Team Administrator Jobs in Home Based

Discovery is proud to be successfully accredited by the Great Places To Work Programme for the third year in row in 2023.

We’re all here to make a positive difference to people with learning disabilities and/or autism in Somerset.

A varied and interesting role working closely with the Operations Director (OD) and the Regional Management Team, providing administrative and secretarial support whilst ensuring the smooth operation of the Regional Office.

You will be expected to travel to Taunton for monthly team meetings.

Interviews will take place face to face in our Taunton office on the 13th May.

About the role:

• Providing administrative and secretarial support to the OD in performing his/her role, acting as a point of contact both internally and externally in the OD’s absence.
• Key point of contact both over the telephone and in written communication for the Regional office.
• Establish and maintain appropriate administrative systems, records and filing systems on behalf of the Region, arrange and minute meetings, producing letters, reports and other documents as required.
• Ensure the provision of all supplies including adequate stationery, furniture and office equipment, reporting any defects.
• Supervise the office I.T. system including the storage of documents, setting up directories, regular backups, reporting any faults, following the Dimensions' procedures.
• Support the Regional Management team in recruitment activity as required, liaising with the Resourcing team to ensure efficient and effective recruitment processes are achieved.

Why join us?

Discovery are committed to developing skills and rewarding our staff. We offer:

• A salary of £23,252 per annum (based on 37.5 hrs per week)
• 30 days’ annual leave entitlement (including bank holidays)
• Access to discounts on high street shopping, cinema tickets and meals out
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. 
• Employee Assistance Programme
• Supported ‘Learn to Drive’ scheme (up to 10 driving lessons paid for by us)
• Pension scheme
• Life Assurance 

Who we are

Discovery exists to help each person we support to live a fulfilling life, to be equal in society and to be active in his or her local community. That’s a big deal. It means being able to have choice and control in life. It means choosing to go out or to stay in, making friends and having relationships, finding and developing skills and interests. It also means managing a home, voting, staying healthy and being able to pursue employment or volunteering opportunities. If you think you can help the people we support get more from life, in a direct support or office based role, we want to hear from you. 

Discovery is proud to be one of the very few social care organisations that are members of the Great Places To Work programme 2022.

Apply now:

So if you would like to be a part of our team and if you feel that your values match ours, please apply by clicking the button below - upload your CV and we will be in touch. You could soon be making a positive difference every day. 

The role

This role plays a vital part in ensuring the efficiency of our HR operations and the smooth running of our office.  You will provide administrative support across the full spectrum of the HR employee life cycle, from recruitment through to retirement, and ensure our office is a professional and welcoming space for staff and visitors.

Key responsibilities of the role include:

• Administration duties related to day to day operations of the HR function; including recruitment, new starter onboarding, staff development support and training coordination.
• Maintaining employment records and updating internal databases.
• Monitor and maintaining stationery stock levels, office stock and kitchen supplies.
• Serving as the initial point of contact for all employee-related queries.

The ideal candidate

To be considered for this role you should meet the following criteria:

• Have a clear understanding of the role HR plays within an organisation; specific HR experience is desirable but is not essential if you can meet all other requirements.
• Skilled in prioritising workload, managing time efficiently, and adeptly handling
  conflicting priorities to meet deadlines.
• Detail orientated; able to ensure accuracy and precision in all tasks and
  documentation.
• Strong communicator - able to clearly communicate and have good listening skills.
• Able to sensitively and carefully manage confidential information.
• Demonstrate a positive, proactive 'can do' attitude, addressing challenges and seeking opportunities for improvement.

About us

For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.

Benefits

• 27 days holiday plus bank holidays
• Generous pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Monthly reflective practice
• Wide range of learning & development opportunities 

To apply:Please upload your CV with a covering letter, detailing how you meet the job specification by the closing date.

Interviews:Please note that we will interview on a rolling basis and therefore encourage early applications.

Kensington & Chelsea Social Council (KCSC) works to empower and support voluntary and community organisations to improve the quality of life for residents in Kensington and Chelsea. 

Events Administrator

We are seeking an organised, dynamic, and flexible administrator to support our extensive events calendar. This includes large assemblies, forums, and training sessions. The post-holder will maintain accurate attendance records on the database and maintain membership details. They will collaborate closely with staff across teams to ensure that all aspects of organising events are covered from the planning to evaluation stage.

The successful candidate will be very IT savvy with high levels of literacy. They will have solid experience of providing effective administrative support to a range of people and functions within an organisation, as well as experience of planning and administering a range of training activities and network meetings. Our staff are expected to have a positive influence on culture and values within the organisation and reflect those positive values externally with stakeholders.

Administrator (Health Professions Team) 

Salary: £26,994 

Letchworth Garden City/ home working (hybrid) 

Full time (35 hours a week) 

Permanent 

 
Are you organised, pro-active, a strong communicator and team player who is keen to develop your administrative skills? Then apply today to join our dynamic team! 

 
Join our friendly team 
We are looking for someone with effective communication and relationship building skills. Ideally you will have administrative skills you want to develop or have relevant transferable skills and an enthusiasm to learn. We encourage you to apply, even if you feel you may not meet all the criteria listed.  
 
Our charity 
The MS Trust is a UK charity which is here to help everyone make sense of MS. We are here for everyone affected by MS, from the moment of diagnosis and throughout their journey. We're here today, tomorrow and every day after that. 
 
The role 

The aim of the MS Trust is to provide education for health professionals about what people with multiple sclerosis (MS) need. 

This role has varied and interesting tasks to support our education and health professionals' programmes.

Key aspects of this position will involve providing administrative support within the Education team to schedule, design, organise and review educational programmes, liaise with health professionals across the UK and support the running of the health professionals' programmes.

This role is a blend of office based and remote working with occasional off-site delivery.

Please see the job description to find out more about this role. 
 
What we can offer 

• 25 days annual leave per year plus bank holidays, which increases with length of service to 30 days. 

• Company pension with enhanced employer contribution. Salary Sacrifice scheme available. 

• Death in Service benefit. 

• Enhanced maternity, paternity and adoption pay. 

• Sick pay. 

• Hybrid working. 

• Employee assistance Programme 

• Fantastic office location with free parking, local to town centre and train station. Good transport links to London and Cambridge. 

• Learning and development policy to develop all staff. 

• Cycle to work scheme, volunteering day and Season ticket loans. 

To find out more and apply 

Please visit our website to download a job pack and application form (CVs will not be considered).  

As part of our commitment to equality, diversity and inclusion (EDI), we appreciate your time completing the form, as this allows us to keep our recruitment process fair and neutral. 
 
Closing date: Midnight - 6th May 2024
 
First Interviews: 17th May 2024 (online) 

At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.

And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).

As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:

Innovative – Collaborative – Authentic – Resourceful – Energetic. 

We have an incredible opportunity for a Case Management Administrator to join our team.

Please see below for more information on what just might be your future role.

About the role

This is a dual administrative and co-ordination role providing support to the SAF Head of Service to ensure efficient and effective working processes and practices, and regular communications that assist effective delivery of the group’s priorities and objectives. The post holder will Deliver effective coordination of the services offered by the Case Management Team.

About You

You will have excellent and current IT skills, especially Microsoft Office. High levels of integrity, confidentiality, discretion, and commitment.

First rate interpersonal, written and communication skills.

Excellent task management and organisational skills.

Ability to work under pressure.

Ability to communicate and liaise with senior management.

Ability to work as part of a team and show initiative to work independently. 

Please see job description below for more details about the role.

At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.

And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).

As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:

Innovative – Collaborative – Authentic – Resourceful – Energetic. 

We have an incredible opportunity for a Case Management Administrator to join our team.

Please see below for more information on what just might be your future role.

