Assistant Manager

Foodbank Assistant Manager 

Job Description and Person Specification 

 

Responsible to: Senior Foodbank Project Manager 

Responsible for: Managing compliance, HR & Outreach of Bristol North West Foodbank  

Salary: £17.73/hr @25hrs per weeks (£23,049 p.a. gross) 

Part-time: 25 hours per week  

Temporary: 1 year contract 

Occupational Requirement: Committed Christian 

 

Overall responsibility of the job: Sharing responsibility,  for the oversight of the Foodbank processes of Bristol North West Foodbank to ensure it runs effectively, providing support for the Senior Foodbank Manager where necessary, managing staff, ensuring compliance with appropriate guidance and legislation, and carrying out public relations activities. 

Work in association with Foodbank Managers, Staff and Volunteers to ensure clients receive a streamlined service of support with food and other provisions. 

Building Church Engagement through talks and linking with Church Ambassadors.

 

Specific responsibilities: 

Reporting to Senior Foodbank Manager 

·       Provide support to the Senior Manager to ensure that referrals are dealt with effectively and clients receive the support they need 

·       Update the Senior Manager with regular reports on issues 

·       Deal with any concerns regarding the day-to-day operation of the Bristol North West foodbank  

 

Church & Community Outreach

·       Preparing material to be used in events to raise the profile and work of Bristol North West Foodbank 

·       Helping the Senior Manager to organise prayer/worship and fundraising events 

·       Carry out talks at schools, community groups and businesses 

·       Preaching on occasional Sundays or evening groups at our link churches in a variety of denominational settings, to support the Senior Manager

·       Encouraging local churches in their social justice ministries 

·       Linking with Church Ambassadors to build church engagement.

·       Overseeing relationships with referral agencies, meeting with them and troubleshooting.

 

Staff management & Recruitment

·       Manage Foodbank admin staff who deal with Foodbank and Homebank referrals 

·       Manage Warehouse Co-ordinator 

·       Support staff with client relations and decision making 

·       Carry out reviews with allocated staff across the Foodbank 

·       Leading prayer with Foodbank volunteer teams 

·       Troubleshooting HR issues in conjunction with the Senior Manager

·       Support the Senior Manager with recruitment of new staff by producing recruitment material, dealing with applications, and carrying out interviews. 

·       Preparing new staff inductions and inducting new members of staff. 

 

 

Compliance 

·       Ensure processes and procedures are followed as per The Trussell Foodbank Operating Manual 

·       Write new and update existing policies and procedures to align with Trussell Trust and other compliance requirements such as Health and Safety and Safeguarding. 

·       Undertake risk assessments across the Foodbank, supporting the Warehouse Coordinator with risk assessments in the warehouse and Foodbank outlets. 

 

 

Safeguarding 

·       Supporting staff and volunteers with safeguarding reporting and referrals 

 

 

PERSON SPECIFICATION 

 

Experience 

·       Managing staff and working as part of a team 

·       Observing relevant regulations, including manual handling and health and safety 

 

Key Skills: 

·       Good oral and written communication 

·       Ability to manage staff, lead a team and work well with volunteers 

·       Driver with clean licence 

·       Ability to work independently and unsupervised 

·       Ability to carry out manual work 

·       Numerate and comfortable interpreting statistical data 

·       Empathy and ability to work with people from disadvantaged, marginalised, or socially excluded backgrounds 

·       Has experience and understanding of safeguarding & safer recruitment, GDPR, H&S legislation. 

 

 

 

Personal attributes: 

·       A vibrant, life-shaping Christian faith, rooted in a local church 

·       Passionate about tackling poverty  

·       Honesty and integrity 

·       A good people person 

·       A flexible responsive person 

·       Someone with a sense of humour

    

Desirable: 

·       Preaching and bible teaching experience 

 

 

Training Provided 

Induction training  

IT training as required  

Health & Safety, Environmental Health & Manual Handling