Jobs

Prospectus is delighted to be supporting our client in the recruitment of an Impact and Data Analyst role.  Working closely with the CEO and board,  the role is part time, working 2.5 days per week.

The trust is an independent body in England that ensures organizations funded by dormant bank accounts (Better Society Capital, Access Foundation, Youth Futures, Fair4All Finance) stay true to their social missions, overseeing their governance and impact without interfering in daily operations. It holds the Operating Companies accountable for social good, reviewing their strategies, financial reporting, and impact, ensuring they deliver on objectives related to social investment and financial inclusion.

The Impact and Data Analyst is a new role, supporting the Board in exercising effective oversight of good governance, impact and DEI across the Operating Companies.  The focus of the role is to review, synthesise and interpret information and evidence provided by the Operating Companies and other relevant sources, to support Board-level assurance, insight and decision-making. 

The successful candidate will have sufficient technical expertise to assess the quality and credibility of data and evidence, and to support proportionate analysis or synthesis where this adds value to Board oversight. Other requirements of the role include the sound understanding of governance, impact or DEI related concepts, proficiency in using data analysis tools (e.g. Excel, Power BI, Tableau, R, Python, NVivo), to undertake analysis and develop outputs that support synthesis and Board-level insight, and to assess the robustness, reliability and limitations of evidence provided.  Experience within a non-profit or impact led environment would be a bonus.

We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Catherine Bunting at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
     
At Prospectus, we’re committed to supporting you through every step of your application. To start, please send us your CV. If your experience is a good fit, we’ll share the full job description and arrange a call to brief you before you formally apply. We look forward to hearing from you.

This is an exciting and engaging role, managing a small, well-established Philanthropy Team, where you will have the opportunity to work directly with our top supporters, develop interesting cultivation events and help us reach new supporters across Dorset and Wiltshire.

The Philanthropy Team incorporates major donor, mid-value, trust and legacy fundraising. It works closely with public fundraising and events teams. The CEO, Deputy CEO and specific trustees are also actively engaged in managing key relationships.

The role

The role is full time (35 hours per week) with hybrid working between home and the office in Wimborne in Dorset. There will be a requirement to travel across both Dorset and Wiltshire for internal meetings, donor meetings and events, with occasional out of hours working.

About you

We are looking for a talented, strategic, individual who can hit the ground running, be innovative, ambitious and bring exciting new ideas, ready to make a real difference to the growing number of local families we support. Energetic and with a passion for this type of role, you will be a confident communicator, who can build relationships with new and existing supporters and a considerate and thoughtful people manager. You must have a proven track record of working with high-net worth individuals in order to apply. We welcome applicants from within and outside the charity sector.

About us

Julia’s House cares for babies, children and teenagers with life-shortening or life-threatening conditions across Dorset and Wiltshire. We provide support for the whole family - mums, dads, siblings and even grandparents. Our care is regular, frequent, flexible and free, with more than half of our care taking place in family’s homes.  When the worst happens, Julia’s House is there. We offer comfort and support at home, in hospital or our hospices, wherever families need us.

Join us and make a real difference in this key role

Please note, we review applications ongoingly until the closing date, so please do submit an application as soon as possible.

Assessment Day at our Bradford Support hub: 18th February 2026

Please note that this role requires full time training to be held at our Bradford offices, commencing 13th April for 8 weeks, which you would need to be available for. 

We want to get to know you for the person you are, so please respectfully refrain from using any kind of any AI generated answers on the application form. 

Job Description

Whether you have worked in Debt advice before or are looking for a new opportunity we can help you develop your skills and knowledge to join our Service Delivery team. If you are confident with numbers, can deliver excellent customer service and are compassionate, but emotionally resilient then this is the perfect role for you.

CAP celebrates the value of diversity and our aim is for our workforce to be as inclusive as possible as well as representing the communities we serve. With this in mind, we welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from candidates from black and ethnic minority backgrounds. We are committed to continue building an environment that embraces diversity and includes all.

