Senior Community Fundraising Operations Executive

As our Senior Community Fundraising Operations Executive, you’ll make sure our Fundraising Managers across our Community Fundraising Team have the tools and resources to carry out fundraising and relationship management efficiently and effectively.
 
Working across internal BHF teams, you’ll oversee, and support projects associated with community fundraising activities and audiences. This will involve managing internal processes and relationships to deliver excellent and frictionless customer experience to community audiences. 
 
In this role, you will contribute to achieving a national income target of £8.2M by supporting first class operational effectiveness and ensuring our mass of community relationships are managed cost effectively. 
 
Working arrangements
 
This is a blended role, where your work will be dual located between your home and our London Office.  
 
At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 
 
In addition to the above, this role will involve regular travel across the UK to meet with and support our Fundraising Teams, as well as travel to our Birmingham Office approximately twice per month.
 
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage. 
 
About you 
 
As our ideal candidate, you have experience of project management experience, fundraising through community campaigns, and analysing data sets to support and drive continuous improvement. 
 
With proven experience of relationship management systems, you bring knowledge of the community fundraising landscape, fundraising legislation, policy, and finance processes. 
 
A skilled communicator and collaborator, you can communicate complex concepts and ideas in a compelling and succinct way and bring experience of developing and maintaining relationships with a variety of stakeholders.  
 
With strategic thinking and problem-solving skills, you have demonstrable experience of developing and implementing processes, guidance, and tools. 
 
Please note this role require a full drivers licence and access to a car. 
 
About us 
 
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases. 
 
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.  
 
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. 
 
Benefits 
 
When you join the BHF, you become part of our MyBHF Career Academy, where we'll help you grow, learn, and develop your career.   
 
We offer our staff generous benefits, such as: 

• 30 days annual leave plus bank holidays.
• Private medical insurance, dental health cover, and money towards gym membership.
• Pension scheme with employer contribution up to 10%.
• Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
• Life assurance. 
• Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them. 
 
We care about the well-being of our employees through our Live Well. Work Well. Programme, which gives you activities, opportunities, and advice to help you live a healthy and happy life, both at home and at work. We embrace diversity and inclusion and encourage all our colleagues to be themselves. 
 
Interview process 
 
Please note interviews may be held over Microsoft Teams or in our London Office.