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Looking for a varied, hands-on role where you can shape both IT and operations?
Job role: IT & Operations Manager
Location: Surrey, South East England (onsite)
Hours: 35 hours, Monday–Friday
Salary: Up to £40,000 excellent benefits
Contract: Permanent
This is a great opportunity to join a purpose-driven organisation where your work will have real impact. You will play a key role in improving systems, supporting day-to-day operations, and driving efficiency across the organisation.
We’re partnering with a well-established, purpose-led charity recognised as a Top 10 Charity and Best Companies Top 50 employer. They’re looking for an Operations Manager with a strong IT focus to take ownership of a broad, business-critical remit.
The role:
This is a broad and varied role with a strong IT focus (c.70%), alongside responsibility for facilities, contracts, suppliers and fleet. It would suit someone who enjoys a practical, fast-paced role with real ownership and variety.
Key responsibilities
About you
This role is ideal for someone who enjoys variety, autonomy, and being hands-on while working in an organisation where your contribution has real purpose.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Do you enjoy helping people, keeping things organised and making a real difference every day? We're looking for a friendly, organised and proactive person to join our Resource Centre team.
This is a varied and rewarding role supporting people who are blind, partially sighted, Deaf, hard of hearing and deafblind. You'll be at the heart of a busy service, helping to coordinate appointments, equipment, enquiries, stock and administration, ensuring people receive the support they need when they need it.
No two days are quite the same. One day you might be arranging equipment orders and managing stock, the next supporting visitors, coordinating appointments or helping a colleague source equipment or information quickly. If you enjoy variety, working with people and being part of a supportive team, we'd love to hear from you.
The role is designed to offer flexibility and would particularly suit someone looking for school-friendly hours or a better work-life balance.
What you'll be doing
· Supporting the day-to-day running of our busy Resource Centre
· Responding to enquiries by phone, email and in person
· Helping people access information, equipment and services
· Coordinating appointments, bookings and communications
· Organising equipment orders, stock records and repairs
· Supporting equipment preparation and administration
· Maintaining accurate records and databases
· Assisting with reporting, auditing and information gathering
· Welcoming visitors, volunteers and colleagues to the Resource Centre
· Working closely with the Resource Centre Manager and wider Charity Services Team
What we're looking for:
You may come from an administration, customer service, retail, healthcare, education, charity or community services background.
Most importantly, you'll be someone who:
· Is highly organised with excellent attention to detail
· Enjoys helping people and providing great customer service
· Communicates confidently and professionally
· Is comfortable using Microsoft Office, particularly Excel, and databases
· Can manage a varied workload and prioritise effectively
· Has a practical, positive and flexible approach
· Works well both independently and as part of a team
It would be an advantage if you have experience of stock management, ordering processes, working with volunteers or supporting people with disabilities or sensory loss, but this isn't essential.
Why join us?
This is more than an administration role. It's an opportunity to help people maintain their independence, confidence and connection to the world around them.
You'll be joining a friendly, supportive team where your skills, kindness and organisation will make a genuine difference to people's lives every day.
Hours
25 hours per week, typically worked between 9.00am and 2.00pm, Monday to Friday, with flexibility around how these hours are worked.
Interested?
If you're looking for a flexible role where you can use your organisational skills to support people and make a meaningful contribution to your community, we'd love to hear from you.
Support & enable people who are Deaf, hard of hearing, blind, partially sighted & deafblind to lead independent lives.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HR Systems Assistant
We are looking for a curious, detail-focused and proactive HR MIS Assistant to join the People Services team.
This is a full-time, home-based role, with occasional travel to Preston for meetings and training.
Position: 6759 HR MIS Assistant
Location: Remote
Hours: Full time, 37.5 hours per week. Monday to Friday 9am to 5pm (flexible working available)
Contract: Permanent
Salary: £26,972.88 per annum
Closing Date: 02/07/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
This is a varied and hands-on role where you’ll support the day-to-day operation of the HR systems across the organisation.
You’ll work across several systems, with key platforms including:
Your responsibilities will include:
You’ll help ensure that systems remain reliable, accurate and user-friendly, contributing to the consistency and efficiency of people processes across the organisation.
