Operations Manager Jobs

Hillside Clubhouse is recruiting for a mental health employment specialist to join our dynamic Camden team supporting people with mental health conditions to gain and retain employment.  The role is working within the nationally recognised IPS (Individual Placement and Support) model within an NHS secondary care mental health team based in the heart of Camden.

Who we are: 

Hillside Clubhouse is a co-produced mental health employment support charity working across Camden and Islington. We support people with mental health conditions into training, volunteering, and employment opportunities. People can access our services via our Clubhouse, where they can share their skills and expertise with others and support the running of the charity.  Alternatively, they can receive support out in the community from one of our employment specialists based within primary and secondary care.

The Role: 

The role is within our IPS Service and will be based within a Camden NHS secondary care team. As an IPS Employment Specialist, you’ll play an important role in supporting people with lived mental health experience on their recovery journey by supporting them back into paid employment. This is an opportunity to offer ongoing support, to motivate and provide people with hope, while developing the tools and skills required to recover, ultimately transforming their lives.

A variety of skills are needed in this post including but not limited to -  a strong ability to develop empathy and rapport with clients; a determined approach to seeking out job opportunities; a person centric-approach to working with people; strong communications skills to motivate clients; strong administrative capabilities and an attention to detail engage with prospective employers via business development and face-to-face meetings, and to be able to challenge some perceptions around mental health. 

The postholder will be directly employed by Hillside Clubhouse but work under an Honorary Contract from Camden and Islington Foundation Trust.  They will be managed directly by the IPS Operations Manager but work as team member within the clinical team. The role is dynamic and involves being integrated in a clinical team, working within the community, and we operate a flexible working policy where working from home is also permitted up to two days per week.

Overall aim: 

To enable people with mental health issues to gain and sustain competitive employment by working within the evidence based Individual Placement and Support (IPS) model.

Primary Duties: 

• Manage a caseload of up to twenty clients and work within and apply the 8 principles of IPS in all aspects of role. 
• To work with and enable clients to find work using a mix of conventional approaches and employer engagement. 
• To generate ongoing referrals from the clinical team and to manage those effectively. 
• To engage directly and collaboratively with the clinical team while maintaining the existing multi-disciplinary approach to assisting clients seeking work. 
• To report and meet regularly with clinical team service managers and the IPS Operations manager, and to participate in both casework and clinical supervision from IPS Operations and clinical team services managers. 
• To be an active member of both the clinical and Hillside teams 
• To be responsible for own management of administrative duties tied to both Hillside Clubhouse and clinical team and adhering to existing Hillside and NHS protocols. 
• Source job opportunities specific to client needs from a range of sources including those advertised via current and conventional means, as well as through contact with local and Pan London employers. 
• To build up a network of employers to secure available and future vacancies. 
• To maintain existing and seek out new relationships with a range of external agencies of use to the post. 
• To provide ongoing support to both client and employers (where appropriate) when starting work and until such time as the client makes the decision to end the support provided. 
• To work with clients to collaboratively manage job searching activities and engagement with the service. 
• To manage and meet all KPIs, statistics and documentation as required, including but not limited to: referrals, first meetings, job outcomes, job sustainments of 6, 13 and 26 weeks, and work retention. 
• To provide guidance on the impact and/or the potential change to benefits when clients start work. 
• To work and manage time effectively in both community/external settings, and at clinical team. 
•  
• Secondary Duties: 
• To work out of hours as and when required, working in line with Hillside Clubhouse risk management procedures. 
• Undertake training when required and participate in ongoing learning and development. 
• To maintain professional boundaries with all internal and external stake holders including clients, and staff members of both Hillside and the clinical team. 
• To engage and participate in external IPS support services, training, and events. 
• To undertake additional tasks and duties as and when required, and to work outside of normal office hours when necessary. 

About the PVRI
We’re a small charity with a global reach and an important purpose: to reduce the burden of pulmonary vascular disease.

PVD is a serious condition which can lead to heart damage and trigger symptoms like breathlessness, chest pain, fatigue, poor growth, fainting and light-headedness. It can reduce both quality of life and length of life, but it isn’t widely recognised, or well-understood.

We bring together an international network of professionals to improve clinical care, education and PVD research. The network comprises thousands of clinicians, scientists, academics and industry partners, supported by our small team in Bermondsey, London. Together we deliver conferences, e-learning, an academic journal, and we raise awareness of the condition.

Much of the work is done by international working groups, and we’re seeking a new Project Coordinator to provide administrative and project support to those groups.

About the role
The job involves co-ordinating and servicing meetings across different time zones, maintaining workgroup records, developing surveys, pulling together academic papers for publication, event planning, and project work.

We’re looking for someone with excellent organisational and administrative skills, strong interpersonal skills and the ability to write and adapt complex information to produce clear, accurate and accessible documents in English. You’ll need strong IT skills, and the ability to juggle competing demands with efficiency, tact and good humour. You can find details of all these activities on our website.

What we can offer
We offer a 35-hour working week and flexible working, a positive learning culture, international travel, and opportunities for you to learn and grow in your role. And for those who prefer hybrid working, we’re based in a vibrant, sociable office space close to London Bridge and Borough Market. You will need to be able to travel to London for the occasional meeting.

The PVRI celebrates diversity and we’re committed to equality and inclusion in our recruitment practices and in our ways of working.  If you’re excited about our mission, and can bring talent and enthusiasm to our cause, we’d love to hear from you.

