Jobs

With tariffs, geo-economics, diversity and inclusion, and climate change at the top of the global agenda, Oxford’s Department of Economics is leading research into how economics can drive better outcomes for societies and the planet. Among many areas of inquiry, our world-class economists are shaping understanding of the economic impacts and opportunities of artificial intelligence, the shifting dynamics of global trade and power, the benefits of inclusive growth, and the urgent need for sustainable responses to the climate crisis.

To realise the full potential of this work, we are seeking an exceptional fundraising professional to join us in building transformative philanthropic partnerships. This is a unique opportunity to make a direct impact on issues that affect billions worldwide by supporting groundbreaking research and expanding opportunities for the next generation of economic leaders.

The Department of Economics is one of the largest groups of academic economists in the world and regularly ranks as the UK’s top economics department. Our mission is to recruit and support the very best academics and ensure that an Oxford education in economics is accessible to outstanding students from around the globe, regardless of financial means. Philanthropy and corporate partnerships are central to this ambition, and over the next five years we aim to endow key academic posts, expand graduate scholarships, and launch innovative programmes of research.

As the department’s first dedicated major gifts professional, you will establish a pioneering programme of philanthropic giving that powers these ambitious goals. Working closely with Economics’ leadership and as part of Oxford’s highly successful Social Sciences Development team, you will help shape a brighter future.

 

About you

You will be a collaborative fundraiser with an expertise in major gifts and a strong track record of securing complex philanthropic support. Thriving in a fast-paced, target-driven environment, you will be both a strategic thinker and a skilled operator—communicative, adaptable, and naturally adept at building strong, lasting relationships. Your ability to establish credibility and foster trust across a wide range of internal and external stakeholders will be key to your success. Experience in higher education and/or knowledge of Economics is desirable.  Above all, you will share Oxford’s mission and be driven to create meaningful impact through strategic philanthropic partnerships.

What We Offer

Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:

· Flexible hybrid working

· An excellent contributory pension scheme

· 38 days annual leave

· Membership to CASE

· Training and development opportunities

· A comprehensive range of childcare services

· Family leave schemes

· Cycle loan scheme

· Membership to a variety of social and sports clubs

· Discounted bus travel and Season Ticket travel loan

You could be helping to deliver philanthropic support that advances world-leading economic research and policy, shaping solutions to global challenges and improving lives around the world.

Visa sponsorship would be available for international candidates.fun

About us

ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect planet and people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.

What you’ll do

Since 2019, we have been building a cross-cutting thematic programme using our investor accountability, corporate engagement and public policy toolkit to build a movement to harness the power of the investment system to address commercial determinants of health.

In 2022, we launched Long-term Investors in People’s Health (LIPH), a cross-cutting programme of work leveraging our toolkit of investor accountability, corporate engagement and policy advocacy. It is one of ShareAction’s largest programmes. Since the launch of LIPH, we have run high-profile campaigns to get large food manufacturers and retailers to improve their health disclosures and sell healthier products via our Healthy Markets Initiative (HMI); recently set up a Clean Air Initiative (CAI); mobilised investors to engage with corporates, the UK government, and standard-setting bodies on issues such as clean air and sick leave policies; and partnered with academics to grow the evidence base on the financial materiality of health. We have ambitious plans to take this work forward and are looking for a new Head of the team to help us do so.

In this role, you will:

• Oversee and contribute to the successful implementation of ShareAction’s strategy to tackle poor health via its LIPH programme, a cross-cutting programme of work leveraging our toolkit of investor accountability, corporate engagement and policy advocacy.
• Lead and motivate a team of 10 staff members and directly line manage at least three of them.
• Ensure adequate risk management and Monitoring, Evaluation, and Learning (MEL) processes are in place.
• Together with the Fundraising team and Co-Director of Corporate Engagement, be responsible for securing funding for the LIPH programme, including writing funding bids, supporting with relationship management, supporting the coordination of our Funders’ Governance Group, and helping produce update reports.
• Plan, manage and report on budget for the LIPH programme, delegating workstream and campaign budgets where there are appropriate leads.
• Develop and nurture strategic relationships with senior external stakeholders, including funders, journalists, investors, and civil society organisations.
• Act as one of ShareAction’s subject matter experts on commercial determinants of health, keeping your knowledge up to date with developments across academia, civil society, and public policy.
• Act as a media spokesperson for the team and represent it in internal and external forums.
• Work with peers at the “Head of” level to play a leadership role across ShareAction.

What you’ll bring to the team

Essential

• Passionate about harnessing the power of the financial system to address poor health across the commercial determinants of health.
• Excellent organisation and project management skills, with demonstrable experience leading ambitious programmes of work.
• Great team player with experience of building, managing and leading a high-performing team based on mutual trust, respect and inclusion and providing mentoring support to more junior members of staff.
• A strategic mindset.
• Comfortable with working autonomously, setting priorities, managing workload and driving delivery against objectives for yourself and your team.
• Excellent communication skills, both written and verbal, and the ability to flex style according to your audience.
• Experience building relationships at a senior level with stakeholders across the private and public sectors, with the ability to understand a range of perspectives and to influence with respect and diplomacy.
• Either a strong professional knowledge and understanding of the commercial determinants of health and/or of responsible investment.

Desirable

• Substantial experience leading and/or feeding into an advocacy campaign.
• Previous experience securing philanthropic funding for programmes of work.
• Experience managing budgets.
• Experience speaking directly to the media and representing an organisational position.
• Proficiency with common office software, including Microsoft Office, Outlook, SharePoint, Cascade, and Salesforce.

If this role sounds like something that would build on your current skill set and engage you, we’d love to hear from you!

ShareAction is currently developing its strategy for the next five years, so it might be that we need to make a few tweaks to your list of responsibilities.

We have a formal hybrid working policy in place. As Head of the team, we expect that you will work from the office at least every Tuesday if you are based in London and at least two Tuesdays a month if you are based outside of London. The team holds its weekly meetings on Tuesday morning.

What we will do for you

We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide an environment for our colleagues to thrive.

