Jobs

The purpose of this role is to lead the design and delivery of learning programmes that help social entrepreneurs create lasting impact. You’ll take direct responsibility for facilitating cohorts as well as leading 1-2-1 coaching and diagnostics, and delivering Action Learning Sets, SSE’s long-standing peer-coaching method (training provided). You’ll hold accountability for the quality of programmes allocated to you. You’ll work alongside our learning facilitators and our learning and enterprise development managers to ensure every programme stays true to our action learning approach.

As SSE deepens its focus on commercial acumen and scale-up support, you’ll help make sure that direction reaches every cohort you work with — keeping your programmes as sharp, practical and impactful as everything else we do. You’ll bring your own commercial awareness to how you facilitate, and build relationships with contributors, speakers and specialists who can bring real-world commercial expertise into the room for your cohorts.

You’ll succeed in this role if you believe in what social entrepreneurship can achieve and want to support social ventures to grow and create more impact in their communities and beyond.

Welfare Officer – East Region

Racing Welfare is a national charity supporting British horseracing’s current and retired workforce.  We are looking to recruit a Welfare Officer to join our amazing Welfare team in the South.

It’s an exciting time to be joining the organisation; our charity has never been more needed by the industry.  

You will be offered a competitive salary, employer pension scheme, generous annual leave entitlement, flexible working patterns to ensure a healthy work-life balance, income protection insurance, life assurance, tickets to almost all race meetings at Jockey Club racecourses, twice-yearly two-day staff training and team building events along with a range of other employee wellbeing initiatives. 

As a charity, wellbeing is at the forefront of all we do. We aim to be a leading employer in the industry and make sure everyone at Racing Welfare has the opportunity to thrive.

You will need to be highly motivated and flexible with excellent listening and interpersonal skills, an understanding of professional boundaries and a commitment to continuous professional development. Experience of working with and supporting people, alongside an understanding of confidentiality and data protection is desirable, although training will be provided.  Knowledge and experience of the thoroughbred horseracing and breeding industries is desirable.

We are a close-knit and supportive team, and we need a strong team player who can get involved and promote the ethos of the charity, offer impartial information, advice, guidance and support to all those connected to the industry.

The successful candidate will be expected to work from our Newmarket office, with travel across the region will be required, for which you will need to use your own car.  A mileage allowance will be paid. This is a full-time post. 

Please note, as this post will involve direct contact with young people and vulnerable adults alongside some work of a sensitive nature it will be subject to a satisfactory, enhanced DBS disclosure.  We also make checks on staff working with vulnerable adults and young people against the DBS barred lists.

We welcome enquiries from everyone and value diversity in our workforce. Closing date is the 4th of September 2026.

Salary £29,000 D.O.E

Racing Welfare is committed to safeguarding and will always recruit all personnel in line with government guidelines, relevant legislation, and the Charity Commission's best practice guidance.

This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

• All unspent convictions and conditional clauses
• All spent convictions and adult cautions that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020)

Racing Welfare’s Safeguarding Statement of Intent can be found on our website. 

Racing Welfare is an equal opportunities employer.

Location: Any of our King's Trust offices (flexible with a minimum of 2 days in the office)

Interviews: 9th September 2026

We are looking for an experienced and enthusiastic Procurement Manager to join our Procurement team, to support the Head of Procurement to take the department to the next level.

You will use your commercial focus and expertise to drive best practices in our projects, managing various aspects of spending from RfQs for tail-end to tendering on our eProcurement portal for large project procurements.  You will find yourself constantly challenged to come up with innovative ways of thinking and working closely with stakeholders to lead on procurement understanding, driving value for money, strategic projects and managing the supply chain.

You will get involved in a huge variety of projects, from ICT equipment to Marketing and Events, and everything in-between – this means you’ll need to be dynamic and flexible and able to manage your own time well. Sustainability, Social Value and EDI are important to the Trust as a Charity, and so you will strive to embed this in our supply chain with the key suppliers that we work with.

This is an exciting role that the ideal applicant can really make their own and would suit someone who is a self-starter with energy and drive, and a good background in procurement.

Although this role is based in Manchester, you will be expected to travel to our centres across the U.K. with the requirement to stay away from home one or two nights a week if you’re working on key projects in certain areas. Primary locations for this work are Birmingham, Glasgow and London.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Procurement Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Procurement Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Strategic Asset Manager

East London (Hybrid) | £59,166 + Excellent Benefits

Goodman Masson are delighted to be partnering with Local Space to recruit a Strategic Asset Manager.

