Assistant volunteer services manager jobs

Contract:Permanent, 18.75 hours per week 

Salary: £11,996 - £13,857 per annum (£23,993 - £27,715 FTE per annum)  

Location: Southampton SO30 2HL 

Closing date: Monday 12th January 2026 

Interview date: Thursday 22nd January 2026 

We’re recruiting a Volunteer Coordinator for our Rehoming & Fostering Team in Southampton! 

As Volunteer Coordinator, you’ll recruit, support, and inspire volunteers to enhance rehoming and fostering services, while promoting Blue Cross in the community and driving local volunteering initiatives and fundraising. You’ll be joining a team who strives to be the best versions of themselves, so that they can do their best for the pets who need our help. 

More about the role 

At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7. 

The centre has facilities to care for dogs and cats, as well as a specialised area for kittens.

Our Volunteer Coordinators recruit and support our amazing volunteers in the local area, promote the benefits of volunteering and raise the awareness of our centre and Blue Cross.

As a Volunteer Coordinator you will be responsible for recruiting and supporting a diverse team of volunteers. Working closely with the Centre Manager and Assistant Managers, you will ensure our volunteers who undertake a diverse range of roles, are fully integrated into the team, ensuring the team welcome and collaborate with these wonderful people.

In addition to this, you will be building relationships with local communities and partners, promoting the benefits of volunteering to provide more targeted support. 

This role works on a 2-week rota. Week one is Monday, Wednesday and Thursday, week two is Tuesday and Thursday. There may be some flexibility around working days, along some ad hoc weekend working.

At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7.  Overnight shifts are usually undertaken by team members who live on site.  Occasionally you will be expected to carry out night checks when the resident team members are either not working or away for a period of time. 

If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let’s work together to see if this is the role for you. 

  
About you 

You will be an excellent communicator with strong interpersonal skills and the ability to actively promote to a range of external stakeholders the work of Blue Cross and the benefits of volunteering. You will be a self-motivated individual with a focused, creative, and forward-thinking approach to volunteering and will enjoy the opportunity to be involved in a range of local volunteering events and national initiatives. 

With the ability to work collaboratively and effectively with people at all levels, you will have a passion for ensuring that volunteers have the right opportunities to thrive in their roles.

You will be organised, flexible and analytical in the way you work, and you will enjoy working to targets and managing a diverse team of volunteers. With an approachable and supportive manner, you will be able to offer guidance and advice and will have the confidence to deal with volunteer situations should they arise and be able to offer pragmatic solutions. 

You will know what it is like to work in an emotionally charged environment and have excellent ‘bounce back ability’ and resilience. In addition, you will be emotionally intelligent, showing empathy and knowing how to support volunteers and your colleagues. 

Knowledge, skills, and experience  

• Demonstrable experience of supervision or management of volunteers or colleagues. 

• Working with and relationship building with a range of stakeholders. 

• High standards of verbal and written communication. 

• Previous experience in working in a client focused environment where delivering a high level of customer satisfaction is the norm. 

• Strong organisational, administration and analytical skills, including use of computerised systems. 

• An awareness of health and safety legislation. 

• Current full driving licence. 

• Ability to demonstrate, understanding and apply our Blue Cross values   

It would also be great (but not essential) if you had: 

• Qualifications in managing volunteers or similar. 

• Training or coaching skills. 

• Presentation skills. 

• Working with animals, and knowledge of animal welfare. 

• Organising events. 

• Understanding of safeguarding issues. 

Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. 

How to apply  

Click the apply button below and complete the online application process before the closing date on Monday 12th January 2026.  

We reserve the right to close this vacancy early should we receive an overwhelming response.   

Blue Cross benefits    

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.   

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.   

Our generous benefits package includes:   

• Enhanced annual leave entitlement: 30 days plus bank holidays    

• Pension scheme with enhanced employer contribution   

• Health cash plan  

• Life assurance   

• Unlimited access to an employee assistance programme  

• Programmes for physical and mental wellbeing support  

• Free access to GP via MetLife  

• Recognition scheme Annual volunteer days 

• Claim for professional fees  

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.  

We're looking for a Rehoming Manager to embed a culture of high performance, creativity and excellent customer service at our Rehoming centre in Shoreham. Working closely with the rest of the management team, you'll manage and support the development of our rehoming team, who work tirelessly to find forever homes for the dogs in our care.

