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Are you experienced in leading a team within Service Charges?
We have two fantastic opportunities to join our Service Charges team as Regional Service Charge Managers. Based from our office in Basingstoke, you'll combine office and home working in line with our hybrid approach, with occasional travel to our Wembley office for team meetings.
The Role
Reporting into the Head of Service Charge Setting and Administration, you'll be responsible for managing and coordinating the Regional Service Charges team in the South West region in the delivery of the service charge calculations (all tenure types) and annual service charge statements to customers in line with legal and regulatory requirements. The portfolio consists of approximately 20,000 units with a total annual service charge income budget of c.£20 million. Responsibilities include:
Managing the Regional Service Charge team with a focus on articulating a clear vision, providing direction, and promoting a culture of accountability, high performance, and continuous improvement
Setting the annual service charge expenditure and income budget across all tenures within the region
Accountability for the annual service charge estimate and final account process, ensuring the risk associated with rechargeable service charges is effectively managed and regulatory time scales are met
Working collaboratively across the business to support continuous service improvement and deliver excellent customer service to customers across different tenure types, ensuring compliance with legal requirements
Reviewing and approving the certification of annual service charges, documenting the calculation and apportionment process, including the reports and supporting documentation to facilitate the certification
Producing and analysing regular reports on recoverable repairs and maintenance expenditure, estimated service charge income and ad-hoc reports dependant on business requirements
What we're looking for
You should have previous experience in a similar management role within service charges. You'll need to demonstrate strong technical knowledge, being adept in managing fixed and variable charges in a large and complex setting, preferably in a housing context. You'll also need:
To be an experienced leader, skilled in developing high-performing teams and consistently maintaining high operational standards
Thorough understanding of the Landlord and Tenant Act 1985 (as amended) and other guidance and best practice for service charges
To be qualified by experience or a qualified accountant with a solid understanding of accounting practices and concepts including account reconciliations
Ability to take ownership and work independently whilst meeting tight organisational deadlines
Strong stakeholder management skills, demonstrating collaborative, cross-functional working relationships, including experience liaising with external stakeholders, e.g. auditors, regulators and Ombudsman
Experience in directly engaging with customers, addressing queries, and delivering clear, concise written communication
Strong experience with Microsoft Office applications, including intermediate / advanced excel
Knowledge and experience of using housing management and property management systems (e.g. Workday, SUN, Agresso, NEC, Active H or similar)
Job Title:Quality Assurance and Training Programme Lead
Internal Job Title:Practice Improvement and Training Programme Lead
Hours: 35 per week (full time)
Location:Home-based withregular travel across England.
Contract: Permanent
Salary:£43,183 per annum (London weighting £48,364)
About us
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.
About the programme
The Faith & Community Development Team supports and strengthens community and faith-based responses to homelessness across England. This role will help shape Housing Justice’s national programme of quality improvement, training and best practice for community and faith-based homelessness services, using insight from our flagship Quality assurance framework, Impact Portal, existing research, and partnership engagement to continue the development of practice standards, resources and learning opportunities for the network.
About you
We are seeking an experienced and organised programme lead with a strong understanding of homelessness, housing policy and practice, and quality improvement. You will bring strong written and verbal communication skills, including presenting and facilitating, drafting reports, quality mark standards and guidance. You will also be comfortable managing multiple priorities, managing a small team, working with data and monitoring information, and building positive relationships with local authorities, funders, sector partners and organisations in the Housing Justice network.
About the role
The successful candidate will lead the development and delivery of Housing Justice’s national quality improvement, training and best practice work for community and faith-based homelessness services across England. You will oversee the continued development of the Quality Mark accreditation scheme for emergency accommodation providers, lead the creation of a new Quality Framework for day services, develop an Emergency Accommodation Toolkit, and deliver training, learning events and communities of practice.
The postholder will provide leadership to a small team, with line management responsibility for up to two members of staff, and will work closely with partners to strengthen service quality, safety, effectiveness and sustainability across the sector.
Benefits
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29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time.
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After 3 years ofserviceyou are entitled to oneadditionalday of holiday for eachadditionalyear of service, up to a maximum of 5additionaldays, pro-rata if part time.
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We offer flexible working. Not all posts can be made flexible, but where possible weoperatecore hours of 10 – 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager.
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As thisrole is offered as Home Working, we will provide some financial support to get you set up withappropriate equipment.
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We offer an employeeassistanceprogramme throughSpectrum Life, which can be used by you and your family for a range of advice and support.
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We offer a cycle-to-work scheme.
How to apply
If this sounds like the opportunity for you, please read the attached job description and fill out the application form (accessed by clicking ‘Apply’), describing your capabilities for each of the numbered points in the person specification. Please note that we do not accept CVs.
The client requests no contact from agencies or media sales.
Job Title: Investment Manager - Client Investment
Department: Investment
Reports to: Managing Director - Client Investment
Grade: Manager - Senior
Contract: Full-time, Permanent
Salary: £61,500 to £67,000 per annum, depending on experience
Location: Hybrid - London, EC1Y and homeworking
Right to Work: Unfortunately we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK at the time of application and for the duration of employment.
About Better Society Capital (BSC):
Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too.
Since 2012, we have helped grow the UK's social impact investment market thirteen-fold, to more than £11 billion, proving that impact investing can scale when social outcomes and investment opportunity are genuinely aligned. We have committed more than £1 billion of our own capital to social impact investments and today hold a live portfolio of over 100 across the UK, primarily made into funds spanning early-stage and mature positions, all working towards lasting impact for the people and communities they serve.
We're now delivering our 2026–2030 strategy: mobilising £20–30 billion in capital to positively impact 15–20 million lives across the UK over the next decade. We're focusing our expertise and capital on four challenge areas: housing, economic opportunity, climate and energy, and health. These have been chosen because each combines urgent social need, proven investment models and a clear role for BSC to play.
This is BSC's next chapter. Building on everything we've proven since 2012, we're scaling with greater ambition and sharper focus, and looking for people who want to help shape how we get there.
The Opportunity:
We are recruiting an Investment Manager to take a leading role across BSC’s client investment mandates, playing a central part in how we mobilise capital at scale to deliver lasting social impact.
