Volunteer counsellors volunteer jobs in Eastbourne, east sussex

Wellbeing Counsellor – Global Majorities Specialist

YMCA DownsLink Group

BN3, Hove (On-site)

Brighton and Hove

Brighton, The City of Brighton and Hove

£34,475 per annum pro rata

Full-time or part-time

Permanent

Housing and Homelessness ∙ Mental Health ∙ Youth and Children

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Job description

35.5 hours per week / £34,475 per annum, pro rata / permanent / working pattern to be confirmed (can be discussed at interview)

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

We have an exciting opportunity for a qualified, experienced Wellbeing Counsellor – Global Majorities Specialist to join our innovative Children and Young People (CYP) Wellbeing Service, the central hub for all mental health referrals for young people in Brighton & Hove.

In this role, you will provide culturally responsive assessments, counselling (both face-to-face and online), and group work for children and young people aged 8–24 from Black, mixed heritage and Global Majority backgrounds. You will create safe, inclusive spaces where young people feel heard, understood and supported to explore their wellbeing.

Alongside this, you will contribute to wider service delivery by supporting assessments and therapeutic interventions for young people from all backgrounds, helping ensure a flexible and responsive service. You will also play an active role in triaging referrals, working collaboratively across the CYP service to promote equitable and timely access to support.

A key part of the role is building meaningful relationships with Global Majority-led and community organisations, helping strengthen partnerships across the city. You’ll also share your expertise with colleagues, supporting inclusive practice, co-production, and equitable approaches to service design, recruitment and delivery.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

You will hold a Graduate or Postgraduate Diploma in Counselling or Psychotherapy (minimum two years), alongside BACP accreditation (or eligibility for accreditation) or registration with a relevant professional body.

You will bring experience of working with children and young people aged 8–24 with mental health needs, including delivering evidence-based, low-intensity interventions. You are a confident and collaborative team player, comfortable working under supervision and within a multidisciplinary setting. You will have strong safeguarding knowledge, the ability to run groups or structured activities, and be able to communicate clearly and sensitively, both verbally and in writing.

You will have experience of supporting children and young people from mixed heritage or Global Majority backgrounds, with an understanding of the importance of culturally responsive practice. Knowledge of, or experience working alongside, local statutory and voluntary services will be important in helping young people access the support they need.

Above all, you will be able to work ethically and effectively with children and young people within a time-limited framework, building trust, promoting resilience, and supporting positive outcomes.

CLOSING DATE: Sunday 14 June 2026 at midnight.

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

Organisation

YMCA DownsLink Group View profile

Registered Charity

101 - 500

Our mission is to help children and young people have a fair chance to be who they want to be.

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Posted on: 21 May 2026

Closing date: 14 June 2026 at 23:30

Tags: Counselling, Mental Health, Wellbeing, Youth / Children

The client requests no contact from agencies or media sales.

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Marie Curie Support Line Officer

Marie Curie

Remote

Marie Curie Pay Scale Grade C £24,350 pro rata per annum

Permanent

Health

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Job description

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.

We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:

Growing and transforming our direct care and support
Delivering more practical information and support
Leading in shaping the end-of-life experience

Job Description

Joining our Information & Support Team, you’ll provide crucial assistance to those in need during challenging times on an as and when basis. You’ll provide personalised support by offering a compassionate ear, sharing relevant information, and directing individuals to the resources they need.

Our Support Line Officers may not be counsellors or medically trained, but they are dedicated to delivering a professional service and providing reassurance during difficult times. Whilst this role can at times, be challenging due to the nature of the calls, the fulfilment that comes from making a positive impact on someone's life makes this role incredibly rewarding.

Please see the full job description

What's in it for me?

Salary: Marie Curie Pay Scale Grade C £24,350 pro rata per annum

Contract: Part Time – 21 hours/week

Operating Hours: 8-6 Monday to Friday and 10-4 Saturday and Sunday

Based: UK Home Based

Benefits You’ll Love

Annual leave allowance 25 days plus & public holidays (pro rata)
Competitive Policy for parental/sick Leave
Continuous Professional development
Industry leading training programmes
Season ticket loan for travelling to and from work
Defined contribution schemes for Pension
Marie Curie Group Personal Pension Scheme
Loan schemes for bikes; computers and satellite navigation systems
Introduce a friend scheme
Help with eyecare cost
Entitled to Marie Curie Blue Light Card
Entitled to Benefit-Hub Discount Scheme
Life assurance – for all employees

Qualifications

What we’re looking for:

Experience of working in a call centre/customer facing environment
Genuinely empathetic with the ability to demonstrate sensitivity, show compassion when handling complex situations and difficult conversations
Ability to work autonomously, provide flexibility, and commitment to developing expertise in end-of-life and palliative care
Work collaboratively with a range of team members across shifts, maintaining strong communication and a supportive approach throughout
Ability to show resilience in challenging and sometimes distressing situations

Additional Information

Application Process

Close date for applications: 14th June 2026
Interview Dates: To Be confirmed

As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.

We reserve the right to close this advert early should we receive a sufficient number of applications.

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.

Organisation