Advocacy unpaid Jobs

FareShare

Job Description – Supply Chain and Logistics Officer (Charity Food Supply)

Reporting to: Supply Chain and Logistics Manager
Location: Hybrid with regular travel to London/Sheffield
Contract: Permanent
Hours: 35 Hours, Full Time
Salary: National operational- £26,138-£27,513 and London operational £28,731-£30,243.

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to almost 11,000 frontline charities and community groups. During 2020, we redistributed 113 million meals through our FareShare Regional Centres and our retail surplus model FareShare Go, reaching over 1 million people.

Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first.

The COVID19 pandemic has shone a spotlight on the issue of food insecurity in the UK and with it, FareShare’s ability to get food to vulnerable communities nationwide. We are fortunate to benefit from the support of major retailers, the media, sports ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.

FareShare’s Strategy & Vision

Vision: We have the vision of a UK where “No good food goes to waste”.

Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Purpose: We are doers. We are a community. We change lives.

Our Values: Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it’s only by working with others that we can be stronger

Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.

The role

This important role sits within our Supply Chain and Logistics team, responsible for processing offers of surplus food from our food partners into our network of Regional Centres and the wider community. This role is essential in ensuring that the food we are offered reaches the thousands of charities and community groups we support across the UK.

The role is a combination of customer service provision and supply chain coordination with a strong data focus. You will analyse varied datasets to decide how food is distributed across our Network to ensure optimal and sustainable distribution. You will also be responsible for continuing and championing the high levels of customer service we provide to the food industry and our network of Regional Centres.

You will work closely with FareShare’s food suppliers, transport partners, and our Regional Centres to identify and overcome operational challenges to distribution. The successful candidate will also work closely with our Food Commercial team to ensure our food partners receive excellent operational support and customer service. We are continually evolving our processes and you will work within a culture of continuous improvement to improve operations within the team.

It is essential that you are passionate about our vision, ensuring that no good food goes to waste. We are looking for organised people who are good at multi-tasking and problem solving. Your time management skills will be exceptional and you will be comfortable working under pressure. You will be data savvy, and confident to manage feedback to various stakeholders with astute analyses and recommendations.

Main areas of responsibility

Food Industry Customer Service

• Deliver excellent customer service, ensuring offers are responded to and processed within agreed service level requirements
• Work closely with the Food Commercial Managers, providing feedback and reporting on service issues and attending meetings and site visits as appropriate
• Assist Food Team with insight and feedback from food businesses, capturing key account information in our CRM system

 Regional Centre allocation

• Adhere to the requirements of the Network Service Level Agreement
• Work with the Supply Chain and Logistics Manager to match food supplied to Regional Centre needs, always working to maximise surplus redistribution and minimise waste 
• Ensure that offers are allocated in an efficient and timely manner according to network needs and agreed priorities to maximise social impact of surplus food
• Using our CRM system, maintain timely records of accounts, allocations, offers and case management
• Maintain high standards of customer service to the Network and Operations teams and develop respectful and effective working relationships with the Regional Centres.
• Build your understanding of our Network and your relationship with Regional Centres through a programme of regular site visits in collaboration with the Network Development Managers
• Work with the Network Development Managers and Food Supply & Services Managers to identify opportunities to maximise and grow redistributed food volumes

Logistics and transport

• Work with Commercial Managers and hauliers to implement best practice processes and reduce costs for FareShare whilst maximising acceptance of food
• Work with hauliers to plan transport requirements and ensure that we are able to meet network demand
• Work with Regional Centres to coordinate and plan routes for internal FareShare logistics
• Reactively solve transport issues throughout the working day

Data and Analysis

• Use FareShare PowerBI reports to ensure optimal product allocation within contract requirements
• Specify, build, monitor and analyse Salesforce reports to increase efficiency of allocation
• Use dashboards to monitor network issues
• Lead regional network agreement service level review meetings
• Report on data integrity issues to the Network Analyst

Team coordination and representation

• Support the Team providing assistance and cover when required e.g. during busy periods, annual leave and sickness to ensure an even spread of work across the team
• Support the training of new team members
• Represent the Supply Chain and Logistics team at network cluster and food category meetings
• Deputise for the Supply Chain and Logistics Manager when required
• Keep team process instructions up to date Project support
• Act as Supply Chain and Logistics team lead on cross functional projects as required alongside stakeholders including: retailers, funders, and strategic food partners
• Project review; share learnings with the Supply Chain and Logistics team
  
   