What does this role do?

As Rehoming Manager, you will:

• promote a culture of rehoming across the whole centre team, maximising the effectiveness of interactions and their conversion to adoptions,
• lead, manage and develop the rehoming team, instilling a performance based approach, focused on meeting both objective based and customer service targets,
• collaborate with other managers to optimise kennel occupation and to ensure appropriate assessment and triage of dogs is completed,
• drive a culture of continuous improvement across all public facing activities, focusing on the development and wellbeing of colleagues and a consistently positive experience for volunteers. 

Could this be you?

To be successful in this role, you'll need experience of leading a small, diverse team, with particular focus on driving high performance, delivering excellent customer service and meeting targets. You'll also need some operational management experience, with the ability to make decisions swiftly and effectively, with a solution focused approach. Excellent communication skills are essential, including the ability to have challenging conversations empathetically. Above all, you'll have a passion for rehoming dogs and the work Dogs Trust does.
 
This role can be either a live out or live in role, with accommodation accessed by a flight of stairs. This role includes working every third weekend and regular night duties 2-3 times per week. 

The interviews are scheduled for the 21st of January 2026.

A little about us:

The Rehoming department is responsible for helping as many dogs as possible find their forever homes, whether they are cared for in our network of Rehoming Centres, in a foster home or by their current owner using the Home Stay scheme. We strive to achieve excellence in our rehoming processes and to ensure the highest standards of veterinary and behaviour care through our highly skilled teams.

Are you a creative marketer who is eager to gain hands-on experience across a broad range of marketing disciplines? Do you want to help champion the work of ecologists and environmental managers working to protect and enhance the natural environment? This is your chance to join a small but ambitious team with an increasingly influential voice in the sector.

As CIEEM’s Marketing Assistant, you will take responsibility for the administration of our marketing presence across our social media, email, print and website channels, and increase awareness of what we do with our target audiences.

This role is perfect for a motivated, early-career marketer who wants to make a real difference.

What you will do

• Implement CIEEM’s social media and email strategies, and produce engaging content and copy for our key audiences.
• Upload, edit and maintain website content to ensure pages are well-structured engaging, and up to date.
• Review and monitor the effectiveness of CIEEM’s digital marketing activity across social media, email, website and campaigns.
• Play an active role in promoting CIEEM products including membership, training and conferences.
• Manage marketing collateral and coordinate the production of print flyers for events.

About you

• You are a creative problem-solver with an eye for detail.
• You understand how to tailor messages to different audiences.
• You enjoy juggling multiple projects and working to deadlines.
• You’re enthusiastic, motivated and eager to learn.
• You have a good understanding of what marketing can achieve and/or some direct experience of delivering marketing campaigns.

Why join us?

The Chartered Institute of Ecology and Environmental Management (CIEEM) is the leading professional membership body for ecologists and environmental managers in the UK and Ireland.

With over 9,000 members, we are also well-known for our high-quality training courses and conferences, environmental policy work and professional standards.

We are proud that 96% of our staff say that we are a Great Place To Work.

At CIEEM, you’ll benefit from:

• Flexible working options, including hybrid working and TOIL.
• Competitive salaries that are reviewed every year.
• Investment in your training and development.
• Enhanced employer pension contributions.
• 25 days annual leave plus public holidays.
• Enhanced sick pay.
• One paid volunteering day per year.
• Access to our Employee Assistance Programme and commitment to supporting your wellbeing.

Closing date: Friday 16th January 2026
We will be interviewing for the post throughout January and reserve the right to close this advert at any time.

Equity, diversity and inclusion statement

CIEEM is committed to promoting a culture of inclusion, fairness, and belonging amongst its employees, volunteers, and our members’ employers under the Championing Change agenda as part of our strategic plan.

Our EDI mission is to champion change as an actively anti-discriminatory organisation that works to remove barriers and create an inclusive environment that welcomes individuals of all races, genders, ethnicities, abilities, and backgrounds. In support of this mission, CIEEM aims to make all of our processes as accessible as we can and is committed to providing appropriate reasonable adjustments.

Mesothelioma UK is seeking a passionate and organised Community Fundraising Assistant to help grow our presence and impact across the East Midlands.

Working closely with the Community Fundraising Manager, this role plays a vital part in building meaningful, long-term relationships within local communities to raise awareness of mesothelioma and generate vital income through fundraising, community events, corporate support and partnerships.