Salary and Progression

Trainee Debt Advisor starting salary of £25,810 with the opportunity to progress to a Debt Advisor role with a salary of £27,960 usually within 12 months. Further progression is available to a Senior Debt Advisor with a salary of £29,926, usually after 2 years (based on meeting necessary performance and development criteria). 

After this there are manager and specialist roles that may become available to apply to for further career progression.

Location

Bradford Office based initially during training but with hybrid working split between home and our office available after completion of initial training. You can of course work from the office entirely if preferred.

As a Trainee Debt Advisor you will complete a comprehensive programme of classroom training, exams and on the job sign off to equip you to be able to bring expert advice and support our clients in their journey to becoming debt free. 

Once you step into one team, you will be working in a fast paced, but rewarding environment. As a debt advisor you will be creating bespoke advice, crafted to help each client gain greater control over their finances. Whether it is negotiating with creditors, or reassuring a distressed caller, as a debt advisor you’ll be demonstrating the highest standard of service, demonstrating both expertise in knowledge but also genuine care for those we are working with. 

What a Debt Advisor does:

• Build budgets to support clients in managing their finances

• Create tailored advice plans to give suitable options to become debt free

• Negotiate with creditors to create a sustainable payment plan and stop further debt collection 

• Resolve client queries over phone, email and sms

• Working with partner churches in running their local debt centres

See full accountabilities below

Rewards & Wellbeing

• CAP 6.5% employer pension contribution (increasing to 10% based on your personal contributions)

• 34 days annual holiday (including flexible bank holidays), increasing by a day per year up to 39 days

• 2 paid Mental Health days and up to 5 Family Emergency Care leave days per year

• Paid 'Revive' days to take time out with your team during the year

• Enhanced paid sickness, maternity, paternity and adoption leave

• Access to Employee Assistance Programme

• Hybrid working

• Flexitime from completion of training (start/finish earlier or later in the day, accrue extra time off & achieve that work/life balance!)

• Free annual eye tests

• Plus many more!

Responsibilities

• Complete the Debt Advisor classroom training course

• Create a client budget from information gathered by local CAP staff, reviewing documentation, identifying further queries and applying guidance to expenditure

• To advise clients on their best options to deal with their financial difficulties. This includes formulating a strategy to become debt free, as well as broader advice relevant to their financial situation 

• Pass Stage 2 sign off for advice creation 

• Identify potential enforcement action against clients, negotiating with creditors to establish sustainable plans for repaying debts (or holding further enforcement action)

• Complete Phone training and achieve sign off for call handling 

• To deal with client and creditor queries as they arise through the various communication methods available; including phones, post, emails and SMSs 

• Amend and update client budgets with changes to their circumstances and identify when a change of circumstance impacts a clients route option

• Pass Stage 1 sign off for budget amendments

• To demonstrate patience and resilience whilst helping clients with multiple complex needs, ensuring that CAP continues to deliver the very best for the very least 

• To proactively manage clients’ cases toward a debt free conclusion, completing workflow tasks as required and complying with CAP’s Debt Help Policy and Procedures at all times

• To liaise with and work alongside other Service Delivery teams

• To communicate with the CAP debt coaches regarding the status of their client’s cases

Measurable Outputs:

• Achieve a Pass in the required exams to complete the Debt Advisor training course

• Achieve Stage 1 sign off within 6 months of starting the role

• Achieve Stage 2 sign off within 12 months of starting the role

Culture

• Clearly live out and embrace the cultural values of CAP.

• Clearly demonstrate a heart and passion for the charity.

• Sincere acceptance, understanding and practice of the Christian ethos and purpose of the charity.

Other responsibilities include:

• Being willing to pray with staff and fully engaged with our Christ-centered culture.

• Encouraging friends, family and other contacts to support the charity through the Life Changer programme and other fundraising initiatives.

• Attending annual CAP staff conferences.

• Completing all compulsory CAP training within given timescales.

• This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.

The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment. It may change from time to time to reflect changing circumstances.

Christian commitment:

• The candidate must be able to give both verbal assent to and practical demonstration of Christians Against Poverty’s Statement of Faith and Core Values.

• Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of their own personal faith and in line with CAP’s Statement of Faith.

All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes: 

• A responsibility to ensure a safe environment in which CAP services can be delivered. 

• Identifying children and adults where there may be safeguarding concerns.

Following the CAP Safeguarding policy in addressing any concerns appropriately.

Skills required

• Excellent communication, both verbal and written 

• Able to quickly analyse complex situations to find the best solution

• Confident computer user, able to quickly gather and accurately record information

• A confident, quick learner with a capacity for large workloads

• High emotional resilience. Able maintain wellbeing whilst dealing with sensitive and highly emotive client circumstances

• Strong numerical skills

Educational requirements

• A Level education or equivalent

We’re looking for an enthusiastic, friendly, and committed Community Fundraiser to join our Wiltshire fundraising team. This is more than just a job - it’s an opportunity to help change lives while building meaningful relationships across your community.

What you’ll do:

• Be the face of our charity in Swindon - build and nurture strong relationships with local supporters, businesses, schools, and community groups.
• Proactively look for opportunities to raise awareness and build partnerships across Swindon, motivating others to get involved.
• Attend local events, talks and fundraising activities.

• Inspire, guide, and support people with their fundraising efforts.
•  

What we’re looking for:

• A true people person with excellent communication skills – someone who enjoys meeting new people and building connections.
• Someone who is organised, proactive, and ready to make things happen.
• A team player who’s happy working independently and collaboratively.

Why you’ll love it:

• Hybrid working for flexibility and work-life balance.
• The chance to be part of something meaningful and impactful
• You’ll be part of a passionate, supportive team.

This role includes occasional evening and weekend work, so flexibility is key. A full driving licence and access to a car for business use are essential.

If you’re ready for a role that’s rewarding, impactful, and full of purpose—we’d love to hear from you!

Prospectus is excited to be supporting our client in their search for a new Trusts and Foundations Officer to join their high value giving team during a very exciting time in its journey.

The trust are the UK’s largest reading charity, reaching millions of children every year with books and support to get every child reading, regularly and by choice. Children who read are more likely to overcome disadvantage caused by inequalities – they’re more likely to be happier, healthier, more creative and empathetic, and experience better mental wellbeing and self-esteem. There are myriad ways in which reading can enrich and change lives of children and families for the better.

This role is integral in supporting the organisation to develop its presence in the trust and foundations world. You will help to develop and manage a high-quality pipeline of new trust and foundation opportunities and inspire them with the potential of the trust's impactful projects. Alongside exciting development work, this role will be responsible for stewarding and engaging their growing portfolio of warm supporters to provide inspirational impact reporting. This role will provide the successful candidate with excellent career development opportunities in the sector and invaluable experience such as supporting a multi-million-pound Arts Council England grant. This officer will also work alongside a strong Fundraising team and share the space with the Books and Design teams.
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The successful candidate will have a knowledge of and experience in fundraising, perhaps in a broader fundraising role that has touched on trusts and foundations. You will have a strong desire to develop your skills in grant giving, as well as a desire to make a difference to disadvantaged children and families.

This is a hybrid role, based from their offices in London. It has a salary of £30k - £35k.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Ariha Semontee at Prospectus.

If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Exciting Opportunity: Carer Locality Workers covering Keighley

Carers' Resource is excited to announce a new opportunity to make a real difference in the lives of carers. We are currently seeking:

2 x Carer Locality Workers

Hours: 37 hours or 22 hours per week (hours to be confirmed at interview)

Location: Keighley

Salary: £24,437 - £26,802 (FTE)

Role Overview:

You will play a pivotal role in supporting unpaid carers through listening, advising, and advocating for them. You'll conduct wellbeing reviews, needs assessments, identify and carry out required actions, and collaborate with local services. Your work aligns with local safeguarding procedures, promoting wellbeing and positive change for carers.