Person Specification

Essential Criteria

• An understanding of food insecurity and sustainability issues, and passion for the mission and values of FareShare
• Excellent communication skills (written and oral)
• Evidenced problem solving ability
• Excellent customer service skills
• Excellent organisation skills – able to prioritise with competence managing ongoing projects alongside reactive daily tasks
• Computer literate with good working knowledge of MS Office, in particular Excel and Word
• Self-starter, ability to work within clearly defined and agreed parameters with limited supervision
• Proven ability to build and maintain relationships with multiple stakeholders and third parties
• Ability to handle and analyse data, spotting trends in data and reports
• Experience of working in a fast paced and pressured operations role
• Experience of working in a customer service environment

Desirable

• Advanced Excel skills and abilities to analyse and manipulate large datasets
• Salesforce or similar CRM system experience
• Supply chain and logistics background
• Experience of working as part of a project team with some responsibility for delivery of a project

Competencies and Behaviours

• Treating people with respect, being inclusive
• A natural inclination for problem solving
• Comfortable in a busy working environment managing competing pressures
• A desire for continuous improvement in individual and team processes and responsibilities

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

Do you want to empower and support older people needing care and their families? Are you passionate about using your advice skills to improve people’s experience of care? Join our team!

You would provide information, advice and support to people across the UK, primarily the relatives and friends of older people needing care. You would help people to understand the care system, their rights and entitlements, and guide them through problems they are experiencing with care services.

We use an empowering model of advice, helping clients to identify what they want to achieve and how to go about it. We aim to give people the knowledge and confidence to take control of their own situation. We also provide additional support to those who need it (such as letter writing). 

You would be at the heart of Care Rights UK’s work, delivering our core advice and support service. You would be welcomed into our small, dedicated, friendly team. You would work alongside colleagues who are experts in their field, with dedicated time for co-learning and sharing knowledge and skills.

This is an exciting period of change for the charity, as we invest in growing our advice and support service. You would help us to diversify and increase our reach across the UK. You would work closely with our small team to ensure our advice and support service aligns with our campaign, policy and communication work, as the charity pushes for a better care system. 

The ideal candidate will be a positive, resilient, can-do person, with a passion for using their advice skills to champion the rights of people needing care.

Job Summary

We are looking for an Arts Sector Employment Coach will support young adults with SEND to apply for jobs within the Arts sector and coach them through the recruitment and induction process.

The role incorporates:

· Working with the Arts organisations in making their recruitment processes more accessible to candidates with disabilities

· Providing job coaching support to induct the new employee into their role.

· Spreading awareness of the scheme and its impact with the aim of encouraging arts sector organisations to hire young adults with SEND is an integral part of the role.

Who We Are

PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential and lead independent lives. 

Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London and run several key services to promote independence and choice for our students.

What You’ll Need:

· Experience of working with people with learning disabilities, or a similar client group

· Experience of training, education, or employment support delivery

·    Experience of job coaching or supporting work placements

·    Understanding of the needs of employers and ability to articulate the benefits of having a diverse workforce to        businesses.

· An understanding of and commitment to a person-centred approach

· A passion for enabling positive change in the lives of our students.

· Energy, initiative and a proactive attitude

· A calm and creative approach to challenges and problem solving.

What We Offer:·

· You'll get 25 days holiday + bank holidays every year. 

· An extra day of annual leave for each year you've worked with us up to 30 in total

· We offer a travel allowance to help with the cost of commuting.

· We provide a 4% pension contribution

· Incremental pay progression

· Free Employee Assistance Programme 24/7 including access to counselling

· We offer regular team meals and socials

· We offer a cycle-to-work scheme and other staff discounts.

Our Mission

PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London and run several key services to promote independence and choice for our service users.

Our commitments

PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant must undertake an enhanced Disclosure and Barring Service (DBS) check.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities.

PiP keeps all personal information confidential and in line with current data protection legislation and GDPR.

Closing Date: Friday 31st May 2024.

We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.  

We are looking for an experienced  experienced coordinator, to support the development of StreetDoctors external communications, advocacy and policy development. 

We are an award-winning national charity which trains over 9,000 young people affected by street violence each year in emergency first-aid through a team of 300 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.

The key areas of focus include:

• To develop and maintain creative communication routes with partners, stakeholders and policy makers, to increase StreetDoctors value and level of engagement within the sector.

• To support the positioning of the StreetDoctors offer and engagement in policy making with government departments, devolved countries and regional decision makers (including PCC’s, Regional Mayors).

• To create, develop and maintain partnerships with a range of organisations to support the development of StreetDoctors research, policy and strategic direction.

At StreetDoctors we believe diversity supports  innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We particularly encourage applications from candidates who are currently underrepresented in our StreetDoctors staff team. These include people from Black, Asian and minority ethnic backgrounds, LGBTQI+ and disabled people.

