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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Migrateful
Migrateful is an award-winning charity supporting refugees, asylum seekers and migrants on their journey to integration and employment.
Our cookery classes enable our chefs to share their cultures and cuisines, develop skills and confidence, and create meaningful connections with the wider community.
About the Role
We are looking for an organised, practical and proactive candidate to take day-to-day operational ownership of the Migrateful Cookery School in Farringdon and coordinate the effective operation of our network of venues across London.
A key focus will be introducing a Venue Champion model, where designated facilitators undertake agreed routine checks and practical tasks at external venues. With support from the Operations Support Officer, you will establish and coordinate this approach, while retaining overall oversight of venue standards and stepping in when additional intervention is needed.
You will also coordinate the operational onboarding of new venues and support the planned refurbishment of the Cookery School.
This is a varied, hands-on role combining venue operations, coordination, problem-solving and continuous improvement.
KEY RESPONSIBILITIES
1. Cookery School Operations
Take day-to-day operational ownership of the Migrateful Cookery School.
Ensure the space, equipment, ingredients, recipes and resources are ready for classes and ad hoc events.
Coordinate repairs, maintenance, cleaning and facilities requirements, working with building management, contractors and cleaning providers.
Maintain effective systems for stock, storage, equipment, consumables and procurement.
Identify and resolve operational issues to ensure the space works effectively for chefs, facilitators, volunteers and staff.
Coordinate the planned Cookery School refurbishment, working with contractors, suppliers and colleagues to minimise disruption and ensure the space is ready for reopening.
2. External Venue Coordination
Maintain operational oversight of Migrateful's external London venues.
Maintain venue-specific equipment, kit and operational requirements, with planned schedules for checks, maintenance and resets.
Monitor venue readiness, facilitator feedback and outstanding issues and coordinate appropriate action.
Maintain effective relationships with venue contacts and undertake periodic quality assurance visits where required.
3. Venue Champion Coordination
Venue Champions undertake agreed routine practical tasks, while the Venues Coordinator retains overall oversight of venue standards and the systems supporting them.
With support from the Operations Support Officer, recruit and train Venue Champions from Migrateful's facilitator pool and provide clear guidance for the role.
Establish equipment lists, checklists and schedules for venue checks, kit cleaning and resets.
Monitor completion of agreed tasks and coordinate follow-up, maintenance or equipment replacement where required.
4. New Venue Onboarding
Assess new venues and establish equipment, storage, logistics, food safety and operational requirements.
Coordinate procurement, setup, documentation and facilitator onboarding, resolving issues during initial classes.
Identify and train a Venue Champion and transition established venues into the ongoing venue-management system.
5. Health, Safety & Quality
Maintain appropriate Health & Safety, food safety and allergen systems, documentation and checks.
Ensure facilitators and Venue Champions understand the procedures relevant to their roles.
Coordinate equipment safety and compliance requirements and identify, track and escalate risks appropriately.
6. Systems, Procurement & Continuous Improvement
Manage relevant supplier relationships and monitor expenditure within agreed budgets.
Identify opportunities to simplify, standardise or digitise processes and reduce unnecessary manual work.
Maintain clear records so operational information is accessible, consistent and shared across the team.
Scope and Boundaries
The Venues Coordinator is responsible for the systems, standards and coordination that support effective venue management. They are not expected to personally undertake every routine task at every external venue.
Venue Champions provide local practical support and routine monitoring, with the Venues Coordinator responding to escalated issues and undertaking periodic quality assurance checks.
Reasonable changes may be made to the responsibilities of the role as Migrateful develops, following consultation with the postholder.
Working Hours & Out-of-Hours Support
Migrateful delivers cookery classes during evenings and weekends, so some operational issues may arise outside normal office hours.
The postholder will participate in a shared Operations Team out-of-hours rota. When rostered, they will provide first-line support for urgent operational issues affecting class delivery, escalating where appropriate.
The rota will be scheduled in advance. Expectations around availability, response times, escalation and working time/TOIL will be set out in Migrateful's Out-of-Hours Support procedure.
About You
We are looking for someone who:
Has experience in kitchen, hospitality, venue, facilities or operational coordination, with a good understanding of Food Safety, Health & Safety and allergen management.
Is highly organised and able to coordinate multiple venues, priorities and people while ensuring spaces are safe, well equipped and ready for classes.
Takes a practical, proactive and solution-focused approach, with high standards of cleanliness and attention to detail.
Communicates confidently and builds effective relationships with a diverse range of people, including facilitators, suppliers and venue partners.
Can develop and maintain clear operational systems, identify issues early and make practical improvements to how things are managed.
Is comfortable working independently, using initiative and coordinating others, including Venue Champions.
Is flexible about travelling between London venues, undertaking hands-on practical tasks and participating in the shared out-of-hours rota.
Ideally has experience in a charity, social enterprise or community food setting, or working with volunteers and freelancers.
Right to Work
Applicants must have the right to work in the UK. Migrateful is unable to provide visa sponsorship for this role.
Successful applicants will be required to provide evidence of their right to work in the UK before starting employment.
Application Process
Applications will be shortlisted on a rolling basis, so we encourage you to apply early. We may close the vacancy before the advertised closing date if we receive a sufficient number of suitable applications.
We recognise that applicants may use AI tools to help structure or improve their application. If you choose to use AI, please make sure your answers remain an accurate reflection of your own experience, skills and voice. We are most interested in your specific examples and what you have done, rather than polished or generic responses. We want to understand what makes you suitable for the role and the experience you would bring to Migrateful.
The client requests no contact from agencies or media sales.
ID: 1861 Senior Website & Digital Content Manager
Service: Digital Marketing
Salary: Grade 4 point 38: £37,867.30 pro rata (£46,703 FTE) per annum, plus £480 home-based allowance FTE per annum (£389 pro rata)
Location: Homebased
Hours: Part time, 30 hours per week
We offer flexible working arrangements - please see below for more details.
Contract: Temporary 12 month contract (mat leave)
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to lead the Website and Digital Content Team through a crucial period. You will have the chance to manage a portfolio of websites, including Family Action’s and Relate’s, and oversee the development and creation of digital content for a range of channels. You will manage a small team and work collaboratively across the wider development and external affairs directorate to drive brand awareness and income generation.
Main Responsibilities (for details check the job description and person specification):
· Strategically manage a portfolio of websites across two distinct brands and a number of sub identities, ensuring they meet organisational goals, user needs, and sector best practice.
· Lead on the development and creation of digital and multimedia content across Family Action and Relate brands to support key business objectives
· Lead continuous optimisation of sales and donation journeys across Family Action and Relate websites, including testing, personalisation, and conversion rate improvements.
· Oversee the development of a new Relate website as part of a wider adaptive change programme, working closely with the Website and UX Manager and other key stakeholders.
· Use sophisticated analytics, data and insight tools to test, measure and evaluate content and website performance against KPIs, drive decisions and prioritise enhancements.
· Line manage a small team including a Website and UX Manager, Digital Marketing Executive, Content Executive and two temporary Website Project Managers
Main Requirements (for details check the job description and person specification):
· Extensive experience of website development and management within complex organisations
· Extensive experience of managing complex digital projects with multiple stakeholders such a website builds
· Experience of optimising website user journeys to drive a measurable increase in conversions such as sales and donations
· Ability to drive and manage content generation, working with a range of subject matter experts and within a robust governance architecture Extensive experience of using tools such as Google Analytics, Google Tag Manager, Google Search Console and Bing Webmaster to successfully plan, measure and evaluate content performance
· Experience of line management
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Monday 31st August at 23:59. Please note, we may close the position early if we find the right candidate.
· To learn more about Family Action: Careers
Interviews will likely to take place virtually during the first week of September 2026.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: matthew.dennis (full email address located on advert document)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CXK will be delivering 12 week NEET programmes across East Sussex, commissioned by East Sussex County Council. The programmes will run weekly in local communities where it has been identified there are a significant number of young people not in education, employment of training. The programme has been developed to improve confidence, increase skills, resilience and introduce young people to working environments that might work for them. The aim is to provide a service to enable young people to become confident enough to be work ready.