About You
You’re someone who enjoys working with systems and data, and you take real pride in keeping things accurate, organised and running smoothly.
You’re comfortable navigating multiple platforms, able to manage your own workload effectively, and confident supporting a wide range of colleagues across the organisation. You’ll be naturally curious, proactive in solving problems, and keen to improve how things work.
Ideally, you’ll bring:
In Return…
Benefits include:
About the Organisation
This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.
You may have experience in areas such as HR, Human Resources, Personnel, People, HR Systems, Human Resources Systems, Personnel Systems, People Systems, HR Systems Assistant, Human Resources Systems Assistant, Personnel Systems Assistant, People Systems Assistant.
Please note this role is being advertised by NFP People on behalf of our client. #INDNFP
You will support our work on Justice in Practice, where disabled people’s lived experience is meaningfully embedded, appropriately compensated, and responded to in the transport sector and beyond.
We are currently delivering our bold 5-year plan and need someone who can support the team to deliver in line with our values. You will be part of our unique, disabled-led research and training team dedicated to removing barriers to transport for disabled people.
This role is focused on responding to the lived experience of our diverse community and using research and training to drive change. Recent projects include collaborating with Walk Wheel Cycle Trust on the Transforming Mobility Project, research into Low Traffic Neighbourhoods with Westminster University, and Disabled Citizens Inquiry into Walking and Wheeling.
Please download our candidate pack, including a detailed job description and information on how to apply.
Transport Justice for disabled people.
The client requests no contact from agencies or media sales.
Location: Remote (Based in England, Scotland & Wales with some travel required).
Salary: £28,665 - £35,280 pro rata (£22,932 – £28,224 actual)
Hours of work: 28 hours (4 days)
Contract type: Permanent
Why work for Kids Matter?
About us
Kids Matter is one of the UK’s fastest growing children’s charities. Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The Database and Fundraising Development Officer role involves:
About you
Are you experienced in working with CRMs? Do you have a good understanding of digital fundraising? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
How to apply
You can apply for the Database and Fundraising Development Officer position by clicking ‘Apply via Website’ and completing a copy of our online application form.
The deadline for applications is 29th June 2026. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Manager).
Please see the job pack for more details on the role and application process.
We exist to reduce the impact of poverty on children in need across the UK.


The client requests no contact from agencies or media sales.
Location: Remote (Based in England, Scotland & Wales with some travel required).
Salary: £35,280 - £38,600 pro rata (£21,168 - £23,160 actual)
Hours of work: 21 hours (3 days per week)
Contract type: Permanent
Why work for Kids Matter?
About us
Kids Matter is one of the UK’s fastest growing children’s charities.
Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The Grant Manager role involves:
About you
Are you experienced in Grant Writing? Do you have strong relational skills? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
How to apply
You can apply for the Grant Manager position by clicking ‘Apply via Website’ and completing a copy of our online application form.
The deadline for applications is 29th June 2026. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Manager).
Please see the job pack for more details on the role and application process.
We exist to reduce the impact of poverty on children in need across the UK.


The client requests no contact from agencies or media sales.
Digital Fundraising Officer - 12-month Maternity Cover
The Veterans' Foundation is entering its second decade with a clear ambition to build a more sustainable, diversified and data-led fundraising model. Following ten years of rapid growth driven primarily through lottery acquisition, the organisation is now evolving its approach to strengthen supporter engagement, improve retention and maximise fundraising performance across a wider range of income streams.
This role will play an important part in that transition. As the Foundation launches a new website, develops its use of Salesforce and strengthens its supporter communications, the Digital Fundraising Officer will help deliver effective digital fundraising and engagement activity across multiple channels. The postholder will support campaign delivery, manage digital content and platforms, and use data and insight to improve performance and supporter experience.