About the role

This is a dual administrative and co-ordination role providing support to the SAF Head of Service to ensure efficient and effective working processes and practices, and regular communications that assist effective delivery of the group’s priorities and objectives. The post holder will Deliver effective coordination of the services offered by the Case Management Team.

About You

You will have excellent and current IT skills, especially Microsoft Office. High levels of integrity, confidentiality, discretion, and commitment.

First rate interpersonal, written and communication skills.

Excellent task management and organisational skills.

Ability to work under pressure.

Ability to communicate and liaise with senior management.

Ability to work as part of a team and show initiative to work independently. 

Please see job description below for more details about the role.

About Us

Are you passionate about delivering consistently high standards when serving and supporting teams? Then our global People & Culture team at ODI is looking forward to welcoming you!

The person we are looking for has highly developed interpersonal and communication skills, with the ability to be flexible and supportive. You will have experience of working in administration, including data gathering and analysis, written communications and planning.

The nature of this role means that having an active Christian faith is an occupational requirement.

This role will report to the Director of People & Culture, and work closely with the wider people team.

Your Key Responsibilities

• Support the Director and People Team: plan schedules and team meetings, design and write documents, support with data gathering and analysis, and organize events like our global People & Culture conference.
• Project Work: Assist the team with research, analysis, preparation, communication and drafting official documents.

Your Profile

• Committed Christian with a heart for the Persecuted Church.
• Fluent in spoken and written English
• Experience in spreadsheets and databases to intermediate level
• Warm and welcoming to colleagues and guests
• Well organized, self-motivated and proactive
• Flexible, servant-hearted and positive. Able to adapt approach to provide best support
• Experience of working within a team to meet deadlines and manage projects collaboratively
• Cross-culturally sensitive

Our Offer

Working at Open Doors means that you are actively involved in serving the worldwide Persecuted Church. We offer you a versatile position in an international, dynamic environment, a professional team and the opportunity to grow professionally and personally. As a global organisation we are used to combining working from home with working from the office and to have flexible working hours. This position is preferably based in the UK, within 2 hours drive from Witney. 

Volunteers and Support Administrator
£21,000 p.a. + benefits
35 hours a week, Monday - Friday
Permanent
100 Berkshire Place, Winnersh, Wokingham RG41 5RD
Closing 6th May at midnight

About us:

Colostomy UK is a national charity that offers support and advice to people who have had stoma surgery (ostomates) and to their friends, families and carers. Our projects empower ostomates to return to sports, hobbies and other activities after their surgery and give them the confidence to take on fresh challenges. We advocate for ostomates’ rights and are their voice on the bigger issues. Our campaigns raise awareness of ‘life with a stoma’ and encourage organisations to make their facilities more inclusive.

About the role:

As the Volunteers and Support Administrator you will provide efficient administration to our support services and volunteer team. You will also undertake any admin duties involved with running the Colostomy UK office and support other members of the team. You will be answering and re-directing incoming calls on our stoma helpline. You won’t be providing support to callers; however you will need to have an empathetic approach whilst explaining that you will arrange a support call back from one of our volunteers. You will action calls that come through on our admin line and manage our central email inbox, ensuring requests are actioned promptly. You will organise volunteer rotas, help with onboarding our volunteers and organise incoming and outgoing post. The postholder will take minutes at meetings, ensure the office is kept tidy and co-ordinate stock delivery for events and exhibitions.

Our ideal candidate:

The ideal candidate for this position is organized, efficient, and reliable, capable of managing multiple tasks concurrently. They will possess excellent customer care skills, demonstrating a professional and empathetic telephone manner. Attention to detail is vital, along with strong time management abilities. The successful post holder will have effective verbal and written communication skills, coupled with proficiency in Microsoft programs and accurate data entry. While prior administration experience is preferred, it is not mandatory.

Core role responsibilities

• To provide comprehensive administration to our support services and volunteer team, including the rest of the Colostomy UK team. To ensure the smooth running of office operations.
• Answering and re-directing incoming calls on our helpline and admin line, arranging support call backs from our team of volunteers with lived experience.
• Manage the hello@ inbox, ensuring that all requests are actioned in a timely manner.
• Organise the volunteer rotas
• Support our Volunteers Manager with the administration of onboarding, supporting, and training volunteers, including conducting DBS and reference checks.
• Manage our incoming and outgoing post, inclusive of couriers and sending out literature orders.
• Co-ordinating the delivery of event stock for open days/ exhibitions.
• Take minutes at meetings.
• Represent the charity at occasional events and travel for other business purposes

The job pack includes the full job description and person specification.

We have a range of benefits that we offer our team, these include:

· Private Health Care, including an employee assistance programme, remote GP, counselling, physiotherapy, medical diagnostics and treatment.

· Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.

·        Increased annual leave allowance based on length of service, up to 30 days 

· Season ticket loan

· 5% contribution to pension scheme

· An extra day holiday for your birthday and one day off a year to volunteer

· Training and development opportunities to support your learning and growth

· Fresh fruit in the office

·Free on-site parking

Job Title: HR Administrator

Contract: Fixed Term – 12 Months (Maternity Cover)

Hours: 35 per week (Full Time)

Salary: £26,000 – £28,000 per annum (depending on skills and experience)

Location: Coram Campus – Bloomsbury, London (with flexibility to work from home 2-3 days per week)

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people. We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About the Role

We are seeking a HR Administrator to join our Human Resources team at Coram.

This is an exciting opportunity either for an individual who is looking to develop their HR skills in an experienced and supportive HR team or who has relevant HR experience and is looking for a new challenge.

This multi-faceted HR administration role covers all parts of the employee life-cycle, along with opportunities to get involved in projects such as TUPE, well-being, and recruitment and retention strategies. You will work closely with one or more business partners to support specific entities within the Group and will play an integral role in providing an efficient and effective HR service that adds value to the wider organisation.

We are looking for an individual who:

• has experience of working in a HR environment or administrative experience combined with HR qualifications;
• strives to deliver an excellent service;
• has strong interpersonal skills with the ability to relate professionally to staff and build good working relationships at all levels;
• has the enthusiasm and willingness to learn new skills;
• is a team player with a professional, flexible, and positive approach to work;
• can be flexible in order to support the needs of a busy department.

If this sounds like you - we’d love to hear from you!

More information about the role and its responsibilities and expectations can be found in the job description and person specification.

Working at Coram

If successful, you will join a supportive and collaborative team, where everyone’s contributions are recognised and valued.

At Coram, we’re driven by a purpose we care very much about. Delivering the right results for the children and families that depend on us needs people who feel supported, valued and appreciated for their efforts. We are committed to fostering an inclusive and fulfilling work environment in which our staff can thrive.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 11.59pm, Wednesday 8th May 2024

Interview Date: TBC

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neurodiversity, and those from other groups who are underrepresented at Coram.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

All Hallows by the Tower are looking to seek an organised and friendly parish administrator/church manager to oversee the day-to-day running of the church. The administrator will manage the church office and have responsibility for the Grade I listed building, organisation of events, and minor financial responsibilities.

Role Summary

You will work closely with The Governance and Team Lead to ensure smooth and effective running of our finance and HR processes. You will work with the wider team supporting their effective delivery of training and projects as well as provide day to day support. This is a mixed and self-directed role with opportunity to contribute to a range of work and projects. We require some core office hours, by agreement and support team members to work flexibly to accommodate good work/life balance.

Role Description

HR

• Support management of team Compliance and Training
• Support the organisation to be legally compliant
• Support the organisation to reflect its values in HR process

Finance

• Issue invoices and monitor and pursue unpaid invoices
• Manage and administer monthly procedures linked to payroll
• Manage and monitor monetary transactions
• Monitor expenditure against budgets
• Monitor and support wellbeing fund spend
• Monitor associate invoices and provide support as needed

General

• Be a point of contact and support team members
• Support to project team including monitoring emails and responding to enquiries
• Support online events and manage bookings
• Provide basic IT support to team members
• Format documents in line with the company brand guidelines
• Support team members to produce reports and presentations
• Work with our team and partners to enable Neurodiverse Connection to run efficiently in line with the overall company aims

Personal Specification can be found in the Application Pack

About Neurodiverse Connection

Neurodiverse Connection is a Neurodivergent led Community Interest Company.

Our mission is to:

• Listen to and amplify neurodivergent views and voices.
• Give additional consideration to intersectionality and how we can support the amplification of views and voices that are often unseen and unheard.
• Support people from different neurologies to understand each other, facilitating solutions to the double empathy problem.
• Lead on changing understanding of sensory and social processing differences, particularly in relation to the built environment.
• Challenge the common misunderstandings and misconceptions of autism and support an improved understanding of neurodiversity within health and social care.
• Promote an improved understanding of neurodivergent culture and communication.
• Support neurodivergent people to have equal opportunities in life.
• Support neurodivergent people to have equal opportunities and outcomes in health.
• Support neurodivergent employment, including in leadership positions and facilitating change for the neurodivergent community.

Our commitment to you

It’s part of our mission to be a great place to work and to demonstrate how to work in neurodivergent affirming ways. We believe this is beneficial to everyone, regardless of neurology.

We aim to:

• Offer flexibility in delivery hours, within agreed parameters.
• Work to make Neurodiverse Connection an organisation that you enjoy being part of, that supports you in your role, that recognises your contribution and that delivers great outcomes for the neurodivergent people we work to support.
• Involve you in shaping and directing the organisation.
• Listen when we don’t get it right, and welcome constructive feedback.
• Involve team members in development opportunities and spending the social value we’ve accumulated together.
• 35 hour full time working week.
• 4% work place pension contribution.
• 26 days annual leave plus bank holidays pro rata.
•  Access to a wellbeing fund.

Recruitment details

Recruitment Timeline

• Deadline for applications : Tuesday 7th May 9am (unfortuantely we cannot accept any applications past this deadline)
• Applicants notified if shortlisted : Thursday 9th May  
• Dates of interviews : Thursday 16th May
• Interviewees notified if they have been appointed : no later than Friday 24th May

How to apply

The application process is two stages.

Stage 1: download and complete the application form.

• You will be asked to enter some of your contact details and details of previous work.
• You will then be asked to answer 3 questions.
• You will also be asked to complete an optional equality and diversity form.

Stage 2: If you are shortlisted you will be invited to attend an online interview. You will be sent the interview questions 5 days ahead of the interview date.

As part of the interview, you will be asked to complete two tasks that are relevant to the role. One task is responding to email enquiries, and one task is to review and update a finance spreadsheet.

To apply for the role download the application form and return it to recruitment@ndconnection by Tuesday 7th May 9am.

Please note we do not accept CVs.

Further details can be found on our website

The purpose of this role is to provide administrative support for Global Black Thrive involvement in the Culture of Care Programme liaising with the Lived Experience Advisors, the Race Equity Lead, Neurodiverse Connections, the Royal College of Psychiatrists and NHS England. 

This will include HR, Operations and Admin functions relating to the Culture of Care (CoC) Programme and will include managing systems to efficiently run the business and achieve strategic objectives agreed by Black Thrive Board of Directors. 

The role will be the first point of contact for our CoC team, organising travel and accommodation, managing HR and office queries. 

You may be involved in managing onboarding and offboarding, preparing employment contracts (Full-time and/or part-time, zero hours and/or fixed terms contracts), checking and following right-to-work in the UK, and administrating DBS checks. 

You will be working with the HR and Admin Manager in Global Black Thrive and may be required to assist in wider team activities where required. 

Benefits: Read more about the excellent benefits we offer on our profile page
Travel: As necessary to other offices for team meetings or setting up training workshops, possibly once a month

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

At Versus Arthritis, one of our key strategic goals is to ensure that we are a great place to work and volunteer, and that our people have the skills and resources they need to do the best in their roles. In the Organisational Development team, we have just launched our learning and development framework to align to this goal and create a learning culture for staff and volunteers which is inclusive, flexible and data driven.

Following a learning needs analysis last year, we are excited to be launching several new learning initiatives this year to support our people to do the best in their roles, including diversity and inclusion programmes, mental health awareness and leadership and management skills. The Training Administrator plays a vital part in helping to deliver our goals, ensuring that we have an effective and sustainable learning and development programme.

About the role

The role will be central to coordinating our learning and development journey for staff and volunteers. You will be passionate about creating a learning culture and be the first point of contact for learners, organise online and in-person training workshops, and manage our Learning Management System. You will work closely with the People and Culture teams to build an efficient learning and development service and ensure that learners have access to what they need to engage in our learning and development offer. You will also collate evaluation data and create quarterly reports on our training programmes to share our learnings and successes.

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Attention to detail and ability to produce accurate, succinct reports and data.
• Able to communicate effectively, both verbally and in writing, and with excellent interpersonal and customer relationship skills.
• Experience of supporting learning and development programmes and managing Learner Management Systems such as Moodle.
• Confidence in using Microsoft Excel at a basic or intermediate level
• Able to work effectively within a team, supporting multiple stakeholders including staff, volunteers and managers
• A flexible, solutions-focused and creative approach.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Benefits

Your excellent benefits include:

• Flexible hours, environments and working practices to promote a healthy work/life balance.
• Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
• Simplyhealth cash plan.
• Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
• Learning and personal development opportunities.
• Competitive annual leave, with the option to buy/sell up to five days per year.
• Generous pension plan, with employer contribution of up to 10%.
• Life Assurance plan (4 x salary).

Application deadline and shortlisting 

• We advise candidates to apply early as we reserve the right to close applications ahead of this date.  
• Only shortlisted candidates will be contacted. 

Interview

Interviews expected on Friday 17 May 2024 through Microsoft Teams

As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

Salary: Grade 1.2 - £24,102 per annum pro rata

Contract: Fixed term until end of October 2026

Part time – 18.75 hours per week

Closing date: Sunday 19th May 2024 at  11.30 pm

We’re looking for an enthusiastic individual with office administration and customer service experience to join us as an Administrator and provide the support we need to help us deliver an effective local service. This is an exciting opportunity, and you will play a key part in standing up to the housing emergency.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So we are striving for change; with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

Shelter Sheffield provide housing advice and support to people across the city with a focus on emergency homelessness, intensive support for children and families, people experiencing domestic abuse and people with multiple and complex needs. We take a holistic approach to help people deal with interrelated issues that can impact their ability to keep a home and help over 5000 people a year while also working to change the underlying systems that cause the housing emergency.

About the role

You will be the first point of contact for in-person and telephone callers to the service - taking client details, providing information and working with advisers to direct enquiries to the right people.

You’ll provide administrative support and have responsibility for designing and developing office systems and processes, data input, extraction and analysis and finance administration.  Helping front line staff with case administration, assisting the Hub managers with ad-hoc projects and seeing that our office equipment is properly maintained – all are aspects of this interesting, varied and vital role.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

We are looking for someone who;

• Has proven office administration and customer service experience. You’ll be a confident user of Microsoft Office, including Excel, Word, PowerPoint and Outlook.

• With a passion for social justice.

• Will thrive in a fast paced and busy office environment, with a flexible and tenacious approach and will enjoy learning new skills.

• Has strong data processing skills with the ability to input, extract and analyse data and to review processes, introducing new ways of working where needed.

In return we can offer a competitive salary and a wide range of benefits, including 30 days of annual leave (pro rata for part time staff), enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.