General Manager Jobs

Team Leader

Closing date for applications 23:59 hours on 4th June 2024

Salary c £35,000 per annum

To apply visit our website to download our recruitment pack with full application instructions 

Successful candidates must demonstrate their ability to:

• Provide supervision, support and performance management of a small team of private tenancy rights caseworkers, ensuring equitable and manageable sharing of caseload
• Encourage and support user involvement and private tenants’ voice generally in our service development
• Represent Safer Renting to and manage relationships with an agreed group of local authorities

Cherry Lodge Cancer Care is an independent charity committed to improving the quality of life for people living with cancer, their carers, family, and friends.

We have an exciting opportunity for you to join us as a Cancer Information Specialist Nurse, and are seeking an experienced, flexible, and dynamic NMC registered nurse to join our team. 

At Cherry Lodge, we work alongside the clinical care of the NHS in an area centred on Barnet and covering much of North London and South Hertfordshire. We are based at the very friendly and welcoming Cherry Lodge Centre, in Union Street, Chipping Barnet. We also have an Outreach Service with an impact across the borough of Barnet, concentrating particularly on providing information and support to members of black and minority ethnic groups. Our Befriending Service provides additional support for people in their own homes.

Job Purpose:

To act as a specialist information resource for the management of people with cancer, their carers, and families.

To co-ordinate, manage and develop the Cherry Lodge Cancer Care (CLCC) information service by providing assessment, information, support and signposting to people visiting and telephoning the centre. Oversight of interventions and therapies delivered, ensuring the person with cancer/carer/family experience of support feels seamless and is transparent.

To work proactively with primary and secondary care and voluntary sector partners to promote Cherry Lodge Cancer Care and build awareness of the support available for people living with and beyond cancer. This will include further developing relationships with local cancer care providers including the North London Hospice and North Central London Cancer Alliance.

Contribute to the coordination of the day-to-day running of therapy and complementary therapies delivered at CLCC,  including mentoring of junior staff and volunteers as necessary. Working in close partnership with the Volunteer Co-ordinator and Befriending Service Lead.

Main Duties and Responsibilities

Information/Service Provision

To ensure people with cancer their carers and families/friends gain access to the information they require by providing the following services:

1. To provide one to one sessions where assessment and planning ensures people are able to discuss all information aspects of their illness (symptom management, treatment, and living with cancer).

2. Provide support, access to therapies and signposting to other local services and support services.

3. Provide appropriate psychological support throughout the cancer diagnosis, treatment and follow up pathway, as appropriate and identified by the person with cancer.

4. Facilitate and support nurse/therapy led groups

5. Act as the person with cancer’s advocate, particularly where informed discussion may affect care management options, by ensuring robust links with secondary care Clinical Specialist Nurses.

6. Deliver support, information, and education to promote self-care following a diagnosis, and reduce risks of future complications. Actively encourage a Health & Wellbeing, enabling approach.

7. Work closely with the Cancer Information Specialist Nurse (Outreach).

8. To maintain a comprehensive, accurate and up to date information resource, including a database of information about local and national services.

9. Maintain professional links and liaise with other units/centres to ensure continuity of care and support for patients throughout their care pathway.

10.  To use communication skills and empathy to impart information at all levels. To work with the Operations Manager to audit the service on a regular basis ensuring that feedback from users of the service is used to develop services further.

11.  Support and participate in service review and ongoing development of nurse/therapy led services.

12.  Ensure clear and concise records are documented ensuring effective communication observing NMC guidance for records and records keeping.

13.  To provide information by telephone and respond to written requests for information.

Managerial and Leadership responsibilities

1. Act as a role model demonstrating high standards of care and providing leadership to all staff in the Cherry Lodge Cancer Care team.

2. Responsibly manage resources utilised within the role.

3. To publicise the facilities and activities of CLCC within the local provider trusts and in the wider community.

4. To ensure all activity delivered at CLCC is recorded on the database and provide regular updates to the Operations Manager and Trustees, helping to identify where there is unmet need in order that new services can be developed/commissioned.

5. To develop policies and procedures to assure the quality of information giving and support, including monitoring and evaluation systems that meet the highest standards, and is in line with activity across the North Central London Cancer Alliance.