A significant part of this role is supporting the management of BSC's client investment mandates, including the Schroder BSC Social Impact Trust, a listed investment trust for which BSC acts as portfolio manager, giving investors access to private market impact investments addressing some of the UK's most entrenched social issues. You will support portfolio management, reporting and investor engagement for the Trust, working closely with senior colleagues.
You will own a portfolio of impact investments spanning both BSC's own capital and the mandates we manage for others, taking direct responsibility for how these investments perform against their financial, social impact and systems change goals over time. You will build lasting relationships with fund managers, lead on performance monitoring and reporting, and shape how BSC manages a genuinely broad and varied portfolio across products and asset classes, developing cross-asset-class judgement that few comparable roles offer.
You will also contribute to BSC's client work more broadly, supporting our growing Advisory capability as we help other investors turn their impact ambitions into action through credible, practical investment strategies. This is a capability we are actively building, and you will play a key role in its delivery as it scales.
We invest in our people as seriously as we invest in our portfolio. You will accelerate your growth through hands-on experience, tailored training and collaboration with sector-leading specialists as well as gaining direct exposure to our Investment Committee and senior leadership. You can find out more about our training offer in our Candidate Pack.
What you will do:
Support investment management for BSC's client mandates
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Contribute to portfolio-level investment management across our client mandates, helping shape how we think about multi-asset allocation and performance, and building the cashflow, liquidity and return models that underpin these decisions.
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Bring the analysis and insight behind our client reporting to life, from regulatory reporting and accounts to due diligence questionnaires, giving investors a clear, compelling picture of how their capital is performing.
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Support engagement with shareholders and clients through investor meetings, roundtables and portfolio updates, and represent BSC at external events, Boards and Investment Committees where needed.
Lead the performance management and manager relationships for a portfolio of social impact investments across BSC’s own capital and client mandates
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Own a portfolio of individual social impact investments, managing each towards exit and delivering on its financial returns, social impact and systems change goals.
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Build strong relationships with fund managers, engaging on and helping manage the financial and social impact performance of each investment.
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Lead analysis of impact and financial performance across your investments, including across asset classes and impact themes.
Support Advisory projects
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Support delivery of BSC Advisory projects for external investors, from discovery through to solution design and client capital management.
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Contribute research, analysis and investment expertise to help other investors design credible impact investment strategies suited to their goals.
Contribute to new investment opportunities and strategic, systems change projects
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As opportunities arise, contribute to new deals and strategic projects aligned with our 2026–2030 strategy, growing your expertise in origination and deal execution over time.
Help shape the next phase of our market-leading impact investment approach and team
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Contribute to our impact investing practice and process, in collaboration with colleagues across BSC and with external partners.
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Champion part of BSC's impact investing approach, or join a working group to deliver a strategic priority.
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Contribute to organisation-wide initiatives that help us deliver our mission, such as working groups to improve how we work or engage with stakeholders.
What you will bring - Qualifications & Experience
Essential
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A passion and demonstrable commitment to improving lives in the UK
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Investment experience including performing investment analysis, making investment recommendations, monitoring performance and engaging with investees
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Strong quantitative analysis skills, including financial analysis and modelling
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Work experience that faces the financial, social or public sector
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Proven relationship-building and stakeholder management
Desirable
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Work experience in impact investing or sustainable investing
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Exposure to multi-asset portfolios
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Experience delivering regulatory and/or client reporting
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Proven project management skills
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Knowledge of real estate, growth equity, venture investment, private credit, or social outcomes contracts
Skills, Abilities and Attributes
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Structured thinker – able to deal with complexity and uncertainty
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Innovative, creative and strategic approach to problem solving
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Solves problems with multiple stakeholders in an open and empathetic way
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Collegial team player – flexible and willing to work with and contribute to a team
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Self-starter – able to work under own initiative and source new opportunities
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Relationship management – excellent interpersonal skills and able to build relationships at all levels
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A confident and effective communicator when writing and speaking
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Hunger for continued learning and development, including developing others
Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Individual Giving and Legacies Manager
Fundraising & Engagement | Remote (UK-based)
Salary: £45,000 per annum
Hours: Full time (35 hours per week to be worked over 5 days)
Location: Home-based in the UK with occasional paid travel to London
Contract: Fixed Term Contract until 30 June 2029 (with potential for extension)
Join Population Matters
We are a UK charity with a global remit. Our vision is of a world in which our human population lives fairly and sustainably with nature and each other. As we enter an exciting new phase of growth and influence, we’re looking for an experienced, proactive Individual Giving and Legacies Manager to launch and lead our public fundraising portfolio, deepen supporter relationships and help grow sustainable income.
About the Role
We’re looking for a strategic, hands-on fundraising leader who can develop and deliver our Individual Giving and Legacies programme, spanning legacies, membership, regular giving, lottery, appeals, publications, merchandise, Gift Aid, in-memory giving and supporter care. You will be able to balance planning with delivery, using data-driven insight to acquire, retain, upgrade and reactivate supporters while building a positive team culture where your team members feel valued, supported and empowered to do their best work.
Important Information
· This is a UK-based role
· Applicants must have the Right to Work in the UK
· We are unable to offer sponsorship
Apply Now
If you’re ready to play a vital role in a purpose-driven organisation and help shape a more sustainable future, we’d love to hear from you. Please submit a CV (not more than 3 pages) and answer the application questions explaining your interest in this role and how you meet the criteria in the Person Specification. A cover letter is not required.
Closing date: Monday 24 August 2026 at 09:00 (BST)
Population Matters is an inclusive and diversity-friendly employer. We are committed to equality, diversity and inclusion across everything we do. We welcome and encourage applications from people of all backgrounds and do not discriminate based on disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law. Please refer to our full EDI statement attached with this advert.
If you require any adjustments to make the process more accessible, or to arrange an informal conversation about the role, please see contact details within our EDI statement attached below this advert.
Thank you for your interest in Population Matters.
#fundraising #individual giving #individual giving and legacies manager #fundraising manager #legacies manager #fundraising #individual giving #individual giving and legacies manager #fundraising manager #legacies manager
The client requests no contact from agencies or media sales.
About Better Society Capital (BSC):
Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too.
Since 2012, we have helped grow the UK's social impact investment market thirteen-fold, to more than £11 billion, proving that impact investing can scale when social outcomes and investment opportunity are genuinely aligned. We have committed more than £1 billion of our own capital to social impact investments and today hold a live portfolio of over 100 across the UK, primarily made into funds spanning early-stage and mature positions, all working towards lasting impact for the people and communities they serve.
We're now delivering our 2026–2030 strategy: mobilising £20–30 billion in capital to positively impact 15–20 million lives across the UK over the next decade. We're focusing our expertise and capital on four challenge areas: housing, economic opportunity, climate and energy, and health. These have been chosen because each combines urgent social need, proven investment models and a clear role for BSC to play.
This is BSC's next chapter. Building on everything we've proven since 2012, we're scaling with greater ambition and sharper focus, and looking for people who want to help shape how we get there.
The Opportunity:
We're recruiting an Investment Manager to identify, assess and manage social impact investments that change lives, working with investors, social enterprises and government to grow the UK's social impact investment market.
You'll help find and shape the investments that deliver on BSC's 2026–2030 strategy: identifying social issues and market gaps and building the partnerships, structures and solutions needed to mobilise capital at scale. As a systems change agent, you'll contribute to strategic projects that shape how BSC and the wider market tackle these challenges, moving towards leading strands of this work as your experience grows.
Managing a portfolio of social impact investments well is just as central to our mission. You'll build trusted, long-term relationships with fund managers, managing performance against expectations across financial, social impact and systems change goals.
Investment Associate and Manager Development Programme
We invest in our people as seriously as we invest our portfolio. You’ll accelerate your growth through hands-on experience across multiple asset classes, tailored training programmes and collaboration with sector-leading specialists as well as gaining direct exposure to our Investment Committee and senior leadership.
We deliberately rotate Associates and Managers across our investment team to build genuine cross-asset-class judgement, learning to manage performance, risk and relationships across very different types of investment. Few roles in impact investing offer this breadth. Over time, Managers will begin to specialise in one of our teams. You can find out more about how this works alongside our training offer in our Candidate Pack.
We are hiring up to two Associates or Managers starting in the following teams:
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Lending: you will work on assessing and managing investments across blended finance, social outcomes contracts and/or climate and energy vehicles and contribute to strategic projects aligned with our 2026-30 strategy.
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Impact Investment Management: you will gain a portfolio-wide perspective, working on special situations and exits to protect and recover value across financial, impact and systems change; lead our overall learning approach; and lead on elements of portfolio insight.
What you will do:
Originate and assess new investments
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Identify social issues and market gaps where impact investment can be part of the solution, building creative, collaborative solutions with investors, charities and government.
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Run detailed investment analysis of the market, the prospective investee, and the financial, social impact and systems change cases, working closely with fund managers to build the relationships that underpin a strong investment case.
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Support the structuring of prospective investments, prepare and present recommendations to our Investment Committee, and help negotiate legal documents through to close.
Become a systems change agent
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Support the development and delivery of key strategic projects in BSC's asset classes, moving towards leading strands as your experience grows.
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Manage and develop relationships with fund managers, and support engagement with investors, charities and social enterprises to deliver on our strategic goals.
Lead the performance management and manager relationships for a portfolio of social impact investments
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Own a portfolio of individual social impact investments, engaging with fund managers to manage each investment towards exit and delivering on its financial returns, social impact and systems change goals.
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Lead analysis of impact and financial performance across your investments, including across asset classes and impact themes.
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Contribute to special situations and the active management of exits.
Support portfolio-level performance analysis and management
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Contribute to portfolio-level and asset class-level performance monitoring, including analysis of financial, impact and systems change performance across asset classes, strategies and impact themes.
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Help embed the lessons from your own investments into how BSC manages performance and risk across the wider portfolio.
Help shape the next phase of our market-leading impact investment approach and team
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Champion or contribute to our impact investing practice and process, in collaboration with colleagues across BSC.
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Contribute to organisation-wide initiatives and strategic projects that improve how we work and how we engage with stakeholders.
What you will bring - Qualifications & Experience
Essential
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A passion and demonstrable commitment to improving lives in the UK
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Experience undertaking and communicating detailed analysis of complex problems
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Experience developing solutions to complex problems
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Work experience that faces the financial, social or public sector
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Proven relationship-building and influencing skills
Desirable
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Work experience in social impact investment
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Proven project management skills
-
Knowledge of housing or real estate, venture investment, social outcomes contracts or lending
Skills, Abilities and Attributes
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Structured thinker – able to deal with complexity and uncertainty
-
Innovative, creative and strategic approach to problem solving
-
Solves problems with multiple stakeholders in an open and empathetic way
-
Collegial team player – flexible and willing to work with and contribute to a team
-
Self-starter – able to work under own initiative and source new opportunities
-
Relationship management – excellent interpersonal skills and able to build relationships at all levels
-
A confident and effective communicator when writing and speaking
-
Hunger for continued learning and development, including developing others
Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK.


The client requests no contact from agencies or media sales.
As a Senior Campaigns Adviser, you will play a vital role in developing and delivering national campaigns that make a real difference for people affected by motor neurone disease (MND). Working in a fast-paced environment, you will identify opportunities to influence policy, legislation and public debate, while ensuring our MND community is meaningfully involved in developing campaigns, and creating engaging content that motivates supporters to take action bringing your experience from the third sector.
At the Motor Neurone Disease Association, our work is driven by the urgent need to improve the lives of people affected by MND. As a Senior Campaigns Adviser, you will join a collaborative team committed to creating positive change through evidence-led campaigning.
Key Responsibilities
- Develop and deliver evidence-based national campaigns with clear objectives and measurable outcomes
- Identify and act on campaigning opportunities in collaboration with Campaigns, Policy and Public Affairs colleagues, responding quickly to changing political priorities and public debate
- Ensure people with and affected by MND are meaningfully involved in campaign development and delivery
- Create accessible and engaging content across email, website and social media channels
- Develop communications plans to keep supporters informed and inspired
- Build and manage e-actions, webpages and supporter communications using relevant digital platforms
- Monitor, evaluate and report on campaign performance against agreed objectives and key measures
- Establish and continuously improve working processes to enhance efficiency, collaboration and campaign outcomes
- Represent the MND Association at events, meetings and sector partnerships where required
- Work closely with teams across the organisation to maximise campaign reach and engagement
About You
Essential Criteria
- Proven experience delivering successful campaigns within a charity, public sector or similar organisation
- Experience creating content that encourages audiences to take action
- Excellent written, verbal and stakeholder communication skills
- Strong organisational and project management abilities
- A results-focused approach with experience analysing and reporting on performance.
- Ability to manage competing priorities and work effectively to deadlines
- Able to work independently and collaboratively as part of a wider team
- Willingness to travel within the UK, including occasional overnight stays and some evening or weekend work
Desirable Criteria
- Experience within the health or social care sector
- Experience in a charity sector communications role
- Knowledge of Dotdigital, Impact Stack or similar tools
Further information about the MND Association and the full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Help us achieve our vision that fewer people die by suicide.
Are you results driven, commercially aware and passionate about building meaningful relationships and making a real impact? Samaritans is looking for a dynamic Corporate Partnerships Executive to help us secure new corporate partners and nurture and develop our existing corporate supporters. This is a fantastic opportunity for someone who is interested in building a career in corporate fundraising to join a talented and ambitious team.
In this role, you’ll drive forward new business by seeking and securing innovative new partnerships with high-value companies. You’ll also deliver excellent account management by providing our partners with an inspiring supporter experience.
You’ll be instrumental in helping our team to reach our ambitious fundraising goals to support Samaritans’ life-saving work.
Contract terms:
- £30,000-£33,000 per annum, plus benefits
- Permanent
- 35 hours per week (full-time)
- We are passionate about flexible working, talk to us about your preferences
- Hybrid, linked to our Ewell (Surrey) office. You will also have the opportunity to work from our London office.
- We value meeting in person and working collaboratively. We work in person around 2 days or more per month.
- 28 days annual leave, plus bank holidays
What you'll be doing:
- Manage and steward a portfolio of corporate partners, providing both reactive and proactive support.
- Develop and implement fundraising initiatives, creating resources that drive engagement.
- Achieve personal income targets from existing and new corporate partnerships and new business activity KPIs.
- Research and cultivate new corporate prospects to grow our supporter base.
- Create impactful communications including reports, presentations, and proposals.
- Provide administrative support including income coding, inbox management, and volunteer coordination.
- Represent Samaritans at meetings and events
What you’ll bring:
- Previous experience within fundraising, account management, sales, event management or marketing.
- Experience working towards specific objectives and financial targets
- Ability to generate creative and imaginative proposals and take the initiative to develop new relationships with prospective partners.
- Great communication skills, with the ability to build relationships easily and provide expert customer care.
- Strong presentation skills
- Experience gained within a Charity fundraising or third sector role is desirable.
For full details, please see the Job Description and Person Specification
Why Samaritans?
At Samaritans, you’ll join a values-led organisation with a powerful mission. You’ll be part of a collaborative and supportive team where your voice matters, your expertise makes a difference, and your work helps save lives.
We offer flexible hybrid working, great benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. To find out more about Samaritans, please read our recruitment brochure.
We are committed to building a diverse and inclusive organisation that reflects the people we support and who support us. We welcome applications from people of all backgrounds and walks of life. We are committed to creating an inclusive culture where everyone feels seen, heard and supported, at all levels of the organisation.
Apply now
If this sounds like the opportunity for you, we’d love for you to apply. You will be asked to answer some short application questions and to upload your CV. If you require adjustments at any stage of the recruitment process, please let us know.
Applications close: 09:00am on Monday 10th August 2026
Interviews: w/c 17th August
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead a vital out-of-hours mental health crisis prevention service, supporting people across Surrey when they need help most.
Join Catalyst Support as our Safe Haven Team Lead and help shape a compassionate, responsive service that offers a meaningful alternative to A&E.
Catalyst Support is looking for a confident and values-led Safe Haven Team Lead to support the smooth running of our out-of-hours crisis prevention and support service across Aldershot, Guildford and Woking. This is an opportunity to play a key role in a partnership model that brings together community connections and statutory mental health providers to reduce emotional and psychological distress for people experiencing, or at risk of escalating to, a mental health crisis.
You will help lead and support Safe Haven staff, manage rotas and cover, contribute to safe and effective incident management, and work closely with colleagues and partner organisations to ensure the service is consistent, high quality and responsive. The role will suit someone with experience in mental health or social care settings who can remain calm under pressure, communicate confidently, support staff wellbeing and performance, and build positive relationships across services.
At Catalyst, we believe change is achievable through a flexible, respectful, inclusive and non-judgemental approach. If you bring kindness, integrity and commitment, and want to help deliver a service that makes a real difference to people in moments of crisis, we would love to hear from you.
Location Hybrid, ability to travel to Safe Haven sites in Woking, Guildford and Aldershot. Minimum two days per week at Catalyst Support's office in Woking
Salary £30,000–£33,000 pro rata plus on-call allowance
Work pattern 28 hours per week, including evening and weekend hours
Contract type Fixed term until 31 March 2027, with the possibility of extension.
About Catalyst Support
Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing - together every step of the way.
Key Responsibilities
- Manage rotas, ensuring there is adequate cover for holiday and sickness
- Solve issues of staff cover with partner organisations as they arise
- Undertake monthly team meetings with all Safe Haven staff
- Deliver one to one supervision for staff, ensuring all performance issues, complaints and support needs are addressed
- Support with annual appraisals for Safe Haven staff
- Ensure all Catalyst staff are following the incident management process and utilising the on-call rota
- Participate in the on-call rota, ensuring you are able to respond to urgent calls, follow-up and report incidents during Safe Haven opening times
- Attend any necessary meetings to meet the needs of Safe Haven
- Liaise with the Senior Manager and Director of Services in preparation for the Service Review and Steering Group Meetings in relation to service delivery
- Work with the Senior Manager around operational efficiencies and ensure the service follows best practice
- Work with the Senior Manager around any complaints, grievances and serious performance issues
- Work as part of a team of Team Leads and communicate well with colleagues working from different locations
- Develop relationships with service users, carers and statutory and non-statutory organisations, in order to provide more integrated preventative and crisis management provision
- Ensure high quality services are delivered consistently and adhere to best practice guidelines, including safeguarding and safe practice.