Principal Duties
The main duties of the Digital Fundraising Officer are:
· To plan, create and deliver fundraising, supporter engagement and stewardship communications across digital channels including email, website and social media
· To manage content across the Veterans' Foundation website, ensuring it remains accurate, engaging, accessible and aligned to fundraising and organisational priorities
· To support delivery of integrated fundraising campaigns across digital channels, helping to maximise income, engagement and supporter retention
· To use Salesforce and other digital systems to support campaign delivery, audience selection, reporting and data management
· To coordinate digital activity with external agencies, suppliers and partners, ensuring work is delivered to agreed standards and timescales
· To monitor and report on digital fundraising and engagement performance, using insight to support continuous improvement
· To contribute to the development, testing and optimisation of digital fundraising activity, supporter communications and online donation journeys
· To support fundraising products and appeals through appropriate digital marketing activity
· To manage relationships with supporters and donors through digital channels, ensuring a positive and engaging supporter experience
· To contribute content, stories and case studies that demonstrate the impact of Veterans' Foundation funding and inspire support
· To support fundraisers with appropriate digital materials, assets and resources
· To maintain awareness of digital fundraising, supporter engagement and charity sector best practice and identify opportunities to improve performance
· Other tasks may be required from time to time consistent with the job role.
Person Specification
The successful candidate will demonstrate:
· Experience of working in a digital fundraising, communications or marketing role
· Experience of managing and creating content for digital channels including email, websites and social media
· Experience of managing website content using WordPress or a similar content management system
· Experience of using CRM systems, preferably Salesforce
· Experience of monitoring and reporting on digital campaign performance
· Excellent written communication skills with the ability to develop clear, accurate and compelling content for different audiences
· An understanding of charitable giving and the factors that motivate people to support charitable causes
· Strong organisational skills with the ability to manage multiple priorities and deadlines
· Good analytical skills and the ability to use data and insight to inform decision-making
· A high level of digital literacy, including experience of digital platforms, fundraising tools and reporting systems
· Experience of working with external agencies, suppliers or partners
· A proactive approach to problem-solving and continuous improvement
· Ability to work collaboratively within a small and fast-moving organisation
· A personable individual who can work effectively both independently and as part of a team.
Salary: £44,530 - £57,253
Contract: Permanent
Location: Home-based
Closing date: 16th June
Benefits: 26 days annual leave (rising with service) & option to buy more, generous pension contributions (matched 4% or 6%), HolidayPlus scheme, enhanced family leave, employee discounts, health cash plan, and more
We are thrilled as always to be working with the incredible national children’s charity Barnardo’s as they look for a Senior Marketing Manager (Fostering & Adoption) to join their team and lead a critical area of their work.
This is a fantastic opportunity to take on a senior leadership role, shaping and delivering innovative, data-led marketing strategies that directly support the recruitment of foster carers and adoptive parents across the UK.
As part of this pivotal role, you will lead the development of integrated national and regional marketing strategies and campaigns, ensuring they deliver against ambitious recruitment targets. You’ll oversee a multi-disciplinary team, driving a culture of insight-led, audience-first marketing across both digital and offline channels. You will also play a key role in stakeholder engagement, working closely with senior leaders across services to align marketing activity with organisational priorities.
To be successful as the Senior Marketing Manager, you will need:
If you would like to discuss this role with us, please email your CV to [email protected] or contact us and quote the reference 2994JP.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity on our website.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received, the charity reserve the right to end the application period sooner.
Join an ambitious charity working with some of the UK’s biggest brands to help create a future without food allergy.
This is a rare opportunity for an ambitious and commercially minded partnerships leader to join a fast-paced, high-profile team at a pivotal moment of growth — leading exciting national partnerships, developing a passionate team and helping shape the future of Natasha's Foundation.
Founded following the high-profile and tragic death of Natasha Ednan-Laperouse from a food allergic reaction at just 15 years old, our mission is deeply personal, urgent and driven by a determination to create lasting change.
Already partnering with leading retailers, food brands and major businesses across the UK, we are looking for an experienced, relationship-driven Head of Corporate Partnerships to help grow and strengthen our high-profile partnership portfolio.
This is far more than a traditional charity partnerships role. You will join a dynamic, ambitious and fast-paced team working closely with nationally recognised brands, senior stakeholders and influential partners to deliver meaningful collaborations that drive income, awareness, engagement and long-term impact.