6. To contribute to the Charity’s annual and strategic plans by working with the Operational Manager and Trustees to provide data & narrative that will assist in planning future service developments.

Training and Education

1. Support a positive learning environment for all staff – including volunteers.

2. To contribute to CLCC’s education programme by organising talks, seminars and workshops relating to cancer information and support.

3. To lead on the delivery of CLCC’s Induction Day for all staff and volunteers, evaluating its effectiveness by seeking and incorporating participant feedback.

4. Take responsibility for own learning and development needs.

5. Develop and maintain awareness of current local and national guidelines and workstreams which affect cancer information services, sharing a regular update with CLCC staff and Trustees.

6. Participate in regular clinical supervision and have responsibility for maintaining that supervision.

7. Attend management meetings, Trustees meeting and events as appropriate.

8. To understand and comply with all policies at CLCC including (but not exhaustive) Health & Safety, AL/TOIL, sickness reporting and monitoring and GDPR.

Research, Audit & Quality

1. To develop methods of obtaining useful feedback from people with cancer and other users of the service in order to provide high quality and responsive service, and to develop mechanisms to audit the effectiveness of the service.

2. To critically evaluate latest research and audit findings, disseminating these findings into practice in order to develop best practice and helping to support understanding by all (centre users and staff).

Personal Development

1. To maintain own expert level of competence.

2. To maintain current NMC registration by ensuring compliance with the NMC revalidation process.

3. To actively participate in the CLCC appraisal process.

4. To facilitate access to training for all volunteers within the service, working closely with the Volunteer Co-ordinator.

Communication

1. Develop and maintain good channels of communication and openness with colleagues within Cherry Lodge Cancer Care.

2. Ensure effective communication regarding all matters across the service. Be aware that all staff and volunteers represent Cherry Lodge Cancer Care and ensure that your actions always represent Cherry Lodge Cancer Care’s values and beliefs. Keep up to date with Cherry Lodge Cancer Care’s internal communications and share these with junior staff to ensure compliance with current requirements. Foster and encourage a sense of inclusiveness with all members of the charity’s team.

We are growing our counselling service and we will be offering more generalised counselling as well as our Self Harmony service which specialises in self-harm and self-injury reduction.

What You'll Do:

- Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.

- Effective Partnerships:  Ensure effective and appropriate communication with all individuals, staff, community agencies and partner organisations.

We are delighted to be recruiting a Programmes & Partnerships Manager to manage and deliver our specialist services, as part of our vibrant team.  

With the launch of our new three-year strategy and a rebrand on the horizon, this is an incredibly exciting time to join us, and an opportunity to join the senior leadership team at a small but mighty organisation, where you will really see the impact of your work. 

This role would be ideal for someone who is:

• Passionate about supporting survivors of sexual violence and able to stand up for people who have experienced sexual harm 
• Visible and approachable 
• Values led, with the ability to embed those values across the organisation and our services 
• An expert in great service delivery, with local knowledge of service delivery across Oxfordshire 
• An excellent networker with a drive to ensure our charity is well-known and represented across the county 
• Resilient, with superb people management skills 
• A great listener 
• An understanding of the barriers some people might face in accessing our services and a drive to change this for the better, whenever possible 
• Confident, responsible and calm under pressure 

We know this is a lot to ask, and it’s more important to us that you are the right fit for the charity and the role than ticking all the boxes, so please do apply if you think you might be a good fit for this role. 

In return we offer: 

• Truly flexible working in a supportive, feminist environment, including up to ten days of emergency leave for those with caring responsibilities 
• A healthcare plan which provides cashback for dental care, physiotherapy, optical care and access to a 24 hour doctor 
• Regular counselling and mental health support, with access to our Employee Assistance Programme 
• An individual wellbeing plan to help fit your wellbeing needs in around work 
• 5% employer contributions to your pension and incremental pay rises
• A cycle to work scheme 

It’s important to us that our OSARCC teams include women from across the diverse Oxford communities we serve. We particularly welcome applications for this role from Black and racially minoritized women, Disabled women, LGBTQI+ women, and others whose intersecting experiences reflect those of the sexual violence and abuse survivors we work with. 

This post is open to women only and is exempt under Schedule 9, part 1 of the Equality Act 2010.

The closing date for applications is: 9am on Monday 13th May 2024. Interviews will be held the week commencing: 20th May 2024 

Are you a solution focused professional interested in working for a leading charity?

About the role

St Mungo’s is one of the only organisations whose frontline workers are out, every night, to bring people in from the streets. Together, we can make tonight the last night on the streets for thousands of people.

St Mungo’s has embarked on an exciting period of change. We are looking for an organised and determined individual who feels comfortable working in and leading multi-disciplinary teams. Not only should you be driven to work on the most complex projects in the organisation, you should feel comfortable supporting and training colleagues in project techniques to improve general efficiency.

As a Change Manager, you will be part of a central PMO, but will be expected to work across the organisation as we deliver St Mungo’s Transformation Programme.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week from home, or other St Mungo’s London or regional locations. 

About you

You will be able to demonstrate a successful track record of leading and managing large and/or complex change programmes, particularly involving structural, operational and process change.

Proven success of working with all levels of management and leading and influencing teams of people (directly and indirectly), ideally within a Transformation and/or Business Change environment will be key.

To be successful in this role, you will also have;

• Strong people skills, with the ability to influence key stakeholders
• Excellent written and verbal communication skills, including accuracy and attention to detail
• Understanding of digital technologies used in internal communications
• Ability to work on own initiative and manage multiple priorities, working under pressure and to tight deadlines
• Ability to apply skills and experience to St Mungo’s context and deliver change communications that are appropriate as well as effective
• Demonstrable experience or qualification in a recognised change management technique (PROSCI, ADKAR) - If not, then ability and commitment to gain a qualification as part of performance management will be considered
• The ability to consult, draft materials, and deliver training on change management tools and techniques as requested by the Transformation Programme Manager

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 13 May 2024

Interview and assessments on: TBC

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Salary: £24,713.78 per annum, pro-rated

Location: Shelter shop, Worthing

Contract: 3-month, fixed term contract

Hours: Full time 37.5 hours

Closing date: Sunday the 12th of May 2024 at 11:30pm

This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.

We’re looking for confident and influential people who want to be at the heart of their local community looking for an opportunity to have control of creative merchandising within managing a Shelter shop. Do you have experience of managing a team whilst also empowering and motivating individuals? If so, then this could be the role for you at our Worthing shop.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement in all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

About you

You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.

Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position.

You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

Shelter helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Assessment Practitioner Team Manager
Remote (homebased) / hybrid or working from one of our 4 locations. 
37.5 hours a week Monday to Friday

About Us
The Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community, empowering individuals to achieve mental, physical and social wellbeing throughout their lives.

We provide confidential, personalised support to the whole of the fire services community, whether that’s at our centres, over the phone, online or out in communities.

The Role
Our Practitioner Led Assessment Service is the entry point for our beneficiaries seeking support from the Charity. Our Assessment Practitioners work in partnership with our beneficiaries to identify goals, individual needs and appropriate solutions.

The team provide advice, information and support and work collaboratively with the multi-professional team to ensure our beneficiaries are offered the right support at the right time.

Reporting into the Beneficiary Experience and Continuity Lead you will be responsible for day-to-day management of the practitioner led assessment service, holding a small case load and reviewing and resolving complex cases with the team. 

You will work collaboratively with key stakeholders across health improvement and rehabilitation services, to ensure services are integrated, person centred, outcome focused and based on an ethos of recovery.

We promote a healthy work life balance for all employees, and in addition to a competitive salary and benefits package, you have access to a health care cash plan, Employee Assistance Programme, and other wellbeing support tools.

This role is subject to an Enhanced Disclosure and Barring Services Check.

About You
An excellent communicator, with a can-do-attitude, you will be a registered health or social care practitioner with a broad skill and knowledge base and will be experienced in managing a multi-professional team.