How to apply
To apply for the role, please send us your CV and a supporting statement (max 850 words) outlining what you could bring to the role, and referencing the Person Specification. Please send these, together with the Equalities Monitoring Form to Katie Corris by 09:00 on Monday 13 May.
 

Registered charity number 1127115

A fantastic opportunity has arisen for a Regional Casework Coordinator to join the Northwest Region at SSAFA, the Armed Forces charity.

You will be part of the regional office team who are the first point of contact to all beneficiaries into the Regional Office. You will be assisting with sometimes complex problems from individuals who may be distressed, identifying the presenting and potential underlining needs to determine the best way to support the beneficiary, either by beginning a casework referral, referring to another service within SSAFA or making an external referral to organisations better able to offer support. You will also have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. At all times you will adhere to the safeguarding, confidentiality, and data-protection policies, including escalation to emergency services for clients where there are immediate areas of concern.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA and will influence the processes and procedures within the office, working closely with the Regional Casework Manager and Regional Operations Manager.

The post is home-based, but you may have to travel occasionally around the Northwest Region of England.

About the team

In this new role you will be working closely with volunteers from the six SSAFA branches in the Northwest, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger support team which will include a Casework Manager and a Regional Operational Manager.

About you

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR, along with experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families, along with supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the North West.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Further information about the role

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

 Closing date: Midnight on 6 May 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

 Interviews: 13 May 2024

Julie’s Bicycle (JB) is seeking a Climate Change & Sustainability Specialist to work across our Creative Green Consultancy Programme and on Partnership Projects. This is a rare opportunity to join JB’s committed, expert and friendly team in our internationally renowned non-profit working at the intersection of culture and the climate crisis.

The role will deliver key consultancy and partnership projects and collaborate with both subsidised and commercial cultural organisations as well as networks of organisations, funding bodies, cities and local authorities. A strong knowledge of environment and climate is required for this position: the causes and consequences, key issues, solutions, and approaches, as well as confidence in how to embed sustainable practice in operations, communications, and governance.

ROLE SUMMARY

• Job title: Climate Change & Sustainability Specialist
• Contract: Full-time, permanent contract
• Location: Hybrid working: office base is at Somerset House, London: we are flexible on approach, within a hybrid model of in-person & virtual(*)
• Salary: £39,000 – £41,000 per annum depending on experience
• Reporting to: Creative Green Programme Lead
• Start date: ASAP (depending on your notice period)
• Normal hours: Working hours are 9.30am – 5.30pm, Monday – Friday (requests for flexible working hours will be considered)

If you’d like to apply, please complete your application and the equal opportunities monitoring form and submit them by midnight on Tuesday 21st May 2024. 

We are committed to being an Equal Opportunities Employer; we welcome applications from all suitably qualified persons regardless of their race, gender, disability, culture, religion/belief, sexual orientation or age.

Please note, this post is open to people who already have the right to live and work in the UK, as Julie’s Bicycle is not currently in a position to sponsor a work visa.

Citizens Advice Hertsmere is a great place to work, with a friendly and supportive team. We are looking to take on a Debt Caseworker to join our small debt advice team. You will be providing advice to clients supporting them through the debt advice process, including dealing with emergencies, income maximisation, budgeting advice and ultimately helping with a debt strategy. 

You will need to:

1. Prepare and present cases to the appropriate statutory bodies
2. Negotiate with third parties in writing and on the telephone
3. Act for clients where necessary by calculating, negotiating, drafting or writing letters and telephoning
4. Be numerate and able to analyse data and draw conclusions
5. Have good communication and IT skills

Role purpose

To deliver an excellent quality debt advice service to clients, with due regard to the aims, policies and procedures of the organisation and service, working within a client focussed and responsive team.

About Us

Citizens Advice Hertsmere (CAH) is an independent local charity and a member of the national Citizens Advice network. We deliver high-quality advice across Hertsmere and campaign on issues that matter to residents. Our primary office is in Elstree with outreach locations in Bushey and Potters Bar.

Our staff and volunteers supported clients with a wide range of issues including benefits, debt, employment, housing, relationship, and consumer issues. We provide our advice face to face, telephone, and email.

We are a forward-thinking organisation, committed to continually improving, expanding, and developing our services to better serve our local community.

We are a friendly, supportive team, and we are looking for another person to strengthen our debt team. There are opportunities for progression within our service and we encourage and support our staff to achieve their potential. We believe that what we do matters.

Land Use Policy Officer – Wales
Reference: APR20247327
Location: Flexible
Salary: £32,033.00 - £34,377.00 Per Annum
Contract: Permanent
Hours: Full Time, 37.5 Hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

RSPB Cymru’s vision is for sustainable land management, which is good for people, climate and nature. We want to see farming, forestry and other land management across Wales that:

• Sustains and restores biodiversity as well as producing safe, healthy food, timber and other commodities;
• Protects the natural resources of soil, air and water we all depend on; and
• Provides income and employment for workers in rural areas and contribute to a diverse rural economy.

To deliver our vision we need to work with others to change how land is managed. This includes ensuring farmers, foresters and other land managers have the right balance of support (financial and other) to enable them to deliver for nature in addition to providing food, other commodities and environmental goods and services. It’s also vital we engage wider society to support these changes and make nature/environmentally friendly choices in the way they eat and live.