The Team
The team will support young people from across the county, seeing them at CXK bases, partner venues or in community settings. The team assess and action plan with young people referred to the programme, supporting them to understand their options and take steps toward achieving their goals around education, training and /or employment. Working with a wide range of young people, the team approach is focused, creative and persistent, building on young peoples’ confidence and motivation alongside their skills and personal growth.
About the Role
We are seeking an experienced and motivated Assistant Youth Coach to support the delivery of a high-performing programme across East Sussex. You will deliver high quality, innovative, engaging programmes, ensuring young people achieve positive outcomes in employment, education and training while maintaining high standards of quality and performance. You will work with referral agencies to ensure that young people are inducted onto the programme and have the confidence to attend and remain engaged.
Working closely with the Youth Coach, you will support to identify areas for improvement and contribute to service planning.
The role also requires effective partnership working, developing positive relationships with external agencies and promoting the needs of young people who are NEET or at risk of becoming NEET. You will have a good understanding of safeguarding procedures and be confident in their use.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CXK will be delivering 12 week NEET programmes across East Sussex, commissioned by East Sussex County Council. The programmes will run weekly in local communities where it has been identified there are a significant number of young people not in education, employment of training. The programme has been developed to improve confidence, increase skills, resilience and introduce young people to working environments that might work for them. The aim is to provide a service to enable young people to become confident enough to be work ready.
The Team
The team will support young people from across the county, seeing them at CXK bases, partner venues or in community settings. The team assess and action plan with young people referred to the programme, supporting them to understand their options and take steps toward achieving their goals around education, training and /or employment. Working with a wide range of young people, the team approach is focused, creative and persistent, building on young peoples’ confidence and motivation alongside their skills and personal growth.
About the Role
We are seeking an energetic Youth Coach to support the delivery of a high-performing programme across East Sussex. You will support deliver high quality, innovative, engaging programmes, ensuring young people achieve positive outcomes in employment, education and training while maintaining high standards of quality and performance.
Working closely with the Team Leader, identify areas for improvement and contribute to service planning. You will support quality assurance activities including audits, observations and continuous improvement initiatives.
The role also requires effective partnership working, developing positive relationships with external agencies and promoting the needs of young people who are NEET or at risk of becoming NEET. You will have a good understanding of safeguarding procedures and be confident in their use.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CXK will be delivering 12 week NEET programmes across East Sussex, commissioned by East Sussex County Council. The programmes will run weekly in local communities where it has been identified there are a significant number of young people not in education, employment of training. The programme has been developed to improve confidence, increase skills, resilience and introduce young people to working environments that might work for them. The aim is to provide a service to enable young people to become confident enough to be work ready.
The Team
The team will support young people from across the county, seeing them at CXK bases, partner venues or in community settings. The team assess and action plan with young people referred to the programme, supporting them to understand their options and take steps toward achieving their goals around education, training and /or employment. Working with a wide range of young people, the team approach is focused, creative and persistent, building on young peoples’ confidence and motivation alongside their skills and personal growth.
About the Role
We are seeking an experienced and motivated Team Leader to design, implement and support the delivery of a high-performing programme across East Sussex. You will provide line management and case management support to a team of Youth Coaches and Assistant Youth coaches, ensuring young people achieve positive outcomes in employment, education and training while maintaining high standards of quality and performance.
Working closely with the Regional Manager, you will use performance data and service metrics to monitor delivery, identify areas for improvement and contribute to service planning. You will support quality assurance activities including audits, observations and continuous improvement initiatives.
The role also requires effective partnership working, representing The NEET programme and CXK at stakeholder meetings, developing positive relationships with external agencies and promoting the needs of young people who are NEET or at risk of becoming NEET. You will support staff with safeguarding, risk management and professional development, while championing youth participation and ensuring young people's voices are heard within the organisation.
Job Title: Operations and Partnerships Coordinator
Hours: 35 per week (full time)
Location: London based, home working with regular travel across London
Contract: Fixed term (until 31 March 2027 - with hope the role will continue beyond March subject to funding)
Salary: £40,535 inclusive of London Weighting (£36,192 national salary)
About us
Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.
About the Faith & Community Development Team
The Faith & Community Development Team supports and strengthens community and faith-based responses to homelessness across England through its national network, partnerships, training, research, funding support and quality improvement work. The team supports organisations to deliver safer, more effective and sustainable services, including shelters, day services, outreach and community hubs.
About you
We are seeking a highly organised and proactive person. You will have good knowledge of homelessness policy and practice, strong written and spoken communication skills, including report writing, and the ability to collate and present quantitative and qualitative information. You will have excellent digital and IT skills, including Microsoft 365, Excel and Word, with the ability to adopt and apply AI-enabled productivity tools (e.g. Microsoft Copilot or equivalent) to improve ways of working.
You will also be confident in building relationships and working in partnership with shelters, day services, churches, community projects, funders, and other stakeholders.
About the role
The successful candidate will provide essential operational, administrative and coordination support to the Faith and Community Development Team, working closely with the London Partnerships and Development Lead. They will support smooth service delivery, stakeholder engagement, internal communications, meetings and events, reporting processes, and will act as partnership manager for a small number of projects across London.
Benefits
How to apply
If this sounds like the opportunity for you, please read the attached job description and fill out the application form (accessed by clicking 'Apply'), describing your capabilities for each of the numbered points in the person specification. Please note that we do not accept CVs.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Working within Baobab's welcoming and dynamic admin team in our Therapeutic Community, the Engagement and Administrative Assistant is a dual role. In your Admin assistant role you will provide comprehensive administrative support to operational, research and advocacy teams. In your Engagement Assistant role, you will lead on developing a successful programme of youth activities at the Baobab Centre (as Baobab Youth Activities Coordinator) and will focus on prioritising young people’s engagement in advocacy and research.
Please read the attached Job Description & Person Specification plus the Clinical Context and Model document, attached to this add.
The Baobab Centre is a non-residential therapeutic community that offers support to young survivors of human rights abuses seeking refuge in the UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a full time Receptionist to work at our Day Centre - this is a new and exciting role suiting applicants who are both well organised and enjoy interacting with people.
Who should apply?
This role would be suitable for someone:
Previous administrative and reception experience may be beneficial, but the role will include a comprehensive induction and full training will be provided.
Context
Age UK Wandsworth manages the Gwynneth Morgan Day Centre, delivering flexible support to older people, adults with disabilities, and adults with dementia. Clients come to the Day Centre to participate in stimulating activities of their choice.
This is a unique opportunity for someone with great energy, efficiency and enthusiasm to work closely with our experienced Day Centre Team to manage and further develop “a day centre with a difference” in Wandsworth.
Our mission is to help older people to age well in Wandsworth.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Digital Marketing Manager will play a key role in growing Honeypot’s reach, engagement and impact through creative, insight-led and effective digital marketing.
Reporting to the Head of Marketing and Communications, the postholder will lead Honeypot’s digital marketing activity, using creativity, audience insight and data to grow awareness, strengthen supporter engagement and help achieve the charity’s strategic objectives.
This is a varied and hands-on role combining digital strategy with day-to-day delivery. As Honeypot’s Marketing function grows, the role will have the opportunity to take increasing ownership of digital growth, innovation and audience development.
The client requests no contact from agencies or media sales.
Senior Events Manager (Maternity Cover) | Immediate Start Available
Central London | Hybrid | Part-Time (21 Hours) | 9-Month Fixed-Term Contract
Lead fundraising events that make a real difference.
We're recruiting on behalf of a leading national charity for an experienced Senior Events Manager to join its fundraising team on a 9-month maternity cover.
This is an exciting opportunity to lead a portfolio of high-profile fundraising events, manage an Events Executive, and help develop new fundraising initiatives that deliver an exceptional supporter experience.
The Role
You'll take responsibility for planning and delivering fundraising events from concept to completion, ensuring projects are delivered on time, within budget, and achieve participation and fundraising targets.
