Advice, Information Jobs

JR008001

You will have an understanding of working within the substance misuse field and associated health and social issues and preferably also have experience of working with adults or young people in an addictions or social care setting. We are seeking candidates with a professional qualification in health/social care, youth or community work or direct experience of delivering family focused interventions. If all you need is the perfect environment to put your skills to great use then welcome to Aquarius as a Hidden Harm/Family Practitioner.

Right now, we are looking for someone like you to join our enhanced substance misuse family safeguarding team in Birmingham which specialises in reducing the harms caused to young people and families as a result of parental substance misuse whilst improving parenting ability and family functioning to reduce family breakdown.

Aquarius work with families and young people across a range of home and community settings supporting parents to build insight into the impact of substance misuse whilst developing safety and risk management strategies to minimise risk to the wider family.

Your challenge? To support and deliver a new family model within Birmingham working closely with substance misuse treatment providers, and Childrens Health and Social Care. You will deliver specialist interventions as part of our intensive family support programme exploring risk factors such as substance use, supporting affected adults such as Kinship carers, supporting mental health and reducing parental/family conflict. This will be delivered through 1:1 support, 5 step focused sessions, education groups, family support groups; and accredited parenting programmes including M-PACT. Applicants must be committed to attending training for parent training programmes, as well as contributing to the delivery of hidden harm and FASD training to professionals across Birmingham.

We are looking for an enthusiastic and dynamic person to help develop this service and expand the family support options to support complex families in Birmingham with the aim of improving outcomes for all family members affected by parental substance misuse.

An energetic and confident self-starter, you will need a passion for working with families supported by a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies). Alternatively, we will consider candidates with experience of working in the substance misuse field. As well as good knowledge of alcohol/drug and health related issues, you will have experience of liaising with voluntary and statutory agencies and health professionals. You will also have experience of engaging with clients in a variety of service delivery settings.  You will have a flexible approach, a commitment to the principles of confidentiality and excellent record keeping and Microsoft Office.

This is a permanent full-time role requiring the post-holder to work 37 hours per week.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

Aquarius is a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius will become a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation, of which Aquarius will remain a subsidiary.

Job Purpose: To develop and manage, to a high standard, Age UK Bromley & Greenwich’s Information and Advice Service. To be responsible for the effective delivery of the I&A Service which will be delivered through a range of channels, including face to face, telephone, email, digital, and other means, across the Bromley and Greenwich boroughs.

Key Responsibilities:

Line management and supervision

• Provide line management and supervision to advisers and support staff.
• Supervising team advice sessions and casework
• Manage the practicalities of the advice session and ensure adequate staffing and resources.
• Undertake monthly supervision with individual team members and annual appraisal.
• Ensure referrals are actioned and clients are supported in a timely manner.
• Develop team competence in key advice areas. (Benefits, Housing,  Social care)
• Provide technical support to advisers and identify areas of further development for individuals and the team.

Support learning and development

• Support the team to embrace continuous learning and development and provide timely feedback on cases reviewed.
• Make recommendations for staff training and development areas of need.

Staff recruitment and development

• Create a positive working environment in which equality and diversity are well-managed, dignity at work is upheld and everyone can do their best.
• Participate in recruitment and selection activities as delegated.
• Undertake new  staff induction.
• Ensure the team receive appropriate support, supervision and appraisal and have opportunities for continuous learning and development.

Quality assurance and reporting

• Undertake Independent File Reviews ( IFR) and monitor the quality  to meet quality standards and service level agreements
• Maintain and develop  QAS/ AQS standards incl. renewal process.
• Ensure remedial and developmental issues are identified and acted on to develop individuals, improve the quality of advice, and ensure clients do not suffer detriment due to poor or inadequate advice.
• Keep technical knowledge up to date and provide technical support to advisers.
• Maintain a case load as demonstration of ongoing personal development and learning.
• Undertake advice work as required e.g. during staff absences.
• Provide statistical reports on outputs and outcomes as required by funders and management
• Review and implement outcome measures for the work of the I&A team, including an annual survey of clients.