At Natasha’s Foundation, we are passionate, forward-thinking and hugely ambitious about what we want to achieve. We are building a high-performing fundraising and partnerships team that combines purpose with pace, creativity and commercial thinking. We are looking for someone who thrives in an entrepreneurial environment, enjoys building genuine relationships and is excited by the opportunity to help shape the future of one of the UK’s most important and fast-growing health charities.
Reporting to the Director of Corporate Partnerships and Fundraising, the Head of Corporate Partnerships will lead and support the development of strategic partnerships, manage and inspire a growing team, and help unlock exciting new opportunities across corporate fundraising, brand partnerships, sponsorship, cause-related marketing and employee engagement.
You will be confident engaging with senior decision-makers, passionate about creating innovative partnerships and motivated by being part of a charity with a bold vision for a future without food allergy.
The role is primarily remote with regular travel to meetings, events and monthly team days in London. Our partnerships and stakeholder relationships span the UK, with many key corporate contacts based across London, the Midlands and the North, making this an excellent opportunity for candidates who enjoy building relationships nationally and working with leading brands across multiple sectors.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the role
In 2027 we will host our prestigious Global Congress. Held every four years, Congress convenes eminent leaders invested in global consumer rights and empowerment. This includes the heads of the leading consumer advocacy organisations, ministers and senior government representatives, leaders in civil society, executives at top businesses, prominent academics, and visionaries from philanthropic and international institutions.
Congress is critical to the mission of Consumers International. It is crucial for our governance, as the basis for our General Assembly, where our Membership elects the governing Council of Consumers International. Around this procedural milestone, we structure a participatory, diverse and unique programme that is designed to build and advance the future of consumer rights advocacy worldwide. Our last Congress brought together over 600 participants, including more than 100 at C-suite level, and was a platform for releasing new insight and announcing major partnerships. It featured over 30 interactive sessions taking place over three days in person and online, with extremely high satisfaction and feedback ratings from participants.
To drive forward our planning and delivery for our next Congress in 2027, we are looking for an exceptional Lead, Flagship Events. This person will be the organisational lynchpin for Congress, working directly with our Leadership Team at Consumers International to produce and execute a clear event plan according to ambitious milestones and key performance indicators.
The Lead will project manage and mobilise the wider Consumers International team to deliver the 2027 Congress, building a relationship with the host government and playing an essential part in producing a dynamic event that excites and inspires attendees. The Lead will bring strong leadership, coordination and project management skills to the role. They will have best-in-class relationship building and negotiation skills, experience dealing with senior stakeholders, and will have delivered major impactful events in the past.
This is a fantastic opportunity to produce a unique and significant event for the global consumers rights movement. For a taster of our past summits see our 2023 Congress (Kenya) and 2019 Summit (Portugal).
Key Responsibilities
Project Management
Develop and drive delivery of a comprehensive Congress project plan with clear milestones, dependencies and performance indicators
Lead execution of the project plan, ensuring and mobilising the team to exert discipline against deadlines, priorities and organisational goals
Manage the Congress budget, including oversight of host government allocations and financial reporting
Co-ordinate the wider Consumers International team around Congress delivery, ensuring clear ownership, accountability and decision-making across workstreams
Monitor and report on progress against key milestones, risks, participant targets and budget performance, escalating where needed
Lead post-event evaluation and debrief, capturing insights and recommendations to strengthen future flagship events
Relationship management and negotiation
Manage a strong and trusted relationship with the host government, ensuring effective coordination and resolution of issues that arise
Lead negotiations and relationships with venues, suppliers and delivery partners to secure high-quality delivery within budget
Build and support leadership at Consumers International to establish trusted relationships with senior stakeholders participating in Congress, including across government, Members, sponsors, speakers and strategic partners
Event logistics and delivery
Lead planning and oversight of major logistical components of Congress, including venue, accommodation, transport, catering, accessibility and interpretation to support a seamless participant experience
Lead onsite event management, troubleshooting and issue resolution during Congress delivery
Event systems and governance
Oversee the implementation of systems and processes required for successful Congress delivery, including registration and reporting
Coordinate planning for the General Assembly and governance components of Congress, this includes supporting senior management at Consumers International to coordinate on voting processes, member participation and associated systems
Participant experience and organisational leadership
Lead Congress planning discussions across the organisation, mobilising the team and ensuring strong communication, coordination and momentum across teams
Help shape a dynamic, participatory, safe and inspiring Congress experience that reflects Consumers International’s ambition and global leadership
Work closely with Leadership Team to support delivery of a high-profile global event with significant reputational and strategic importance, including through the delivery of an impactful programme
Carry out additional responsibilities related to Congress delivery and organisational priorities as required
Ambitious about Autism is looking for a passionate and proactive Job Coach to be based at LEGOLAND Windsor, working as part of our Supported Internship Programme delivered by Ambitious College in partnership with Project dfn Search.