Key Responsibilities
Lead the planning, delivery and evaluation of fundraising events.
Manage budgets, timelines, suppliers and event logistics.
Drive participant recruitment and maximise fundraising income.
Build strong relationships with supporters, volunteers and stakeholders.
Deliver engaging supporter communications across multiple channels.
Line manage and support the Events Executive.
Identify opportunities to improve event performance and processes.
About You
You'll have:
Experience managing fundraising or large-scale events.
A proven track record of delivering projects on time and within budget.
Excellent communication and stakeholder management skills.
Strong organisational skills and attention to detail.
Experience using Microsoft Office and event management or CRM systems.
A proactive, solutions-focused approach.
What's on Offer?
£28,005 per annum (pro rata)
Hybrid working in Central London
Part-time, 21 hours per week
9-month fixed-term contract
Immediate start available
Employer pension contribution
Income protection scheme
TOIL for additional hours worked
A rewarding opportunity to support a nationally recognised charitable organisation
Key Dates
Application deadline: 12 August 2026
Interviews: 18 August 2026
Early applications are encouraged.
Apply Now
If you're an experienced Events Manager looking for your next challenge, we'd love to hear from you.
Submit your CV today to be considered.
If you're an experienced manager with a background in immigration advice, GARAS wants to hear from you. As a leading immigration charity in Gloucestershire, we're looking for someone to lead our Adult Advice Team, guiding staff and volunteers as they support asylum seekers and refugees across the county.
Sitting on our Senior Management Team, you'll help shape how GARAS delivers its services, making sure the advice we offer stays true to what we stand for as an organisation.
We're a medium-sized, ambitious charity, and this role would suit someone who thrives on responsibility and wants to see their leadership make a tangible difference to people's lives. You will line manage all members of the Adult Advice Team, so sound judgement, resilience and genuine warmth in your management style will be essential.
This role is based on-site at GARAS premises and will require an Enhanced DBS check.
Providing support to asylum seekers, refugees and certain other migrants
The client requests no contact from agencies or media sales.
Permanent | Full Time | Circa £32,000 + Excellent Benefits
Location: London
Make a Difference Every Day
For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.
As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset.
Do you want to play a part in what we do?
People are at the heart of everything we do. Together, we:
About the Role
We are seeking a candidate responsible for ensuring the Fund has work environments conducive to operational efficiency, productivity, staff wellbeing, positive visitor experience, safety and security. A key focus of this role is to be the ‘front of the Fund’ by delivering a customer focused administrative functions from the 67 Portland Place (London Head Office) reception.
Additional Information
· Must have the right to work in the UK.
· Basic DBS check
How to Apply
Click [here] to submit your CV and a cover letter explaining why you’re the perfect fit, including examples of how you meet the job profile.
Closing Date: Friday 4th September 2026, 5:00pm
A copy of the Fund’s Candidate Privacy Notice can be found on our website.As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website.
The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Basic DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
We are the longest-standing Royal Air Force charity, dedicated to supporting serving and former RAF personnel, and their families.

The client requests no contact from agencies or media sales.
Relationship Executive – Supporter Engagement & Legacy Giving
We are seeking a confident relationship builder who loves talking to people and wants to use their communication skills to make a genuine difference.
Position: Relationship Executive – Supporter Engagement & Legacy Giving
Salary: £30,000pa
Location: Milton Keynes / Hybrid
Hours: 36.5 hours per week, including one evening per week up to 8pm and, after an initial period, one Saturday per month
Contract: Permanent
Closing date: CVs reviewed on a rolling basis
About the role
This is a people-focused role for someone who enjoys picking up the phone, starting conversations and building genuine relationships.
You don't need previous legacy fundraising experience. You could come from customer service, account management, telesales, supporter care, fundraising or another relationship-focused role. What's important is that you're confident speaking with people, motivated by achieving results and excited by the opportunity to work for a charity.
You'll build relationships with existing supporters, helping them understand the difference they can make through their ongoing support and the possibility of leaving a gift in their Will. You'll manage your own portfolio of supporters, developing relationships from initial conversations through to longer-term engagement.