We are looking for a Policy Officer to join our Wales Land and Sea Policy and Advocacy Team to develop and advocate RSPB Cymru policy positions and proposals on sustainable farming and land management, including the effective use of nature-based solutions. You will work with a range of stakeholders and advocates, particularly farmers, foresters, other land managers, and their representatives, environmental NGOs, statutory bodies and businesses to build, shape and advocate to the Welsh Government and the Senedd, to change the way we manage land to help save nature in Wales.

Key deliverables include:

• Developing policy positions in relation to:
  • Future agriculture and sustainable land management in Wales, including influencing the design and delivery of Wales’ new Sustainable Farming Scheme.
  • Land use/management’s response to climate change including peatland restoration and the use of nature-based solutions.
  • Fresh water, in particular the impact of land use/management on water quality.
• Working with colleagues across the RSPB, and where appropriate, with other NGOs, to ensure key messages and policy positions are aligned.
• Working closely with sustainable farming and land management advocates, such as the Nature Friendly Farming Network, to develop a strong movement for change
• Working closely with staff delivering ‘on the ground’ activities, such as project and reserves teams, and farm advisors, to help showcase best practice and develop “learning” for future policy and advocacy.
• Working closely with staff delivering communications and public engagement to build public and political support for our land use and management policy priorities.
• Increasing public awareness about the connection between land use/management, farming, food and the dual nature and climate emergency.

We are looking for a professional, persuasive and engaging individual with an excellent understanding of current agricultural and land use policy as tools to ensure outcomes for nature, and credibility within relevant stakeholder communities. They should have the skills and personality to be able to bring together dynamic coalitions of interested stakeholders to build, shape and advocate for new policies to secure sustainable land management that is good for people and good for nature.

Essential skills, knowledge and experience:

• Experience of working in a policy or advocacy role to influence the development of government policy.
• Experience of advocating policy effectively to external audiences (including government, relevant businesses, NGOs) to further specific policy and advocacy objectives.
• Knowledge of biodiversity and climate policy and policy drivers at international, EU, UK and Wales level
• Knowledge of EU, UK and Wales institutions relevant to the role
• Ability to monitor external policy developments and horizon scan for relevant issues and opportunities
• Excellent understanding of agriculture and related land use, nature and climate policy and policy drivers in a European, UK and specifically Wales context.
• Ability to write reports, consultation responses and concise policy briefings to support advocacy efforts.
• Excellent communication, writing and negotiation skills.
• Ability to develop policy positions and to communicate effectively to a range of audiences, including politicians, farmers and other land managers and the public.
• Ability to communicate complex ideas and proposals to a variety of audiences in a concise and clear way
• Ability to work as part of a team to deliver a project and achieve shared objectives and outcomes.
• Experience of working with others to develop and deliver a shared vision or set of proposals
• Proven ability to build and maintain effective relationships with external stakeholders
• Full UK Driving Licence

Desirable skills:

• The ability to communicate in Welsh (written and spoken).

Additional Information:

• This is a full-time, permanent position working 37.5 hours per week.
• The post holder will be working within the RSPB Cymru Policy and Advocacy Team.
• This position will be home based, within Wales (or close to for commuting) e.g. Bristol, Chester, Hereford, Shrewsbury etc.
• The role requires regular travel within Wales for site/farm visits, policy events and advocacy, and Team meetings.

Closing date: 23:59, Tuesday 21st May 2024
We look forward to receiving your application. 
Please note: We reserve the right to close this advert at any time.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of this application process you will be asked to complete an application form to evidence of how you meet the skills, knowledge, and experience requested.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

No agencies please.

Ace of Clubs – Post of Director

Salary: £45,000 - £50,000 pa

Probationary Period: 6 months

Notice Period: 3 months

Responsible to: The Ace of Clubs Trustees Management Committee

Post Summary

The Ace of Clubs is a Day Centre for Homeless and Vulnerable people that has operated for 30 years in Clapham, south London. It is under the Trusteeship of the Redemptorists of the London Province; a Roman Catholic Religious Congregation of priests and brothers and it is staffed and managed by a staff of lay professionals. It is a Registered Charity.

The Director leads a core staff of dedicated professionals who with the assistance of volunteers; manage the day-to-day operation of the Ace of Clubs; ensuring the efficient delivery of its range of services to its clients.

The Ace of Clubs charity has grown over the past thirty years expanding its range of support services with the help of partners:  Glassdoor (who provide housing and services advice), START Homeless Outreach Team who support people experiencing Homelessness & Rough Sleeping and the NHS who hold clinics at Ace of Clubs centre, both dental and medical with nurses visiting on a weekly basis.

The principal responsibilities of the Director:  to provide overall leadership within the organisation, the management of the core staff, regular reviews of performance both for AoC, the core staff and partners; developing a strategic plan with regular reviews.  S/he will exercise oversight of the AoC’s finances.  

The Director will also work closely with the chair of the AoC Trustees Management Committee to whom s/he will report regularly.

The key to the sustaining of the Charity’s core services is Fundraising. The Director will lead on Fundraising: identifying and meeting with appropriate funders; preparing the bids as per the required specifications; drafting monitoring reports and ‘keeping funders warm!’

Key Objectives and Responsibilities

Line Management

· Overall leadership and management of the charity staff team, working directly with staff, volunteers and centre users.

· Line management of the Centre Manager on a regular basis; conducting appraisals and agreeing ‘targets’ going forward.