- Take responsibility for personal development, identifying personal training needs and participate in regular supervision and appraisal
- Work within the Catalyst governance framework
- Work 1 shift a month at a Safe Haven site (minimum 10 a year), to be paid additionally to Team Lead hours at Support Worker rate
About you
- We’re looking for someone who can bring compassion, confidence and strong leadership to a busy out-of-hours mental health support service. You will be someone who:
- Has experience working in social care, mental health, crisis support or a similar community-based service.
- Has experience supervising, supporting or mentoring staff and/or volunteers.
- Can build positive working relationships with statutory, voluntary and community partners.
- Understands safeguarding, confidentiality, consent, information sharing and GDPR
- Can support staff wellbeing and address performance or support needs appropriately
- Communicates clearly and confidently, both verbally and in writing.
- Is organised, with good administrative, recording and reporting skills
- Can remain calm under pressure and respond confidently to urgent or sensitive situations
- Is able to work on your own initiative while also contributing positively as part of a wider team
- Is committed to delivering high-quality, safe and inclusive services
- Understands and values equality, diversity and equal opportunities
- Is confident using IT systems and databases
- Is able to work flexibly across locations, including evenings, weekends and on-call responsibilities
- Brings Catalyst’s values of kindness, commitment and integrity to everything you do.
Benefits
26 days annual leave plus bank holidays (increasing with service)
Pension scheme and access to Simply Health (including optical, dental and counselling sessions)
Birthday leave, employee discounts, and flexible working wherever possible
Supportive probation, sick pay after probation and access to our employee assistance programme
Safeguarding & Checks
This post is subject to the Disclosure and Barring Service (DBS) check at an enhanced level.
Please note past drug and/or alcohol or criminality history will not necessarily discount you from undertaking this role. We encourage applications from people with lived experience where appropriate
All applicants must have a valid right to work in the UK
Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment. Please let us know if you require any adjustments to support your application.
Please submit your CV and a cover letter setting out how your skills and experience align with the requirements of this role.
The client requests no contact from agencies or media sales.
The Opportunity
· Are you ready to help drive the growth, resilience, and expanding influence of a vital Welsh charity?
· Daring to Dream supports and promotes the emotional health and well-being of the 1.2 million adults in Wales living with chronic illness. As a values-led organisation, we pride ourselves on being patient-centred, inclusive, collaborative, and compassionate.
· We are seeking a freelancer with mature professional judgment and a deep passion for our mission to work with us as a Senior Associate.
· This is a hands-on, fast-paced generalist role working directly alongside our Founder/CEO. You will play a pivotal contribution in not only assisting in delivering current operations but also in the charity’s transition from its current founder-led operations into a sustainable, resilient, and expanded delivery team across Wales.
Your Core Purpose
Every aspect of this role is dedicated to three critical objectives:
- Raise Awareness: Champion the vital mission, work, and real-world impact of Daring to Dream.
- Engage Stakeholders: Build and nurture critical partnerships across community, public, and corporate sectors.
- Generate Income: Drive financial growth through community fundraising, corporate engagement, and targeted funding bids.
Essential Criteria
To be successful in this role, you must demonstrate:
- Collaborative Chemistry: Ability to work closely and effectively with the CEO.
- Versatile Expertise: A broad, proven set of professional competencies relevant to charity growth.
- Mission Alignment: Total commitment to our values, with a clear understanding of emotional health and its role in living well with illness.
- Ambassadorial Mindset: A constant awareness that you represent Daring to Dream, ensuring every interaction builds trust, engagement, and income.
What You Will Do
This dynamic role balances big-picture strategic evolution with day-to-day operational execution. While specific objectives will be co-created around your unique strengths, your responsibilities will typically include:
- Strategic Support: Work with the CEO to shape organisational development and pilot new initiatives.
- Income Generation: Research and write focused funding bids while identifying corporate and community donation opportunities.
- Partnership & Networking: Represent the charity at networking events to engage businesses and health boards.
- Project Coordination: Oversee project delivery, manage timelines, and support core initiatives (e.g., our Spaces to Talk and Spaces to Sing programmes).
- Operations & Administration: Optimise internal processes, manage databases, and handle daily administrative tasks (ranging from preparing event slides to dispatching merchandise).
What This Role Offers You
- High Impact: Directly influence the growth strategy of a meaningful Welsh charity.
- Autonomy: Enjoy the trust to take full ownership of projects and test innovative ideas.
- Diverse Exposure: Gain comprehensive experience across all facets of non-profit management.
- Long-Term Potential: Opportunity to expand the role and eventually lead a growing team of regional associates.
Application & Appointment Process
- Expression of Interest Window: Monday 20th July – Monday 10th August 2026
- Informal Conversation: Interested applicants must arrange an informal chat with the Founder/CEO before 5:00 pm on Wednesday 12th August 2026.
- Application Submission: Submit your CV (including contact details for two referees) togethering with a covering letter (outlining a) what you will bring to the role & b) why you want to be part of Daring to Dream) by Friday 14th August 2026.
- Shortlisting: The interview panel will meet by Friday 21st August 2026.
- Interviews: Provisionally scheduled for 13:00 on Monday 24th August 2026.
How to Apply
If you have the professional maturity and generalist experience to help us grow our impact across Wales, we want to hear from you. Please contact Barbara Chidgey (Founder & Chair)
How to Apply
If you have the professional maturity and generalist experience to help us grow our impact across Wales, we want to hear from you.
