Advice / Information Jobs

About Us  

akt is the UK’s national LGBTQ Youth Homelessness charity. We provide safe homes, mentoring, and support to ensure that no young person needs to choose between a safe home and being who they are. 24% of young people facing homelessness in the UK identify as LGBT (National Scoping of LGBT Youth Homelessness, akt, 2015) and 78% of LGBTQ+ young people cited an absence of family support (The LGBTQ+ Youth Homelessness Report, akt, 2021). The charity was founded in 1989 and operates service centres in London, Manchester, Newcastle, Bristol and works online through a Digital Service to offer support to young people outside of our four office regions. akt works with over 800 vulnerable young people a year providing both face to face and online assistance.

The Team 

This role sits within akt as part of the Digital team and is supervised by the Senior Services Manager.

Job Summary 

Please note there is one job available that can be based at any of our office locations in London, Manchester, Newcastle or Bristol.

• Support, develop and supervise staff, students and volunteers building a strong and dynamic team culture, and ensure the Team understands, recognises, and meets the needs and expectations of akt’s service users.
• To work as part of the Services Management team and wider akt Management team, attend relevant meetings and complete actionable tasks.
• Be accountable for the budget relating to Digital Services.
• Take responsibility for the management of specific projects relating to service delivery. 
• Lead on the continued development of live chat ensuring akt takes advantage of technological advantages that are relevant. 
• Alongside the Senior Services Manager ensure our digital offer meets all the current and potential needs of young people. 
• Manage team to assess the needs of young LGBTQ+ people who are homeless, vulnerably housed, or in a hostile environment, and to carry out signposting and brief intervention.
• Manage and support team to support young people through casework including managing risk, case file reviews, and support around housing pathways and options.
• Maintain and deliver the performance management reports and quarterly data scrutiny for Digital Services and participate in Services Committees to offer feedback on local performance as required.
• Develop tools that monitor the impact of the digital work for those accessing the service.
• Offer support to volunteers around digital engagement including live chat. 
• Alongside Marketing and Communications and other Services Managers, create and maintain digital resources and signposting to allow akt to engage with young people needs and signpost appropriately.
• Alongside Marketing and Communications maintain and develop the online resource hub so it continues to meet the needs of young people accessing online support.

More information about the job role can be found in the job information attached to this advert. 

Application deadline: midnight (11.59pm) on Sunday 29th September 2024

Interviews: 10th or 11th October 2024

About the role:

We have a new opportunity for a highly organised individual to join our Housing Services Team, as a Housing Services & Income Administrator. With proven skills and experience of using IT and databases related to administrative tasks such as producing letters and reports with a clear focus on organisation skills, you will play an essential role with supporting the Housing Services team and Manager, and our supported accommodation teams.

In your role, you will be responsible for

• Maximising rental income and minimising loss through bad debts through efficient application SHP Procedures.
• Supporting the housing services team, and accommodation services teams to ensure that clients receive timely rent statement and letters.
• Maintaining effective management of accurate rent income records.
• Collating performance returns against KPI’s and provider monitoring returns.

The role will also require supporting the Senior Housing Services and Income Officers in dealing with repairs and building related matters, anti-social behaviour, complaints and neighbourhood disputes.

We are currently operating a blended working arrangement, that includes working from our Head Office in Kings Cross for a minimum of 3 days per week, as well as flexible occasional travel to our accommodation services across London. There is also some potential for home working, in agreement with the Head of Property Services.

The weekly working hours are 37.5 hrs, to be completed between 9am-5pm Mon- Fri, with occasional need to work outside of these times in the event of an emergency.

About you:

To be successful, you will have good proven experience of:

• Organisation skills, working within a team and supporting the role of other within the team as well as excellent communication skills including both verbal and written communication.
• Proven skills and experience of using IT and databases related to administrative tasks such as producing letters and reports with a clear focus on organisation skills.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 6th October (at Midnight)

Interview date: Week commencing Monday 14th October at SHP Head Office in Kings Cross

This post will require a Basic DBS check to be processed for the successful applicant.

As part of SNG's commitment to build Thriving Communities, our brand-new Debt Advice Service sits alongside an array of other support services including Employment, Energy, Job Coaching, Money Coaching and Money and Debt advice.

You'll have the opportunity to join a business that puts customers at the heart of all we do and shape one of the largest programmes being delivered to support people through the cost-of-living crisis.

We're pleased to have an opportunity to join our brand-new Debt Advice Team on a full-time permanent basis.

This role will follow our hybrid approach of home, office and resident visit working. Your office location will be either Blandford, Christchurch or Basingstoke. 

This is an exciting opportunity to be at the forefront of a brand-new Debt Advice Service, where you'll play a key role in shaping and developing its offering during its inaugural year.

Alongside this, you'll provide comprehensive, day-to-day Debt Advice to customers, taking a holistic approach to their financial situations.

Collaborating closely with both established teams and newly created roles, you'll help deliver a well-rounded, ‘whole household' service that's tailored to meet the unique needs and vulnerabilities of our customers.

Your work will be instrumental in sustaining tenancies and enhancing residents' financial resilience.

Key responsibilities

• Deliver accurate and up to date Debt and Money Advice within FCA guidelines
• Assist customers to prepare financial statements.
• Take a proactive and explorative approach to obtaining and understanding information
• Assist customers by negotiating by letter or telephone with creditors and other agencies e.g., fuel companies, local authorities, DWP and consumer credit companies etc
• Negotiate with third parties, including statutory and non-statutory organisations where required
• Prepare and present cases to the necessary statutory bodies and negotiate with third parties as appropriate
• Assist clients with other associated problems, referring to other advisers/agencies
• Provide advice and signposting towards, training or employment, linking up with internal and external specialists to assist
• Maintain accurate records of cases, in line with policy, procedure and legislation

We are accepting applications for unqualified Debt Advisers, with the understanding that completion of a Money Advice and Pensions Service (MaPs) Accredited qualification is achieved within a reasonable period once appointed. Salaries offered will reflect the relevant qualification status, with a view to increasing once achieved.

Your experience

To be considered for this role, you'll need:

• Solid experience in providing advice, ideally within a similar setting, with an understanding of FCA regulations and compliance standards.
• Strong customer service skills are crucial, particularly in supporting vulnerable individuals and tailoring services to meet their unique needs.
• You should have experience managing client caseloads, and preparing cases for statutory bodies, with excellent communication skills across various channels.
• Collaboration and teamwork are key, as you'll work closely with colleagues and external partners while providing guidance to less experienced team members.
• A proactive approach to staying current with regulatory changes and a commitment to personal development, including obtaining a MaPs-accredited Debt Advice qualification if not already held, are essential.

Your benefits

You'll be given the opportunity to grow your skills within a role that will bring great satisfaction.

Some of our benefits include:

• £450 yearly flexible benefit pot to use against benefits of your choice
• Flexible working – working from home
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• Generous matching pension scheme up to 12%
• Life cover
• Part of our Recognition scheme where you can be gifted retail vouchers
• Wellbeing discounts including Gym Memberships
• Wide selection of other benefits available

What we do makes a real difference to people's lives and by joining us you can share the satisfaction of doing something that really matters. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at Sovereign. Check out our careers site to learn more about us and our values.

Starlight is the national charity transforming children’s health through play. We work 
to ensure that every child can benefit from the incredible power of play, supporting 
their mental and physical health during treatment and recovery from illness.
Play is not just a ‘nice to have’, without play, children can experience short, and 
long-term problems. In fact, it’s so important, that being able to engage in play is 
one of the human rights listed in the UN’s Convention on the Rights of the Child.
Without play, problems faced can range from anxiety around having blood tests 
which could mean appointments being abandoned and rescheduled, to developing 
PTSD and a fear around visiting hospitals and healthcare settings. It’s not 
uncommon for health play specialists to have to meet children in the car park as 
they are too scared to even set foot inside the hospital.
Each year, there are nearly 1.8 million child hospital admissions in the UK and 
nearly three-quarters (71%) of NHS trusts and health boards do not have any 
budget for play.

This is simply not good enough; we think that play in healthcare is non-negotiable.
Driven by our research and insights into what works best for them, we provide direct 
services and resources for children and their families; and to the health 
professionals working with them. We also advocate for more and better health play 
services in public policy; and promote the full recognition of health play practitioners 
as an integral component of the children’s health workforce.
Our Health Play Services Delivery team provide physical and digital materials and 
resources which support the delivery of health play to practitioners and families. 
These are informed by insight, evidence and evaluation from our Insight and Impact 
Team.
Central to these materials and resources is our range of Boxes which contain toys 
and activities specifically selected to help children relax, distract, and engage to 
ensure their treatment can be carried out as quickly and effectively as possible with 
minimal stress. 
The current Health Play Services Delivery Manager is about to be seconded to a 
new Commercial Development role, initially for 6-months, as we shape the 
development of a new source of income for Starlight through paid for services. 
There may be the possibility of an extension to this contract depending upon the 
outcome of the secondment.
The Health Play Services Delivery Manager, reporting to our Head of Play leads the 
end-to-end process of our services. You’ll need experience in the operational 
management of service delivery and experience of working with the NHS and in 
children’s services would be an advantage. You’ll work across all areas from 
procurement through stock control to the logistics of delivery and you’ll build 
relationships internally and externally to ensure efficient, effective, high quality 
service delivery and excellent customer relationship management. Reporting 
directly to the Head of Play, you’ll manage the Service Delivery Co-ordinator and
the Service Data Officer within the Hospital Services Team.

Department: Community Fundraising
Location: remote – home with travel throughout the region
Hours of work: 37.5 hours per week
Contract: 14-month fixed term
Salary: £30,000 – £33,000 per annum
Closing date: Monday 23rd September at 10am
Start date: early December

Annual Leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Medicash)
• access to wellbeing app (healthy living tips and Bright TV)
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development committed (bespoke training, LinkedIn Learning etc)
• employee health and wellbeing committed (Menopause Friendly accreditation, Disability Confident employer etc)

Background

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

Purpose of the job/about the role

This is an exciting opportunity to join the Community Fundraising Team at Dementia UK, where you will help deliver our community strategy developing new opportunities and relationships with local groups and organisations.

As an experienced and dedicated Regional Fundraiser you will deliver excellent stewardship support, proactively managing and motivating volunteers to undertake fundraising and awareness activities, ensuring a sustainable, long-term revenue stream for Dementia UK.

Collaborating closely with both the Regional Fundraising team and the broader Community and Events team, you will champion our products engaging supports in challenge events, and campaigns across the region. Your expertise and insights will be instrumental in identifying new opportunities, nurturing supporter relationships and creating stewardship journeys aimed at increasing the average gift and lifetime support across the Northeast, East Midlands, and East Anglia.

To be successful in the role, you will have a background in community fundraising or experience of working in relationship management or new business in a similar setting. You will have understanding of community fundraising across both relationship management and new business development with proven success of building and sustaining stakeholder relationships. Additionally, previous experience in planning and delivering projects as well as with a history of delivering impactful presentations, will be beneficial.

Join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.

Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

This role will be subject to an Basic DBS check.

*Please note that any decision on flexible working is based on business needs

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. 

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.  

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change. 

We believe no one should face financial hardship in later life. We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey. 

Responsibilities and Person Specification:

Working alongside two other Advice and Support Managers, this role will share responsibility for the day-to-day delivery of Independent Age’s new Advice and Support Service, and lead on Evaluation and Impact. The service is delivered by telephone, email and webchat and involved a duty service, appointments and casework, targeted at older people in or facing financial hardship. We give information, advice and support to a specialist level, relating to Welfare Benefits, Social Care, Housing and other issues.

As Evaluation and Impact lead, you will be responsible for data collection and reporting, outcome and impact measurement, case studies and providing evidence to our Policy and Influencing colleagues. 

You should have experience of managing a high-volume telephone-based information or advice service and strong leadership skills to create a work environment where people can thrive. You will have experience of working within an advice context (ideally AQS accredited) and knowledge of the main issues affecting older people. 

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight. 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age on our jobs website.

Salary information:

Hybrid working in London: £43,812 per year, increasing to £45,019 after 6 months and to £46,227 after 12 months. 

Homebased (with regular travel to London): £39,454 per year, increasing to £40,530 after 6 months and to £41,607 after 12 months.

Application Process:

To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A basic DBS Certificate will be required for this role.

Closing Date: 23:59, Sunday 22nd September

Interview Date: Interviews will be held in person in our London office on Thursday 3rd October

Join us as the Network Coordinator for the Liverpool Access to Advice Network (LATAN) and be at the forefront of transforming access to legal advice and support in Liverpool!

As the Network Coordinator, you will play a crucial role in driving greater buy-in and commitment to LATAN, ensuring its sustainability and growth. This dynamic role involves securing funding, growing robust collaborations with community organisations, and building strong relationships with key stakeholders to support and elevate the network.

About LATAN

Established in 2020 through a groundbreaking project funded by Liverpool City Council (LCC), The University of Liverpool, and Citizens Advice Liverpool, LATAN has become a strong, evidence-led network strengthening innovative collaboration in the Liverpool advice sector. By working in partnership and developing a thriving community of practice, LATAN is enhancing how advice services operate in the city.

A significant recent development is LATAN’s campaign to enhance capacity and access to free legal advice for Liverpool residents. We are collaborating with the Council to create a comprehensive Liverpool Advice Strategy. 

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

As well as a competitive salary CAL also provides access to:

• 27 days annual leave plus bank holidays
• Hybrid Working Scheme
• Interest free travel loans
• Employee Assistance Programme
• Pension Scheme
• Cycle to Work Scheme
• Lifestyles Gym Membership (20% corporate discount)
• Enhanced maternity, paternity and adoption leave pay

We are seeking an experienced, flexible, self-motivated person who will work with the Home-Start team, training and supervising a team of home-visiting volunteers, peer Buddies and holding a caseload of families needing support. The role is based in our Watford offices with travel to families and volunteers in Watford, Three Rivers and Hertsmere. Home-Start is a leading family support charity, committed to promoting the welfare of families with at least one child under the age of 5. Parent volunteers offer regular support to families in their own homes, helping to prevent family crisis and breakdown. 
 

The ideal candidate will have:

· Experience of working face to face with families

· Good knowledge of safeguarding and child protection procedures

· Experience of recruiting, training and managing volunteers

· Skilled at delivering training

· Excellent interpersonal skills, experienced at working with a wide variety of people

· Good IT skills

· Ability to work on own initiative in a challenging environment

· A relevant qualification
 

Closing Date:  End of October 13th 

Interviews will take place w/c 21st October 2024

As an expert in people safety and secutrity, you will enable us to serve the persecuted church well, by finding the right balance between keeping our people as safe as we can and still being free to do everything we need to do and go anywhere we need to go as a ministry. 

You will work across the various entities within the organisation, to take a holistic view on advising managers and staff on safety and security. You will analyze and advise on security incidents, enable greater organizational learning and awareness, and help managers and staff to comply with agreed security procedures, while working cross-culturally. In the event of a crisis situation, you will advise on all aspects of handling the situation. You will be fully aligned with the core values of Open Doors and have a passion to serve the Persecuted Church. This role reports to the Director of People and Culture.

Your key responsibilities

·Advise proactively on identified threats and risks, and on specific staff safety and security matters on request.

·Provide a cross-organization perspective on how staff safety and security management can improve.

·Promote a culture of safety and security.

·Encourage an approach to compliance with our global security policy and handbook, which respects the need for organisational responsibility as well as the calculated acceptance of necessary risks.

·Provide advice in any crisis situation, including as part of a crisis management team.

·Maintain a record of staff safety and security incidents and near-misses, and analyze learnings and trends.

·Develop security-related learning needs analyses, and enable learning solutions.

·Support and work together with regional and local staff security experts and point persons.

Your profile

·Committed Christian with a heart for the Persecuted Church.

·Relevant education and experience.

·Able to provide advice and practical support on a wide range of safety and security matters.

·Able to work practically and give advice in critical situations.

·Analytical and abstract thinker.

·Excellent communicator and influencer, able to work with people at all levels in an organisation and in different cultures.

·Experience of managing change and providing or facilitating learning.

·Result- oriented with proven project management skills and the ability to deliver on time.

Our offer

Working at Open Doors means that you are actively involved in serving the worldwide Persecuted Church. We offer you a versatile position in an international, dynamic environment, a professional team and the opportunity to grow professionally and personally. As a global organisation we are used to combining working from home with working from the office and to have flexible working hours. The role can be based in the UK, US, Netherlands or any existing Regional or Country office location on approval.

Salary: £37,181 per annum pro rata

Location: Hybrid, Edinburgh office at least once a week

Contract: Fixed Term until 31/03/2025 (extension subject to funding)

Hours: 37.5 hours per week

Closing date: Thursday 26th September 2024 at 11:30pm

Do you have proven experience communicating and influencing at all levels? Are you passionate about using your working knowledge of housing policy in Scotland to help end the housing emergency?

Then join Shelter Scotland as Empty Homes Partnership Officer – Scottish Empty Homes Partnership and you could soon be supporting the project deliver its vital strategy to bring more empty homes back into use.

About the role

This is an exciting opportunity to use your partnership-developing skills to support the Scottish Empty Homes Officer Network, influence councils and connect with housing associations and third sector partners. Proactive and forward thinking, you will discover barriers to bringing empty homes back to use, compile evidence, assist with reports and outline recommendations for future sector development.

We’ll also count on your expertise in the sector to line manage the senior empty homes adviser, provide training and consultancy and support the annual conference.

About you

Fearless in your dedication to solving the housing crisis, we’re looking for a forward thinker who is not afraid to share best practice. With excellent communication skills, you will excel in motivating as you deliver training, develop partnerships and influence at all levels. You’re excited for the opportunity to line manage the work of Senior Empty Homes adviser and keen to develop your people management skills.

With a background in housing policy in Scotland, your expertise will be instrumental to working with services to bring empty homes back into use.

Benefits

We offer a wide range of benefits, including 30 days annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

About the team

Part of an award-winning Communication & Policy Department, our Scottish Empty Homes Partnership (SEHP) is a Scottish Government funded project aimed at enabling private sector empty homes to be brought back into use across Scotland. The Partnership achieves this via a mix of policy work, capacity building, training, best practice sharing and awareness raising with councils, community groups and others.

It’s also home to the national Empty Homes Advice Service - a public facing advice line that anyone can call for help or to report an empty home.

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement outlining your interest in the role. Please provide specific examples of how you meet the criteria, responding to points 1 - 5 in the 'About you' section of the attached Job Description. Throughout your response, ensure you demonstrate how you address the following Shelter behaviours:

• We prioritise diversity and have an inclusive and open mindset

Applications without a Supporting Statement will not be considered.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.  

• £35,882 (outside London) £37,778 (inside London) 
• 35 hours
• Permanent, full time 
• Hybrid variable (with tie to London or Bristol office) or Home Based. Reasonable travel for in-person meetings required
• Advert closing date: 30 September 2024
• Telephone screening: W/C 07 October 2024
• First stage interviews: 17 October 2024 and second stage interviews: 22 October 2024 (both via MS Teams)
• Telephone screening will begin for longlisted applicants from W/C 07 October 2024. We anticipate these telephone calls to last no more than 15 - 20 minutes, with our aim being to understand the breadth and depth of your ER experience.

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for a Human Resources Advisor with strong experience in employee relations and policy development to join our People Team. In this role, you’ll work closely with the HR Business Partners and act as the escalation point from our People Operations Team, offering comprehensive, pragmatic people advisory services across the organisation. You’ll support colleagues and managers on a wide range of HR topics, including employee relations, recruitment, and policy improvement.

This is a key role that doesn’t involve direct management responsibilities, but you will play a pivotal part in coaching and advising managers and colleagues. We’re looking for someone with strong interpersonal skills, a proactive approach, and the ability to handle complex HR cases with confidence and professionalism.

You’ll be joining a collaborative team committed to improving people processes and enhancing workforce diversity and inclusion.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

• Provide first-line people advisory support, managing employee relations issues such as performance management, grievances, and absence management.
• Assist with complex HR casework and organisational change programmes, including restructuring and redundancies.
• Collaborate with hiring managers to ensure an inclusive and diverse recruitment and selection process.
• Liaise with the People Operations Team to ensure all people changes are accurately reflected in our systems and payroll.
• Support the development and implementation of our People policies and processes across the organisation.

What do I need? 

At Young Lives vs Cancer, we value diverse perspectives and unique skillsets. If you're passionate about making a positive impact but don’t meet all of the criteria or need a more flexible working arrangement, we still encourage you to apply!

The key skills we’re looking for in this role are:

• CIPD Level 5 qualification or equivalent experience.
• Strong working knowledge of UK employment law and HR best practices.
• Demonstrable experience in providing HR advisory support and managing employee relations casework.
• Excellent communication and relationship-building skills.
• A proactive, solutions-oriented approach with strong organisational and problem-solving abilities.

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

#ShowTheSalary #NonGraduatesWelcome

Living Well Bromley is a foodbank and support charity based in Penge, South East London.    Our services are free to use and include a foodbank, a clothes bank, hot meals, free café, community choir, counselling and advice and advocacy.   

We are looking for an Advocacy Supervisor/Trainer to supervise our fantastic team of volunteer advisers who provide advice and advocacy on a variety of social welfare issues including welfare benefits, housing, debt and health and welfare. We hold the Advice Quality Mark.   Our mission is to ensure that people have the food, guidance and the support of an uplifting community to live life to the fullest.

We are looking for someone who has at least 3 years recent experience of providing or supervising social welfare advice, including advocating complex cases, to join our team. The role is 3 days a week (22.5 hours), on agreed days and times.
Starting salary will be £36,000 to £39,000 pro rata (£21,600 to £23,400 actual) depending on experience.

For more information, please visit our website https://www.livingwell.life.

At Living Well Bromley we value diversity. We believe our differences make us stronger and more effective in meeting the charity’s objectives. Respect is one of our organisational values and is reflected in everything we do. We welcome applications from people from all backgrounds regardless of age, disability, gender, income, marriage or civil partnership status, race, religion or belief and sexual orientation. We will look to make any reasonable adjustments to ensure that applicants are not disadvantaged applying to Living Well Bromley.

Unlocked Graduates exists to break cycles of reoffending, with a particular focus on breaking the link between disadvantage and reoffending. Currently prison is not a place which successfully does this: the average prisoner has 16 previous convictions and 48 percent of prisoners reoffend within a year of release. This is the problem which Unlocked Graduates exists to fix.

Prison officers are the agent of change for many prisoners. Of all the staff in prisons, they spend the most time with prisoners, they set the prevailing culture in prison, and we know that the most effective prison officers have a hugely positive impact on prisoners. Unlocked Graduates develops outstanding individuals to lead rehabilitation, and in doing so raises the status of the prison officer and makes the frontline of prisons a place where cycles of reoffending can be broken.

We have successfully recruited, trained and placed six cohorts of over 750 high potential graduates into prisons across England and Wales. We are in the Times Top 100 Graduate programmes and feedback on our participants has been extremely positive: they are doing a great job. Over the next few years, we are planning further expansion. We want to do more work in the prisons we are in, and work with more prisoners in more prisons.

The Role

This role sits within the Unlocked Programme Team, which holds responsibility for designing and running training for our new cohorts as well as supporting them across their two years, to enable them to have the most impact possible.

We are looking for an outstanding candidate to support our Programme Team with a wide variety of tasks. The successful candidate will gain an insight into: delivery, curriculum, our work with our Ambassador community as well as the specific training required to become a prison officer.

Our main office is based in London (remote working may be able to be accommodated but this will be discussed with candidates on an individual basis). The programme is national and so some travel is required to Birmingham and Manchester.

Why work for Unlocked? 

Unlocked offers the satisfaction of working for a high performing and exciting organisation which is actively making an impact on one of the most challenging social justice issues which exists in our society today. 

In addition, all employees at Unlocked are offered the following core package of benefits. 

• 27 days’ annual leave 

• 10% employer pension contribution 

• Employee Assistance Programme 

• Discounted gym and fitness membership 

• Development opportunities 

For further details and to apply, please click the apply button to be re-directed to our jobs portal.  

Closing date: 2 October 2024

About the role

Join us at the Royal College of Obstetricians and Gynaecologists (RCOG) as a Senior Guidance Editorial Manager. As part of our Clinical Quality team, you will lead the editorial management of RCOG guidance documents, including Green-top Guidelines and Patient Information, ensuring they meet the highest quality standards. Working closely with clinical experts and a team of editors, you will play a crucial part in producing evidence-based guidance that informs and shapes clinical practices worldwide.

Responsibilities:

• Provide editorial leadership for RCOG guidance documents.
• Develop and implement editorial quality standards and operational procedures across guidance formats.
• Manage the internal reporting on the guidance work programme.
• Oversee the quality assurance process for guidance and patient information.

For the full list of key responsibilities, please check the recruitment pack on our careers site.

About you

You are a proactive editorial professional with previous engagement in producing, editing and quality assuring clinical guidance. You excel at working collaboratively across teams, managing multiple tasks under tight deadlines and communicating effectively with both clinical and non-clinical stakeholders.

Requirements

• Background in editorial roles within healthcare or publishing sectors or practical understanding of working on clinical guidance
• Proficient in quality assurance processes, including proofreading, copyediting, and ensuring accurate reference citations in guidance documents
• Management skills, including team, programme and line management, progress reporting and improving work flow.

Our culture and benefits

As a valued member of the team, you will be located in our stunning offices close to Borough Market. We offer a friendly; values led working culture with an excellent benefits package that includes:

• Agile and flexible working
• 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January
• Up to 10% employer pension contribution after probation
• Enhanced wellbeing and family leave and pay policies
• Interest-free bike and season ticket loans after probation
• Tailored Learning and Development and study leave
• Affinity staff networks
• Free lunch in our beautiful Union Street building
• Employee assistance programme 
• Life assurance and income protection schemes
• Lifestyle discounts

For a full list of the benefits we offer, please visit our careers site.

How to apply

• Closing date: 10.00 am on Monday 23 September 2024
• Interview dates: week commencing 30 September 2024.

We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We are therefore looking for candidates whose backgrounds, experience and identity enhance the diversity of our existing team. We are particularly encouraging applications from underrepresented groups at the College such as those from black, Asian and minority ethnic backgrounds and those with a disability. To find out more, please see our Diversity Policy and Equal Opportunities Policy.

We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.

About us

The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 16,000 members in the UK and internationally.

We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.