The Role

This is a rare opportunity to be at the front line of human rights research and advocacy, working for a specialist organisation with a long track record in promoting the right to freedom of religion or belief (FoRB).

You will undertake research, investigations, monitoring, report-writing and advocacy on freedom of religion and human rights in Myanmar/Burma and Indonesia.

Key responsibilities (full responsibilities listed in the application pack):

• To plan, organise and undertake research, monitoring and reporting on freedom of religion or belief and related human rights issues in Myanmar/Burma and Indonesia , through regular fact-finding assignments, when and where security conditions allow, meetings with key stakeholders and the development of reliable in-country and external partnerships and collaboration.
• To produce materials, including briefings, reports, documenting and analysing the situation of freedom of religion or belief and human rights in the agreed countries, as well as advocacy recommendations.
• To develop and implement, with oversight from the Asia Team Leader and in close consultation with other key members of staff , an effective and innovative advocacy strategy for the agreed countries, taking into account the regional perspective.
• To undertake advocacy with a focus at local (when possible) and regional levels, including ASEAN, and, in consultation with the Asia Team Leader, work with CSW’s Public Affairs Team to inform advocacy initiatives in the UK, EU, US and with other governments, the United Nations and other forums.
• To organise, as appropriate, advocacy visits for delegations from or in relation to the agreed countries.

CSW is a human rights organisation specialising in freedom of religion or belief, and as Christians we stand with everyone facing injustice because of their religion or belief. 

The Person

A committed Christian with a university degree and a strong commitment to human rights and justice, you will have excellent communication and organisational skills, and the ability to take the initiative and to work well under pressure.

Essential criteria (full criteria listed in the application pack):

· Knowledge and experience of the East Asia region.

· In-depth knowledge and experience of issues relating to freedom of religion or belief in Myanmar/Burma and Indonesia 

· Proven research skills, and good understanding of basic methodologies for human rights research.

· Excellent communication skills, both written and oral.

· Excellent attention to detail and commitment to accuracy.

· If based in the UK you must have the right to reside and work in the United Kingdom

CSW Benefits

We offer flexible working, your birthday off, pension with 6% employer contribution.

Closing date for full applications: Noon Wednesday 29 May 2024.

Interviews: Shortlisted applicants will be invited for interview on Wednesday 5 or Thursday 6 June 2024.  The interviews will take place online. 

We are recruiting a part time Advice Worker – Asylum Support, £37,616 pro rata, hybrid working,

We are seeking an experienced Asylum Support Advice Worker to help deliver our new maternity health justice partnership targeting refugee and asylum seeking women in Greater Manchester and East Cheshire.

About Maternity Action

Established in 2008, Maternity Action protects and strengthens the rights of pregnant women and new parents to employment, social security and healthcare, irrespective of migration status.

We employ specialist employment and asylum/immigration lawyers who represent women who experience maternity discrimination at work, difficulties in accessing maternity pay and benefits or are wrongly charged for their NHS maternity care. We provide second tier advice to NGOs on housing and subsistence for refugee, asylum seeking and migrant women. We support strategic litigation within our areas of expertise. Our policy and campaigning work is driven by the injustice we see from our advice services. We prioritise issues affecting low income and marginalised women, including migrant and asylum seeking women.

Maternity Action has grown over the past four years and we are now a team of 26. We are passionate about our work, but we are committed to our staff having a genuine work life balance. The majority of our employees have some form of caring responsibilities and Maternity Action is a genuinely flexible employer. 22 of our 26 staff work part time and staff are located across the UK. We have recently expanded our operations and have developed two Health Justice Partnerships with NHS Trusts.  We are funded by a variety of large charitable funders, smaller grant making organisations and unions.

About the role

We have secured funding for a 12 month pilot maternity health justice partnership targeting refugee and asylum seeking women in Greater Manchester and East Cheshire.  This is the first UK maternity health justice partnership targeting this group of women.  We have an existing maternity health justice partnership in Greater Manchester and East Cheshire which advises on employment rights, maternity pay and mainstream benefits.

You will deliver advice to pregnant women and new mothers on Home Office support and healthcare entitlements and provide ongoing advice and support where needed.  You will also refer to other support services as needed, including food banks, baby banks and community groups.  You will deliver outreach and engagement sessions to maternity services and voluntary organisations, working with our Outreach and Engagement Officer.  You will also contribute to the development, monitoring and evaluation of the pilot. The role will keep up to date with asylum support and related developments.

This role forms part of our Immigration and Asylum Advice team, which is led by our Senior Legal Officer.  The team consists of a Legal Officer, Senior Project Officer and Casework Support Officer.  The role will coordinate with the advice and outreach workers delivering our employment and benefits maternity health justice partnership in the region.