This is an exciting opportunity to support autistic young people to develop workplace skills, build independence and progress towards meaningful, sustained employment within a vibrant and inclusive working environment.
About the Role
As a Job Coach, you will provide tailored training and on-the-job support to interns placed within LEGOLAND Windsor. You will work closely with interns, host business staff, parents and carers to ensure each intern is supported to succeed and reach their employment goals.
Key Responsibilities
About You
You will be committed to supporting autistic young people and have a strong belief in their potential to succeed in the workplace. You will be adaptable, patient and confident working in a busy employment setting.
You will ideally have:
Why Join Us?
Closing date: Sunday 14 June 2026
Shortlisting Date: Monday 15 June 2026
Interview date: Thursday 18 June 2026
Start Date: July 2026
Only applications submitted online will be considered via the recruitment portal
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
Salary: £40,000 - £45,000
Contract: Permanent (part-time or full-time considered, 32–40 hours)
Location: Surrey – Hybrid working, 3-4 days/week in the office
Closing date: 10 June
Benefits: 25 days annual leave bank holidays, generous 13.5% employer pension, wellbeing support, access to events and cultural activities, free parking
We are delighted to be partnering with the Yehudi Menuhin School to recruit a Trusts and Foundations Manager. This is a fantastic opportunity to join a collaborative and high-performing development team, where you will play a key role in securing funding from trusts, foundations, and statutory sources to support a vibrant and impactful programme.
In this role, you will manage the full lifecycle of trusts and foundations fundraising—from prospect research and pipeline development through to writing compelling applications, securing income, and stewarding funders. You will build and maintain a portfolio of funders, develop strong relationships, and contribute to income growth through both new business and ongoing partnerships.
You will also collaborate across the organisation to identify fundable projects, develop tailored proposals, and ensure excellent reporting and stewardship, helping to maximise long-term support.
To be successful in this role, you will need:
If you would like to discuss this role with us please contact us and quote reference 2993HB.
Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs.
We are passionate about improving equality across the sector—you can read more about our commitment to diversity here:
https://www.ashbyjenkinsrecruitment.co.uk/our-commitment-to-diversity/
If enough applications are received the charity reserves the right to end the application period sooner.
Harris Hill are delighted to be working with a fantastic charity to recruit for the Community Engagement Executive.
This is an exciting opportunity for a confident communicator who enjoys meeting people, developing partnerships, and delivering engaging experiences that inspire support for a worthwhile cause.
As a key ambassador for the charity, you will play an important role in raising awareness, growing community engagement, and supporting income generation through a variety of fundraising and engagement activities.
Working closely with colleagues across the fundraising team, you will develop and strengthen relationships with supporters, community groups, schools, businesses, and local organisations. You will attend and organise events, deliver presentations, host visits, and help create memorable experiences that encourage long-term support.
The role combines both face-to-face and digital engagement, offering plenty of variety and opportunities to make a genuine impact.
Key Responsibilities
About You
We are looking for someone who is:
Essential Requirements
Desirable
•Salary: £26,000-£28,000 per annum
•Contract type: full time, permanent
•Location: Remote, you need to be based in one of the regions: Worcestershire, Gloucestershire or Herefordshire (or on/just over the border).
