Jobs in Hornchurch
Your new company
This government-funded charity is embarking on an exciting period of organisational improvement. As they continue to strengthen their internal structures, they are seeking an HR & Operations Improvement Consultant who can enhance HR service delivery, streamline processes, and support operational excellence. You will join a purpose-driven organisation committed to improving its internal effectiveness and supporting meaningful impact.
Your new roleIn this hands-on and strategic role, you will lead key initiatives across HR operations, process improvement, onboarding, and organisational workflow development. Your responsibilities will include managing HR administration, improving cross-departmental processes, and developing clear Standard Operating Procedures (SOPs). You will also play a crucial role in delivering onboarding, training, and change-management activities, ensuring staff have the tools, systems, and processes to succeed.
Key areas of focus include:
- Managing and improving HR operations, HRIS data, documentation, recruitment admin, and compliance.
- Leading full onboarding for local and remote staff, including toolkits, inductions, and feedback-led improvements.
- Mapping workflows and developing SOPs, guidelines, templates, and process maps.
- Driving organisational process redesign, documentation, and governance across departments.
- Delivering training on new processes and supporting wider change initiatives.
This is a highly influential role where you will improve operational consistency, strengthen internal systems, and embed better ways of working across the organisation.
What you'll need to succeed
To thrive in this role, you will bring:
- Minimum 5 years' experience in HR operations, process improvement or HR/operations integration.
- Proven ability to design SOPs, workflow maps, onboarding programmes and HR frameworks.
- Strong understanding of HRIS systems, HR policies, compliance standards, and office management.
- Excellent communication, analytical and organisational skills, with exceptional attention to detail.
- Confidence in leading training sessions, supporting change, and collaborating with senior leaders.
This role requires a proactive, solutions-driven professional who can balance operational delivery with strategic improvement.
What you'll get in return
This is an opportunity to make a significant impact within a mission-led organisation undergoing transformation. You will play a pivotal role in shaping modern HR and operational practices, improving efficiencies, and enabling staff to thrive. This is an excellent next step for a candidate seeking meaningful work, project variety, and the chance to drive positive organisational change.
What to do nowIf you're ready to take on a fast-paced, influential role where your expertise will directly strengthen organisational capability, we'd love to hear from you.
Apply today to be considered for this exciting 6-month opportunity.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
Impact Ops is looking for a Finance Associate (UK) to join our team. The starting salary range is £40,000 to £50,000 (for associate level) and £55,000 to £65,000 (for specialist level), depending on prior experience and location. There may be flexibility in salary for exceptional candidates with significant experience. Significant experience for an associate is more than 3 years. For a specialist that’s more than 5 years.
If you’re looking for somewhere you can learn quickly, make a meaningful impact, and take ownership for a wide range of tasks, please consider applying here. The deadline to apply is February 28, 2026.
About Impact Ops
Impact Ops is an independent organization that provides operational support to high-impact nonprofits, many of our clients work on AI safety, alignment, and governance challenges. Our services include finance, recruitment, entity setup, due diligence, ops audit, and systems implementation. We’re a “remote-first” organization with team members and clients based across the world.
We’re looking for motivated, altruistic, and optimistic people from diverse backgrounds to join us in this impactful work by providing excellent operational support to our clients.
Key responsibilities
As a Finance Associate/Specialist (UK) reporting to Viktorie Havlíčková (Finance Specialist), your key responsibilities when dealing with clients will include:
- Working with the Specialist on developing financial systems for clients which reduce manual administrative duties and maximize efficiency
- Creating, tracking, and maintaining client budgets
- Processing client payments such as invoices and expense reimbursements
- Carrying out client bookkeeping tasks and advising clients on best practices
- Supporting the finance team in day-to-day financial tasks
- Ensuring compliance with the regulatory and tax requirements in the relevant jurisdictions with help from the Finance Specialist
About you
You’ll need to have:
- 2+ years (for associate) or 4+ years (for specialist) of experience in finance, budget management, or a related role
- An understanding of financial compliance and tax regulations in relevant jurisdictions, particularly for the UK
- Proficiency in accounting software such as Xero, or similar tools, with a solid understanding of financial reporting and bookkeeping
You’ll also likely have:
- Experience in the nonprofit sector: You have UK-specific nonprofit finance experience.
- Experience with working in diverse team environments: You’re comfortable collaborating with international teams and adapting to various cultural and professional contexts.
- An operations mindset: You’re good at identifying issues, prioritizing, generating solutions, and efficiently implementing new ideas.
- Strong attention to detail: You identify and correct small errors to ensure precision and accuracy in a fast-paced and challenging environment.
- A love of systems: You enjoy building systems that run exceptionally smoothly, and have promising ideas for improving existing processes.
- Strong communication skills: You’re personable and able to communicate professionally and clearly with various stakeholders and clients, both in writing and verbally.
- Comfort owning projects: You’re comfortable managing tasks and you thrive in an autonomous work environment.
- An intrinsic motivation to have a positive impact with your career.
Benefits and salary
Your starting salary range is £40,000 to £50,000 (for associate level) and £55,000 to £65,000 (for specialist level), depending on prior experience and location. There may be flexibility in salary for exceptional candidates with significant experience.
Our benefits include:
- Prioritized health & wellbeing: We provide private medical, vision, and dental insurance, and up to 2 weeks’ paid sick leave. We also offer a generous allowance for you to spend on your mental health.
- Flexible working: You’re generally free to set your own schedule (with some overlapping hours with colleagues as needed). We’ll cover a remote workspace outside your home if you need one.
- Generous vacation: 25 days’ holiday each year, plus public holidays. We encourage you to use the full allowance.