About you

We are looking for an experienced adviser with a thorough knowledge of asylum support and experience of liaising with the Home Office and Migrant Help.  You will have experience of delivering complex advice, preferably by telephone, of advocating on behalf of vulnerable client groups and working with interpreters.  You will have an excellent phone manner and the ability to deal with discussions of sensitive health issues.

We particularly welcome applications from Black and minoritised ethnic candidates and from people with lived experience of pregnancy or parenting, low income or migration.  We welcome applications from people returning from a career break.

Working arrangements

The post is 21 hours per week.  There is a core day (Thursday) and we are otherwise flexible about start/finish time and days worked, within normal business hours. 

The post can be delivered through a mix of home and office based working and will involve outreach sessions.  Office location is likely to be in Hulme, Manchester.  You must be based in the North West.

Salary is £37,616 pro rata plus 8% pension.

This is a 12 month post with the possibility of extension

How to apply

Please send us your CV and an application of no more than two sides of A4 outlining how you meet the selection criteria.

The closing date for applications is 5 June 2024.  Interviews will be held remotely on 13 June 2024.

The post holder will be responsible for their own caseload. This post will involve the assessment and appropriate treatment of people presenting with mental health problems, working within NHS Talking Therapies. The post holder will be expected to attend regular supervision and may have additional areas of responsibility for clinical service development as required.
The post holder will work with people with different cultural backgrounds and ages, using interpreters when necessary and work in various community settings (including GP surgeries) and psychological treatment centres.

We are looking for a new member to join the team who is committed, enthusiastic and willing to contribute to the service and embrace different ways of working. This post offers opportunities to work with a range of professionals from different therapeutic backgrounds and to be part of an evolving, integrating team. Members of our team are committed to ensuring a healthy work life balance and a creating a positive working environment.

Key responsibilities:

Clinical

1. Accept referrals via agreed protocols within the service.

2. Conduct assessments and therapy over the telephone, telemedicine and face to face.

3. Offer High Intensity treatment in individual and group settings (as agreed)

4. Make decisions on suitability of new referrals, adhering to the department’s referral protocols, and refer unsuitable clients on to the relevant service or back to the referral agent as necessary.

5. Formulate, implement and evaluate therapy programmes for people attending the service.

6. Educate and involve family members and others in treatment as necessary, conveying formulations with sensitivity in easily understood language.

7. Take responsibility for promoting access to the services provided and the delivery of cognitive behavioural therapies in the peripheral settings where the therapist works. For example, therapists working within GP Surgeries will be expected to attend GP Practice meetings and develop and maintain professional relationships with members of the primary care team. They will be expected to promote the service by ensuring that there are readily available promotional material for both members of the public and members of the primary care team.

8. Liaise with other psychological therapy services in order to work jointly to improve provision of psychological services to local residents.

9. Plan appropriate packages of care for each service user. Liaise as appropriate with other professionals within the service and externally to effectively communicate your assessment and facilitate transfer of care to an appropriate professional.

10. Conduct risk assessments, prepare risk management plans and initiate appropriate action where indicated (including referrals to relevant secondary care services and child and adult safeguarding services)

11. Elicit outcome data from people using services and their carers. Use the TALKING THERAPIES IAPTUS system to record clinical contact details, clinical records, outcome data, and passage though the care pathway.

12. Ensure that people under your care are cared for appropriately under the stepped care framework as currently in use within the service.

13. Adhere to the operations manual and other relevant protocols and procedures as directed by your line manager.

14. Take personal (unprompted) responsibility for achieving agreed clinical activity relating to the number of therapy contact hours per week.

15. Actively contribute to and support the integration of clinical governance in the service within your own area of work and contribute to service clinical governance process in a specific area of work under the direction and supervision of a Senior Therapist.

16. Develop an area of enhanced (specialist) clinical work (e.g. PTSD, OCD, Long Term Health Conditions, Perinatal, Eating Disorders, Social phobia etc). It is expected that the areas of specialist work will shift in focus over time to reflect service need and your need to continuing professional development.

17. Carry out clinical audits of aspects of the CBT service as directed, including feedback from people who have used the service, analyse and feedback to the service verbally and in writing.

Training and Supervision

18. Attend clinical supervision in group or individual format within service.

19. Participate in peer supervision with professional colleagues.

20. Develop and engage in your own CPD, including active engagement in and use of clinical supervision of your own therapy.

21. Attend and fulfil all the requirements of the TALKING THERAPIES approved training/ workshops in line with identified professional objectives.