Currently, we are pleased to offer:

• A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place, well above the average for UK workplaces.
• Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
• Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
• A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
• Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
• 8% non-contributory pension invested with NEST, who make a range of options available.
• A healthcare cash plan that gives you money back on your healthcare costs.
• An employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
• 25 days’ annual leave plus office closure at the end of the year, ensuring everyone gets time to switch off together.
• Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
• Enhanced sick pay starting at 5 weeks’ full pay from day 1.
• Season ticket loan and a cycle-to-work scheme.

ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!

For further information and to apply, please visit our website via the Apply button.

Closing date: 9am on 20 October 2025.
First-round interviews: 28, 29 & 30 October 2025.
Second-round interviews: 10 & 11 November 2025. An informal meet with the team will follow.

To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.

Finance and Tax Administrator
Location: London
Hybrid (35 hours/week): 2 days a week in the office for first three months of probation, 1 day/ week thereafter
Salary: £33000 per annum
Contract Type: Permanent

About the Organisation

Reporting to the Financial Controller, this role sits within a respected UK-based educational charity

About the Role

This is a varied and hands-on role, combining international tax administration with core finance tasks. You'll manage tax returns across multiple jurisdictions, liaise with global partners, and ensure accurate financial reporting. You'll also play a key role in bank reconciliations, cash flow updates, and supporting accounts receivable functions.

Key Responsibilities

Prepare and submit international tax returns across various countries
Maintain accurate records of tax liabilities and payments
Collaborate with internal teams and external tax partners
Allocate and post daily bank receipts
Complete monthly bank reconciliations
Raise sales invoices and support credit control
Assist with year-end audit schedules and ad hoc reporting

Experience Needed

5+ years' experience in finance and accounts
Experience using a CRM system and other finance systems.
Experience posting sales invoices and resolving payment queries.
Bank reconciliation and cash posting experience
Experience working with large volumes of data.
Credit control experience would be beneficial - chasing customers for payments.
Excellent Excel skills
Excellent communication and relationship-building abilities
A proactive, flexible, and collaborative approach

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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Role Overview:
The Talent Set are delighted to be working with a much-loved national charity to recruit an Individual Giving Manager on a 6-month, full-time basis. This is an excellent opportunity to lead an established team and shape an ambitious individual giving strategy that will have a real impact on people’s lives.

As Individual Giving Manager, you will report to the Director of Fundraising and take the lead on growing individual giving income through innovative campaigns and inspiring supporter experiences. You’ll be responsible for developing engaging donor journeys, implementing best practice across marketing and stewardship, and overseeing activity that strengthens donor loyalty and lifetime value.

Key Responsibilities:

• Lead the planning and delivery of individual giving campaigns across digital and traditional channels, ensuring targets are met and activity is insight-led.
• Develop and implement a cohesive supporter journey strategy that enhances donor engagement and retention.
• Grow one-off and regular giving income, identifying opportunities for acquisition and long-term donor development.
• Oversee marketing and communications activity related to legacy giving.
• Champion data-driven decision-making, ensuring CRM systems are used effectively to inform strategy and track performance.
• Manage budgets, forecasts and financial reporting, ensuring accuracy and accountability.
• Promote compliance with GDPR, fundraising regulations, and best practice in supporter care.
• Line manage and mentor a small team, providing clear objectives, guidance and professional development opportunities.
• Collaborate with colleagues across the fundraising and communications teams to align individual giving with the charity’s wider strategy.

Person Specification:

• Demonstrable experience in individual giving fundraising, with a proven record of delivering successful multi-channel campaigns.
• Strong understanding of data segmentation, supporter journeys, and audience insights.
• Excellent knowledge of GDPR, ICO guidance, and fundraising regulation.
• Skilled in managing budgets, analysing results, and reporting on campaign performance.
• Confident leader with line management experience and a collaborative, motivating approach.
• Exceptional communication skills, with the ability to craft compelling messages for a range of audiences.
• Highly organised, adaptable, and able to manage competing priorities.
• A commitment to continuous professional development and to fostering a positive, inclusive team culture.

What’s on Offer:

• An exciting 6-month contract within a fantastic organisation (full or part-time considered).
• A hybrid working pattern with 2 days per-week onsite in Central London.
• A fantastic salary of £45,000 (pro-rata) for the successful candidate.  

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).

We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK as sponsorship cannot be offered.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Are you passionate about supporting others on their journey to recovery? Do you want to give back to the Armed Forces Community and make a meaningful difference in their lives?

As the need for our Recovery Services continues to grow, and as part of our ambitious new strategy, we’re expanding our team to reach even more members of the Armed Forces Community. 

We are looking for a friendly and compassionate Recovery Support Officer to join our Recovery Services Team. In this rewarding role, you will support the delivery of a diverse range of recovery programmes at the Battle Back Centre, across the UK and internationally. Through adaptive sport and activities, you’ll work directly with beneficiaries to provide positive, engaging interactions and encourage active participation.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Key responsibilities:

- Provide hands-on support for national and international recovery programmes and events, including weekends and out of hours support, ensuring smooth and effective delivery throughout.
- Encourage and support beneficiary engagement in a diverse range of courses, offering tailored, in-person interaction that promotes participation, recovery, and personal development.
- Collaborate with colleagues to identify and respond to welfare needs, signpost to internal and external support services.
- Support external team members, coaches and Recovery Service colleagues with any operations, logistics, distractions, and issues.

The role is site based in Lilleshall but there will also be occasional travel nationally and/or internationally to attend training, events or meetings.