Partnership working and development

• To manage networking/ liaison with other local key stakeholders and organisations and feed into wider local engagement and community development work.
• Develop effective partner relationships with referral agencies across  both boroughs, and to refer/ signpost cases to external agencies as appropriate.
• Represent the organisation at outreach and community events as required, continuing to raise the organisational profile and develop wider awareness of our services.
• Work with colleagues to develop marketing materials, give talks and presentations, identify outreach opportunities .
• Identify opportunities to develop and grow the wider information and advice service

Job Title: Project Officer

Position Type: Paid/Full time

Reports to: Programme Manager

Based at: School Food Matters, The Bridge, 7b Parkshot, London TW9 2RD

Working Hours: 5 days a week, 9am-5pm (some flexibility required to attend breakfast and after school clubs) 

Salary: £31,138 FTE

Holiday: 31 days including bank holidays that fall on working days. Holidays must be taken during school holidays

Pension: School Food Matters matches pension contributions at 5% of pensionable earnings

Contract: Temporary – 18 months

Background to School Food Matters

School Food Matters (SFM) exists to teach children about food and to improve children’s access to healthy, sustainable food during their time at school. We provide fully funded food education programmes to schools. Our experience delivering these programmes informs and strengthens our campaigns, bringing the voices of children, parents and teachers to government policy.

Healthy Zones programme

Healthy Zones supports primary, secondary and special schools to create a food environment that puts young people's health centre stage. We are working with schools to develop food policies and to improve the food served in their breakfast and after school clubs. The programme uses a whole school approach through hands-on engagement with students, staff, kitchen teams, governors and parents.

Job Purpose

· To promote, develop and deliver the Healthy Zones programme across schools in Southwark and Lambeth

· Support with the expansion of the Healthy Zones programme across other regions in England

Key Tasks include:

•  Recruit schools to take part in Healthy Zones
• Complete food audits in schools looking across the whole school day (training provided)
• Develop and deliver healthy after school club and breakfast club modules (convene working groups in schools, run simple food preparation engagement sessions (training provided), empower student voice, build relationships with the after-school club staff)
• Develop food policy improvements in schools in our six key areas by building relationships with staff, and engaging students, parents and governors
• Build relationships and work closely / maintain relationships with teachers, teaching assistants, cooks and senior leaders in primary and secondary schools in Lambeth and Southwark to improve the food they offer their students
• Build and support relationships with contacts in partner organisations/LAs, and deliver training where necessary
• Collecting data and maintaining accurate records relating to the programme in Airtable
• Work closely with our Evaluation Manager to complete all monitoring and evaluation
• Gather content for our website and social media platforms
• Keep Programme Manager fully updated on progress

• Keeping up to date with safeguarding requirements and reporting procedures

• Contribute to the smooth-running of SFM at this time of growth
• Maintaining the ethos of the charity and positively promoting our work at all times
• The Project Officer will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time.  Therefore, being flexible and approaching the job with an open and positive mindset is essential!

 Person specification

 Essential  

· Excellent administrative and organisational skills with great attention to detail

· Excellent IT skills including excel, word and email

· Experience of building relationships with partner organisations and individuals 

· Comfortable engaging with variety of audiences (students, school staff and parents), incl. writing and responding to email, conducting telephone, virtual and face to face meetings, and running workshops 

· Ability to work in a team, and seek help when needed

· Self-motivated and optimistic with a can-do attitude

Desirable  

·Experience of working for a charity or not for profit organisation

·Experience of working in education

·       An interest in food education and children’s health

Do you have the commitment and resilience needed, to work with some of the most vulnerable people in our communities? If the answer is yes, please read on.

About the role:

As the post-holder, you will be working in our Camden Women's Recovery Service hostel providing specialist interventions for a designated caseload and to the wider client group, via our in-house recovery programme. 

Your role will be working intensively with the residents on their supports needs. The role of Complex Needs Project Worker is a specialist role, designed to work with people who may be more difficult to reach and establish working relationships with.  As such, you will role model good practice for working with those who have experienced multiple disadvantage by adopting a trauma informed approach.

Within this setting, you will also work to establish a culture of co-production where residents are at the forefront of the work that is carried out, helping to promote autonomy and build individual confidence and interpersonal skills.

The rota for the post is earlies (8 am - 4 pm) and lates (2.30pm - 10.30pm).