22. Support peer learning through attending and contributing to journal clubs and other in-house service CPD events

23. Once suitable supervision training and experience has been gained, supervise other staff as directed

Professional

24. Ensure that client confidentiality is protected at all times.

25. Co-ordinate and liaise between different staff groups within Mind in Bexley.

26. Support the CBT Service Public & Professional Educational functions by contributing to professional education program under the supervision of senior members of the department.

27. Support the CBT Service Public & Professional Educational functions by delivering interactive psycho-education within a CBT framework to large groups of Service Users under the supervision of senior members of the department.

28. Exercise personal responsibility for the systematic clinical governance of your own professional practice.

29. Proactively take responsibility for attending supervision, case management and line management regularly, participate in objective setting, performance reviews and respond to agreed objectives.

30. Be aware of and comply with company policies, procedures and standards of service

31. Promote and contribute to the development and maintenance of a healthy therapeutic culture within the team and amongst colleagues across the service and Service Users.

You may be required to cover an evening shift from 12pm - 8pm with occasional Saturday working to meet the needs of our clients.

Our Sport Team has an exciting opportunity for you to join them, working in Camden and across London to engage those experiencing homelessness into physical activity and improving their quality of life. 

About the role: 

As a Sport Coordinator, you'll be responsible for planning and delivering varied activity sessions for both adults and young people across different services, both internally and externally. You will work closely with the Sport Manager to effectively coordinate support from freelancers and volunteers. Your role will extend to broadening the accessibility of sports and exercise within SHP's services and among its residents, for both adults and the young people we support. Additionally, you'll play a key part in growing the programmes reach, forging partnerships with similar organisations and charities, while also advocating for the significance of physical activity within the homeless community. 

The approach taken with clients will be psychologically informed, incorporating an understanding of Personality disorder, complex trauma and addiction. The outcomes for your role include developing positive and sustained relationships of trust with clients supporting them to engage in regular physical activity, and see an improvement in their overall health. 

About you:

• Demonstrable knowledge of fitness and sporting activities, application and implementation 
• Sports and coaching qualifications relevant tot he sector. 
• Demonstrable knowledge of motivating and supporting vulnerable adults and young people into sport and exercise. 
• Ability to develop and deliver structured group-based physical activity sessions with both adults and young people. 
• Ability to advocate for the importance of physical activity within our services. 

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 26th May at Midnight

Interview Date: Tuesday 4th June

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Thanks to Move+ I’m more confident dealing with the day-to-day things I used to find daunting. I’ve grown, I have more belief in myself. Now I’m working towards goals I would never have dreamed of going after.

MJ – Move+ member

Based at the 999 club in Deptford, a safe and welcoming space for those experiencing homelessness Move+ is the latest of the 999 club’s service offerings which also include a drop-in day centre, employment & training support, advocacy & advice, a women’s space and the Bridge, our evening service for people in mental health crisis.

This is an exciting opportunity to be part of a cutting-edge service within the sector. The overall aim of Move+ is to enable people who have been homeless to draw upon their shared experiences and support one another to escape homelessness for good. Move+ empowers people to live independently, to set up and maintain a stable home, while working towards long-term goals and aspirations enabling them to move forwards with their lives. This is achieved through a combination of peer coaching, personalised support and an exclusive program of workshops and activities.

Working closely with the Coproduction Manager as part of the Specialist Services team, you will oversee all aspects of the day-to-day delivery of Move+. This includes line management of a team of Peer Coaches, focusing on support, personal and professional development. You will conduct assessments and manage referrals, build and maintain relationships, as well as promote the service, both internally and externally. Overall, you’ll ensure a high quality of service delivery that meets or exceeds targets and, most importantly, supports and empowers all participants.

We are looking for someone who is passionate about empowering and motivating others. Prior experience, lived, management or other is great, but attitude is key. If you have a positive, pro-active approach take a look at the Job Description / Role Profile. and get in touch to let us know why we should hire you.

The ideal candidate will have: 

· Great people skills, the ability to communicate effectively with a compassionate, non-judgemental approach

· A proactive approach, always looking to support the team in achieving positive outcomes

· A genuine interest in people, their innate strengths and their capacity to change

· Excellent organisational skills and the ability to oversee complex projects

· The ability to work without close daily direction and the ability to think outside of the box

· A positive, ‘can do’ attitude and above all, a good sense of humour to survive our fast-paced environment

Staff benefits include

· 27 days annual leave increasing each year to a maximum of 30 days 

· Occupational sick pay - 10 days per year full pay 

· 3% employers pension contribution 

· Employee Assistance Programme 

· Cycle to work scheme 

· The opportunity to be part of a truly amazing team 

Move+ has been made possible by the generous support of the National Lottery Community Fund

PURPOSE OF THE ROLE

To work alongside the FASD Services Manager, FASD Lead Advisor and FASD Advisors in the delivery of the FASD Hub services including developing/delivering FASD training; providing direct support to families, providing line management supervision to volunteers and taking a lead role in facilitating community support services including peer support groups, Advice Line and the establishment of community support groups

MAIN DUTIES AND RESPONSIBILITIES

·The post holder will take a lead role and play an active part in the service’s peer support activities including online peer support groups/forums, virtual community groups and the establishment of a network of local community support groups.

·Lead delivery of FASD training workshops, seminars, webinars, events, commissioned training, and bespoke sessions for parents/carers, professionals, and stakeholders. The delivery of training may be online or in person and may require travel throughout Scotland.

·Responsible for supporting FASD Hub service users through direct one-to-one support to parents/carers.

·Provide support and supervision to FASD Hub volunteers.

·The post holder will take a significant role in the design and development of training materials and resources, including updating and refreshing in line with new FASD developments and research which impact upon the FASD community.

·Support the wider work of Adoption UK to deliver training on FASD to members, staff, and stakeholders, for example as part of Kinship Care Week, Adoption Week Scotland, The Promise etc.On occasions these maybe outside Scotland.

·Provide support and guidance to the FASD Helpline Advisor and follow up targeted enhanced advice in response to helpline enquires. 

·Provide cover and answer incoming enquiries to the FASD Hub Helpline, (telephone, email, and online platforms), along with occasionally providing cover to other Adoption UK Helpline services. 

·Working alongside other team members, the post holder will have input into the development, designing and planning of content for FASD Hub social media accounts, to ensure content is factually correct and the messaging reflects that of the FASD Hub service and FASD community. 

·Attend relevant national meetings, conferences, training events, networking, and development opportunities to promote the FASD Hub services and/or delivering FASD training.

·Support the FASD Services Manager and FASD Lead Advisor with delivery of the project and collaboratively work with all FASD Hub colleagues to ensure the success and growth of the project, and where required cover for other team member absence.

Want to play your part in transforming society?

You’re in the right place.

Alive Church is a diverse community gathered from across Gateshead, Newcastle and the North East with a vision to see individuals, the church and communities across our region Come Alive in Jesus name. As part of the HTB network, they belong to a wider family. Together they are playing their part in the re-evangelisation of the nation, the revitalisation of the church and the transformation of society.

Whilst the North-East is an amazing place to live, there are still challenges, with large disparities between Gateshead’s wealthier and poorer areas, and 23,600 people live in areas described as having deep deprivation. With this comes all the associated issues that poverty causes, including 1 in 4 children growing up in poverty and one of the worst levels of social mobility in the country.

In Gateshead, Resurgo is partnering with Alive Church – Spear Gateshead will be a key part of Alive Church’s mission to change the culture of the city by bringing hope to unemployed young people. In joining the Spear Gateshead team, you will be part of the social outreach programme at Alive Church.

The important stuff 

Salary: £26,000, pro rata (£20,800)

Hours: 9.00am – 5.00pm, Monday –Thursday, Part-time (with some flexibility and occasional evening or weekend work for events such as Spear Celebrations)

Location: Alive Church Gateshead

Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate.

Application: Please apply through the Alive Church Gateshead website - We will not process application through this page.

Download the application pack below for more information.

Personal qualities we’re looking for

• An active Christian, able to personally represent the values and beliefs of Resurgo and Alive Church, and a commitment to grow and learn spiritually and as a Christian leader
• A dynamic and engaging coach with an enthusiasm for and direct experience of coaching and training techniques
• Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education
• An entrepreneurial and ambitious individual who enjoys starting new projects, works well under pressure and can translate ideas into practice with creativity
• Self-motivated with strong leadership, management and organisational skills with the ability to exercise initiative and prioritise workload
• Excellent communication and interpersonal skills, with a confidence in group facilitation, high emotional intelligence, and a sense of fun!

Key Responsibilities

Partnership liaison and relationship management

• Establish the primary local referral agencies and build and implement a strategy for developing relationships with them to ensure recruitment of young people onto the Spear programme is effective
• Maintain and develop relationships with local partners to form a strong referral network.

Oversight of Spear Programme

• As a confident communicator, you will lead group sessions of around 10 young people each, using coaching skills to transform attitudes to their own ability and the workplace, and to raise their awareness and maximise potential in stepping into the world of work
• Prepare and coach group and 1-1 sessions with the Spear Coach
• Ensure the programme is delivered in line with agreed targets, and report KPIs on recruitment, retention and completion of Spear Trainees to Resurgo and the Spear Trust, as well as their ongoing progress and sustainment of work or education.

