Programme Manager-Refuge Case Worker Training Programme

ABOUT LONDON BLACK WOMENS’ PROJECT (LBWP)

LBWP is a specialist by and for organisation providing refuge, supported accommodation, and wraparound support services for Black and minoritised (i.e. Global Majority) women who are survivors of domestic violence and abuse.  We work across London in partnership with London boroughs, the specialist women's domestic abuse sector, funders and community services

LBWP manage refuges in Newham and Haringey and provide trauma-informed, culturally responsive services to women and children, supporting them to rebuild their lives safely and independently. Our services include refuge accommodation, dispersed accommodation, advocacy, counselling, and specialist legal advice, with a strong commitment to empowerment, equality, and social justice.

ABOUT THE ROLE

This exciting new role as a Programme Manager offers the opportunity to lead the Refuge Case Worker Training Programme, a newly funded programme that supports former service users with lived experience, build on their skills, strengths and knowledge, and develop the practical experience needed to progress into refuge Case Worker (or similar) roles. Women with lived experience, particularly Black and minoritised women, can face barriers to employment in the sector. The programme aims to provide a supported and accredited pathway into relevant roles, recognising the value of their insight and experience

The Programme Manager is responsible for developing, implementing and overseeing the programme which will run until March 2029, supporting several cohorts of trainees, working with internal staff and external consultants, ensuring all aspects of the programme meet the trainees' needs and funder requirements

Essential skills and experience include:

• Significant experience of managing complex programmes involving service users within a charity or similar organisations
• Experience of supporting and/or directly line managing women from the Global majority with lived experience, sensitively and safely
• Good understanding of specialist domestic violence and abuse services that support the specific needs of Global Majority women and their children
• Experience of developing and implementing new programmes, including new systems, processes, use of project management tools, internal and external communications, building positive internal and external partnerships
• Experience of developing qualitative and quantitative monitoring and effectively implementing systems and meeting deadlines

You’ll share our commitment to feminist, anti-racist, anti-oppressive and survivor-centred practice, and understand the barriers Black and minoritised women may face.

Due to the nature of work and focus of LBWP, the organisation considers the candidate’s race and sex, to be an occupational requirement in accordance with Parag. 1, Schedule 9, of the Equality Act 2010.

This post is open only to Black and minoritised, i.e. Global Majority, women. We are not able to sponsor any work permit or visa.

ANNUAL SALARY: £40,000

CONTRACT HOURS - Full time, 35 hours per week

LOCATION: LBWP Newham office, Greater London, and other locations as required. This is not a hybrid role.

HOW TO APPLY

Please send your CV and a supporting cover letter explaining how your skills, experience and values meet the requirements of the role. If you need any adjustments to the application process, please indicate on your cover letter.

While the closing date is 24th November 2026, we reserve the right to close the application process before the closing date, if we receive significant number of applications

 Previous applicants are requested not to apply- we thank you for your interest in this role.