Deadline: On rolling basis
Recruitment process: Cv to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Hybrid or home working with an expectation to be in the London office occasionally
Temporary – 6 months FTC
Full time but open to conversations around flexible working or part time
Context and Background
The NSPCC’s mission is to end cruelty to children. Today, the NSPCC lobbies government on child welfare issues, leads national campaigns and offers front line service support for thousands of vulnerable children. We do this directly and through schools, local safeguarding children’s boards and others, offering support, advice and training. Since 2006, we have run Childline, the telephone helpline and counselling service.
Beyond our front-line support services, campaigns and consulting provisions, we carry out a comprehensive programme of groundbreaking research. With a core staff and thousands of nationwide volunteers, the NSPCC remains a central organisation in the fabric of British society, with the welfare, protection and prosperity of children at the centre of everything we do.
The Supporter Data Operations team is part of the Fundraising Operations team in the Engagement & Fundraising Directorate.
The team is responsible for donation processing, data processing, data quality, and user training and support. The team are also involved in delivery of our ongoing Supporter Centricity project, focussing on delivering Salesforce to maximise engagement as part of the wider programme.
The Associate Head of Supporter Data Operations leads and manages a varied team who work with stakeholders across Engagement and Fundraising, Technology, and Finance. The postholder is responsible for c20 office based and remote staff.
Job purpose
· Strategic Development: Lead on recommendations to evolve teams, responsibilities and ways of working post Salesforce go live, ensuring that the NSPCC and our supporters benefit from the new technology.
· Team Leadership: Empower and enable the Supporter Data Operations team; foster collaboration and a culture of high performance and accountability. Support and upskill the team to evolve through change.
· Business Product Ownership: Own the vision and roadmap for the Salesforce platform for Engagement and Fundraising, ensuring it helps us to put supporters and audiences at the centre of the way we work whilst meeting organisational needs. Prioritise the backlog, balancing project and “BAU” development, working closely with business and technical stakeholders.
Key relationships - Internal
· Reporting to the Head of Fundraising Operations
· Line manages Managers within Supporter Data Operations
· The Supporter Centricity Technology project team who are leading on the replacement of supporter data systems
· Maintain a close connection with Tech teams, including working closely with the Associate Head of Data Engineering
· Senior Business Stakeholders across the Income Generation Directorate and more widely.
Key relationships - External
• Technology and infrastructure vendors and partners
Main duties and responsibilities
· Provide effective line management and leadership within the Supporter Data Operations team. Ensure all team members are supported and empowered to deliver high quality work. Ensure that high performance is recognised, achievements are celebrated, and low performance is addressed and rectified.
· Identify opportunities to build new skills in the team on Salesforce, prioritising individual and team development.
· Evolve team structures as needed in line with Salesforce platform development, ensuring that the team has clarity of expectations and responsibilities. Identify opportunities to refine and strengthen how the team works in line with organisational priorities.
· Manage the Supporter Data Operations team budget, ensuring good value for money and maintain relationships with suppliers.
· Act as interim business product owner for the Salesforce platform, prioritising the backlog against business need and setting up ways of working for the long-term operational management of the platform.
Responsibilities for all Staff within the Engagement and Fundraising Directorate
· To actively participate in regular team meetings and department meetings, contributing to discussions and decisions which will be beneficial to the NSPCC’s development of fundraising activities.
· To behave at all times in a manner consistent with the NSPCC’s Values.
· To ensure data used in relevant systems is current, accurate and reliable.
· To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.
•A commitment to safeguard and promote the welfare of children and young people
Person specification
· Proven experience in leading operational data teams, setting strategic direction, and with the ability to inspire and motivate them.
· Experience of effectively leading a team through a technology change programme, ensuring they are upskilled and providing technical support where required.
· Experience with and strong understanding of current and emerging platform technologies (for example, Salesforce CRM and data cloud platforms).
· Excellent understanding of data management principles, including data governance, quality and security.
· Experience in leading on the delivery of a large complex portfolio of work, working with stakeholders to agree and prioritise work, driving delivery, and implementing strategies to reduce unplanned work.
· Excellent communication and stakeholder management skills.
· An outcome-oriented individual who is focussed on solving problems and driving the team forward.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.