To be successful, you will:

• Be a registered health or social care practitioner, with membership of a relevant professional body
• Have experience of managing a multi-professional team within a health or social care setting
• Have experience of conducting telephone assessments (health and wellbeing), service user risk assessments and delivering advice and information to improve health and wellbeing
• Be able to communicate effectively with people at all levels, both verbally and in writing, together with sound judgment skills
• Have the ability to travel (within the UK) on occasion
• Have a suitable working area and space available that is free from distraction (if home working or hybrid).  You will be provided with a laptop computer and access to our telephone systems and digital tools such as MS Teams.

Are you passionate about science and research?

Do you have a knack and experience of communicating complex scientific concepts in an engaging way?

If so, the British Heart Foundation (BHF) has the perfect opportunity for you!

About the role

At BHF, we’re on a mission to fight heart and circulatory diseases through ground-breaking research. We’re seeking a scientifically trained and creative individual to lead our internal engagement programme. This role is pivotal in equipping our colleagues with the knowledge and confidence to share BHF’s most compelling stories. 

Key responsibilities include:

• Inspiring and educating BHF staff, volunteers and the public about our ground-breaking research. 
• Sourcing and developing research stories and content for our fundraising and marketing campaigns and activities. 
• Leading internal communication initiatives to deepen understanding, empowering colleagues to become research champions.
• Creating engaging resources that make our research come alive, with focus on creating resources for events. 
• Running engagement activities that connect our research with communities and colleagues.

You’ll directly contribute to our marketing and fundraising efforts, ensuring that our lifesaving research inspires support and generates income for BHF.

Working arrangements 

This is a 12 month fixed term contact covering family leave.

This is a blended role, where your work will be dual located between your home and our London Office (NW1 7AW). 

At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

About you

As our ideal candidate you have the following skills and experience:

• A Science and Research Communication Expert: You'll excel in developing and delivering science communication and research engagement activities, with proven experience of making complex science compelling and accessible. 
• A Content Developer: An outstanding communicator, both in writing and verbally, you'll have a proven track record of creating high-quality research content for a lay audience.
• A Project and Event Manager: You'll have experience in managing projects and events from start to finish, ensuring successful and engaging outcomes.
• A Stakeholder Engagement Specialist: You’ll have previous experience in developing and implementing communication strategies, tailoring messages to different audiences, and building strong relationships at all levels.
• An Innovative Strategic Thinker: You’ll be a proactive team player with a knack for spotting opportunities and turning insights into action. 

What can we offer you? 
 
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page. 
 
About us 
 
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.  
 
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. 
 
Interview process 
 
Shortlisted candidates will be invited to interview over Microsoft Teams. We are planning interviews to take place on w/c 13th and/or 20th May 2024.

Salary: £24,102 per annum, pro-rated and £5023 London Weighting per annum, pro-rated

Location: Shelter Boutique Shop – St Johns Wood

Hours: Part time, 30 hours per week

Contract: Permanent

Closing date: 7th of May 2024 at 11:30pm

We're looking for an inspirational people person to join us as an Assistant Shop Manager in our Boutique by Shelter shop in St Johns Wood. Boutique by Shelter is a series of charity shops with interiors designed by Wayne Hemingway bringing a modern, trendy retail space to the high street. Our first boutique shop opened in Finchley Road and due to its success, we have opened a number of new shops across London. We'd like you to join us to help raise vital funds for homeless and badly housed people.

You will be pivotal in assisting the Shop Manager in leading and empowering a team of volunteers to engage with the local community on Shelter's cause, maximising the contribution of gifts of time from volunteers, the gifts of products from our donors and the gift of income from our customers. You will be the ambassador of Shelter on the high street; raising vital money for our cause. If you want to make a real difference to people at risk of homelessness, this is a unique opportunity to do just that.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

What are the benefits?

We offer a wide range of benefits, including 30 days annual leave, enhanced maternity/paternity leave, childcare vouchers and interest free travel loans. Our employees also have access to a tenancy deposit loan, cycle to work scheme and an employee assistance programme. Full training and support is also available to candidates that don't have retail experience but do possess all the other skills required to do the job.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Debt Advice Case Manager

Do you want to help lift some of the most marginalized and vulnerable in our communities out of poverty? We are seeking a Debt Advice Case Manager to work with a small, compassionate, dynamic charity, to help transform lives.