About Recovery Services:

The Battle Back Centre in Lilleshall, Shropshire, is the home of the Royal British Legion (RBL) Recovery Services. We deliver a range of tailored recovery programmes, all designed to assist the Armed Forces community overcome the barriers and challenges encountered as a result of injury or illness. Our programmes are designed to address a broad range of wellbeing needs – from exploring the link between physical and mental health, to managing stress, promoting healthy living, and strengthening social connections.  Through innovative activities such as the Multi Activity Course, Recovery through the Arts, and the Invictus Games, we offer meaningful opportunities for individuals to discover their potential and build supportive relationships. If you would like to discover more about the incredible work we do, have a look at our
website: www.britishlegion.org.uk/get-support/how-we-help/recovery-services

Employee benefits include:

- 28 days’ paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

We’re currently recruiting a number of exciting roles within Recovery Services so if you’re looking to join a supportive, passionate and forward-thinking team, be sure to check out our other roles and find the one that’s right for you:

- Recovery Case Officer
- Recovery Programmes Administrator
- Recovery Pathways Coordinator
- Recovery Logistics Coordinator
- Sport Development Officer
- Team UK Programmes Officer
- Team UK Administrator

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing date:             Monday 22nd October 2025

Interview dates:        Monday 3rd and Tuesday 4th November 2025
 
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Are you ready to turn the power of play into life-changing impact? 
This is a rare and exciting opportunity to shape something truly special at Make-A-Wish UK. As our Head of Gaming, you’ll lead a bold and ambitious strategy to unite the gaming community, creators, studios, players and partners in granting unforgettable wishes for children living with critical conditions. With board-level support and a clear vision to generate £1m annual income within three years, you’ll be at the forefront of innovation, storytelling and purpose driven partnerships. 

If you’re a strategic leader from the gaming, charity or social impact sector, with a passion for gaming and a heart for impact, this is your chance to build a legacy that transforms lives through play.

Essential Criteria

• Bachelor’s degree in marketing, Communications, Business, or a related field or equivalent experience
• Minimum of 5 years proven experience in gaming, influencer marketing, or a related field, with a strong understanding of the gaming industry.
• Passion for gaming and knowledge of trends, platforms, and community engagement practices.
• Proficiency in analysing data to assess performance, determine strategies, and make informed decisions.
• Experience with social media platforms, content creation tools, and gaming comms software.
• Experience in leading and inspiring creative teams while managing projects and resources.
• Strong understanding of digital marketing strategies, social media platforms, and analytics.
• Excellent verbal and written communication skills to articulate ideas clearly and collaborate effectively with diverse teams and partners.
• Ability to develop and execute a long-term vision and strategy in gaming and influencer marketing.
• Strong relationship-building skills to connect with influencers, gaming communities, and industry partners.
• In-depth knowledge of current trends in the gaming industry, including emerging technologies and popular games.
• Understanding of influencer dynamics, audience engagement strategies, and campaign management.
• Familiarity with content creation processes, including video production, streaming, and social media management.
• Background in project management and/or team leadership.
• Understanding brand development and how to align marketing efforts with business objectives.
• A personal interest and enthusiasm for gaming trends and communities can enhance authenticity and engagement with stakeholders.
• Flexibility to adapt to rapid changes in the gaming and social media landscape is important.
• Using technology to support planning and prioritisation such as project management tools, including the ability to use MS Office tools such as Outlook, Word, PowerPoint and Excel to support delivery of work.

Core Purpose
As a visionary leader, the Head of Gaming is responsible for shaping and scaling our gaming strategy, 
unlocking £1m annual income within 3 years. The role drives innovation forges strategic partnerships and 
aligns gaming initiatives and the power of play with Make-A-Wish UK’s mission to deliver life-changing 
impact for critically ill children. Working closely with senior leaders, the Head of Gaming champions cross-functional collaboration, embeds data-driven performance and fosters a culture of creativity and continuous improvement.

Key Responsibilities for the role are:
Strategic Leadership

• Develop and implement the overall strategy for gaming aligned with the overarching Make-A-Wish UK organisational goals and market trends.
• Monitor and identify growth opportunities within the gaming sector that are unique to Make-A-Wish   UK, including (but not limited to) development of strategic partnerships,   product diversification to drive sustainable income growth, and market expansion to position Make-A-Wish as the go-to charity for the gaming sector.
• Collaborate with the extended leadership team to execute the gaming strategy and ensuring the journey and development priorities align with our overall Income & Engagement goals and growth targets.
• Establish Objectives, shared KPIs and other performance metrics that drive alignment with common priorities and focus across teams to deliver on growth targets.
• Attend appropriate industry events and conferences to cement Make-A-Wish UK as contender within the UK videogame sector.
• Lead stakeholder management of high-value and   high-profile gaming contacts, including senior Make-A-Wish advisors within the gaming industry

 Team Management:

• Lead and motivate the Gaming and Influencer Officer by providing guidance, mentorship, and professional development.
• Promote a creative and collaborative work environment to drive innovative partnerships, creativity and innovation.

 Gaming Group Wish

• Oversee the entire gaming group wish development lifecycle from concept to launch, ensuring the project is delivered on time and within budget.
• Scale the group wish within the sector and develop commercial opportunities that resonates with the gaming audience.
• Leverage storytelling to engage with gaming influencers within the gaming community

 Partnership Development:

• Establish and nurture relationships with external partners, including publishers, hardware manufacturers, distributors, and platform holders.
• Identify, negotiate, and maintain relationships with gaming influencers and content creators.
• Collaborate with Brand and Corporate Partnerships to ensure the content and pitch is engaging for partnerships, campaigns and promotions.

Campaign Execution:

• Oversee the planning, execution, and analysis of gaming-related marketing campaigns.
• Ensure that campaigns align with the company's objectives and target audience.

Performance Analysis:

• Monitor campaign performance metrics and provide insightful reports to stakeholders.
• Adjust strategies based on performance data to improve engagement and ROI.
• Continuously analyse, refine, and optimise workflows, tools, and processes across gaming to increase lead time to value, reduce blocks, improve resource allocation and enhance productivity.
• Proactively identify and monitor risks that could impact product development timelines, from technical challenges to resource gaps, and proactively develop mitigation strategies

 Income generation:

• Identify and prioritise opportunities for the   growth of income, gift in kind and networks in areas of Gaming for Make-A-Wish. This includes collaborating with the corporate partnerships team and relevant internal teams for new Gaming partners and sponsors for MAW.

Budget Management:

• Manage the budget for gaming and influencer marketing initiatives, ensuring optimal allocation of resources in line with operational needs.
• Ensure cost-efficiency and return on investment for game projects.

Wishgranting:

• Support connections to help grant wishes for children with gaming-related wishes by establishing relationships with industry partners, networks and individuals who can help.

Make-A-Wish UK is seeking a visionary leader to drive public fundraising and supporter engagement at scale. This strategic role oversees all public income streams, including: individual giving, legacies, events, and innovation, while leading a high-performing team and sector-leading Supporter Care function.