Please contact Barbara Chidgey (Founder & Chair)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Fixed Term until 30/09/2027
Location: Manchester Centre (M4 6JG) with an expectation to travel to other Trust offices when required
Interviews: w/c 17th August
The Learning Team at The Trust is looking for an enthusiastic, creative person to become a Digital Learning Content Creator, an exciting role making all types of digital content to upskill and empower our staff & volunteers to better support young people.
Your work will contribute to a major employability programme with the ambition to reach 1 million young people, helping colleagues and volunteers develop the skills and knowledge they need to make the greatest possible impact.
This fully funded role runs until 30th September 2027 and offers the opportunity to make a meaningful contribution to a major employability programme supporting young people across the UK.
You will create content such as videos, animations, screen recordings, infographics, and great-looking documents, translating important concepts into easily understandable explainers. You will help at every stage of the process from scripting and filming through to editing, and your content will be used by thousands of staff and volunteers, enabling them to do their job to the best of their abilities.
This role is perfect for you if you have video-making skills, especially the use of an editing software such as Adobe Premiere Pro. If you have experience scripting videos and using other Adobe Apps, then all the better.
If you are up for a challenge and working in a great team, we would love to hear from you! Your application will be a CV and a supporting statement. Your supporting statement must provide evidence of how you have acquired and applied each of the essential skills, knowledge and experience criteria and, if possible, each of the desirable skills, knowledge and experience criteria, outlined in the job description, in current and previous roles, or other scenarios.
What happens next?
Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Digital Learning Content Creators?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of Digital Learning Content Creators!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
The People Experience Manager plays a pivotal role in delivering an inclusive, engaging and well-supported workplace culture at Battersea. Reporting to the Head of People Experience, this role is responsible for translating strategic people priorities into high-quality, consistent and impactful operational delivery across the employee lifecycle.
With line management responsibility for People Coordinators, the role ensures the smooth running of core people processes and services, providing an excellent employee experience day-to-day. The People Experience Manager acts as a key link between strategy and delivery—supporting engagement and people operations while ensuring policies, processes and systems are effective, compliant and user-focused.
Working closely with managers and colleagues across Battersea, the role contributes to a culture where people feel valued, supported and able to do their best work for dogs and cats.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 16th August 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): Week Commencing 7th September 2026
For more information about the role, please download our Recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Join ACT and help shape the future of Citizenship education
The Association for Citizenship Teaching (ACT) is the national subject association for Citizenship education. We support teachers, schools and education leaders through professional development, teaching resources, research and policy engagement to ensure every young person benefits from a high-quality Citizenship education.
This is an exciting time to join ACT. Following the Government's Curriculum and Assessment Review, Citizenship education is being strengthened across secondary education and introduced as a statutory subject in primary schools for the first time. ACT is working closely with government, education partners and schools to help shape this next chapter.
We're looking for a Membership and Communications Coordinator to join our small, friendly and collaborative team.
This varied role combines membership support, administration and digital communications. You'll be the first point of contact for many of our members, helping to deliver excellent customer service while supporting our communications across email, social media and our website.
What you'll be doing
- Supporting and retaining ACT members through excellent customer service
- Managing membership records and helping maintain our CRM database
- Coordinating email newsletters and member communications
- Drafting and publishing website and social media content
- Supporting marketing campaigns and membership growth
- Providing administrative support across communications, events and organisational projects
- Monitoring membership and engagement data to inform our work
About you
We're looking for someone who is:
- Friendly, organised and proactive
- An excellent communicator with strong written English
- Experienced in administration or customer service
- Confident using IT systems and databases
- Interested in communications, marketing and digital content
- Enthusiastic about supporting education and the work of a national charity
Why join ACT?
As a small charity, every member of our team makes a real difference. You'll have the opportunity to work with teachers, policymakers and education organisations across England while helping strengthen Citizenship education for thousands of young people.
We offer:
- Hybrid and flexible working
- 25 days annual leave plus bank holidays
- 6% employer pension contribution
- Employee Assistance Programme
- Salary sacrifice scheme
- A supportive, collaborative team with opportunities to develop your skills
We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace. If you require any adjustments during the recruitment process, we'd be happy to discuss these with you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OVERALL PURPOSE OF THE ROLE
The Royal Ballet School is a global centre for performance excellence. Its dual mission is to nurture the best ballet dancers for the main stages of the world and assure the future of classical dance art form. With 90% of our students relying on financial support to attend, philanthropy is fundamental to ensuring the School remains accessible to exceptional talent, regardless of financial circumstances. Through exceptional stewardship of existing supporters and the successful cultivation of new funding partnerships, this role will play a vital part in securing the School's future and enabling the next generation of outstanding dancers to realise their potential.
SUMMARY OF THE ROLE
As an integral member of the Development Team, the Development Manager will support the growth of our trust and foundation partnerships to fund a number of our core annual programme areas (Student Bursaries, Healthcare, Facilities etc) as well as new projects. The Manager will also lead on research and funding applications to trusts and foundations, while also delivering quality impact reporting across the School’s work.
CONTRACT TERMS
Duration: Fixed-term maternity cover (approximately 12 months) from October 2026
Hours: 35 hours per week, Monday - Friday, with flexible hybrid working
Location: Upper School, Covent Garden, WC2E 9DA, with the option to discuss remote work
Salary: £45,000 per annum
Application closing date: 14 August 2026. Applications will be screened on submission. The School reserves the right to interview and appoint if a suitable candidate is found before the closing date.
MAIN DUTIES
SUPPORTING EXISTING DONOR RELATIONSHIPS
- Maximise income from existing trust and foundation funders by building and maintaining strong relationships, ensuring agreed donor retention and income targets are achieved across designated projects and programme areas
- Steward trust, foundation and corporate funders already or capable of contributing over £100,000 per year by producing high-quality, timely and compelling reports, funding proposals and thank-you communications
- Collaborate with the Development Team to deliver effective donor stewardship through events, communications and year-round engagement activities that strengthen relationships with funders and other key stakeholders.
DEVELOPING NEW DONOR RELATIONSHIPS
- Support members of the Development Team and Centenary working committee, to identify, engage and deliver excellent income and impact for the School
- Work with the Head of Development to research, write and present attractive and compelling fundraising applications and proposals to trusts and companies for core programmes
- Engage key prospect targets through effective and appropriate verbal and written communication. This may range from sharing curated content and short case-studies to producing in-depth project proposals that include detailed financial data and research findings.
- Lead on the creation of Impact data, end of year reporting for core programme outputs and outcomes (showcasing Healthcare, Academic and Artistic performance and more), while ensuring links back to the case for support and the School’s strategic objectives as originally stated.
WORKING ACROSS INTERNAL DEPARTMENTS AND TEAMS
- Contribute to forecasting and regular reporting, internal planning and budget setting and producing verbal and written reports for senior management as required
- Liaise with relevant departments across the School to gather information for applications and reporting
- Produce and submit quality funding reports to meet deadlines, liaising with relevant teams to ensure funder requirements are met and the evidence base for funding is strengthened. Keep accurate and timely records of approaches, grant opportunities and funds received on our CRM.
- Play an active role within the fundraising team and contribute to the development and creation of strategies and campaigns to increase fundraising through all channels
- To maintain up-to-date knowledge of fundraising regulations, networks, and developments across the sector, advising on best practice in relation to Trusts fundraising.
PERSON SPECIFICATION
Essential Criteria:
- Educated to degree level or equivalent professional experience
- Proven experience securing and managing multi-year grants from trusts and foundations, including raising at least £50,000 annually from grant funders
- Demonstrable success in building and maintaining long-term relationships with trusts, foundations, funders and donors
- Experience researching prospective funders and developing compelling funding applications, reports, updates and other fundraising communications
- Proficient in using fundraising databases, such as Salesforce, to maintain accurate records and support donor management
- Ability to analyse and communicate complex information, data and organisational impact in a clear, persuasive and engaging way
- Strong understanding of fundraising best practice, current sector trends and impact measurement and evaluation
- Excellent IT, data management and administrative skills, with experience handling financial and confidential information
- Highly organised, with the ability to manage multiple priorities, meet tight deadlines and maintain exceptional attention to detail
- Proactive, self-motivated and adaptable, with the ability to respond effectively to changing priorities and opportunities
- Positive and collaborative team player with excellent interpersonal, verbal and written communication skills.
Desirable Criteria:
- Experience of supporting or managing significant fundraising appeals or projects
- Working knowledge of the Adobe Creative Cloud Acrobat, InDesign and Photoshop
- Familiarity with performing arts, education, culture sectors.
WHY JOIN OUR TEAM AT THE ROYAL BALLET SCHOOL?
- Unique cause with demonstrable impact and global standing as a centre of excellence for student and teacher training
- We are an ambitious and supportive team with opportunities for learning and development
- While most of the team work from our Covent Garden office three days a week, we're open to discussing flexible working arrangements, including remote working, with the right candidate
- Excellent engagement with existing donors with established prospect pipeline
- Close working relationships across the organisation and with collaborative stakeholders
- Generous employee benefits and invitations to watch performances.
SAFEGUARDING DUTIES & RESPONSIBILITIES:
The School is committed to safeguarding and promoting the welfare of children and young people and recognises that safeguarding and promoting the welfare of children is everyone’s responsibility. The School expects all staff and volunteers to share this commitment to children’s safeguarding and to share this child-centred approach. This approach means that staff must consider, at all times, what is in the best interests of the child. Additionally, the following is expected of all staff:
- To uphold the School’s policies relating to safeguarding and child protection, behaviour, health and safety and all other relevant policies
- To promote and safeguard the welfare of children and young persons for whom you are responsible and come into contact with
- To report any safeguarding concerns using the relevant channels, such as informing the Designated Safeguarding Lead, in a timely and appropriate manner
- To ensure full compliance with all statutory regulations, particularly the most recent Keeping Children Safe in Education, and to communicate concerns to the Designated Safeguarding Lead, other relevant staff of The Royal Ballet School or local children’s services as appropriate.
This job information cannot be all encompassing. It is inevitable over time that the emphasis of the job will change without changing the general character of the job or the level of duties and responsibilities entailed. Consequently, this information will be periodically reviewed, revised and updated in consultation with the post holder to reflect appropriate changes.
We are committed to creating an environment where all our employees feel part of our team and can flourish, regardless of their background. We’re proud to be an inclusive workplace that promotes and values diversity.
The client requests no contact from agencies or media sales.
About Morden College
We’re an almshouse charity with a proud history of providing homes, support, and care for older people in south-east London for over 300 years. Today, we’re building on that legacy with a clear and ambitious strategy focused on enabling our residents to live as independently, safely, and meaningfully as possible. We aim to create thriving communities where every person feels known, valued, and supported.
We provide almshouse accommodation and care services to over 250 older people across two sites in Blackheath and Beckenham, including our 28-bed care home and domiciliary care services. Our vibrant and diverse resident community enjoys a wide range of events and activities, and each site offers welcoming spaces for socialising, including bars and Café 19 in the award-winning John Morden Centre.
At the heart of everything we do is a commitment to dignity, purpose, and inclusion. We actively combat loneliness, challenge ageism, and promote healthy ageing. As part of our team, you’ll help foster social connection and contribute to a community where both residents and staff can thrive. We embrace equity, diversity, and technology to deliver sustainable, high-quality services that make a lasting difference.
Role overview
Communications plays a vital role in helping Morden College deliver its vision and strategic ambitions.
We're looking for an experienced Communications Manager who can create clear, engaging and impactful communications that help residents and colleagues feel informed, connected and involved in the future of Morden College.
This is a highly collaborative role at the heart of our organisation. Working across teams, you'll help bring our strategy, values and ambitions to life through communications that build understanding, trust and a shared sense of purpose. You'll support colleagues and leaders to communicate effectively, explain change clearly, celebrate success and ensure residents receive timely, accessible and meaningful information.
We're looking for an exceptional writer and communicator with a talent for turning complex information into clear, engaging content. You'll be naturally curious, enjoy building relationships, and have a strong editorial eye for what matters most to different audiences. You'll know how to communicate with clarity, empathy and impact.
