Individual Giving Manager Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Title North East Community Engagement Officer
Hours 35 hours per week, term time only, permanent
(Some elements of this role will likely require out of hours working)
Reports to Head of Membership
Remuneration£21,000 (FTE equivalent £28,000) + £234 Tax Free WFH Allowance (£312 FTE equivalent)
Background
Our 68-year-old charity is one of the most exciting and flexible employers in the charity sector. Having supported 13,000 Parent Teacher Associations (PTAs) and their 100,000 heroic volunteer fundraisers to raise more than £1 Billion during the past decade, last year we began to lay the foundations for significant growth in impact during the decade ahead, not just to extend the impact of PTAs, but to provide more broader support for parents in enabling their children to live happy, healthy, and productive lives.
During the summer, we launched a membership magazine (PTA Extra), and a popular programme of parent webinar covering such topics as: ‘Supporting your child’s mental health’, ‘Helping your child succeed in KS2 English’, ‘Neurodiversity in Children Matters’.In the autumn began building a fundraising team to support PTAs by fundraising at the national level.In December we launched the highly successful ‘National Parent Survey’ to explore the challenges and concerns parents face. This year we relaunch a national publication for parents new to school, called ‘Be School Ready’, and our new ‘PTA Launchpad’ programme.
At Parentkind we have developed a culture of high expectations for supporting PTAs and Parents alongside an equally high expectation that colleagues take care of their mental health and well-being.We are obviously a parent-friendly and flexible employer, where colleagues work from home by choice, and are given agency to perform their duties in balance with life.Colleagues work around important life-commitments such as taking their children to school, attending a medical appointment, or just taking a walk.Colleagues are trusted to do great things, both at home and whilst working.
Main purpose and scope of Role
This role will play key to engaging with and supporting PTAs across the region, as well as a variety of stakeholders such as schools, parent groups, local authorities, potential sponsors or supporters and other organisations as our suite of programmes grows. This role initially focuses on the following, but is subject to change as programmes are launched or evolved:
PTA Programme
- Growing our network of PTAs.
- Supporting PTAs through leadership transition to minimise PTAs closing unnecessarily.
- Organising gatherings of PTAs to enhance the PTA community.
- Providing training and awareness sessions for PTAs.
- Providing community support to PTAs during peak activity periods online or by phone.
- Helping schools establish PTAs and supporting them during their first year through our new PTA Launchpad programme.
- Hosting and co-ordinating virtual webinars/meetings to demonstrate the value of PTA membership and the support available.
Parent Programme
- Raising awareness of Parentkind’s growing programme of support for parents, directly or indirectly through schools or other partners.
- Building relationships with parent groups to support engagement with our growing suite of parent support opportunities.
- Organising events for parents as part of our Parent Programme.
- Building relationships with regional stakeholders to support Parent Programme activities.
Other Programmes/Services
- Encouraging uptake or (when charged) sales of our broad and growing suite of programmes and services.
- Identifying and engaging with local and regional partners for our range of programmes.
- Feeding into programme design.
Wider Stakeholder Engagement:
- Attending appropriate conferences and educational meetings across the region.
- Developing relationships with key local authorities and individuals so they advocate our services and the benefits of our programmes
- Developing relationships with MATs so that they can advocate Parentkind and the benefits of its programmes.
- Identify any opportunities for external funding to from LA’s, Companies, or other funders with the support of our fundraising team.
Organisational Effectiveness:
- Create and implement operational annual plans and schedules to support our regional targets, ensuring that time specific milestones for their delivery are met.
- Regularly report on the health of our campaigns within your region, through identified KPIs and organisational targets.
- Ensure all knowledge and information is recorded, processed and maintained according to good administration practice.
General
- To keep abreast of relevant educational policy and legislation affecting our key audiences.
- To be flexible within the broad remit of the post.
- To undertake other duties as reasonably requested by the CEO and the Executive Leadership Team.
- To be self-servicing.
- To attend and participate in our performance, development, and training programmes.
- To abide by organisational policies, codes of conduct and practices.
- To be responsible for the health, safety, welfare of self, and other colleagues.
- Participating in and, as necessary, assisting with our national events and conferences.
- Supporting activities in other regions where a regional colleague is unappointed or unavailable.
Diversity at our core
Parentkind is committed to an inclusive and accessible recruitment process and encouraging equality and diversity with our team.We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process.If you require any reasonable adjustments to support your application or interview, please reach out to us via email.
The Application Process
Please apply as soon as possible by submitting your application through Charityjob with a covering letter.Please note that we are unable to sponsor international candidates and candidates should be resident or very familiar with the region the role is applicable to and willing to move to the region before commencing the role.Candidates will require their own vehicle to support attendance at meetings, including schools.
We will be interviewing on a rolling basis, so please apply as soon as possible.
Parentkind is committed to safeguarding children in the schools we work and expect all colleagues to share this commitment.Appointees are subject to a DBS check.Having a criminal record will not automatically exclude applicants.
If you have not heard from us within two weeks following the closing date of the role, please presume that your application has been unsuccessful.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a Support and Advocacy Officer you will join a skilled team who collectively provide a unique UK-wide support and advocacy service to over 1500 members.
You will primarily provide direct support and practical guidance to our Fabry members. This patient group is largely adult focused but there will be elements of family and child support. You will raise awareness within both the Fabry community and external agencies; and contribute to the development of resources, to promote self-advocacy within the patient group. A key objective of the role will be to build a sense of community and identity for our Fabry membership. You will also have the opportunity to facilitate and contribute to project work, including youth engagement, advisory boards, and support groups.
In addition to supporting the Fabry community there will also be a requirement to provide support to those affected by other conditions under our umbrella.
Key Responsibilities:
The following is an overview of the responsibilities of the role - full responsibilities can be found in the Job Description:
- Develop a good understanding of MPS and Fabry conditions
- Develop knowledge of legislation and best practice relevant to supporting people with life-long conditions
- Provide emotional support, information and guidance in areas such as diagnosis, disease awareness, health and social care and disability benefits
- Support individuals and families to access best possible clinical management and treatment options
- Support and signpost people towards mental health and psychological support as required
- Undertake UK-wide travel to visit individuals and families and attend meetings and events
- Support the provision of online support and advice via social media channels
- Promote awareness by giving talks and presentations to outside organisations, professionals and the general public
Experience & skills
- Minimum of two years’ experience of working with individuals with disabilities within health and social care, education, or related field
- Ability to communicate accurately, concisely and with clarity
- Highly organised with the ability to manage multiple tasks
- Strong attention to detail and commitment to upholding best practices
- Excellent IT skills to maintain accurate case recording, produce clear reports, correspondences and presentations
- Collaborative mindset and enthusiasm for working in a small, dedicated team
- Experience of managing projects and service development is advantageous
Prior knowledge of Fabry Disease is not required as in-depth support and training will be provided. Regular supervision and a supportive work culture will help you to expand your knowledge and become an expert in the work you are undertaking.
Essential requirements:
- Eligibility to work in the UK
- A valid UK driving licence with no more than 6 points, access to a car and a willingness to drive UK wide
- Disclosure & Barring Check
Disclosure & Barring Service (DBS)
The MPS Society is a charity that provides a range of care, support and activities for children and adults at risk throughout the UK. This is provided through our dedicated support and advocacy service, telephone helpline and out of hours’ support, clinical research, online activities and forums, annual events, patient expert meetings, focus groups and conferences. MPS staff, trustees and volunteers may be asked to be involved in the delivery of its regulated services and activities.
This post is exempt under the Rehabilitation of Offenders Act 1974. Due to the sensitive nature of the duties undertaking, the post holder will be expected to undertake a DBS check as part of the recruitment process.
Benefits:
- Competitive salary
- 5 weeks annual leave (increasing after 5 years' service)
- Additional leave between Christmas and New Year
- Pension contributions
- Life assurance (subject to scheme conditions)
- Employee Assistance Programme
This post is primarily based in our Amersham office however UK wide travel is necessary. A flexible approach to working hours to cover travel, our out of hours phone service, and events and conference attendance is required.
Next steps:
We ask interested candidates to view the job description attached for the full responsibilities and essential requirements of this role.
We also encourage candidates to visit the MPS Society website to learn more about us and the community we serve. Alternatively, if you would like an informal chat about the role or the work of the MPS Society, please contact Steve Cotterell.
To apply:
Please apply through Charity Job with your CV and a covering letter explaining how your previous roles and experiences make you the candidate we are looking for.
Closing Date: Interviews and assessment will be held following receipt of suitable applications.
To transform lives through specialist knowledge, support and advocacy, and research.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Salary:
£23,612 per annum, pro rata for part time £18,890
Role Status:
1 x 37.5 hours per week and 1 x 30 hours per week
BASED IN MANCHESTER
NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.
This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website and applied on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS.
THE CLOSING DATE FOR THIS ROLE IS 22/05/2024 AT 10AM
About Us
Come join our team working to help change the lives of some of the most vulnerable people in society. Ranked 2023 Q4 by Best Companies as the 8th best charity to work for in the UK, Medaille Trust is one of the UK’s leading charities in the fight against modern slavery. Our innovative model is based on three principles: Prevent, Protect and Pursue. We are one of the UK’s largest providers of survivor services, with ten safehouses and six outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators
About the job
We are seeking a confident and experienced Modern Slavery Case Worker Assistant with a wide range of skills and importantly, a ‘can do’ approach. As a Modern Slavery Case Worker Assistant, you will provide high quality practical and emotional support to potential victims of modern slavery within a safehouse setting.
You will work as a member of the team providing a safe temporary environment for vulnerable adults who have experienced trauma and exploitation. The role will involve assisting service users with increasing practical skills and self-confidence to empower and enable independent and safe living.
This service is open 24 hours a day, seven days a week. Applicants must be willing to work flexibly, which will include on call duties, evenings, weekends and bank. Both roles will work between two properties approx. 4 miles apart on a Rota basis. A full induction and continuous training will be given.
The 30 hour per week post will be shifts from 4pm-10pm, 5 days per week, however, the initial induction will consist of day shifts until knowledge of safe house is comprehensive.
You must have experience of working with vulnerable adults, the ability to work within a ‘risk associated’ environment and ideally experience of working within a residential or community setting with non-UK citizens. Relevant social care qualifications or suitable experience of supporting vulnerable people is essential.
This is a challenging but important and rewarding job because our team members know they are working hard to help transform the lives of some of the most vulnerable people. In our December 2022 survey, 85% of our staff said they loved their job. We offer generous annual leave, as well as a day off for your birthday and an annual volunteering day. We also offer an Employee Assistance Programme, and a staff benefits package.
Closing Date: Wednesday, 22 May 2024 at 10 A.M.
Interview Date : Monday, 3 June 2024
Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.
This position is subject to a satisfactory Enhanced Disclosure & Barring Service check. The ability to drive with a valid licence and use of your own vehicle insured for business purposes is essential.
We are seeking a Fundraiser with a background in lead and income generation with the drive to create change for farmed animals in the UK. You will be part of a small, high-impact team specialising in consumer education and political advocacy to help us grow our supporter base and raise essential income to support our work for animals.
As Fundraiser (Lead Generator), you will play a crucial role in supporting our mission by identifying and cultivating potential donors and supporters. Your primary responsibilities will be to generate leads utilising Engaging Networks on social media platforms and work with the Fundraising Development Manager to build on supporter journeys that maximise conversion rates.
You’ll join us in maximising the value of Engaging Networks, an intuitive, industry-leading CRM which brings fundraising and activism together and provides tools for integrating digital communications. While experience with Engaging Networks is desirable but not essential, you will have experience with CRMs, including reporting and managing campaigns.
Working as part of a highly effective team within a fast-paced environment, the Fundraiser (Lead Generator) will cultivate relationships in the coordination of imaginative and effective fundraising campaigns.
Whilst this position is home-based, it is largely normal office hours, although work outside these times will be required (e.g. relating to stunts, press conferences, talks and events). Time off in lieu will be given as appropriate.
The role will involve:
Lead Generation:
• Develop and implement target-led strategies to identify and engage potential donors
• Utilise various channels, such as Engaging Networks and social media platforms to generate leads and expand our supporter base substantially in 2024
Relationship Building:
• Cultivate meaningful relationships with prospective donors, understanding their interests and motivations for supporting animal rights
• Collaborate with the Fundraising Development Manager to ensure a personalised and donor-centric approach
• Collaborate with the Social Media & Marketing Manager to set up Google Ads campaigns, with ongoing monitoring, making improvements to enhance the quality and quantity of the leads generated
Communication and Outreach:
• Craft compelling messages and campaigns to effectively communicate the organisation's mission and impact
• Represent the NGO at events, conferences, and community gatherings to raise awareness and connect with potential supporters
Engaging Networks Management:
• Maintain accurate and up-to-date donor information in Engaging Networks
• Track and analyse key performance metrics to assess the success of lead generation initiatives
Collaboration:
• Work closely with the fundraising and marketing team to align lead generation efforts with overall fundraising strategies
• Collaborate with other departments to ensure a unified approach to achieving organisational goals
Skills:
Fundraising Expertise:
• At least three years of experience in fundraising within the non-profit sector
• A good working knowledge of direct marketing for donor recruitment, appeals and stewardship across different channels, with a particular focus on digital
• Familiarity with Engaging Networks or similar fundraising platforms
Strategic Thinking:
• Ability to develop and implement target-led strategies for lead generation
• A strategic mindset to identify and engage potential donors effectively
Creative Approach:
• Creativity in designing campaigns and messages to capture the attention of potential donors
• Innovative thinking to stand out in a competitive fundraising landscape
Communication Skills:
• Excellent written and verbal communication skills
• Ability to craft compelling messages and campaigns that effectively communicate the organisation's mission and impact
Relationship Building:
• Strong interpersonal skills to cultivate meaningful relationships with prospective donors
• A collaborative approach to working with the Fundraising Development Manager and other team members
Social Media Proficiency:
• Proficient in utilising social media platforms for lead generation
• Knowledge of best practices for expanding supporter bases through social media
Data Management:
• Experience in maintaining accurate and up-to-date donor information in fundraising platforms like Engaging Networks
• Analytical skills to track and analyse key performance metrics for lead generation initiatives
Collaboration and Teamwork:
• Ability to work closely with fundraising and marketing teams to align lead-generation efforts with overall fundraising strategies
• Collaboration with other departments to ensure a unified approach to achieving organisational goals
Event Management:
• Willingness and ability to participate in events, conferences, and community gatherings to raise awareness and connect with potential supporters
Time Management and Flexibility:
• Strong time management skills and ability to work in a fast-paced environment
• Flexibility to work outside normal office hours for events, stunts, press conferences, etc.
Animal Justice Project is a registered company and affiliated with Animal Justice Project Trust, registered charity (England and Wales), no. 1184965.
Being a small NGO that will only succeed through the absolute determination of its staff, Animal Justice Project requires each team member to be both outstanding in their abilities and dedicated to the cause of animal rights.
The client requests no contact from agencies or media sales.
Salary: Grade 1.2 - £24,102 per annum pro rata
Contract: Fixed term until end of October 2026
Part time – 18.75 hours per week
Closing date: Sunday 19th May 2024 at 11.30 pm
We’re looking for an enthusiastic individual with office administration and customer service experience to join us as an Administrator and provide the support we need to help us deliver an effective local service. This is an exciting opportunity, and you will play a key part in standing up to the housing emergency.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So we are striving for change; with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
Shelter Sheffield provide housing advice and support to people across the city with a focus on emergency homelessness, intensive support for children and families, people experiencing domestic abuse and people with multiple and complex needs. We take a holistic approach to help people deal with interrelated issues that can impact their ability to keep a home and help over 5000 people a year while also working to change the underlying systems that cause the housing emergency.
About the role
You will be the first point of contact for in-person and telephone callers to the service - taking client details, providing information and working with advisers to direct enquiries to the right people.
You’ll provide administrative support and have responsibility for designing and developing office systems and processes, data input, extraction and analysis and finance administration. Helping front line staff with case administration, assisting the Hub managers with ad-hoc projects and seeing that our office equipment is properly maintained – all are aspects of this interesting, varied and vital role.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
We are looking for someone who;
• Has proven office administration and customer service experience. You’ll be a confident user of Microsoft Office, including Excel, Word, PowerPoint and Outlook.
• With a passion for social justice.
• Will thrive in a fast paced and busy office environment, with a flexible and tenacious approach and will enjoy learning new skills.
• Has strong data processing skills with the ability to input, extract and analyse data and to review processes, introducing new ways of working where needed.
In return we can offer a competitive salary and a wide range of benefits, including 30 days of annual leave (pro rata for part time staff), enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
You will be working with children and families to provide trauma informed support with the aim of reducing trauma symptoms and rebuild relationships.
KEY RESPONSIBILITY
To work with children (aged 5 – 16) and their families to provide trauma informed support with the aim of reducing trauma symptoms, rebuilding relationships fractured by domestic abuse and helping the non-abusive parent to understand the impact of domestic abuse on their children so they are better able to support them.
DIRECT WORK WITH CHILDREN AND THEIR FAMILIES
- To understand and assess the needs of children and families and devise a child-focused support plan
- To utilise evidence-based approaches to strengthen attachments and rebuilt relationships with the non-abusive parent that have been fractured as a result of domestic abuse
- To utilise trauma informed ways of working to reduce trauma symptoms and distress in children
- To work with families in order increase stability and reduce risk 5
- To assist the non-abusive parent / carer in their understanding of the impact of domestic abuse so that they can respond appropriately to the emotional needs of the children
- To attend and initiate mutli-agency meetings where required
- To ensure that children and families receive holistic support that is appropriate to their needs, including advocacy and referring to other services
- To deliver programmes of child-focused group work
- To understand risk and safeguarding issues and act appropriately in relation to risk at all times.
- To work within national, county and ESDAS guidelines, particularly in relation to good practice regarding children
- To provide written reports and case studies to senior management as and when required.
You will receive support and training and a competitive starting salary of £20,000 for a 28 hour week. Reduced hours may be possible by agreement. This is a two-year fixed term post with the possibility of becoming permanent after two years.
We are looking for someone who will work with professionalism, empathy and kindness, have knowledge of working with children and families who have experienced trauma due to abuse and have a trauma informed, child focused approach. Experience of working with complex family situations where there are safeguarding concerns with the ability to assess risk is required.
You will be based at our office in Redhill and you must be able to reliably commute to the office.
For further information (including a full Job Description and Person Specification) please read the Candidate Pack.
We follow NSPCC safer recruitment guidelines and we do not accept CVs, please complete the application form within the candidate pack
The client requests no contact from agencies or media sales.
Job Title: Assistant Director Activism & Advocacy
Location: Flexible - Home-based, Shelter Office-based, or combination with regular travel to London and other locations
Contract Type: Permanent Full Time
Salary: £78,414 per annum
Hours: 37.5 per week (pro-rata if part-time)
Leave: 30 days holiday per annum + Exceptional Benefits
Closing Date: 27th May 2024 at 23.30pm
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination, and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home.
We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the Team
This role is part of the Communications, Policy, and Campaigns (CPC) team, which drives Shelter's ground-breaking campaigning efforts.
The CPC team leads initiatives advocating for social housing, renters' rights, and ending the housing emergency.
As our Assistant Director Activism & Advocacy, you'll work alongside other Assistant Directors, contributing to a collaborative, non-hierarchical decision-making environment.
About the Role
As Assistant Director Activism & Advocacy, you will provide strategic direction to the heads of Digital campaigning, Community Organising, Policy, Research, and Public Affairs teams.
You'll support the development of high-profile campaigns and drive continual improvement to achieve Shelter's strategic goals.
This role involves building strong relationships across Shelter, promoting collaboration, and acting as a spokesperson when required.
You'll need excellent political instincts, campaign experience, and the ability to oversee the production of high-quality policy and research.
About You
We're seeking candidates with experience in matrix management environments, senior leadership skills in project/change management, and a track record of impactful campaigning, policy, research, or public affairs activities.
You should demonstrate the Shelter Behaviours, including collaboration, prioritising diversity, enabling decision-making, creating change, openness to risk, and learning from experiences.
How to apply
You are required to submit a CV and a supporting statement. The supporting statement should include why you’re interested in the role and address the following 3 questions. The supporting statement should be no more than two A4 pages.
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Can you provide examples of your experience leading and implementing high-profile campaign strategies that have resulted in significant political impact, particularly in influencing complex policy decisions at the highest levels?
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Please provide an example of how you have successfully worked across different teams/departments and delivered on cross-organisational objectives?
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Considering Shelter's commitment to being an anti-racist organisation, can you outline how you would integrate anti-racism and equity principles into your leadership approach within the context of driving strategic change and delivering impactful activism and advocacy initiatives?
Please note any applications submitted without a supporting statement will not be considered.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing, and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
About Women in Prison
Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
Job Description:
Duties and Key Responsibilities:
- Client Care: provide high-quality, trauma-responsive advocacy and emotional and practical support to women in contact with, or at risk of being in contact with the criminal justice system
- Monitoring and Evaluation: accurately document all client interaction on Women in Prison’s case management database, working in line with Women in Prison’s case management policy at all times
- Communication: develop and utilise a variety of strategies to communicate effectively with women using our services, colleagues, external organisations, stakeholders and the general public
Location: Hillingdon
Closing date: 19/05/2024
Interview date: 29/05/2024
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Lead Worker, we’ll make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more then 11,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
Thames Reach’s Outreach teams operate across London and helps those who are rough sleeping to find routes away from the street. The teams respond to referrals and work flexibly to reach London’s most vulnerable. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those with immigration issues.
We are looking for a Lead Worker to join the Hillingdon Streat Outreach Team.
You will:
- Lead outreach shifts, providing a rapid response to referrals for people who are rough sleeping in the borough
- Take a lead role within the team, working closely with support workers and assistant support workers to identify the quickest and most appropriate route off the street for people found rough sleeping, and devise plans to achieve this
- Provide direct support to people who are found rough sleeping to enable them to move away from the streets and into accommodation
- Work alongside partner agencies to ensure that clients are accessing appropriate support to access and sustain accommodation.
- Represent the team at multi-agency meetings
- Accurately record all work completed within given timeframes
To succeed as the Lead Worker, you will have:
- A strong commitment to providing a high standard of service
- Experience working with people who have rough slept or vulnerable adults and supporting them to access services
- Excellent organisation and time management skills in order to remain strongly outcome focused, with the ability to coordinate a high number of cases and complete tasks promptly and efficiently.
- Good communication skills and confidence in public speaking when representing Thames Reach externally
- Experience in forming strong working relationships with partner agencies, being able to challenge them when required
- Strong IT skills with the ability to use Outlook, online recording systems, Excel, and Word, using a tablet and a smart phone
- A clean driving license (desirable)
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Support Worker - Transition Service for Separated Children
Reports To: Senior Practitioner
Salary: Points 19-21, £20, 820 - £21,708 per annum.
Job Details: Due to the required needs of the clients, only applications from females will be considered - *Bona Fide Occupational Qualification (BFOQ)*
Department: Homelessness Services
Location: Greater Belfast Area
Hours of Work: Rotation shift pattern (average 35 hours per week) including the requirement to work evenings and weekends. Reasonable hours outside of this may be required to fulfil the duties of this position.
Organisation Values: Our values are fundamental to how we work with clients and each other. We are driven by our values of being non-judgmental, existing to support our clients and meet their needs, being trustworthy and focused on ending homelessness and being dedicated to the people we support.
Job Purpose: To support young people transitioning to the community. As part of the team, you will provide effective 24-hour support to the young people accessing our services.
ESSENTIAL CRITERIA
- Maths and English GCSE at Grade C OR an equivalent qualification
- IT Skills - ability to use email, internet and databases to electronically record support work (within SCNI we use a client recording system called OSKA but previous use of this is not essential).
- NISCC Registered (or willing to become registered if appointed) and willing to be subject to Access NI checks. (Successful applicants must commence NISCC registration process prior to employment).
- Due to the required needs of the clients, only applications from females will be considered. *Bona Fide Occupational Qualification (BFOQ)*
- Valid driving licence - Full current driving licence or, if a disability prevents driving, an alternative means of transport to enable the duties of the post to be carried out in full.
DESIRABLE CRITERIA
- Six months’ recent experience (either paid or voluntary) of directly supporting people with complex and multiple needs within a residential or community setting gained within the last three years. Complex needs include the following area - Homelessness Prevention, Substance Misuse, Offending, Mental Health and Young People.
- Experience of identifying support needs, including client specific risks and putting plans in place to support those needs.
Why work for the Simon Community?
We offer an extensive benefit package, including:
- Pension Plan
- Employer funded Healthcare - Benenden Health and Health Shield (includes savings on gym memberships and retail outlets)
- Death in Service Benefit
- Generous Annual Leave Entitlement
- Learning and Development Opportunities
- Compassionate Culture
- Occupational Sick Pay
- NISCC fees paid for (permanent staff)
- Free Access NI check
- Health & Wellbeing Initiatives
- Management Development Programmes
- Long Service Awards
- Blue Light Card Scheme.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Purpose and Scope of the Role
To enable and empower newly arrived often vulnerable refugees to settle into their new communities with confidence.
Postholders will work closely with the volunteers, bank staff and Project Coordinators to provide a wraparound service to our clients across the region. Key elements of the service will include support with welfare benefits/income maximisation, immigration, housing, health, education and employment.
There will be a requirement to record and document contact using online systems, ensuring an evidence-based practice model of working and seamless support delivery for our clients.
Main duties and responsibilities
Manage a caseload of clients/households:
· Provide initial reception and orientation at client’s homes and within their local community settings
· Carry out a holistic needs assessment and prepare a Personal Integration Plan with every household on a quarterly basis, preferably in the clients homes.
· Negotiate specialist intervention with external agencies as appropriate according to the client’s needs.
· To be the lead contact for all agencies and responsible for coordinating support for your key clients.
· To work with families in a variety of locations such as within their home, RMC premises, on outreach and via digital means.
· To jointly agree a plan leading to beneficiary independence and service exit as per project requirements
· Where possible deliver the service in a community language
· To deliver a comprehensive action plan for welcoming the refugees from preparation prior to arrival and support for the first year. This includes but is not limited to:
· Housing situation and housing/tenancy related goals and checking suitability of accommodation with relevant hosts, landlords and/or any other housing partners.
Welcoming families upon arrival
· Registering with GP’s, dentists and opticians; attending medical assessments and appointments; securing appropriate specialist medical care and liaising with different health services;
· Working with Social Services to ensure all special needs are addressed;
· Registering for Biometric Residence Cards and ensuring that immigration paperwork is correct and any errors or discrepancies are reported to the relevant Home Office department by an OISC qualified adviser from the wider team.
· Ensure the Home Office is notified if BRP cards are not issued within the timescales set out by Home Office service standards.
· Ensure that all newly arrived are given immigration advice as required by referring them to an OISC qualified advisor within RMC.
· Ensure that every newly arrived adult above the age of 18 has access to their own bank account.
· Ensuring that refugees understand their financial rights and responsibilities
· Complete a full Entitled To calculation with all newly arrived households and apply for relevant welfare benefit provisions from DWP and HMRC.
· Support refugees with mandatory reconsiderations as required.
· Support with access to individual grants if required.
· Providing on-going orientation to the UK – information, classes, workshops and visits by key statutory services;
· Registering and supporting children with local schools;
· Facilitating access to ESOL (English for Speakers of Other Languages) classes for all newly arrived adults;
· Signposting and assisting in training, education and employment to ensure long term independence
· Refer into other provision as provided by third party organisations
· Organising trips and outings to places of interest and providing opportunities for social interaction and accompany refugees if required as per ongoing Personal Integration Plan and risk assessment.
· To provide client centric support around all areas of need including housing, welfare, employment, substance misuse, family reunion and social engagement.
· To ensure that this work has a focus on fostering the independence of the clients and has respect for the culture, personal history and situation of all its users.
· To promote the long-term integration of refugees and the development of refugee communities by providing a range of tailored services to them and through working with other service providers to maximise opportunities for refugees.
· To work with clients to facilitate their access and engagement with mainstream statutory and voluntary sector services.
· To ensure that this work is carried out in accordance with RMC’s values, principles, policies and procedures, specifically those around equal opportunity, confidentiality, impartiality and non-directive advice.
· With the support of the Coordinator and Manager, to maintain and develop excellent working relationships with and between external stakeholders to improve the availability of mainstream and specialist services for newly arrived refugees.
· To work as part of a multi-skilled team, supporting your colleagues and volunteers to achieve outcomes.
· To keep full, accurate and up-to-date case records.
· To provide written and oral reports as required.
· To work with the coordinator in reviewing, planning and developing the service delivered to beneficiaries
· To carry out monitoring and evaluation processes as appropriate
For the Charity
· To play an active role in one or more RMC’s working groups as required.
· To liaise with other teams in RMC as appropriate.
· To attend regular team meetings, to share information, monitor services and foster effective and supportive teamwork.
· To participate in supervision, appraisal and training as agreed with the Manager.
· To carry out administrative tasks in support of own work (e.g. word- processing, filing and recording on RMC’s database).
· To carry out other duties consistent with the nature of the post, and in furtherance of the project.
· To carry out all the above in accordance with the aims, values and policies of RMC confidentiality, impartiality and Equal Opportunities.
The above duties will be prioritised by the Head of Services in consultation with the post-holder. The post-holder may be asked to re-organise his/her work to help RMC to respond to changes in type or extent of needs of refugees, which can arise from time to time. This would be done in a way consistent with the purposes of the post and in consultation with the post-holder.
A DBS check will be carried out for this post.
Flexibility
To deliver the stated aims of for this post, a degree of flexibility and agility is needed. The post holder may be required to perform work not specifically referred to above, such duties will fall within the scope of the job and be directly related within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed
Person Specification
Experience and Skills
Desirable
Essential
Experience of working with vulnerable people and an understanding of the needs of refugees, and the issues or difficulties which may affect their resettlement.
X
Experience of comprehensively assessing need and creating risk management plans for multiple individuals.
X
Experiences of supporting people to address their needs through support planning, case management and an understanding of the importance of involving clients fully as possible in that process.
X
Experience of working with a wide range of professionals to access needs led intervention.
X
Experience of working within a multitier staff team, inclusive of supporting volunteers to support clients.
X
Knowledge and awareness of how to engage with hard-to-reach individuals, and understanding of the potential barriers to active engagement.
X
An understanding of the issues facing refugees during integration to a new community.
X
Good knowledge of the services available to support refugees.
X
Proven ability to communicate and negotiate to a high level and build strong partnerships, both verbal and non-verbally with shareholders and stakeholders.
X
Good organisational and monitoring skills, with the ability to prioritise.
X
Excellent administrative skills including good computing skills and the ability to use I.T. applications.
X
Understanding and a commitment to diversity and equality, with demonstrable cultural competence.
X
Ability to lone work and complete delegated task with own initiative.
X
Ability to be flexible to the needs of the organisation.
X
Enthusiasm and willingness to agile working and outreach activities.
X
Ability to speak a community language
X
Good local knowledge
X
OISC (Office of Immigration Services Commission) regulated
X
Experience of providing outreach support to families in their home and in community settings
X
Car driver
X
The client requests no contact from agencies or media sales.
HMP Bullingdon, Oxfordshire
Ref SEF-242
Are you a dynamic and collaborative individual who wants to support people entering prison to gain the skills and tools to develop their emotional resilience? Looking for an exciting and highly rewarding new career opportunity?
If so, join St Giles as our Settling in Facilitator, where you will provide vital classroom sessions on emotional resilience to all new prison receptions and deliver tailored one-to-one support to people in prison who are not able to access the classroom sessions.
About St Giles
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.
About this key role
As a Settling in Facilitator, you will be embedded within a prison-based setting and provide a quality service to people first entering prison. We will count on you to prepare, plan, and deliver the emotional resilience interactive sessions to individuals in prison, ensuring all sessions are appropriate and contextualised to reflect the local needs of the prison and its changing population and utilising expertise around lived experience and local knowledge to empower people in prison.
You will also be expected to deliver additional tailored sessions to individuals who are unable to attend the group sessions or require additional support and to use a trauma-informed approach to build trust and create a safe space for people in prison to explore challenging and potentially traumatic issues and topics.
What we are looking for
• Personal experience of the social care system; criminal justice system; or lived experience of the issues facing this client group. However, we also encourage applications from those without lived experience.
• The ability to build positive relationships with people in prison and be comfortable and confident working in the prison environment.
• A professionally competent approach and confidence facilitating group sessions, as well as being able to tailor the support given to meet the needs of people in prison.
• An invested interest in supporting people in prison to develop healthy coping strategies.
• Excellent interpersonal, relationship-building and communication skills, verbal and written.
What we will do to support you in this role
We will provide the following resources to assist in the successful achievement of the responsibilities outlined above:
• A full induction.
• On-going and targeted learning and development will support and enable you to deliver the role to a high standard.
• Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, 4x Group Life Insurance, season ticket loan, eyecare scheme and much more.
For further details on how to apply, click on the apply button.
Closing date: 02 June 2024 11:45pm.
We are actively reviewing applications week-to-week and encourage you to apply as soon possible.
As an equity and inclusive employer, we welcome all applications, but we would particularly welcome applications from Global Majority People (Black, Asian, Brown, Dual Heritage), those living with a disability, those from a neurodiverse group, or have another protected characteristic. We value the positive impact and diversity that your lived experience can bring to our organisation.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients. Successful applicants must therefore submit an Enhanced Adult Workforce with Adult Barred List DBS DBS Check. Prison vetting is also a requirement for the role.
The Pelham is a local Christian charity that enriches lives in real and diverse ways for our community in Sidley, Bexhill. The Pelham aims to benefit the community through our charitable activities & projects, and effective partnership working.
This exciting opportunity to join a dynamic and vibrant local charity also represents a growing youth work provision, which has been developing over the last 5 years with an engaged group of local young people and strong links to local schools, community groups and churches. We are looking for a visionary and passionate youth worker to build on what has worked well to date and establish new opportunities and activities for local young people to benefit from. We are passionate about seeing local people’s lives lived to the full and reaching their potential in a supportive environment.
Following the opening of the basement in September 2023, The Pelham has a designated space for children and young people to call their own. In our current work as a Community Hub, we have over 60 partner organisations and over 400 people a week coming through the doors, and our vision is to see the range of activities and partners be replicated for local youth.
As well as leading the youth work, this postholder will join part of The Pelham’s project leadership team alongside the other four core projects:
· Our volunteer-run Coffee Lounge is open 5 days a week, providing a safe and warm space in the community to over 150 customers each week.
· The Pelham as a Community Hub welcomes over 400 people through our doors each week and hire our spaces out to over 60 different local organisations that use The Pelham as a base for their valuable assistance to help people in need locally. The range of organisations covers the voluntary, statutory and small business community to create a vibrant and dynamic space.
· RunningSpace is our suicide prevention project with a vision to champion life and beat suicide through walk2run groups. We currently run sessions in five locations, across East Sussex and Kent. We also host suicide prevention training too on a regular basis.
· The Pelham Counselling Service offers individual and group work therapy sessions with its team of 9 counsellors. It offers bursaries and a flexible service to best meet the needs of local people.
In joining the team, collaborative working will be at the heart of the development of the youth work, including group therapy sessions for young people, suicide prevention work and volunteering and employability pathways.
As a charity and team our core values are to be:
· Welcoming- We welcome everyone in with love and respect
· Relational- We build strong and trusted connections within our community
· Generous- We choose to be generous as we look to bless people we meet
· Authentic - We aim to have integrity, openness and compassion in all we do
· Ambitious - We create sustainable and transformational opportunities that impact people for good.
The current outworking of the role, fulfilled in 12 hours a week, includes:
· Running an after-school youth club for secondary school aged children on a Tuesday evening, supported by a team of volunteers. Currently, 30 young people on average attend.
· Working within the local secondary school’s pastoral care team on Monday and Tuesday lunchtimes
· Development of activities for The Basement, which is the designated space for children and young people at The Pelham. This space was opened in September 2023 following an extensive capital redevelopment.
· Providing a range of activities and events in the school holidays.
The hours for this job are 30 hours per week. There is an openness to job sharing and also extending the role to full time hours. If these elements are of interest do reach out for an initial conversation and do apply)
Main Purpose of the Role:
The Youth Worker will take the leadership role in the development of Youth work from The Pelham, as part of its charitable work and community service, working under the guidance of the CEO and as part of the Project Leadership team.
The role will include having vision to develop relevant and appealing opportunities in Bexhill for young people, working together with local partners, including schools and voluntary organisations. This will include innovative options outside of our current scope of work, which may include wellbeing activities, studying support, home education, group work therapy and more.
There will also be administrative responsibilities specific to this role, including safeguarding and risk assessing all activities and events as well as the young people that you will be working with.
The role will also involve hosting a range of regular session specifically for young people, as well as empowering and encouraging young people, in line with the vision and values of The Pelham as a charity.
Key Tasks:
1. To create a safe environment for young people to be at The Pelham, including all necessary safeguarding requirements and good practice.
2. To run youth activities at The Pelham on a weekly basis in term time, including but not limited to:
1. After school sessions
2. Evening sessions
3. Daytime sessions for home educated or de-schooled students
4. School holiday activities
3. To provide consistent and appropriate input into the lives of local young people living in our community, giving them purpose, value and significance.
4. To develop partnerships specifically focused on the usage of the basement during the daytime. This is focused around exploring connections with home educated students, and those outside of mainstream education.
5. To establish key links with existing youth provision in the town, alongside the schools, voluntary groups and faith groups.
6. To work alongside The Pelham Counselling Service to promote and support the wellbeing of young people, including through the use of group workshops.
7. To support a volunteer team to support in hosting youth activities, all with the appropriate DBS checks and training.
8. To work alongside the pastoral care team at Bexhill Academy to provide support to students during lunchtime(s) in the school week.
9. To explore and respond to the local need for young people, including helping to mitigate anti-social behaviour in Sidley with increased interaction and trust building. This will include working with local partners including Heart of Sidley, Rother Safety Partnership and Sussex Police.
10. This will also extend into local connections in Sidley, Pebsham, Chantry and Bexhill Town Centre in providing opportunities for children and young people and their families, as well as other youth focused organisations.
It is also possible to arrange a conversation with Ollie Jeffs, CEO, to discuss the role further including the flexibility of a job share or if a candidate is seeking full time hours.
The Pelham is a local Christian charity that enriches lives in real and diverse ways for our community in Sidley, Bexhill.
Location: Hillingdon
Closing date: 19/05/2024
Interview date: 29/05/2024
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as an Assistant Support Worker , we’ll make the best use of all your understanding, compassion and commitment.
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more then 11,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
Thames Reach’s Outreach teams operate across London and helps those who are rough sleeping to find routes away from the street. The teams respond to referrals and work flexibly to reach London’s most vulnerable. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those with immigration issues.
We are looking for an Assistant Support Workers to join the Street Outreach Rough Sleepers Team
Thames Reach welcomes applications from people with transferable skills.
You will:
- Complete outreach shifts, providing a rapid response to referrals for people who are rough sleeping in the borough
- Work alongside senior colleagues to identify the fastest and most appropriate route away from the streets for the people that we are working with
- Provide direct support to people who are found rough sleeping to enable them to move away from the streets and into accommodation
- Maintain and support relationships with partner agencies
- Accurately record all work completed within given timeframes
To succeed as the Assistant Support Worker, you will have:
- A strong commitment to providing a high standard of service
- An understanding of homelessness which can be based on your professional work, voluntary experience or personal experience
- Good written and verbal communication skills
- A mature and thoughtful approach to equal opportunities and diversity in service provision
- A clean driving license
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website via the apply button.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Location: Home or office (Scunthorpe, North Lincolnshire) working available. This role is available fully remotely.
Hours of work: This role is offered between 15 and 36.25 hours per week. This will be discussed with candidates at the interview.
Contract: This is a temporary position. Because of the uncertainty of the availability of funding, the Company cannot at this stage confirm exactly how long this will be for and cannot guarantee you any minimum or maximum period of employment.
*Candidates should be able to start as soon as possible and no later than 29 May 2024
About the role
The Welfare Scheme Assessor will be a part of a small, but committed team with big ambitions that works cohesively and effectively together to get things done.
You’ll be an important and valued member of the team and, with the support of North Lincolnshire Citizens Advice, will be responsible for ensuring client focused outcomes are met in a pressurised environment.
You’ll be the first point of contact for residents applying for support from the welfare assistance scheme. You’ll offer applicants a holistic assessment designed to maximise household income, reduce expenditure and build greater financial wellbeing.
You’ll enable people to move as quickly as possible to problem resolution and to manage their essential needs so they are less likely to fall into debt and manage cost of living increases.
You’ll be responsible for making decisions on applications for financially based welfare support and will administer funds to households who would otherwise struggle to buy food or pay essential utility bills or meet other essential living costs.
You’ll enable people to take control of their financial wellbeing and signpost them to local statutory services and community groups that provide practical, social and emotional support.
What we offer our staff
We provide an employee assistance scheme managed by LifeWorks. Benefits include:
- 24/7 - 365 telephone helpline
- LifeWorks online support website
- LifeWorks app
- 6 sessions of face to face counselling per issue – unlimited issues per annum
- Employee legal helpline
- Consulting services – financial, debt advice, housing, relocation, parenting, eldercare, work performance, health and wellness advice and much more
- Childcare and eldercare matching service
- Savings on everyday purchases and life events
- Access for family members and dependants – excluding counselling and legal advice
Annual leave: Annual leave is 25 days from 1st January to 31st December, plus 8 bank holidays. We offer additional long service leave of 5 days after 4 years of employment
How to apply:
The recruitment process and how to apply You should submit:
- A CV no longer than two pages
- Cover letter detailing how your skills and experience will help you in the role.
Applicants will be assessed and interviews offered on a rolling basis.