Key responsibilities include:
About you
Above all, you'll be someone who really enjoys talking to people.
You'll be a natural relationship builder with excellent listening and questioning skills and the confidence to guide a conversation towards an outcome. You'll be comfortable making outbound calls and working towards targets, while ensuring every conversation remains personal, respectful and supporter-focused.
You'll also be organised, comfortable using a CRM or database and able to manage your workload with minimal supervision.
Experience could come from customer service, account management, telesales, fundraising, supporter engagement or relationship management – previous charity or legacy experience isn't essential.
About the organisation
You'll be joining an established international charity working to improve the lives of vulnerable children, families and communities around the world.
This is an opportunity to take the relationship-building skills you've developed elsewhere and use them for something with real purpose – helping supporters understand the lasting difference their generosity can make.
Other roles you may have experience of could include: Customer Relationship Executive, Customer Service Advisor, Account Manager, Relationship Manager, Telesales Executive, Supporter Care Officer, Supporter Engagement Officer, Telephone Fundraiser, Fundraising Officer, Membership Officer, Donor Care Officer or Legacy Fundraiser.
Service Development Manager
We are looking for an experienced and resourceful Service Development Manager to work closely with the CEO to establish and deliver a strong presence across Forest of Dean, Cheltenham and Tewkesbury.
This is an opportunity to join a supportive and purpose-driven team where your work will make a direct difference to families across Gloucestershire.
Position: Service Development Manager
Location: Remote/Gloucestershire, with regular travel across Forest of Dean, Cheltenham and Tewkesbury and occasional attendance at the Stroud office
Hours: Part-time, 30 hours per week
Salary: £38,000 pro rata (£30,811 actual salary for 30 hours per week)
Contract: 24-month fixed-term contract
Closing Date: 20th September 2026. This job opportunity may close early if we find an appropriate candidate before the closing date.
The Role
This is a hands-on role combining direct family support, project management, service development and partnership building. You will hold an appropriate caseload, develop new activity, build strong local referral pathways and help turn the countywide plans into practical support for families.
We need someone who is confident working independently, takes ownership, builds relationships quickly and can find practical solutions when there is no obvious route forward. The initial focus will be Forest of Dean, Cheltenham and Tewkesbury, but the role is designed to evolve as our countywide work develops.
Key accountabilities include:
The first year will focus on developing and delivering Home-Start services across Forest of Dean, Cheltenham and Tewkesbury. As the countywide work develops, the focus of the role may evolve to support wider service development across Gloucestershire.
For the first six weeks, the post will be predominantly based at the Stroud office for induction and orientation.
After this, the role will be mainly home and community based, with regular travel across Forest of Dean, Cheltenham and Tewkesbury and occasional attendance at the Stroud office.
About You
We are looking for someone who is practical, resourceful and motivated by making things happen.
You will be comfortable supporting a family one day and developing a new partnership or service the next and have enough frontline experience to understand what works for families and enough project-management discipline to turn ideas into effective delivery. You will not be joining a finished project with every detail already decided. We need someone who can understand the objective, identify what needs to happen next and move the work forward.
You will have experience of:
Practical requirements
You must:
If this sounds like you, then apply today!
About the Organisation
Join a voluntary organisation committed to promoting the welfare of families with at least one child under five years of age. Trained home-visiting volunteers offer regular friendship, emotional, and practical support to help families experiencing a challenging time in their lives. The service is unique and also offers free support peer groups, antenatal, postnatal, and perinatal mental health services.
We welcome applications from people of all backgrounds, cultures, faith groups, and socioeconomic circumstances, as well as from people who are disabled, neurodivergent, LGBTQ+, or from different age groups. We also value applications from those with caring responsibilities or non-traditional career paths.
You may also have experience in areas such as Service Development Manager, Service Development Manager Lead, Service Development Manager Deputy, Service Development Officer, Service Development Manager, Service Delivery Manager, Service Delivery Manager Lead, Service Delivery Manager Deputy, Service Development Officer, Service Delivery Manager, Service Manager.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP