General Manager Jobs
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role: Centre Manager
Salary: £32,000
Location: Ashbourne, Derbyshire
Hours of work: 37.5 hours per week
Scope and Purpose:
As Centre Manager, you will be responsible for the property, grounds and vehicles and manage the on-site facilities team and volunteers, leading them to support & deliver an exceptional Go Beyond experience for children who come on our Breaks. These are residential breaks for small groups of children aged 8-13, who stay with us Monday to Friday during most weeks throughout the year. Delivery of the breaks will be managed by the Team Leader and their team.
You will ensure the centre is operated and maintained in accordance with all relevant legislation, making sure we are safe, secure, and compliant. We have ambitions to develop our site and you will help us with continual improvement and improving our environmental and sustainability practices.
The role includes the facilities management of the centre to facilitate delivery of daily operations, including children’s activities. We aim to maximise the use of the centre and generate income. Your role will be pivotal in raising our profile in the local community, encouraging people to use our centre, supporting potential events, third-party use of our facilities and including the small, self-contained cottage which we let.
You will lead the local team including; Team Leaders, Maintenance, Housekeeping and Centre Cook along with volunteers (including groups of corporate volunteers who help us with on-site tasks). Ensuring not only the buildings, grounds and on-site activity areas are always at their best and ready to be enjoyed but ensuring the centre is kept clean and welcoming for our visitors and that our children and receive a healthy, nutritious meal during their stay. As a charity, we need to make sure this is all kept within budget.
You will need to be financially astute with a keen eye for detail and have practical and working knowledge of general building and estate management, HACCP, COSHH, Legionella, Asbestos, Fire Safety, Risk Assessment and Waste & contractor Management.
You will have a sound knowledge of Safeguarding and understand the importance of how activities can develop curiosity, confidence, resilience and communication skills in children and young people.
You will be a proactive, independent thinker able to manage themselves and lead a team to inspire and ensure Go Beyond provide the best opportunities to young people whilst they are visiting our centres.
Key responsibilities
Operations:
- Responsible for assessing risks, ensuring Health & Safety compliance, asset management, planning, and delivering action plans and regularly reviewing these.
- Responsible for ensuring all contractors are fully inducted and follow the site safeguarding protocol.
- Responsible for Contract management including reviews and renewals.
- To manage the onsite Housekeeping, Maintenance, Catering personnel and Team Leaders including; managing performance, target setting, planning staff training needs, cascading operational objectives, and managing leave and absences.
- Develop, implement and review the Land Management and Centre Management plans.
- Responsible for the management and maintenance of all resources assigned to the centre, including site security, buildings, vehicles, land and equipment and ensuring they are maintained and fit for purpose, replaced as required and set out in the management plan.
- Maintain GDPR and other legal, regulatory and compliance records and planning and oversight of servicing, maintenance and regulatory safety checks.
- To manage resources in a cost-effective manner and improve sustainability in all aspects of our work, including reducing energy, improving recycling, and harvesting rainwater.
- Manage and liaise with customers and agents for lettings (Farmhouse and Cottage) providing assistance as required.
Breaks:
- Accountable for the safety and welfare of the staff, children and young people
- Deputy Safeguarding lead.
- Responsible for defining the strategic growth and development of the centre delivery programme.
- Produce centre based quarterly reports for SLT regarding H&S, Incidents and accidents, Centre and Land development projects including those completed by Corporate Volunteers
- Produce centre based quarterly reports for SLT regarding breaks, young people and volunteers
- Manage the allocated expenditure budget and reporting
- Develop new and existing relationships with the local community and partner agencies e.g. youth organisations.
- Ability to deputise for Director for Children and/or Director of Development and Sustainability as required.
Job Specific Competencies:
Essential
· Satisfactory DBS check
· Previous experience in hard and soft facilities including land and fleet management
· Ability to lead and manage a multi-disciplined team
· Computer literate, use of Windows and Office software
· Ability to create reports, analyse data and provide feedback
· Experienced in Risk assessment and managing safe practice
· Understanding of safeguarding and welfare of children and staff
· Understanding of child-centred activities to develop confidence, resilience and communication skills
· Excellent communicator
· Problem solver
· Qualified first aider or willingness to be trained.
· Full Driving Licence
Desirable
· Recognised Facilities Management Qualification
· Managing Safely, Risk & Project Management Qualifications
· Food Safety Qualification level 3
· Experience of working in child focussed environments.
· Previous budget management experience and can demonstrate commercial acumen
Behaviours
· Committed to Equality of Opportunity and anti-discriminatory practices
· Collaborative and positive
· Engaging and willing to work with others
· Self-managing
· Quality and safety focused
In order to apply, please submit your CV and a covering letter in the first instance. Should your experience be suitable we will arrange for a call and/or a meeting to brief you on the role. If it’s a match we will ask you to complete one of our application forms in line with our safer recruitment policy and arrange a formal interview.
Closing date for applications is midday on Friday 24th May 2024, with screening interviews happening as candidates apply!
Interviews will be held week commencing 3rd June 2024.
We will be reviewing applications as soon as they come in so please ensure that you act quickly if you are interested in this post. Go Beyond reserve the right to close this advert prior to the closing date specified, should we find the suitable candidate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Shop Manager
Hull, East Yorkshire
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
The role of Shop Manager involves actively running our new shop in Hull and implementing processes and ways of working.
As our Shop Manager, you will manage the day-to-day operation of the shop including managing a Deputy Shop Manager and team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures.
Specifically, you will:
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Manage and be accountable for implementing and complying with agreed shop operating policy and standards including Health and Safety and Trading Standards.
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Be responsible for ensuring the shop is presented to the highest standards with attractive visual merchandising and window displays.
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Be responsible for attracting and recruiting a team of new volunteers, ensuring they are well trained and take every effort to create a welcoming and happy environment.
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Be responsible for ongoing volunteer training and engagement, ensuring the volunteer management system is actively kept up to date.
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Be responsible for ensuring the team are working towards achieving all key performance indicators.
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Ensure accurate accounting and handling of assets (items donated and money received).
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Prepare and complete all shop administration including cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity policy and procedures.
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Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.
About You
To be considered for this role, you will need:
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To be ideally educated to A Level or equivalent.
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To have experience of managing people/volunteers including recruitment and development.
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To have previous retail experience in charity sector or commercial sector is desirable.
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To have experience of meeting and exceeding targets within a retail environment.
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To be highly organised with good time management skills.
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To be able to prioritise workload and meet deadlines.
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To have excellent communication and interpersonal skills.
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To be able to motivate self and others.
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To have strong planning, guiding and motivation skills to successfully achieve targeted income is desirable.
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To have good written and numeric skills are desirable.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 21 May 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for an expert who can bring their enthusiasm and knowledge of autistic learners to join our team as our Aspirations Manager. You will be an effective leader, with school experience and QTS, who can inspire staff and our learners on their pathways to greater independence.
This role is a vital member of the Senior Management Team supporting the Chief Executive to make strategic decisions as well as contributing to the areas of Human Resources and Health and Safety to ensure Red2Green runs effectively.
Who we are:
At Red2Green, we have a vision that everyone should be confident in their own ability, be part of a community, enjoy their life, have the best possible access to independence, and, if they desire to, should be able to work. We offer a range of opportunities to support and promote adults with autism and/or learning disabilities in Cambridgeshire to learn new skills, enjoy lots of different leisure activities, make new friends, gain confidence, and prepare themselves for employment where possible. We also work to raise awareness of the potential of people with disabilities to make a positive and valuable contribution to society.
Our Aspirations Service supports autistic clients to:
- gain maximum benefit from meaningful activities
- integrate with their peer group and encourage social inclusion
- increase independent living skills
- reach their targets and outcomes in accordance with their Educational Health Care Plan (EHCP) and annual reviews
- feel supported in the workplace in regard to their autism
Key duties and responsibilities of the role:
· Leads the Aspirations Service in a way that reflects the overarching strategy of the organisation via action plans, effective leadership of staff, sound communications and personal example
- Provides leadership and line management to Aspirations staff, including objective setting, performance management and the appraisal process, delegating the process where necessary and ensuring all Red2Green procedures for this are followed
· Creates and oversees a personalised service for clients that reflects the wider landscape within the county and the sector, with the intention that Red2Green and the Aspirations Service is an industry leader for Autism Services.
· Oversees all Education Provision for those at Red2Green with an Education, Health and Care Plan (EHCP)
· Organises, attends and takes a lead at EHCP reviews, writes EHCP offers and provides professional reports when needed
· Works as Deputy Designated Safeguard Lead (DDSL) alongside the Options Manager, and Chief Executive
- Builds professional relationships with other agencies, provisions and professionals
- Builds good relationships with learners’ families/carers to make sure that they are involved (as appropriate) in developing learners’ skills and abilities
Person specification:
You will have:
· Experience teaching autistic learners and a good understanding of the complexities that come from having more than one diagnosis
- Experience of working with people with learning disabilities
- Experience of leading staff
· Knowledge and Understanding of Education Health Care Plans
· Understanding of safeguarding duty
· Qualification for teaching (adults or QTS)
Benefits:
· Red2Green is located in a beautiful rural environment, with free and ample parking
· We contribute 4% employer pension contributions
· Paid 20-minute break
· As a member of our support staff, you are provided with Red2Green T-shirts and hoodies
· Training is provided and undertaken during working hours
· We make staff wellbeing a priority, with 3 Mental Health First Aiders, and regular supervision sessions with managers
It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.
We will ask you to complete an application form and an equal opportunities form as part of the process. We are happy to arrange a tour on site before you do this stage if you would like.
We support and promote people aged 16+ in Cambridgeshire and the surrounding areas who are autistic and/or have learning disabilities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We’re looking for someone who wants to make the world a better place and have an immediate impact on the lives of children and young people. If you are curious, conscientious, relationship-led and possess brilliant persuasive writing skills, we’d love to hear from you. This is a new role, with lots of variety, that will play a key part in the growth and development of Ufton Court.
As Ufton’s Fundraising Manager, you'll work with the SLT to identify and nurture funding opportunities across charitable trusts, philanthropy and companies to help raise £500,000 each year.
You’ll use your creative and copywriting skills to produce engaging and impactful fundraising materials – whether proposals, reports for funders or campaign materials. You’ll also have an eye for detail, a passion for stats and facts to support your ideas, understand budgeting and love developing authentic, innovative relationships with supporters.
This is an excellent opportunity for someone looking to take the next step in their fundraising career and contribute to Ufton’s organisation's growth and impact.
Or are you considering a transition to the charitable sector? Whether you're currently an account manager or business development manager seeking greater purpose in your work, we welcome your application too. Our team offers comprehensive on-the-job training and opportunities for professional growth, empowering you to pursue your aspirations within this rewarding field.
Key responsibilities
1. Strategic planning and collaboration
· Work with the Head of Fundraising to enhance and adapt Ufton’s fundraising strategy.
· Collaborate with teams across Ufton to ensure you can identify opportunities, build proposals for funding, and deliver against Ufton’s and donor needs.
· Anticipate new business by staying on top of sector trends and conducting market research to identify new opportunities.
2. Grant writing and management
· Apply to a range of trusts/grant giving bodies ensuring that applications are closely aligned to the objectives of the funder and Ufton.
· Ensure the appropriate recognition of grants and gifts is made to ensure relationships are maintained through reporting and wider engagement.
· Collaborate with others to produce compelling and compliant bids that align with our mission, priorities, and values.
3. Prospect research and pipeline development
· Use prospect research strategies to build a robust and actionable pipeline for Ufton.
4. Knowledge management and resource building
· Work collaboratively to build your toolbox to enable smart ways of working, including cases for support, project budgets, case studies and evidence of need/impact.
· Build and manage banks of knowledge and resources to scale your work more quickly, never compromising on quality and integrity.
· Use data (internal and external) to understand the needs of children and young people and build evidence-based bids for funding.
· Acquire an in-depth knowledge of what Ufton does and the impact on children and young people.
5. Relationship building and donor engagement
· Build and develop relationships with trusts and individuals with regular communication to deepen and nurture their support.
· Identify and coordinate donor meetings, site visits and other interactions to deepen relationships and showcase our impact.
· Plan and manage special events to engage donors and supporters, creating meaningful moments that highlight Ufton's impact on children and young people.
· Work collaboratively to build and manage rich engagement plans for our supporters.
6. Fundraising campaign management
· With the Head of Fundraising, develop and manage fundraising campaigns and initiatives, whether capital appeals or individual giving campaigns.
· Work collaboratively across all teams to identify needs and opportunities and transform those into compelling fundraising campaigns.
7. Data integrity
· Keep comprehensive records of all trust and grant fundraising activities and be able to report the impact to funders and stakeholders via various methods.
· Hold high levels of data integrity and be a keen supporter of using technology to support efficiency, accuracy, and accountability.
· Help to implement, develop, and then maintain the charity’s CRM system (Salesforce) ensuring all activity is inputted accurately and efficiently and that you contribute towards its continuous improvement.
· Analyse data to identify trends and opportunities.
The post holder will also:
· Contribute to achieving the objectives of Ufton and wider fundraising activities.
· Undertake any additional and ad hoc tasks as required.
· Actively contribute to team meetings and other activities as required.
· Monitor and evaluate activities and provide written reports.
· Represent Ufton in a professional manner.
· Work within an EDI framework, adhere to all the Charity’s policies, procedures and working.
· Ensure all records are held in compliance with GDPR, The Fundraising Regulator Code of Practice and Ufton policies.
Please note that the responsibilities listed are not exhaustive and this job description may be subject to change as the role evolves over time.
Ufton particularly encourages applications from minority ethnic groups and underrepresented communities.
About you
You’ll be keen to develop a career in the charitable sector and have a passion for working with a charity that strives to make a difference in children’s lives. You’ll want to use technology and software solutions to ensure we spend our time on what really matters. You’ll need to be:
· Educated to degree level and curious to learn and develop
· Possess exceptional communication and interpersonal skills
· Strong, persuasive written communication
· Enthusiastic about engaging internal and external stakeholders
· High levels of planning and organisation
· Previous experience in a business development / bid writing
· Maintain high levels of attention to detail and a commitment to building evidence-based proposals
· Keen to work to agreed targets but will never compromise our values to achieve them
· Numerate and able to build project budgets to align with bids for funding
· Enthusiasm and determination to meet targets
· Knowledge / understanding from the higher/education sector
· Excellent with MS Office suite
· Ability to use your own initiative and take ownership of your work whilst recognising when to ask for help or to escalate issues
· Good team working skills – you will like working collaboratively and co-operatively with colleagues, especially those who are quite different to you
· Meticulous attention to detail and hates missing a deadline
· You will be approachable, confident and excited to join the rest of the team in our core mission
Ufton is a children’s experiential education charity. We want every child to have the freedom to flourish outside the classroom for a brighter future.
The client requests no contact from agencies or media sales.
Cambridge Arts Theatre Trust is an independent theatrical charity. We exist to inspire and nurture a lifelong love of the performing arts and to secure the future of the Theatre for generations to come.
There is nowhere quite like Cambridge Arts Theatre, a thriving venue in the heart of historic Cambridge, run by a team with a clear vision of what it takes to sustain and grow a major artistic institution.
Role Definition
The Development Department is responsible for securing revenue and project income from funding sources including individuals, businesses, trusts and statutory organisations to support the Theatre and its work. In addition, the team is embarking on a multimillion-pound capital fundraising campaign to completely refurbish its auditorium and build a new 200-seat second space within the existing building.
The Membership Manager’s key responsibilities are to increase income through our Supporters’ Circle membership scheme, manage relationships and the delivery of benefits to our Corporate Partners, and provide exceptional technical, organisation and administration skills to support the work of the department. You will play a significant role in a small, dedicated team at an exciting time in the Theatre’s history.
If you are a motivated individual with a passion for sales, data analysis, and member engagement looking to make a real difference through your work, we would love to hear from you!
We are seeking a dedicated and experienced operations manager to join our team. We are looking for someone who will help strengthen the foundations of our organisation, as well as help us expand our growing network of partner organisations across the UK.
As a small charity, the role will require balancing practical tasks with strategic planning and management. Building on what has already been done, you will work directly with the CEO to help build the operational structure of Big Green Heart, and support its day-to-day operations.
You will also facilitate the national deployment of Big Green Heart workshops across the UK, and will work with the CEO and trustees to implement the strategy needed to upscale the work of Big Green Heart.
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JOB TITLE: Operations Manager
SALARY: £27,000 - £30,000 / year, FTE
LOCATION: Remote
FT / PT: Part Time
HOURS: Approx 16 hours per week. The hours will be flexible and may include evenings and weekends.
ANNUAL LEAVE: 25 days pro rata
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RESPONSIBILITIES
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You will develop and implement operational policies, procedures and systems to improve efficiency and effectiveness of the organisation.
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You will monitor and evaluate the operational performance of the organisation, identifying areas for improvement and implementing solutions.
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You will manage the operational activity of our Big Green Heart experience days, supporting the CEO in the delivery of them.
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You will work closely with our partner organisations who are using the Big Green Heart model, ensuring that the high standards and values of our teaching are maintained.
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You will also work with the Big Green Heart team to onboard new partner organisations. You will work with them to understand their needs and secure buy-in.
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You will collaborate with the trustees, who also contribute to tasks linked with Big Green Heart's development.
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You will manage the budgeting and financial planning processes, working closely with the Treasurer.
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You will be trained as a Big Green Heart facilitator with an expectation that you may be needed to facilitate a workshop during your time at the organisation.
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You will participate in professional and networking events related to Big Green Heart’s field of intervention.
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You will support staff members, trustees and volunteers, providing guidance and training in the operations of the charity as needed.
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NECESSARY REQUIREMENTS
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At least two years experience in operations management, preferably within the charity sector.
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A self motivated individual, capable of independent working.
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Ability to translate vision into a working practice.
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Strong organisational and multitasking skills, with the ability to prioritise tasks effectively.
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Excellent communication and interpersonal abilities, with the capacity to work collaboratively with a diverse range of stakeholders.
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Familiarity with budgeting and financial management processes.
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Proficiency in Microsoft Office and other relevant software applications.
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Commitment to the mission and values of the Big Green Heart.
DESIRABLE REQUIREMENTS
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Experience of working in a start-up environment, supporting the operational needs of a fledgling organisation.
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Familiarity with using KNACK database.
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The Big Green Heart recognises the need to provide a safe and caring environment for children, young people and vulnerable adults. As part of our safeguarding policy we will require any successful applicant to complete disclosure checks and obtain an enhanced DBS certificate.
There is an occupational requirement that the job-holder is a Christian under Part 1 of Schedule 9 of the Equality Act 2010.
Please note that we can only consider applications from candidates who have the legal right to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the role
At a time of growth and of new opportunities for the Motability Foundation, we are looking for a Public Affairs Manager to join our Communications Team and lead our Public Affairs activity for the organisation.
Our vision is to fund, support, research, and innovate, so all disabled people can make the journeys they choose. There are an estimated 16 million disabled people in the UK, and this role will play a crucial part in our work to raise awareness of the work of the Motability Foundation, amplify the voices of disabled people and to influence policy.
·This new role will work alongside our new Evidence and Policy Manager, based in our Innovation team, and other colleagues across the organization as well as key partners (Motability Operations), to manage our horizon scanning and monitoring of the political landscape, leading on advising our Governors, CEO and senior management team on actions we need to take, and preparing detailed briefings for engagements, and events with Parliamentarians and senior Ministers. The role holder will develop, implement and lead our Public Affairs and Government Engagement Plan, and proactively identify and develop opportunities to influence and shape policy where it may have a positive impact for disabled people.
With a General Election and potential welfare reform on the horizon, this role is especially important and experience in creating and implementing post-election public affairs strategies, leading activities across the team and devising and managing structured results reporting to the organisation, is highly desirable.
What you will be doing
- Develop, implement and manage our public affairs strategy, leading on public affairs activities aligned with the Motability Foundation’s vision and overall strategy.
- Amplify the Motability Foundation’s voice in Parliament, across the devolved nations, and in political spheres, building, developing and managing relationships with parliamentarians, decision-makers and stakeholders.
- Manage our horizon scanning and monitoring of the political, legislative and regulatory landscape in relation to the work of the Motability Foundation, leading on advising the business on actions we need to take.
- Provide sharp political intelligence, insight, advice and briefings for Governors, directors, senior management and a variety of audiences across the organization.
- Support the establishment of the Motability Foundation’s policy positions and delivering our influencing objectives.
- Manage a contact program for Parliamentarians, raising awareness of the work of the Motability Foundation, establishing regular meetings for senior leaders where relevant, and facilitating dialogue on issues relevant to our work.
- Working closely with the Evidence and Policy Manager to manage the dissemination of any policy output for presentation to the external world.
Your experience
Must haves:
- Strong grasp of parliamentary processes in Westminster, Scotland and the other devolved nations.
- Ability to initiate and manage projects independently while contributing effectively to team efforts.
- Experience in proactively identifying opportunities to influence.
- Strong communication skills, with an ability to grasp complex issues quickly and share information in an accessible way across a variety of audiences.
- Ability to facilitate sensitive internal and stakeholder conversations to reach a point of consensus.
- Ability to engage effectively with stakeholders in Government, industry, and other charities and foundations.
- Experience of operating effectively in a complex environment with multiple agendas and stakeholders.
- Highly IT literate with extensive experience of Microsoft Office, particularly Excel and PowerPoint.
Nice to haves:
- Understanding of key disability and transport issues, such as the social model of disability, inclusive micro mobility and the transition to electric vehicles.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 11 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The Muswell Hill Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, full-time
Salary
£23,933 plus OTE Bonus
Location
Muswell Hill
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
When writing job applications, we want to see if candidates are the right fit for our charity, so they should be written using your own words. Use of Artificial Intelligence, such as Chat GPT, is considered plagiarism, and applications drafted with the assistance of AI will be automatically rejected.
The client requests no contact from agencies or media sales.
About the role
This is a fantastic role for an Individual Giving specialist looking for their next career move; as we look to expand our Individual Giving programme.
The post holder will deliver quality fundraising campaign, raising income from a range of sources; including Direct Mail, Cash Appeals, Regular Giving and Lottery that will grow income, supporter base and lifetime value. Putting supporters at the heart of the Charity’s work, the role includes stewardship and retention of individuals to achieve a sustainable increase in income for Clatterbridge Cancer Charity.
As part of a busy and ambitious team, this role would suit a proactive and enthusiastic individual with a talent for storytelling and an interest in direct marketing. Working with the Digital Fundraising Manager and Marketing & PR Manager, this role will be instrumental to the success of Individual Giving during an exciting period of growth for the Charity.
About the Charity
Clatterbridge Cancer Charity is an independent Charity, dedicated to supporting patients and research at The Clatterbridge Cancer Centre - one of the UK’s leading cancer hospitals.
It’s thanks to our supporters that we can achieve so much for people with cancer across Merseyside and Cheshire, which may not be possible through NHS funding alone.
This includes fund life-saving research to shape cancer care for generations to come, investing in leading technology that drive better outcomes for people with cancer, enhancing the patient environment to support health & wellbeing and enabling innovations in care for every patient, every day.
Please include a Cover Letter, alongside your CV with your application, detailing how you meet the criteria set out in the Person Specification.
Kent Refugee Action Network are looking for an exceptional individual to join KRAN’s senior management and be the full-time lead on advocacy and support, managing a team to deliver effectively for our service users.
Role Summary
You will lead KRAN’s strategic direction and delivery of a variety of advocacy and support services, ensuring safe and effective operation through your Advocacy and Support Team.
The team offers a range of services and interventions to support and empower young refugees and asylum seekers. Services include casework, mentoring partnerships, volunteer support, wellbeing activities, Youth Ambassadors and engagement. A central goal is to amplify the voice of young people with lived experiences.
As a member of KRAN’s senior management team, you will work with service users and the wider team to help shape the overall direction of KRAN, attuned to the evolving needs of young people and sector developments, while deputising for the CEO as necessary.
Role Summary
You will lead KRAN’s strategic direction and delivery of a variety of advocacy and support services, ensuring safe and effective operation through your Advocacy and Support team. The team offers a range of services and interventions to support and empower young refugees and asylum seekers. Services include, case work, mentoring partnerships, volunteer support, wellbeing activities, youth ambassadors and engagement. A central goal is to amplify the voice of young people with lived experiences.
As a member of KRAN’s senior management team, you will work with service users and the wider team to help shape the overall direction of KRAN, attuned to the evolving needs of young people and sector developments, while deputising for the CEO as necessary.
Job Responsibilities:
1) Strategic Direction
Shape the future of KRAN’s advocacy and support services so they stay relevant to the needs of our young people and developments in the sector Maintain and develop networks and partnerships with senior sector stakeholders to ensure our advocacy is robust and dynamic at a strategic level. Undertake systematic analysis using external and internal evidence on advocacy and support, with effective collaboration across KRAN and its wider stakeholders, engaging effectively with the CEO and Board to guide strategic decisions
2) Operational Performance
Maintain the highest standards of delivery of advocacy and support services, attuned to the needs of young people and developments in the sector, across our main and orbital hubs in Kent Support the CEO and Core Team with fundraising and reporting to funders and partners Monitor and evaluate the impact of our work, with our Evidence and Impact Officer, ensuring accurate data collection that is GDPR compliant, with regular reporting to the CEO and Board
3) Safeguarding and Risk Management
Ensure the implementation of safeguarding and risk management policies and procedures in Advocacy and Support services and to review and continually ensure best practice with the Senior Management Team
4) People and Stakeholder Management
Manage the performance of the Advocacy and Support Team for quality and continuity of service, while ensuring effective collaboration with other teams staff and partners as required Identify and build capabilities of team members, sessional staff and volunteers to maintain optimum performance, being inclusive in approach and fair in actions Building effective, positive engagement with external partners, such as liaising with local councils and service delivery organisations and partners, including as a critical friend.
The deadline for applications is 5pm, Monday 27 May 2024.
The client requests no contact from agencies or media sales.
PARTNERS RELATIONSHIP MANAGER
Salary: £30,000 - £35,000
Location: Oldham
Contract: Full time, permanent
UKIM is one of the premier faith based civil society organisations working in the UK to serve the needs of the Muslim community in the UK.
UKIM is going through a major organisational reform to re-establish itself as an effective civil society organisation and fulfil its mission. The reform includes major changes at governance and executive level and relocating its Head Office from London to Oldham.
The job holder is expected to provide inclusive and visionary leadership that inspires, engages and motivates employees, supporters and partners. To deliver UKIM’s vision and mission and to develop the organisation’s leading position within UK’s civil society community.
Applicants should be sympathetic to Islamic principles and values and have a solid understanding & experience of Muslim communities in the UK.
How to apply
If you have what it to takes to be part of this interesting and promising journey, please press the apply button.
If you would like more information on this vacancy, please contact us via email.
Main Responsibilities:
• Plan and deliver a new Partners development strategy to secure significant gifts from individuals.
• Identify, cultivate and secure relationships to deliver maximum long-term impact and income through effective personal relationship management of major Partners.
• Develop strong and enduring relationships with current and potential major Partners.
• Work collaboratively with internal stakeholders to create compelling, relevant and tailored funding proposals.
• Work with the Head of International Programme to design and develop a targeted contact strategy.
• Support the development of a range of events/campaigns with the wider UKIM teams to provide opportunities.
• Develop and maintain adequate major Partners records.
• Market UKIM Relief’s projects and products to new and existing partners whilst maintaining partner loyalty through special partner services.
• Work efficiently towards the continuous enlargement of UKIM Relief’s partner database.
• Assist in coordinating in Partner Services to ensure data integrity, quality control, and database requirements.
• Ensure that all partner information and reports are of the highest quality and are submitted (if required) in a timely fashion.
• To be up-to-date with all new projects, proposals and potential appeals.
• Ensure that all partners receive a courteous, helpful and professional service at all times.
• Effectively attract and retain partners by liaising with them on a daily basis.
• Accurately record, process and keep all enquires and financial transactions confidential.
• Maintain and assist the Manager to develop an effective administrative systems in order to achieve maximum efficiency across the department.
• Maintain and produce professional documents to the required standard and use ICT to enter, collate and present data.
• Assist the Communications/Fundraising Manager in regularly producing reports for the General Manager, Chair and Committee Members.
• Handle and respond to partner queries, complaints either over the phone, in writing or by email and communicate to the Communications/Fundraising Manager for appropriate advice on sensitive issues.
• Develop and sustain the mutual understanding between UKIM Relief’s and the public.
• To complement the work of the Communications team in producing different types of media to project the work of UKIM Relief to long-terms partners.
• Ensure duties are performed in line with the Data Protection Act, Confidentiality Regulations, Government legislation and UKIM Relief Policies.
• Ensure information flow is managed and easily accessible to allow the team to provide all partners with any personal information requested.
• Ensure the processing of daily mail, data entry and major partner gift acknowledgements are done efficiently.
• Comply with all policies, procedures, legal and regulatory requirements.
• Hold a valid passport and be willing and able to travel extensively, at short notice and under conditions of physical hardship.
• Any other duties commensurate with the accountabilities of the post.
Person Specification:
• Experience of major partner fundraising.
• Strong knowledge of, and successful track record in, delivering significant new income through personal approaches to major partner prospects.
• Proven track record of personally soliciting high value gifts from major partners and of developing long-term relationships.
• Excellent interpersonal skills and the ability to communicate confidently with senior colleagues, stakeholders and partners
• Excellent networking, negotiation and influencing skills.
• Excellent written and verbal skills.
• IT literate with the ability to use Microsoft Office and database systems.
• Experience of arranging events and of stewarding high-profile meetings with senior colleagues, stakeholders and partners.
• Understanding and familiarity of Data Protection, Health and Safety and Gift Aid.
• Educated to degree level or possess a relevant qualification or appropriate experience in a directly related post.
• A good understanding of brand management, marketing and PR.
• Familiarity with the Institute of Fundraising Codes of Practice.
• Numerate with the ability to develop and manage detailed income and expenditure budgets.
• Professional fundraising qualification.
• Experience in using a CRM database
• Experience of maintaining office administration and record keeping systems
• Experience of working with and handling large volumes of data.
You may have experience of the following: Fundraising Manager, Individual Giving Manager, Donor Management, Fundraising, Fundraiser, Business Development, Senior Fundraising Officer, Charity, Charities, Third Sector, NFP, Not for Profit, Marketing Manager, Marketing Coordinator, Direct Marketing, etc.
REF-213 581
Founded in 1980, ELF has been raising money to fund improved facilities, better equipment and research at the haematology ward at the Royal Devon and Exeter Hospital. Today we are the leading patient-led support organisation for families affected by blood cancer in the Southwest and we also now provide transport and counselling services.
Like many charities, we had a couple of difficult pandemic years which affected our fundraising activities. However, through careful stewardship and the commitment of our staff and volunteers we are positive about the future, the importance of our work and the impact it has on the people we support. We are now looking for an experienced fundraising professional to become our new Development Manager.
We will need you to support the development and delivery of the charity’s fundraising strategy, with focus on individual giving, legacies and grants. You will have a track record of engaging with stakeholders and be able to develop a strategy for increasing income through individual giving.
We are looking for someone who can offer substantial experience working in a fundraising position and driving an income-generation strategy with demonstrable success in securing gifts of six figures and above from a range of donors.
For further information about the role please read the attached job description. Please send your CV and covering letter to our recruitment partner, Jackie Dawkins at Shine Charity Recruitment.
· Closing Date: 9th June 2024
· First interview with our recruitment partner, Jackie Dawkins of Shine Charity Recruitment 11th June
· Second interview with ELF 27/28 June
This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.
This is an amazing opportunity to use your experience of account management in a commercial or charity setting to save our planet. We are the first generation to know we are destroying the world. And at WWF UK we are focussed on doing something about it, but we know we cannot succeed alone.
We have a growing portfolio of sector-leading, long-term partnerships with companies including Sky, HSBC, Vodafone, and Reckitt, to name just a few. We have ambitious targets to halt the decline of nature and reverse its loss. This requires ambitious partnerships, which deliver to income, influence and advocacy objectives, allowing us to scale our impact. This is where your skills come in as a Partnership Manager.
As Partnership Manager, you will take responsibility for managing a portfolio of partnerships. This will include leading key projects to deliver excellent partnership management and growing our relationship. We will look to you to ensure partnerships deliver against ambitious impact, income, advocacy, communication and growth objectives. You will make sure effective governance and monitoring mechanisms are in place as well as oversee budgets, income and expenditure. You will also develop strong relationships with key stakeholders in our corporate partners and support activities to grow our wider partnership portfolio. Important will be the ability to take on new partnerships from initial contract stage when needed.
You must have experience of account management in a commercial or charity setting coupled with a deep understanding of the corporate sector. Good at building relationships, you will also possess excellent networking, relationship-building, communication and presentation skills. An effective project manager, you will have a firm understanding of conservation and sustainability issues and trends too. Experience in a corporate or consultancy environment as well as being comfortable working with working with partner agencies would be an advantage.
If you have the ability to build impactful long-term partnerships to deliver value on multiple levels, we’d love to hear from you. Please click on the link and apply via our website by submitting a copy of your up-to-date CV and Supporting Statement to highlight what makes you a good fit for us.
WWF UK are committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.
Every role at WWF is open to applications from all sections of society. We believe in the potential of everyone regardless of; sex, race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership, sexual orientation, gender identity, or any other aspect that makes you, well you. Here at WWF, we are committed to conscious inclusion that helps cultivate an ethos of belonging, connection and shared purpose. We believe that the more diverse we are the better we become; this brings us together and empowers us to develop, engage and inspire; and critically to help build a future where people can live in harmony with nature.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
Our world needs you like never before. We are the first generation to know we are destroying the world and we could be the last that can do anything about it. We are looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Garden Court North Chambers is a highly successful barristers’ Chambers committed to the advancement of social justice through adherence to the rule of law and the promotion of fundamental rights. Members of Chambers specialise in inquests & public inquiries, immigration & asylum, Court of Protection, family, housing, protest rights and public law.
We are seeking a dynamic new staff member to manage the communications and promotional activities of Chambers, through our website and social media platforms, but also by incorporating training and promotional events, and by developing media engagement.
The successful applicant will line-managed by and work closely with the Head of Practice Management (HoPM). It is essential though that they are self-motivated and can work independently.
Key tasks
- To establish and maintain a communications strategy and plan for Chambers, utilising the latest in digital communication methods.
- To manage the promotional activities of Chambers, its Practice Teams, and individual members, by managing and developing:
- Its website and social media,
- Webinars, podcasts and other digital training methods,
- In-person training and promotional events.
- To assist the HoPM by promoting Chambers to professional clients.
- To manage the promotion of Chambers via the media.
- To manage and promote engagement with legal associations, charities and NGOs to further the ethos and business of Chambers.
- To promote Chambers and its members to relevant legal directories.
- To assist with the development and promotion of campaigns organised or joined by Chambers.
- To undertake internal communication work building a culture of engagement across Chambers.
The above tasks will include:
- Identifying newsworthy cases and issues upon which Chambers may wish to engage, including through liaising closely with members of Chambers and the Practice Management Team (PMgT) to identify notable cases and issues upon which we may wish to engage.
- Working under the direction of the HoPM to assist in the practice development of individual members.
- Engaging barrister members and pupils to produce high quality training and promotional material for the website and social media, including content production such as webinars, podcasts and vlogs.
- Ensuring the website is:
- Accessible, attractive, interesting and as useful as possible to our professional and lay clients,
- Optimised to achieve top search engine ranking,
- Up to date, with members’ pages regularly reviewed, and news items frequently added,
- A source of training materials and information relating to our work and ethos, including webinars, vlogs, blogs and ‘how to’ guides.
- Ensuring a variety of social media platforms are utilised to optimise the footprint of Chambers, and to promote news about Chambers’ cases and other activities as quickly, professionally and as widely as possible.
- Identifying potential new clients to the PMgT and assisting them in the promotion of Chambers.
- Maintaining and developing professional client contact lists, mailing lists and databases, in conjunction with the Practice Teams and PMgT.
- Coordinating, advertising and managing training and promotional events in conjunction with Practice Teams and the PMgT. This to include maximising outcomes from events.
- Liaising with outside bodies, including legal associations, charities and NGOs to promote the engagement of members of Chambers and the standing of Chambers as a whole.
- Managing the use of Chambers seminar facilities for ethos-compatible third-party events.
- In conjunction with the HoPM and individual members, coordinating and drafting submissions to legal directories.
- Developing and maintaining effective relationships with journalists, media outlets and prominent actors in the human rights field to optimise the exposure of members and Chambers as a whole.
- Maintaining and developing promotional material for Chambers to reflect and promote its ethos.
- Assisting with the production of Chambers promotional material, including sophisticated marketing materials by utilising the latest advertising platforms optimised for social media.
- Monitoring, evaluating and reporting on key communications activities, to help refine and improve the strategy.
- Working to a budget set by the Chambers’ AGM and reporting to the Staffing / Planning Committee and Chambers’ Meetings as requested.
Person Specification
The individual will have:
- A clear understanding and commitment to the ethos of Chambers.
- Experience of developing and maintaining an organisational communications strategy.
- A strong technical understanding of website and social media platform management and content production.
- Experience of the use of a range of digital communications for promotion and development.
- The ability to draft clear, engaging copy and undertake editing, under pressure.
- Strong interpersonal skills.
- The ability to work both in a team and on own initiative.
- The ability to think creatively and demonstrate a very high level of attention to detail.
- Strong administrative and organisational skills, with the ability to prioritise.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Bristol Charities is entering a season of rapid development and growth. We are expanding our impact across Bristol through the implementation of a Hub delivery model, which will allow us to tailor our services and support within priority location and communities across the city.
As part of growth, we are recruiting for a range of new roles and are seeking highly motivated individuals to join our team. If you care about Bristol and are passionate for positive change, then please come and join us on our journey.
DEVELOPMENT MANAGER
Contract: Permanent
Hours: Full-Time or Part-time (21-35 hours per week). If part-time agreed then additional hours may sometime be required and can be taken as Time Off In Lieu.
The charity’s Development Manager will slot into the newly-formed Development Directorate, working with the Director of Development to deliver transformational programmes, projects and initiatives across the charity.
The postholder will have the opportunity to drive development across commercial, volunteering and grant-making activities, among others, and will manage a team including the Grants Officer and Volunteer Coordinator.
We offer the following benefits:
- Competitive salary with index-linked pay awards
- 5% employer pension contribution (matched)
- 4x Life Assurance
- 26 days annual leave, rising with length of service (plus Bank Holidays)
- Health Cash Plan
- Employee Assistance Programme
- BenefitHub discounts and perks platform
- Staff Wellbeing Group
- On-site café
- Free on-site parking
Deadline for applications: Sunday 2nd June 2024
Interview dates: TBC
The client requests no contact from agencies or media sales.