About you:

• Previous experience of working with female rough sleepers or people with complex mental health, physical health or substance use support needs. 
• An understanding of working with people using person-centred approaches and working collaboratively within a harm minimisation and recovery framework.
• A flexible, innovative and creative approach to working with a sometimes hard to engage and challenging client group, is also required.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. 

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: 12th May 2024  (Midnight)

Interviews to be held on: W/C 22nd May 2024

This post will require an Enhanced DBS check to be processed for the successful applicant.     

*For genuine occupational requirement reasons, we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).         

We are seeking to recruit a skilled and dedicated individual to join our team as a Specialist Multiple Disadvantage Worker at Lewisham Vulnerable Adults Accommodation Service.

In Conjunction with the Service Management, you will work dynamically to deliver a high-quality support service to people in the borough of Lewisham with a range of complex and enduring needs.

You will have experience of providing intense support to a small caseload of clients with multiple disadvantages. The successful candidate will have skills and experience of working in a psychologically informed way to achieve the best outcomes.

About the role:

As a Specialist Multiple Disadvantage worker, you will have experience of intensively and skilfully managing a small caseload of clients.  

In the role of Specialist Multiple Disadvantage Worker, you will be expected to work in conjunction with the Team Manager to manage all referrals and assessments in a timely manner to ensure all assessments are conducted in a skilled and sensitive way to encourage potential clients to openly discuss their strengths as well as their deficits.  

As a Specialist Multiple Disadvantage Worker, you will be responsible for the delivery, and evaluation, of a range of Life Skills, and Recovery workshops and activities to support our clients' skills acquisition. To give support and guidance to project workers in relation to best practice standards for supporting homeless people with multiple disadvantages and complex needs.

The Specialist Multiple Disadvantage Worker will have skills in effectively liaising and building good relationships, with external and internal stakeholders to keep a satisfactory level of appropriate referrals.

About you:

• An understanding of best practices in supporting people with complex needs and an ability to support and guidance colleagues.  

• The ability to effectively and intensively case management a small case load of client with complex needs. Also, can create SMART support plans and effectively assess risk.  

• Experience and commitment to working flexibly and creatively to response to changes in sectorial best practice, external environment, organisational requirements, etc.  

• Experience of working with or supporting vulnerable people with support needs around any of the following issues; rough sleeping, mental ill-health, physical health, neuro diversity, problematic substance misuse, ex- offending.  

• To have a non- judgmental approach to working with clients who have multiple disadvantages, to promote a strength –based approach and an understanding of and commitment to Equity, Diversity, and Inclusion. 

• To have formidable team working skills and interpersonal skills, with the ability to work collaboratively with external and partners, and stakeholders.  

• A willingness to work outside standard office hours as and when requires. 

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 12th May at Midnight

Interview Date: Wednesday 21st or Thursday 22nd May 

This post will require an Enhanced DBS check to be processed for the successful applicant.

Role: Independant Living Advisor, West Midlands

Location: Homebased

Contract Type:          Permanent

Hours: 21 hours per week, between Monday-Friday, 9am-5pm

Salary: £27,900 per annum pro rata / £16,740 per annum based on 21hrs per week

RBL provides life-changing support to our Armed Forces community which includes those who have served, those still serving, and their families. At times of crisis and need we offer them vital advice, assistance and funding.

We are looking for an Independent Living Advisor to provide advice, support and advocacy for people living with long term illness or disabilities, or caring for someone with these conditions, helping them to access appropriate support services.

As an Independent Living Advisor, you will:

• Provide a comprehensive independent living advice service to people experiencing difficulties with day-to-day living, mobility, and self-care, or to those caring for someone in this situation, ensuring they have sufficient and appropriate information to make informed choices, working in a way which empowers them to take and maintain control of their own lives
• Complete person-centred and holistic assessments, using information from Occupational Therapists and other health and social care professionals as necessary, to establish their eligibility for support services in their area, and provide advice on support options available to people via statutory, charitable, and private sources.
• Provide a person-centred support service within a designated region to include some home visits, and other face-to-face activities in local communities as required.
• Manage a diverse and often complex caseload covering matters relating to care assessments and care fees, Disabled Facilities Grants, equipment and minor adaptations, Direct Payments, personal budgets, disability advocacy, and access to other funding streams as appropriate.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel (incl. for monthly team meetings).