Own transport, clean driving license, and business class insurance is a requirement of the role.

For an informal discussion about this role, please reach out to Julie Peacock at Carers' Resource.

Join Our Team:

This is an opportunity to join a dedicated team that is committed to making a meaningful impact on the lives of carers. If you are passionate about supporting others and making a difference, we encourage you to apply. Carers' Resource values diversity and is an equal opportunity employer. We encourage applications from all backgrounds.

Closing date for applications Sunday 8th February 2026
Proposed interview date: Monday 16th February 2026 (in Skipton)

Team: Community Operations

Location: Hybrid in Truro, Cornwall with regular travel across the region

Work pattern: 35 hours per week to include occasional weekends and evenings once or twice a month

Salary: Up to £30,809.83 per year

Contract: Permanent

This role requires an enhanced DBS check (including the Children's Barred List). 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Community Operations Volunteer Team Manager:

• Lead high-quality volunteer management across a defined geographical area, ensuring that volunteer-led activities are delivered effectively, safely, and in line with organisational policies and best practice
• Responsible for the full volunteer lifecycle, including the recruitment, induction, training, and ongoing support of a diverse volunteer team
• Play a vital part in enabling the successful delivery of Cats Protection’s work across centres, branches, regional hubs, and specific projects

About the Community Operations team:

• The community operations team is responsible for supporting our volunteers in centres and branches to work towards our strategy – All for Cats.
• Our centres and branches care for thousands of cats each year until they are able to find a loving new home.
• The team consists of a Regional Community Operations Manager, Branch Development Manager and Community Operations Volunteer Team Manager plus the wider volunteering teams

What we’re looking for in our Community Operations Volunteer Team Manager:

• Experience of team leading/supervising employees and volunteers
• Good understanding of volunteer management
• Demonstrates empathy and understanding when addressing emotive issues
• Ability to multi-task and work on own initiative, accurately and under pressure
• Valid UK driving licence and access to own vehicle

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 25 January 2026

Interview date: 05 February 2026

Please note, we do not accept applications or speculative CVs from agencies.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form
2. in-person interview at Cornwall Cat Centre

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

We are looking for a Skills Development and Engagement Coordinator who will be involved in supporting the programme journey of a young person from when they have a confirmed place on our programmes to the point when they start their expedition or adventure with us. The successful candidate will also coordinate the delivery of our Expedition Workshops and manage our Workshop Facilitators.

If you are an energetic, mature, and motivated self-starter keen to take on new challenge come and help us prepare young people for adventure and to achieve their fundraising targets.  You will need to be hard working, proactive, practical and organised, and have the self belief to be a confident communicator and empathetic to the different starting points of young people. You’ll be motivated by targets, and able to identify opportunities and foster relationships with young people and other stakeholders as part of our wider British Exploring Society community.  

We welcome applications from individuals returning to work, looking to change sectors or to apply their skills in a new context. British Exploring Society is committed to equal opportunity and to building a team that represents a diverse variety of backgrounds, skills and perspectives. The more inclusive we are, the better we think we’ll be at delivering our charitable aims.  We are an equal opportunities employer and do not discriminate on the grounds of gender identity, sexual orientation, martial or civil partnership status, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.

If you are interested in applying and require any accessibility adjustments to the interview process, please do let us know when you apply. Thank you.

Location: Home based with UK-wide travel, on occasion
Salary: Circa £41,000 per annum 
Hours: 37 hours / week
Contract type: Permanent
Reporting to: Senior Policy Manager
Responsible for: No line management responsibilities at the present time, however there maybe a future opportunity to line manage

The Strategy and Policy Team is part of the National Fire Chiefs Council (NFCC) Corporate Services Directorate. The successful candidate will play a key role within the team, which incorporates policy and strategy support across Fire and Rescue Service (FRS) functions. The team works on a remote basis with the occasional requirement to attend meetings or events in London or other locations around the UK on a semi-regular basis.

The Strategy and Policy Team work closely with subject matter experts, insight analysts, and communications colleagues across NFCC to support and produce policy advice, positions, and content. Through the timely and clear production of evidence-based advice, our primary objective is to support national policy development, with the aim of improving the safety of the communities we serve.

What you will be doing:

The successful candidate will report to the Senior Policy Manager and be responsible for leading the development of policy advice, positions, and responses to Government across a range of topics. These could include aspects of operational preparedness and response, fire reform, climate change, emerging technologies, the NFCC strategy, and cultural improvement.

The post holder will be part of a team producing policy products for UK FRSs across all areas of FRS activities. Responsibilities will include engagement with UK FRSs to ensure that policies and national positions under development enjoy the support of our members and appropriately reflect their views.

In addition to working with other members of the Strategy and Policy Team, you will also work with technical, communications, data, and governance colleagues from other NFCC teams.

The post holder may also be involved with the preparation of research reports, impact assessments, cost benefit analysis of policy options, equality impact assessments, and presentation of data where relevant.

Who we are looking for:

We are looking for someone with strong writing and analysis skills, with the ability to synthesise large amounts of technical information and translate that into products that are easy for a non-technical audience to grasp. You will bring a positive approach to being part of a team; seeing challenges as a glass half full.

You will have experience in time management and managing multiple tasks at a time.

You will need experience of working in a fast-paced and political environment, and of handling high profile issues.

If you think this could be the job for you, please have a look at the attached Job Description and apply via the NFCC website .

What you can expect:

We are people centred and focus on creating a positive and engaging working environment. Wellbeing, reward, recognition, and personal development are not just words we talk about, we put them into action daily.

We offer an enhanced annual leave allowance of 26 days (pro-rata) plus bank holidays (increasing with length of service), healthcare cash plan and flexible working.

How to apply:

If this sounds like the role for you, please complete our online application form linked on the ‘Apply Now’ button on the NFCC Website . Please note, CV’s will NOT be accepted for this position.

Closing date: 6th February 2026

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.

Prospectus is delighted to be supporting our client in the recruitment of a Company Secretary.  Working closely with the CEO and board,  the role is part time, working 2 days per week.

The trust is an independent body in England that ensures organizations funded by dormant bank accounts (Better Society Capital, Access Foundation, Youth Futures, Fair4All Finance) stay true to their social missions, overseeing their governance and impact without interfering in daily operations. It holds the Operating Companies accountable for social good, reviewing their strategies, financial reporting, and impact, ensuring they deliver on objectives related to social investment and financial inclusion.

The Company Secretary plays a critical governance and compliance role within the organisation. Responsible for ensuring the company complies with legal and regulatory requirements, the Company Secretary supports the Board of Directors, oversees statutory filings, and facilitates best practices in corporate governance.  This role is essential in maintaining the integrity of the organisation's governance framework, supporting board effectiveness, and ensuring accurate and timely communication with stakeholders and regulatory bodies, including Companies House and, where applicable, the Charity Commission or Financial Conduct Authority (FCA).

The successful candidate will have proven experience in a similar role and will be ICSA/CGI qualified or working toward the qualification.  You will also have a strong understanding of UK company law and corporate governance frameworks with high attention to detail and discretion when handling confidential information.

We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Catherine Bunting at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
     
At Prospectus, we’re committed to supporting you through every step of your application. To start, please send us your CV. If your experience is a good fit, we’ll share the full job description and arrange a call to brief you before you formally apply. We look forward to hearing from you.

About The Role

We’re looking for a highly experienced and motivated Supporter Care Manager to lead our brilliant Supporter Care Team. In this role, you’ll make sure every supporter who contacts us receives a positive, professional, and memorable experience. From handling donations and enquiries to managing complaints and ensuring we meet our service standards, you’ll take ownership of delivering a high quality service that makes a real difference to how people feel about supporting us.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You’ll oversee the day-to-day running of the Supporter Care function, driving efficiency, consistency, and care in everything we do. Working closely with colleagues across fundraising and beyond, you’ll help refine our processes, improve supporter journeys, and ensure feedback is acted on. It’s a role that combines leadership, strategy, and hands on delivery, perfect for someone who enjoys variety and isn’t afraid to challenge the status quo to make things better.

As a people-focused manager, you’ll build a supportive and inclusive environment where every team member can grow and thrive. You’ll lead by example, ensuring your team feels motivated, empowered, and clear on how their work contributes to the wider success of the organisation.
If you’re passionate about delivering outstanding customer care, love motivating others, and want to use your skills to lead a team that truly makes a difference, we’d love to hear from you.

You will be contracted to our London hub with a minimum expectation of two days per week working in person at the Hub and flexibility for working remotely/at home when not on site.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Make a real difference with our MND Connect team. Your compassion and clear communication will help people feel informed and reassured at a time when reliable support really matters

As a Support Adviser, you’ll provide high-quality information, practical advice and emotional support to people affected by MND. You’ll help callers understand complex topics such as new diagnoses, voice banking, genetic testing, financial support and available local services.

Every conversation is unique, and each one has real impact.

You’ll join a collaborative and resilient team who are committed to person-centred support. We share knowledge and stay focused on solutions that help the people contacting the helpline.

You’ll bring experience in information-giving, ideally from a helpline or support-service setting, strong communication skills, empathy and the confidence to support people in managing the impact of MND. Familiarity with CRM or contact-centre systems and Microsoft 365 is important, but full training and ongoing support are provided.

Professionalism, discretion and a commitment to safeguarding best practice are essential in this role.

If you’re proactive, compassionate and ready to make a meaningful difference, we’d love to hear from you. 

Hybrid Working and Flexibility: This is a 12-month Fixed Term Contract opportunity with the expectation to attend the office 2 - 3 days per week.

The official job title for this role is: MND Connect Adviser

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

Key Responsibilities

• Respond promptly to helpline calls, emails and forum posts
• Offer tailored guidance through active listening and sensitive questioning
• Provide clear information on MND Association services and signpost to external support
• Liaise with professionals and MND Care Centres to support complex cases
• Maintain accurate, confidential records and complete admin tasks efficiently
• Help improve services and uphold high-quality standards
• Identify and act on risks, including safeguarding concerns
• Promote the Association’s resources, values and mission in all interactions

About You

• Experienced in information-giving, ideally via helplines or support services
• A collaborative team player who shares knowledge and supports others
• Solution-focused, proactive and quick to learn
• Empathetic, resilient and confident supporting people in distress
• Skilled communicator, able to build rapport by phone and in writing
• Experience with CRM/contact centre systems and Microsoft 365
• Professional, discreet and committed to safeguarding best practice

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. This role requires a DBS check to be completed.

About the Refugee Council 

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.

We have offices across the UK where our Services teams provide support to refugees at local level. 

Inclusion and accessibility 

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Our Values 

Our values underpin everything we do:

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do. 
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding. 

About the role

The UK government’s resettlement programmes (such as UKRS, ARAP as well as other UK Resettlement Schemes) support refugees who are selected and processed in the region of origin and brought to the UK with their status already determined. Under this scheme, a specific quota of refugees will be coming to the UK for resettlement. The Refugee Council has agreed to work in partnership with Kent County Council to deliver the regional programme.

The Refugee Council resettlement team provides advice and support for resettled refugees to help them adjust to live in the UK, access services and mainstream provision and establish community link.

Staff benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 30 January 2026.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

We have an exciting opportunity for an experienced leader to join our organisation as Chief Executive Officer to play a pivotal role in delivering the strategic aims of the organisation and making a lasting impact on the community we support.
 
Position: Chief Executive Officer
Salary: £55,000 - £57,000 dependent on experience
Hours: 35 hours per week
Location hybrid: Nottingham City office base (Dryden Enterprise Centre) and community-based across the City, with flexible home working options.
 
Are you a dynamic and experienced leader passionate about strengthening the voluntary and community sector? Nottingham Community and Voluntary Service (NCVS) is seeking a visionary Chief Executive Officer to lead our dedicated team and drive our mission forward.
 
Established in 1875, our fundamental aim is to enhance the quality of life for people in Nottingham by bolstering the voluntary and community sector.
 
NCVS provides crucial support in three key areas:
• Volunteering: We strive to improve the quality and diversity of volunteering opportunities throughout the city.
• Voluntary Sector Development: We strengthen the capacity of the voluntary sector through promoting best practices, offering funding advice, and providing essential training.
• Voices: We champion the voluntary sector on critical issues, ensuring its access to and influence upon key decision-makers.
 
About the role
 
As Chief Executive Officer, you will provide strategic and operational leadership for NCVS, working closely with the Board of Trustees to deliver the organisation’s vision, ensure long-term sustainability and maximise our impact across the city.
 
You will lead a committed team, oversee the development of our programmes and services, and act as NCVS’ principal ambassador – building strong relationships with partners, funders and networks locally, regionally and nationally. A key part of the role will be securing income, championing the VCSE sector, and ensuring NCVS continues to respond effectively to the changing needs of communities and organisations in Nottingham.
 
This is a broad, influential role suited to a leader who is equally comfortable setting strategy, representing the organisation at senior levels, and rolling up their sleeves when needed.
 
What you’ll be responsible for
 
• Providing clear strategic leadership and direction for NCVS, translating vision into delivery
• Ensuring the organisation’s long-term financial stability through income generation, grants and partnerships
• Leading and developing the senior team, fostering a collaborative, values-led culture
• Working with Trustees to maintain strong governance, performance management and accountability
• Representing NCVS externally and strengthening our profile with funders, partners and decision-makers
• Championing the voluntary, community and social enterprise (VCSE) sector through advocacy, collaboration and engagement
• Overseeing budgets, resources and organisational infrastructure to support effective delivery
 
What we’re looking for
 
You will be an experienced senior leader, ideally from the voluntary or community sector, with a strong understanding of how local infrastructure organisations support communities and volunteering in Nottingham/Nottinghamshire.
 
You’ll bring a track record of developing strategy, securing funding and building effective relationships with a wide range of stakeholders. You’ll be confident influencing at senior levels, while remaining approachable, hands-on and values driven.
 
You’ll also bring:
• Strong financial and organisational management capability
• Experience leading, coaching and motivating teams
• Insight into the policy, funding and partnership landscape affecting the VCSE sector
• A collaborative, solutions-focused mindset with the confidence to lead change
• Flexibility to work across Nottingham and occasionally outside standard office hours. The Chief Executive Officer is expected to attend in-person meetings in and around Nottingham 1 to 3 days a week, on average.
 
Why join NCVS?
 
This is a rare opportunity to lead a respected, long-established organisation at the heart of Nottingham’s voluntary and community sector. You’ll have the chance to shape strategy, influence decision-making, and make a tangible difference to communities across the city.
 
Application Process: Closing date: 8am Monday 16th February. Interviews will be held 11th and 12th March.
 
By clicking on the link to apply for this role you will be able to read the job description and person specification in full and view our CEO recruitment video.
 
Thank you for considering NCVS as your next professional home and we look forward to receiving your application.
 
You may also have experience in the following: Chief Executive Officer (CEO), Chief Executive, Chief Executive – Charity / Non-Profit, Charity Chief Executive, Non-Executive Director / Chief Executive, Director of a Charity / Voluntary Organisation, Managing Director – Charity / Third Sector, Executive Director – Non-Profit, Voluntary Sector Chief Executive, VCSE Chief Executive, Third Sector Chief Executive, Director of Voluntary Services, Head of Charity / Head of Non-Profit, Social Impact Chief Executive, Community Services Chief Executive, etc
 
REF-226 014