You'll shape long-term growth, deliver significant income targets, and champion a supporter-first culture across the organisation. As part of our Extended Leadership Team, you’ll influence board-level decisions and help ensure Make-A-Wish UK continues granting life-changing wishes for children with critical illnesses.

Core Purpose: 
The Head of Public Fundraising is a pivotal strategic leadership role at Make-A-Wish UK,   responsible for the strategic direction, planning, delivery, long-term growth and performance of all public fundraising and supporter engagement activity.
 
This includes   strategic oversight of all public income streams - individual giving (cash, regular giving, lottery, payroll), legacies, in-memory giving, challenge events, community fundraising, owned products, and innovation—as well as   operational leadership of the Supporter Care team, which manages supporter care, income processing, data imports, and inbound queries for the whole organisation.
 
The role leads a multi-disciplinary team of around 20, across four core public fundraising and engagement functions, who are responsible for delivery of a high-performing public fundraising programme and sector-leading supporter care function - acquiring, engaging, and retaining supporters at scale, growing income sustainably and ensuring every interaction reflects Make-A-Wish’s values and drives long-term income growth.
 
This role contributes to over 50% of the charity’s total fundraised income, plays a critical role in long-term sustainability, and operates at cross-organisationally to embed a supporter-first culture, championing   segmentation, stewardship and integrated journeys that drive lifetime value. The role is responsible for delivering significant and growing income targets, developing multi-year investment plans, and influencing organisation-wide strategies to ensure we are equipped to serve a growing supporter base. The postholder is part of the Extended Leadership Team (XLT), reporting to the Director of Income & Engagement, and influences decisions at Board level through strategic investment planning and performance reporting.

Essential Criteria:

• Minimum 10 years’ experience in public fundraising, with a strong track record of income growth across a broad portfolio of income streams (e.g. individual giving, legacies, community, events, innovation, lottery).
• Experience of leading the development and implementation of organisation-wide strategies, and aligning team plans to broader strategic priorities.
• Demonstrable success in a senior leadership role of similar scale and complexity, with full accountability for strategy, delivery, performance and people management across multiple teams and functions.
• Proven experience in designing and delivering large-scale fundraising strategies, investment plans, and innovation pipelines which supports the organisational vision, mission and strategic objectives.
• Significant experience of leading both income-generating and operational functions (e.g. supporter experience or donor services).
• Highly experienced in developing and delivering multi-channel and multi-product acquisition, engagement and retention strategies to engage a range of supporter audiences to grow a supporter database and increase lifetime value.
• Highly experienced in using different direct marketing techniques across a range of channels including DRTV, DM, F2F, TM and digital marketing, with a proven track record of income growth within a fundraising environment, developed and delivered with a focus on future sustainability.
• Strong background in managing multi-million-pound budgets and long-term ROI models, including regular Board-level reporting.
• Strong external representation skills, including managing relationships with key suppliers, agencies, and sector partners.
• Demonstrable ability to lead insight-driven innovation, with experience of testing, scaling and refining audience-led approaches.
• Comfortable using digital tools, automation or CRM platforms to optimise supporter journeys and improve operational efficiency.
• Deep understanding of UK fundraising regulation, supporter data compliance, and charity governance. Awareness of organisational risk and compliance, including how regulatory or reputational risks impact strategic decision-making.

Skills, knowledge and behaviours required for this role:

• Strategic and commercial thinker, able to balance short-term results with long-term growth and sustainability.
• Inspirational leader with experience managing large teams, including senior managers, across income and service functions.
• Flexible and adaptive leadership style, able to support a range of personalities and development needs across the wider team.
• Confident leading across the full employee lifecycle, from recruitment to performance management and succession planning.
• Excellent communicator and presenter, able to engage, influence and motivate stakeholders at all levels, including Board.
• Highly numerate, with experience in multi-year investment modelling and income forecasting across multiple programmes.
• Skilled in insight-led decision making, journey optimisation, and integrated campaign delivery.
• Strong understanding of digital marketing tools and supporter engagement across online channels.
• Experienced in designing and improving supporter journeys to increase satisfaction, retention and lifetime value.
• Proficient in CRM and insight tools (e.g. Salesforce, Power BI, Google Analytics).
• Highly organised, analytical and outcome-focused, able to manage multiple complex workstreams and competing deadlines.

Strategy and Planning

• Develop, own and drive the Make-A-Wish Public Fundraising strategy and roadmap, aligning it to organisational goals and strategy, and ensuring long-term scalable, sustainable income growth.
• Shape strategy and long-term plans across all public income streams: individual giving (cash, RG, lottery, payroll giving), legacy, in-memory, third-party events, community fundraising, owned products and innovation.
• Use insight, segmentation, and lifetime value data to inform fundraising planning across acquisition, engagement, and retention. This includes owning the Make-A-Wish supporter segmentation model.
• Ensure the team adopts a test-and-learn culture grounded in insight, continual improvement and audience understanding.
• Lead the development of scalable propositions, product strategies and audience approaches across all public income channels.
• Set up and model new income streams from scratch (e.g. lottery and regular giving programmes), with robust 10-year financial investment cases to inform Board-level decisions.
• Oversee the development of the engagement strategy for these supporters—defining its purpose, positioning, and role in supporting income growth, supporter satisfaction, and operational excellence.
• Oversee the development and delivery of a comprehensive Supporter Care Roadmap, ensuring all inbound supporter touchpoints are high quality, timely, compliant, and aligned with Make-A-Wish’s tone, values, and fundraising activity.
• Provide strategic leadership to the Supporter Care function, ensuring it is fully embedded into the public fundraising model and capable of scaling as supporter volumes grow, including future-facing processes, tech use, and journey mapping.
• Lead strategy on audience journeys and supporter touchpoints, including Make-A-Wish’s Contact Strategy, driving joined-up experiences and consistent messaging.
• Contribute to the overall organisational strategy through Extended Leadership Team (XLT) engagement, ensuring public fundraising is fully integrated. Act as a senior leader within Income & Engagement and across the organisation, contributing to cross-functional strategy and planning.