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.

Key Tasks
• To provide support services for Adult Carers including contact by telephone or email, appointments at the Centre, and other support services
• To carry out initial assessments (usually by phone) to ascertain support needs and with the carer develop an individual support plan
• To supply information to carers about welfare benefits, health and social care services and systems of referral to other agencies
• To provide referral or signposting to other agencies that offer services from which carers will benefit and as identified with the carer as appropriate
• To advocate on behalf of carers and, when appropriate, for those they care for, and to liaise effectively with other agencies
• To follow all Brighton & Hove City Council Adult Safeguarding Policies and Practices as well as Child Protection Policies
• To work with all statutory and voluntary agencies and liaise with all health and social care professionals in support of the health and well-being of individual carers
• To run carer peer support groups, as necessary
• To develop, organise and facilitate training, social activities and workshops for carers in a group setting
• To deliver specific carer awareness training in conjunction with other team members
• To contribute to the development of services to Adult Carers

• £31,619 per year
• 37.5 hours per week – full-time
• 1 year fixed-term contract
• Based at Greenwich Mental Health Hub in Plumstead, with work required across Royal Borough of Greenwich
• Hybrid working considered in line with policy

South East London Mind is working with Oxleas NHS Foundation Trust and Bridge Support to deliver the Greenwich Mental Health Hub.  This will form part of the new transformation of mental health services in the Royal Borough of Greenwich under the NHS Long Term Plan. The service will bring together the expertise of local primary, secondary and voluntary sector mental health care providers with the aim of providing flexible, holistic, and integrated services for adults with mental health problems.

Unpaid carers in our communities are supporting relatives, friends and neighbours, often with limited or no support, to live the best lives they can.  The support of people with dementia, learning or physical disabilities, mental health difficulties or substance misuse problems by unpaid carers has been estimated to save the government close to the equivalent expenditure for the whole NHS.

We are looking for a Mental Health Carers Advisor who possesses an understanding of the challenges of unpaid caring and whose experience of working within mental health services includes support, prevention, recovery, and self-management. Applicants should possess effective skills in communication and have experience of completing assessments, managing a diverse caseload and working in a busy work environment. An ability to work independently but collaboratively, to be proactive and to show initiative is essential for this role.

The role will involve:

• Management of a diverse client caseload
• Providing recovery-orientated individual and group-based support to carers of adults with mental health problems
• Collaborative working with all partners involved in Greenwich Mental Health Hub work
• Undertaking holistic needs and risk assessments
• Commitment to regular training and supervision
• Effective contribution to the development and continuous improvement of the service

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 12th May (11:59pm)

Likely interview date:Week beginning 20th May

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Community Advice Works is an established community charity based in New Cross in South
East London. As the only charity in the London Borough of Lewisham offering a general
drop-in advice service, we are a critical source of support to vulnerable residents. We have
built a strong reputation within the Borough for providing high quality, independent, person-
centred welfare and housing advice. The organisation employs several part-time staff and
has a team of volunteers. In addition to providing advice we currently deliver a domestic
violence project at Guys and St Thomas’ Hospital.

Like many charities in the advice sector, CAW is going through a process of change. We are
looking for an experienced and community-driven individual with a strong set of managerial
and interpersonal skills, preferably with a background in advice work, to maintain the strong
structures and reputation for excellence that we have developed.

As service manager, you will work with our friendly staff and trustee team to deliver our vital
service. We pride ourselves on providing a flexible, inclusive and rewarding work
environment, and are parent-friendly. Our community links and reputation are very important
to us, and we are looking for a service manager who shares our commitment to community
and public service - whether your experience is the public, private or charity sector.

Key duties

• Staff and volunteer management
• Line manage staff by providing support and supervision as needed, conducting regular performance reviews, and identifying staff training needs
• Oversee recruitment, training, and management of volunteers to ensure they are properly supported and equipped to help meet CAW’s service goals

Service delivery

• Ensure high quality and timely service delivery in line with the Service Level Agreements with our various service partners
• Identify any issues with service delivery and help develop cost-effective solutions to them as appropriate
• Compile and maintain accurate statistics on service performance to share with funders and CAW trustees
• Develop and maintain positive relationships with our key service partners through regular engagement, including attendance at regular service partnership meetings
• Engage regularly with our funders and other key stakeholders to build and maintain positive working relationships, and provide them with timely reporting on our service performance as needed 
•  Update service level agreements with existing funders, and draft new agreements as needed
•  Interact with clients as needed in a friendly and professional manner

Administration and Finance

• Ensure day-to-day administrative processes are functioning smoothly, and that necessary policies and procedures are up to date
• Line manage work of receptionist/administrative support worker

Fundraising and Marketing

• Help identify new funding and other revenue-raising opportunities
• Support the work of the fundraising sub-committee in preparing funding applications
• Work with trustees and external vendors to ensure CAW website is kept up-to-date
• Work with trustees and external vendors (as appropriate) to develop a social media presence for CAW
• Identifying and supporting efforts to increase CAW’s profile in the local community and to build relationships with key local stakeholders as appropriate Governance
• Prepare monthly reports for the trustees on service performance
• Maintain good lines of communication with trustees on all operational matters
• Attend trustee board meetings as needed

Person specification
Essential criteria

• Minimum of 3 years’ experience in a managerial role
• Excellent verbal and written communication skills
•  Strong teamwork and interpersonal skills, including ability to manage a diverse range of working relationships in an effective, empathetic but professional manner
• Experience of working in a busy environment, managing competing work pressures and prioritising tasks appropriately to ensure key deadlines are met
• Strong attention to detail
• Experience preparing reports and compiling service statistics
• Ability to think strategically, to identify problems and devise effective solutions
• Ability to work on own initiative, within established practices and procedures

Desirable criteria

• Knowledge and experience of advice work
• Experience with fundraising
• Experience with financial management in the charitable sector
• Knowledge and experience of the local community and voluntary sector in Lewisham

Are you passionate about supporting people to uphold their rights?

Disability Advice Service Lambeth (dasl) is Lambeth’s peer-led Disabled People’s Organisation.  

We want to appoint a Professional Advocate who shares our ethos and values and is committed to supporting Lambeth residents achieve their legal rights.

dasl have provided an advocacy service for Lambeth Council for 12 years and since 2020 we have played a key role in the Lambeth Advocacy Hub, a single point of access for all statutory independent advocacy services for Lambeth residents aged 16 and over. We manage referrals and enquiries and provide independent Care Act advocacy and a range of non-statutory advocacy.

We provide a high quality service - we hold the Advocacy Quality Performance Mark. You will hold, or be working towards, a qualification such as the Certificate/Diploma in Independent Advocacy (Level 3), or be able to show the necessary skills and relevant experience in a formal or informal advocacy role. 

dasl’s success comes from dedicated work of our skilled staff, many of whom are Disabled people. You will be valued for who you are in our supportive and friendly team.

We work flexibly between home and office. Our office in Brixton is accessible.

This is a rolling recruitment - applicants will be shortlisted and interviewed as soon as possible. We encourage you to apply as soon as you are able.

Company pension and benefits

Rinova Ltd is an established and successful Employee-owned company, with headquarters in central London and a branch in Malaga, Spain. Rinova is a key deliverer in both UK and EU funded provision. This role is an opportunity to join an innovative, fast-growing company that offers the right applicant the chance to develop their career aspirations. Initially working predominantly on three of our new GLA-funded contracts – UK Shared Prosperity Fund contracts across East & North London and Central London, and the Early Connect London Pilot – for the right candidate and in the longer term, there will be an opportunity to become involved in a range of projects across the company, with the option for occasional international travel.

About the job

Rinova Ltd are currently seeking an experienced or aspiring Project Manager used to working with young people and adults entering or re-entering the world of work. The successful candidate will be committed to helping people achieve their potential and will have the skills and experience to provide; 1-1 advice and guidance and group work, practical training and all aspects of employability support and upskilling. The candidate will also be working to support and match individuals into suitable apprenticeship opportunities across London.

We need a committed, enthusiastic, and positive individual to join our fantastic team of professionals - empathy, great communication skills and a passion for helping people achieve their potential are must-haves. The successful candidate will take on the role of project manager, working with a dedicated team to deliver the employability and apprenticeship projects. As well as being involved in practical delivery, the candidate will work with the compliance and finance team to ensure quality of delivery and evidence collection. Along with practical delivery, the successful candidate will be involved in the design and implementation of the recruitment/outreach strategies and also for the development of appropriate training materials.