You will support the development and stewardship of community fundraisers, volunteers, groups and businesses. You’ll act as an ambassador for Mesothelioma UK across the region, representing the charity at events, meetings and presentations, while providing excellent supporter care and administrative support.

This is an exciting opportunity for someone who enjoys building relationships, supporting others to fundraise, and making a real difference within communities, while contributing to the growth of a national charity within the East Midlands.

The role is offered on a full-time, fixed-term basis for an initial period of 18 months, with the possibility of extension.

Future Dreams is a breast cancer charity with a simple but powerful mission:
Nobody should face breast cancer alone or without hope.

Future Dreams House in King’s Cross is our warm, welcoming support centre where people affected by breast cancer can access workshops, therapies, information, and community – both in person and online. It’s a busy, friendly, and deeply meaningful place to work.

The Role

We’re looking for a proactive, practical and people-focused House Assistant to help keep Future Dreams House running smoothly day to day.

This role is a mix of front-of-house, operations, and sustainability. You’ll be making sure the building looks and feels like a 5* space, greeting and supporting visitors, coordinating volunteers, and helping us embed eco-conscious practices across everything we do.

You’ll work closely with the House Manager and wider team to ensure every visitor feels safe, welcome, and cared for – from the moment they step through the door.

Key Responsibilities

House Operations & Maintenance

• Open and close the House and carry out daily checks for security, safety, and presentation.
• Keep all spaces – including communal areas, toilets, kitchens and therapy rooms – tidy, clean and well-stocked.
• Regular trips to the supermarket and post office.
• Run errands (e.g. flowers, supplies), manage waste and recycling, and support laundry of towels and linens.
• Set up rooms for workshops and events (furniture, AV equipment, yoga mats, refreshments).
• Support minor maintenance tasks and contractor visits as needed.

Front of House & Visitor Support

• Provide a warm welcome to everyone arriving at Future Dreams House.
• Help visitors sign in, complete forms and find where they need to go.
• Offer refreshments, give House tours and help maintain a calm, supportive environment.
• Answer phone and email enquiries with empathy and efficiency.
• Support with bookings and keep systems and calendars accurate.

Administration & Communications

• Manage the main info@ inbox, responding promptly and professionally.
• Keep room and workshop booking calendars up to date.
• Handle incoming and outgoing post, including packaging, labelling, post office runs and box recycling.
• Respond to information requests and send out materials such as leaflets and visitor information.

Volunteer Support

• Work alongside volunteers, guiding and supporting them through their tasks.
• Help coordinate volunteer activity, especially when the House Manager is away.
• Provide simple, on-the-job training around tasks such as front desk support, room set-up and kitchen duties.

Sustainability

• Act as the sustainability champion for Future Dreams House.
• Promote eco-friendly practices around energy use, recycling, waste reduction and sourcing.
• Help shape and track progress against our sustainability goals.
• Engage the wider team and volunteers in greener ways of working.

Health & Safety

• Act as a First Aider and Fire Marshal (full training provided).
• Support fire safety checks, drills and wider health & safety procedures.
• Help during evacuations and report any incidents or hazards promptly.

Organisational Support

• Work collaboratively with colleagues across programmes, fundraising, and operations.
• Support internal and external events as needed.
• Carry out any other reasonable duties in line with the role.

About You

Essential Experience

• Experience in a customer-facing or front-of-house role.
• Comfortable working in a fast-paced, dynamic environment.
• Experience working effectively as part of a team.
• Some experience with administration and record-keeping.
• Experience with basic maintenance or housekeeping duties.

Skills & Knowledge

• Confident using Microsoft Outlook, Word, and Excel.
• Able to navigate online booking platforms and digital systems (training provided).
• Excellent verbal and written communication skills.
• Strong organisation and time management; able to juggle multiple tasks.
• Basic understanding of health and safety principles (or willingness to learn).
• Calm, professional approach when under pressure or dealing with sensitive situations.

Personal Qualities
We are looking for someone who:

• Embodies our values: Empathy, Inclusive, Collaborative, Honest, Adaptable.
• Is passionate about providing an exceptional visitor experience.
• Is proactive, hands-on and happy to “muck in” wherever needed.
• Has a professional yet warm and approachable manner.
• Is resilient and able to support visitors and colleagues in emotionally sensitive situations.
• Has strong attention to detail and takes pride in high standards.
• Is enthusiastic about sustainability and making a positive impact on the environment.