You'll lead the development and delivery of internal and resident communications across a range of channels, including newsletters, website content, the resident portal, leadership communications and our staff intranet. You'll also play a key role in strengthening communication practices across Morden College, improving planning and ways of working, supporting colleagues to communicate confidently, and ensuring communication is consistent, accessible and audience-focused.
You'll oversee the day-to-day development of key communication platforms helping to ensure they remain effective tools for information sharing, engagement and community connection.
Most importantly, you'll help ensure our communications reflect who we are: an ambitious, responsible, compassionate and collaborative organisation committed to creating thriving communities where people in later life can live with independence, dignity and purpose.
Main Responsibilities of the role
1. Communications planning and ways of working
Develop a structure, consistent and audience-focused approach to communications across Morden College by:
- Creating communication plans, schedules and content calendars
- Establishing clear processes for requesting, developing and approving communications.
- Introducing guidance on lead times, responsibilities and expectations
- Supporting teams to plan communications proactively
- Developing templates, tools and guidance to improve the quality and consistency of communications
- Building understanding of how colleagues can work effectively with the Communications function
- Supporting the development and effective use of digital communication systems, including CRM-based platforms, to improve audience understanding, communication planning and engagement
- Working collaboratively with colleagues to ensure communication systems support accurate information management, effective targeting and a positive user experience
- Using insight, feedback and engagement data to continually improve communications and strengthen audience engagement
2. Content and storytelling
Capture engaging and high-quality communications that help residents and colleagues understand, connect with and contribute to life at Morden College. This includes:
- Resident newsletters
- Website stories and organisational updates
- Annual report and impact reporting content
- Stories celebrating residents, colleagues and partners
- Communications about strategic priorities, service improvements and organisational change
- Content that demonstrates how Morden College is evolving to support more people in later life
3. Resident communications
Working closely with colleagues in Resident Services to:
- Develop and maintain website and resident portal content
- Create accessible communications for residents using a range of channels
- Support resident meetings, engagement activities and events
- Deliver information campaigns across our communities
- Ensuring communications are inclusive, accessible and easy to understand
4. Colleague communications
Working across the Charity to deliver effective internal communications, including:
- SharePoint intranet content
- CEO updates and leadership communications
- Quarterly College Conversations staff briefings
- Organisational announcements
- Change communications
- Support HR with colleague engagement initiatives
- Working closely with the Records Management Lead to promote good information-sharing and best practice in document management
5. Supporting organisational change
Support leaders and teams to communicate change effectively, including:
- Progress against strategic priorities
- New services and initiatives
- Technology and new ways of working
- Sustainability and ESG activity
- Service improvements and organisational developments
6. Communication standards and brand
Champion high-quality communications by:
- Promoting brand guidance and tone of voice using the Morden College Message House
- Supporting colleagues to communicate effectively and confidently
- Encouraging accessible communication practices
- Developing templates, guidance and communication resources
- Promoting high standards of writing, editing and content creation
- Arranging and using high-quality photography, video and visual content
- Supporting effective communication planning and coordination across the organisation
Person specification
About you
You are an experienced and confident communications professional who combines strong writing skills with the ability to build relationships, influence colleagues and create effective ways of working. You enjoy understanding complex organisations, finding the stories that matter and turning complex information into clear, engaging communications.
You are organised, proactive and confident working with people across all levels of an organisation. You will bring a collaborative approach, helping colleagues communicate more effectively while ensuring communications are planned, consistent and aligned with Morden College’s values and priorities.
Essential criteria
- Experience working in a communications role, particularly internal communications, colleague engagement or organisational communications
- Excellent writing, editing and proofreading skills.
- Experience creating engaging communications across a range of channels and audiences
- Experience developing communication plans and coordinating communications activity
- Experience managing websites, newsletters, intranets or other communication platforms
- Ability to understand complex information and translate it into clear, accessible and engaging messages
- Experience building effective relationships and working collaboratively with colleagues at all levels
- Strong organisational skills with the ability to manage multiple priorities and deadlines
- Understanding of inclusive and accessible communication practices
- A proactive, collaborative and solutions-focused approach
Desirable criteria
- Experience working in a charity, housing, care, health, community or similar organisation
- Experience communicating with residents, service users or community groups
- Experience supporting organisational change and engagement activities
- Experience using SharePoint, CRM systems or similar intranet platforms
- Experience using audience insight and analytics to improve engagement
- Understanding of GDPR, information-sharing and good digital practice
- Experience supporting the development or implementation of CRM systems, customer databases or digital engagement platforms.
- Understanding of digital inclusion and approaches to increasing confidence in using technology
- Experience creating photography, video or visual content.
- Experience working with older people or services that support people in later life
Location: Blackheath with option to work at our Beckenham site
Reports to: Head of Impact
DBS Disclosure: Enhanced
Please note the applications for this role will close on 02/09/2026 with the interview dates to be confirmed.
Location: Hybrid working between the Aldgate, London office and home
Contract: 9-month fixed term contract
We are delighted to be a participating charity in the exciting, one-off, TCS London Marathon 2027 Double, meaning we’ll have large teams on both the Saturday and Sunday of the event weekend. We’re looking for a motivated Sporting + Events Assistant to help us deliver an exceptional experience for our supporters.
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
You will support the Sporting + Event Officer and Manager to deliver the London Marathon, as well as playing a fundamental role in stewarding our runners. You will help manage our London Marathon inbox, support fundraisers on the phone, help to provide content in our communications and social media posts, review and manage applications and support logistics.
You will have excellent communication skills and ideally some experience of charity fundraising or a desire to learn more about it. You will be organised, a strong verbal and written communicator with the ability to empathise and adapt tones. You will interact with colleagues at all levels across the organisation and have a great opportunity to develop your event fundraising skillset.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days (pro rata) annual leave plus bank holidays, membership of a health cash plan, employee assistance programme and pension scheme. This is a fantastic opportunity to join an ambitious team at a pivotal time, helping to deliver our largest fundraising event while supporting the continued growth of our Sporting + Events portfolio.
Applications will be reviewed on a rolling basis, so we encourage you to submit your application at the earliest opportunity to ensure consideration.
The UK's lung charity fighting for your right to breathe