- Professional development opportunities: We offer a generous allowance each year for professional development. We build in opportunities for career growth through on-the-job learning, increasing responsibility, and role progression pathways.
- Pension: We offer a 10% employer pension contribution or equivalent salary increase (if we’re unable to offer this in your country).
- Parental leave and support: New parents have up to 14 weeks of fully-paid leave and up to 52 weeks of leave in total. We can also provide financial support to help parents balance childcare needs.
- Equipment to help your productivity: We’ll pay for high-quality and ergonomic equipment (laptop, monitors, chair, etc.) for your remote work set up.
- Global team retreats: As a remote team we hold in-person staff retreats twice a year, to work on our plans and build strong working relationships.
This is a full-time role, but part-time would also be possible for particularly strong candidates. We prefer candidates who can overlap with European timezones, but we’re open to other arrangements for exceptional candidates.
We’re able to sponsor visas in the UK, so let us know if you require work authorization.
Application
Here’s a summary of the application process for a successful candidate:
- Application: Submit an application form, sharing your contact details, CV, and other experiences. Complete the application here by February 28, 2026 .
- Screening call: Attend a brief screening call, where you’ll have the chance to ask questions about the role.
- Assessment(s): Complete 1-2 paid assessments, designed to simulate the work you’d do if hired into the role.
- Interview: Attend a remote interview with at least one person from our leadership team to assess team fit.
- Work trial: Attend a paid, remote work trial — where you’ll spend the day meeting the team and completing further assessments.
- References: Share references who can comment on your aptitudes. If your references are strong, you’ll receive an offer!
We’re reviewing candidates on a rolling basis and may make an offer before the end of the application deadline.
Diversity and inclusion
We’re aware that factors like gender, race, and socioeconomic background can affect people’s willingness to apply for roles for which they meet some but not all the suggested attributes. We’d especially like to encourage people from underrepresented backgrounds to express interest.
There’s no such thing as a “perfect” candidate. If you’re on the fence about applying because you’re unsure whether you’re qualified, we’d encourage you to apply.
If you require any adjustments to the application process, such as accessibility accommodations, additional preparation time, or other, we’re happy to support your needs and adjust the application process.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Group Activities Coordinator to play a pivotal role in our Complex needs service in Notting Hill.
Sounds great, what will I be doing?
To provide management support and advice to Group Facilitators, Volunteers, Social Work Students to help them develop their role in providing support to service users.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will bring a strong understanding of the needs, perceptions and engagement barriers faced by African, Caribbean and Arabic-speaking communities experiencing mental health difficulties, including those who may be disengaged from services. You will have experience working directly with these communities, using co-production approaches that respect cultural needs and enable meaningful involvement and feedback. You will be confident managing services within budget, promoting equality, diversity and inclusion, and representing the organisation positively at external events through presentations and promotional activity. You will have excellent knowledge of mental health conditions, including signs, symptoms and treatments, with the ability to assess deteriorating mental health and take appropriate action. A strong working knowledge of housing, community care, mental health, health and safety, and welfare benefits legislation is essential, alongside the ability to use computer systems to produce accurate reports and monitor the quality of staff record-keeping to a high standard.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Complaints Dispute Resolution Lead
Job title: Complaints Dispute Resolution Lead
Area of work: Complaints, Customer Relations& Dispute Resolution
Contract type: Temporary (3 months initially, extension possible)
Employment type: Full-time
Hourly Rate: £27.48 p/hr (via Hays)
Location: Hybrid (2 days in office: Wednesday& Thursday; 3 days remote)
Start date: ASAP
Notice period: Maximum2 weeks - essential
Overview
Thisis a fast-paced and impactful opportunity for an experienced complaintsspecialist to play a pivotal role in delivering Ombudsman-compliantStage 2 complaint reviews within a major G15 housing provider.
As theComplaints Dispute Resolution Lead, you will handle complex, high-volumeStage 2 investigations, ensuring all cases meet the Housing Ombudsman'sComplaint Handling Code. You'll use your expertise to assess evidence,challenge service failings, and produce well-reasoned, timelyresponses that reflect both regulatory requirements and the organisation'sresponsibilities as a registered social landlord.
Thisrole requires someone who can hit the ground running, operates confidentlyunder pressure, and brings clear, demonstrable experience of Ombudsman-leveldecision-making. With independently regulated work anddeadlines tied to the end of the tax year, you will play a crucial role inhelping the organisation deliver high-quality complaint resolutions for residents.
Key Responsibilities
- Lead the delivery of Stage 2 complaint reviews to Ombudsman-compliant standards.
- Investigate a high volume of complex cases, ensuring decisions are evidence-based, fair, and clearly articulated.
- Apply the Housing OmbudsmanComplaint Handling Code in every investigation, demonstrating a clear and proactive understanding of the requirements.
- Analyse landlord and resident obligations within tenancy and leasehold agreements and apply these accurately within decision-making.
- Manage tight deadlines and work effectively under pressure to meet regulatory expectations.
- Communicate professionally and empathetically with residents, managing expectations and representing the organisation with diplomacy and clarity.
- Work collaboratively with internal colleagues, using initiative to gather evidence and problem-solve assertively.
- Take responsibility for rapidly learning and applying policies, procedures and housing knowledge necessary for the role.
Skills & Experience Required
Essential
- Clear and uninterrupted Stage 2 review / Ombudsman-level experience within a registered social landlord.
- Strong working knowledge of the Housing Ombudsman Complaint Handling Code and its practical application.
- Understanding of tenancy and leasehold agreements, landlord/resident obligations, and the serviceexpectations of a large G15 provider.
- Proven ability to investigate independently, apply critical thinking, and produce high-quality written decisions under pressure.
- Excellent communication skills with the ability to demonstrate empathy, manage expectations, and advocate appropriately for residents.
