Regional Volunteer Officer (Community Assistance Project)

Would you like to join a service that makes a difference to older people in Wales? As a Regional Volunteer Officer living in North or Mid Wales you will help meet the Community Assistance Project objectives by recruiting, inducting, training and supporting suitable volunteers within the region to deliver support at a community level, working closely and in collaboration with local partners.

About you:

• You will be able to work with others to deliver successful projects and services
• You will have experience of recruiting, managing and working with volunteers
• You will have experience of establishing and maintaining productive collaborations.
• Be able to negotiate at a range of levels both in and outside the organisation
• You will have experience of networking
• You will have knowledge of Issues affecting older people in Wales and barriers to accessing support
• You will have knowledge of local services in the public or voluntary sector
• You will have knowledge of diversity of the cultures, environments and communities in which older people and carers live
• Live in North or Mid Wales 

If successful you will:

• Implement the volunteer recruitment plan for the region
• Process all volunteer applications in a timely and professional way, taking the prospective volunteers through the Community Assistance Project recruitment process
• Ensure all prospective volunteers are inducted with Age Cymru and Community Assistance Project partners across the region
• Ensure the delivery of all the relevant training required
• Provide a mentoring / buddying system for the new volunteers
• Ensure all volunteers have appropriate Disclosure and Barring Service checks prior to starting the role.
• Provide ongoing support to volunteers
• When referrals are received, match the service user with the most appropriate volunteer while ensuring a high quality, timely and responsive service is provided
• Identify and attend relevant networks, publicise the Community Assistance Project, establish community links with all appropriate stakeholders and promote the service through a range of methods
• Promote and cascade information, including real-life examples of positive intervention through all available methods
• Maintain accurate and up to date records in the region utilising our case management system and other databases, to provide for the effective monitoring and evaluation of the project
• Support programme evaluation through surveys and questionnaires
• Make onward referrals internally or externally to provide a holistic support package for service users

Great to haves:

• Ability to speak Welsh (Desirable)

Live in North or Mid Wales (Essential) 

What we offer in return:

• Holiday - 27 days made up of 24 choice days and 3 days to be used between Christmas & New Year - Including carry forward
• Flexible Hours Working Scheme
• Employer pension
• Generous life assurance up to four times your annual salary
• Healthcare cashback plan

How do I apply for this role?

Please send your CV and a covering letter explaining how you meet the criteria for this role. Your application will not be considered without the covering letter. 

Additional Information:

Age Cymru is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We welcome requests for flexible working.

Age Cymru is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age Cymru politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

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