'n gwrthdaro a defnydd effeithiol o'r adnoddau a'r cyllidebau sydd ar gael.

Meini Prawf Dymunol 

· Gwybodaeth Trydydd Sector: Profiad o weithio'n broffesiynol mewn elusen neu sefydliad dielw.

· Cyd-destun Cymunedol: Gwybodaeth am gymuned De Cymru a'i thirwedd gymdeithasol ac iechyd.

· Ffocws ar Les: Cyfarwydd â'r model Pum Ffordd i Les a materion iechyd dynion.

· Cymraeg: Yn gallu sgwrsio (ysgrifenedig a llafar) yn Gymraeg.

Help us shape the future of Girlguiding inspired experiences.
We’re looking for a passionate and proactive local delivery officer to lead a groundbreaking pilot programme in Birmingham, co-created with Muslim girls and their communities. This role is part of Girlguiding inspired experiences, our strategy to create inclusive, empowering opportunities for girls and young women across the UK.

What you’ll do:

• Build trusted relationships with local schools, mosques, and community organisations.
• Facilitate workshops and focus groups with girls, parents, and community leaders.
• Apply human-centred design to co-create a Girlguiding offer that reflects the voices and needs of Muslim girls.
• Coordinate and deliver pilot sessions, ensuring smooth planning and logistics.
• Collect feedback and contribute to evaluation and reporting for funders.

Why this matters:
Girlguiding inspired experiences is about reaching more girls in ways that work for them.This pilot, funded by Islamic relief, is part of our Girlguiding inspired experiences programme, which includes a series of inclusive pilots. It focuses on co-creating with girls and young women from Muslim communities in Birmingham. 

About you:
You’ll be an organised, confident facilitator with experience in youth or community engagement, ideally with minority groups. You understand Birmingham’s Muslim communities and can gather insights in a culturally sensitive way. Strong communication, relationship-building, and organisational skills are essential.

Join us and make a difference
This is your chance to shape an inclusive future for Girlguiding and empower girls to discover their potential.

About Girlguiding

Girlguiding is the UK’s largest youth organisation dedicated completely to girls. We’re over 300,000 Rainbows, Brownies, Guides and Rangers, who come together to laugh, learn, explore and have adventures, in communities across the UK and virtually. We're almost 80,000 volunteers who make guiding happen by giving time, talent and enthusiasm. Girls can do anything. We’re a powerful collective voice – with girls, led by girls – changing the world for the better.

Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. We are proud to work with a number of organisations who support us to create and maintain a culture that celebrates diversity and champions inclusion in the workplace. While Girlguiding’s young members may be women only, our staff team is mixed gender. We welcome applicants from all backgrounds.

Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. Location allowance is payable to those who work in accordance with out hybrid working model. We’re committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require. 

We strive to ensure our recruitment processes are accessible to everyone. If you would like to receive any information in a different way or would like support in helping you to apply, please get in touch with us.

Job Title: Community Outreach Officer (Scotland)

Team:  Ramblers Scotland

Contract: Fixed-term 9 months (with potential to extend)

Location: Scotland (Home-based or hybrid with access to Edinburgh co-working office and team meetings/connect days in Edinburgh and London)

*This role sits within a pay grade with a pay range of £32,395 to £48,593. The salary on appointment will be set at the lower end of the pay range, to a maximum of £35,635 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

Context and Purpose of the role

The Community Outreach Project (Scotland) an initiative to bring the Ramblers strategy to life, and open the outdoors to some of the groups that have the most barriers to getting out walking.  The project works with community-based contacts in urban areas with a focus on refugees, asylum seekers and people from global majority communities.

Key responsibilities

· Lead on the design, development and implementation of the Community Outreach Project Scotland.

· Identify and develop new partnerships and opportunities to help grow and expand project and impact.  

· Assess and monitor risks, resolve issues, and ensure compliance with relevant policies and regulations.

·Contribute to the organisation approach to risk management

· Lead on and manage the project budget and programme evaluation and reporting.

· Overall responsibility for groups of inexperienced participants in outdoor settings using industry best

practice in risk management

· Capture success stories, case studies and good practice in how our work makes a difference.

· Work with the Scotland’s director and fundraising team to secure the funding and support required to sustain and expand project.

· Develop effective ways to build bridges between excluded communities and  existing Ramblers walking groups by building strong and proactive relationships with volunteers.

· Engage and work collaboratively with a range of stakeholders to provide accessible and sustainable walking experiences.

· Contribute to GB-wide strategic approach to community engagement with those who face the greatest barriers to benefit from being outdoors

· Engage and proactively develop excellent working relationships across the organisation

· Design and develop Community Outreach Traineeship

· Line management of Community Outreach Trainee’s

The person

Qualification

· Hill and Moorland or Mountain leader qualified (or trained with assessment pending) and a valid 16 hour Outdoor First Aid Certificate

Knowledge and Experience

· Experience of managing volunteers and staff including training and mentoring outdoor leaders0

· Experience of initiating strong external partnerships and collaborative internal relationships to deliver mutually beneficial activities and outcomes.

· Experience of successfully engaging communities in sport and physical activity programmes, in particular, outdoor activity provision.

· Experience of implementing change and working with others to adopt new ways of working.

· Experience of assessing and managing risk in relation to outdoor physical activity

Skills and Leadership

· Ability to plan, lead and develop a project with the related co-ordination, planning, organisational skills

· Ability to spot and exploit opportunities for growth in scale and impact, including by developing existing and new funder relationships

· Excellent communication & interpersonal skills

· The ability to delivery training whilst leading safe and inspiring group walks in lowland and/or hill & moorland environments

· Ability to analyse and identify solutions to moderately complex problems, working with multiple stakeholders with different backgrounds and expectations, while operating at the edge of existing organisational systems or ways of working

· Able to play a leading role in developing organisation-wide thinking on engaging excluded communities.

Personal Attributes

· Interest in walking and a commitment to the principles of inclusion and enabling everyone to feel welcome in the outdoors, with a particular understanding of the needs of people seeking asylum, refugees and people from global majority communities.

· Flexible, resilient and self-motivated with a willingness to take on different tasks and responsibilities as needed. 

· Access to own transport and willing to travel and spend some evenings and weekends away from home.

· Willing to undertake training and professional development to ensure skills and knowledge are up to date.

The Ramblers promote diversity and welcome applications from all sections of the community.

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

We’re creating an exciting new fundraising role at QCCA for an experienced, motivated fundraiser who wants to make a visible, immediate impact in the community.

This is a flexible, newly created position that could suit either a Generalist Fundraiser or a Corporate Partnerships Fundraiser, depending on your strengths and interests.

As a Generalist Fundraiser, you’ll help strengthen and diversify our income across trusts and foundations, individual giving, community fundraising, events, and supporter stewardship. Experience in small to medium-sized charities is particularly valuable, as you’ll play a hands-on role in shaping and growing our fundraising approach.

Alternatively, as a Corporate Partnerships Fundraiser, you’ll have the opportunity to build and grow a corporate programme from strong early foundations. This includes developing long-term partnerships, converting corporate interest into meaningful support, and working with businesses keen to deliver social value through volunteering and collaboration.

We’re especially keen to hear from people who enjoy building relationships, spotting new opportunities, and growing income in a thoughtful, values-led way.

We warmly welcome applications from people returning from a career break, those seeking part-time work, fundraisers moving from larger organisations who want to see direct community impact, or anyone ambitious and excited by developing new fundraising areas.

This is a chance to shape a role, grow something meaningful, and see the difference your work makes every

Job Title: Fundraiser - Third Party Events

Directorate: Engagement and Fundraising

Team/Department (if specific): Philanthropy and Partnerships - Mass Participation Team

Context and Background

The NSPCC's mission is to end cruelty to children. In order to carry out its charitable work, we rely on the fundraising support of people across the UK for 90% of its annual income. Within Income Generation, our aim is to provide maximum resources for the NSPCC and children by working together to create the best possible donor experience by building long -term relationships to create a supporter experience which is different, better and more rewarding than that of supporting any other charity.

The Mass Participation Team (MPT) is an important part of the Philanthropy and Partnerships department within the Engagement and Fundraising directorate. MPT is responsible for attracting new supporters through our mass participation events and products to maximise fundraised income, and to optimise onward journeys to retain supporters within the NSPCC family.

The Mass Participation Team focuses on three areas of fundraising;

• Third party events – sporting and challenge events organised by third party suppliers, where we market spaces, recruit participants and support them in raising money in aid of the NSPCC. For example, the TCS London Marathon, Cardiff Half Marathon, Ultra Challenge series, skydives, bespoke treks.
• Schools Fundraising – a suite of fundraising products tailored to schools across all educational settings, including Number Day, the Kindness Challenge and Classmaster.
• DIY fundraising – supporters who choose to organise their own fundraising event or activity. Whether they take part with family or friends, at work or at school, we support them through stewardship and fundraising materials to help them reach their fundraising goals.

Job purpose

The role of the Fundraiser is to manage a number of events in the third party events portfolio. The Fundraiser will be responsible for working as a proactive member of the team to ensure that the participation levels and net income from each event/activity are maximised. The key aspects of the role are:

• To project manage specific event activities, co -ordinate cross fundraising activity, develop materials, keep track of budgets and evaluate as appropriate
• To develop specific activities and build existing activities to increase participation and income.
• Work closely with the team manager to identify and implement new opportunities to improve the efficiency and effectiveness.
• Work as part of the Mass Participation Team to deliver the overall department objectives.
• Evaluate the performance of specific activities and to provide financial information as required.
• To work to deliver the agreed departmental strategy, goals and standards in line with business requirements.
• To work effectively with other departments in Fundraising and other functions within the NSPCC to maximise income.