Line Management and training

• Manage the Spear Coach, using a coaching approach to invest in their growth and development
• Be line managed by Resurgo to support with the set-up and ongoing operations of the centre and report back on KPIs.

Church Community

• The Spear Centre Manager is directly employed by Alive Church, meaning you are part of a vibrant church staff team and submerged in an exciting faith community
• You will be required to establish strong relationships with key people at the church to ensure the engagement and backing of church members and help the Spear Coach to establish a strong presence at the church to build a network of supporters for the Spear programme
• Ensure the Spear programme is a key missional feature of the work of the church; this may involve attending church events and speaking at services.

Site management and set-up

• Work with the Church to set up the training room and IT infrastructure for the new Spear Centre in advance of opening
• Liaise with relevant staff locally on-site issues and work to resolve them as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies.

As a Recovery service facilitator, you’ll be a key point of contact within the Recovery service.
Your responsibilities will focus around designing, delivering, evaluating, reporting and the continuous development of structured learning programmes for people with mental ill health. You will help shape the ongoing vision and goals of the Recovery College to ensure that future development of the service meets the needs of the people it supports. You will also participate in external forums, workshops and events to promote the work and ethos of Mind in Bexley.

Key Responsibilities

1. Make a positive contribution to the delivery of a thriving, innovative and effective Recovery College.

2. As part of the Recovery College team, deliver both face to face and online courses, workshops and groups according to curriculum requirements.

3. As required, design, deliver and evaluate courses, workshops and groups ensuring co-production at each stage.

4. Ensure effective learning takes place by using evidence based interventions, appropriate teaching methods and learning processes.

5. Demonstrate effectiveness by achieving high levels of student retention, measuring impact, increased involvement of participants and positive individual progress.

6. Contribute to the development of best practice within the service.

7. Undertake student assessments and regularly review individual progress.

8. Support individual students in setting learning goals and participating in workshops, courses and groups to ensure positive learning outcomes.

9. Keep accurate and up to date records of students including attendance, assessments, progress and impact measures.

10. Signpost and refer students to internal and external services when appropriate.

11. Ensure individual inclusion, accessibility and other needs are met.

12. Provide students with information and advice on further learning and progression opportunities including volunteering and support into employment

13. Participate in external forums, workshops, meetings and events to promote the work of the Recovery College and Mind in Bexley.

14. Keep up to date on local resources, facilities, training and recovery services.

15. Work effectively with peer facilitators and volunteers.

16. Work in partnership with team members, colleagues, professionals and other services.

17. Participate in induction, training, supervision and continual professional development.

18. See advice and support from line manager when needed.

19. Pay regard to materials and equipment.

20. Identify, report and monitor any safeguarding concerns or risk in accordance with the latest local procedures.

21. Keep informed of relevant legislation and guidance.

22. Adhere to Mind in Bexley and East Kent policies and procedures including (but not limited to) Equality and Diversity, Health and Safety, Confidentiality, Lone Working and Safeguarding.

23. Undertake any other duties and tasks which may be reasonably required, as discussed with line manager.

Company Overview

You would be joining Palladium, a global impact organisation, with 3,000 employees in over 90 countries. We are a mission-driven business, for whom the impact of our work is as important as the commercial return; the common feature of all our work, regardless of contract size, is the requirement that it contributes to positive social and economic impact. We simply call this ‘Positive Impact’. For the past 50 years, we have been helping our clients to see the world as interconnected in over 90 countries- by formulating strategies, building partnerships, and implementing programs that deliver lasting positive impact. We are experienced in implementing large, complex programmes supporting skills and employment and are currently delivering 30 programmes for the UK Government.

Programme Overview

The Refugee Employability Programme is a new initiative that offers enhanced support to defined cohorts of legally recognised refugees in the UK. Starting in September 2023, the programme will provide tailored support for each participant focussed on gaining sustainable employment. Palladium will work with employers, local government, and other community partners to ensure that individuals are fully supported with their journey back to employment and integration into UK society. The programme includes delivery of employability- focussed English to Speakers of Other Languages (ESOL) tuition for some of the defined cohorts.

Palladium is responsible for delivering the programme in the South East of England

Primary Duties and responsibilities:

As Case Manager, you will be responsible for delivering the front-line support to customers on the Home Office Refugee Employability Programme, ensuring that they receive excellent service which is compliant with all Home Office requirements.

Your responsibilities will include:

· Take responsibility for engaging with potential customers, explaining eligibility and bringing in referrals to the programme as part of a coordinated team approach.

· Be accountable for your caseload of assigned customers and working with them to address their learning, integration and employment needs in line with both contractual requirements and the individual’s needs. This will include:   

o Building rapport and a positive working relationship with each customer.

o Assessing the customer’s starting position to decide how to best meet their needs. 

o Creating and following through with individual Personal Development Plans, ensuring appropriate and effective activity is undertaken by each customer.

o Providing challenge, advice, and guidance where appropriate, to develop customers’ capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment.

· Develop an understanding of specialist signposting services in the local area/region, so that you are able to source and refer customers to additional support when needed;

· Cultivate a welcoming environment and ensure a high level of engagement / re-engagement with customers;

· Work collaboratively as part of a small team to ensure excellent support for all customers;

· Deliver programme in accordance with contractual Service Level Agreements and company standards;

· Maintain customers’ records in accordance with data protection requirements so that personal information is safeguarded, and the customer journey is accurately recorded;

· Meet personal performance targets, Key Performance Indicators and Quality and Compliance measures by delivering high quality employability provision to customers, both remotely and face to face;

· Develop relationships and networks with key local stakeholders including employers to provide the best possible support for customers.

Skills and experience:

Required

· A passion for working with people

· Experience of working in a customer engagement and support-focused role

· Experience of providing one-to-one support and coaching to individuals with the ability to constructively challenge where needed

· Experience in the management of a caseload of individual customers according to a set of contractual standards and requirements

·  A level of independence and professionalism to work independently

· Detail-oriented with strong organisational and communication skills

· The ability to be based in, and travel around designated catchment areas, candidates already based in  Hampsire, Surrey and Sussex and Thames Valley are encouraged to apply.

Desirable

· Exposure to the challenges experienced by refugees or asylum seekers, or personal lived experience

· Experience delivering one-to-one employability support or ESOL assessments and training

· Trained in trauma-informed approaches and safeguarding

· Access to a reliable vehicle and a full, clean drivers licence

· Knowledge of languages including Amharic, Arabic, Albanian, Bengali, Dari, Farsi, Hindi, Pashto, Spanish, Tigrinya, Urdu or Yoruba

Key Competencies:

· Ability to engage, motivate, challenge and inspire; 

· Proactive and solution focused, bringing both creativity and practicality to bear;

· Excellent communication skills; 

· Performance and target focused; 

· Excellent organisation and prioritisation skills; 

· The determination and drive to want to make a positive difference.

Location and compensation

You will primarily working on an outreach basis within the community and you will be given a base location. Any travel to meet customers outside the base location will be reimbursed in line with the travel policy.

Compensation: You will receive a salary in the range 26,000-29,000 GBP per annum, complemented by a comprehensive benefits package including private health insurance and up to 10% employer pension contributions.

Northern Ireland Policy Adviser

CARE Office, Belfast (hybrid working options may be considered)

£33,000-£37,000 (FTE) and generous staff benefits

Full time

NB. Part-time applications (minimum of three days per week) for this role will be considered. A part-time role would focus solely on Northern Ireland-specific projects. Please specify your preference when completing the application form.

CARE (Christian Action, Research and Education) has been at the heart of research, advocacy, education programmes and social action projects that have sought to change perceptions of how the Bible can be the basis of effective public policy solutions to some of our biggest social and political challenges for almost 40 years.

This is an exciting time to join CARE! Following the appointment of our new Chief Executive in 2021, we have embarked on an ambitious new strategy for engaging with politics and policy development across the UK – speaking out for the vulnerable and the voiceless, informed by our conviction that the Bible tells a better story for human flourishing.

To help enable this, we are looking to grow our expert and high-achieving Public Policy Team. We are looking for an experienced, innovative, creative, skilled and energetic policy professional who is excited by the prospect of developing policy from the ground up, and building expertise in diverse areas such as poverty, strengthening families, children and young people, beginning and end of life, violence against women, disability, addictions, older people, and freedom of speech and religion.

This will probably be your second or third role in this field, and there is a real opportunity to make your mark. You will be passionate about the relevance of God’s word for the politics and culture of today and excited about bringing faith, good research and practical evidence to bear on public policy and legislation in both Northern Ireland and Great Britain. You will be comfortable speaking to politicians, academics and members of church congregations alike.

For further information, read the detailed Job Profile. There is a genuine occupational requirement for this role to be filled by a Christian – see CARE’s statement of faith.

The role is based in CARE’s Belfast Office, though hybrid working options are available. This role is designed to have a 3:2 split working on Northern Ireland-specific projects, and broader policy work across Great Britain. As noted above, Part-Time applications for the 3-day Northern Ireland aspect of the role only may be considered. Please specify your preference when completing the application form.

To apply, please click the link below. 

The deadline for applications is 11pm on Sunday 9 June.

Shortlisted candidates will be contacted no later than Thursday 13 June, with interviews taking place the week commencing 17 June.