Operational Delivery

• Oversee the delivery of public fundraising programmes across all channels and products, ensuring alignment to income, supporter volume, and ROI targets.
• Lead the development and testing of new fundraising propositions, programmes and products, in line with audience needs and market opportunities.
• Oversee the team to deliver multi-channel campaigns across DRTV, direct mail, F2F, telemarketing, digital and social - working closely with agencies and internal teams.
• Ensure all supporter journeys across fundraising and experience are aligned, data-driven, and optimised to deepen engagement and improve retention.
• Oversee the operational performance of the Supporter Care Team, ensuring efficient income processing, compliant data handling, and prompt responses across phone, inbox and other inbound channels.
• Deliver continuous improvement across supporter care workflows—introducing training, process optimisation, documentation and KPIs.
• Ensure fundraising and supporter care functions meet all regulatory requirements (Fundraising Code, Gambling Commission, GDPR), including acting as the lead for the Gambling Commission.
• Lead strategic projects at XLT level that improve supporter engagement, fundraising effectiveness and operational scalability.

Financial Management

• Hold responsibility for multi-million pound income and expenditure budgets across the department.
• Lead business planning, investment proposals, budgeting, and reforecasting across all public fundraising and supporter care activity for 5 to 10 year plans.
• Build and manage multi-year investment models to inform income planning, particularly for high-potential streams like regular giving and lottery.
• Monitor and report on financial performance, providing insight, variances, and recommendations to senior stakeholders and the Board. Monitor return on investment across products and channels to inform future strategic decisions.
• Support senior managers to manage their budgets effectively and adapt where needed to maintain financial performance.
• Ensure all activity within supporter care operations is cost-effective, accurate and delivers strong value for money.

People Leadership and Culture

• Provide strategic leadership to a multi-functional team of approximately 20 colleagues, including four senior direct reports across core fundraising and supporter servicing functions.
• Set a clear team vision and ensure that performance, culture and development support organisational ambitions and create a supportive, inclusive culture focused on shared goals and continuous improvement.
• Embed a high-performance culture through clear goals, coaching, accountability, and personal development plans.
• Champion coaching, cross-team collaboration and a test-and-learn culture - empowering staff to innovate and drive impact.
• Ensure Supporter Care staff are resourced, trained and empowered to deliver a high-quality supporter experience that aligns with strategic goals.
• Lead on culture change within the Supporter Care function, embedding shared purpose with fundraising and a deep understanding of how supporter experience contributes to retention and long-term income growth.
• Shape the future structure and capability of the team to support long-term growth, including the integration of the Supporter Care function into the public fundraising model.

Stakeholder and Supplier Management

• Lead strategic supplier relationships across fundraising and experience (media, creative, F2F, print, fulfilment), negotiating contracts and ensuring high-quality delivery.
• Build strong internal relationships with stakeholders in Brand, Digital, Tech, Finance, Data and Wishgranting to deliver joined-up strategy and planning. Collaborate with key internal stakeholders to deliver integrated, insight-led supporter journeys and ensure shared accountability for audience experience
• Collaborate with the Head of Brand & Comms to ensure fundraising communications reflect the brand and improve audience engagement.
• Represent Public Fundraising at the Extended Leadership Team (XLT), contributing to cross-charity strategy, insight sharing and project delivery.
• Act as a key internal ambassador for the supporter, using insight and feedback to shape fundraising propositions and operational improvements.

Data, Insight and Innovation

• Work in partnership with Data & Impact to develop insight tools and reporting dashboards to track performance across both income and supporter experience.
• Oversee use of segmentation, audience journey mapping, and predictive analytics to inform both fundraising and operational planning.
• Lead on Make-A-Wish’s innovation pipeline within Public Fundraising, identifying opportunities for new product development and managing test-and-learn pilots through to scale.
• Monitor market trends and competitor activity to ensure fundraising and supporter care stay relevant and responsive to audience expectations.
• Own delivery of the supporter care improvement programme, embedding measurement of satisfaction, service levels, and team performance.

Location: Reading, Hybrid (once a week)
Hours: 30 hours per week (0.8 FTE) 
Salary: £23,165.81 (pro rata)
Contract Type: Permanent 

Make-A-Wish UK is looking for a passionate and organised People & Engagement Coordinator to help shape a magical, inclusive, and inspiring workplace culture. You will be the first point of contact to support recruitment, onboarding, internal communications, and engagement initiatives, working closely with the People Team and line managers.

This is a varied and rewarding role where you can take ownership of key activities across the employee lifecycle, contribute to policy development, and help embed our values and behaviours across the organisation. If you are proactive, people-focused, and excited to make a difference in a values-led charity, we would love to hear from you!

Core Purpose
As the People & Engagement Coordinator, you will play a key role in shaping and supporting Make-A-Wish UK's workplace culture. Working closely with the People Team and line managers, you will help create a magical, inclusive, and inspiring environment where employees feel empowered to do their best for wish children, volunteers, and supporters.

You will take ownership of key activities across the employee lifecycle from recruitment and onboarding to engagement and internal communications, while also supporting broader HR operations, policy development, and value led initiatives. Through your work, you will contribute directly to the delivery of Goal 3 of Make-A-Wish UK's strategy, helping embed our values and behaviours to strengthen our organisational culture.

To be successful in this role you will need:
Essential 
•  A CIPD Level 3 qualification or equivalent HR certification.
•  A minimum of 2 years’ experience working in a People/HR function.
•  A basic understanding of UK employment law, GDPR, and safeguarding practices.
•  Experience using HR systems (e.g. Hi Bob or similar) and general IT platforms (e.g. Microsoft Office).
•  Strong organisational skills with the ability to manage multiple tasks and meet deadlines.
•  Clear and professional written and verbal communication skills.
•  Experience supporting internal communications or coordinating team events.
•  Familiarity with employee engagement tools (e.g. Culture Amp, Survey Monkey, Microsoft Forms).
•  Ability to handle confidential information with discretion and professionalism.
•  A proactive approach to work, with the ability to work independently and as part of a team.
•  A genuine interest in contributing to a positive, inclusive, and engaging workplace culture.
•  Confidence in coordinating organisation-wide events or supporting cross-functional initiatives. 
•  Experience managing multiple recruitment campaigns or supporting hiring across different departments.
•  Ability to work flexibly and support cross-team collaboration when needed.
 

General Duties

• Act as the first point of contact for general People queries, responding to emails and direct messages in line with SLA’s with advice aligned to employment legislation and internal policies.
• Participate in organisational meetings and contribute to cross-functional collaboration.
• Support wider organisational initiatives, including answering phones and assisting other teams as needed.
• Undertake any other duties reasonably expected at this level.
• Contribute to and engage with People Team meetings to ensure smooth communication within the team.

Internal Policies

• Maintain up-to-date knowledge of Make-A-Wish UK’s internal policies, including conduct, leave, wellbeing, and performance.
• Assist the Head of People and People Business Partner in reviewing and updating policies.
• Ensure consistent application of policies across the organisation, escalating complex queries appropriately.

Human Resources Information System

• Maintain and update the HRIS (Hi Bob) and personnel files in compliance with GDPR and Right to Work legislation.
• Accurately process leave and absence records, collecting relevant documentation such as fit notes.
• Generate reports for the People Team and SLT as required.
• Support monthly payroll updates and documentation.
• Answer any system-based queries that employees have or escalate where appropriate.

 
MAW Values and Behaviours

• Challenge behaviours that do not align with Make-A-Wish values and behaviour framework.
• Actively promote and role-model MAW values and behaviours.
• Support initiatives that embed values and drive cultural change.

 
Employee Lifecycle

• Own onboarding and offboarding processes including DBS checks, IT setup, and referencing.
• Ensure timely delivery of birthday and work anniversary gifts.
• Draft and send people-related letters including those for ER cases.
• Support with adding new occupational health referrals to the provider
• Update all inhouse trackers daily to ensure they are always up to date. 

 
Internal Engagement & Communications

• Plan and deliver internal events focused on wellbeing, EDI, learning & development, and social engagement.
• Contribute to the bi-weekly employee newsletter and other internal communications.
• Maintain and promote resources and platforms supporting employee wellbeing and learning.
• Support engagement surveys and feedback initiatives.
• Lead logistics and planning for internal events such as town halls, symposiums, and team socials.
• Collaborate with teams to ensure events reflect organisational values and strategic goals.
• Manage event calendars and communications to maximise engagement.
• Ensure letters sent to the Hub are dealt with in a timely manner and filled appropriately.

Payroll 

• Assist the People Business Partner in ensuring accurate documentation for payroll changes are submitted and tracked each month.
• Produce Letters for key payroll changes on an organisation level as well as confirmations for matters that affect payroll such as parental leave etc.

 
Recruitment

• Lead end-to-end recruitment campaigns, including posting roles, liaising with managers, and coordinating interviews.
• Take ownership on recruitment campaigns and ensure that managers follow the correct processes consistently.
• Provide managers with recruitment documentation and guidance aligned with best practices.
• Communicate outcomes to candidates promptly and professionally.
• Ensure all recruitment documentation is complete and stored appropriately.
• Respond to queries from the jobs inbox related to recruitment campaigns.

Shop Manager - Wimbledon

Permanent, 35 hours

Starting full-time salary £23,581.58 a year (£12.96 an hour).

Wimbledon shop - 84 The Broadway, London, SW19 1RH

Make a real difference to the lives of disabled people

Would you like to work at the heart of your local community? Are you able to inspire a shop team? Do you have retail experience and are looking for the next step in your career?

If you answered yes to these then we have the perfect opportunity for you.

The role

As Shop Manager of Scope's Wimbledon shop, you’ll have autonomy to run your shop using your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.

For more information about the role’s responsibilities, and the skills and experience required please visit our website.

About you

As Shop Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career.

To be successful in this role, you will:

· Be commercial

· Have a can-do attitude and always put the customer’s needs first.

· You’ll be a dedicated team player with a strong work ethic

· Have excellent accuracy and attention to detail.

· Be proficient in the use of Microsoft Office.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver an Equal Future for disabled people and their families.

Shop hours

It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email us. You can find out more about interview adjustments on the Scope website.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 35 days annual leave

· flexible working (where we can)

· company pension

· excellent training and career development

· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues

· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

Please note that successful candidates will be subject to an enhanced DBS check.

Application closing date - 21/10/2025

Job description

We are looking for people with the values and commitment to increase the independence, self-confidence and access to new opportunities for people with learning disabilities and enduring mental health support needs across our Supported Living Services in Kingston and Richmond.
 

Who we are
 

At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services. We operate a range of services in SW London including outreach and small homes-based services in Kingston and Richmond.
 

Who you are
 

You are someone with experience of or a commitment to developing a person-centred approach in working with people with complex needs and challenges. You will be a collegiate player, and someone able to see beyond the barriers that people with disabilities experience every day. Your values and working practice will align with those of the charity to maximise the independence of those you are working with; to enable their ability to make decisions about the types of service they are in receipt of and to ensure that your approach is both professional and sustainable.
 

Key Responsibilities of this role
 

Your primary responsibilities will include:
 

· To work as part of a diverse and experienced team providing personalised support, advice and advocacy to people living independently or in supported accommodation.
 

· To apply a collegiate approach to deliver strengths-based support that maximises independence, knowledge and confidence of those using our services.
 

· To provide a key point of reference for information and support to those using the services and professionals and carers dependent on it.
 

· To work independently across the boroughs we operate in, with people in their homes or in accessing support and resources across the community.
 

Critical Values in the delivery of this role
 

· A commitment to building independence and self-confidence amongst your colleagues as well as those you provide services to.
 

· Recognition of the skills, knowledge and commitment of those working around you and your contribution to them.
 

· A professional, can-do attitude that finds solutions in the darkest corners.
 

· A willingness to empower those around you to exercise authority to make mistakes, test things out and lead from the front.
 

Benefits in working for us
 

The charity ensures the following benefits for all its operational staff:
 

· A baseline commitment to pay London living wage for all its front-line staff.
 

· A commitment to training and professional development to at least Care Certificate.
 

· Inclusion in and contribution to the charity's pension scheme.

· Access to a range of discount schemes.
 

· Access to the charity's employee assistance programme.

Application Instructions.
 

Please attach a covering letter and CV that indicates how you meet the key criteria in the person specification.

About Colchester Foodbank

Colchester Foodbank is one of the busiest in Essex, supporting thousands of people every year with emergency food and wraparound support. We work with 11 satellite centres and multiple partner agencies to help people move forward from crisis.

As a Mayor’s Charity for 2025 and a recipient of The King’s Award for Voluntary Service, we are a highly regarded and well-connected local charity. To sustain and expand our impact, we are seeking to diversify our income streams through grants, sponsorships, and business partnerships.

The Role

A key measure of success will be securing a minimum of three times the role’s salary in financial donations each year.

Key Responsibilities

• Research and apply for relevant grants from trusts, foundations, and statutory bodies.
• Develop compelling proposals and applications that reflect both funders’ priorities and the Foodbank’s needs.
• Identify and approach local and regional businesses to secure sponsorships and financial partnerships.
• Create and deliver tailored pitches, proposals, and presentations for corporate supporters.
• Seek and maximise match-funding opportunities to increase the impact of donations.
• Provide excellent stewardship of funders and sponsors, ensuring timely reporting and relationship management.
• Maintain accurate fundraising records and ensure compliance with fundraising regulations and GDPR.
• Represent Colchester Foodbank at networking and business events.

Key Performance Indicators (KPIs)

• Secure minimum financial donations (3x salary).
• Submit and manage grant applications
• Establish at least 5 new business partnerships/sponsors per year.
• Successful in achieving match-funding contributions

About You

We are looking for someone with:

• Proven experience in fundraising, grant applications, corporate sponsorship, or business development.
• Excellent written communication skills, with the ability to write persuasive applications and proposals.
• Strong interpersonal skills to build and maintain partnerships with funders and businesses.
• Entrepreneurial thinking and creativity in identifying new opportunities.
• Ability to work independently, prioritise deadlines, and deliver against clear income targets.
• Passion and commitment to the values of Colchester Foodbank.

The Salary for this role is £22,000 (FTE £55,000PA)

Please submit your CV and a covering letter explaining why you are the ideal candidate for this role.

With regret, we are unable to respond to unsuccessful candidates.

Sovereign Network Group (SNG) is a leading Housing Association, committed to providing quality, affordable homes and services within sustainable, successful communities.

We have a fantastic opportunity for a part time Legal Counsel to join our In-House Legal team at SNG for a fixed term contract for 1 year. You'll be working 27 hours a week reporting into one of our Senior Legal Counsels and working together with Legal Advisers and other Legal Counsels.

Based in the Hurn office, you'll combine home and office working. There will be some requirements to travel to our other offices as and when required, so you should be happy to travel.

The role

You'll be responsible for your own caseload of legal cases as well as working with senior members of the team to partner with the business to resolve more complex legal cases and provide strategic input, including but not limited to:

• Managing legal processes for statutory Right to Acquire and statutory Preserved Right to Buy applications received by SNG. This includes all eligibility, drafting of all statutory notices and the entire conveyancing process.
• Carrying out legal work required for asset management of a shared ownership property portfolio including, acting for the landlord on staircasing of shared ownership leases; dealing with repossessions of shared ownership leases; acting on assignments of shared ownership leases – to include transfers of the superior title on 100% staircasing when required
• Advising on an extensive range of property matters involving leasehold estates, whether SNG is landlord or leaseholder, including service charge provisions and legislation, understanding the extent of obligations, tenancy breach, replies to enquiries, etc
• Carrying out legal reviews of title, planning, estate documents and leases to provide reports and advice on the above.

What we're looking for

You'll need previous experience in a similar legal role, with experience in legal matters relating to Property. We need you to have transactional experience but experience of portfolio asset management is desirable.  We will provide training on aspects of property law work that are less commonly carried out where you may not have dealt with previously eg Right to Buy/Acquire rules.

You'll also need:

• To hold a valid Practising Certificate (or equivalent) to ensure you can carry out Reserved Work as defined by the Solicitors Regulation Authority, as well as be responsible for the supervision of members of the team who are not qualified to undertake Reserved Work
• 2 years + PQE working within a law firm, in-house legal department, housing association or local authority and managing own legal caseload of similar cases
• Strong understanding of Landlord and Tenant law and substantial experience of drafting Transfers of Whole Part and residential leases
• Excellent planning skills with the ability to prioritise your work and able to meet the demands of statutory timescales
• Strong commercial awareness and excellent analytical and problem-solving skills
• Excellent verbal and written communication skills
• Ability to develop strong working relationships within the Legal team, with internal clients and other third-party stakeholders
• Ability to exercise good judgment and discretion

Equality and Diversity is fundamental to creating an inclusive culture at SNG and we embrace and understand the importance of diversity of thought, especially in our leadership positions.

We welcome candidates with a growth mindset who imbue these values and are excited to be part of an organisation that is leading change.

What you'll receive from us

We have some fantastic benefits on offer, including:

• Hybrid working (currently a minimum of 2 days in the office)
• 25 Days Holiday pa + Bank Holidays
• Company pension scheme matched up to 12%, life cover at 4x your salary
• Flexible working - we're committed to giving people flexibility as widely as possible

Our purpose is to provide good, affordable homes that are the foundation for a better life - and our vision is thriving communities, over generations. We provide over 85,000 homes and invest in communities across the South, West and East of England, including London, as well as aiming to create thousands of new affordable homes every year.

If you're looking for a role where you can really make an impact, apply now to be considered!

Auditory Verbal UK (AVUK) is an award-winning charity that wants all deaf children to have the same opportunities in life as their hearing peers.

It supports deaf babies and children to learn to listen and speak with Auditory Verbal therapy and provides internationally accredited training in Auditory Verbal practice for health and education professionals.  AVUK works to raise expectations and outcomes for deaf children and increase access to, as well as awareness and understanding of, Auditory Verbal therapy, with a clear mission to enable every family with a deaf child the opportunity to access Auditory Verbal therapy through publicly funded services close to where they live.   

OVERVIEW

We are seeking a highly organised and proactive Executive Assistant to provide dedicated support to the CEO and Senior Management Team.  This is a unique opportunity for someone looking to build on their business administration experience and take the next step in their career.

In this pivotal role, you’ll be at the heart of our organisation, supporting day-to-day operations, contributing to strategic initiatives, and ensuring the smooth execution of both administrative and project-related tasks.  You’ll gain unparalleled access to all areas of the business, working closely with senior leaders and gaining exposure to corporate management policies, techniques, and decision-making processes.

This role offers:

• High-level autonomy and the chance to operate at board and senior management levels.
• Mentorship from the CEO, Director of Finance and Operations, and other senior leaders, providing insight into executive leadership and strategic planning.
• A dynamic, fast-paced environment where your critical thinking, problem-solving, and communication skills will be valued and developed.
• The opportunity to make a real impact while growing your professional capabilities and expanding your career horizons.

CONTRACT DETAILS

Location: Primarily remote with occasional working in London

Working Hours: Full-time (37.5 hours per week); compressed or part-time would be considered; flexible working fully supported; occasional evening work may be required

Contract Type: Fixed-term, 2 years

Salary: £35,000 per annum FTE depending on experience, plus benefits including 7% employer contribution to Group Pension Scheme

Holiday: 27 days (pro rata) plus Bank Holidays and 1 privilege day

Reporting To: CEO

KEY RESPONSIBILITIES

Executive Support

• Act as liaison between the CEO and internal and external stakeholders, drafting communications and ensuring clear, timely information flow; supporting scheduling of meetings and tracking of actions and, with support from the CRM Manager, ensuring key contacts and relationship data are accurately and securely maintained on the organisation’s central database.
• Coordinate meetings and agendas with the CEO, Director of Finance and Operations, Chair of the Board, and Board sub-committees; manage papers and follow-up actions.
• Organise external meetings, including venue liaison, room bookings, and travel arrangements.
• Provide administrative support to the Senior Management Team (SMT), including preparing reports, presentations, and other materials as required.
• Coordinate SMT and Programme Board meetings including compilation and circulation of agendas and supporting documents.
• Prepare regular status updates on project progress; maintain a record of agreed actions from meetings and liaise with team members to gather updates and ensure timely completion.
• Act as a point of contact between the Senior Management Team and working groups focused on Equity, Diversity & Inclusion and Well-being.

Board Support & Impact Reporting

• Support board-level processes by coordinating meeting logistics; prepare, compile and circulate materials including agendas, minutes, reports, and presentations;.
• Maintain accurate records of meetings including tracking and reporting on Board decisions and action items, ensuring timely follow-up and completion.
• Assist in developing and maintaining risk management and impact reporting frameworks and tools for the Trustee Board.
• Collect, analyse, and report on data related to AVUK’s strategic programme impact and outcomes.

Governance and Additional EA Support Duties

• Support the Director of Finance and Operations and Operations Manager to ensure AVUK’s legal obligations regarding governance, record-keeping and reporting requirements are maintained.
• Oversee office management and liaise with landlords at AVUK centres in London, Bicester, and flexible workspaces in Glasgow and Leeds.
• Manage special projects and initiatives as assigned by the CEO or Senior Management Team, including planning and execution.

These responsibilities are not exhaustive and will be reviewed, in consultation with the post-holder, from time-to-time and amended in light of the changing needs of the charity and experience and development of the post-holder.

PERSON SPECIFICATION

Essential:

• Proven experience as an Executive Assistant in a similar role, or in direct organisational management.
• Strong organisational and time management skills, with the ability to manage multiple priorities effectively.
• Excellent written and verbal communication skills, with a high level of attention to detail.
• High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to work independently and collaboratively within a team.
• Demonstrable discretion and ability to handle confidential information with professionalism.

 Desirable:

• Familiarity with governance structures and impact reporting frameworks.
• Strong analytical and problem-solving skills.
• Experience in project management and coordinating cross-functional initiatives.
• Proficiency in Salesforce or other CRM platforms, including data logging, relationship mapping, and report generation.
• Knowledge of Microsoft tools (e.g., SharePoint, Teams, Planner) to support effective information sharing and action tracking across teams.

INSTRUCTIONS TO APPLICANTS

Anyone wishing to apply for this post should submit their CV along with a covering letter (max 2 pages) explaining what draws them to working for our charity and how they see their skills contributing to our work.  Applications received after 9:00am on Monday 20 October 2025, will not be considered.Only candidates shortlisted for interview will be contacted.Interviews will take place via MS Teams.

Key Dates

Closing date for applications:  Monday 20 October at 9:00am

Shortlisted candidates notified:  Via email on or before Wednesday 22 October

Interviews:  First Round: Tuesday 28 October, Second Round:  w/c Monday 03 November

We use a blind recruitment system to ensure fairness.  Personal details such as name, address, social media links, gender, ethnicity and educational institutions remain hidden until shortlisting is complete.

We believe that diversity brings strength to our organisation; we recognise and value the importance of lived experience and encourage people of all backgrounds and abilities to apply for this role.

Strictly no agencies.

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

Background

We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions. Volunteering at Muscular Dystrophy UK plays a vital role in driving forward the charity’s mission to support individuals and families affected by muscle-wasting conditions. Volunteers are at the heart of MDUK’s work, contributing their time, skills, and passion to raise awareness, fundraise, and deliver community-based support. Supporting and empowering volunteers is essential not only to enhance their experience and wellbeing but also to strengthen the charity’s impact across the UK. By fostering inclusive, meaningful, and well-structured volunteering opportunities, the Volunteering and Support Group Officer will help ensure that every volunteer feels valued and equipped to make a real difference in the lives of the community that MDUK supports.

In this role you’ll work with the Volunteer Engagement Manager to ensure that volunteers across the organisation are recruited, trained and managed effectively, so our volunteers feel supported in their roles, and get the most they can from their volunteering.

You’ll additionally support the organisation of in person and online activities which provide a supportive, welcoming space for people affected by muscle-wasting and weakening conditions to meet with others – both in their local area and online across the UK. You’ll provide support to the volunteers who chair and coordinate these events, ensuring throughout that meetings and events meet the needs of our community.  

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Location: We operate a hybrid model (home and office, London SE1). 

Closing date: Wednesday 15th October 

NB Interviews likely to be held on 22nd & 23rd of October 

Please download the job description to see full role responsibilities