Key relationships - Internal

• Reports to Fundraising Manager – Third Party Events team
• Mass Participation Team colleagues
• Work closely with colleagues in Engagement and Fundraising teams to develop opportunities, supporters and fundraising initiatives.
• Work with staff in other NSPCC functions such as Brand and Content , Digital, Data and Analytics , Volunteer Recruitment and Marketing, as necessary to further fundraising relationships.

Key relationships - External

• Works with a range of NSPCC event participants and potential supporters, including corporate partners, major donors and volunteer fundraising boards .
• Works with a range of event providers, agencies and other suppliers that support fundraising relationships and activity.

Main duties and responsibilities

1. To maximise income by engaging, managing and inspiring NSPCC event participants and event enquirers.
2. To use creative and engaging methods of communication including written and verbal communications in pre-event, event and post event activities, that fit with wider audience journeys and experiences.
3. To be responsible for delivering a supporter event experience that surpasses supporters’ expectations in order to maximise opportunities.
4. To ensure maximised effectiveness and efficiency of sporting events by planning and best practice
5. To proactively improve and capture knowledge and understanding of event participants through developing the NSPCC relationship with them, delivering greater insight that can be used to further develop supporter relationships to deliver increased lifetime value across all forms of support.
6. To research and develop fundraising opportunities in sporting events both by reviewing NSPCC activities and the activities of other charities.
7. To carry out research through a range of sources, to obtain relevant information that can contribute to improving event promotion effectiveness, the event participant experience, maximising participant sponsorship income and repeat participation levels.
8.  Work with their manager, to devise, agree and deliver particular aspects of the Mass Participation Team’s annual business plan and budget to enable the NSPCC to plan its activity and services.
9. To work with fundraisers and staff in other departments to maximise relationships with NSPCC supporters.
10. To be the contact for agencies and other suppliers who support fundraising, ensuring appropriate agreements are in place and that goods/services are delivered as agreed.

Responsibilities for all Staff within the Income Generation directorate

• To be responsible for updating databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures to ensure all records are up -to-date and accurate.
• To lead regular team meetings and actively participate in department meetings, contributing to strategy, discussions and decisions which will be beneficial to the NSPCC’s development of fundraising activities.
• To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.
• To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news and also ensuring that the fundraising team does likewise
• A commitment to safeguard and promote the welfare of children and young people

Person specification

1. Mass participation fundraising events experience, including budget management, event delivery and marketing
2. Highly developed written and verbal communication skills to deliver fundraising and training content, ideas and activity updates to a range of audiences in a clear, inspiring and confident way.
3. Well-developed ability to build, manage and develop relationships with individuals within an organisation and externally and achieve objectives through these relationships.
4. Ability to successfully negotiate with others to achieve desired outcomes.
5.  Proven ability to work with and through other teams and departments to maximise results for an organisation.
6. Well-developed numeracy skills for entering, recording, interpreting, analysing and presenting financial data in clear and accurate format.
7. Proven ability of demonstrating initiative and creativity to achieve desired outcomes.
8. Ability to collect and analyse data, identify opportunities and evaluate their viability
9. Ability to plan, monitor and implement projects/events/initiatives to agreed deadlines often with conflicting priorities.
10. Ability to work organise and plan own work, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.

About the Role

Headway East London is looking for a creative and values-driven Communications Officer to support and develop the voice of Headway East London – working with our community of brain injury survivors, volunteers, and staff to co-produce content that shares our stories, increases awareness and broadens our reach.

You’ll play a central role in promoting our services, supporting income generation, and amplifying the voices of our members through a range of marketing and communications activity. You’ll balance digital know-how with a collaborative approach, developing accessible, engaging content across channels including our website, social media, e- newsletters, and print materials.

If you’re passionate about inclusion and creativity and are interested in working collaboratively to ensure our communications reflect the unique identity, voices, and values of our organisation, then this is your role.

Principal Duties and Responsibilities

Marketing & Communications Delivery

• Deliver and support the implementation of our communications and marketing strategy across all channels (digital and print).
• Support a regular calendar of activity across social media platforms (Instagram, Facebook, LinkedIn, BlueSky, YouTube) to maintain and grow a network of online supporters.
• Support on maintaining and developing content for the Headway East London website (using WordPress and Elementor), including blog posts, service pages and events.
• Create engaging, relevant and accessible content including copy, video, photography, audio and graphics (using Canva), in line with brand guidelines and accessibility principles.
• Co-ordinate monthly e-newsletters and other communications using Mailchimp to a variety of audiences.