Our client offers comprehensive debt & benefit advice, helps build financial resilience through money education and budget coaching, and offers mentoring to clients with open-ended holistic support to increase their mental wellbeing and social mobility.

If you are passionate about helping people, then this role could be for you. It is much more than just a job - you'll get to see peoples' lives changed and dignity restored!

Internal Job Title: Debt Advice Case Manager

Location: Hounslow, London (will consider hybrid/remote working options)

Salary: £30-34k (FTE) based on experience and location

Contract type: Permanent (6-month probationary period)

Benefits: Enhanced pension scheme, holiday allowance, family-friendly policies, flexible working, learning and development, health and wellbeing.

Closing Date: 3rd June 2024

About the Role:

The primary purpose of this role is to provide debt advice and money education on a case management basis and to support the provision of advice by volunteers. The post holder will be expected to manage their own cases and lead appointment sessions.

The organisation’s mission is to ‘Restore Dignity and Renew Hope’ to those in our communities brought down by poverty and debt. The job holder will play their part in bringing this vision to reality, supporting clients through what at times can be emotionally difficult situations, to get back on their feet and realise their full potential.

The role combines both technical and pastoral elements. The role will involve building a client case, untangling sometimes complex situations, liaising with creditors, providing guidance for volunteers, and discerning and communicating the appropriate choices and strategies for the client. But you will also need to lead client appointments and support clients through what at times can be emotionally difficult situations.

About you:

We are looking for someone with prior debt advice experience who ideally has experience in leading and supervising volunteers.

Essential skills and experience of the Case Manager include:

• Previous experience in providing regulated debt advice on a case management basis
• Being a DRO intermediary would be an advantage
• Demonstrable experience in providing person-focused support to clients who may be vulnerable
• Excellent interpersonal skills and an ability to show empathy, compassion and patience
• Sound IT skills with a strong command of the Microsoft Office suite

Above all else, our client is looking for an individual who is keen to support and play their part in implementing their vision and be an enthusiastic advocate of the work they do to alleviate poverty. They are a faith-based charity and although being a practicing Christian is not an occupational requirement, they are looking for someone comfortable with its Christian ethos and champions its core values. If this sounds like you, then apply today with a CV and cover letter explaining how you are a good fit for the role!

About the organisation:

The organisation was established in October 2009 and saw it’s first client in January 2010. Since then, they have provided advice and support to thousands of families and individuals in difficulty. Set up originally as part of the social action work of Holy Trinity Brompton church in London, the organisation has since expanded, opening up new branches in partnership with numerous churches and running appointments from locations throughout London and the South of England.

Every day the organisation see individuals and families who have been broken by their circumstances, be that illness, bereavement, loss of employment, mental health problems or family breakdown. Through circumstances that any of us would struggle to deal with, they have found themselves facing the prospect of being evicted from their home, struggling to keep the power on, or unable just to meet their basic day-to-day needs.

Other roles you may have experience with could include: Debt Case Manager, Welfare Case Manager, Welfare Advisor, Debt Advisor, Benefits Advisor, Benefit, Debt & Money Advisor, Debt Recovery Advisor, Debt Service Coordinator and Adviser, IVA Advisor, Senior Advisor, Housing Advisor, People Advisor, General Advice Caseworker, Caseworker Supervisor, Senior Benefits Manager, Benefits Lead, Social Welfare Adviser, Benefits Specialist, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Join our Professional Conduct Committee and Health Committee

Non-executive appointments of four lay and three osteopath panel members

We are looking for seven new members to join our Professional Conduct Committee and Health Committee: the positions are for three osteopaths and four non-osteopaths (lay positions). This is an opportunity to become part of a fair decision-making process for a modern, inclusive and innovative healthcare regulator.

The General Osteopathic Council (GOsC) considers diversity to be a strength. We wish to encourage applications from candidates of all backgrounds, identities and/or protected characteristics, including individuals from across the UK including Scotland, Wales and Northern Ireland.

If you are passionate about a sense of fairness and independence, you can grasp and weigh evidence in the balance, you understand the importance of protecting the public and can also appreciate the vital role that osteopaths play in healthcare, then this may be a role for you.