Desirable
- Experience reviewing complaints within a large-scale housing organisation (tens of thousands of homes).
- Knowledge of complex housing services (repairs, ASB, allocations, tenancy management, etc.)
Application Process
- Submit an up-to-date CV demonstrating your Stage 2 / Ombudsman complaint review experience.
- You must meet the essential criteria to be considered, due to regulatory requirements.
- Candidates must be available to start immediately or within a maximum of 2 weeks.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Role overview
The Education and Events Manager will be an experienced education and events professional, responsible for supporting the Head of Education and Events in the delivery of a high-quality programme of MSK-focused educational events and resources. The role will involve managing the end-to-end delivery of in-person and virtual education, building strong relationships with clinicians, faculty, industry partners and stakeholders, and ensuring programmes meet the CPD needs of healthcare professionals.
This is an exciting opportunity to join an organisation driving education and innovation in musculoskeletal health.
About us
We are a UK medical research charity dedicated to improving bone, joint and muscle health – collectively known as musculoskeletal (MSK) health - through research, education, and innovation. Our work aims to reduce the growing burden of MSK conditions on individuals, the NHS, and the wider economy.
We fund and support innovative research that improves patient outcomes and accelerates the development of new approaches to prevention, diagnosis, treatment and management, including partnerships with clinicians, researchers, and early-stage companies.
Our Education & Events department delivers programmes to strengthen MSK education and training while supporting innovation across the MSK community. This includes core training for MSK clinicians, thematic events to raise our profile, and enhanced learning experiences for MSK innovators.
Through our research, education, and partnerships, we aim to increase awareness, investment, and impact in MSK health where it is most needed.
Purpose of the role
As Education and Events Manager, your primary responsibility is to support the Head of Education and Events in driving and delivering the strategic objectives of the department. You will oversee and contribute to the development of a comprehensive educational programme of events and resources that meet the professional training and continuing professional development (CPD) requirements of healthcare professionals working within the musculoskeletal (MSK) field.
This role reports directly to the Head of Education and Events, and you will deputise for the Head of Department as required.
Key responsibilities
Delivery of educational programmes
- Deliver a high-quality programme of educational events and courses as directed by the Head of Education and Events, project-managing all aspects of the event lifecycle from planning through to evaluation
- Proactively identify and develop opportunities to expand the events portfolio in line with departmental strategy, ensuring activities support and deliver against strategic objectives
- Build and maintain strong working relationships with industry partners, exploring collaboration and partnership opportunities. Actively secure sponsorship for events, liaising with sponsors, managing invoicing, and nurturing relationships to support ongoing and future investment
- Prepare and manage event budgets, closely monitoring income and expenditure, processing invoices, and providing financial reports and updates as required
- Develop and deliver comprehensive marketing plans for events, including the creation and dissemination of promotional materials across appropriate channels
- Act as the primary point of contact for course convenors, faculty, and delegates, maintaining effective working relationships and managing all event-related communications, including delegate enquiries and faculty travel and accommodation arrangements
- Manage all logistical aspects of events, including cost-effective venue hire, catering, and the coordination of both in-person and virtual delivery using platforms such as Zoom. This includes recording virtual events and undertaking basic post-production video editing (such as trimming, formatting, and preparing recordings for distribution)
- Provide on-site and virtual support at events to ensure smooth delivery and a high-quality delegate experience
- Oversee post-event processes, including the editing and dissemination of recorded sessions, distribution of certificates and presentation materials, and the production of detailed post-event reports and evaluations
- Apply for and manage CPD accreditation for events where appropriate, ensuring compliance with relevant professional standards
Person specification:
Education and qualifications
- University degree, relevant professional qualification or training, or equivalent experience, including demonstrated project management skills
Experience and knowledge
- Proven experience managing and delivering multiple events successfully
- Demonstrated ability to develop financially viable and sustainable event programmes
- Experience working across departmental, organisational, or industry boundaries
- Experience facilitating groups, such as delivering training or supporting service improvement initiatives
- Knowledge of project management methodologies and principles
- Demonstrable ability to manage data and information effectively in a managerial or service improvement context
- Numerate, with experience in budget management, forecasting, and financial planning
- Understanding of compliance requirements, including data protection
Skills and abilities
- Excellent written and verbal communication skills, with the ability to present information clearly and concisely, tailoring approach to different audiences
- Proficient in Microsoft Office and confident in using social media platforms for professional communication
- Strong organisational skills, with attention to detail and the ability to manage competing priorities, workloads, and deadlines
- Able to anticipate, analyse, and resolve problems, offering appropriate solutions
- Able to work independently and collaboratively as part of a team
- Demonstrates leadership and management capability, including risk management
- Flexible, adaptable, and willing to work outside normal hours or travel as required
- Maintains confidentiality, integrity, and trust at all times
- Calm, positive, and professional under pressure, with a commitment to own and others’ professional development
- Committed to equality, diversity, and inclusion in all aspects of work
- Willingness to take initiative and go the extra mile when required
- Ability to listen, question, and challenge constructively when appropriate
Desirable
- Experience of working in the charity sector
- Experience of working in healthcare or a medical research environment
- Experience using design and content creation tools such as InDesign and Canva
- Ability to carry out basic video editing tasks, including trimming, formatting, and preparing recordings for distribution
Benefits
- Up to 8% annual discretionary bonus based on individual performance and departmental/organisational achievement against targets and KPIs
- Annual cost-of-living review, subject to the financial performance of the organisation
- Flexible working hours within core business hours (8:00am – 6:00pm)
- Pension: 8% total contribution (7.5% employer contribution, 0.5% employee contribution)
- Annual leave: 25 days plus bank holidays, increasing by 1 day per year after 5 years, up to a maximum of 30 days
- Enhanced maternity/paternity package
- Interest-free travel loan
- Access to an Employee Assistance Programme and YuLife wellbeing platform
- Private medical insurance, with discounted family rates
- Bike to work scheme
- Death in service benefit (4× basic salary)
Role overview
The Education and Events Executive will be an enthusiastic and organised early-career professional, supporting the Head of Education and Events in the planning and delivery of a high-quality programme of MSK-focused educational events and resources. The role will involve assisting with the coordination of in-person and virtual education activities, supporting event logistics and administration, and helping to build positive working relationships with clinicians, faculty, industry partners and other stakeholders. The postholder will contribute to ensuring programmes are delivered smoothly and support the ongoing CPD needs of healthcare professionals.