What We Offer

• A meaningful role in a charity making a real difference to people affected by breast cancer.
• A supportive, friendly team environment at our beautiful House in King’s Cross.
• Training for key responsibilities (including First Aid, Fire Marshal duties and systems training).
• Opportunities to grow your skills across operations, visitor services, events and sustainability.

As our Events Assistant you have an exciting opportunity to join our developing charity. Working closely with the Events Manager, volunteers and a small team of colleagues, we are looking for an enthusiastic and committed individual to provide efficient and strong administration and coordination for both existing and new supportive events for bereaved parents and adult siblings. This role also involves supporting the volunteers who facilitate online groups, in-person retreats, support days, and supportive walks.

For this varied and busy role, we are looking for a highly organised individual with excellent interpersonal, written and IT skills. You will be comfortable working across multiple projects, be able to prioritise effectively and manage your time well in this part-time position, as many projects are time sensitive. You will have some experience in event administration and coordination and be able to learn new processes quickly. Excellent attention to detail is essential in this role and you will also be able to build successful relationships with volunteers and staff.  The role requires a high degree of flexibility, including a willingness to work some evenings and weekends. You will work closely with colleagues while also using your own initiative to work independently and complete time sensitive tasks. 

Benefits include:
* Employer pension contributions at 3% of salary
* 5 weeks/25 days (FTE) annual leave (plus bank holidays)
* Personalised training and development budget
* Additional wellbeing/mental health days plus personal wellbeing budget
* Flexible working arrangements

Please note that this role is not involved in fundraising events. 

We value diversity and inclusion and actively support an inclusive culture. We welcome and encourage applications from individuals from all backgrounds, especially those from underrepresented groups and bereaved individuals. 

This role is open to applications from bereaved or non-bereaved individuals.  However, in line with our policy for our volunteer team, we request that any bereaved parents or siblings considering applying for this paid Events Assistant role are at least 4 years bereaved to enable time to be given to your own loss and grief.

The Compassionate Friends (TCF) is the UK’s only national charity providing peer support to bereaved parents whose child, of any age (from 1 month old to an adult child), has died from any cause. We also offer support to bereaved adult siblings and grandparents.

Via over 300 trained and supported volunteers, bereaved parents, adult siblings and grandparents themselves, we support over 25,000 bereaved parents each year through peer support offered in person, over the telephone, by email, online, and in print.

Curatorial Assistant

Permanent, Full-Time

£28,000 - £30,000 per annum

You will participate in an ambitious and inclusive permanent display and exhibitions programme, and will work closely with the Senior Curator, Senior Collections Manager and other colleagues deliver the strategy for care, access and engagement for the Collections. You will contribute to the efficient day-to-day running of the Collections Department, creating a sense of common purpose, with an openness to innovative thinking and awareness of best practice. You will participate in the strategy for Waddesdon and the RF as a whole and the representation of the Collections within it so that learning and skills are valued and the Collections Department is recognized as an exemplar of excellence. You will work with a wide range of other departments and require good people and communication skills.

Key responsibilities include:

• Become familiar with the whole collection and develop interests in particular subject areas. Those that would benefit from particular focus include (but are not limited to) paintings (specifically Dutch 17th century), textiles, photographs, books, prints and drawings, sculpture and contemporary art

• Undertake research and information gathering for projects and reports

• Support the delivery of exhibitions, projects and permanent displays

• Assist with planning of events, activities and visits by groups and individuals to the Department. Act as point of contact for these arrangements and liaise with relevant teams to deliver these activities

• Schedule and support meetings of the Collections Department and assist with the preparation of agendas

• Manage the distribution of incoming enquiries about the collections, passing on to relevant colleagues, taking action as appropriate and drafting some communications as required.  Keep track of progress on enquiries

• Support research and cataloguing campaigns and assist with inputting information onto the Collections Management system including tidying of information such as checking for duplicate records, checking for missing/inaccurate data)

You will be a great fit if:

You have a relevant Undergraduate degree, or equivalent experience and qualifiations, with a desire to expand your skills and working with varied 19th and 20th century collections. You are collaborative, engaged, and motivated, able to work both as a kay part in a small team and independently.

