Team administrator jobs

Endometriosis UK is the leading UK charity supporting those living with endometriosis. Formed in 1981, we offer information and support to allthose affected by endometriosis, for example through our website, webinars and information leaflets, and via our local support groups, Helpline, webchat and online forum. As well as directly supporting those with endometriosis, we work to raise awareness of endometriosis amongst healthcare practitioners, the public and the media; lobby for improved treatment and management; and support research. We have a big job to do and ambitious plans.

This is a new role that will play a vital support role within our Fundraising Team, helping to ensure the smooth and efficient running of fundraising activities. Working closely with the Public Fundraising Manager, as well as supporting the work of our Head of Development, Trusts and Grants Manager, and Endometriosis Friendly Employer Manager, this will be a busy and varied role.

The Fundraising Administrator will manage inboxes, fulfil merchandise orders, maintain accurate records, and provide high-quality administrative support across a variety of income streams including Community Fundraising, Events, Individual Giving, Corporate Partnerships, and more. Part of the role will also include supporting our fundraisers and Endometriosis Friendly Employers during in person events and awareness stalls, representing the charity and helping to build positive and lasting relationships with our stakeholders.

This role offers training opportunities for your professional development, and the chance to be part of a passionate team working towards a better future for all those with diagnosed and suspected endometriosis. 

We are looking for a highly enthusiastic, motivated, and organised individual who is passionate about driving change for those with endometriosis. Whether you’re an experienced administrator orlooking to step into the charity sector, you will bring a positive attitude, commitment to high-quality work, and a willingness to learn.

You will be comfortable speaking with various stakeholders via email, phone, and in person, and ensure we have a strong and engaging presence at events. You thrive in a collaborative environment, but you’re also confidentin managing your own workload and prioritising tasks in a busy setting where no two days are the same.

Closing date for applications: 9am Monday 16th March -This vacancy may close earlier than the advertised deadline if a high volume of suitable applications is received. Early application is strongly encouraged.

Interview date: Wednesday 25th and Thursday 26th March at our office in London Bridge.

Volunteering Administrator FTC

The Volunteer Management team is responsible for embedding an organisational approach to volunteer engagement which enables volunteers to feel inspired, valued, supported, and connected to the charity, where they are a vital part of our community.

The Volunteering Administrator plays a significant part in contributing to the success of the team to deliver key parts of the volunteer journey (recruiting, induction, training, supporting, and retaining volunteers). The role is key to volunteer experience, maintaining good practice, developing a culture of positive engagement and raising the profile of volunteering internally and externally.

The role will be known internally as Volunteer Executive.

This is a 24-month FTC.

Key Responsibilities:

Administration, customer service and delivery

· Act as the first port of contact for internal and external enquiries, coordinating the shared volunteer email inbox.

· Acting as a key point of contact for the import, maintenance and integrity of volunteering data.

· Publish volunteer recruitment adverts on relevant external platforms.

· Coordinate the administration of volunteer recruitment and selection processes (including paperwork, referencing, ID badges etc) to ensure a fair and consistent approach is followed.

· Share key information, briefings, and timely reminders with volunteers ahead of their scheduled involvement.

· Send thank you messages to volunteers after they have contributed.

· Update Salesforce after volunteer activities to ensure accurate tracking of participation and engagement.

· Process volunteer expense claims in line with organisational procedures.

Collaboration and communication

· Collaborate with colleagues to ensure volunteer applications are responded to within agreed timescales.

· Work with colleagues to ensure accuracy, validity and reliability of volunteer data. Ensuring that it reflects volunteer contribution and delivers reliable insights.

· Take a proactive approach to understand external events and initiatives taking place across the charity, providing support on the requirements for successful volunteer involvement.

· Contribute to the production and distribution of resources for volunteer-involving events, including, but not limited to recruitment, onboarding, and training materials.

· Support the upkeep of volunteering information on internal communication channels, ensuring all relevant policies, reference materials and documents are made available and kept up to date.

· Post updates in our Facebook group, and other volunteer engagement forums, to help build our volunteer community and promote good practice.

· Gather volunteer case studies and testimonials and share them internally to support organisational learning and storytelling.

· Liaise with volunteers when they end their involvement, ensuring they feel supported and appreciated.

· Monitor feedback survey responses and escalate significant insights or concerns to relevant colleagues to support continuous improvement.

· Promote a positive culture that values and embeds the work of volunteers both internally and externally.

Knowledge, skills and experience needed:

· Knowledge of IT packages such as MS Outlook, Word, Excel and PowerPoint.

· Experience of working in a customer-service or people-facing environment.

· Experience of processing and/or handling personal (sensitive) data.

· Experience of working with databases.

· Some understanding of the principles and good practice of successful volunteer involvement including recruitment, selection, induction, training, support, recognition, and retention.

· A professional and hardworking team player.

· Excellent I.T. skills.

· Developed organisational skills with a strong attention to detail.

· Excellent communication skills, including presentation skills.

· A conscientious approach to work and good time management skills.

· Ability to build and maintain effective relationships with volunteers and colleagues.

· Ability to work under pressure, manage conflicting priorities and changing deadlines.

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £24,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 22nd March 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

This is an exciting opportunity to gain HR exposure in an international organisation to begin or further your HR career. Your role will be busy and varied – including dealing with routine HR queries, providing a full administration service across the employee life cycle, maintaining our HR information system and supporting the development of the people pages of our internal online platform.

You will have excellent administration skills and experience (including use of Microsoft Office), ideally in an HR setting. You will be highly organised, methodical in your approach to work and have meticulous attention to detail. A willingness to learn new systems and acquire new knowledge and skills is essential, as is the ability to maintain a high degree of confidentiality.

Your excellent interpersonal and communication skills will enable you to build positive, productive work relationships with colleagues and ensure that our People Department remains a trusted and approachable service for managers and employees.

You will be joining a really supportive and friendly People Team, committed to working collaboratively to provide a high-quality and responsive people service to the organisation.

You will enjoy working in a fast-paced environment, where the ability to respond swiftly to changing organisational and team needs is paramount. In return, the role offers the opportunity to work within an international, impactful and ground-breaking organisation, at the forefront of global conservation. In addition, Fauna & Flora offers a generous pension contribution, attractive annual leave allowance and life insurance.

Our offices are located in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.

Please visit our website and download the job application pack for further details on how to apply.

The closing date for applications is Sunday 22 March 2026. Interviews are likely to take place during the week commencing 30 March 2026.

This role is not eligible for sponsorship for a Skilled Worker Visa.

Are you passionate about delivering exceptional events and creating memorable experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, The Royal College of Radiologists (RCR) wants you on our team as our new Events Administrator! 

We are at an ambitious and exciting stage, redesigning and expanding our portfolio of learning products and delivering a growing programme of in-person, online and hybrid events including major conferences like our Global AI Conference. 

As our Events Administrator, you’ll play a key role in ensuring the smooth delivery of meetings and conferences that make a real difference to clinical care. Working closely with our Conference Organiser and the wider Learning Team, as well as colleagues in marketing, sponsorship and external stakeholders, you’ll help us deliver events that inspire, educate and connect healthcare professionals worldwide. 

What you’ll do 

• Support the planning and delivery of high-quality events across the UK and globally. 

• Coordinate logistics, manage registrations, and ensure delegates and speakers have an exceptional experience. 

• Work with subject matter experts, sponsors and partners to bring events to life. 

• Provide outstanding customer service and troubleshoot on the day to keep everything running smoothly. 

What we’re looking for 

• Experience in event administration and logistics (in-person, online and hybrid). 

• Strong organisational skills and attention to detail. 

• Excellent communication and relationship-building abilities. 

• Confidence using Microsoft Office and online event platforms (e.g., Zoom). 

• A proactive, adaptable approach and a passion for delivering great experiences. 

Why join us: 

• Make a difference to the lives of Doctors and the specialities they work in every day! 

• Hybrid working (60% working week can be done remotely) 

• Modern working environment 

• Equipment provided to work from home 

• Generous annual leave allowance 

• Excellent pension scheme 

• Interest free season ticket loan and cycle to work scheme 

• Employee Assistance Programme 

If you think this may be the opportunity for you, please see the candidate pack attached to this advert for more information on the role and instructions on how to apply.

The deadline for applications is midnight on Sunday 15 March 2025. First stage interviews are scheduled for 24 March 2026.

Reporting to: CEO

Salary: Circa £35,000

Role Overview

This exciting opportunity places you at the centre of the charity’s day‑to‑day operations, helping to bring clarity, structure, and consistency . You’ll help create a smooth, professional environment where teams can do their best work. The role’s core purpose is to enable confident, efficient organisational operations by providing high‑quality executive support to the CEO and Senior Leadership Team, overseeing daily team and office functions, and ensuring strong information flow across the charity. This position reports directly to the CEO

Responsibilities include:

Executive & Leadership Support
• Provide proactive support to enable clear decision-making.
• Manage complex diaries and schedules with awareness of priorities
• Coordinate meetings, prepare materials, capture minutes, track actions and anticipate requirements
• Act as a trusted coordinator for the Senior Leadership Team and Board.

People, Office & Organisational Operations
• Lead people processes to support a positive, consistent culture.
• Oversee onboarding to ensure new starters feel welcomed and prepared.
• Maintain a professional, welcoming office environment.
• Define and continuously improve core operational processes.

Information Flow & Systems Ownership
• Manage the organisation’s Customer Relationship Management system (Donorfy), ensuring accurate and consistent use.
• Track actions and key information to support timely collaboration.
• Produce reports and summaries to support planning and decisions.
• Take a lead role in sharing  general organisational information on a regular basis toto maintain alignment.

Qualifications required

• Strong background in executive support, office management, or operations.
• Excellent diary and meeting management in fast‑paced, hybrid environments.
• Demonstrated efficiency — able to juggle multiple moving parts and deadlines
• Willingness to take ownership and be responsible for set tasks, activities
• End‑to‑end meeting coordination, including papers, minutes, and action tracking.
• Confident in engaging and supporting teams.
• Managing office processes, including onboarding.
• Skilled in Customer Relationship Management or similar systems, ensuring accurate organisational data.
• Able to produce clear, concise reports that support decision‑making.
• High proficiency with core office software and digital tools.
• Able to think ahead, spot issues and anticipate what’s needed.
• Experience working in busy, small, personable organisations with multiple stakeholders (e.g., trustees, office management companies).

Additional information

• 25 days annual leave (plus one additional day per year of service, up to five years). 
• Discretionary leave between Christmas and New Year. 
• Two employee volunteer days per year. 
• 5% employer pension contribution. 
• Interest-free season ticket loan. 

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

Sitting within our people and organisational development team and reporting into the senior learning & organisational development manager, you’ll support us with a wide range of administrative duties across the learning & development; people; equity, diversity and inclusion (EDI) and internal communications & engagement functions.

As the first point of contact for all learning management system (LMS) user and administrative queries you’ll maintain and housekeep our LMS as well as help coordinate and administer internal and external training programmes, workshops and learning events. You’ll also provide administrative support across our core people activities, including invoicing, onboarding, offboarding, and the employee lifecycle processes.

You’ll use our HR management systems to develop and maintain regular people management reports and liaise with the people and EDI teams to ensure employee and training records are updated.

About you

You’ll have experience of working with information systems ideally within a HR function and be able to use an administrative system or database. You’ll have the ability to work as part of a small hybrid team and possess strong organisational skills and excellent written and verbal communications skills allowing you to always work together when in the office or when working from home. You’ll understand the importance of working accurately and with attention to detail within a confidential framework and can plan and organise your own workload.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home with a minimum 2 days in the office which will be Tuesday and Wednesday.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date Monday, 9 March 2026 9 am

Interview date week commencing 16 March 2026

We reserve the right to close this advert early subject to volume of applicants.  Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

The Salesforce Data Administrator is responsible for the day-to-day administration and effective use of SPEAR’s Salesforce-based client platform, In-Form, ensuring that data is accurate, secure, and used consistently across the organisation.

The role plays a critical part in supporting SPEAR’s homelessness services by maintaining high-quality client and service data, enabling reliable reporting, performance monitoring, and evidence-based decision-making. Working closely with frontline teams, Directors of Operations, and senior leaders, the postholder ensures that data systems and reporting meet GDPR, contractual, and statutory requirements, and support accountability to funders and commissioners.

Through effective system administration, user support, and data governance, the role helps ensure that SPEAR can demonstrate impact, monitor service delivery, and continuously improve outcomes for people experiencing homelessness.

About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.

The Role
We are seeking a proactive and organised individual to join our team as Administration Manager. As Manager of a small team of administration assistants, you will play a crucial role in coordinating administrative support across our Perth and Aberdeen offices, ensuring the smooth running of the organisation by providing support across several of the charity’s functions including fundraising, finance, marketing and operations.

The ideal candidate will have proven experience in a similar office or administration management role, ideally within the charity sector. They will be proactive in building positive relationships across the charity and will be confident managing projects, budgets and external suppliers. They will have experience of using CRM systems in a fundraising context, be solutions-focused and have a strong commitment to our mission.

This role will be based from our headquarters at Perth Airport, and occasional travel to our Aberdeen base will be required. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.

About You

Essential

• Proven experience in administrative management or office management roles.

• Knowledge of how CRM systems operate.

• Strong understanding of data protection (GDPR), confidentiality and safeguarding requirements.

• Experience managing administrative systems, processes, and office infrastructure.

• Demonstrated ability to manage budgets, financial processes, and procurement.

• Experience supervising or line managing staff or volunteers.

• Familiarity with CRM databases, HR systems, and basic IT troubleshooting.

• Experience of working with external IT suppliers and managing contracts of this type.

• Excellent organisational and time management skills.

• Strong written and verbal communication.

• Ability to prioritise competing demands and meet deadlines.

• High level of accuracy and attention to detail.

• Confident user of Microsoft 365 (Teams, SharePoint, Outlook, Excel, Word).

• Strong problem-solving skills and initiative.

• Ability to manage sensitive information with discretion.

• Effective decision making and ability to work independently.

• Adaptable.

Desirable

• Experience working in a charity, nonprofit, or values driven organisation.

• Experience of providing administrative support to a team of active and busy fundraisers.

• Knowledge of the requirements to deliver PCI compliance.

• Health & Safety knowledge, including risk assessments or trained Fire/First Aid certification.

• Experience developing or improving administrative systems.

• Experience managing suppliers and contracts.

• Experience of Donorflex.

• Project management experience or relevant certification.

• Advanced Excel or database skills.

• Ability to deliver training to staff or volunteers on processes or systems.

• Hard working and goal orientated.

Our Benefits

• Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)  
• Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
• Death in Service benefit: 3 times annual salary
• Optional Private Medical Insurance plan and Cashplan
• Employee Assistance Programme
• Enhanced Maternity/Adoption/Paternity Pay
• Access to Blue Light Card
• Learning and Development Opportunities
• Hybrid Working (minimum 2 days per week in the office)

Selection Process
Interviews will take place at our base at Perth Airport in Scone during the week commencing the 30th March 2026. 

How to apply
Please refer to the full job pack on our website.

Application deadline is 5pm on Monday 16th March 2026. 

The Team Leader – Support at Home is responsible for the operational leadership, performance management, and development of two distinct but connected services:

• Home Help Service, a person-centred, income-generating support service focused on enabling independence and reducing isolation.
• Handyperson Service, a practical support service delivered under local authority contract arrangements, requiring structured performance monitoring, compliance reporting, and contract accountability.

The postholder will ensure both services operate efficiently, meet financial and contractual targets, deliver high-quality outcomes for customers, and align with Age UK Wigan Borough values.

The role requires balancing commercial performance, compliance requirements, workforce management, and service quality across two departments with different operational challenges and opportunities.

Wycliffe Supporter Care exists to connect with supporters in a relational and prayerful way, through: kind and professional communication, accurate and timely stewardship of their giving, and valuing them by thanking and celebrating the impact of their partnership. 

As an Administrator within the Supporter Care team you will care for our supporters, who so faithfully partner with Wycliffe through their prayers and generous giving. You will attentively handle mail, process donations and keep information up to date with accuracy and thoughtfulness.

• Salary: £27,500 + benefits
• Location: Primarily at our office in Oxford with the opportunity to work from home one day per week.
• Terms of appointment: Full-time (37.5 hours per week). Permanent
• Closing date: Wednesday 18 March at 9am
• Interview date: Interviews will be held in Oxford on Tuesday 24 March

Key responsibilities:

• Process incoming and outgoing mail;
• Process donations and thank donors;
• Deliver warm, personable and professional communication;
• Deliver excellent customer service.

*More detail can be found in the job pack.

Benefits include:

• 33 days’ annual leave, including bank holidays
• Employer pension contributions up to 7.5%
• Fully employer-funded life assurance
• 24/7 employee assistance programme for emotional and practical support
• Family-friendly employer
• Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)
• Hot-desking facility at Oxford office
• Fully paid-for professional development opportunities.

​It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement.

To apply, visit our careers site and complete the short online application, attaching your CV and a covering letter (no more than two pages) summarising why you’re applying, how you meet the person specification, and telling us about your personal Christian journey and church involvement.

The Executive Assistant will play a key role in supporting and enabling the Chief of Staff to lead strategically by managing their diary, information flow, communications, and oversight of all aspects of Bishopthorpe Palace. They will be expected to take a hands- on approach in supporting the Chief of Staff in their operational responsibilities and wider engagement, monitoring workflow, preparing briefings and other writing, and assisting in monitoring and preparing budgets and budget reports. They will manage the Accounts Manager, the Team Administrator (F/T) and the Team Administrator (P/T) and help ensure that office support functions run smoothly and efficiently. This position combines high-level executive support, senior stakeholder management and supporting aspects of key functions at Bishopthorpe Palace.

The postholder will work independently and in collaboration with the Chief of Staff, supporting their delivery of the operational effectiveness and strategic priorities of the Archbishop's Office. This role is central to maintaining the rhythm and focus of the Archbishop's ministry and ensuring its alignment with the Gospel values of humility, service, and sacrifice.

It is important that the postholder demonstrates a diverse skills set, encompassing strong organisational and time management abilities, excellent research, interpersonal and communication and listening skills, and being proficient in using IT and office software. The person must be able to work within a wide-ranging team, be committed, have discretion, be proactive and be able to adaptability and take initiative.

Are you an organised, detail focused professional who enjoys variety and making a real impact? 

The Royal College of Radiologists is looking for an Exams Quality and Projects Administrator to support the smooth running of our Clinical Radiology and Clinical Oncology exams. In this role, you’ll work across our Exams Content and Projects teams supporting project activity, ensuring exam materials meet high standards, and coordinating key processes such as appeals and misconduct cases. You’ll play a vital part in upholding the quality of exams that shape the next generation of doctors.

Join a dedicated exams team that thrives in a fast paced, high stakes environment and be part of an organisation that champions continuous learning and professional growth.

What you’ll do

• Coordinate project meetings, examiner training and related events.
• Test exam processes and content to ensure accuracy and minimise risk.
• Support the creation and updating of SOPs arising from project work.
• Collate and check exam content against required formats and standards.
• Support standard setting activities, including compiling exam data and documentation.
• Manage evidence, scheduling and administration for exam appeals and misconduct cases.
• Minute appeal and misconduct panel meetings.

What you’ll need

• Experience in administration, coordination or project support—ideally in exams, assessment or education.
• Confidence using databases and bespoke systems for content or case management.
• Strong communication skills and the ability to handle sensitive information with discretion.
• Excellent organisational skills and the ability to juggle varied priorities.

Why join us

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme
•  

Job Title: Clinical Administrator

Salary: c.£25,000 per annum

Hours: Full time, 37.5 hours per week, Monday to Friday, 9:30am to 5:30pm. This post is open to job sharing.

Contract Type: Permanent

Location: Birmingham

Reports to: Centre Manager

THE CHARITY

Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle.

James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.   

James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected.  We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 4,300 men who might otherwise have been unable to access the support they desperately need.

In early 2026 we will be opening our fourth centre in Birmingham. Our new centre in Birmingham will be there to support suicidal men living in the West Midlands.

THE OPPORTUNITY

We are looking to recruit a Clinical Administrator to support the administration and operations processes at our new James’ Place centre in Birmingham, due to open in Spring 2026. You will be the first point of contact for men who are experiencing a suicidal crisis and their supporters and will take a key role in in facilitating a warm and welcoming introduction to the centre. You will be expected to set and maintain the tone of the experience at James’ Place and provide efficient and effective administrative support to the centre team. Under the guidance of the Centre Manager, you will process referrals, conduct accurate record keeping and help to ensure the centre runs safely and smoothly.

KEY RESPONSIBILITIES

Clinical Administration

· Covering daily administrative tasks and duties at James’ Place Birmingham including:

· Being the first point of contact for referrers and men in distress, greeting visitors, answering the phone, booking appointments, and responding to email enquiries.

· Dealing with enquiries over email and telephone, scheduling/amending appointments and taking messages as required.

· Speaking to men in distress who have contacted the centre and, where appropriate, taking self-referrals over the phone.

· Processing referrals and maintaining accurate records at all times in line with our administrative procedures.

· Supporting users of the service to access information about other agencies.

· Maintaining an effective appointment system ensuring all the resources at James’ Place are used efficiently.

· Recording and collating data to support the effective evaluation and monitoring of James’ Place.

· Providing admin support to the wider team as required e.g. recording and sharing meeting minutes.

Operations

· Maintaining a safe and tidy environment in all areas of the centre and monitoring/replenishing stocks.

· Supporting the Centre Manager to conduct routine Health & Safety checks and assessments.

· Completing electronic filing, shredding, and general office admin.

· Providing occasional administrative support to the Centre Manager, Head of Centre, and the Senior Management Team. 

· Following Health and Safety procedures around safety alarms, security, heating, lighting, electrical equipment, and lone working.

· Managing refuse and recycling collections, ensuring it is collected by the contractors each week.

Values

· Welcoming men and their supporters into the centre, maintaining a calm and caring approach with all those who are seeking support from our services.

· Treating every person who contacts us with respect and offering them support in line with our values, policies, and procedures.

· Demonstrate commitment to the James’ Place values of Focus, Bravery, Respect, Compassion, Professionalism, Collaboration and Hope through all aspects of work.

PERSON SPECIFICATION

This role requires someone with both excellent people and organisational skills and the ability to communicate compassionately, both verbally and in writing, with a range of stakeholders. Your administration skills will be vital, and you will be able to work with a broad range of IT, including shared Outlook inboxes and calendars. You will feel comfortable using the full Office 365 suite and have the necessary organisation skills to maintain the highest standards of record keeping.  You will support the wider teams to deliver our effective intervention, therefore an ability to work collaboratively is essential. You will be able to work proactively and have a high level of attention to detail.

Essential

Knowledge, Skills and Experience

· Strong communication skills, both written and verbal

· Excellent interpersonal skills with the ability to remain calm and caring in challenging situations

· Ability to manage time effectively, prioritise workload and meet deadlines

· Ability to maintain accurate records and follow set procedures

· Strong IT skills with the ability to learn new systems quickly and efficiently

· Knowledge of relevant Data Protection Regulation

· Knowledge and understanding of safeguarding procedures

· Ability to work in a therapeutic environment

· A high level of attention to detail

· Ability to maintain your own personal safety and the safety of colleagues and visitors to the centre

Values

· Ability to engage with James’ Place values

· Ability to promote people’s equality, diversity and rights

· Ability to work collaboratively and demonstrate commitment to co-production

· Ability to be transparent, honest and show discretion when needed

· Commitment to suicide prevention and working with men in a suicidal crisis

Desirable

· Experience of working in a therapeutic environment or health-based setting

· Knowledge of relevant Health and Safety procedures

WE OFFER

· A 7% employer contributory pension scheme

· Family friendly policies

· Death in service insurance scheme

· 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period

HOW TO APPLY

To apply, please see instructions on the attached document.

Closing date: 9am on Wednesday 11th March 2026

Interview date:

First round interviews aim to be held w/c 16th March via MS Teams

Second round interviews aim to be held w/c 25th March in person

Our aim is to a team who are representative of the communities of men who will access treatment at James' Place Birmingham. We particularly encourage applications from underrepresented groups and those who have experience delivering therapy within culturally diverse communities, particularly in widely spoken languages within those communities.

James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.

If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.

Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.

Administration Officer - 14 hours per week – remote working.
Salary Scale £23,000 - £27,000 (pro rata)

A wonderful opportunity has arisen to join our small, passionate team. We are looking for a self-motivated individual who can commit to the Charitable Objectives of this Christian Charity. We are looking for a self‑motivated individual who is committed to the charitable objectives and Christian ethos of ICC.  This role has direct responsibility for day-to-day administration of the ICC UK remote office, including general donor and office support, as well as managing and maintaining the ICC UK Storage Facility.

A desirable part of the role includes supporting financial administration and reporting tasks. Knowledge of financial systems like Xero or Sage,  Direct  Debit management and Gift  Aid.

This is an exciting part-time role with a Charity caring for children and families with disabilities in China. International China Concern (ICC) has been established for over 30 years and the UK National Office is looking forward to our next phase of growth.

A Genuine Occupational Requirement (GOR) exists for the post-holder to be a practising Christian in accordance with the Equality Act 2010.

Main Responsibilities:

Office & Administrative Operations

• Manage day‑to‑day office operations to ensure a welcoming, efficient, and well‑organised working environment.

• Oversee office supplies, equipment, stationery orders, and relationships with vendors.

• Maintain digital and physical filing systems, ensuring documents are stored securely and are easy to locate.

• Support onboarding and practical arrangements for new staff, volunteers, and interns.

• Point of contact and responsible for maintaining the ICC UK Storage Facility. (Currently situated in Newcastle upon Tyne)

Executive & Team Support

• Provide administrative support to the Executive Director and wider leadership team, including diary coordination, travel booking, meeting preparation, and expense processing.

• Assist in preparing board papers, agendas, minutes, and follow‑up actions for ICC UK Board and sub‑committee meetings.

• Support internal communication by ensuring timely circulation of updates, documents, and scheduled reminders.

Finance & Compliance Support

• Assist with routine finance administration, including invoice processing, receipts collation, card reconciliation, and liaising with the ICC UK finance team as needed.

• Maintain accurate records for compliance, audits, safeguarding training, and policy renewals.

• Support contract and lease administration (e.g., office lease, supplier agreements, insurance renewals).

Event & Travel Coordination

• Coordinate logistics for UK events, training days, team gatherings, and visits from international colleagues.

• Manage bookings, venue arrangements, hospitality, travel itineraries, and attendee communications.

• Support international travel preparation, including documentation, itinerary organisation, and expense tracking.

Communications & Public-Facing Support

• Serve as a friendly first point of contact for enquiries via email, phone, and the ICC UK office address.

• Assist with maintaining contact databases and ensuring GDPR‑compliant data handling.

Systems & Organisation

• Maintain shared calendars, organisational systems, and internal workflows to ensure alignment across the team.

• Help ensure consistency of templates, branding, and standard documents across ICC UK.

General Duties

• Uphold ICC’s mission, values, and commitment to hospitality, clarity, and servant‑hearted support.

• Undertake other reasonable administrative tasks as required to support the smooth running of ICC UK and its partnership with ICC International.
   

Deadline for applications: 16th March 2026

Reg Charity No 1164736

ICC acknowledges our duty of care to safeguard, protect and promote the welfare of children. As such we are committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice requirements. Training will be provided where needed to ensure ICC’s policies and procedures on Safeguarding are adhered to.

The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment.

The offer of a permanent contract of employment will be subject to references and a 6 month probation period.