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Senior Administrator / Personal Assistant
We're looking for a kind, compassionate and resilient Senior Administrator to join our Central Service team located at our head office in Islington.
£26,936.00- £35,000.00 per annum, working 35 hours per week.
Want to feel valued? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
To provide an exceptional standard of organisational, administrative and project support to Directors within the Commercial & Growth and Operations Directorates, enabling them to operate effectively and efficiently.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .
- Provide high-quality support to Directors, ensuring the smooth and effective day-to-day running.
- Proactively manage multiple complex diaries, correspondence and priorities, exercising sound judgement on when to support, challenge or hold the line as appropriate.
- Coordinate and provide full administrative support for Directorates and corporate meetings, including the Performance Review meetings, providing end-to-end support, including scheduling, agenda management, paper collation, accurate note-taking, and follow-up of agreed actions and outcomes, reviewing and preparation of papers.
About you:
- An experienced and confident, senior level administrator/personal assistant, with enthusiasm to deliver a high quality and effective service
- Able to immerse yourself within the business, understanding the work of the directorate and the organisational structures and personalities in place.
- Able to work with gravitas, courage and be calm under pressure, building credibility and respect with internal and external stakeholders.
What you'll bring:
Essential:
- Experience in a similar role.
- A qualification to degree level (or equivalent) in Business Administration would be beneficial but not essential.
Desirable:
- Experience supporting Directors or senior leaders in a complex or regulated organisation.
- Experience of supporting formal governance or performance review forums, including minute-taking and action tracking.
- Experience of working in housing, social care, health, or a similar public-facing or not-for-profit sector.
About us
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year.
As an integral member of the fundraising team, the Fundraising Administrator will support the delivery of a range of successful fundraising activity based around the centre, in order to maximise income for Maggie’s.
As Fundraising Administrator, you will welcome and support visitors within the centre in their fundraising for Maggie’s as well as in the local community and ensuring they are motivated, informed and supported.
This is a demanding role in a fast-paced environment where priorities change frequently.
There will be a requirement to work irregular hours as well as some local travel.
Please note that interviews will take place on Wednesday 20th May in Maggie's Middlesbrough.
Please see the attached job description for further details.
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
The client requests no contact from agencies or media sales.
Team: Supporter Services
Location: Haywards Heath (Hybrid working, approx. 2 days per week office based however flexibility is required)
Work pattern: 35 hours per week
Salary: Up to £33,994.86 per annum
Contract: Fixed term for 12 months
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Income Processing Team Leader
- To lead the team of Income Processing Advisors who are responsible for managing fundraising income processing, the efficient coding and allocation of fundraising income, and the accurate creation and maintenance of supporter records.
- This role will liaise with colleagues across the organisation to understand and develop governing principles of fundraising processing and administration of donations, to help deliver the best possible service to a wide range of customers, including supporters, staff and volunteers.
About the Supporter Services team:
- Supporter Services is part of the Cats Protection Marketing & Income Generation directorate, and includes the Income Processing, Supporter Care, and Gift Aid teams
- We answer queries from supporters about memberships, sponsorships, lotteries, raffles and donations. We also record and update the contact preferences of our supporters to ensure we only send communications which are wanted.
- Queries are received by telephone, email and post
- We currently have a team of 11
What we’re looking for in our Income Processing Team Leader:
- Demonstrable experience of line managing staff including setting objectives, managing performance, conduct, staff development, induction and training in line with organisational policies
- Experience of working in an income processing role, preferably within a fundraising environment
- Experience of developing, monitoring and maintaining recording systems and procedures
- IT literate – proficient with Word, Excel, Outlook and CRM databases (preferably Care or similar
- Knowledge of fundraising activities
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 5th May
Virtual interview date: Week commencing 18th May 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
- Anonymised application form
- Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the post:
As part of our Business Directorate, this role will support the Business Support Manager in ensuring that the charity's functions run efficiently, effectively and sustainably:
·To provide comprehensive and administrative support and excellent customer service for the Leadership Team and across the organisation.
·To partner with front-line teams to successfully deliver programmes and events and support campaigns, partnerships and promotions as required.
Key responsibilities:
·Providing excellent, administrative support for the Leadership Team, including diary management, arranging travel and travel arrangements as required.
·Providing day to day administrative support to core business and programme teams, as required, including:
- Supporting day-to-day communications by managing inboxes and responding to queries as appropriate (including info@ and recruitment@ inboxes)
- Coordinating face to face and virtual meetings; taking and circulating minutes and following up on actions.
- Provide additional administrative and operational support to teams as required in line with skills, knowledge and experience
·Manage staff profiles on our website, uploading new staff and removing staff profiles for leavers.
·Maintain office environment, ensuring desks are clear for colleagues to use and stationery cupboard is stocked and tidy.
·Organise staff cards – for birthdays, leavers, etc.
·Support HR with recruitment processes (e.g collating applications and arranging interviews).
·Assist the Business Support Manager with delivery of in-person internal events (Staff Days, Board Meetings) and external events (World Book Night, Summer Reading Challenge launches).
·Set up and closure of Office 365 accounts, monitoring Business User licenses and shared mailboxes.
·Organisation and administration of monthly Standing Meetings (all staff meeting).
Key contacts:
·The Leadership Team
·Business Support Manager
·Other members of the wider Business Directorate Team (HR, Finance, Systems)
·Programme Managers and their teams
·MarComms
·Other colleagues across the organisation, external stakeholders and partners
Skills/Knowledge:
·Excellent working knowledge of Microsoft Office and other applications, including Outlook, Word, PowerPoint, Excel, Teams and Zoom
·Strong organisational skills and demonstrable ability to prioritise and work to deadlines in a fast-paced environment
·Strong written and verbal communication skills
·Excellent customer service skills
Experience:
·Previous experience as an administrator supporting a busy team and juggling multiple priorities
·Experience of organising meetings with the ability to produce clear and concise minutes and notes.
·Previous experience of working as a member of a team, where colleagues work in separate locations and communicate via email, Teams and Zoom
We are a UK charity with a mission to empower people of all ages to read.



The client requests no contact from agencies or media sales.
At the Nuffield Council on Bioethics (NCOB), we are on a mission to place ethics at the centre of decisions regarding biomedicine and health so that we all benefit. We are now recruiting to the new position of Operations Administrator to enable the efficient functioning of the organisation.
In this role, you will provide administrative support to the senior leadership and wider NCOB team which will include acting as the first point on contact on administrative and operational matters including financial and HR related processes. You will also be responsible for updating NCOB’s contact database in Salesforce, maintaining NCOB’s work tracker in order to contribute to smooth organisational delivery and reporting, and ensuring compliance with data protection and risk management matters. You will also provide diary management support to the Director, coordinate meetings on behalf of the Senior Leadership Team and the wider team as needed, and support the Operations Manager in the management of Board and Council meetings.
We are looking for someone with experience of working in administrative roles, with knowledge of office systems and processes. You will have excellent administrative and coordination skills, be a strong communicator and comfortable working with a range of people across multiple workstreams as well as liaising with external stakeholders. You will have excellent organisational and planning skills, be comfortable juggling different tasks and have a problem-solving mindset.
Above all you will be someone who is proactive, willing to 'muck in' when needed and be able to work in a collaborative and inclusive style.
For further information about the role, please click through to the vacancy listing on our website.
About us
The Nuffield Council on Bioethics is a leading independent policy and research centre, and the foremost bioethics body in the UK.
For over thirty years we have tackled some of the most complex and controversial bioethical issues facing society. We are funded jointly by the Nuffield Foundation, Wellcome and the Medical Research Council.
We aim to inform policy and public debate through timely consideration of the ethical questions raised by biological and medical research so that the benefits to society are realised in a way that is consistent with public values. Our work has led to shifts in public understanding and policy change on topics ranging from assisted reproduction and genome editing to managing the disagreements that arise in the care of critically ill children.
We value diversity in background, skills, perspectives and life experiences.
Further information and how to apply
For further information about the role, please click through to the vacancy listing on our website. The closing date for applications is 09:30am (BST) on Tuesday 5th May 2026.
We are committed to inclusive working practices and during the application process we commit to:
- As a Disability Confident employer, we will offer an interview to a fair and proportionate number of disabled applicants that meet the essential criteria for the job.
- making any reasonable adjustments – for example providing documents in different formats, arranging for a sign language interpreter for interviews etc
- paying for travel costs (and any childcare or care costs) for interviews where in-person attendance is required
Our benefits package includes:
- Genuine flexibility - we are open to requests for part-time hours, compressed working weeks, or job shares.
- 28 days holiday per annum and all public holidays, with the option to buy or sell up to 5 days (prorated for part time staff).
- A salary exchange pension scheme that offers employer contributions of up to 11%.
- Life assurance scheme.
- Family leave policies that provide an enhanced level of pay.
- Cycle to work scheme and loans towards season tickets.
- Regular opportunities for learning and development – including coaching, mentoring, and dedicated reading days for personal development and reflection.
- Support with your physical, mental and financial wellbeing including an employee assistance provider, a private GP service, personal health reviews with Bupa, a will and funeral planning service and a staff network of trained Mental Health First Aiders.
- A warm and welcoming workplace culture, with active peer groups and social networks to help you connect and belong.
The Nuffield Council on Bioethics is a leading independent policy and research centre, and the foremost bioethics body in the UK.
The client requests no contact from agencies or media sales.
About This Job
This is an exciting administration role in Army Cadet Headquarters responsible for receiving and handling requests for system and technical support through a helpdesk ticketing system ensuring a positive user experience.
We are looking for a training professional to bring their skills, enthusiasm, and personal credibility to respond to a broad range of service requests for support by providing information to fulfil or enable resolution.
Essential Skills
· High level of administration and IT skills
· Good general education
· Experience working with partners, both internally and externally
· Accustomed to working under pressure for a demanding team
· Demonstrable success in establishing effective working relationships across a range of organisations at all levels
· Excellent written and verbal communication skills
· Polite telephone manner
· Effective interpersonal skills
· Ability to work on own initiative
Please refer to the attached Job Description for further information.
Our charities
The Army Cadet Charitable Trust UK (ACCT UK) is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
By joining ACCT UK and CCFA, you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Aldershot office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 3rd May 2026.
Interviews will be held in person during the week commencing 11th May 2026.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
We are recruiting for an immediate part time temporary membership events team administrator for a social welfare charity . Need strong administrative experience This is a part time role 3 days a week and the role is for about 7 weeks.
Hybrid 1 day in the office which is a Wednesday 2 days from home
The Role
Provide administrative support, including processing invoices and expense claims.
Manage shared inboxes, prioritising and directing emails to the appropriate team members.
Arrange travel, accommodation, and meetings for the team.
Take meeting notes and track actions to support follow-up.
Maintain organised digital records and documentation using SharePoint.
Demonstrate strong organisational skills, attention to detail, and the ability to manage multiple tasks.
Use Microsoft Office and internal systems confidently, while working both independently and collaboratively
The Candidate
Strong Administrative /PA experience
Minute taking
Arranged Travel
Organisational skills
IT skills , MS ofifce Sharepoint
Communication skills
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Bexley Voluntary Service Council (BVSC) has been supporting the local Voluntary and Community Sector (VCS) in Bexley for over 60 years. Throughout this time, BVSC has continually evolved in response to local need, sector challenges and wider changes in public policy. Today, BVSC plays a central role in strengthening the local voluntary sector, connecting organisations, amplifying community voice and enabling organisations across Bexley to be resilient, connected, and able to provide high-quality, impactful services to residents.
Why Work for Us
• Hybrid working
Additional Birthday Day off
• Flexitime and TOIL
• Pension employer contribution 6%
• Two volunteering days (pro rata)
• 25 days annual leave plus bank holidays (pro rata)
• Access to the Blue Light Card
• Ongoing training and professional development opportunities
• A positive, inclusive team culture where your ideas are valued
• Enhanced maternity/paternity pay
• Employee Assistance Programme
This is a key coordination role at the heart of a multi‑partner programme, supporting referrals, triage, communications, data quality, and the day‑to‑day running of the service. Working closely with the Health & Wellbeing Coach Team Lead and coaches embedded across community organisations, you will help ensure residents receive the right support at the right time and that the service runs smoothly, consistently and efficiently across Bexley.
Desirable Criteria
• Knowledge of local voluntary & community sector in Bexley.
• Experience within health, wellbeing, social prescribing or community-based services.
• Experience supporting services delivered across multiple organisations.
• Previous triage experience.
• Work in a way that supports a trauma-informed approach, including communicating clearly, responding appropriately to need, and recognising the impact of individual circumstances.
If you’re highly organised, people‑focused, and motivated by making a positive difference in local communities, we’d love to hear from you.
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for an organised and friendly Training Administrator to join our small, busy Training team.
You’ll play an important role in helping our training programmes run smoothly. This is a great opportunity if you enjoy administration, like working with people, and take pride in keeping things well organised.
About the role
You’ll work closely with other Training Administrators, Course Leaders, and tutors to support the coordination and delivery of our training courses.
We’re looking for someone who is:
- Well organised
- Comfortable working with details and data
- Confident managing several tasks at once
- Happy working both independently and as part of a team
Location
Hybrid working - 2 days per week in our office in Bracknell. The rest of the week working from home (UK‑based).
What you’ll be doing
Some of the responsibilities will include:
- Providing day‑to‑day administrative support to the Training team
- Responding to training enquiries by email or phone
- Managing Training team email inboxes
- Processing course bookings and applications
- Supporting learners using Google Classroom and Coassemble
- Keeping records up to date on the CRM and other systems
- Processing payments and checking invoices
- Preparing and collating training materials
What we’re looking for
Essential
- Experience in an administrative role (training or courses is a bonus, but not required)
- Strong attention to detail and accurate record‑keeping skills
- Good organisational skills and the ability to manage multiple tasks
- Clear and friendly communication skills
- Confidence working independently and as part of a team
- Comfortable using Microsoft Outlook, Word, and Excel
Desirable (but not essential)
- Experience or understanding of dyslexia
- Familiarity with Google Classroom and/or Coassemble
We’re happy to provide support and training where needed.
Please view the job description for full details.
Equal opportunities
We want everyone we work with — as colleagues, volunteers, supporters, or people we support — to feel included and that they belong at the BDA.
We are committed to building a diverse organisation that reflects the communities we serve and to ensuring inclusion in everything we do. Applications are welcome from people of all backgrounds.
To change society by removing barriers so that everyone with dyslexia can reach their full potential in education, in employment and in life.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join the Newt Conservation Partnership on a one-year maternity cover contract. In this varied role, you will provide essential administrative support across the organisation, helping to ensure the smooth running of projects, coordination of activities, and effective day-to-day operations.
The role is ideally suited to someone who enjoys working in a small, dynamic team, is confident managing a wide range of administrative tasks, and is motivated by contributing to impactful, purpose-driven environmental work.
The successful applicant will be employed by Freshwater Habitats Trust, seconded full-time to the Newt Conservation Partnership.
Newt Conservation Partnership (NCP) is a community-benefit society whose main purpose is creating and managing high-quality habitat for great crested newts, at the same time providing new habitats for many other wetland plants and animals. We work closely with our funder, NatureSpace Partnership, and the charities Amphibian and Reptile Conservation and Freshwater Habitats Trust whose evidence-based best practice guidance we follow for the conservation of amphibians and ponds.
Freshwater Habitats Trust is a friendly, nationally well-respected conservation charity that works to protect freshwater wildlife through practical, evidence-based and effective nature conservation projects. This job is an exciting opportunity to join a dedicated team of botanists, invertebrate biologists, herpetologists and freshwater conservation experts who are making a difference.
No CVs or agencies please.
Interviews: Tuesday 26th May 2026 (at our Oxford office)
Freshwater is our passion. Together, we can make a difference for wildlife.



The client requests no contact from agencies or media sales.
Job Title: Interim HR & Recruitment Administrator
Salary: £27,959 per annum (inclusive of Outer London Weighting) – Band C, Level 3
Location: Gilwell Park, Chingford, London (hybrid working)
Contract Type: Fixed term until 31 Aug 2026
Working Hours: 35 hours per week
About the Role & Team
Join our inclusive and collaborative People team as an Interim HR & Recruitment Administrator. You’ll play a key role in supporting end-to-end recruitment and onboarding processes, helping us deliver a positive and efficient experience for candidates and new starters.
We pride ourselves on open communication, flexibility, and creating a welcoming environment where everyone can thrive. If you’re passionate about improving recruitment practices and supporting diversity and inclusion, we’d love to hear from you.
Key Responsibilities
As a Interim HR & Recruitment & Administrator, you will:
- Ensure all candidate eligibility checks and employee records meet legal and organisational standards, including DBS checks and renewals
- Proactively request, track, and review references, escalating any concerns where appropriate
- Manage new starter processes, including onboarding, inductions, and coordinating access to systems, training, and benefits
- Act as the first point of contact for recruitment queries, providing guidance and escalating more complex issues
- Support recruitment planning, maintain calendars and reporting data, and identify opportunities to improve processes and efficiency
About You
We’re looking for someone who is:
- Customer-focused & a strong communicator – able to provide excellent service with empathy and clarity
- Tech-savvy & organised – confident using systems such as Word and Excel, with experience managing digital records
- Detail-oriented – with strong organisational and prioritisation skills
- Experienced in HR or recruitment – with knowledge of onboarding processes and GDPR/confidentiality requirements
- Adaptable & collaborative – flexible, proactive, and a supportive team player
What we offer as our Interim HR & Recruitment & Administrator:
- We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
- A supportive, inclusive, and collaborative team environment
- Flexible working options to suit you, your role, and your team
- A double-matched pension scheme, up to 10% employer contribution
- A family-friendly approach, with generous family leave policies
For a full list of our benefits, click .
Closing date for applications: 11:59 pm Wednesday 29th April 2026
Interviews will be held in person at Gilwell Park on Tuesday, 12th May 2026.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Do you want to help improve health & care for people in Hertfordshire? Are you passionate about making a difference by ensuring people’s voices are heard? Would you like to work with a motivated and dynamic team, who embody our values of equality and compassion? If so, we might have an opportunity for you.
We have an exciting new position in the team, who will play a crucial role in enabling the day-to-day running of the organisation. You will provide support across the team relating to both administrative and project-related tasks, as well as within our distinguished signposting & information service, helping us make a difference to the people of Hertfordshire.
The client requests no contact from agencies or media sales.
Internally at Victim Support, the job title for this role is Service Delivery Assistant
We're looking for an effective and creative Service Delivery Assistant with a passion for victims services, working to support Nest, our children and young person's service, and the Lancashire Sexual Violence Service which supports children and young people, and adult, victims of sexual violence or abuse. The role is currently temporarily based from home whilst we secure a new office location and is fixed term for a period of 6 months.
You will support the day to day operations of the service, including processing referrals or invoices. And our social media, creating and scheduling posts across Victim Support's local accounts.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role:
You will offer crucial support to our services and ensure the smooth day to day running of operations by processing referrals and managing inbox enquiries and entering information into our CRM database. You'll also manage post for victims that we're not able to contact in other ways, and where applicable health and safety of events or premises. More occasional duties include for example processing invoices for payment, or distributing audits to the right areas of business.
You will also be able to express yourself creatively, with responsibility for reaching out to professional and public audiences by managing our social media and collaborating with our service delivery teams on the content, in particular for Nest, our children and young person's team.
A driving licence and access to a vehicle is beneficial for the role.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator.
This is an exciting and stimulating opportunity for a talented self-starter to join a small, capable operations team who play a pivotal role in member engagement and retention. With a focus on delivering an excellent experience to members, you will be the first point of contact for RCR members, putting them at the heart of everything you do. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes, whilst ensuring that every interaction has a positive impact on our members. You will be efficient, responding promptly to all requests and deliver strong data integrity for membership with your exceptional attention to detail.
If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you. And if you aren’t currently in an administrative role, but think you have the right skills and experience to succeed, we’d encourage you to apply.
What you will do:
- Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
- Respond to member queries and complete key membership administration processes using our CRM throughout the membership lifecycle from recruitment to retention.
- Provide support to ensure relevant documentation on membership processes are current and user friendly.
- Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members.
- Support the Membership Events Coordinator to deliver outstanding membership engagement events.
What you need:
- Demonstrable experience of providing exceptional customer service.
- Experience of managing administration processes efficiently.
- Experience of using and maintaining a CRM database or equivalent to store and retrieve data.
- A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
- Ability to prioritise and anticipate competing demands.
- Good working knowledge of Microsoft packages.
If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
YES care about young people's mental health, sexual health and wellbeing.
As our Administrator you will provide efficient, organised, and confidential administrative support to ensure the smooth running of YES’s services and operations.
This role will support service delivery with record keeping, data entry, reporting preparation, supporting counselling records on the database, web and social media update assistance and enquiries from young people and referrers.
If you are an organised and efficient administrator who would thrive in a varied role, we want to hear from you.
YES believes that all young people should have access to the mental health support they need, whenever they need it.
The client requests no contact from agencies or media sales.