You enjoy variety but can show your attention to detail and dedication in infromation gathering and record keeping.

For the full job description, please see the attached. To apply for the role, please submit your covering letter and CV.

We know that 91% of people affected by a brain tumour, will have experienced a negative impact to their emotional well-being; often exacerbated by cognitive issues, personality changes, long term side effects and reduced prognosis. The Support Team at The Brain Tumour Charity are addressing this by offering free, professional counselling to the brain tumour community, ensuring that when needed, those diagnosed and their loved ones, always have somewhere to turn.

As a Counselling Service Assistant for this service, you will support with the day-to-day operations of the service. You will help to deliver each element of the service, from referrals and assessments, right through to feedback requests and discharging clients.

WHO WE'RE LOOKING FOR:

We are looking for a professional and empathetic person, who has experience of working in a busy admin role. The ideal candidate would also have a good understanding of counselling and would be able to confidently explain this to prospective clients. We are looking for someone with excellent IT and telephone skills and the ability to learn and use various databases is essential.

KEY ACCOUNTABILITIES:

• Day to day delivery of all service operations, mainly answering phone calls, responding to emails and managing a busy diary.

• Supporting a team of volunteer assessors to ensure they receive the help and guidance they need to deliver their role.

• Giving clients in the service a positive, empathetic and professional experience, where they feel well supported.

• Requesting feedback from clients about their experience within the service

• Maintenance of appropriate and accurate records on our service system and CRM database, as required to evidence the impact and reach of our support services

• Work to promote the service across all areas of charity and within the wider community

• Assist with the covering of the Charity’s Support Line where required

• Committed to observing confidentiality, in line with the service and organisational policy

• Contribution to safeguarding and promotion of the welfare of clients, in line with organisational policy

Assistant Manager – Housing and Homelessness (Sanctuary Emergency Accommodation)

Salary: £30,660 p.a.

Full-time: 40 hours per week with a 30min paid lunchbreak. You will also be rostered to work on bank holidays.

Closing date: 12pm; 23rd of January 2026

Interview dates: TBC

Benefits: Employees are eligible for Medicash (a non-contractual benefit), 33 days paid holiday, and a long service award (after five years). 

Our client’s Emergency Accommodation offers short-term accommodation (22 bedrooms), as well as support, meals and laundry facilities. Staff work with other services to provide a tailored package for each person while helping them towards moving into longer-term accommodation.

They are looking for a new Assistant Manager to support the Emergency Accommodation Manager. The Assistant Manager will focus on the day-to-day operations of the service, supporting staff with service users and delegating responsibilities to the staff team. They are looking for a person who has a desire to help people who are experiencing homelessness. You may already have knowledge and understanding of homelessness, maybe through a previous job, as a volunteer, or through your own lived experience. You will be the sort of person who sees people experiencing rough sleeping or sofa surfing as a person, not just as ‘rough sleepers’ or ‘service users’.

You will be self-aware, compassionate, non-judgemental, and have a strong degree of emotional intelligence. You will have excellent skills in communication, prioritisation, and administration. You will be able to inspire, motivate, and encourage others enabling them to grow and develop in their roles. You will be able to respond flexibly, confidently and professionally to any challenges which arise.

To apply, please send your CV and Cover Letter now.

Interested candidates are advised to apply early as applications will be reviewed throughout the recruitment period. Our client reserves the right to close the advert early.

Our Fundraising Assistant will provide key administrative support to the Fundraising Team. Being based primarily at our Shrewsbury office, this person will be a key point of contact for our supporters in the office, and will assist with managing online fundraising platforms, email and phone communications and ensuring fundraising materials are ready and waiting to go out into the community.

This person will also work closely with our Operations Team, ensuring that they have the information they need to process donations accurately, and that our valued supporters are thanked in a timely manner. They will form part of a rota with Operations colleagues to ensure all Reception desks are staffed as required.

They will be friendly, able to communicate well with people across the community, including those living with cancer or who are bereaved. They will also be collaborative, detail-focussed and willing to work with others to solve problems.

We are looking for someone to work 22.5 hours per week; this can be worked in a flexible pattern as agreed, within office hours and across at least three working days. This role can be worked within school hours across five days if required. This role will be based primarily at our office at the Royal Shrewsbury Hospital but will need to work at our other sites within Shropshire, Telford and Mid Wales on occasion.

St Peter’s Hospice is seeking a passionate and dynamic Hospice Neighbour Engagement Manager to lead a community-based project that brings vital social and practical support to patients in their own homes.

This is a unique opportunity to make a real difference by building and nurturing a network of volunteers who provide companionship, reduce isolation, and help patients maintain independence and dignity.

You’ll be at the heart of developing and growing the Hospice Neighbours project, ensuring it meets the needs of patients, carers, and volunteers while championing our values of Excellence, Compassion, Respect, Passion, and Collaboration.

What You’ll Do

• Lead & Develop: Shape and deliver a safe, effective, and sustainable service aligned with hospice values.
• Volunteer Engagement: Recruit, train, and support volunteers, fostering a strong and motivated community.
• Patient & Carer Support: Assess needs, match patients with volunteers, and ensure sensitive communication.
• Partnership Building: Collaborate with healthcare professionals, referral partners, and community stakeholders.
• Safeguarding & Compliance: Ensure best practice in risk management, safeguarding, and data protection.
• Champion the Project: Act as an ambassador for St Peter’s Hospice, raising the profile of Hospice Neighbours.
   

About You

We’re looking for someone who is:

• Experienced in overseeing project results, tracking progress, and driving improvement to agreed KPIs
• Experienced in project management, volunteer coordination, and community engagement
• A strong communicator with excellent relationship-building skills.
• Compassionate, organised, and motivated to make a positive impact.
• Confident in leading, coaching, and inspiring others.
• Knowledge of safeguarding practices

What we can offer you:

• Full time, 37.5 hours, Monday - Friday
• Permanent position
• Salary of £35,000 per annum

Interview Date: 16th January 2026

We know sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't tick every box. If you're excited about working for us, and have most of the skills or experience we're looking for, please go ahead and apply. You could just be what we're looking for!

We will review applications as they come in and therefore, we may close the vacancy before the closing date, so candidates are advised to apply early.

All applicants must be eligible to work in the UK before they apply for a vacancy and be able to provide evidence of this. 

Permanent,| Full Time | Circa £35,000 + Excellent Benefits

Location: London

Make a Difference Every Day

For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.

As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset. 

About the Role
We’re looking for a proactive, highly organised Executive Assistant to support to the Director of Fundraising and Director of Strategy & Impact. You’ll manage complex schedules, coordinate meetings and committees, prepare key documents, and support strategic projects.

This is a role for someone who thrives on responsibility and variety. You’ll:

· Act as secretary for key committees, preparing agendas and taking minutes.

· Liaise with senior stakeholders internally and externally.

· Ensure smooth communication across the organisation.

· Have the opportunity to volunteer for events, meet with beneficiaries and visit RAF Stations.

What We’re Looking For

· Exceptional organisational and communication skills.

· Ability to take initiative whilst providing timely and consistent support to Directors.

· Ability to manage multiple priorities with discretion and professionalism.

· Confidence engaging with senior internal and external stakeholders.

Additional Information

· Standard DBS check required.

· Must have the right to work in the UK.

How to Apply
Click [here] to submit your CV and a cover letter explaining why you’re the perfect fit, including examples of how you meet the job profile.

Closing Date: Monday 12 January 2026, 5:00pm

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website.

The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Standard DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Role Description

The purpose of the Executive Assistant role is to provide administrative, organisational and coordination support to the Executive Team, ensuring their time and attention are aligned with organisational priorities, goals, and objectives. The role covers executive coordination, governance administration and project support.  The Executive Assistant enables effective decision making across the Leadership Team, supports the smooth delivery of priorities, and contributes to the execution of long-term strategic goals.

The Executive Team comprises the Chief Executive, Operations Director and Business Development Director.  They work together as part of the Leadership Team, comprising key leaders from across the charity.

Excellent attention to detail is crucial, as is the ability to operate with discretion and flexibility. A high standard of written and verbal communication is essential. The role requires collaboration across Finance, HR, Trustees, and external stakeholders, and an understanding of effective charity governance would be desirable.

This role requires a high level of emotional intelligence, sound judgement, and the ability to build trusted relationships across all levels of the organisation. Success in this role depends on a proactive mindset, strong interpersonal skills, and the ability to remain calm and resourceful under pressure. The Executive Assistant must be highly dependable, detail-oriented, and capable of managing sensitive information with discretion and professionalism.

Responsibilities

Executive Coordination

• Manage calendars, inboxes, travel and meeting preparation for Executive Team
• Coordinate agendas and logistics for internal and external meetings
• Liaise with stakeholders, clients and partners to ensure smooth engagement

Governance Support

• Own the established governance timetable, board meeting scheduling, and trustee communications
• Draft and distribute board packs, take minutes, and track actions
• Support governance processes in collaboration with the Operations Director
• Support trustee onboarding, training, and engagement
• Ensure timely completion of Charity Commission and Companies House submissions
• Leverage AI tools and platforms to enhance business processes

Strategic communications

• Communicate with external stakeholders on behalf of the Executive Team
• Coordinate staff events and meetings
• Work with marketing and communities & projects teams for conferences and external events

Project support

• Support ongoing transformation projects in collaboration with Head of Business Functions
• Support recruitment and onboarding for senior roles led by the Head of Business Operations
• Support strategic planning and performance tracking led by the Operations Director and Business Development Director
• Support handover and re-onboarding of Executive Assistant on her return April 2027

Role Requirements

Required:

• Minimum of four years’ experience in a similar role.
• Experience supporting senior leaders in a fast paced and changing environment, taking initiative and managing competing deadlines calmly and flexibly.
• Confident communicating with the executive and leadership team, trustees and external partners in a professional and timely way.
• Able to handle sensitive and confidential information with discretion and good judgment.
• Confident coordinating meetings, preparing papers and taking accurate minutes.
• Ability to research, digest, analyse and present material clearly and concisely.
• Ability to identify and apply AI-driven tools to enhance business activities and using AI to streamline workflows and personalise business engagement.
• Comfortable stepping into an established role quickly and maintaining continuity during the maternity leave period.

Desirable:

• Experience in charity governance
• Experience in project support/management

Employees are also expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties that are consistent with the grade, responsibilities, and typical scope of the role. Any additional tasks should remain appropriate to the nature of the post and not extend into unrelated functions or specialisms.

All employees are expected to work in accordance with the organisation’s values and behavioural standards, which include being supportive, transparent, respectful, kind, honest, and collaborative. This means fostering a culture of empathy, openness, integrity, and teamwork in all interactions, and contributing positively to the organisation’s mission and strategic objectives.

We are committed to flexible working and are open to requests for different working patterns. This includes part time arrangements and four day working week requests, which we will always consider as part of the recruitment process.

To apply for this role, please share your CV with a one-page cover letter setting out why this role appeals to you and how your skills and experiences meet the key skills points in the job description.

Interviews expected to take place on week commencing the 2nd of February 2026.

Whitley Fund for Nature

The Whitley Fund for Nature (WFN) is a UK charity supporting outstanding grassroots conservation leaders across the Global South. Through project funding (Awards), training, and media profile, we support local solutions to the planet’s most pressing conservation challenges. Our winners are courageous changemakers, working alongside communities to save species and protect ecosystems. Established in 1993, we have channeled £24 million to +220 conservation leaders in 80 countries, benefitting wildlife, landscapes, and people. WFN is governed by a committed trustee board. Our team is dynamic, passionate about our mission, and ambitious. The charity benefits from high profile support from Patron, HRH The Princess Royal, and Ambassadors including Sir David Attenborough.

The Opportunity

This role offers an exciting opportunity for an organised and proactive individual to contribute to high-profile events such as the prestigious Whitley Awards Ceremony, conservation summits and fundraising receptions, while also supporting office management, operational and administrative functions at the charity’s London office.

The ideal candidate will be keen to contribute, have excellent attention to detail, and a passion for environmental and/or charitable work. This is a varied and hands-on administrative role crucial in underpinning the efforts of our small, dynamic team.

EVENTS ASSISTANT - PERSONAL SPECIFICATION

Essential:

• Proven ability to manage administrative systems
• Experience coordinating suppliers and event logistics
• Experience of using a database to maintain accurate records and reporting on results
• IT literate (Microsoft Office Suite, Google Workspace)
• Excellent organisational and multitasking skills
• Strong attention to detail
• Confident communicator with a friendly, professional manner
• Ability to work calmly under pressure and to deadlines
• Reliable, proactive and willing to take initiative
• Comfortable working as part of a small, busy team.

Desirable

• Previous involvement in the charity or environmental secto
• Experience supporting office logistics
• Experience supporting high-profile or donor events
• Familiarity with Salesforce or other CRM systems
• Interest in conservation, sustainability, or the natural world
• Knowledge of simple budget management or finance procedures.

Additional details and benefits:

• Attractive holiday package totaling 30 days p.a. plus bank holidays (prorated)
• Training and professional development opportunities provided
• The charity operates a Pension Scheme and a Life Assurance Scheme
• Access to 24hr Employee Assistance Programme.

This role is not eligible for UK Visa Sponsorship. Only applicants who have the right to work in the UK at the time of application will be considered for this role.

Regrettably, due to limited resources and the high number of applications we receive, we are only able to contact short-listed candidates. If you do not hear from us within four weeks of the closing date, please assume that you have not been successful on this occasion.

Diversity and Inclusion

At WFN we are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. We celebrate and respect diversity in nature and among the people and partners with whom we work. We need more people and diversity across the environment sector, and to achieve our vision. We therefore encourage applications from Black, Asian or minority ethnic; disabled; LGBTQ+; or from lower socio-economic backgrounds. As a small organisation we are committed to progressing and continuing development across DE&I. Please contact us to discuss any additional support you may need to complete your application. Applications are considered solely on your demonstrated suitability for the role.

EVENTS AND OFFICE ASSISTANT - JOB DESCRIPTION

REPORTING TO HEAD OF OPERATIONS

EVENT SUPPORT

Whitley Awards Ceremony

The Whitley Awards are the result of an international search to find, fund, train and put a spotlight on outstanding grassroots leaders and their conservation projects. Finalists are invited to London for a week of training and events, culminating with the Whitley Awards Ceremony, where winners receive their Awards from WFN Patron, HRH The Princess Royal in front of 400 guests and many more tuning in via our livestream.

The Events and Office Assistant (EOA) will assist in the planning and delivery of the annual Whitley Awards Week, including the Ceremony, Friends Reception, NGO Reception, and related activities, particularly in the following areas:

• Arrange team and visitor travel, accommodation, and hospitality logistics
• Manage event guest lists and RSVPs using Salesforce and other platforms; help coordinate mail-outs and e-invitations
• Provide on-the-day event support including set-up, guest registration, and general assistance
• Support event logistics such as venue liaison, catering, AV, décor, merchandise, and materials, assisting with supplier coordination
• Champion WFN’s Event Code of Conduct.

Other WFN Events

Throughout the year WFN holds other fundraising and engagement events ranging from intimate dinners with supporters, winner talks, events as part of our Next Gen programme, and major initiatives such as Royal dinners, Galas and Biodiversity Summits which will require the EOA’s assistance.

• Manage ticketing and Q&A platforms and associated activities
• Coordinate volunteer involvement where required
• Support the organisation and logistics of fundraising and engagement events, including acting as venue liaison, arranging catering, managing guest lists, etc
• Assist with production of event materials as needed (signage, name badges, merchandise).

 OFFICE ADMINISTRATION AND OPERATIONS

Smooth running of the WFN office and systems is vital for the charity to work effectively, with this role helping to support the team. The WFN office is a busy and welcoming environment, with regular visits by winners and supporters.

Office Management

• Ensure the office is a welcoming, tidy, and well-functioning space
• Greet visitors and manage incoming calls, emails, and enquiries
• Liaise with team and suppliers to order office materials and manage contracts (utilities, cleaning, stationery, refreshments, merchandise etc.)
• Manage post, deliveries, and waste removal procedures
• Oversee and liaise with the office cleaners to ensure they have the products they need and are paid in a timely manner.

Administrative Support

• Assist with diary management and scheduling meetings (in person and online)
• Arrange team and visitor travel, accommodation, and hospitality logistics
• Draft routine correspondence, thank-you letters, and other administrative communications
• Review and respond to general email enquiries (info inbox)
• Support the Head of Finance with basic administrative and data entry tasks
• Help maintain and update WFN’s CRM database (currently Salesforce) with contacts, donors, suppliers, event attendees
• Support the team with data entry, filing, record keeping, and maintaining digital and physical systems.

GENERAL DUTIES

• Represent WFN professionally at all times
• Adhere to WFN’s financial and operational procedures
• Undertake any other duties as reasonably requested from time to time. This job description is not exhaustive and may evolve.