The Professional Conduct Committee hears and adjudicates concerns raised against osteopaths which have been referred to it by the Investigating Committee. These relate to professional misconduct, incompetence or where an osteopath is convicted of a criminal offence. Professional Conduct Committee members also sit on the Health Committee, which considers cases where an osteopath’s health may impair their ability to practise.

You will be expected to commit no more than 20 days a year (often a few days at a time) depending on caseload, plus some extra time, for example for mandatory training, reading and appraisals. The daily attendance fee is £330 (with a further payment of £50 per day for lay members when they are sitting as a Panel Chair). We pay reasonable travel and subsistence expenses. Appointment starts on 1 April 2025 (initially for up to four years).

If this would be your first non-executive role or your first role in the regulation sector, we would welcome your application and you might be interested in registering for our 1-hour recruitment webinar Q&A on 16 April at 6pm. Further information is available online.

For further information and to apply, please visit our website via the apply button.

Closing date: 11:30am on Wednesday 8 May 2024.

The General Osteopathic Council (GOsC) is the UK-wide statutory body established by the Osteopaths Act 1993 to regulate and develop the osteopathic profession and ensure public protection.

The GOsC is a charity registered in England and Wales (1172749). We value and promote diversity and are committed to equality of opportunity.

Job Title: Domestic Abuse Support Worker

Location:Based at Bede House, 351 Southwark Park Road SE16 2JW, with work at various sites in Southwark. Due to the nature of the work, this is not a remote/working from home role.

Hours: Up to 35 hours/week (excluding lunch break). Schedule may vary according to the organisation’s needs. The role covers the normal core office hours of 9:00 am to 4:30pm, Monday to Friday. TOIL may be granted for extra hours worked, in advance and by agreement with the service manager.

Pay grade: Starting point 7, rising to point 11 (£15.85/hr - £16.78/hr at April 2024) with experience

This post is subject to an enhanced DBS check.

This post is open to women only as this is considered to be a Genuine Occupational Requirement under Schedule 9, Part 1, of the Equality Act (2010).

Administration Officer – England Central

We are recruiting an Administration Officer to provide an effective and comprehensive range of administrative support to workstreams/projects, which will enable the charity to fulfil its function across Central England to a high-quality standard.

What you will do:

Coordinate training bookings, using the diary system, email and databases to ensure training is organised, allocated and delivered.

Create resource pack for colleagues delivering training courses and workshops.

Help to facilitate training delivery nationally, responding to email and telephone enquiries, ensuring preparation, materials, resources, venues, for all events are in place when required.

Help to plan, contribute to and attend PAPYRUS conferences, workshops and events as required.

Collate evaluations and feedback from training and project work.

Act as a first point of contact, including enquiries which may be complex in nature; assessing the nature and urgency of the correspondence and responding or referring to colleagues as appropriate.

Record all enquiries and contacts using the CRM database and ensure that the database is maintained and accurate at all times.

Assist with managing the office diary, arranging and organising meetings/bookings as required.

Manage stock and resources ensuring that the required items are available.

Administer petty cash as required in line with financial processes.

Respond to orders and other requests for information, from stakeholders, by phone, mail and email, according to policy and keep accurate and up to date records.

Undertake general clerical and administrative tasks to support the service as required (e.g., posting items, photocopying, scanning).

To be successful in this role you will have:

Demonstrable experience in an office administrator role or equivalent

A good working knowledge of Microsoft packages (e.g., Word, Excel, Access, PowerPoint) and hands on IT experience of database packages including electronic filing systems and online platforms.

Ability to work effectively with internal and external stakeholders.

Ability to resolve issues and identify solutions, seeking support and guidance where required

Salary: £23,114 per annum (NALC Scale SCP 4) progressing by increments to £23,893 per annum (NALC Scale SCP 6)

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.

Hours: 36 hours per week  

Location: Birmingham (6, Embassy Dr, Birmingham B15 1TP) with some travel across Central England, and occasional travel across the UK.

Contract: Permanent

Closing date: 19th May 2024

Interview date: W/C 27th May 2024

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

Animal Equality is an international organisation working with society, governments and companies to end cruelty to farmed animals. Animal Equality has offices in the United Kingdom, United States, Germany, Italy, Spain, Mexico, Brazil and India.

The Philanthropy Specialist plays a major role in meeting the organisation's ambitious fundraising goals. Responsible for major giving and grants portfolios, the Philanthropy Specialist identifies, cultivates, solicits and stewards financial support from generous individuals and granting bodies.

With a proven track record the successful candidate will network with key stakeholders, present compelling communications and generate significant funds. In turn, these funds will enable Animal Equality to achieve its ambitious financial targets and carry out its crucial campaigns to meaningfully transform and save the lives of farmed animals.

General Responsibilities:

• Oversee a dedicated portfolio of donors and prospects
• Proactively build our supporter base
• Increase demand for farmed animal philanthropic giving
• Inspire loyalty to the cause
• Meet and exceed annual income targets in support of our vision
• Oversee the organisation of supporter events
• Implement a strategic fundraising strategy
• Cooperate with others
• Manage records and reporting

Individual Attributes Required:

• Outstanding interpersonal skills: with strong relationship management, negotiation and influencing skills, communicate with senior individuals with passion and energy. Devise creative solutions to strengthen new and existing relationships, tailoring engagement approaches to maximise giving impact.
• Target-driven: with a keen eye for detail and a results-focused mindset, measure and closely monitor financial outcomes. Conduct robust research so as to anticipate and mitigate potential challenges.
• Resilience: work under pressure, managing competing priorities and adapting accordingly. Problem-solve and think innovatively to deliver against targets. Show outstanding emotional intelligence, with an ability to network and negotiate effectively.
• Gravitas: entrepreneurial and highly motivated, tailor communications to your audience.
• Professionalism: proficiently adept at cultivating and nurturing trusting relationships with diverse supporters, institutions, and team members whilst upholding the highest standards of professionalism and alignment with the Animal Equality culture at all times.

Position Requirements:

• A minimum of five years of related work experience in major gifts fundraising or in the field of marketing and communications, preferably at a non-profit advocacy organisation.
• A proven track record of bringing in major donations of six-figure sums.
• Experience with Salesforce CRM preferred.
• A practical understanding of fundraising, GDPR and charity regulation.
• Knowledge of and proven ability to develop and implement fundraising strategies.
• Ability to maintain confidentiality.
• Excellent organisational skills and attention to detail.
• Comfortable presenting professionally.
• A positive attitude, excellent interpersonal skills, effective communication, and the ability to work cooperatively with others in a team-oriented work environment.
• Ability to work additional hours, as needed, to meet deadlines, travel occasionally and manage workflow.
• Professional appearance and adherence to a vegan lifestyle.
• Commitment to the objectives of Animal Equality.
• You will be required to travel to London once per month at your own cost.

Salary and Benefits:

Salary band £37,000-£40,000, depending on experience. This is a remote working opportunity (UK-based candidates only).

• Personalised Employee Assistance Program (EAP): an Animal Equality--funded benefit that offers employees, supporters and volunteers confidential counselling and advice on a wide range of work and personal issues. The program offers several services, such as a 24/7 confidential helpline and expert Cognitive Behavioural Therapy.
• Flexible hours, with the option to start between 8am-10am and finish between 4pm-6pm.
• Able Futures Support: The service is a nine month, practical and confidential support service for employees whose circumstances or mental health may impact their wellbeing or work. Employees can work with a mental health professional to deepen their understanding of how their mental health may impact them and will build coping skills and resilience to thrive at work.
• Gifted yearly stipend to access learning and development resources, to help employees further grow their personal and professional skills.
• Monthly stipends for employees to enjoy a vegan lunch at the Animal Equality monthly meetups.

For further information and to apply, please visit our website via the 'Apply' button.

Closing date: Friday 24th May 2024.

Animal Equality is an equal opportunities employer; we welcome applications from all suitably qualified persons, regardless of their race, sex, disability, religion, sexual orientation, gender identity or expression, or age. We are especially keen to encourage applications from: individuals who are Black and / or of the global majority; people with disabilities; and lesbian, gay, bisexual and transgender people. We are also proud to be a Disability Confident Employer and we will endeavour to accommodate any reasonable adjustments that individuals may require throughout the application process.

Animal Equality is a registered charity (England and Wales), no. 1168309.