Familiarity with the delivery of funded provision is essential especially the ability to collaboratively design and deliver inspiring, engaging and tailored sessions, covering a range of transferable and employability skills provision is essential. The role will be offered on a full-time basis mainly working across London boroughs and travel within London, with the opportunity to work remotely on occasions.

About us

Rinova Ltd is an employee-owned company and a social enterprise operating in the fields of social, economic and cultural development. We specialise in the design and delivery of projects in employment, learning and skills, enterprise, arts and culture and regeneration - in London and internationally. Whilst this role is focused on our UK delivery, there may be opportunities to be involved in our international work and in European travel. Our work includes project development, project management, research, evaluation, funding development, training and capacity building. The client is at the heart of everything we do; our success depends upon partnership working and forging positive and productive relationships with our partners and stakeholders.

This is an ideal opportunity for someone who has experience in the education/training sector and wants to progress to a more managerial role, loves supporting individuals to achieve their employment, education and personal goals and wants to be part of an organisation which changes lives for the better.

Please apply with your CV and a supporting statement, which should address all points on the person specification. Applications without the required documents will not be considered for shortlisting.

Start date: We would like the successful candidate to start as soon as possible. Please let us know when you would be available to take up the position if you were to be successful.

Interviews: Successful candidates will be advised when the interviews will take place - week commencing 20th May 2024.

Job description

IAG Delivery and line management

· To be accountable for achieving agreed outcomes, outputs and personal targets – including recruitment, employability training and learner progression targets

· To manage a caseload of participants requiring Information, Advice & Guidance (IAG), confidence building and employability training

· Completing appropriate action plans and reviews with participants

· To act as the single point of contact for small caseload of participants

· To complete all paperwork for client in your caseload, ensuring that accurate records are kept

· To identify suitable referral partners i.e. Job centre, training providers from which to recruit job seekers and course participants

·To communicate with stakeholders, clients and team members, keeping them informed of changes in delivery or action plans

·To liaise with learners interested in apprenticeships to support them and assist them into suitable placements

Development of training materials and delivery

· To develop workshop training materials that support delivery of the outcomes

· To ensure that accurate records are kept for all training events and workshops, with appropriate attendance sheets signed and stored

· To use available networks to recruit course participants from appropriate organisations

· To use available networks to support participants into appropriate progression destinations

· To liaise with stakeholders and partners to develop effective referral mechanisms and future possible collaborations

Project management, partnership building and funding

· To work directly with the Senior Leadership Team to support in the management of Rinovas GLA-funded projects, compiling reports and attending meetings as required

· Ensuring that all paperwork is completed to the required standard and submitted to compliance team in a timely manner

· To monitor project progress towards targets – to identify problems and ensure they are appropriately resolved

· To communicate with stakeholders and team members, keeping them informed of changes in delivery or targets

· To ensure that the right channels are used for storing confidential client and project paperwork i.e. Sharepoint and Teamwork

· To research and develop suitable referral routes and explore new partnership opportunities for current and future projects

· To play an active role in the identification of suitable funding streams and development of funding applications to support continuing and future projects

· To effectively plan projects and improve project delivery by implementing guidelines, procedures and templates to collect and maintain consistent data.

Person Specification (skills knowledge and experience required)

Please address all points in your supporting statement and give examples

· Experience of working with adults returning to work or those in employment, needing to upskill

· Experience of working with NEET young people or those considered hard to reach or retain

· Excellent IT skills and ability to produce professional presentations and training materials

· Technically competent with various software programs, including but not limited to Microsoft Office (Word, Excel, PowerPoint),

· Ability to work to tight deadline and targets

· Ability to write detailed and accurate reports and evaluations

· Able to create engaging and motivating training materials

· High standard of organisation, written and oral communications skills

· Good understanding of the social and educational issues relating to a multi-cultural cohort and how this relates to job seekers

· Experience of developing networks in support of organisational goals

· Able to prioritise a diverse workload working to strict deadlines, pre-empt upcoming issues, and solve problems

· The successful candidate must be willing to work outside normal working hours on occasions and travel within London Boroughs to deliver at satellite locations

· Qualification in Advice and Guidance min level 3/4is advantageous but not essential – willingness to undertake training as required is essential

· A Learning and Education training qualification min L3 (Previously PTLLS), would be advantageous

· A good understanding of Project Management principles would be advantageous

· Existing networks which can be utilised to enable you to meet your targets in relation to recruitments and progression routes

Energise Sussex Coast is a community benefit society. Our mission is to work together to end fuel poverty and protect the environment through community led local green power & energy saving schemes.

We are looking for an energetic and creative person to organise and deliver a calendar of engaging and inspiring energy and climate themed events and outreach activities across East Sussex. The events will cover the following themes: saving and sharing energy, insulation, solar and batteries, renewable heat, funding energy efficiency measures, creating healthy and mould-free homes etc.

About you

You are committed to getting the information out there about the transition to zero carbon in a way that is engaging and brings communities together.

You have experience of organising events or other engagement activities.  You bring a proactive attitude to the role. You are confident and self driven but enjoy working in cooperation to achieve common goals and to increase your impact. You are a creative thinker with some great ideas about how to engage communities in the transition to a fossil free future and ensure that no one is left behind.

You are a great advocate and because you believe in community energy are happy to promote our services to other organisations and groups with the aim of increasing the number of residents we can support with energy advice and who are able to engage in the transition to a more sustainable future.

You have a high standard of written and verbal communication skills. You are organised with an attention to detail and respect for the importance of collecting data to enable monitoring and evaluation of the project.  You want to improve the events by collecting and listening to feedback and implementing improvements. You value the input of our service users, volunteers and staff team into the design of the events programme.

Responsibilities

- Work in collaboration with the ESC team and stakeholders to design a programme of inspiring energy and climate themed events in Hastings, Rother, Eastbourne, and Wealden, reaching a total of 1000 residents across the year.

- Create engagement opportunities for your team at the events and activities of other organisations and local groups by networking and working with the Communications and Marketing person to promote our services.

- Find interesting speakers and organisations to participate in our events.

- Create public events for our No One Left Behind project, finding new, exciting ways to engage the public in conversation about energy and climate topics.

- Manage the administration and logistics of the events, including room bookings, ticket booking processes, etc.

- Look for opportunities to invite our funder along to events and participate in the activities.

- Manage relationships with staff team and volunteer Energy Champions on local events.

- Create event plans and risk assessments for each event.

- Work with the Marketing and Communications Officer and local volunteers to plan PR and promotion of events to agreed timelines.

- Create and work to agreed budgets.

- Ensure you are collecting the data needed to monitor and evaluate the project.

- Create inclusivity in the event registration and attendance experience to support people with a variety of needs.

- Ensure events feed into the wider work and services of Energise Sussex Coast.

- Provide event reports to manager detailing the number of attendees, write-up of the event, and feedback.

- Provide general assistance with ESC events and projects as required.

- Adhere to Energise Sussex Coast’s policies around safeguarding, data protection, etc.

- Attend monthly in-person team meetings in Hastings.

Key Details

• Hours: 30 hours a week, flexible working. Will include some evening and weekend work.
• Job location: Home based (or optional hot desk in Hastings) with regular events in Hastings, Rother, Eastbourne and Wealden. Please note, travel costs to the events will only be paid from a local East Sussex postcode, we would not be able to cover the cost of travelling to events from London or further afield.

Criteria

Essential

1. Professional experience or a personal commitment to the pressing importance of the transition to a sustainable, fossil fuel free future

2. Experience of organising events or community engagement.

3. Experience or an understanding of the importance of quality data collection, monitoring and evaluation, for example collecting and analysing event feedback

4. Effective administration and organisational skills, with good time management and high attention to detail

5.     Good written and verbal communication skills

6. Experience working in a team for shared objectives and self-motivated to work independently.

Desirable

7. A qualification in a relevant field: events, marketing or climate/ energy

8. Experience of working with volunteers

To apply

Please send the following to apply:

1.A copy of your CV

2 . A covering letter (of around a page or two) of how you meet the essential and desirable criteria. 

Please note - if you are offered the job you will need to provide two references including one from your last employer.

Interviews in person on Weds 22nd May

Inclusion and equality of opportunity

If there's anything you need to help you apply for the job - whether that's help with the job application or alternatives to interview or particular requirements for interview access please let us know and we will make alternative arrangements.

Advocate

After a strong period of growth and additional funding, we now have an opportunity for an experienced Advocate to join team!

You will focus on carrying regular outreach across Leeds, along with working with local partners, services and third sector projects to find Gypsies and Travellers in the Leeds area. Outreach will cover roadside camps, private yards and people in homes.

This role and project represent the first step in working with Gypsies and Travellers in Leeds.

Position: Advocate

Location: Leeds/hybrid (work will include delivering outreach across Leeds)

Hours: Full-time, 35 hours per week

Salary: £24,829 per annum pro rata

Contract: initial 12-month contract with possibility to extend subject to funding

Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and free parking.

Closing Date: 17th May 2024

The Role

You will be working holistically to support the community with a wide range of needs having a focus on members with complex needs and with families who require educational support. You will be helping members to develop the necessary skills to self-advocate through providing information, signposting and support.

Duties and responsibilities include:

• Advocacy - to provide members with daily accessible and equitable advocacy appointments. Topics may include welfare rights and entitlement, housing rights and support, health and wellbeing including mental health and equalities and justice
• Project and administration management
• Risk Management, to ensure good management within all the work particularly that all activities are risk assessed, safe and inclusive and follow processes and policies
• Partnerships, including building and maintaining a wide network of partner and services in support of advocacy delivery and community development

About You

We are looking for someone with knowledge of relevant legislation and rights, for example in relation to housing, welfare, family, health and equalities

You will have experience of working with:

• Groups or individuals experiencing exclusion and the barriers they face when accessing services
• Vulnerable people
• Safeguarding frameworks – making decisions and sharing information

About the Organisation

You will be joining a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire. This is an established and award-winning civil society organisation with a national profile.  Recognised as being innovative, brave and creative.  The overall aim of the charity is to improve the quality of life for Gypsies and Travellers through addressing inequalities in homes, health, education, and employment, financial and social inclusion. There are a number of community-facing and strategic projects to achieve aims including advocacy, community development and youth work.

You may also have experience in areas such as Outreach, Community Outreach, Community Outreach Worker, Community Outreach Advocate, Community Outreach Support Worker, Community Outreach Support, Community Advocate, Advocate, Advocacy, Advocacy Worker.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Safeguarding Solicitor – National Legal Team

Salary - Grade 6 - £42,697 per annum

Closing date: Sunday 12th May 2024 at 11.30 pm

Fixed term 12 month contract with possibility of extension

Flexible location - can be based in any of Shelter's 11 hubs in England or home based.

Are you a Solicitor with housing law knowledge and experience of safeguarding?  If so then consider a move to Shelter you could soon be making a real difference to people affected by the housing emergency.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About The Team

Shelter’s Legal Team provide legal expertise and representation across our Services. You will be part of our National Legal Team and will work closely with our Telephone and Online Advice Service (TOAS) to identify trends in issues experienced by people using the service.  

About the role

Your role will be to work within the National Legal Team to support the TOAS team to recognise vulnerable clients who need urgent legal help, at the sharpest end of the housing crisis, struggling to advocate for themselves in appalling housing conditions or stuck in temporary accommodation.

Your role will be to provide legal early intervention to clients and families who have safeguarding concerns.

You will act on a consultancy basis for TOAS and provide advice and legal representation on behalf of the client and/or their family, authorising and arranging temporary accommodation and any associated hardship claims. Should a safeguarding referral be made, you will follow up on those referrals to ensure that the appropriate outcome is achieved.

You will also be supported to work with relevant stakeholders to address systemic matters that contribute to homelessness and advocate for systematic change to break the cycle for other vulnerable clients and their families.

About You

Qualified as a Solicitor, you will have a strong knowledge of housing law and be used to managing your caseload including time recording. You will need to meet the Housing/Debt Supervisor standard and have demonstrable experience in litigation and court advocacy, carry out file reviews and be proactive about your professional development and continuous improvement.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. 

How to Apply

Please submit your CV with a supporting statement with responses to the 'About You' points 1-7 outlined in the job description of no more than 1000 words. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset 

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.