This is an exciting opportunity to join an organisation supporting education and innovation in musculoskeletal health.
About us
We are a UK medical research charity dedicated to improving bone, joint and muscle health – collectively known as musculoskeletal (MSK) health - through research, education, and innovation. Our work aims to reduce the growing burden of MSK conditions on individuals, the NHS, and the wider economy.
We fund and support innovative research that improves patient outcomes and accelerates the development of new approaches to prevention, diagnosis, treatment and management, including partnerships with clinicians, researchers, and early-stage companies.
Our Education & Events department delivers programmes to strengthen MSK education and training while supporting innovation across the MSK community. This includes core training for MSK clinicians, thematic events to raise our profile, and enhanced learning experiences for MSK innovators.
Through our research, education, and partnerships, we aim to increase awareness, investment, and impact in MSK health where it is most needed.
Purpose of the role
As Education and Events Executive, your primary responsibility is to support the Head of Education and Events in the delivery of the department’s objectives. You will contribute to the planning, coordination and delivery of an educational programme of events and resources that support the professional training and continuing professional development (CPD) needs of healthcare professionals working within the musculoskeletal (MSK) field.
This role reports directly to the Head of Education and Events and involves working closely with colleagues and stakeholders to support the smooth delivery of education and events activity.
Key responsibilities
Delivery of educational programmes
- Support the delivery of a high-quality programme of educational events and courses, working under the direction of the Head of Education and Events and assisting with activities across the event lifecycle, from planning through to evaluation
- Assist with identifying opportunities to develop the events portfolio in line with departmental objectives
- Support the development and maintenance of working relationships with industry partners and stakeholders, assisting with communications and partnership activity as required
- Assist with event budgets, including tracking income and expenditure, processing invoices, and supporting financial reporting
- Support the marketing of events, including helping to prepare and share promotional materials across appropriate channels
- Act as a point of contact for course convenors, faculty and delegates, supporting event-related communications, including responding to enquiries and assisting with travel and accommodation arrangements
- Assist with the coordination of event logistics, including venue bookings, catering, and supporting in-person and virtual delivery using platforms such as Zoom
- Support the recording of virtual events and assist with basic post-production tasks, such as trimming and formatting recordings for distribution
- Provide on-site and virtual support at events to help ensure smooth delivery and a positive delegate experience
- Support post-event processes, including distributing recordings and presentation materials, issuing certificates, and contributing to post-event reports and evaluations
- Assist with CPD accreditation applications where appropriate, supporting compliance with relevant professional standards
Person specification:
Education and qualifications
- University degree, relevant professional qualification or training, or equivalent experience, including demonstrated project management skills
- Willingness to develop project coordination and event delivery skills, with support and training
Experience and knowledge
- Some experience supporting the planning, coordination or delivery of events (in-person and/or virtual)
- Experience assisting with event administration, logistics, or communications
- Experience working collaboratively with colleagues or external stakeholders
- Awareness of continuing professional development (CPD) or training environments, or a willingness to learn
- Basic understanding of project coordination principles, or experience working to plans, timelines and deadlines
- Experience handling data and information accurately, with an understanding of confidentiality and data protection
- Comfortable working with numbers, including tracking costs, invoices, or budgets with guidance
- Awareness of compliance requirements such as data protection and information governance
Skills and abilities
- Clear written and verbal communication skills, with the ability to adapt communication for different audiences
- Proficient in Microsoft Office (Word, Excel, PowerPoint) and confident using digital tools and social media in a professional context
- Strong organisational skills, attention to detail, and the ability to manage multiple tasks and deadlines
- A proactive approach to problem-solving, with the ability to escalate issues appropriately
- Able to work independently on allocated tasks and collaboratively as part of a team
- Willingness to learn, take responsibility, and develop skills over time
- Flexible and adaptable, with occasional willingness to work outside normal hours or travel for events
- Demonstrates professionalism, integrity, and respect for confidentiality
- Calm, positive and reliable, with a commitment to personal development and learning
- Committed to equality, diversity and inclusion in all aspects of work
- Takes initiative and shows enthusiasm for supporting high-quality education and events
Desirable
- Experience of working or volunteering in the charity or not-for-profit sector
- Experience of working in healthcare, education, or a research-related environment
- Experience of using design or content creation tools such as Canva or InDesign
- Basic experience supporting video content, such as editing, formatting or preparing recordings for distribution
Benefits
- Up to 8% annual discretionary bonus based on individual performance and departmental/organisational achievement against targets and KPIs
- Annual cost-of-living review, subject to the financial performance of the organisation
- Flexible working hours within core business hours (8:00am – 6:00pm)
- Pension: 8% total contribution (7.5% employer contribution, 0.5% employee contribution)
- Annual leave: 25 days plus bank holidays, increasing by 1 day per year after 5 years, up to a maximum of 30 days
- Enhanced maternity/paternity package
- Interest-free travel loan
- Access to an Employee Assistance Programme and YuLife wellbeing platform
- Private medical insurance, with discounted family rates
- Bike to work scheme
- Death in service benefit (4× basic salary)
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Practitioner to play a pivotal role in our Integrated VCS Service in Haringey.
Sounds great, what will I be doing?
We are looking for a committed and recovery‑driven Community Engagement Practitioner to join the Personality Disorders (PD) Pathway within the Complex Emotional Needs (CEN) Service. This specialist multidisciplinary team delivers psychological support to individuals with complex emotional and interpersonal needs.
In this role, you will support people to build meaningful, connected lives beyond formal services by strengthening community links, guiding recovery planning, and encouraging personal empowerment. The pathway draws on Structured Clinical Management (SCM), Mentalisation‑Based Therapy (MBT), and a range of other evidence‑based approaches to provide high‑quality, person‑centred care.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
The team will be seeking candidates who demonstrate a solid foundation in mental health care, ideally holding NVQ Level 4 or equivalent experience. They value individuals with a clear understanding of recovery principles, peer support, and the ability to work effectively with service users and external agencies. Familiarity with multidisciplinary team functions, care planning, risk assessment, and knowledge of the Mental Health Act and local resources will be essential. Strong communication and group facilitation skills, along with the ability to remain calm under pressure and act professionally, are highly regarded. Candidates should be able to build positive therapeutic relationships while maintaining boundaries, work independently as well as collaboratively, and provide practical support that adapts to changing needs. Competence in IT systems and record-keeping, particularly RIO, and the ability to serve as a positive, caring role model will round out the qualities the team is looking for.
When will I be working?
Monday to Friday, 9am to 5.18pm.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Our client is entering a defining new chapter as it advances plans to create a reimagined, landmark Museum. With a collection of over 35,000 objects, the Museum is planning totransition from a “museum without walls” to create vibrant cultural landmark. At a time of growing division and misunderstanding, its mission—to share under-told stories of Jewish Britain, challenge prejudice and deepen public understanding—is more important than ever. The new Museum will host bold exhibitions, learning, dialogue and cultural exchange, reaching audiences from across the UK and beyond through innovative partnerships and programming.
Director of Development
Permanent
£65,00 to £80,000
London
The Museum is now seeking an exceptional Director of Development to lead a transformative capital campaign ahead of the 2030 opening. Based at the JW3 office and reporting to the CEO, the role will shape and deliver a multi-year fundraising strategy to meet a campaign target of just under £20 million, including £15 million capital costs. As a key member of the Leadership Team, the Director will represent the Museum publicly, build high-value donor relationships, lead major gift and capital fundraising activity, and work closely with Trustees and senior staff to drive philanthropic engagement across trusts, foundations, corporates and individuals.
Candidates will bring significant experience of developing and delivering successful fundraising strategies for large-scale or capital projects, with a strong personal track record of securing high level gifts. You will be a confident relationship-builder, an excellent communicator, and comfortable working with senior stakeholders and donors. Financial acumen, strategic thinking, and the ability to inspire trust quickly are essential, alongside experience managing budgets, donor events and compelling campaign materials. Networks within the arts, heritage or philanthropic sectors would be an advantage.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process please contact Ryan Burdock and Jessica Stoddart at Prospectus.
If you meet some of the criteria but not all, we still encourage you to enquire. We can support you to understand the role fully and guide you through the application process. To apply, please submit your CV in the first instance. If your experience aligns, we will arrange a briefing meeting before you submit a formal application. We look forward to hearing from you.
Protect the technical foundation that enables vital support, research, and hope for people affected by dementia. What if your cybersecurity expertise could safeguard the services, research, and sensitive information that supports 900,000 people living with dementia across the UK?
Why this role is important:
As Head of Cybersecurity, you'll be the guardian of Alzheimer's Society's technology ecosystem. In a role where trust is everything, you'll develop and lead our cybersecurity strategy, ensuring that the systems powering our support services, research programmes, and advocacy work remain secure, resilient, and compliant.
Every day, vulnerable people trust us with their most personal information. Families reach out for support during their darkest moments. Researchers depend on secure infrastructure to advance vital dementia science. Your work will protect these relationships and enable our mission to continue without compromise.
You'll be part of our Technology directorate, reporting to the Associate Director of IT and joining our Technology Leadership team. Working collaboratively across the organisation, you'll translate complex security challenges into clear strategies that enable colleagues to work safely and confidently, knowing that the systems and data they rely on are protected by best-in-class security practices.
This is also a leadership role where you'll build and develop a high-performing cybersecurity team, creating a culture of continuous improvement, innovation, and shared accountability. Together, you'll role-model best practice, stay ahead of emerging threats, and embed security awareness throughout the Society.
About you:
You're an experienced cybersecurity leader who understands that excellent security combines technical rigour with strategic thinking and clear communication. You're comfortable working across organisational boundaries, translating technical complexity into business context, and building trust with stakeholders at every level.
You'll have:
- Significant experience in information security management, risk assessment, and incident response.
- Proven experience ensuring regulatory compliance, particularly with GDPR, NHS Toolkit, and PCI-DSS, as well as alignment with recognised cybersecurity frameworks such as NIST and information security standards like ISO27001.
- Proven track record in cloud security, network security, and security architecture design.
- Knowledge of penetration testing, vulnerability assessment, and security technologies.
- Experience building and leading high-performing security teams, guiding them through change with compassion.
- Excellent communication abilities, translating technical detail into clear business insights for stakeholders at every level.
What you'll focus on:
- Developing and executing a comprehensive cybersecurity strategy aligned with our mission and risk appetite, serving as a trusted advisor to senior leadership across the Society.
- Leading and developing a talented team of cybersecurity professionals, fostering a culture of continuous improvement and innovation.
- Conducting thorough risk assessments, implementing effective controls, and ensuring full compliance with GDPR, NHS requirements, and relevant security standards.
- Overseeing security technologies and collaborating with Technology teams to integrate security throughout our infrastructure, including regular security testing across all IT services.
- Developing and maintaining comprehensive incident response and disaster recovery plans, monitoring systems for breaches and investigating suspicious activities.
- Building cybersecurity awareness programmes across the Society, fostering a security-conscious culture where everyone understands their role in protection.
Are you ready to...
Lead cybersecurity for one of the UK's largest charities, ensuring the systems and data that support people affected by dementia remain secure and trusted?
Build a team that's valued not just for their technical expertise, but for their ability to enable the Society's mission through strategic security leadership?
Important Dates
- Deadline for applications: Sunday 15th February 2026
- Interviews: Candidates will take part in a four-stage interview process across the end of February and early March 2026 where they'll get to meet a variety of colleagues and stakeholders.
There will be a scenario-based exercise as part of the interview process.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
Alzheimer’s Society is the UK’s leading dementia charity.



The client requests no contact from agencies or media sales.
Salary: £40,000 - £45,000
Contract: 1 year FTC
Location: London Bridge office – 2-3 days per week (flexible)
Closing date: 10th February
Benefits: Hybrid working, professional development opportunities, supportive and collaborative team culture
We have a great opportunity for a Public Fundraising Manager (Maternity Cover), working for a small but mighty UK charity that is the leading organisation supporting over 1.5 million people affected by a chronic and life?impacting health condition.
Reporting into the Head of Income Development, this is an exciting role for someone who wants to step into a leadership position within a growing organisation. You will have the opportunity to manage two direct reports, grow public fundraising income, and shape supporter journeys across community fundraising, challenge events, individual giving and legacies.
As part of this exciting role, you will help deliver £1.2 million in income through engaging community fundraising, challenge events and supporter-led activity, while delivering excellent stewardship and supporter experiences.
To be successful as the Public Fundraising Manager you will need:
- Experience meeting or exceeding public fundraising income targets within a charity environment with a particular focus on community and events
- A knowledge of direct marketing would be advantageous
- Strong CRM experience with the ability to use data to build engaging supporter journeys
- Experience of line managing direct reports
If you would like to discuss this role with us please contact us and quote the reference 2853AJ.
1st Interview: In person 18th February
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
If you would like to discuss this role with us please quote the reference
Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2025 – now 6 years in a row!
The HR Officer will provide expert support and advice to operational management in all areas of HR whilst consistently demonstrating HR best practice. The HR Officer will be the initial point of contact for all operational HR related matters.
Occasional travel to team meetings across the region.
Interviews will take place via Microsoft teams.
About the role
Your main duties will include:
- Providing first level advice and guidance on HR Policies and procedures, employment law and employee relations issues with the guidance of the HR Services Manager as required
- Advising and supporting Business Support Managers with disciplinary, grievance, absence management, and performance improvement cases.
- Ensure the provision of appropriate, timely and accurate management information to support strategy development, management decision making and improve the effectiveness of HR Services as and when required.
- Review sickness absence and undertake relevant interventions, including referrals to Occupational Health and advice to Managers on phased return.
About you
The successful applicant will have:
- Qualified or working towards CIPD
- Experienced in developing metrics and reports with data analysis ability
- Excellent working knowledge of Excel, Word and Outlook
- Experienced in supporting managers with ER cases
The rewards
- Up to 35 days’ annual leave entitlement (including bank holidays)
- Staff discount shopping scheme ‘Rewarding Dimensions’
- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
- Employee Assistance Programme
- Pension scheme
- Long Service Awards
- Qualification scheme
- Employee recognition scheme 'Inspiring People'
- Discounted health and dental cover
- Life Assurance
- Bike to Work Scheme
- Season Ticket Loan
Apply now
- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
- As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
- We now have British Sign Language (BSL) translated videos for all of our recruitment communications.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Programme Manager (maternity cover)
Hours: 35 hours per week
Contract: 9 to 12 months maternity cover
Salary: £37,800 + 7% pension contribution
Location: mainly remote, with in-person working from a central London location as required
Reports to: Interim CEO
Direct report: line managing a small team of 2 to 3
Is this you? If so, this job may be for you…
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Do you want to make a mark in the first year of a brand new programme?
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Do you have a passion for supporting young people to access professional careers?
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Do you have experience leading learning sessions and events for young people, both online and in person?
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Are you adaptable, capable of transitioning between direct engagement with young people, and focusing on the project management and administrative aspects of the role?
About The Brokerage
The Brokerage is an award-winning, social mobility charity. For 30 years, we have supported over 87k less-advantaged young people to fulfil their potential through improved awareness and access to professional career opportunities. Together with our talented young people and top UK companies, we are breaking down barriers to a more diverse and talented workforce.
Our mission is twofold - to empower working-class and ethnically diverse young people (16-25) to recognise their strengths, gain skills, and access opportunities to reach their career potential. We are also building a dynamic alliance with forward-thinking employers to support them in accessing and retaining this talent. Together, we develop an inclusive and equitable workforce, one that authentically mirrors the rich diversity of our society.
The Team
The Brokerage is starting a new chapter with our Next Gen Talent Career Programme, embarking on a renewed journey that will see us work with our young people and partners in a deeper and more impactful way.
We are an interconnected, diverse, mission-led team that truly lives our values. As such, we are bold and dynamic in our approach to our work whilst fostering a trust-based environment that provides freedom, flexibility and autonomy. We take a people-centred approach when it comes to our team, young people and corporate partners and we make decisions and develop programmes that are insight-led.
Our Programme
This is an exciting time to join The Brokerage and play a vital role in rolling out our brand new Next Gen Talent Programme. The programme is a two-stage career progression initiative designed to equip working-class young people with the employability skills and guidance necessary for success in the corporate world, with the ultimate aim of supporting our young people to secure and sustain a professional career.
Role purpose and main responsibilities
To lead our work on the Next Gen Talent Career Programme and support our other programmes helping young people (aged 16 to 25) access careers in professional services, banking, insurance and property.
Through our programmes, we help to develop young people so that they are equipped with the professional insights and skills needed for the workplace. We do this via a high-quality curriculum of events, including masterclasses, bootcamps, career coaching and mentoring that involve our corporate volunteers.
The Senior Programme Manager will take the lead on delivering the programme and outcomes across the Next Gen Talent Career Programme; whilst working in a highly collaborative and flexible way alongside our other senior programme managers, career coach and the volunteering and events manager.
Main Responsibilities
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Project manage the Next Gen Talent Career Programme to ensure that participants develop the skills and knowledge needed to access professional careers in Engineering.
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Manage the recruitment process for the Next Gen Talent Career Programme, including advertising the programme to our existing pool of students and wider stakeholders, managing the application and interview process.
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Work with young people, corporates, funders and consortium delivery partners to develop and enhance programme delivery.
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Manage the promotion and delivery of high-quality in-person and online events; facilitating sessions where necessary, working with the career coach, volunteering and events manager and freelance staff.
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Develop engaging programme collateral to maintain relevance and quality, working alongside the communications team and incorporating participant feedback and sector insights
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Manage relationships, communications and briefings for funders, corporate partners and volunteers.
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Oversee and deliver one-to-one guidance for candidates, working with the career coach to ensure their engagement with the programme and to support placement applications.
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Contribute to the retention of all corporate partners by overseeing the creation of engaging, responsive and cost–effective project plans, working alongside the partnerships team
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Set, track and monitor targets and KPIs, working with the interim CEO to ensure programme deliverables are monitored and achieved.
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Provide regular information reports and updates for The Brokerage Senior Management Team, Board of Trustees, funders and consortium delivery partners.
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Play an active role in the planning and delivery of The Brokerage’s strategic objectives and participate in events and activities for The Brokerage as required.
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Maintain up-to-date records on our CRM system (Salesforce).
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Contribute to the development and implementation of our employer products working closely with the Interim CEO, and relevant team members.
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Line Management of a small team of 2 to 3.
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Lead on discrete tasks outside of day to day job as appropriate.
We are looking for someone with:
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Experience working with young people and building relationships with a range of stakeholders.
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A strong understanding of early careers recruitment/application processes.
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A dynamic personality with strong written and verbal communication, combined with empathy and patience, to effectively engage with diverse individuals.
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Highly organised, with excellent attention to detail and the ability to manage competing priorities, including administrative aspects.
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The ability to balance firmness with sensitivity when necessary, particularly in managing relationships and safeguarding the well-being of young people.
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Relevant lived and/or professional experience (i.e. experience of the challenges faced by those from less-advantaged backgrounds)
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A growth mindset, open to feedback, learning and development
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Excellent IT skills, including demonstrable usage of CRM databases (e.g. Salesforce or equivalent) and other tech tools.
If you think that you are the right candidate for this role but don’t quite meet 100% of the criteria, be bold, apply anyway!
Other benefits:
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28 days’ paid annual leave (3 to be taken at Christmas) plus Bank Holidays plus one day birthday leave
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Employee Assistance Programme
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A collaborative, diverse, mission-led team that works within a flexible, trust-based environment
How to apply:
Please complete the application form along with an upload of your CV.
Closing date: Friday 13th February 2026 at 12 noon.
Please note that interviews will be taking place on a rolling basis, and vacancies may be filled prior to the closing date if we find the right candidate.
Interview process: We will conduct a two-stage interview process that will include competency and scenario-based questions, alongside practical skills-based assessments.
If you would like to find out more about this role, please get in touch!
The Brokerage is committed to providing equal opportunities to prospective and current employees. It is the policy of The Brokerage to ensure that access to employment, training and career progression is determined solely by the application of objective and legitimate criteria and individual merit. If you require specific adjustments during the recruitment process, please let us know, and we will do our best to support you.
Empower working class, ethnically diverse young people to recognise their strengths, whilst building a dynamic alliance with employers to support them


The client requests no contact from agencies or media sales.
Department: Training & Development
Salary: £32,580
Hours: 35
Contract Type: Permanent
About the Role
TRAINING OFFICER
We provide training and consultancy to organisations that work directly with care-experienced young people, in order to upskill and develop professionals who are committed to improving outcomes for children in care and care leavers.
We are looking for an enthusiastic and experienced Training Officer to plan, design and deliver training content that makes a real impact. We are seeking an excellent facilitator to deliver this important provision, who is creative, professionally curious and has strong organisational and self-administration skills.
The Training Officer will be involved in delivering our standard courses, alongside developing new and innovative pieces of work, including digital, online and in-person training packages. They will also support the delivery, assessment and ongoing development of an accredited learning programme for Personal Advisers in Leaving Care Service Teams.
Location
Our team currently work remotely from home, with the required attendance of in-person meetings (generally expected once or twice per month). In-person meetings usually take place in our office space in Old Street, London and Become covers the cost of travel within Great Britain for essential in-person meetings.
The role of Training Officer also requires regular delivery of training sessions at client venues across England (travel expenses covered).
The Old Street office space is available for team members to work from if preferred. For non-London based team members hot-desking options near you can be requested if required.
Equity, Diversity and Inclusion
As an organisation serving children in care and young care leavers, we are keen to receive applications from people with lived experience of care. We are actively seeking to bring diversity of perspectives and experience, and especially welcome applications from those from racially-minoritised communities. We ask all applicants to fill in an Equity and Diversity Monitoring from to better understand the diversity of applicants. This is anonymous and will not be connected with your application.
How to apply
To apply please complete our application form on our recruitment platform by the application close date and time.
In the application stage of our recruitment, we ask candidates to upload an up-to-date CV and complete the application form on our recruitment platform. The application form asks for candidates to answer competency-based questions.
Your application and answers will be reviewed anonymously to ensure fairness and help remove bias from the application process.
To apply for this role, you will need to:
- Provide us with a copy of your CV
- Answer the competency questions in no more than 400 words per question,providing relevant examples to demonstrate how you meet the skills and experience required
- Complete the Equity and Diversity Monitoring Form (this is not compulsory,but the information is very useful to us)
If you have any reasonable adjustments to request for this recruitment process (at any stage) please advise us on your application form.
Interview Details
Interviews will have two parts:
- A session with young people;
- A panel interview with Become staff.
- Interviews may be held virtually using a video calling app (Microsoft Teams or Zoom) or in person in London. If access to technology/internet is difficult for you, please contact us so we can assist in making suitable arrangements.
Interviews will take place:
Young people’s panel: 3rd March 2026
Staff panel: 5th March 2026
Become embodies and promotes fairness in our recruitment process. As part of this short-listed candidates invited to interview will be sent the interview questions in advance.
Please Note
All applicants must have a Right to Work in the UK. Although the role is hybrid, we are unable to offer work visas or sponsorship for any candidates.
We’re proud to be a Living Wage Employer. We are committed to #ShowingTheSalary. Our roles are #OpenToAll
Benefits: Real London Living Wage Employer; Generous Annual Leave Scheme; Flexible working; Pension Scheme; Life Insurance Scheme; Health Cash Plan; Access to a Rewards and Benefit Platform; Signatory of Halo Code; Disability Confident Employer; Employee Assistance Programme available 24/7; Fostering Friendly Employer; Support for Team Members with lived experience; Access to Virtual GP
REF-226 360
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Agile - London Head Office (SE5 8FJ)/Home
The Salvation Army, the UK’s leading social welfare charity, is seeking a direct marketing expert to lead its newly formed Supporter Acquisition and Innovation Unit and provide strategic leadership, direction, and management of the annual acquisition programme.
The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres, they make a powerful difference to people across the UK who might otherwise be excluded.
The Assistant Head of Individual Giving is a key, senior role in the Individual Giving Section, overseeing the development and delivery of multi-channel direct marketing activities that inspire and motivate many thousands of new supporters to join the charity’s donor base each year. The post also leads the development and implementation of new acquisition products from concept to launch and meeting an annual fundraising target of approximately £1M. The role leads a unit of three people including one direct line report.
The successful candidate will have
- Extensive expertise in all aspects of direct marketing, specifically acquisition, including detailed knowledge and experience of how best to maximise both offline and online channels, as well as successfully implementing new and innovative products or offers.
- Experience in successful strategic planning, management and implementation of strategy will be critical as well as strong communication and interpersonal skills.
Candidates must be highly organised project managers with excellent leadership and people management skills and the ability to think analytically and critically. They will also possess skills in creative development and, finally, have the ability and willingness to work within, and be empathic with, the Christian ethos and values of The Salvation Army Mission.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme.
Working hours: Minimum of 35 hours per week, working a minimum of 40% across each month in the Territorial Headquarters, London, SE5 8FJ.
Closing date: Monday16th February 2026 at 9am.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK.
For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.



Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2025 – now 6 years in a row!
Purpose of the role
To work alongside people with lived experience, and in partnership with our quality improvement coaches, the wider quality, governance and lived experience directorate and our operational colleagues to:
- Assess the quality and safety and report on the support we provide to people in their homes and other locations in line with CQC/CIW and other statutory regulations, Dimensions standards, polices and recognised best practice.
- Undertake management investigations and complete reports relating to quality assurance.
This is a critical assurance role, assessing internal quality and providing assurance to the organisation.
This is a home based role that involves regular travel across the North East & North West. To ensure effective delivery and maintain strong connections with the people we support, candidates should reside within the North East & North West region.
The hours of work are 18.75 hours a week with some flexibility on days. The full-time salary is £33,430 pro-rata salary of £16,715.
Interviews will take place on the via Microsoft teams.
About the role
Core duties:
- To analyse and effectively use data from our internal systems and present at meetings.
- To assess the reliability and integrity of evidence relating to quality, compliance and safety matters.
- To collate information and present in report format.
- To work in partnership with relevant stakeholders including Quality Improvement Coaches and Locality Managers to promote and ensure continuous improvement.
- To contribute to specific organisational groups and forums.
About you
The successful applicant will have:
- Knowledge and understanding of CQC/CIW inspection and regulatory processes
- To work flexibly according to the business requirements of the organisation
- To be willing to travel across the organisation and stay overnight when required
- Is committed to equality, diversity, inclusions and the values of the organisation
The rewards
- Up to 35 days’ annual leave entitlement (including bank holidays)
- Staff discount shopping scheme ‘Rewarding Dimensions’
- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
- Employee Assistance Programme
- Pension scheme
- Long Service Awards
- Qualification scheme
- Employee recognition scheme 'Inspiring People'
- Discounted health and dental cover
- Life Assurance
- Bike to Work Scheme
- Season Ticket Loan
Apply now
- An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
- As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
- We now have British Sign Language (BSL) translated videos for all of our recruitment communications.
The client requests no contact from agencies or media sales.