· Line management of the Ace Charity shop manager; weekly meetings; conducting appraisals and agreeing ‘targets’ going forward

· Manage all staff team development, including recruitment, appointment, training, performance management at the centre, during projects and in the shop.

Budgetary Management

· In close collaboration with the Treasurer to manage the day-to-day finances of the Charity. To develop and manage the charity’s future financial strategy of the charity, including setting the annual budget and forecasts, reporting on the financial performance of the charity in conjunction with working in collaboration with the Treasurer and regularly reporting to the board of Trustees.

Review, Monitoring and Evaluation

· To undertake regular reviews of the Charity’s policies, procedures, practices, and documentation, to update and develop, ensuring all H&S and Safeguarding protocols reflect current best practice.

Knowledge, Skills and Certification Required

· Established Managerial experience of managing projects for homeless and vulnerable people, showing a strong knowledge of the homeless sector, how it works, and what the issues are facing homeless people and the charity’s wishing to support them (London based experience preferable).

· Successful long-term experience working with, helping, and relating well to homeless and vulnerable people, understanding the issues they face whilst also at times needing to be able to draw boundaries for people, including, at times, having to exclude people from services for periods of time, as appropriate.

· Demonstrable experience in strategic planning showing an ability to maintain existing donor relationships whilst developing new sources of income and diversifying a funder base, including making bid applications for funding and managing and/or completing all relevant monitoring reporting.

· Up to date knowledge of current best practice and experience in the implementation of all matters of Health and Safety, and Safeguarding and so forth, which shows an ability to manage these things in a way that keeps projects up to date and progressing with such standards.

· Experience in management tasks such as recruitment, staff management and appraisal, team building, chairing meetings, writing and collecting reports, monitoring, drawing up meeting minutes, action plans, good prioritising of work, adaptability of approach and so forth.

Other Requirements

Enhanced DBS Check required.

Do you want to improve the lives of people with disabilities and vulnerable people?

Humanity & Inclusion (HI) is an award-winning international humanitarian and development organisation. Working alongside people with disabilities and vulnerable populations, we take action and raise awareness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.

Our UK team is looking for an enthusiastic and committed individual to join us as a Programme Funding Officer (PFO). This is an exciting and varied role working across the funding cycle from the early stage of new opportunities through to grant management. You will be regularly in touch with our country teams, supporting them to engage with UK institutional donors in-country and advising them on compliance for both grants and commercial contracts. You will also get a chance to support partnership development, as well as get involved in advocacy and policy influencing. If this sounds like the next role for you, we’d love to welcome you to our friendly and dedicated team.

BACKGROUND INFORMATION AND PURPOSE OF THE POST

The Institutional Relations team is responsible for donor engagement and influencing, institutional funding, and partnerships in the UK. It comprises the Head of Institutional Relations, a Commercial Contracts Manager and three Programme Funding Officers.

As part of HI’s 2016-2025 strategy, we have ambitious targets for growth in institutional funding from UK donors, and more broadly, a focus on building strategic relationships with key UK donors and partners. Given the changing external funding environment and evolving context in the UK, we are looking for an individual who is willing to be flexible and adapt to the context in order to meet the organisation’s needs and have the biggest impact for people with disabilities.

The main purpose of this post is:

· Improving our track record for UK and other funding by increasing internal understanding of donors and funding mechanisms in your portfolio, supporting high quality submissions, grant management and donor compliance

Strengthening relationships with, and generating and managing funding from UK and other institutional donors and partners

MAIN DUTIES AND RESPONSIBILITIES

Promoting our work and building relationships with institutional donors

Supporting the work of the Head of Institutional Relations, you will have sound knowledge of the donors and funding mechanisms in your portfolio, and contribute proactively to influencing their funding strategies and priorities. Duties include:

· Maintain a good understanding of HI’s programmes, strategy and approach and communicate this externally.

· Identify and build relationships with a portfolio of large public and private institutional donors and their key suppliers (e.g. INGOs and for-profit development companies), mobilising colleagues from UK and across the global organisation as required.

· Work with country programmes to develop country-level action plans to engage with local representatives of UK donors and partners, in order to strengthen in-country relationships, influence donors’ country-level plans and access in-country funding opportunities. This will also involve supporting the development of multi-year operational plans and advise on the funding possibilities offered by UK institutional donors.

· Anticipate future trends and the expectations of the donors and funding mechanisms in your portfolio, influence their policies and strategies, and negotiate and consult with them on institutional funding matters, in liaison with the appropriate colleagues from the UK team and federal network.

· In coordination with the Head of Institutional Relations and the Chief Executive, monitor and where needed, contribute to collective work and advocacy initiatives in collaboration with partners and INGO networks (such as the Start Network and targeted Bond groups) with the aim of raising HI’s profile and influencing UK donors in line with our influencing priorities.

Generate and manage institutional funding from UK donors

You will follow and champion HI’s internal institutional funding procedures to identify and analyse funding opportunities from UK sources, contribute to project submissions, and carry out grant management duties. You will:

· Monitor, identify, analyse and communicate all relevant funding opportunities from donors in your portfolio (including development and humanitarian grant opportunities and commercial contracts). This will involve facilitating internal go/no go decision-making for new opportunities and advising, and supporting programme colleagues on positioning and consortium-building when relevant.

· Lead the review and analysis of the requirements in new funding agreements and contracts, advise internal stakeholders on compliance and ensure appropriate contract negotiation and due diligence processes are followed.

· Implement internal procedures for contract/grant management and support the submission of reporting and payment requests according to donor requirements.

Improve our track record for UK institutional funding

You will be responsible for increasing internal understanding of UK donors and funding mechanisms in your portfolio, supporting high quality strategic submissions and donor compliance. You will:

· Create internal communications, train and brief finance, programme and technical staff (including country programmes) on the donors in your portfolio, ensuring they have the tools and knowledge to comply with donor rules, understand donor priorities and focus areas, and maximise the potential for funding.

· Support proposal development, advising on donor requirements, expectations and preferences.

· Build strong relationships and internal links with technical and programme teams and contribute to internal working groups on issues related to institutional funding.

Other duties

· Maintain a positive and collaborative working relationship with HI UK colleagues and the Federal Institutional Funding, and Operations teams.

· Actively contribute to the HI UK operational plan and team work plans, and internal staff meetings.

· Ensure high quality, accurate internal reporting and information management for your portfolio.

· Keep abreast of developments within the sector by liaising with counterparts in other NGOs, and relevant networks.

· Represent HI UK at external forums and meetings when relevant.

· Any other activities commensurate with the level of the post, as may be required by the Chief Executive or Head of Team.

Equal opportunities policy

HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential. Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.

We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you have a disability and meet the minimum requirements for the role, we will guarantee you an interview.

About the opportunity
As our Digital Marketing Officer, you will play a pivotal role in supporting the Marketing Manager and broader team in volunteer and school recruitment efforts, while managing our social media presence. Your primary responsibilities will include managing and curating content for Action Tutoring's social media platforms, including Facebook, Instagram, LinkedIn, Twitter, and TikTok.

In addition to social media management, you will contribute to the creation of diverse content, such as graphics, videos, and photography, with occasional visits to our school programmes and events. You will also monitor and report on the impact of our social media campaigns, staying abreast of industry trends to optimise our digital presence.

If you're creative, passionate about education, and thrive in community engagement, we'd love to have you on board.

Closing date: Sunday 19th May 2024
Interviews: 28th and 29th May 2024
Start date: June 2024

Location: This role is remote. The candidate can be based anywhere in the UK. Occasional travel to London is required.

We use anonymised applications for our shortlisting process.

Duties and responsibilities
• Responsibility for managing Action Tutoring’s social media channels (Facebook, Instagram, LinkedIn, X, TikTok and YouTube). Plan content (in collaboration with wider Marketing and Communications team) in line with the charity’s wider campaigns, volunteer recruitment rounds and key messages, ensuring regular diverse posting.
• Work with the Marketing Manager to develop engaging content which encourages the recruitment of high quality volunteer tutors, enquiries from potential partner schools and raises awareness of the charity to potential fundraisers, donors and employees.
• Promote the breadth of Action Tutoring’s activities and projects on social media, working across the whole team to gather content to raise brand awareness (including Programme, Philanthropy, Operations, Policy and Impact).
• Contribute to the development of content for social media channels including graphics, video and photography, with the occasional visit to school programmes and other charity events.
• Regularly analyse and report on the impact of Action Tutoring’s social media content through weekly analysis, quarterly reporting and campaign analysis.
• Monitor social media trends and industry developments to ensure we’re maximising content across all channels.
• Lead on blogger, influencer and community outreach (e.g. Facebook community groups, Next Door) to help raise awareness of Action Tutoring's volunteering opportunities and encourage applications.
• Manage our national digital adverts (such as Indeed, CharityJobs, Do-It). Respond to any direct enquiries sent through these and other digital platforms, including the Volunteer Facebook Group and Google business.
• Identify national digital advertising opportunities for volunteer and school marketing, and support with content for regional adverts. Work with the Marketing Manager to analyse impact and decide where our budget is best spent.
• Support the day to day management of Action Tutoring’s website, editing content with updates upon request. Support with creating high quality, engaging content for the Action Tutoring website to ensure it’s optimised.
• Create external marketing materials on request and support with ad-hoc visual design work.
• Support with the attendance at volunteering promotion events, mainly university fairs.
• Any other duties deemed reasonable by the Chief Executive Officer.

Person specification

Qualifications criteria:
• Right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Excellent knowledge of social media platforms such as Facebook, Instagram, LinkedIn, Twitter and TikTok.
• Copywriting skills: able to interact with a range of audiences and have outstanding verbal and written communication skills. The role involves representing our brand on various channels and you will need to be able to adapt your communication style to different audiences and inspire them to engage with the charity.
• Able to work independently and use initiative in a range of situations.
• Able to think creatively and generate content to effectively convey messages and motivate audiences.
• Adaptable and open to learning. You will need to be willing to adapt and to grow and develop with the organisation.
• Efficient and able to work under pressure when required, able to multi-task and juggle a varied workload.
• Committed to equality, diversity and inclusion.
• Committed to the mission and values of Action Tutoring.
• Committed to promoting and safeguarding the welfare of children.

Citizens UK 

Citizens UK is a people power alliance of diverse local communities working together for the common good. Our mission is to develop leaders, strengthen civic organisations and make change. Our 550 member communities are deeply rooted in their local areas and connect every day to the lives of hundreds of thousands of people. Through the method of community organising we enable people experiencing powerlessness to develop their leadership and come together with the power and strategy to make change.  

This leads to hundreds of neighbourhood improvements - from zebra crossings outside primary schools to renovated public toilets in cemeteries. And it leads to some of the biggest campaign impacts in the UK, such as winning over £2 billion of wages through the UK Living Wage campaign, securing a legal cap on the cost of credit to control exploitative lending, and ending the detention of children for immigration purposes. We enable local campaigns to grow into large-scale social change projects such as the Living Wage Foundation, Parents and Communities Together (PACT), Sponsor Refugees, and Refugees for Justice, that form an integral part of our theory of change. The most prominent of these is the rapidly growing Living Wage Foundation with a network of over 14,000 accredited Living Wage Employers across the UK. 

South London Citizens 

South London Citizens is a thriving chapter with a growing team of ~18 organisers and project staff. We are building the power of communities in South London through borough alliances (in Greenwich, Lewisham, Southwark, Lambeth, Wandsworth, Merton, Croydon) and the wider region by developing community leadership and supporting people to take action on what matters most to them. Over the past three years, we have worked in partnership with mental health trusts to deliver a pioneering organising project, South London Listens (SLL), to prevent mental ill-health, and more recently with wider South London NHS leaders to take action on a range of issues (from low wages to housing conditions) that impact our communities’ health.

Purpose 

We are looking for two Associate Organisers to join our thriving and dynamic team in South London building the power of local communities. These roles will support local organising, and have a specific focus on health and living wage organising.

In this exciting and innovative role, you will work with community organisations, including faith institutions, schools, universities, and community groups. Your primary responsibility will be to

1. build ‘Be Well’ teams to support the wellbeing of their communities, as part of the South London Listens partnership; 

2. find and develop new community leaders within their organisations; and 

3. take action to tackle the social determinants of health inequality (e.g. lack of migration status, racism, housing conditions, low wages and precarious work).

One or both of the roles will also include specific organising with low paid workers to lead the fight for a real living wage and living hours. 

With your passion, energy, and commitment to democracy, you will support communities to build the power they need to win justice and make a real and lasting impact. Join us in the fight for a healthier and more equitable future for South London.

A central focus of an Associate Organiser is their own development: learning the craft of Community Organising under the guidance of an experienced Community Organiser. An Associate Organiser is working towards becoming a competent practitioner of the craft of broad-based community organising methodology, and focuses on the building of relational power, the recruitment and retention of dues-paying institutions, the development of leaders, the strengthening of member institutions, leader-led public actions, and the winning of systemic change. Your learning and development will be paramount in the first few months as the responsibilities given to your experience and skills develop.

We encourage you to apply even if you don’t feel like you fit all the criteria. We are particularly interested in people who are angry at issues of injustice, who have demonstrated taking action on that in some way, who can communicate effectively, who can build relationships of trust with a diverse range of people, and who believe in the capacity of ordinary people to make extraordinary change! We are less interested in whether you understand every word in the responsibility list below or whether you have worked as a professional organiser before. You are also encouraged to reach out if you have any questions about whether you might be suitable for the role. 

Main Responsibilities 

Working as an Associate Organiser in South London for Citizens UK your main responsibilities will be to:

Grow and deliver on the priorities of South London Listens and our broader Health organising 

• Build and support new Be Well Hubs in a range of institutions in your allocated boroughs. Including identifying new institutions, delivering training, and supporting them once they are established.

• Work with other organisers to deliver on the priorities identified by communities that are part of the South London Listens project

• Ensure reporting and capturing of stories of the South London Listens project are captured and shared to celebrate and grow the project.

At least one of the roles includes supporting our organising efforts for more just work and wages 

• Identify and develop worker leaders

• Take action with South London Citizens leaders to increase the number of living wage and living hours employers in London 

• Develop and deliver community organising training for worker leaders 

Build relational power to further the goals of CUK 

• Actively participate in the development of a comprehensive power analysis appropriate to the desired sphere of influence for each project/assignment

• Establish working relationships with identified leaders and demonstrate ability to move them into action, including as part of the wider alliance; taking the initiative to establish new relationships as required

• Conduct one-to-ones to develop relationships with leaders and understand their concerns.

• Tell a wide range of Community Organising stories effectively to influence others and achieve CUK’s goals

Identify and develop relational leaders prepared to act with others for the common good 

• Identify and discern actual and potential leaders with the passion and ability to drive change in their borough alliance and through South London Listens.

• Proactively create opportunities for leaders to develop, in particular tertiary or new leaders; nominate for training on the core taster curriculum and Be Well Hubs training.

• Successfully deliver workshops in local institutions, South London Citizens community organising introductions and Be Well training.

Strengthen institutions and develop Broad Based Organisations 

• Ensure good understanding of the basic interests and traditions of typical member institutions

• Organise a small cluster of up to 5 standard member institutions or 1 strategic partner to work together for the achievement of common goals

• Support pre-existing core teams and create/develop new core teams to provide leadership at local level and in South London Listens

Support leaders through the Cycle of Action in order to create change  

• Support member institutions and Be Well Hubs in running listening campaigns

• Organise neighbourhood actions; demonstrating increasing independence in working without the need for close supervision

• Take the lead in supporting groups of leaders through the cycle of action on neighbourhood issues; aiming to achieve neighbourhood and health wins

• Evaluate the effectiveness of actions; demonstrating ability to incorporate lessons learned into future actions

Contribute to CUK’s financial viability through effective fundraising & financial management  

• Contribute to fundraising to the value of at least £20,000 per annum through one or some of the following: 

• WWritinge regular updates on the work to be shared with the funders and maintain a healthy relationship with them

• Recruit new dues paying institutions; work together with a more senior Organiser to negotiate annual membership fees and letters of understanding

• Liaise with the Finance & Operations team to update the membership database and ensure timely invoicing and fee collection

Contribute to effective teamwork and live out our ‘Inclusion’ value 

• Be proactive concerning personal professional development and wellbeing: i.e. by reading widely, developing a healthy work-life balance and demonstrating ability to reflect on own organising craft & improve on self-identified weaknesses

• Demonstrate ability to work effectively with colleagues and participate in a team

• Produce all required reports and follow CUK’s procedures on time and to the required standards

• Contribute towards an inclusive environment for all colleagues and community leaders, so that our spaces are a place where all are able to participate 

Participate in the development of the craft of Community Organising and play a role in the Guild of COs  

• Schedule an average of at least three 1-2-1 relational meetings into your daily schedule as a core part of your professional practice

• Commit 10 working days per annum (pro rata) to the preparation, delivery, and evaluation of Citizens UK National Community Leadership Training or other local or regional trainings or other activities organised by the Learning and Innovation team.

• Participate in a Guild Team and help it develop as a Community of Practice that enables Organisers across the UK to develop their skills and experience.

Personal Specification 

(D) Desirable, (E) Essential 

EXPERIENCE 

• Previous campaign experience (D) 

• Evidence of having acted in a leadership role with peers or in local community activities (e.g. within a faith institution or clubs/societies) (E) 

• Experience of project management; evidence of having delivered work on time and to standard (E) 

• Able to demonstrate previous experience of ‘learning by doing’ in a work or project environment; evidence of being open to feedback and comfortably coachable (E) 

KEY SKILLS AND KNOWLEDGE 

• Ability to speak additional languages, especially Spanish for one of the roles (D) 

• Excellent interpersonal awareness – ability to listen well and appreciate a viewpoint or opinion that is different from one’s own (E) 

• Excellent concern for impact – ability to adapt own behaviour to address the needs or concerns of someone else (E)

• Good communication skills – able to speak with conviction and passion; and to make a logical argument (E)

• PERSONAL QUALITIES & VALUES 

• A self-starter with ability to take initiative and work independently (E) 

• A passion for justice (E) 

• A positive enthusiasm for working with faith congregations, trade unions, schools, and other community organisations (E) 

• An interest in and experience of politics and public life (E) 

• Able to work in a team (E) 

• Willingness to work within accountable relationships (E) 

• Self-motivated and adaptable (E 

The successful applicant will be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle. 

Interviews are planned to take place on Wednesday, 12th June (subject to change).

Please note this is a 12-month fix term contract with a possibility to extend, funding permitting.

C4WS Welfare Coordinator Advert 2024:

C4WS Homeless Project (registered charity, no 1189622) which provides support to people experiencing homelessness year-round, through a well-established winter night shelter in Camden, a lunchtime club, Jobs Club, mentoring scheme, hosting scheme and various other activities. We are passionate about helping people rebuild their lives after homelessness and working towards living independently.

What We Do:

Every winter, we work with a number of churches in the London Borough of Camden who offer their venues to us to run a night shelter. We operate from a different venue every night of the week, and run one circuit, accommodating 16 guests.

We provide camp beds and offer a hot evening meal. Our guests leave in the morning after a hot breakfast, ready to attend activities and meetings in our offices in Euston.

Advice and Support

Whilst the shelter operates seasonally, every winter, our team works year round, dedicated to offering advice, advocacy and practical support. This can be accessed by former night shelter guests, and via our weekly drop in, Friday Club. Guests can also access other services provided by C4WS including lunch, laundry and showers.

The Role:

Our small, dedicated team is looking for a Welfare Coordinator, to deliver holistic welfare support to all those who access our services. You will work alongside another member of the team to ensure that guests are supported both during and after their stay in the C4WS night shelter to ensure the stability of their move on.

You will possess a passion for working in the homeless sector, supporting those experiencing homelessness to rebuild their lives and ideally have direct and relevant experience of working with this demographic, or similarly vulnerable and/or disadvantaged groups.

As well as providing Welfare Support, you will also be a presence at the shelter for up to two evenings a week during the shelter season (November – March) including weekends, and you will need to lead a team of volunteers to ensure the safe running of the shelter on those occasions.

C4WS is a small charity, that delivers an outstanding service to those who access our support. It is thanks to a wide network of referral partners, corporate and individual volunteers, plus the support of several religious communities in Camden, who we have worked with over the last 20 years, that we can have such a positive impact on a person’s life. You will become part of that network, and learn more about the sector, as well as being focused on the current landscape of homelessness in the Borough of Camden.

Essential:

• Experience of working with and supporting homeless people, or similarly vulnerable and/or disadvantaged groups.

• Highly organised, the ability to prioritise workload and work efficiently to deadlines.

• Strong interpersonal skills: the ability to listen to and work effectively alongside shelter guests, volunteers, staff, trustees and partner agencies.

• Experience of assessing risks both formally and ongoing, and at putting appropriate measures In place.

• Experience of managing challenging behaviour, incidents and emergencies.

• Good oral and written communication skills.

• The ability to take initiative when appropriate and work unsupervised, including being punctual and reliable.

• Good office-based administrative skills including computer literacy.

• Ability to work flexibly and collaboratively.

• The willingness to undertake any training, as deemed appropriate by C4WS.

Desirable

• Knowledge of welfare benefits process

• Experience of representing an organisation publicly i.e. via the media and at events 

• Knowledge of Camden 

Salary: £30,000 per annum

Contract: 1 year contract subject to review and extension based on performance

Application deadline: Tuesday 7th May at 12pm (midday)

Interviews: Week of 13th May 2024

Please send your CV alongside a covering letter detailing why you are the right candidate for the role.

C4WS is an equal opportunities employer.

Salary: Grade 1.2 - £24,102 per annum pro rata

Contract: Fixed term until end of October 2026

Part time – 18.75 hours per week

Closing date: Sunday 19th May 2024 at  11.30 pm

We’re looking for an enthusiastic individual with office administration and customer service experience to join us as an Administrator and provide the support we need to help us deliver an effective local service. This is an exciting opportunity, and you will play a key part in standing up to the housing emergency.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So we are striving for change; with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

Shelter Sheffield provide housing advice and support to people across the city with a focus on emergency homelessness, intensive support for children and families, people experiencing domestic abuse and people with multiple and complex needs. We take a holistic approach to help people deal with interrelated issues that can impact their ability to keep a home and help over 5000 people a year while also working to change the underlying systems that cause the housing emergency.

About the role

You will be the first point of contact for in-person and telephone callers to the service - taking client details, providing information and working with advisers to direct enquiries to the right people.

You’ll provide administrative support and have responsibility for designing and developing office systems and processes, data input, extraction and analysis and finance administration.  Helping front line staff with case administration, assisting the Hub managers with ad-hoc projects and seeing that our office equipment is properly maintained – all are aspects of this interesting, varied and vital role.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

We are looking for someone who;

• Has proven office administration and customer service experience. You’ll be a confident user of Microsoft Office, including Excel, Word, PowerPoint and Outlook.

• With a passion for social justice.

• Will thrive in a fast paced and busy office environment, with a flexible and tenacious approach and will enjoy learning new skills.

• Has strong data processing skills with the ability to input, extract and analyse data and to review processes, introducing new ways of working where needed.

In return we can offer a competitive salary and a wide range of benefits, including 30 days of annual leave (pro rata for part time staff), enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We are looking for a Fair to Nature Advisory and Project Development Officer. This advisory role will play a key contribution to help grow the RSPB’s Fair to Nature programme and improve habitats to protect and restore nature and wildlife on UK farms with one specific major business partner, and with a wide range of other farmers and businesses.

Fair to Nature Advisory and Project Development Officer (Fixed-Term)
Reference: JAN20243536
Location: Flexible in Central England
Salary:  £32,022.00 - £34,377.00 per annum
Hours: Full-time, 37.5 hours per week
Contract: Fixed-term for 12 months
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

What's the role about?

For the key strategic business partnership within the dairy sector the role will visit farmer-suppliers and provide in-person habitat advice, and speak with farmers remotely (via Teams / Zoom) to understand their farming operation and provide habitat advice.

You will use this insight and experience to help inform the marketing tools and advisory programme for broader supply chain (other farms) within the partnership.

For other Fair to Nature farmers, and businesses directly linked to them, you will prepare for and complete advisory visits and follow up with applicant Fair to Nature farmers and share the benefits of Fair to Nature certification. You will advise them on how to comply with the FtN Standard and help them complete their Farm Plan.

Essential skills, knowledge and experience:

• Knowledge of land management practices that deliver nature and wider environment benefits on farmland.
• Understanding of the ecology of main farmland taxa, particularly those of conservation concern.
• Understanding of agricultural systems and how conservation management may impact on farming practice.
• Able to communicate effectively with farmers and advise them on land management for nature.
• Ability to be self-motivated and work efficiently within a defined work plan. This necessitates the ability to plan and organise their own work.
• Competent IT user (e.g. MS packages, Outlook etc).
• An ability to produce clear written communications.
• Proven time management and organisational skills to meet project deadlines.
• Experience of working with farmers.
• Experience of giving land and / or habitat management advice.

Desirable skills, knowledge and experience:

• Experience of working to a standard project management approach.
• Experience of collaborating with food businesses.
• Ability to do habitat assessments and species surveys.
• Understanding of dairy farming and how conservation management may impact on farming practice.

The successful candidate will be based at a convenient location for travel across England and Wales

The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

Closing date: 23:59, Wednesday, 8th May 2024
We are looking to conduct interviews for this position as soon as suitable candidates present themselves, so please do not delay in applying.

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

Please note that we are actively recruiting for this vacancy, and reserve the right to close once sufficient applications have been received.

No agencies please.

Brooke is seeking expressions of interest to lead a study to understand decision maker’s needs in relation to the inclusion of working animals (with a focus on equids) in Disaster Risk Management policies in low and middle- income countries.

We are seeking a consultant to lead a desked based review of existing policy in relation to working animals in DRM in Brooke’s countries of operation (India, Pakistan, Nicaragua, Kenya, Ethiopia and Senegal) and a decision maker analysis. The consultant is encouraged to use and modify methodology/guidance shared from a recent study commissioned by Livestock Data for Decisions (LD4D), conducted by the Busara Center for Behavioural Economics (Busara).

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible