Benefits officer jobs
Situated within beautiful gardens and grounds, the Royal Hospital for Neuro-disability (RHN) is a leading national centre of excellence and one of the longest-running charities and independent hospitals in the UK.
Set in a stunning Grade II listed Victorian building, the RHN provides adult person-centred services across the entire care pathway—from post-acute rehabilitation to end-of-life care—for people with complex neuro-disabilities and their families. Underpinned by a strong research and education framework, the RHN is more than a hospital; it is a vibrant community where residents engage in music, art, and holistic support to achieve the best possible quality of life.
The role:
A fantastic new opportunity has arisen at the Royal Hospital for Neuro-disability for an ambitious and strategic Head of Fundraising to lead and expand the RHN’s income generation and manage and drive a high performing team.
The Head of Fundraising will be responsible for generating income from all fundraising income streams: Community, Events, Corporate, Trusts and Foundations, Legacy and Direct Mail (Donor Development). They will oversee all aspects of fundraising, including developing and implementing the Fundraising Strategy, managing key donor relationships, driving forward any capital appeals and leading a team of fundraising professionals.
Who we are looking for:
We are looking for a passionate, positive and highly experienced individual with a proven track record in senior fundraising roles within the charity sector and experience of successful income generation. Candidates must be skilled on donor stewardship and stakeholder engagement, as well as being a confident and engaging public speaker. Knowledge of fundraising standards and best practice are essential.
Main objectives of the role:
- Establish fundraising priorities and set fundraising goals in line with the wider organisational strategy
- Achieve the fundraising target and KPIs
- Lead on the organisation of a full calendar of fundraising events and activity and ensure applications are made in a timely manner
- Engage with Fellows, Trustees and volunteers to ensure wider RHN engagement
- Engage with internal teams to ensure the timely promotion of events, activities and to ensure engagement
- Work with clinical service teams particularly those areas fully funded by fundraising, to provide case studies and outcome reports
- To work closely with the Communications team to fully utilise social media and the RHN website for all fundraising events and activities.
- Act as the primary contact for volunteer committees and external partners as necessary
We are happy to consider applicants who are looking to work part-time for a minimum of 3 days a week.
Candidates must be willing to work occasional evenings and weekends for events.
What we can offer you:
- Generous annual leave entitlement
- Hybrid working – a strong on-site presence is required for this role with a minimum of 3 days working on-site per week expected (pro rata for part-time)
- Free counselling and therapy sessions and other mental wellbeing support through our partner CIC Wellbeing
- Get involved in our free on-site wellbeing programs, including weekly yoga, and monthly pottery club (we are the UK’s only hospital with its own kiln)
- Financial support services such as low-interest loans and help with savings accounts through our partnership with London Capital Credit Union
- Join our wellbeing networks to connect with people in our hospital; we have a Pride network, Women’s network, and our Race Equality network. We also have heritage events to celebrate the diversity of our workforce – most recently we had a South East Asian celebration.
- Free on-site parking (rare in London)
- More benefits: Cycle2Work scheme, tech purchase support scheme, Blue Light Card discounts, and more.
Want to find out more?
We would be delighted to have an informal conversation with interested applicants and provide more details on the role, team and the RHN! Please vist our website to view our full Job Description and learn more about us.
The RHN is a charity, independent from the NHS but working closely with it, to provide the best possible care for people living with neuro-disability.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Community Fundraising Manager who will focus on leadership and net income growth of the Community Fundraising (CFR) team, who are based across the UK. The post holder will lead and manage the three regional engagement Officers, taking responsibility in actively supporting them to achieve in their posts.
To succeed in the role, you will need entrepreneurial thinking as well as being able to collaborate with colleagues across the UK to ensure consistent support for staff and volunteers, ensuring our community fundraising activities are delivered well, in a timely manner whilst always being mindful of the return on investment. The Community Fundraising Manager will be responsible for the delivery and growth of this area of fundraising and will be expected to meeting annual income targets and ensuring effective budget management.
About the RNRMC
RNRMC is the Navy’s principal charity which exists to support every sailor, marine and their families, for life. We do this by offering grants to and working with, other organisations to deliver programmes that meet the needs of our beneficiaries. We work hard, engaging with supporters to help raise awareness and funds to deliver the outcomes required for today and tomorrow.
Experience and Background
You will have a minimum of three years’ experience in Community Fundraising or a similar fundraising role, with experience in leading geographically dispersed teams and driving sustainable income growth within a charity or nonprofit setting. You should have a strong track record in managing and developing staff, ideally having overseen regional or community-based officers, with the ability to motivate, coach, and support individuals to achieve fundraising goals. Experience in community fundraising is essential, including planning and delivering a portfolio of activities, nurturing supporter relationships, and ensuring volunteers receive consistent, high-quality support. The role also requires proven ability in budget management, forecasting, and meeting annual income targets.
Success in this role calls for an entrepreneurial and strategic mindset, capable of identifying new opportunities for income generation while ensuring strong return on investment. The post holder must be highly collaborative, able to work effectively with colleagues across regions to drive alignment and deliver well-coordinated campaigns. Strong organisational and project-management skills are key, enabling the manager to oversee multiple initiatives delivered on time and to a high standard. Ultimately, the role requires a confident leader who can balance creativity with operational excellence, ensuring the community fundraising programme continues to grow and deliver meaningful impact.
Please see the job description for full details on the duties and responsibilities.
Hours of Work
Hours of work are 35 hours per week, 09:00 – 17:00 Monday to Friday.
We have a friendly, supportive, and inclusive environment with a hybrid working approach of 60% in office and 40% home-working.
Salary
The annual salary range for the post is between £35,000 up to £42,000 per annum, depending upon experience.
Benefits
6 weeks holiday, plus bank holidays
Free on-site parking
Cycle to Work Scheme
Free Access to HMS Excellent Fitness Centre
Employee Assistance Programme to give you confidential support 24 hours a day
Life Assurance (after one year’s qualifying service)
Private Healthcare Scheme (after one year’s qualifying period)
A generous non-contributory Pension Scheme (7% contribution after 3 months qualifying period)
Enhanced Maternity Leave Package (after 2 year’s qualifying period)
- Provide inspirational leadership and clear strategic direction for the Freshly Greated CPP programme.
- Lead the implementation of the programme with creativity and a strong commitment to its aims and objectives.
- Develop and nurture the key partnerships in Great Yarmouth and beyond that support the programme’s sustainability and growth.
The Executive Director leads the Freshly Greated programme, working closely with the Freshly Greated Consortium, Arts Council England (ACE), freelancers, volunteer Community Producers and the wider local community. The Director manages a small, multi-disciplinary team and is responsible for the programme’s creative direction, partnership development, financial sustainability, evaluation, compliance and will also develop and lead an ambitious, co-created community-led arts and culture programme that has action research and evaluation at its core.
Freshly Greated is a year round programme which includes award winning youth participation and intergenerational projects across three neighbourhoods. In partnership with Out There Arts, Freshly Greated create vibrant public celebrations across parks, beaches, and town spaces, inspired by local stories. Last year, 61,942 residents took part in workshops, events, and festivals that are free, inclusive, and locally led. All Community Producers agree Freshly Greated proves everyone is creative, builds skills, and strengthens community spirit - 94% say it increases local pride, and 91% believe it makes Great Yarmouth a better place to live.
The client requests no contact from agencies or media sales.
Are you an experienced HR professional looking for an exciting opportunity to lead and shape people strategies in a dynamic, fast-paced and values driven environment? ? We are seeking a Senior People Manager to join our People Team on a permanent basis for one of our non-profit clients based in central London.
As a Senior People Manager, you will play a pivotal role in delivering high-quality people solutions, operational excellence, and exceptional client service across the organisation. ? Reporting to the Head of Talent & People Operations, you will work closely with senior stakeholders to implement the People Strategy, drive employee engagement, and foster a culture of diversity, inclusion, and wellbeing. ?
This role offers autonomy, creativity, and the opportunity to lead HR projects, manage employee relations, oversee recruitment and onboarding, and shape learning and development initiatives. You will also take ownership of payroll administration, employee benefits, and reward and recognition programs, ensuring compliance with employment legislation and best practices.
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Key Responsibilities:
- Collaborate with the Head and Director of People to implement the People Strategy and lead HR projects. ?
- Provide expert advice and support to leaders and employees on HR policies, employee relations, and performance management. ?
- Manage recruitment, onboarding, and induction processes to ensure a seamless employee experience. ?
- Oversee learning and development activities, including training programs and leadership development. ?
- Administer payroll and employee benefits, ensuring accuracy and compliance. ?
- Lead policy development and review to ensure progressive and inclusive practices. ?
- Manage employee relations issues, including discipline, grievances, and performance, with confidentiality and professionalism. ?
- Supervise and coach team members, including a People Advisor and People Officers. ?
You will bring:
- CIPD qualification ideally at Level 7 and extensive generalist HR experience. ?
- Strong knowledge of employment law, GDPR, and HR systems. ?
- Proven track record in policy development, employee relations, and people management. ?
- Excellent communication, problem-solving, and organisational skills. ?
- A positive attitude, commitment to quality, and a passion for delivering exceptional customer service. ?
This role offers a central London office location and hybrid working arrangements.
The Director of Communications is an exciting new leadership role with ambitious charity that is working to tackle the challenge of physical inactivity and inequalities in access to options to be active. You will be contributing to improving the health outcomes and lives of the people of Lincolnshire.
Working closely with the CEO and senior leadership team, this role will lead our strategic communications approach - shaping powerful narratives that articulate impact, influence system-level change and champion the role of physical activity in tackling inequalities across Lincolnshire.
The role has the following core purpose:
- Set and lead the organisation’s strategic communications approach, ensuring audiences are clearly defined, understood, and engaged.
- Shape and govern the organisation and sector narrative, using communications to articulate impact and create advocacy for inclusive systemic change around physical activity.
- Develop and oversee system-wide communications strategies, fostering collaboration and change at scale through cross-sector partnerships.
- Lead strategic stakeholder stewardship, building and maintaining long-term relationships that influence system-level change and galvanise system partners around a shared narrative.
- Drive monitoring, evaluation, and learning (MEL) for communications, using data and insights to demonstrate impact and inform future direction.
- Provide inclusive leadership, inspiring and developing the communications team, being a senior leader in the organisation, embedding a values-driven, learning culture.
The role will enhance the positioning of the organisation and the wider impact of physical activity, through clear and compelling messages and storytelling.
You will need an exceptional ability to translate complex insight into clear strategic messaging, identify opportunities for influence, and create system-wide approaches to communications that drive meaningful change. You will be proactive, innovative and able to respond quickly and appropriately in a shifting environment.
You will bring extensive experience in senior level stakeholder engagement and stewardship, nurturing and developing relationships that enable Active Lincolnshire to further influence opportunities to shift the system and make a difference in tackling the inequalities that exist.
You will have the ability to influence and advocate. Using your excellent communication skills, combined with insight you will create deep and meaningful narratives championing the physical activity sector, the benefits of being active and the contribution it makes to wider community and economic opportunities and to promote the options to be active in the county.
An outcome focused approach is key, ensuring there are robust measures in place to understand and evaluate the impact of our work.
Reward Package:
- Circa. £50,000 per annum depending on experience
- 25 days annual leave, plus all bank holidays and 3 days during the Christmas week (Total c.36 days per annum).
- ‘Celebration day’; additional day for an occasion / birthday / event (subject to annual review)
- Westfield Health private healthcare
- Cycle to work scheme
- Flexible working approach
- Time to be active in the working week
- Team away days
- Personal development and training opportunities
- Time in the working week to volunteer
- Employer contribution pension scheme
- Employee wellbeing policy
- Contribution to making a difference to the lives of people in Lincolnshire
Deadline for applications is Sunday 18 January 2026
Interviews will be held at the Active Lincolnshire office in Lincoln the week commencing Monday 26 January.
More people, more active, more often
The client requests no contact from agencies or media sales.
Position: Payroll Manager
Type: Part-time (28 hours a week), permanent
Location: Office-based in in London with flexibility to work remotely
Salary: £35,417* (FTE £44,339*) per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession/ Technical
* You will start at our entry point salary of £35,417 (FTE £44,339) per annum, increasing to £37,688 (FTE £47,110) after 6 months service and satisfactory performance and to £39,904 (FTE £49,881) after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Please note we will also consider alternative part time arrangements such as three days a week (21 hours per week).
We’re looking for a knowledgeable and people-focused Payroll Manager to lead our payroll service and help make sure every colleague is paid accurately, on time, and with confidence.
Based in our London office (with flexible remote working), you’ll take the lead on all aspects of payroll delivery, overseeing the i-Trent system you will work closely with colleagues across HR, Finance and the wider organisation. You’ll oversee the monthly payroll process end-to-end, making sure everything runs smoothly.
In this role, you’ll play a key part in creating a supportive and inclusive experience for our colleagues, offering clear, friendly payroll advice and helping colleagues understand their pay, benefits and pensions. You’ll also mentor and support a Payroll Advisor, helping them grow and succeed in their role.
You’ll have:
- Strong experience managing payroll in a complex organisation, with in-depth knowledge of payroll, pensions, tax and statutory requirements
- A proven track record of delivering accurate monthly payrolls, reconciliations, deductions and year-end processes with very low error rates
- Confidence managing HMRC requirements including RTI submissions, auto-enrolment, P11Ds, P45s and P60s
- Experience turning payroll data into clear, meaningful reports and insights for managers and senior stakeholders
- Excellent analytical skills, with the ability to spot issues early and find practical, people-centred solutions
- The ability to provide clear, approachable payroll advice to colleagues at all levels, including senior leaders
- Experience working with HR and payroll systems (ideally iTrent), including supporting system improvements and reporting
- A collaborative mindset and the ability to build positive relationships across teams
- Experience mentoring or supporting others, with a genuine interest in helping people develop and do their best work
- A full membership (or equivalent) of the Chartered Institute of Payroll Professionals and a commitment to continuous learning
- Strong communication skills, attention to detail, and a high level of integrity and confidentiality
This is a great opportunity to use your payroll expertise in a role where your work directly supports colleagues and contributes to a charity making a real difference.
More information about our job opportunities and how to apply can be found on our MS Society website.
Closing date for applications: 9:00 on Monday 26 January 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Can you help us keep changing lives and breaking the cycle of reoffending for good? With demand for our work continuing to grow, we are excited to be welcoming a Fundraising Manager to join our team.
In this role you’ll work closely with our CEO and operations team to deliver our annual fundraising targets, focusing on trusts and foundations, major donor and corporate giving and the occasional fundraising event/external opportunity.
We are a small staff team with a large cohort of volunteers and we are all passionate and committed to our mission to stop reoffending and ensuring the best outcomes for the men we support. We don’t have an office and staff are either home based or work in one of the prisons, depending on their role. We stay connected through regular team meetings (online and in person), 1-1 line management support and ongoing training. This post would be home based but you will need to be able to travel to attend occasional meetings in London, West Midlands and Oxfordshire.
This is new role for Trailblazers, and we are looking for someone whose values align with the charities and believes in the impact of our work. You will be proactive, a good communicator, with a talent for building relationships and full of ideas. You will be experienced in all aspects of trusts and foundations fundraising which is the main source of income for the charity. Experience of diversifying income streams, major donor/corporate giving and creative ways of engaging new and existing donors would also be required. You’ll have the freedom to shape and implement your own systems and processes and lead on developing a fundraising strategy, with full support from the CEO and wider team.
Trailblazers’ mission is to reduce re-offending and inspire new futures for young men (18-35) leaving prison.
The client requests no contact from agencies or media sales.
Salary
£15,069 - £17,400 (22.5 hours per week) per annum (£25,115 – £29,000 per annum full time equivalent (FTE) for 37.5 hours per week) – pending salary review in April 2026.
Contract
Fixed term, funded by the National Lottery, until 31st March 2030.
Location
Devon – travelling widely in and around the county, with some home working.
About Resource Futures
We want to create a future where organisations, people and communities can thrive and rebalance their relationship with material resources.
Resource Futures is an organisation accelerating the shift towards a circular world: putting restorative practices of reuse, repair, recycling at the heart of the fight to address the climate crisis. We help governments, businesses, NGOs and non-profits embrace regenerative change.
We are non-profit-distributing and have a close-knit team of 50+ trusted employees who collaborate across various areas of the business. Our multi-disciplined and connected approach sets us apart from the competition and enables us to build robust solutions that have a meaningful impact in the world.
We are passionate not only about what we do but how we do it, and we’re proud to be a part of the global B Corp movement to use business as a force for good. Employee-owned and independent, we’re all about helping each team member grow, and together striving towards our goal of creating a sustainable world.
The opportunity
We are recruiting two part-time Project Officers to support the Together for Tomorrow Project, a five-year National Lottery-funded programme supporting grassroots climate action across Devon. Working in close partnership with Libraries Unlimited, you will support delivery to new and established grassroots groups who are working, or seek to work, with libraries, helping communities to develop practical climate initiatives and inspiring libraries to become active sustainability hubs.
You will support the creation of toolkits, training and new activities, while also supporting monitoring and reporting. The role blends hands-on delivery and behind the scenes support to groups.
This role sits within the CAG (Community Action Groups) Devon team, a network that supports community groups to take action on reuse, repair, food waste, composting, biodiversity and wider sustainability issues. CAG provides the tools and support that groups need to thrive, including training, resources, and opportunities to connect with others. Your role will contribute to the consolidation of the network and its membership across Devon.
The role can be worked flexibly across 3 days a week. This will include some work during evenings and weekends.
You will be expected to travel widely across Devon, and this will be reimbursed. Whilst we promote public transport where possible, due to the rural nature of the county a current full driving licence with own transport, and necessary business use insurance, or ability to travel easily around Devon County is required.
What you will be doing
Day to day project support
· Helping groups run initiatives and activities at libraries, and at other community spaces, supporting with event planning and engaging diverse audiences.
· Supporting groups to set up and get started, or to develop new activities.
· Responding to enquiries from CAG groups and other organisations.
· Co-ordinating training and events.
· Attending CAG events and planning meetings.
· Building and maintaining partnerships with grassroots groups, libraries and underrepresented communities.
· Assisting with group and event risk assessments, insurance documents, safeguarding policies and other related administration.
· Creation and dissemination of guides and resources to support the projects.
Publicity and communications
· Generating content and building online audiences for social media and CAG Devon’s regular newsletter.
· Assisting groups with effective publicity for their events, including 1-2-1 social media clinics.
· Producing publicity material, news releases, stories/case studies and articles relating to the Together for Tomorrow Project.
· Speaking in public about the Together for Tomorrow Project, CAG Devon and the work of its members.
· Working with the CAG team to promote and deliver events.
· Liaising with the wider CAG team to ensure a coherent CAG support offer to grassroots community groups across Devon.
· Working with the Library Unlimited Outreach Officers to promote events.
Administration
· Liaising with and supporting groups, and gathering documentation, as part of the membership joining process.
· Logging communications with groups and partners in the CAG database.
· Keeping mailing lists and database up to date.
· Monitoring projects, utilising tools such as Excel, SurveyMonkey and the CAG data collection tool.
· Supporting with quarterly and annual reporting.
· Assisting the project team with any other administrative tasks that they require.
· Supporting groups to use the CAG data collection tool, to help them demonstrate their impact.
· Collecting data and testimonials/stories from CAG groups and the general public.
The essentials
· Passion for the community/voluntary sector.
· Experience of setting up and delivering new initiatives and activities with community groups and volunteers.
· Experience of social media.
· Competent IT user, particularly Microsoft packages and web.
· Previous experience in a role in communications and/or public engagement.
· Excellent organisational and time management skills to meet deadlines.
· Good communication skills (e.g. written, verbal, presentation).
· Ability to take and edit photos/videos.
· Confidence to engage with the public and present to groups.
· Experience of organising and leading events.
· Great people skills.
· Ability to work on own initiative and as part of a team.
· Willingness to work evenings and weekends to support community engagement (approximately one to two times a month).
· Current full driving licence with own transport, and necessary business use insurance, or ability to travel easily around Devon County.
· Proactive and problem-solving attitude.
Great to haves
· Knowledge of sustainability issues such as resource use, waste and recycling, biodiversity/wildlife, energy and active travel.
· Knowledge of Devon and Devon communities.
· Experience of running or being actively involved with a community group.
· Experience of working with schools and/or businesses.
· Knowledge/experience of Social Enterprise Development.
· Experience of engaging with difficult to reach audiences.
· Understanding of the barriers to volunteering and steps that can be taken to address these.
Benefits
· Embedded flexi working culture.
· 25 days annual leave, plus bank holidays, each year (pro rata for part-time hours) – flexibility to work or use some bank holidays for annual leave.
· Buying and selling annual leave policy to add further flexibility around how you manage your work/non-work time and give you better control over how much and when you take leave from work.
· Paid volunteer time each year (a full day for those working 19 hours or more per week, and a half day for those working up to 18.75 hours per week).
· Enhanced maternity and paternity pay.
· Enhanced sick pay.
· Scottish Widows pension plan – the company will match up to 7% of your contribution.
· Group life assurance cover.
· Healthcare portal offering 24/7 GP access and prescription service, mental health support, wellbeing advice, financial and legal guidance.
· Mental health and wellbeing group with trained mental health first aiders and responders, maintaining a focus on support for our team.
· A cycle to work scheme for all and on-site showers at the Bristol office.
· Home and tech scheme - costs at Currys and Ikea spread across 12 months, and up to 10% savings.
· Paid professional membership such as CIWM or ISEP.
· An opportunity to become a company member, contributing to decision making and the future direction and success of our business.
· Consultative Group – a group of employees providing an anonymous vehicle for employee voice, raising issues, proposing changes and engaging senior management.
· Regular line manager 1:1s and performance reviews, with opportunities to discuss and build targets that inspire and push you professionally.
· Annual training budget to ensure continued progression and development, as well as regular internal ‘Lunchtime Briefs’ and other sessions to share skills and knowledge across all roles.
· Two annual team away days, each followed by evening socials.
· Green and accessible Bristol office, surrounded by nature, and close to the harbourside.
· Accessible central Glasgow office close to local public transport links as well as cafés and shops, with various complementary facilities, events and networking opportunities.
· An opportunity to join a friendly, fun, professional, challenging, and supportive place to work, and a team that is collectively focused on making a positive impact.
Resource Futures is an equal opportunities employer. We strive to create a working environment where everyone can make best use of their skills, free from discrimination or harassment.
We celebrate difference and encourage everyone to join us in being themselves at work. We pride ourselves on working flexibly to enable our people to take care of their mental health and maintain a good life-work balance.
We are Disability Confident and a Living Wage employer, and our hiring decisions are based on merit, qualifications, and business needs.
We recruit and treat everyone with equality and respect regardless of age, disability, gender, gender reassignment, marital or partnership status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. In line with the expectations set out in our Equality, Diversity and Inclusion policy, we place an obligation upon all of our people to respect and act in accordance with this statement.
Resource Futures operate a blind recruitment process which reduces bias and promotes diverse hiring. The hiring team do not have access to the application forms that include any personal details and select candidates for interview based only on information provided on Application Form – Part 2.
Please let us know if you would like to submit your application in a different format.
Closing date for applications is 9am on Monday 12th January 2026.
We aim to hold interviews for this role on 4th and 5th February 2026.
Our vision is to create a sustainable world. We support organisations, people and communities to thrive using material resources sustainably.
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.
We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time
About the role
We’re looking for a Individual Giving Officer with Individual Giving or project management experience to join our Individual Giving, Legacies and E-commerce Team.
Working within the Individual Giving, Legacies and E-commerce Team, you’ll have a varied role managing and supporting the delivery of fundraising appeals which will recruit, retain and develop supporters across our acquisition and retention programmes. These appeals will include utilising online and offline channels such as direct mail, organic and paid social advertising, email, face-to-face fundraising, Payroll Giving and telemarketing.
This role would suit someone with some experience of marketing or fundraising or who would like to expand their experience of Individual Giving.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
As part of the ambitious Individual Giving, Legacies and E-Commerce Team you will:
- Work with the Individual Giving Manager (Loyalty) to develop and implement Individual Giving campaigns
- Support development within the team by researching and implementing innovative campaigns, testing and rolling out successful areas
- Work with suppliers to ensure the smooth running of campaigns and maximum impact from the relationship with them.
What do I need?
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
- Proven experience of managing successful Individual Giving or similar campaigns across all channels, including print and digital
- Experience of project management and reporting
- Experience of managing external agencies and suppliers
- Experience of implementing marketing plans
- Experience of budgeting and forecasting
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
Job title: Head of Fundraising and Communications
Salary: £45,000
Location: Hybrid between home and our exhibition locations in London (Your attendance in the office will vary flexibly between 1-5 days per week, depending on business need. We cannot offer fixed days at home).
Contract: Permanent
Hours: 35 hours per week
Reporting to: CEO
Direct Reports: Fundraising Manager, Senior Campaigns Manager
Indirect Reports: Communications Officer
Job Description
About the role
The Head of Fundraising and Communications will lead the development and delivery of a systematic, data-driven, and project-managed approach to fundraising and communications — driving sustainable income growth and raising the charity’s profile and influence.
This role is first and foremost a fundraising leadership role. As the charity’s strategic lead for fundraising, they will shape and expand our income streams, strengthen systems and processes, and build a high-performing team to help us reach more young people with our vital work. They will also lead on external communications and storytelling, ensuring our narrative is compelling, consistent, and rooted in the powerful impact of our programmes.
While this role will oversee a team of three, the postholder will be hands-on and deeply involved in the systems and practices they implement, ensuring excellence in both strategy and delivery.
This newly created role is a key position on the Senior Leadership Team, working closely with the CEO, Deputy CEO, and Head of Programmes to deliver The Ben Kinsella Trust’s vision and strategy.
As part of a small charity making a big impact, you will play a central role in ensuring Ben’s legacy continues to educate, empower, and inspire thousands more young people across London and beyond.
Key Responsibilities
Fundraising
- Provide strategic leadership and direction for all fundraising activity, ensuring a systematic and dependable approach to income generation.
- Develop and deliver a long-term fundraising strategy that supports sustainable growth and diversification across grants & trusts, corporate donors, major donors, individual giving and community fundraising.
- Build and manage relationships with key funders and donors, working with the CEO and Fundraising Manager to cultivate and steward major partnerships.
- Maintain oversight and final sign-off of major and high-value funding applications to grants & trusts, corporate donors and major donors, ensuring they are well-structured, hold a compelling narrative, and are of the highest quality.
- Implement systems, processes, and KPIs to monitor performance, track pipelines, and drive continuous improvement.
- Provide strategic fundraising insight and reporting to the Senior Leadership Team and Board.
Senior Leadership Team
- Play a full and active role as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making, and culture.
- Introduce and refine systems, processes, and workflows to improve efficiency and collaboration across departments.
- Support strategic planning and financial forecasting, particularly in relation to income generation and communications activity.
Communications and Marketing
- Develop and implement a comprehensive external communications strategy, providing strategic leadership communications and campaigns and ensuring alignment with the charity’s mission and priorities.
- Shape and oversee the charity’s external narrative, ensuring our storytelling is compelling, consistent, and rooted in impact.
- Oversee the charity’s external communications and brand, ensuring all public-facing content is high quality, consistent and strengthens the charity’s reputation.
- Lead the charity’s digital communications, including the website, social media, online campaigns and paid advertising; to grow awareness, engagement and support.
- Lead the creation of high-quality marketing materials and publications to support fundraising, advocacy, and service delivery.
- Use data and insight to evaluate effectiveness and inform future strategy.
Finance
- Responsible for the Fundraising and Communications budget and any related contracted services budgets, and any relevant restricted funds.
Person Specification
We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We recognise the value a diverse workforce brings to a small charity, and we are especially keen for people currently underrepresented in our charity and the wider sector to apply.
This role is first and foremost a fundraising leadership role, with strategic communications as a closely linked responsibility. While we’ve set out the skills and experience we’re looking for, we know that no one will bring everything. If you have significant fundraising experience and are confident leading strategy, with experience of communications or a willingness to further develop in this area, we would really encourage you to apply. Please feel free to get in touch for a friendly conversation about the role and your application.
Experience
- Significant experience in a senior fundraising role, with a demonstrable track record of developing and delivering successful multi-stream income generation strategies.
- Experience overseeing complex high-value fundraising applications and partnerships across a broad funder base, such as trusts and foundations, corporate sponsors, major donors and public-facing campaigns.
- Leadership and team management experience, with the ability to motivate and develop others.
- Experience managing budgets and working closely with finance colleagues on planning and forecasting.
- Experience in leading or contributing to strategic communications, engagement or PR activity within a charity, campaigning or mission-led organisation.
- Experience of working with a CEO, Senior Leadership Team and/or Board of Trustees to support organisational growth, strategic planning and decision-making.
- Experience of developing or contributing to monitoring, evaluation and reporting frameworks to assess fundraising and communications performance and impact
Skills and Knowledge
- Written communication and editing skills, with the ability to produce clear, accessible and persuasive content for fundraising applications, donor communications, campaigns and public-facing materials.
- A storyteller who can translate data and impact into emotionally compelling narratives that inspire support.
- Strategic thinking skills, with the ability to translate organisational priorities into clear, deliverable fundraising and communications plans.
- Organised, systematic, and process-oriented; with the ability to design, implement and manage effective systems for project management, pipeline tracking, KPIs and reporting.
- Project management skills, with the ability to manage multiple priorities and deadlines with a calm and methodical approach.
- Confident in the use of digital and cloud-based systems (such as CRMs, project management tools and analytics platforms) to inform decision making and continuous improvement.
- Interpersonal and influencing skills, with the ability to build trusted relationships with donors, partners, colleagues and senior stakeholders.
- Familiarity with issues relating to youth violence, education, or social justice.
- An understanding of knife crime, youth violence, and other key current issues affecting young people.
- Ability to work independently, with initiative, and manage multiple priorities and projects effectively.
Key Attributes and Values
- Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
- Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
- Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
- Strategic thinker with leadership presence – able to set direction, make informed decisions, and inspire confidence across the organisation.
- Collaborative and influential – builds effective working relationships internally and externally, fostering teamwork and partnerships.
- Resilient and adaptable – able to navigate challenges, manage multiple priorities, and maintain focus under pressure.
Benefits
- Flexible working opportunities where possible
- 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
- Enhanced sick policy
- Contributory pension scheme
- Cycle to work scheme with the Green Commute Initiative
- Personal development opportunities
The Ben Kinsella Trust prevents knife crime through education and campaigning


The client requests no contact from agencies or media sales.
The Talent Set are delighted to partner with Tommy’s on a fantastic Deputy Marketing Director role. This pivotal position offers an opportunity for a strategic leader to shape and drive next level growth for baby and pregnancy charity Tommy’s, making a meaningful difference through striking brand activity, innovative campaigns, engaging content and storytelling and impactful digital marketing.
The Deputy Marketing Director will raise awareness and consideration of the Tommy’s brand, bring more people to the charity for support and market the charity to target audiences, businesses and potential donors and fundraisers.
This is a particularly exciting moment to join Tommy’s as an organisation. We have recently unveiled a new creative brand platform and in the delivery phase of a 5-year growth strategy. With maternity care firmly in the public spotlight, there is also significant opportunity to shape the conversation, build momentum and extend our reach. We are seeking someone creative and proactive to lead this next chapter, helping to translate increased visibility into meaningful change to help bring more babies home.
About the Charity
Their vision: To stop the heartbreak and devastation of baby loss and make pregnancy and birth safe – for everyone.
Their mission: Tommy’s leads research and transforms care. They provide expert information and support throughout the pregnancy journey. Working with communities and partners, Tommy’s challenges inequities and campaigns for change to make pregnancy and birth safer for all. Together, we save babies’ lives.
Marketing & Engagement directorate vision: To make Tommy’s unmissable as a household name and a fundraising cause. The directorate encompasses, Marketing, Communications and Campaigns, Public Fundraising and Digital and Innovation.
Key Responsibilities
- Lead the marketing team to deliver integrated brand and marketing campaigns that raise awareness of Tommy’s mission and impact through research and provision of support among the target audiences
- Develop and implement comprehensive marketing strategies aligned with the organisation’s mission and goal
- Oversee the creation and execution of multi-channel campaigns, ensuring clear messaging and impactful delivery
- Cultivate relationships with external partners and stakeholders to enhance brand visibility and support fundraising efforts
- Manage budgets and resources effectively, ensuring maximum return on investment
- Use data and insight to understand audience, channels and brand and to guide the strategy, planning and execution
- Set and track marketing OKRs, KPIs and budgets, evaluating progress, performance and delivery
- Lead on content, audience and stories strategies
- Drive the digital marketing strategy, growing social media presence, optimising SEO, digital campaigns, SEM and website content
- Support our income and growth through promoting public fundraising activities and supporting corporate partnerships
Person Specification
- Demonstrated experience in strategic marketing leadership and brand development and engagement within the non-profit or charity sector
- Proven ability to develop impactful campaigns across digital, print, and media channels
- Excellent communication and interpersonal skills, with the ability to influence and inspire diverse audiences
- Strong organisational skills, with the ability to manage multiple projects and priorities effectively
- Proficiency in marketing analytics and data-driven decision-making
- Commitment to the values of the organisation and a demonstrable interest in the pregnancy and baby sector
- Ability to work collaboratively with various teams and external partners
What’s on Offer
- Salary: £60,000-£64,000
- Permanent
- Location: London, hybrid – 2 days in the office per week
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Job base: Hybrid working, blending home working within any of our three locations in Chelsea or Harefield Hospital (minimum 40% of time in the office)
Reporting to: Head of Finance
Internal relationships Across the charity, including members of SLT and Heads, four team members, outsourced payroll provider.
External relationships: Banks; External Auditors; Suppliers; Special Purpose Fund Holders
Salary: £30,000 PA
Terms: Permanent
Benefits: 27 days holiday plus bank holidays, increasing by an extra day per year after three years in service, to a maximum of 30 days. Employer pension contribution of 6%. Excellent staff development and training opportunities, with a ring-fenced budget. Access to an employee assistance programme.
Start: ASAP
Introduction
Royal Brompton & Harefield Hospitals Charity exists to create new possibilities for people with heart and lung diseases. Working closely with Royal Brompton & Harefield hospitals – part of Guy’s & St Thomas, the largest foundation trust in England – we fund life-changing projects to expand medical understanding and find innovative treatment options; to renew and upgrade equipment; and improve the everyday experience of patients and staff alike.
The charity
Royal Brompton & Harefield Hospitals Charity is dedicated to improving the lives of people with serious heart and lung disease. Each year we grant around £6m to fund projects at our partner hospitals, including current initiatives such as:
- Equipping Royal Brompton Hospital with a high specification genetic sequencer to screen and plan treatment for patients and their families
- Creating a new consultant fellowship in imaging related to structural heart disease
- Providing core funding for the rb&hArts programme combining improvements to the hospital environment with therapeutic activities such as Singing for Breathing
- Supporting three fellowships annually to support allied health professionals in pursuing research projects
- Funding the Road to Recovery programme to provide mental health support for patients with long Covid
- Committing £100,000 to a Patients’ Fund each year, to support around 40 micro-projects from palliative care ‘comfort boxes’ to better seating and new televisions on wards
- Our funding comes from the fundraising efforts of thousands of supporters as well as income generated by our investments in property and equity markets.
We have a small, committed and skilled team (31 in 2025/26), with expertise across fundraising, marketing, HR, property management, grant-making and financial management.
We are committed to – and hold ourselves and each other to account for – the following core behaviours:
- Setting ourselves challenging goals, in order to achieve more for the charity’s beneficiaries
- Working as one team, sharing information and ideas, and valuing our diverse range of backgrounds and contributions
- Solving problems, using our resources, our networks and our creativity to provide a better service
- Creating opportunities to learn, and supporting each other to grow
- Enjoying our work, celebrating our successes and finding time to have fun as a team.
To apply, please complete an application with CV and supporting statement.
We encourage suitable qualified applicants to apply ASAP.
Key provisional Dates:
- Application deadline 30th January 2026 17:00 hours
- Screening session 9th February (TBC)
- Assessment & Formal Interview in-person 16th February (TBC)
REF-225 898
Location: Hybrid Variable tied to the Bristol or London office or home based with travel to Bristol once a month
Closing date: 15th January 2026
Interview dates start from: 23 January 2026
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer.
We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time
About the role
We’re looking for a Virtual Fundraising Senior Officer with event management skills to join our brilliant Mass Participation team.
Our ambitious virtual fundraising team recruits over 11,500 virtual fundraisers every year and this role will play a key role in delivering an unforgettable experience to these supporters. You'll be responsible for the delivery and growth of multiple virtual fundraising challenges, ensuring exceptional multichannel stewardship is delivered while driving ambitious participation and income targets.
Your focus will be to project manager the larger virtual events in our portfolio while taking a data- driven approach to analyse performance, optimise processes and identify opportunities for innovation. We promote a test and learn environment where innovation is highly valued as the virtual market continuously evolves.
Time management and use of initiative are key skills for this role. As we enter a busy events season, you'll need to be able to manage your own workload, prioritise tasks and be proactive. You'll be responsible for ensuring virtual events are delivered to a high standard to ensure our supporters receive the best experience possible from Young Lives vs Cancer.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- Plan and deliver a range of virtual events
- Track performance metrics and provide regular updates to stakeholders
- Oversee procurement, ensure all expenses stay within budget and continuously improve internal processes for virtual fundraising
- Develop and implement multichannel stewardship plans to maximise supporter engagement, remittance rates and average gifts through effective communication
- Manage relationships with external suppliers, ensuring timely delivery, adherence to timelines and smooth communication
- Analyse data and insights to recommend improvements, track performance against budgets and provide contingency strategies
- Establish and maintain a consistent evaluation schedule, delivering post project analysis to assess outcomes and drive improvement
What do I need?
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
- Proven experience of project managing virtual fundraising events from conception to delivery
- Ability to build strong relationships and communicate effectively across email, SMS, phone and post
- Experience of designing effective stewardship plans and supporter journeys
- Strong project management skills
- Excellent prioritisation and time management skills
- Strong attention to detail
- Proficient digital skills and awareness
- Naturally innovative thinker & dedicated to continuous improvement
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
#ShowTheSalary #NonGraduatesWelcome
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you love helping people and helping a great charity at the same time? Are you friendly, clear and compassionate when speaking to our supporters on the phone or in person? Do you have strong computer skills and a keen attention to detail?
At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home.
We’re looking for a friendly, hard-working, compassionate individual to join our fast-paced team. You will have strong communication skills, with a friendly demeanour and a positive, ‘can do’ attitude. Sound computer skills are also essential for success. Our Supporter Services Team is the first port of call for many of our supporters and we hope each interaction is the beginning of a lasting relationship in support of our charity.
To be successful in this role you will:
-
Have previous experience in a customer services/administrative role
-
Be friendly, compassionate and self-motivated
-
Possess a natural ability to engage with people on the phone or in person, and encourage trust and enthusiasm at the start of a supporter’s journey with the charity
-
Be able to work at a computer for significant periods of time, as well as acting as an effective and engaged team-player.
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Have excellent computer skills – touch-type desirable, confident using a database, ensuring data input is clean and efficient.
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Regular monitoring of a busy team inbox and responding to or forwarding on emails in a prompt and helpful manner, within agreed timescales
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Have responsibility for the recording of donations and other financial data onto the database and handwritten ledger – ensuring accuracy at all times
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To ensure timely and efficient thanking of our supporters
-
Possess a full driving license
Please see the job pack attached for further information on the role.
What we offer:
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
- Flexible working and the opportunity to WFH one day per week to support work-life balance
- Generous annual leave entitlement with additional leave for long service
- Enhanced sick pay
- Access to an Employee Assistance programme which offers
both virtual and in-person support, 24/7 access to a GP
surgery web app, as well as lifestyle savings across online and
high street shops - Free flu jabs
- Charity events throughout the year
- Employer enhanced auto-enrolment pension scheme with 8% employer contribution
- Ongoing commitment to training and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS).
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
Please use your cover letter to let us know why you would like the role and why you would like to join our wonderful team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Community Foundations for Lancashire and Merseyside (CFLM) is a leading local charity that connects people, businesses and partners with the grassroots projects making a real difference across our region. We manage charitable funds, support community initiatives, and drive meaningful, measurable impact across Lancashire and Merseyside. Our mission is simple: strengthen communities, empower local people, and create lasting change where it’s needed most.
Role Summary
This role brings together operational leadership, executive support, and administrative coordination. You will ensure the organisation runs efficiently day-to-day while also driving longer‑term improvements that support CFLM’s strategic goals - including achieving annual surpluses and meeting ambitious income targets.
As the operational lead, you will work closely with colleagues across all departments and manage key relationships with external providers in HR, IT, and facilities. You will also play a central role in governance processes and provide high‑quality administrative support to the CEO and Deputy CEO.
Projects you will lead on include completing UKCF Quality Assurance and implementing the UKCF CRM (Salesforce) system.
Please see the full job description and Person specification.
The client requests no contact from agencies or media sales.