Team Administrator Jobs

Programme Administrator with SharePoint Experience
£27,251 pa pro rata plus excellent benefits
London
Part-time, Fixed-term contract until December 2025
Ref: TG4158

Are you able to support a busy Programme Team?

We are looking for a part-time Programme Administrator to assist in the delivery of an Information Management Change Programme that involves the management and migration of Tate Records from on site to SharePoint Online. You will be supporting both the Programme and Records Managers in the day-to-day administration tasks involved in the delivery of this programme.

The ability to communicate well across the organisation will be critical to success together with excellent organisational skills and strong attention to detail. We are also looking for someone who will be able to apply the principles of diversity and inclusion in building and maintaining relationships with colleagues.

This position is offered on a fixed-term contract until December 2025.

Tate offers a range of benefits, including 25 days annual leave entitlement, rising to 27 days pro rata after 3 years of service; an extra day off for your birthday each year; a cycle to work scheme; opportunities for blended and flexible working; free access to Tate exhibitions and other museums and galleries; Life Assurance; and a ‘Defined Contribution’ pension scheme with generous employer contributions. Successful candidates who are already members of the Civil Service Pension Scheme or have recently left the scheme may be eligible to remain as members of this scheme instead.

Our jobs are like our galleries, open to all

Closing date: 14 July 2024

Are you ready to be at the heart of an organization that’s revolutionizing music education in the UK? Dalcroze UK is on an exhilarating journey of growth and transformation, and we're on the lookout for a proactive and enthusiastic Administrator to join our team! No need to worry if you’re new to some of the tasks – we provide full training to ensure you succeed!

What You'll Do:

As our new Administrator, you'll be the backbone of our operations, supporting our mission to spread the magic of Dalcroze Eurhythmics across the country. Your role will be diverse and dynamic, including:

• Event Management: Assist in organizing our inspiring courses, events, and exams, ensuring every detail is perfect.
• Financial Admin: Help us keep our financial records in top shape, supporting our financial health and transparency. Basic bookkeeping skills would be helpful, but full training will be given.
• Digital Mastery: Manage and enhance our website, making it a go-to resource for our community, and keep our followers updated through our social media platforms.
• Trustee and Member Support: Provide crucial support to our Trustees and members, helping to foster a vibrant and engaged community.

Work Environment:

• Remote Flexibility: Work from the comfort of your home while staying connected with our team via phone, email, and Zoom.
• Travel Opportunities: Attend exciting events and meetings across the UK (with travel and accommodation fully reimbursed).

Key Events:

• Intensive Training Weekend Courses: Be a vital part of our high-energy training weekends.
• Spring Course in Manchester: Join us over the Easter break to support our innovative Spring Course.
• Summer Course in Cardiff (2024): From 4th to 10th August, immerse yourself in our biggest event of the year, held in vibrant Cardiff.

 Additional Responsibilities:

• Annual Board Meeting in London: Attend our in-person board meeting each year and ensure accurate minute-taking.

Why This Role Is Special:

This isn't just a job; it’s a chance to be part of an exciting period of growth. Your contributions will be essential to the smooth running of our charity and the nurturing of a positive, engaged Dalcroze community. If you're looking for a role where you can make a real impact and be part of something truly special, this is it!

Ready to join our journey? Apply now and let’s make a difference together!

To apply, send your CV and a cover letter explaining how you fit the role by 23rd June 2024.

Interviews will be held w/c 8th July over Zoom.

Supporting Victims of Sexual Violence has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire and Derby City who has experienced sexual abuse, assault or violence, including their friends and family members. We support people irrespective of age, gender or when the abuse occurred. 

We're looking for a highly motivated and dedicated Administrator to join our friendly, professional and passionate team to provide high quality administrative duties to the SV2 team, across all services and ensure the proper flow of office procedures.

The successful candidate will maintain a positive and friendly company image by acting as the first line of contact to visitors, clients, and stakeholders in person, online, and via telephone. You will be responsible for answering the phoneline, taking referrals and signposting, ensuring appropriate notes are made on the Organisation’s secure database.

You could be the right person for the role if you have

• A minimum of two years’ experience of undertaking administrative duties
• Experience in delivering services in a confidential environment
• Responding to queries and problem solving
• Able to communicate in a concise and professional manner with a range of staff at various levels, both internal and external to the organisation
• Ability to demonstrate a methodical, organised and flexible approach to work
• Competent multi-tasking skills
• Full driving licence and access to a reliable vehicle with business insurance

We're keen to hear from you if you are looking for a new and exciting challenge.

In exchange we offer a competitive salary, 27 days annual leave plus bank holidays and a comprehensive employee wellbeing service.

This role is subject to Enhanced DBS certification and Police Vetting due to the nature of our services. You can find out more about our recruitment of ex-offenders policy by contacting us

Closing date for completed applications is Midnight on Thursday 27th June 2024

We reserve the right to close this vacancy early if we receive sufficient applications for the role  Therefore, if you are interested, please submit your application as early as possible.

Job Type: Full time, Permanent 

Full-time hours: 37.5 per week (however would consider applications for 30 hrs per week) 

We're looking for a kind, compassionate and resilient Team Leader to join our Homelessness service in Kensington and Chelsea.

£31,534.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're part of one team? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

The post holder will be fully involved in all aspects of the day-to-day management of their designated service, including line managing the relevant front-line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

Heaney Hub implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach to supporting people out of homelessness, particularly those who have experienced complex trauma or are diagnosed with a personality disorder. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision, case work management and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisation's succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Essential:

- Educated to degree level or equivalent

Desirable:

- Other relevant professional memberships and/or specialist qualifications are desirable

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description.

At InterAct we believe that everyone should have the opportunity to fulfil their life aspirations. We work in local communities across Essex promoting inclusion, increasing participation and independence.

The main focus of our work is improving the emotional well-being and life opportunities for children and young people with Special Educational Needs and/or Disabilities (SEND) and people who experience barriers through challenging emotional and mental health or social difficulties.

We aim to deliver high-quality, fun, safe and nurturing experiences where we will support each person to achieve their goals

We are currently seeking a skilled and flexible administrator to support our work who needs to be a self-motivated and enthusiastic team worker, able to work independently with a “can do” attitude and have excellent communication skills.

InterAct is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. If you are a successful candidate you will be required to undergo an enhanced criminal records check with the Disclosure and Barring Service.

Working for InterAct is a fantastic opportunity to join a busy & lively team while making a massive difference to the lives of the children, young people and families we support!

Key Tasks and Responsibilities: 

Administration

• General office and administrative duties to ensure effective service delivery
• Providing phone and email cover for the office
• Work with the various delivery teams to ensure effective inputting and collation of information and data with regular use of Excel, Word, bespoke databases and booking systems
• Regularly contact service users by telephone and email to help identify needs and signpost appropriately
• Prepare and dispatch information packs/activity programmes
• Monitor/order office stationery and equipment
• Maintain any paper records, cloud/server-based documents, filing and archiving etc

Programme Development & Delivery

• Working with the various teams to support the planning and coordination of events and fundraising

Health & Safety

• Promote safeguarding and the welfare of young people and vulnerable adults, contributing to InterAct’s safeguarding processes and staff responsibilities
• Adhere to organisational and service-specific policies, procedures and guidelines

General

• Operate in accordance with InterAct`s core values and to the highest professional standards
• To adopt a positive and flexible attitude to all our clients, volunteers and staff - and to relate to them in ways that affirm and increase their dignity and self-respect
• Maintain organisational, client and colleague confidentiality
• Working closely with other members of staff to share best practice
• Attend regular supervisions, staff meetings and any agreed training opportunities
• Liaising with external contractors and consultants
• Undertake occasional travel as required by the duties of the post
• To promote and foster the Charity's reputation and standing within the community
• To work collaboratively, in an open, supportive and co-operative manner
• To promote equal opportunities in all areas of work
• To undertake any other duties commensurate with the post which may reasonably be required

If you would like to apply, please complete and return the InterAct application form.

About The Textile Institute

The Textile Institute is the professional body for people and organisations working in the textile, clothing, footwear, and associated industries worldwide. For more than 110 years, the Institute has been bringing together professionals from all over the world for the exchange of ideas, and a social community promoting friendship among members. It is an international organisation governed by a Council representing members globally.

The Textile Institute is run democratically by and for its members all over the world by, the Trustees of the Institute, and representatives from Sections, Special Interest Groups and internal Standing Committees.

As a registered Charity with a Royal Charter the role of the Institute is to advance the general interests of the textile industry worldwide, more particularly in relation to the acquisition and application of knowledge for the benefit of mankind.

The role ia primarily offfice based at the Institutes international headquarters (TIIHQ) in the city centre of Manchester.

The Role

The Administrator is a pivotal role within the organisation, responsible for overseeing and coordinating administrative functions to ensure smooth and efficient operations at TIIHQ. 

This position requires a highly organised individual with excellent communication skills and the ability to manage multiple tasks simultaneously. Administrating for key departments including but not limited to Governance, Professional Qualifications, Publications, Information Services and Medals and Awards.

The Administrator will work to streamline processes, optimise workflow, and implement administrative policies. This position offers an opportunity for a highly motivated individual to contribute to the success and growth of the organisation through effective administration whilst supporting the overall goals and objectives of the organisation.

Reporting directly to the CEO and working with members of the organisation from around the world, this is an exciting time and opportunity to join TIIHQ and work with a small and dynamic team with an international reach. 

There is an opportunity to work from home on an adhoc basis one day every other week. 

Key responsibilities include:

• The Administrator to the CEO is to provide efficient and effective support, managing accurately the diary, travel and internal and external meeting arrangements as well as professional and confidential business administration for the CEO.
• Responsible for keeping accurate records in relation to Council members and matters including the administration of official papers to support the effective operation of the organisation. 
• Deal with incoming correspondence and enquiries with discretion and courtesy and produce confidential letters, reports, general documentation, electronic presentations, and review documentation as required.
• Lead the administrative support to ensure the smooth running of prescribed Institute services and activities as well as front-line response.
• Serve as the primary point of contact for TIIHQ facilities, including coordinating service agreements, maintenance requests, and vendor relationships.
• Acting as Secretary to prescribed Committees the Senior Administrator will liaise with the Chairs of those committees to set meeting dates, ensure that all documentation is provided to committee members in a timely fashion, arrange and be present at meetings to provide support and take the minutes of the meeting.
• To organise and administrate internal and external working group meetings and projects as required.
• Maintain and develop filing systems, operational procedures and technological solutions for the secure retention of information.
• Process and maintain accurate records using spreadsheets, various databases and software systems, and provide statistical information and reports as necessary.
• Responsible for accurate and up to date departmental web pages, listing key meeting dates, promotional information and any information relevant to the general public.
• Responsible for collating and sending information for email marketing campaigns as well as promotional literature for prescribed departments. 
• Initiate reports and documents of a confidential nature and other matters which require a significant degree of discretion to be exercised, including those of a budgetary nature.
• Assisting in the development of departmental budgets and monitoring  income and expenditure throughout the year.
• Work on own initiative to meet competing demands and to resolve problems.
• This role detail is a guide to the work you will be required to undertake. It may be changed from time to time to meet changing circumstances.
• Work positively and creatively to support the organisation, particularly during busy workloads when flexibility in working hours may be required.

The Textile Institute pays a 5% employer contribution to the pensions scheme.

Inteviews will take place in July 2024 and successful candidates will be contacted after the closing date.

Job title: Administrator – Events team

Term: Permanent

Salary: £29,120 per annum plus generous benefits

Location: Victoria, London – hybrid (working one to three days in the office each week)

Closing date: Noon, Monday 24 June

Interviews: From July 4 2024

Part of the Development and Engagement directorate, the Events and Conferences team delivers the organisation's large conference programme, including the flagship annual conference and exhibition. The team also has responsibility for a series of influencing events - a mixture of online sessions and dinners – and supporting the commercial partner events. The postholder will work closely with the team's second administrator in providing comprehensive administrative support to a range of different events, contributing to their successful delivery, whether virtual or in-person. Up to 25% of the postholder's time will also be spent supporting other programmes within the Development and Engagement Directorate, offering experience in a wider range of types and sizes of events.

To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to HR Team via the details on our website.

NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.

Centre 33 is an ambitious and growing charity based across Cambridgeshire. We offer a range of high quality services to young people, including information and support on a “drop in” basis, mental health services, counselling, housing and financial advice, sexual health support and support for young carers

Purpose of your Job:

We are looking to recruit an efficient, friendly, enthusiastic administrator with excellent communication skills to support our Service Teams.

The role will include managing day to day administrative tasks for the service team, processing incoming referrals and responding to queries, along with data entry, booking systems, coordinating meetings, events, venues, and rota’s.

This role plays a key part in our service delivery to young people.

You will work to Centre 33’s values of being inclusive and specialist; supportive and non-judgmental; and collaborative and accountable.

You will be working primarily from our Huntingdon office but with travel to other hubs within Cambridgeshire.

This post is subject to a DBS check and references.

Centre 33 strives to be an equal opportunities employer.

We welcome discussions about flexible working arrangements

We are looking for a highly motivated individual with excellent customer service and communication skills to join St Pauls Advice Centre as a Reception Administrator.

St Pauls Advice Centre aims to reduce poverty by delivering advice and advocacy services covering a range of social welfare law issues. Need has grown as the recession has increased poverty and reduced support services, and our work is now, more than ever, vital for ensuring access to justice for all.

The role involves working on reception greeting St Pauls Advice Centre clients and other visitors, helping to identify issues and dealing with requests for information. You will be responsible for answering incoming telephone calls, distributing post and messages and liaising with other team members as needed. The role also involves supporting other members of the staff with administrative tasks.

You will have strong communication and interpersonal skills and enjoy working in a diverse and challenging environment. You will also have the desire to help and support people and a willingness to get involved with the services SPAC provides.

We are looking for someone who has: excellent communication, organisational and analytical skills; is a strong team worker; speaks Somali and can demonstrate respect for diversity.

(Speaking a community language [Somali] for the post of Reception Administrator is a Genuine Occupational Requirement (GOR) as per schedule 9 of the Equality Act 2010).

We are proud of our accreditation as a Living Wage employer and we offer flexible working and a generous benefits package: 

• Salary: £20,095.20 actual (£25,119 full time equivalent)
• Working hours: 28 hours per week
• Permanent contract
• Annual Leave: 30 days per year plus bank holidays (pro rata)
• Extra 3 days annual leave between Christmas & New Year (pro rata)
• Pension Scheme: 5% employer’s contribution
• Flexible working hours

Closing Date: Monday 24th June 2024 (5 pm)

Interview Date: Wednesday 3rd July 2024

Full job description, person specification and details of how to apply are available on the SPAC website.

No CV’s or agencies please.

Location: St John's House
Contract Type: Permanent/ Full time
Salary: £23,918 - £26,785 per annum (Band 2.2 - 3.1)
Hours: Full Time - 35 hours per week
Benefits: Generous annual leave entitlement, Competitive employer pension contribution.

An experienced administrator with a background preferably in property is sought to join the team in Bury and contribute to the work of the Property team.

The Land and Property Services Team has responsibility for property assets through maintenance and refurbishment of property, acting as landlord and tenant and ensuring all residential properties are compliant with regulations, including Health and Safety.

The Property team has responsibility for residential properties (parsonages) across the area. As the team’s administrator, the postholder is responsible for ensuring accurate records are maintained for utilities, safety and alarms as well as programmed improvement work. They also support the team’s other work through a range of administrative duties. The post holder has the direct responsibility of liaising with utility companies, local authorities and contractors for payments.

To succeed in the role, the candidate will have experience managing processes in a property environment, including managing lettings and dealing with utility companies and local authorities. The candidate will be a competent user of Excel and databases in order to organise and record inspections, communications, invoicing and relevant data in an efficient and effective way. As the first point of contact to queries by phone, email or letter, the candidate will use excellent communication skills and a ‘can do’ approach to respond to queries in a timely and appropriate manner.

To apply, please click the APPLY button. Application should be made via a laptop or desktop rather than a mobile device. Please refer to the job description and person specification for further information regarding the role.

Closing Date: 5pm, Monday 8th July 2024 Interview: Wednesday 17th July 2024 at St John’s House, BL9 0ND

The candidate may also have experience in the following: Real Estate Administrative Assistant, Property Coordinator, Leasing Coordinator, Property Operations Assistant, Real Estate Office Assistant, Property Management Support Specialist, Tenant Services Coordinator, Property Administrative Coordinator, Real Estate Support Specialist, Property Services Assistant, Leasing Administrative Assistant, Property Administration Assistant.

REF-214737

Sudbury Methodist Church is looking for an Administrator to efficiently manage its office and records, oversee premises bookings and provide excellent administrative support to the Minister and the church.

As the first point of contact to the church, the successful candidate will be a proactive and flexible self-starter who relates well to people whilst maintaining confidentiality. They will also have relevant experience of office administration with good IT and record-keeping skills.

Contract:  Permanent, full time  

Salary:  £26,301 - £30,583 plus £3,954 London Weighting Allowance per annum 

Location:  Victoria animal hospital, London SW1V 1QQ 

Closing date:  Wednesday 26 June 2024 

Interview date:  4 & 5 July 2024 

We’re recruiting a Senior Administrator to join our team at our Victoria animal hospital.  At Blue Cross, we are committed to providing exceptional veterinary care to thousands of pets every year. We are seeking a dedicated and experienced Senior Administrator to lead our administration team and ensure the seamless delivery of our services. 

More about the role 

As a Senior Administrator, you will be responsible for leading a small team of administrators, providing efficient and comprehensive administration services that support our hospital teams. Your leadership will be crucial in maintaining excellent communication, managing financial processes, and ensuring the smooth operation of our administrative functions. 

This role will include duties such as: 

• Leading and managing a team of administration and finance members across our three London hospitals, ensuring effective communication and awareness throughout the facilities. 

• Managing office administration, which encompasses overseeing all aspects of stock control and ordering, including the procurement of drugs and consumables for the entire hospital. 

• Managing financial processes such as cashing up, reconciliation, and debt management.

• Working closely with hospital teams to understand their needs, as our customers are our team members within the hospital. 

• Collaborating with stakeholders across the wider Blue Cross to align administrative functions with organisational goals. 

• Preparing and managing the team rota. 

• Booking and administering locums and agency staff. 

• Handling department and meeting room diaries. 

• Welcoming visitors to the hospital and conducting tours. 

• Event planning of our annual summer fayre and fundraising events 

This is a full-time role of 35 hours per week Monday to Friday. Due to the nature of the work of Blue Cross, and this post, it may be necessary to exceed these hours when the workload demands. 

 
About you 

The person should have excellent listening, communication, and people skills to handle emotional and complex situations, always balancing empathy with professionalism. You should present yourself professionally to everyone within the organisation and externally, and your work should reflect our values and culture. You'll need to be organised and structured, with the initiative to tackle and resolve various issues. Additionally, you should be adaptable, able to prioritise tasks based on workload, and use discretion since you'll be dealing with confidential and sensitive information. 

You'll be required to work at any of the London hospitals and occasionally travel to other sites as part of your duties. 

Knowledge, skills, and experience   

• Extensive administration experience 

• Previous experience of managing a small team 

• Experience of financial management including cashing up and reconciliation 

• Experience of providing a high level of customer service 

• The ability to effectively communicate with different audiences of varying seniority and in challenging situations. 

• Excellent level of IT literacy and using Microsoft 365 products (i.e., Word, Excel, PowerPoint, SharePoint.) 

• The ability to demonstrate, understand and apply our Blue Cross values   

Although not essential, it would be great if you also had: 

• Previous experience of managing teams across multiple sites 

• Experience in managing complex rotas and logistics, including the ability to juggle their own schedule and coordinate others 

• Experience of stock control and ordering 

• Knowledge of medical/veterinary administration

• Knowledge of the charity and voluntary sector

How to apply  

Click the apply button below and complete the online application process before the closing date on Wednesday 26 June 2024.  

We reserve the right to close this vacancy early should we receive an overwhelming response.   

Blue Cross benefits    

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.   

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.   

Our generous benefits package includes:   

• Enhanced annual leave entitlement: 30 days plus bank holidays    

• Pension scheme with enhanced employer contribution   

• Health cash plan  

• Life assurance   

• Unlimited access to an employee assistance programme  

• Programmes for physical and mental wellbeing support  

• Free access to GP via MetLife  

• Recognition scheme Annual volunteer days 

• Claim for professional fees  

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website. 

At Bexley Voluntary Service Council (BVSC), you will find a team who are absolutely committed to supporting a strong, sustainable, and influential voluntary and community sector that can make a positive impact on people’s lives in Bexley.

We work hard, we help each other and go out of way to help others and find solutions rather than focusing on problems. We are positive and proactive and, although absolutely focused on our areas of expertise, we work as a team so that BVSC is the best it can be. Above all, everything we do is to strengthen our local Voluntary and Community Sector.

We are looking for a dynamic individual to take on the day-to-day administration of BVSC. This is a key role at BVSC – a varied, interesting, creative role that requires a solid background in IT, database management, website maintenance, administration and supporting a large team.

Key Duties:

• Reviewing, refining and managing our database and website
• Ensuring the Community Directory is up to date, ‘live’ and reviewed regularly, with organisations supported to update and amend their own directory entries
• Providing administrative support to the CEO and HR & Governance Manager in their day to day work
• Supporting the Office Manager with induction and provide general support to the staff team with IT
• Being a key member of the social media and communications team
• Managing room bookings, events and CEO diary
• Supporting the Office Manager to manage the office service contracts

Planning Reviewing and Organising

• Overseeing the day-to-day BVSC administrative processes which include booking rooms, diary management, receiving phone calls, managing a general email inbox, updating our website and database, helping problem solve if occasional IT issues occur.
• Processing and recording Community Lottery applications.
• Team members are responsible for their own administration; however you will provide admin support to the organisation eg booking training courses, managing room bookings, offering support to staff that are facilitating Teams meetings/training events.
• Maintaining levels of stationery and office supplies as appropriate.
• Ensure all electronic and paper record systems which contain sensitive or person identifiable records are stored in compliance with the Data Protection Action and our Information Governance standards.
• To actively plan, support, and administer BVSC’s networks, internal and  public meetings – taking minutes when required.
• To review current electronic filing systems, keeping folders organised, up to date and using archive appropriately.
• To be a key member of the communications team that manage the BVSC Twitter, Facebook and Instagram accounts keeping them current and relevant by scheduling content created by the team.
• Raising and processing Purchase Orders to buy equipment and services for the organisation.

Communication

• Respond to general enquiries, answer the BVSC phone and being the first point of contact in the office, ensure delegation of this responsibility in your absence
• Communicating with all partners via email, letter and over the phone
• Being the key point of contact for all suppliers and support contracts

Research, Support & Development

• The post holder will help produce regular impact reports for senior staff
• Contribute comprehensively to the annual workplan, updating and completing actions as they arise
• Support BVSC and our member groups to meet quality standards as needed
• Research local and national events, training and funding opportunities to publicise for the charity sector
• To undertake any other duties which the CEO, line managers or Trustees may reasonably require.

Person Specification

Essential 

• Experienced office administrator with excellent interpersonal and communication skills
• The ability to work as part of a team and provide efficient and professional administrative support to other office members
• Excellent working knowledge of Microsoft 365 suite including Word, Excel, Outlook, and a range of 365 apps e.g. Teams, Forms, SharePoint – these are used daily
• Excellent IT skills and experience of maintenance and input to CRM database systems
• Experience of working within a framework of confidentiality and with access to sensitive personal data
• Knowledge of website management and maintenance (WordPress and Drupal)
• Experience of using various design, communication, or project planning platforms e.g. Canva, Sway
• A creative problem solver and able to prioritise a varied workload, managing conflicting priorities to meet deadlines
• Ability to develop and maintain relationships with colleagues, professionals, and voluntary sector providers across the borough
• Enthusiasm, flexibility and a positive ‘can do’ attitude
• Ability to prioritise your own workload and effectively manage several tasks at any given time
• Strong organisation and planning skills and the ability to work with initiative and with limited supervision
• The personality and temperament to deliver in a sometimes fast changing and busy environment

Desirable 

• Existing knowledge of local voluntary services and resources
• Must have access to own transport (car, motorbike, bicycle) and able to travel efficiently across the borough
• Ability to contribute own ideas and solutions to the team
• A good level of written and spoken English and grammar, numeracy, attention to detail with high level of accuracy
• Alignment to our organisational values

We have an exciting opportunity for a Service Delivery Manager to join the Domestic Abuse Specialist Service in Brighton & Hove. This role is full time working 37.5 hours per week and is offered on a hybrid basis working between home and our office in Brighton.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on trauma-informed support and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This hybrid role is based in Brighton & Hove. Applicants will need to be able to meet with staff where required, and to attend the Brighton office for team meetings, training sessions and other requirements as they arise. There is a mandatory office attendance requirement with a minimum of 1 day a week. You will work closely and collaboratively with a range of internal and external stakeholders as well as other statutory agencies and third sector organisations within Brighton and Hove.

Your role will include updating systems, and answering internal and external enquiries. Other roles will include updating and researching our Case Management System, providing management information and ad hoc support as needed. You will be organised, have the ability to multi task and form positive working relationships with both internal customers and stakeholders.

You will be resilient, confident, happy to work as part of a team and willing to constantly learn and adapt to new situations. You will enjoy being a part of a busy and varied working environment and can demonstrate an ability to communicate with both colleagues and external partners including investigating officers. You will have strong customer service ethics, be competent in the use of IT skills and know how to use a range of software packages on a PC. Training will be provided in the use of our Case Management System.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.