This is an exciting opportunity to join a forward-thinking organisation at a pivotal stage in the development of its Asset Management function. Reporting directly to the Director of Assets & New Business, you'll play a key role in shaping long-term investment strategies, ensuring high-quality asset intelligence and supporting evidence-based decision making across a diverse housing portfolio.

If you're an experienced Asset Manager with a passion for data-led investment planning, stock condition and strategic asset management within social housing, this is an excellent opportunity to make a real impact while helping improve homes and outcomes for residents.

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The Role

As Strategic Asset Manager, you'll be responsible for leading the organisation's approach to asset intelligence, stock condition data and long-term investment planning.

Working closely with Asset Delivery, Building Safety & Compliance and Finance teams, you'll translate complex asset data into practical investment programmes, supporting business planning, regulatory compliance and long-term financial sustainability.

You'll also act as the organisation's subject matter expert for asset modelling, lifecycle planning and Asset Management Systems, providing high-quality reporting and insight to senior leadership and the Board.

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Key Responsibilities

• Support the development and implementation of the organisation's Asset Management Strategy.
• Lead the management, validation and continuous improvement of stock condition and asset data.
• Oversee Stock Condition Survey programmes, ensuring robust data quality and confidence levels.
• Act as the client lead for the Asset Management System (AMS), driving system development and effective use.
• Develop lifecycle models and produce 5-year and 30-year investment programmes.
• Translate asset data into prioritised planned and cyclical investment programmes.
• Deliver asset modelling, scenario planning and investment analysis to support business planning.
• Produce strategic reports, dashboards and KPIs for senior leadership and Board reporting.
• Support Decent Homes analysis, regulatory reporting and audit readiness.
• Work closely with Building Safety & Compliance teams to align asset investment with statutory compliance requirements.
• Support funding bids and long-term financial planning through robust asset analysis.
• Build strong relationships with internal stakeholders, consultants and survey providers while promoting a data-driven approach to asset management.

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About You

We're keen to speak with candidates who have strategic asset management experience within social housing, local authority or residential property environments.

You'll ideally have:

• Significant experience in Strategic Asset Managemen

Data Quality Assistant

£17.13 per hour plus holiday pay
Temporary Assignment | 6 Weeks | Immediate Start
Fully Office-Based | London

Do you have experience working with charity fundraising data, Gift Aid records and supporter CRM systems?

We are recruiting a number of Data Quality Assistants to support a significant data improvement project for a leading UK charity. This role will focus on reviewing and validating supporter records as part of an important Gift Aid compliance exercise.

This is an excellent opportunity for candidates with experience working within charity fundraising operations, supporter care, donor administration or database teams.

The Role You will play a key role in ensuring supporter and donor data is accurate, complete and compliant. Working as part of a dedicated project team, you will review records, identify discrepancies and support the maintenance of high-quality data across the organisation's CRM system.

Key responsibilities include:

• Reviewing and validating supporter and donor records
• Checking names, addresses and contact information for accuracy
• Reviewing and updating Gift Aid declarations
• Identifying duplicate or incomplete records
• Supporting data cleansing and data quality initiatives
• Investigating and resolving data discrepancies
• Ensuring records meet compliance and data quality standards
• Processing high volumes of information with exceptional attention to detail
• Supporting wider fundraising and database teams with data-related activities

About You To be successful in this role, you will have:

• Previous experience working with charity fundraising, supporter or donor data
• Experience using a charity CRM or fundraising database
• Knowledge of Gift Aid administration and associated processes
• Strong data quality and data cleansing experience
• Excellent attention to detail and accuracy
• Good Excel skills and confidence handling large volumes of data
• A methodical and organised approach to work
• The ability to work efficiently whilst maintaining high standards

Experience using systems such as Raiser's Edge, Salesforce, CARE, Access Charity CRM, Dynamics 365 or similar charity databases would be highly advantageous.

This role is specifically seeking candidates with previous experience working with charity-sector CRM systems, fundraising databases and Gift Aid data. Applications from candidates without relevant charity data experience are unlikely to be progressed.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Prospectus are delighted to be supporting a lovely organisation that provide welfare and wellbeing support in their search for a Senior People and Engagement Officer. This is a permanent role sitting within a collaborative and forward-thinking People team, and offers £36,000, on a remote basis with some travel to the offices in London. This is a genuinely varied role, combining employee relations support with employee engagement, wellbeing, inclusion and culture-focused projects.

Working closely with managers and colleagues across the organisation, you'll provide guidance on a range of people matters including absence, disciplinary, grievance and organisational change, while also helping to deliver initiatives that improve employee experience, wellbeing and workplace culture.

You’ll bring solid experience in a HR or people-focused role, with a sound understanding of HR policies, procedures and employment law. You’ll also have some exposure to employee relations processes; you might have gained this through supporting investigations, note-taking or case administration or advisory work. You’ll have a passion for employee engagement, wellbeing and inclusion initiatives, with strong communication and stakeholder management skills. You’ll be confident, and have some experience of, presenting and facilitating discussions with a range of audiences.

We’re looking for someone who is excited by the opportunity to develop across a broad people remit.

What you'll be doing:

• Supporting managers with employee relations matters across the employee lifecycle
• Contributing to engagement, wellbeing and inclusion initiatives from concept through to delivery and evaluation
• Facilitating sessions, awareness campaigns and employee-focused activities
• Building strong relationships with stakeholders across the business
• Supporting culture, organisational development and change projects
• Contributing to policy development, communications and continuous improvement activity

This role is primarily home-based, with occasional travel to a Central London office for team events, project work and business requirements. Applicants must be able to travel to London when needed.

At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds and are happy to make reasonable adjustments to enable all interested candidates to apply. If you require assistance with your application, please contact Shannon Sanderson, the lead consultant for this role. Please note that applications and CVs sent directly by email cannot be accepted and must be submitted through the application link to ensure they are properly recorded and considered.
 

Are you a creative storyteller with a passion for digital communications and the power of green spaces? The Land Trust is looking for a Communications and Marketing Officer to help share the impact of our work with communities, residents, partners and clients across the UK.

This new role will work with colleagues across the charity and will lead on social media and digital communications, create engaging written, photographic and video content, keep our website up to date, and support newsletters, campaigns, events and communications for our parks and green spaces. It will play a central role in helping us to maintain our commitment to open and transparent communication with residents living on service charge sites.

We are looking for someone who is proactive, organised and full of ideas, with strong communication skills and confidence using multiple social media platforms. You do not necessarily need to have a qualification in communications and marketing, as we’re keen to also hear from those with demonstrable related experience. We are also committed to supporting the right candidate with training and support to grow their skills and experience whilst in post.

The post will be involved with and lead on a range of projects and tasks, so you will need a ‘can do’ attitude to managing a varied workload. Experience in the charity, customer service, community engagement or environmental sectors would also be an advantage.

In return, we offer a generous holiday allowance, pension contributions, life insurance, flexible and hybrid working, wellbeing support, a healthcare cashback scheme, family-friendly leave, and training and development opportunities. Some UK travel may be required, with business travel costs reimbursed.

For details of how to apply see the careers page on our website. 

We will require a CV and a covering letter of no more than two sides of A4.

Applicants must have the right to work in the UK, and a DBS check may be required.

Interviews:
First stage interviews are expected to be held online week commencing 14 September 2026. As appropriate, a follow-up second stage interview will take place in person at the Land Trust offices in Birchwood, Warrington week commencing the 21 September 2026.

Applicants should send a CV and covering letter.  Please see our career page for details on how to apply

Closing date: Sunday 13th September 11:59pm 
First interviews by MS Teams: Thursday 1st and Friday 2nd October
Second interview will be in person on: Friday 9th October

About the opportunity

We are now recruiting for a Programme Coordinator for our schools in Birmingham.

• The Birmingham Programme Coordinator (maternity cover) oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
• The Birmingham Programme Coordinator (maternity cover) supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.

Deadline: Sunday, 30th August 2026
Interviews:On a rolling basis. Early application is advised.
Start date: Ideally, Monday 21st September 2026
Contract and hours: Full time, 12-month fixed-term maternity cover contract. A full working week is 37.5 hours.

Please note, a valid driving licence with access to a car for work purposes is essential for this role.

Duties and responsibilities
 

• Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
• Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
• Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
• Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
• Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.

Person specification 

Qualification criteria:
 

• The right to work in the UK.
• A valid driving licence with access to a car for work purposes.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:
 
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty. 
 

This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have: 
 

• Experience of working with young people and/or project management. 
• Evidence of an interest in education and/or the third sector

How to apply:

To apply for this position you will need to complete and attach an application form to your application. To do this, please download the attached application form, complete the sections in full and save the new file, and then click the 'apply' button.

You will be able to upload the completed application form on the next page.

Applications without an attached application form will automatically be discounted. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help you with making the application process work for you.

Support Workers x2 – Home at Last Service (HALT Service)

Location: Sheffield

Hours: 1 full time post – 35 hours per week and 1 part time post at 28 hours per week

Salary: £32,585 per annum plus £802 Essential Car User Allowance, pro - rated for part time

Contract:  Fixed term until 31st March 2029

Closing date: Monday 31st August 2026 at 11.30pm

 Do you have a good understanding of the needs of people who are sleeping rough and are affected by substance misuse? Then join Shelter as a Support Worker and you could soon be playing a vital role aimed at minimising the impact of bad housing, homelessness and exclusion in the Sheffield area.

About the role

The role is within Shelter, but you will also be part of Sheffield City Council’s HALT team which is multi-agency and works to support people sleeping rough who have drug and alcohol dependence needs. You will work to help people to settle and sustain their homes, support them to access and maintain engagement with substance treatment services. Making sure that Shelter is central to local systems change for people experiencing multiple disadvantages will be a key part of the role, representing Shelter at multi meetings and panels as well as monitoring impact and outcome to report to our funders.

About you

You will have a sound understanding of support and housing issues and experience of working with people with multiple disadvantage. You also have knowledge of safeguarding frameworks, drug and alcohol use and treatment and pathways and experience of working with multiple agencies to support people. As the role will require you to visit people in their homes you will need a full valid driving licence and access to a car for work purposes.

About the team

Sheffield Hub has been established for over 25 years and provides support to over 5000 people a year across the city.  We work to improve the underlying systems that cause homelessness and housing problems, offering a range of help to people in the community, tailored to their needs. The team are around 70 strong, plus an invaluable team of volunteers.

Benefits

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

How to Apply

Please submit your work history and a supporting statement with responses to the four 'About You' points outlined in the job description. The supporting statement should be no more than 1500 words in total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

· We prioritise diversity and have an inclusive and open mindset

Please state on your application if you are applying for the full time or part time role, or whether you would like to be considered for both.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

A leading international charity is seeking an experienced Finance Manager – Systems & Treasury to join its finance team on an initial three-month contract. There is a strong likelihood of extension, with the long-term intention for the role to become permanent.

This is a newly created position that will act as the Finance team's subject matter expert for Microsoft Dynamics 365 Business Central. The system has recently been implemented, and the successful candidate will take ownership of its day-to-day management, ongoing optimisation and future integrations.

You'll work closely with Finance and IT to ensure Business Central is embedded across the organisation, continues to evolve and delivers high-quality financial reporting and operational efficiencies.

Alongside systems ownership, you'll also lead the organisation's developing treasury function, managing cash flow forecasting, liquidity and supporting wider financial planning activities.

Hands-on experience with Microsoft Dynamics 365 Business Central is essential.

Key responsibilities are as follows:

• Act as the Finance team's lead for Microsoft Dynamics 365 Business Central, taking ownership of its day-to-day administration and development.
• Drive ongoing enhancements, optimisation and future integrations, including timesheet and sales systems.
• Develop reports, dashboards and management information from Business Central to support financial decision-making.
• Work closely with Finance, IT and external system providers to resolve issues, improve functionality and maximise system capability.
• Support and train Finance colleagues, becoming the key point of contact for all Business Central queries.
• Maintain strong financial controls, data integrity and user access within the finance system.
• Develop and maintain rolling cash flow forecasts across multiple entities.
• Support treasury management, monitoring liquidity and identifying opportunities to maximise returns on surplus cash.
• Drive continuous improvements across finance systems, reporting and internal processes.

You will:

• Be a fully qualified accountant (ACA, ACCA, CIMA or equivalent) or qualified by experience.
• Have demonstrable, hands-on experience using and administering Microsoft Dynamics 365 Business Central.
• Be confident acting as the Finance team's systems lead, supporting users and driving continuous system improvements.
• Have experience developing reporting, improving finance processes and supporting system integrations.
• Possess strong treasury, cash flow forecasting and financial reporting experience.
• Have excellent stakeholder management skills, with the ability to work across Finance, IT and the wider organisation.
• Ideally have experience working within an international or not-for-profit organisation.

What's on offer:

• Initial three-month contract with a strong likelihood of extension and potential to become permanent.
• Day rate: £350 / £450per day (via umbrella) depending on experience
• Hybrid working arrangements with a London office.

Money Advice Support Officer.

This is a community-based role requiring regular face-to-face appointments with clients across Exeter. We're looking for people who genuinely want to make a difference. You don't need to have worked in money advice before. If you're an excellent communicator, a natural problem solver and enjoy working with people, we'll provide the training and support you need to succeed. This role is about much more than providing advice. It's about building trusted relationships with people who may be experiencing financial hardship, poor mental or physical health, trauma, disability, homelessness, digital exclusion or other barriers that make accessing traditional services difficult. If you're compassionate, resilient, organised and committed to helping people rebuild their confidence and financial stability, we'd love to hear from you.

 

Job Purpose:

The Client Liaison Officers are the first point of contact for individuals referred into the Crisis & Resilience Service and play a vital role in ensuring people receive timely, compassionate and person-centred support. Acting as the gateway into the service, you will build trusted relationships from the very first contact, undertaking holistic assessments to understand not only an individual's financial situation but the wider circumstances affecting their wellbeing and resilience.

You will respond quickly to people experiencing financial hardship or crisis, helping to stabilise their immediate situation through income maximisation, welfare benefits advice, crisis planning and practical support. Working closely with partner organisations, you will ensure every client is connected to the right support at the right time through a coordinated 'no wrong door' approach. You will maintain regular contact with clients throughout their journey, preventing disengagement and ensuring individuals feel supported whilst awaiting ongoing casework. Through empathy, knowledge and flexibility you will remove barriers to engagement, helping clients prepare for specialist advice and supporting them to build the confidence and skills needed for long-term financial resilience.

The role combines triage, welfare benefits advice, crisis intervention, client engagement and case coordination to provide an accessible, responsive and trauma-informed service for some of the most vulnerable people in the community.

Main Duties and Responsibilities

 

Client Engagement and Triage

· Act as the first point of contact for all referrals into the Crisis & Resilience Service.

· Contact new referrals promptly, normally within one working day wherever possible.

· Build positive, trusting relationships from the first interaction.

· Complete holistic needs assessments to understand each client's circumstances, priorities and support needs.

· Identify risks relating to homelessness, utility disconnection, enforcement action, safeguarding and financial crisis.

· Assess barriers to engagement including poor mental health, disability, trauma, digital exclusion, literacy, caring responsibilities and rural isolation.

· Undertake and maintain appropriate risk assessments, including those relating to lone working, to support and safeguard the health, safety and wellbeing of clients and staff.

· Agree preferred communication methods with each client and tailor support accordingly.

 

Crisis Intervention

Provide immediate practical support to help stabilise clients experiencing financial hardship by:

· Maximising household income through welfare benefits advice and applications.

· Supporting Crisis Fund applications where appropriate.

· Completing benefit entitlement calculations.

· Assisting clients to gather supporting evidence.

· Developing emergency budgets.

· Identifying priority debts.

· Negotiating with priority creditors where appropriate.

· Supporting Breathing Space applications.

· Protecting essential services including fuel and housing.

· Arranging emergency support including food, fuel and other crisis assistance where available.

Aim to stabilise urgent situations within three working days wherever possible.

 

Welfare Benefits Advice

· Provide high-quality welfare benefits information and advice.

· Complete benefit entitlement checks.

· Support new claims and changes of circumstances.

· Assist clients with mandatory reconsiderations and appeals where appropriate.

· Identify opportunities to maximise household income.

· Keep knowledge of welfare benefits legislation up to date.

 

Client Journey and Case Coordination

· Allocate clients to the most appropriate adviser based on complexity and need.

· Maintain oversight of client journeys.

· Ensure no client disengages or is lost within the system.

· Maintain regular contact with clients awaiting specialist advice.

· Support clients to engage with "Get Advice Ready" sessions to help clients prepare documentation and understand the advice process.

· Make warm referrals to partner organisations with client consent.

· Support seamless transitions between crisis intervention and longer-term casework.

 

Outreach and Accessibility

· Deliver support flexibly through telephone, video, secure digital communication, outreach venues and home visits where appropriate.

· Remove barriers preventing individuals from accessing advice.

· Adapt communication styles to meet individual needs.

· Promote financial education opportunities and encourage participation where appropriate.

 

Partnership Working

· Develop positive working relationships with partner organisations.

· Liaise with statutory agencies including housing, adult social care, DWP and health services.

· Attend multi-agency meetings where appropriate.

· Promote the "No Wrong Door" approach to service delivery.

 

Systems, Recording and Compliance

· Maintain accurate and timely case records using AdvicePro.

· Complete all monitoring requirements.

· Record outcomes, interventions and client progress.

· Maintain GDPR compliance.

· Use digital systems including client portals, Open Banking and automated workflows where appropriate.

· Ensure safeguarding concerns are recorded and escalated immediately.

 

Continuous Improvement

· Participate in supervision and reflective practice.

· Contribute ideas for improving systems and processes.

· Support service evaluation through client feedback and case studies.

· Keep professional knowledge up to date through continuous professional development.

Temporary Volunteering Programmes Administrator

Predominantly Remote | ASAP Start (First Week of September) | Until December 2026

Salary/rate:£18.13 per hour plus holiday pay
Location:Predominantly remote with approximately one day per month in the London office
Employment type:Temporary
Working hours:Full time. Flexible hours may be considered for the right candidate, with a minimum commitment of 4 days per week
Contract length:ASAP start (first week of September) until the end of December 2026


Looking for a predominantly remote role where you can use your administration, CRM and stakeholder engagement skills to support a growing volunteer programme making a real difference?

An established national charity is seeking a highly organised and proactive Volunteering Programmes Administrator to join their team on a temporary basis until the end of the year.
The organisation has developed several successful volunteering programmes and has experienced significant growth in volunteer engagement. This role will provide essential administrative and coordination support to ensure volunteers receive an excellent experience throughout their journey.

Key Responsibilities

• Supporting volunteer recruitment, matching and onboarding processes
• Managing programme administration, templates and communications
• Responding to enquiries and managing a shared mailbox
• Maintaining accurate volunteer records and programme data
• Supporting matching sessions and volunteer engagement activities
• Assisting with waitlists and established programme processes
• Producing reports and ensuring high standards of data quality
• Working closely with internal and external stakeholders across multiple programmes

About You To be successful in this role, you will have:

• Strong administration or coordination experience
• Excellent organisational skills and attention to detail
• Experience maintaining accurate data and records
• Strong communication and stakeholder engagement skills
• Confidence working in a fast-paced environment with competing priorities
• A proactive, efficient and solutions-focused approach
• Experience using CRM systems

Experience of Salesforce would be highly desirable, although candidates with experience of other CRM systems are also encouraged to apply.


We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Director of People & Organisational Development

ActionAid UK

• Salary: £81,000 - £92,000
• Contract: 18-Month Fixed-Term Contract
• Hours: Full Time, 35 hours per week (flexible working, condensed hours considered)
• Location: Hybrid, London (12 times per year)
• Travel: Occasional travel to Chard, Somerset and international travel as required

Help shape the future of a feminist, anti-racist organisation at a pivotal moment of change.

ActionAid UK works alongside women and girls to challenge injustice, shift power and create lasting social change.

We are now seeking an outstanding people leader to join our Executive Leadership Team as our Interim Director of People & Organisational Development.

This is one of the most significant people leadership opportunities in the charity sector today.

Joining during a period of organisational evolution, the postholder will play a central role in shaping the future of ActionAid UK's people, culture and organisational development agenda. Reporting to the Chief Executive, you will provide strategic leadership across people, culture, safeguarding, organisational effectiveness, employee relations and workforce transformation.

This role is offered on an 18-month fixed-term basis and will appeal equally to established HR Directors seeking a high-impact transformation role, experienced interim leaders looking for a substantial change programme, or values-driven executives attracted by the opportunity to shape lasting organisational impact.

The Opportunity

People and culture have never been more important.

As organisations respond to changing workforce expectations, evolving employment landscapes and increasing demands for equity and inclusion, effective people leadership has become a strategic imperative.

This role offers a rare opportunity to influence organisation-wide change at Executive level. Working closely with the Board, Executive Leadership Team, recognised trade union and colleagues across the organisation, you will shape the systems, structures, leadership capability and people practices that will support ActionAid UK's long-term success.

At ActionAid UK, we are building on strong foundations while preparing for the future.

As Director of People & Organisational Development, you will help lead that journey.

You will join at a pivotal moment as ActionAid UK seeks to:

• Strengthen organisational effectiveness and future-readiness.
• Continue embedding anti-racist and feminist leadership principles across the organisation.
• Develop future workforce and succession plans.
• Review aspects of organisational design and team accountabilities to ensure structures continue to support strategic priorities and effective collaboration
• Build constructive and effective employee and union relationships.
• Lead the implementation of a more equitable pay framework and help shape future reward approaches that support fairness, transparency and organisational values.
• Modernise people systems, processes and data capability.
• Ensure safeguarding, wellbeing and inclusion remain central to organisational culture.
• Review how the People function is structured to best support the organisation's future needs.

Why Join ActionAid UK?

Alongside the opportunity to influence a significant people and organisational development agenda, this role offers access to a unique professional network within the charity and international development sectors.

Based in central London, ActionAid UK shares office space with colleagues from Amnesty International UK and operates alongside a community of leading NGOs, creating opportunities for collaboration and professional networking. The successful candidate will also work closely with HR and OD leaders across the wider ActionAid Federation and may have the opportunity to participate in international HR leadership forums and global organisational development initiatives.

Who We Are Looking For

We are seeking an experienced and values-led executive who combines strategic insight with strong delivery capability.

You may currently be:

• A Director of People, HR Director or Chief People Officer.
• An Organisational Development or Transformation Director.
• An experienced interim executive with a track record of leading complex change programmes.
• A senior people leader from the charity, public, international development or purpose-led private sector.

You will bring:

• Significant experience leading people and organisational development functions.
• Experience leading organisational development, workforce planning, service modernisation or organisational design initiatives that improve effectiveness and support long-term strategic objectives.
• Strong employee relations and employment law expertise,
• Strong experience of trade union consultation and negotiation.
• Experience leading reward, workforce planning or pay framework programmes.
• Knowledge of HR systems implementation, integration or transformation.
• A collaborative and inclusive leadership style.
• Deep commitment to feminist principles, anti-racist practice and social justice.

Whether you are an experienced HR Director, Chief People Officer, Organisational Development leader or senior interim executive, this role offers a rare opportunity to leave a lasting organisational legacy while contributing to the mission of a globally recognised women's rights organisation.

To find out more please contact Tatiana at Charity People.

How to Apply

The application process is CV and Supporting Statement. In the first instance, please send your up-to-date CV to via the link below for further details about next steps. The closing date is 12 noon on 14th September. The interviews will take place week commencing 28th September.

We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Please note: Peabody is not a licensed UK sponsor and cannot offer visa sponsorship for this role

Make a Difference Every Day

We're looking for a Support Worker to join our Young People's Service, helping young people build the skills, confidence, and resilience they need to live independently.

You'll support young people who may be facing homelessness, disability, ill health, or social exclusion, empowering them to achieve their goals and create a positive future.

What You'll Be Doing

• Completing support plans, risk assessments, and regular reviews
• Helping young people develop everyday living skills such as budgeting, cooking, shopping, and managing a tenancy
• Supporting access to education, employment, training, and community services
• Working alongside external agencies to achieve positive outcomes
• Maintaining accurate records and safeguarding standards

What We're Looking For

• Experience supporting vulnerable people through work or volunteering
• Excellent communication and relationship-building skills
• A caring, empathetic, and non-judgemental approach
• Confidence working independently, including lone working
• Good IT skills, including Microsoft Office and case management systems

Why Join Peabody?

At Peabody, our values guide everything we do: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.

What You'll Get

• 25 days annual leave
• Flexible benefits including healthcare, dental cover, and retail discounts
• Up to 10% pension contribution and 4x life assurance
• Learning and development opportunities, including funded apprenticeships
• Two paid volunteering days each year
• Family-friendly policies and a supportive team culture

Working Pattern

This is a full-time, onsite role. You'll work five days per week, including weekends and bank holidays, on a rota basis.

Shifts may include:

• Early mornings
• Evenings
• Sleep-in shifts

Flexibility is essential for this role.

Interview Information

We're reviewing applications and interviewing on a rolling basis, so we encourage you to apply early.

In-person interviews will take place in Witham on 7th, 8th and 11th September 2026.

Important Information

• Enhanced DBS check required
• Successful candidates will be required to undertake regular sleep-in shifts
• Peabody is not a licensed UK sponsor and cannot offer visa sponsorship for this role