Community & Co-Production

• Work with our members(services users - people with brain injury),volunteers and staff to co-create content that reflects their voices and experiences.
• Ensure accessibility is embedded in all communications, including use of plain English, inclusive visuals, and a variety of formats.
• Engage the wider Headway East London community in developing campaigns, storytelling, and communications planning.

Campaigns, Partnerships & Income Generation

• Support fundraising and development teams to plan and deliver digital campaigns that increase donations, engagement and awareness.
• Explore opportunities for brand development, partnerships and earned media that align with our values and strategic priorities.
• Maintain and strengthen relationships with local and national media outlets and stakeholders.

Internal Communications

• Support internal communication needs across the organisation, helping teams stay informed and connected across multiple sites.
• Help develop internal resources and templates that enable teams to produce consistent, values-led communications.

Key Relationships - Internal and External

Internal: Members (service users), Volunteers, Day Service Co-Ordinators,
Service Leads of Departments, Director of Fundraising.

External: Public Audiences, Partner Organisations, Contractors e.g. Website
Developers, Graphic Designers, Press.

Other

Apply the Headway East London values and behaviours to every aspect of the role at all times.

Protect and enhance the interests and reputation of Headway East London internally and externally.

Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.

Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in Skylight Oxford, Old Fire Station, 40 George Street, Oxford, OX1 2AQ

About the role

We have an exciting opportunity to join our Oxford Skylight as a Receptionist. You will be there to welcome people who are homeless seeking advice and start the process of helping them to end their homelessness.

You will support the team to manage a busy working environment, welcoming and supporting a range of people including new Skylight members, current members, members of the public using the café or arts facilities, staff, Crisis volunteers and visitors. You will provide administrative support for this fast and responsive service to those newly presenting as homeless. You will also carry out administration and housekeeping functions relating to the customer service and facilities management of the Old Fire Station. This role is based onsite with no option for homeworking.

About you

To be successful in this role you will be highly organised with experience of working within a reception or administrative support role, as well as experience providing a high standard of customer service. We are looking for someone who understand the issues faced by homeless people and is excited to learn about the ways we can support them. You will be able to deal with challenging situations and individuals with a range of needs, to reach a positive resolution through a calm and confident approach.

You will have excellent interpersonal skills with the ability to work successfully with disadvantaged or socially excluded groups and individuals. Effective communication skills, both verbal and written will be key, as well as working collaboratively within a team. As you will be the first point of contact for many people, you need to be friendly, enjoy helping and be willing to learn about Crisis and all the other activities taking place within the building.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 15th February 2026 23:59

Interview date and location: Week commencing 23rd February 2026, in person at our Oxford Skylight, Old Fire Station, 40 George Street, Oxford, OX1 2AQ

Interview process: Competency-based interview

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

You will have outstanding interpersonal and organisational skills and have the ability to communicate effectively and empathetically with younger and older people. You understand why safeguarding is critical to our participants and seek to create safe, engaging spaces for people to learn together.

Ideally you have experience of managing intergenerational or multi-generational projects, however if you don't have intergenerational experience then strong experience of working with older people and young people/children separately is required.

WHAT WE WANT FROM YOU:

Lead facilitation of intergenerational sessions

Taking responsibility for the high-quality delivery of the session, leading activities from the front, delegating tasks to and managing a supporting volunteer if appropriate. The lead facilitator will endeavor to involve everyone present in the session, be responsible for ensuring that InCommon’s safeguarding procedures are followed and that any incidents are handled appropriately. 

Building and maintaining strong relationships with people of all ages 

Using your excellent communication skills you’ll build strong relationships with everyone taking part in an InCommon programme, from children and older people to primary school teachers and staff working at retirement homes. This role may involve communication before and after the session with parties taking part; where this is the case it will be clearly communicated by the Senior Programme Manager. 

A lead facilitator should be someone who can

• Engage a roomful of people over fun, creative and conversation-based activities

• Is reliable, trustworthy and can commit to monthly term-time sessions

• Is sensitive to the needs of young people and older adults, understanding the variety of needs they may have

WHAT YOU CAN EXPECT FROM US:

You will be contracted on a rolling contract to deliver ‘blocks’ of intergenerational workshops. These may take place over variable locations across London and indicatively will be in held on the same days each month. We arrange the sessions and take care of all the marketing, driving engagement and managing bookings for you.

You will also receive:

• Full training in how to run InCommon sessions

• Ongoing support from our friendly team

• A commitment to offer regular sessions that suit your availability

• Everything you need to run your sessions including materials, print outs and surveys

This role is suited to people of all ages and fits around work, family and other commitments. We can be very flexible whilst offering regular, scheduled sessions. Please look at our website for more information about our work and get in touch if you want to talk to us.